Complaint Statistics
227 total complaints
4 crashes 1 fires 1 injuries
Top Reported Components
| Component | Complaints |
| AIR BAGS | 53 |
| ELECTRICAL SYSTEM | 36 |
| ENGINE | 29 |
| STEERING | 27 |
| UNKNOWN OR OTHER | 16 |
| FUEL/PROPULSION SYSTEM | 13 |
| SERVICE BRAKES | 9 |
| POWER TRAIN | 8 |
| VEHICLE SPEED CONTROL | 5 |
| FUEL SYSTEM, GASOLINE | 4 |
Incident date: May 4, 2026
The horn stops working, steering heat stop working, control functions and air bag warning. I changed the clock spring and it fixed all those issues the first time but within 6 months all those issues happened again. Is there something more wrong?
Incident date: Aug 5, 2025
Jan 2025 My seat belt (driver ) lock is broken ,to attach the seat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now)
Incident date: Feb 2, 2026
Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information. Jan 2025 My seat belt (driver ) lock is broken ,to attach the s
... eat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now) Also , as of Aug 2025, my car keeps having issues of stalling/ bucking, even though my mechanic has changed the points/plugs twice now. And the overheat light comes on now, off and on.. sometimes clears up once the car is shut off and then turned back on.. some times has to sit for a while, then clears up I see no recall on my car VIN #, for these issues??? How can that be possible???Read more
Incident date: Feb 2, 2026
In June 2019, while driving my 2018 Nissan Maxima, the vehicle suffered a sudden and violent mechanical failure. Without warning, the steering wheel jerked forcefully to the side, and the vehicle became uncomtrollabel leading to an approx 100-foot spin across a median. I have since verified this
... vehicle was subject to NHTSA Recall 19V-807 for an ABS Actuator leak that shorts the circuit board. This defect caused the crash, which resulted in a Traumatic Brain Injury (TBI) with extremy worsening memory loss 4mm spinal shift (L5-S1). I have comparative MRI scans (2015 vs. post-crash) confirming the injury.Read more
Incident date: Feb 2, 2026
Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information. Jan 2025 My seat belt (driver ) lock is broken ,to attach the s
... eat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now) Also , as of Aug 2025, my car keeps having issues of stalling/ bucking, even though my mechanic has changed the points/plugs twice now. And the overheat light comes on now, off and on.. sometimes clears up once the car is shut off and then turned back on.. some times has to sit for a while, then clears up I see no recall on my car VIN #, for these issues??? How can that be possible???Read more
Incident date: Jan 9, 2025
Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information. Jan 2025 My seat belt (driver ) lock is broken ,to attach the s
... eat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now) Also , as of Aug 2025, my car keeps having issues of stalling/ bucking, even though my mechanic has changed the points/plugs twice now. And the overheat light comes on now, off and on.. sometimes clears up once the car is shut off and then turned back on.. some times has to sit for a while, then clears up I see no recall on my car VIN #, for these issues??? How can that be possible???Read more
Incident date: Aug 5, 2025
As of Aug 2025, my car keeps having issues of stalling/ bucking, even though my mechanic has changed the points/plugs twice now. Now the overheat light comes on ,off and on.. sometimes clears up once the car is shut off and then turned back on.. some times has to sit for a while, then clears up
Incident date: Feb 2, 2026
Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information.
Incident date: Feb 2, 2026
Car lost all power and came to a stop while backing out of a driveway on a residential street. It would not respond to any attempts to start it. None of assessories worked. It had to be towed to the dealership. The dealer said the 12v battery was at fault and had to be ordered from Kia. I was told
... the ICCU unit had failed and drained the 12v battery. It waited for the part from Kia. Then the ICCU needed to be replaced. This was in 2024. The part was not examined. There were no warning signs or symptoms. Had I been in highway traffic my life would have been in dangerRead more
Incident date: Feb 1, 2025
Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information. Jan 2025 My seat belt (driver ) lock is broken ,to attach the s
... eat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now) Also , as of Aug 2025, my car keeps having issues of stalling/ bucking, even though my mechanic has changed the points/plugs twice now. And the overheat light comes on ,off and on.. sometimes clears up once the car is shut off and then turned back on.. some times has to sit for a while, then clears upRead more
Incident date: Feb 1, 2025
Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information.
