Complaint Statistics
238 total complaints
6 crashes 2 fires 1 injuries
Top Reported Components
| Component | Complaints |
| ENGINE | 60 |
| ELECTRICAL SYSTEM | 44 |
| EXTERIOR LIGHTING | 39 |
| AIR BAGS | 28 |
| STEERING | 14 |
| UNKNOWN OR OTHER | 11 |
| POWER TRAIN | 8 |
| FUEL/PROPULSION SYSTEM | 7 |
| VEHICLE SPEED CONTROL | 4 |
| SERVICE BRAKES | 4 |
Incident date: Jan 22, 2026
The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 25V829000 (Structure). The contact called several dealers and the manufacturer several times and was informed that parts were not yet available. The contact stated
... that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.Read more
Incident date: Aug 5, 2024
The contact owns a 2017 Ford F-250. The contact stated while driving at approximately 40 MPH, the vehicle lost automotive power. The contact related the failure with Manufacturer Campaign Number: 21m01. The contact stated that the dense sensor indicated diesel emission fluid was full when it was
... not. The check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a reductant level sensor failure. The local dealer was contacted; however, the vehicle was not repaired due to costs. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 108,000.Read more
Incident date: Jul 26, 2024
When I make left or right turns in a round about the words BRAKE pop up on dash board, the car slows like it's loosing power and several different things pop up saying forward collision, lane departure warning, emergency brake failure and a couple more warnings telling me to turn off the car and par
... k the car. The steering wheel gets stuck to the side even though the car is driving straight then the tires will jerk the car and the wheel will straighten back upRead more
Incident date: Jul 26, 2024
The contact owns a 2013 Ford F-350. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the EGR (Exhaust Gas Recirculation) cooler needed to be replaced. The vehicle was rep
... aired. The contact related the failure to Customer Satisfaction Program: 21M04. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 78,500.Read more
Incident date: Jul 26, 2024
When I make left or right turns in a round about the words BRAKE pop up on dash board, the car slows like it's loosing power and several different things pop up saying forward collision, lane departure warning, emergency brake failure and a couple more warnings telling me to turn off the car and par
... k the car. The steering wheel gets stuck to the side even though the car is driving straight then the tires will jerk the car and the wheel will straighten back upRead more
Incident date: Oct 6, 2022
This vehicle has already been recalled for faulty clock spring, which renders the airbag inoperable but the clock spring has failed again. This is a common issue VW needs to fix.
Incident date: Jan 24, 2022
Clock spring in steering column has snapped. Because if a previous recall, this part is covered under warranty. New clock spring is on back order without any ETA when one will be available. Car horn is disabled and airbags will not deploy if an accident does occur. State safety inspection can not/wi
... ll not pass as a result of this broken part. I do not have the luxury of renting a car until this part comes in to the US. Per various forums, possibly 6000-8000 clock springs on back orderRead more
Incident date: Apr 13, 2022
The clock spring is broken in my 2011 VW Tiguan at 114,000 miles. Therefore, the driver airbag on the steering wheel does not work. Therefore, there is a safety issue if one drives the car. The problem is not fixed because there are no parts to fix it. Apparently there is a chip in the clock spring
... and there are no chips available to manufacture replacement springs. I was told that the part has been on back order since October 2021. I was told that the part may be available in July 2022, but there are no guarantees. Until a replacement part is available, the vehicle is potentially unsafe to drive.Read more
Incident date: Apr 13, 2022
The clock spring is broken in my 2011 VW Tiguan at 114,000 miles. Therefore, the driver airbag on the steering wheel does not work. Therefore, there is a safety issue if one drives the car. The problem is not fixed because there are no parts to fix it. Apparently there is a chip in the clock spring
... and there are no chips available to manufacture replacement springs. I was told that the part has been on back order since October 2021. I was told that the part may be available in July 2022, but there are no guarantees. Until a replacement part is available, the vehicle is potentially unsafe to drive.Read more
Incident date: Apr 13, 2022
The clock spring is broken in my 2011 VW Tiguan at 114,000 miles. Therefore, the driver airbag on the steering wheel does not work. Therefore, there is a safety issue if one drives the car. The problem is not fixed because there are no parts to fix it. Apparently there is a chip in the clock spring
... and there are no chips available to manufacture replacement springs. I was told that the part has been on back order since October 2021. I was told that the part may be available in July 2022, but there are no guarantees. Until a replacement part is available, the vehicle is potentially unsafe to drive.Read more
Incident date: Sep 9, 2021
Timeing chain skipped a tooth destroyig the engine completely. Yes its available for inspection upon request. The problem has been settled in a class action lawsuit but no recall has been issued for ea888 engines between 2008 and 2013
Incident date: Aug 22, 2021
The driver side rear coil spring snapped at 103,000 miles. We just returned from a road trip and are lucky it occurred in the driveway. There was a loud bang when it occurred. The car had to be towed for replacement of both coil springs.