Incident date: Feb 1, 2025
Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information. Jan 2025 My seat belt (driver ) lock is broken ,to attach the s
... eat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now) Also , as of Aug 2025, my car keeps having issues of stalling/ bucking, even though my mechanic has changed the points/plugs twice now. And the overheat light comes on ,off and on.. sometimes clears up once the car is shut off and then turned back on.. some times has to sit for a while, then clears upRead more
Incident date: Oct 2, 2023
The contact owns a 2023 Toyota Rav4. The contact stated that while depressing the brake pedal, the contact turned off the vehicle, and the vehicle rolled backwards while the gear shifter was in drive(D). A dealer or independent mechanic was not contacted. The vehicle was not taken to a dealer or ind
... ependent mechanic to be diagnosed. The vehicle was not repaired. The contact stated that the failure had occurred twice. The manufacturer was notified of the failure and informed the contact that the vehicle responded properly because the gear shifter was not in park(P). The approximate failure mileage was 24,500.Read more
Incident date: Oct 2, 2023
I had the same issues as identified in a current recall entitled: Model 907 Sprinter. Model Year 2019-2022 Update Instrument Cluster Software. In my case the instrument cluster remained non-functional upon vehicle start-up exactly like the recall with an added problem of the ignition push button
... would not shut off the vehicle. I was left with a vehicle I could not shut off without an operational instrument cluster. While my model year and model number match this recall, for some reason my VIN number was not included in the recall so the dealer will not upgrade the software and fix this problem. The scope of this recall must be corrected to include my VIN number.Read more
Incident date: Apr 15, 2025
When coming to a stop, car will rumble and brake pedal stops working. Seems like abs issue. Doesn’t happen often but happens enough to be unsafe if cannot be replicated to fix it
Incident date: Apr 15, 2025
There is a common known issue with the Armadas that Nissan has not addressed, where you will randomly get a "BCI Malfunction" warning, sometimes corresponding to a warning about the ABS System. The car will not shift out of the current gear when this happens, until you turn it off and back on again
... . If you are really unlucky, like I am, this will progress to the car randomly applying the brakes and initiating hard stops, in traffic. This happened to me two days ago in traffic and I narrowly escaped an accident. I had to get the car towed home and it still intermittently does this. The brakes locked up so badly that the car was covered in smoke and appeared to be on fire. This is terribly unsafe, and Nissan needs to fix it, because it is more likely that an Armada owner WILL encounter this, than that they won't, and people are going to be injured and/or killed, if they have not already. This is very serious. Please help.Read more
Incident date: Apr 15, 2025
My engine shut off my battery as I was driving. This forced my car to stop in the middle of the road. There wasn’t a battery sign or engine light on until after the event. This could’ve caused a wreck, especially if it would’ve happened on the highway. I also have a problem with my gas not reg
... istering. It doesn’t show how much gas I have left in my tank. I have had other electrical issues, and problems when starting my car.Read more
Incident date: Mar 1, 2019
While driving to work in my 2013 Ford Taurus I went to take a left and the power steering was suddenly gone and the steering wheel was hard to turn. I nearly hit another car and had to brake hard to miss it. I parked at work and after work I started the car and it was fine until about a mile befor
... e I got home. Then it happened again and I could hear a scraping like sound when I turned. The steering became very jerky and resistant at lower speeds but I never got a warning light or message. I brought the vehicle in to an independent mechanic, where it was discovered that the power steering control module (PSCM) had failed and needed to be replaced as well as the rack and pinion. I looked into recalls for the 2013 steering issue and found one but was told my VIN wasn't included. WHY NOT?? I have seen over 600 complaints in regard to this! When are you going to do something about this? AFTER SOMEONE DIES???? How many complaints need to be made before something gets done????Read more
Incident date: Mar 1, 2019
While driving to work in my 2013 Ford Taurus I went to take a left and the power steering was suddenly gone and the steering wheel was hard to turn. I nearly hit another car and had to brake hard to miss it. I parked at work and after work I started the car and it was fine until about a mile befor
... e I got home. Then it happened again and I could hear a scraping like sound when I turned. The steering became very jerky and resistant at lower speeds but I never got a warning light or message. I brought the vehicle in to an independent mechanic, where it was discovered that the power steering control module (PSCM) had failed and needed to be replaced as well as the rack and pinion. I looked into recalls for the 2013 steering issue and found one but was told my VIN wasn't included. WHY NOT?? I have seen over 600 complaints in regard to this! When are you going to do something about this? AFTER SOMEONE DIES???? How many complaints need to be made before something gets done????Read more
Incident date: Mar 1, 2019
The issue involves ongoing water intrusion through the panoramic sunroof, front power windows, and windshield seals. The vehicle is available for inspection upon request. This recurring leak has caused extensive interior water damage, including visible mold growth in the carpet on multiple occasions
... . This mold presents serious health risks to both me and my passengers, especially my sister, who is undergoing cancer treatment and has a severely compromised immune system. Water pooling beneath the carpet also threatens critical electrical systems located in the floor area, including the Vehicle Electrical System Control Module (J519), CAN/LIN bus wiring, door control harnesses, and footwell circuits. Corrosion or shorting in these systems could lead to unpredictable failures in safety-critical functions, even if not immediately apparent. Although Volkswagen dealerships have cleaned the sunroof drains as part of routine service packages, no formal diagnosis or confirmation of the leak’s source has been made. Independent mechanics have confirmed clogged drains and flushed debris to restore water flow. In 2019, I replaced the windshield at my mechanic’s recommendation because the interior glass was frequently soaked with morning condensation. Despite these measures, the sunroof continues to leak whenever it rains. No warning lamps or dashboard messages have ever appeared related to this issue. The first visible symptom occurred several years ago—possibly as early as 2019—when water began leaking from the passenger-side sun visor and headliner immediately after a car wash. Given the persistent nature of the leak, the associated mold hazard, and the risk to vehicle electronics and occupant safety, I believe this defect warrants manufacturer accountability and recall consideration rather than a temporary repair.Read more
Incident date: Apr 7, 2024
Front sunroof drains have shrunk over time disconnecting from drainage port causing massive amounts of water to pool in floor boards. This location is where electrical connections for the airbags are located causing failure for airbags and more. Rear drains were also disconnected due to shrinkage an
... d crimped causing water to pool in trunk. Mold has appeared causing health issues as well.Read more
Incident date: Apr 7, 2024
When shifting into Park the car still states to "shift into park" on the dash and will not fully shut off. i still need to take the car into the dealer for service to fix. This seems to be an issue.
Incident date: Apr 7, 2024
The contact owns a 2002 Ford F-250. The contact initially discovered patches of fluid on the garage floor. The vehicle was then taken to a dealer where a diagnostic test was performed. The dealer discovered a leak in the engine oil pan due to a faulty silicone gasket. The contact stated that the oil
... pan was replaced by the same dealer a year prior to the recent failure. The contact was provided an estimate for the repair. The manufacturer was also notified of the failure and informed the contact that there was no recall on the VIN related to the failure. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 138,683.Read more
Incident date: Feb 17, 2025
I was driving on [XXX] in rural Montana (zero cell phone coverage) on [XXX] (freezing weather, snow packed roads). Without warning the suburban just shut down. It seemed to still have "power". interior lights worked ect. but the engine just died. I tried to pull mostly off of the road but I coul
... dn't get it entirely off of the road because of the snow pushed off of the road by snow plows. I tried to restart the vehicle several times but it would not turn over. I assumed it was an electrical issue at the time. There was zero warning that there was any engine issue. When a mechanic finally had the opportunity to look into the issue he told me the engine has seized up. I had to walk several miles in the cold hoping to get cell phone service to get to a place to warm up. I also couldn't get the vehicle off of the road and I was sure the vehicle was going to be hit or cause an accident on the narrow highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jan 23, 2025
December 2021 about 2 months after purchasing, traction control, power steering light would intermittently turn on as well as the radio screen would flash black. All of these were separate problems and were not ways necessarily present when another light was on but they did occasionally all happen