Incident date: Nov 24, 2020
THE VEHICLE STARTED SPUTTERING CHECK ENGINE LIGHT CAME ON. TOOK IT TO VOLKSWAGEN AND THEY TOLD ME TO PUT GAS TREATMENT IN SEE IF THAT FIXES PROBLEM. IT SEEMED TO HELP A BIT FOR A WEEK BUT CHECK ENGINE LIGHT STILL ON. THEN ONE MORNING I GOT UP AND TIRED TO START CAR IT HESITATED TO START ALMOST DIED
... AND STARTED. I WAS IN THE PROCESS OF TAKING IT TO VOLKSWAGEN AGAIN AND THE VEHICLE DIED WHILE I WAS DRIVING. THANK GOD I WAS JUST DOWN THE ROAD FROM MY HOUSE. IT COULD HAVE BEEN VERY DANGEROUS IF IT DIED ON HIGHWAY. ONE OF THE RECALLS ON THIS MODEL IS DESCRIBING WHAT HAPPENED TO MY VEHICLE. BUT WHEN I LOOK IT UP THE SCORE TELLS ME THE RECALLS WERE FIXED. WHICH I KNOW THIS IS NOT TRUE. MY MOTHER TRIED TO GET VOLKSWAGEN TO FIX THE AIRBAG RECALL THEY JUST DISMISSED HER SAYING YOUR VEHICLE IS NOT ONE ON RECALL. NOW THEY WANT ME TO PAY TO FIX VEHICLE THIS IS VERY EXPENSIVE AND UNACCEPTABLE! NOT A HAPPY CUSTOMER.Read more
Incident date: Nov 24, 2020
THE VEHICLE STARTED SPUTTERING CHECK ENGINE LIGHT CAME ON. TOOK IT TO VOLKSWAGEN AND THEY TOLD ME TO PUT GAS TREATMENT IN SEE IF THAT FIXES PROBLEM. IT SEEMED TO HELP A BIT FOR A WEEK BUT CHECK ENGINE LIGHT STILL ON. THEN ONE MORNING I GOT UP AND TIRED TO START CAR IT HESITATED TO START ALMOST DIED
... AND STARTED. I WAS IN THE PROCESS OF TAKING IT TO VOLKSWAGEN AGAIN AND THE VEHICLE DIED WHILE I WAS DRIVING. THANK GOD I WAS JUST DOWN THE ROAD FROM MY HOUSE. IT COULD HAVE BEEN VERY DANGEROUS IF IT DIED ON HIGHWAY. ONE OF THE RECALLS ON THIS MODEL IS DESCRIBING WHAT HAPPENED TO MY VEHICLE. BUT WHEN I LOOK IT UP THE SCORE TELLS ME THE RECALLS WERE FIXED. WHICH I KNOW THIS IS NOT TRUE. MY MOTHER TRIED TO GET VOLKSWAGEN TO FIX THE AIRBAG RECALL THEY JUST DISMISSED HER SAYING YOUR VEHICLE IS NOT ONE ON RECALL. NOW THEY WANT ME TO PAY TO FIX VEHICLE THIS IS VERY EXPENSIVE AND UNACCEPTABLE! NOT A HAPPY CUSTOMER.Read more
Incident date: Oct 15, 2020
THE LATCH FROM THE TRUNK STOPPED WORKING AND THE TRUNK DOESN'T CLOSE
Incident date: Mar 10, 2020
THE LIGHTS ON THE CAR START FLASING ,WHEN YOU TURN OF THE CAR , EVERY LIGHT ON THE DASH BOARD & THE STERRING WHEEL HAVE A NOISE SOUND LIKE THE CLOCK RING HAS SOME DUST IN SIDE. *TR
Incident date: Mar 10, 2020
THE LIGHTS ON THE CAR START FLASING ,WHEN YOU TURN OF THE CAR , EVERY LIGHT ON THE DASH BOARD & THE STERRING WHEEL HAVE A NOISE SOUND LIKE THE CLOCK RING HAS SOME DUST IN SIDE. *TR
Incident date: Mar 10, 2020
THE LIGHTS ON THE CAR START FLASING ,WHEN YOU TURN OF THE CAR , EVERY LIGHT ON THE DASH BOARD & THE STERRING WHEEL HAVE A NOISE SOUND LIKE THE CLOCK RING HAS SOME DUST IN SIDE. *TR
Incident date: Jun 5, 2020
THE CLOCK SPRING SOUND A LOT, WHEN YOU DO A TURN , AND IT SOUND A LOT , MOVING THE WHEEL, THE BRAKES HAVE A SOUND WHEN YOU ARE GO IN DOWN THE HILL , SEEMS LIKE THE CAR WANT TO STOP ,LIKE SOME BODY IS PUSHING THE BRAKES. *TR
Incident date: Jun 5, 2020
THE CLOCK SPRING SOUND A LOT, WHEN YOU DO A TURN , AND IT SOUND A LOT , MOVING THE WHEEL, THE BRAKES HAVE A SOUND WHEN YOU ARE GO IN DOWN THE HILL , SEEMS LIKE THE CAR WANT TO STOP ,LIKE SOME BODY IS PUSHING THE BRAKES. *TR
Incident date: Jun 5, 2020
THE CLOCK SPRING SOUND A LOT, WHEN YOU DO A TURN , AND IT SOUND A LOT , MOVING THE WHEEL, THE BRAKES HAVE A SOUND WHEN YOU ARE GO IN DOWN THE HILL , SEEMS LIKE THE CAR WANT TO STOP ,LIKE SOME BODY IS PUSHING THE BRAKES. *TR
Incident date: May 30, 2020
AIR BAG CLOCK SPRING AND THE CAR STAR FLASHING. *TR
Incident date: May 30, 2020
AIR BAG CLOCK SPRING AND THE CAR STAR FLASHING. *TR
Incident date: May 30, 2020
AIR BAG CLOCK SPRING AND THE CAR STAR FLASHING. *TR
Incident date: Apr 3, 2020
F16 FUSE BOX MELTING AND FUSE BURNT BUT NOT TRIPPED IN HOOD. ALL EXTERIOR LIGHTS WERE LOST WHILE DRIVING AND WAS ALMOST REAR ENDED AT HIGH SPEEDS ON HIGHWAY. *TR
Incident date: Dec 12, 2019
ENGINE WATER PUMP FAILURE DURING A STOP @ RED LIGHT
Incident date: Mar 10, 2020
TIMING CHAIN FAILURE, BROKEN. STARTED ENGINE ON 3-10-2020, ENGINE SPUTTERED, STALLED. SHOP MECHANIC CALLED 3-12-2020 TO NOTIFY ME THAT THE TIMING CHAIN SNAPPED.
Incident date: Feb 3, 2020
TIMING CHAIN FAILED WHICH CAUSED CAR TO DIE AND DAMAGED ENGINE. VEHICLE WAS IN MOTION WHEN THIS HAPPENED. TRAFFIC WAS NOT HEAVY AND VEHICLE WAS ON CITY STREET SO WAS ABLE TO STOP AND PULL OVER.
Incident date: Dec 21, 2019
VEHICLE REPAIRED UNDER RECALL 15V483000 ON 5/2015. HOWEVER, THE REPAIRED/REPLACED PART APPEARS TO HAVE FAILED AGAIN (CLICKING NOISE WHEN TURNING WHEEL, AIR BAG LIGHT ON, COMPLETE LOSS OF POWER IN STEERING WHEEL). AIRBAG LIGHT CAME ON AFTER STARTING THE CAR WHILE PARKED ON SIDE OF CITY STREET AND ME
... RGING INTO TRAFFIC AT LOW SPEED.Read more
Incident date: Oct 12, 2019
I OWN A 2011 VW TIGUAN AND IS THE WORST CAR I'VE EVER OWNED. 1. INITIALLY I HAD A BAD TURBO AT 60,000 MILES. CHECK ENGINE LIGHT SHOWED AND ENDED UP A BAD TURBO. 2. A BAD OIL LEAK FROM ONE OF THE ENGINE GASKET ONLY HAPPENED WHEN DRIVING 3. A BAD COOLANT LEAK. I WAS DRIVING AND I SAW THE OVERHEATI
... NG LIGHT ON I PULLED OVER AND ADDED COOLANT 5 MINUTES LATER WAS EMPTY AGAIN. 4. BAD POWER STEERING PUMP I WAS TURNING AND HEADS SOMETHING MAKING NOISE ON THE STEERING AND HAD TO REPLACE BEFORE SOMETHING MAJOR HAPPENED. AND NEXT I'M GETTING RID OF IT. TO BAD VERY BAD EXPERIENCE OWNING ONE OF THIS. AND I ONLY HAVE 80,000 MILES ON IT.Read more
Incident date: Oct 12, 2019
I OWN A 2011 VW TIGUAN AND IS THE WORST CAR I'VE EVER OWNED. 1. INITIALLY I HAD A BAD TURBO AT 60,000 MILES. CHECK ENGINE LIGHT SHOWED AND ENDED UP A BAD TURBO. 2. A BAD OIL LEAK FROM ONE OF THE ENGINE GASKET ONLY HAPPENED WHEN DRIVING 3. A BAD COOLANT LEAK. I WAS DRIVING AND I SAW THE OVERHEATI
... NG LIGHT ON I PULLED OVER AND ADDED COOLANT 5 MINUTES LATER WAS EMPTY AGAIN. 4. BAD POWER STEERING PUMP I WAS TURNING AND HEADS SOMETHING MAKING NOISE ON THE STEERING AND HAD TO REPLACE BEFORE SOMETHING MAJOR HAPPENED. AND NEXT I'M GETTING RID OF IT. TO BAD VERY BAD EXPERIENCE OWNING ONE OF THIS. AND I ONLY HAVE 80,000 MILES ON IT.Read more
Incident date: Oct 21, 2019
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN TIGUAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V569000(EXTERIOR LIGHTING). THE CONTACT TOOK THE VEHICLE TO LEITH VOLKSWAGEN OF CARY (2300 AUTOPARK BLVD, CARY, NC 27511, (919) 297-1640) FOR THE RECALL REPAIR. WHILE DRIVING 55 MPH, THE
... EXTERIOR LIGHTING FAILED AND TURNED OFF WITHOUT WARNING. AFTER THE LIGHTING FAILURE, SEVERAL ERROR MESSAGES APPEARED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER AND WAS INFORMED THAT THE FUSE BOX NEEDED TO BE REPLACED, WHICH WAS NOT COVERED IN THE INITIAL RECALL. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY OUT OF POCKET TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE HAD PREVIOUSLY BEEN SERVICED PER THE RECALL. THE VEHICLE HAS BEEN REPAIRED. THE FAILURE MILEAGE WAS 83,000. *LN*JBRead more
Incident date: Oct 21, 2019
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN TIGUAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V569000(EXTERIOR LIGHTING). THE CONTACT TOOK THE VEHICLE TO LEITH VOLKSWAGEN OF CARY (2300 AUTOPARK BLVD, CARY, NC 27511, (919) 297-1640) FOR THE RECALL REPAIR. WHILE DRIVING 55 MPH, THE
... EXTERIOR LIGHTING FAILED AND TURNED OFF WITHOUT WARNING. AFTER THE LIGHTING FAILURE, SEVERAL ERROR MESSAGES APPEARED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER AND WAS INFORMED THAT THE FUSE BOX NEEDED TO BE REPLACED, WHICH WAS NOT COVERED IN THE INITIAL RECALL. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY OUT OF POCKET TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE HAD PREVIOUSLY BEEN SERVICED PER THE RECALL. THE VEHICLE HAS BEEN REPAIRED. THE FAILURE MILEAGE WAS 83,000. *LN*JBRead more
Incident date: Sep 3, 2018
THE FUEL INDICATOR (GAUGE) IN THE INSTRUMENT PANEL DOES NOT TELL HOW MUCH FUEL IS IN THE VEHICLE. I BOUGHT THIS CAR USED BUT AS A "CERTIFIED" VEHICLE. I WOULD EXPECT THIS TO LAST LONGER AS I HAVE NEVER HAD ONE TO GO OUT ON A VEHICLE. IT NEVER TELLS HOW MUCH FUEL IS IN THE VEHICLE WHETHER IT IS ST
... ILL, BEING DRIVEN, HOT, COLD, OR WHATEVER. IT JUST DOESN'T WORK.Read more
Incident date: Apr 10, 2019
IN A SHOPPING CENTER PARKING LOT. AS I WAS PULLING INTO A PARKING SPOT, THE VEHICLE SURGED FORWARD, GAS PEDAL STUCK. PROCEEDED TO JUMP THE CURB, RAN OVER A SIGN, AND THEN INTO A LARGE FLOWER POT. ALL THE WHILE MOTOR RUNNING AT HIGH RPM'S, UNTIL THE IGNITION WAS TURNED OFF. THE ENTIRE FRONT OF
... THE CAR WAS DAMAGED.Read more
Crash
Incident date: Aug 14, 2019
HAVE HAD 3 VW WATER PUMP FAILURES WITHIN THE PAST 11 MONTHS. THE ORIGINAL WATER PUMP FAILED IN SEPTEMBER 2018; THE REPLACEMENT FAILED IN JUNE 2019; AND ANOTHER REPLACEMENT FAILED IN AUGUST 2019. ALL INSTALLED AT AAA APPROVED MECHANIC SHOPS. COOLANT WOULD RUN LOW AND WHEN ALERTED TO THIS, IT COULD
... BE OBSERVED FLOWING ONTO THE GROUND WHILE THE VEHICLE ENGINE WAS RUNNING AND THE CAR IN MOTION.Read more
Incident date: Jun 10, 2019
MANUFACTURER RECALL NUMBER 69L2 NHTSA RECALL NUMBER 15V483 THE DEALER REFUSE COMPLETE THE RECALL
Incident date: May 22, 2019
BELT TENSIONER NOISE /MORNING STARTUP ROUGH IDLE AND MISFIRING.
Incident date: May 22, 2019
BELT TENSIONER NOISE /MORNING STARTUP ROUGH IDLE AND MISFIRING.
Incident date: May 22, 2019
BELT TENSIONER NOISE /MORNING STARTUP ROUGH IDLE AND MISFIRING.
Incident date: Apr 10, 2019
TL* THE CONTACT OWNED A 2011 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, WHEN APPROXIMATING A GREEN LIGHT, THE VEHICLE IN FRONT MADE A SUDDEN COMPLETE STOP CAUSING THE CONTACT'S VEHICLE CRASH INTO THE REAR OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. MEDICAL ATTENTION WAS S
... OUGHT FOR THE CONTACT BUT THE INJURIES SUSTAINED WERE UNKNOWN. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE DEALER WAS NOT INFORMED OF FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000. THE VIN WAS NOT AVAILABLE.Read more
Crash
1 injured
Incident date: Mar 30, 2019
ENGINE SHUT OFF AT A STOPPED POSITION RANDOMLY.
Incident date: Feb 5, 2019
I HAVE A PROBLEM WITH MY PANORAMIC SUN SHADE IS SAGGING COST A LOT OF MONEY TO REPAIR...1500 AND UP ... MANY PEOPLE ARE HAVING THE SAME PROBLEM WITH SOMEHOW IT'S A POOR DESIGN
Incident date: Feb 5, 2019
I HAVE A PROBLEM WITH MY PANORAMIC SUN SHADE IS SAGGING COST A LOT OF MONEY TO REPAIR...1500 AND UP ... MANY PEOPLE ARE HAVING THE SAME PROBLEM WITH SOMEHOW IT'S A POOR DESIGN
Incident date: Dec 7, 2018
REAR MAIN OIL SEAL DESIGN IS INSIGNIFICANT. MY BLOWN OUT SEAL LEAKED OIL ONTO HEATED ENGINE COMPONENTS AND CAUSED SMOKE/OIL VAPORS TO BE PULLED INTO CABIN AREA. VEHICLE FIRE COULD HAVE BEEN POSSIBLE. THE VEHICLE WAS PARKED AND IDLING AT THE TIME OF THE INCIDENT BUT COULD HAVE JUST AS WELL BEEN DRIVI
... NG DOWN THE ROAD.Read more
Incident date: Oct 30, 2018
THERE WAS NO CRASH OR PHYSICAL DAMAGE TO MY VEHICLE, AIRBAG SYSTEM IS MALFUNCTIONING. FOR ABOUT A WEEK NOW, "ERROR: AIRBAG" MESSAGE IS SHOWN UP ON DASHBOARD AND THE AIRBAG LIGHT HAS TURNED ON. IN ADDITION TO THAT, EVEN I BUCKLED UP, WHEN I MAKE A RIGHT TURN SEAT BELT ALARM IS BEEPING AND SEAT BELT L
... IGHT HAS TURNED ON WHILE I AM DRIVING. I AM CONCERNING ABOUT THIS SERIOUS SAFETY ISSUE. I AM DRIVING MY CAR EVERYDAY WITH POTENTIAL THREAT OF ACCIDENT WITHOUT AIRBAGS BEING DEPLOYED.Read more
Incident date: Oct 31, 2018
ENGINE OIL LEAK WAS NOTICED FIRST WHEN PARKED. AFTER FIRST REPAIR (NOVEMBER 01, 2018), IT STARTED TO LEAK AGAIN ONLY AFTER TWO DAYS FROM REPAIR. THEN IT WAS AGAIN REPAIRED, BUT IT STARTED TO LEAK THE SAME DAY AGAIN EVEN A NEW OIL PAN WAS REPLACED. NOW T IS UNDER REPAIRING AGAIN (NOT SURE THE COST AN
... D POSSIBILITY TO FIX YET). THIS REPRESENTS A SAFETY ISSUE THAT MAY CAUSE A FIRE OR EVENTUALLY ENGINE TO FAIL. MAY PROVIDE REPAIR REPORT FROM DEALER ONCE IT IS FINALIZED. THANK YOU.Read more
Incident date: Sep 28, 2018
STEERING WHEEL LOCKED UP WHILE DRIVING AND APPROACHING A 4-WAY STOP SIGN AT APPROXIMATELY 20 MPH ON A SECONDARY ASPHALT PAVEMENT ROADWAY. THE VEHICLE WAS RUNNING AND AN AUDIBLE BEEPING NOISE CAME FROM INSIDE THE VEHICLE WITH NO MESSAGE ON THE DISPLAY. IT IS BELIEVED THAT THE STEERING WHEEL LOCK AC
... TIVATED CAUSING THE PROBLEM TO OCCUR WHICH IS POSSIBLY A RESULT FROM A MALFUNCTION IN THE ANTI-THEFT SYSTEM.Read more
Incident date: Sep 18, 2018
WAS DRIVING AIR BAG NEVER CAME OUT THE IMPACT WAS FRONT.
Crash
Incident date: Sep 18, 2018
WAS DRIVING AIR BAG NEVER CAME OUT THE IMPACT WAS FRONT.
Crash
Showing 50 of 238 complaints.
Technical Service Bulletins, 2011 VOLKSWAGEN TIGUAN
1,140 manufacturer communications from 656 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 125 |
| 110000 ELECTRICAL SYSTEM | 114 |
| 350000 EQUIPMENT | 110 |
| 060000 ENGINE AND ENGINE COOLING | 97 |
| 060000 ENGINE (PWS) | 65 |
| 070000 FUEL SYSTEM, GASOLINE | 44 |
| 980000 UNKNOWN OR OTHER | 31 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 31 |
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
VW Engine oil quality standards
060000 ENGINE (PWS)
VW Engine oil quality standards
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
980000 UNKNOWN OR OTHER
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
060000 ENGINE AND ENGINE COOLING
VW Engine oil quality standards
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
060000 ENGINE (PWS)
VW Engine oil quality standards
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
353000 EQUIPMENT:ELECTRICAL
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Safety Related Inquiry and Reporting
060000 ENGINE AND ENGINE COOLING
Update to Volkswagen engine oil standards
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Helpline & Parts Dept. contact information.
110000 ELECTRICAL SYSTEM
Diagnostic assistance for excessive static current draw
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine oil quality standards, update to attachments.
110000 ELECTRICAL SYSTEM
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
118000 ELECTRICAL SYSTEM:SOFTWARE
Software Version Management (SVM) instruction.
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Automatic Transmission Fluid Requirements
060000 ENGINE AND ENGINE COOLING
Engine Oil Consumption Measurement Instruction and Work sheet.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Engine Oil Consumption Measurement Instruction and Work sheet.
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine Oil Standards, updated to include model year 2024.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Volkswagen Engine Oil Standards, updated to include model year 2024.
060000 ENGINE AND ENGINE COOLING
Diagnostic Aid for engine misfire.
070000 FUEL SYSTEM, GASOLINE
Gasoline fuel additive
060000 ENGINE AND ENGINE COOLING
Gasoline quality information in regards to gasoline engine performance.
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality information in regards to gasoline engine performance.
110000 ELECTRICAL SYSTEM
This communication is a notice for software changes with the ODIS program for specific cars
118000 ELECTRICAL SYSTEM:SOFTWARE
This communication is a notice for software changes with the ODIS program for specific cars
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine oil quality standards, update to attachments.
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
Introduce new engine coolant compatible with all models and all model years.
010000 STEERING
This Document was revised. The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine oil quality standards, update to attachments.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine Oil Quality Standards
160000 STRUCTURE
Strut or Shock leak assessment.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-23-01
140000 AIR BAGS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
150000 SEAT BELTS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio knob replacement instead of radio replacement w/ knob part number.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update model year applicability to include 2023.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
110000 ELECTRICAL SYSTEM
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ACC Calibration Process
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
A/C requirements, update to model year applicability.
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C requirements, update to model year applicability.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments. (excludes Routan & ID.4)
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update warranty table labor operation numbers due to recent Saga updates.
160000 STRUCTURE
update to required vehicle wash shampoo.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update warranty table labor operation numbers due to recent Saga updates.
110000 ELECTRICAL SYSTEM
Minimum battery charger requirements during software updates
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
350000 EQUIPMENT
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
060000 ENGINE AND ENGINE COOLING
Engine oil consumption measurement.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments. (excludes Routan & ID.4)
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality check. Update to model and model year applicability.
070000 FUEL SYSTEM, GASOLINE
Gasoline quality check. Update to model and model year applicability.
980000 UNKNOWN OR OTHER
Gasoline quality check. Update to model and model year applicability.
980000 UNKNOWN OR OTHER
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
119111 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
350000 EQUIPMENT
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
060000 ENGINE AND ENGINE COOLING
Engine misfire diagnostic aid.
070000 FUEL SYSTEM, GASOLINE
Gasoline quality.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW engine oil specifications. Update to model year applicability.
980000 UNKNOWN OR OTHER
VW engine oil specifications. Update to model year applicability.
100000 POWER TRAIN
Auto Trans fluid requirements.
060000 ENGINE AND ENGINE COOLING
Recommended fuel additive to avoid engine misfires.
060000 ENGINE AND ENGINE COOLING
Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4
980000 UNKNOWN OR OTHER
Battery Testing and Charging using VAS6161 and or GRX3000VAS
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Battery Testing and Charging using VAS6161 and or GRX3000VAS
060000 ENGINE AND ENGINE COOLING
Refrigerant leak diagnosis using Nitrogen. Updated to include additional model and model year applicability.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW engine oil specifications. Update to attachments.
980000 UNKNOWN OR OTHER
VW engine oil specifications. Update to attachments.
060000 ENGINE (PWS)
Engine oil pressure priming.
060000 ENGINE AND ENGINE COOLING
Engine oil pressure priming.
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table.
110000 ELECTRICAL SYSTEM
Battery Testing and Charging using recommended VW test equipment.
110000 ELECTRICAL SYSTEM
Battery Tester VAS 6161 introduction.
060000 ENGINE AND ENGINE COOLING
Update engine oil quality standard lists (attachments)
120000 EXTERIOR LIGHTING
Exterior Lights, Moisture Accumulation. Update model year applicability to include 2022.
060000 ENGINE AND ENGINE COOLING
Update engine oil quality standard lists (attachments)
060000 ENGINE AND ENGINE COOLING
Engine oil consumption measurement. Update procedure and work sheet.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Discharged Battery, Diagnosis for excessive current draw.
060000 ENGINE AND ENGINE COOLING
Update model and model year applicability, introduce new coolant G12Evo.
060000 ENGINE (PWS)
Update engine oil quality standard lists (attachments)
350000 EQUIPMENT
Update engine oil quality standard lists (attachments)
060000 ENGINE AND ENGINE COOLING
Update engine oil quality standard lists (attachments)
060000 ENGINE (PWS)
Update engine oil quality standard lists (attachments)
118000 ELECTRICAL SYSTEM:SOFTWARE
This bulletin contains general instructions for software updates.
060000 ENGINE AND ENGINE COOLING
Update engine oil quality standard lists (attachments)
110000 ELECTRICAL SYSTEM
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
353000 EQUIPMENT:ELECTRICAL
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module -623- after repair.
060000 ENGINE AND ENGINE COOLING
Update engine oil quality standard lists (attachments)
110000 ELECTRICAL SYSTEM
Update to model year applicability.
060000 ENGINE (PWS)
Update engine oil quality standard lists (attachments)
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Additional safety related Inquiry and Reporting instruction.
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