... at the same time. Periodically, not every time when the light came there was the inability to turn the wheel. The length of time the light of inability to turn the wheel would vary sometimes the light would go away after turning the vehicle off and turning it back on while other times it was days. By the time a shop is able to get it in to be looked at the lights were off and not able to be recreated. It was at the dealership for a while and was told I could bring it home. I had concerns the and voiced them that although the light isn’t on now, what if it does turn on and I can’t turn the steering wheel while driving? It couldn’t be fixed if they didn’t know what was causing it. Eventually an ‘update’ was done and supposed to have fixed the problem. The radio still flashes a black screen periodically, the lights didn’t come on as frequent and the inability to turn the wheel went away. Until recently December 2024 intermittent lights that come on but do not stay on, check engine light, electric power steering, front collision (off) and traction control. These lights have come on intermittently but do not stay on. I have had times where I was unable to turn the wheel, luckily not on the road, the vehicle has lost traction while driving in the snow over the winter and has occasionally felt like the vehicle was ‘chugging’ down the road. Now the symptoms are not present every time a light turns on sometimes it runs fine. The length of time the lights stay on vary and again by the time I can get an appt the lights are off and the lights do not always come on at the same time as another. So the issue occurring with hardly any miles and no again with about 50k mils.Read more
Incident date: Sep 13, 2024
The contact owns a 2016 Chrysler Town and Country. The contact stated that the locking mechanism of the driver's side rear sliding door had failed and the door could not be opened remotely or manually. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer
... was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 62,000.Read more
Incident date: Jun 27, 2024
Driver seatbelt is stuck and doesn't budge. I think I saw an old recall regarding this possibly... Since I've owned the car it hasn't came u jammed not at all a single time.not even moved an inch. I sprayed WD-40 down to it and nothing...
Incident date: Jun 27, 2024
1) each and every time I pop it fuel into my car, even if I'm just topping it off, when I start it it like starts to bog down like it's clogged or something, then just like that clears up. 2) while car is off, and no keys in ignition at all, my cars dashboard makes this almost clicking sound and I
... notice the fuel tank and gauge both shot b up to the top then drop back downs, it's strange, 3) sometimes when accelerating from hear the car almost stalks... That's v the only way I'd be by able to describe itRead more
Incident date: Aug 1, 2023
At early morning 6am, the Advanced Driver Assistance Systems malfunction cant detect the lane on the highway. while traveling the car suddenly steering randomly and almost cause a accident twice, before i have time to turn off the system.
Incident date: Dec 17, 2023
I have submitted for Extended Warranty Battery Service in the Subaru Battery Settlement confirmation number is SB68712430. This battery settlement should include the DCM as replacing the battery does not fix the problem. I believe this is an electrical fault (parasitic current draw) is caused by the
... the faulty DCM. There are hundreds of people posted the same issue. This should be a recall.Read more
Incident date: Jul 2, 2023
The contact owns a 2021 Nissan Rogue. The contact stated while driving 30 MPH and depressing the accelerator pedal, the accelerator pedal became stuck between the floor mat. After several minutes the vehicle operated as needed. The vehicle was not diagnosed or repaired. The manufacturer was not cont
... acted. The failure mileage was 28,511.Read more
Incident date: Jul 2, 2023
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time f
... or the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Jul 2, 2023
A few days prior to this incident, I noticed a crunching noise as I would turn the steering wheel every now and then. As I was turning right to pull into my driveway, I heard the clock spring crunch and finally give up. Airbag light on. Airbag error when I start the car. Steering wheel buttons and h
... orn unresponsive.Read more
Incident date: Jun 21, 2023
The contact owns a 2017 Chevrolet Camaro. The contact stated that while driving at approximately 35 MPH, the steering wheel stiffened, and it became difficult to steer the vehicle. Additionally, the contact stated that the power steering warning light was illuminated. The vehicle was towed to a deal
... er but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 17,300.Read more
Incident date: Jun 20, 2023
I came to a stop at a red light. The vehicle engine turned off and then right back on with out me taking my foot off the brake. Once the light turned green I pressed the gas and the entire car shut off. I didn’t have any lights for hazards, couldn’t roll down my windows or unlock the doors. It a
... lso wouldn’t go into park so I had to put on the emergency brake.Read more
Incident date: Mar 1, 2020
The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the message "Overheat" was displayed and the check engine warning light was illuminated. The vehicle was taken to a nearby independent mechanic, who diagnosed that the head gasket had blown. The vehic
... le was then towed to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, but did not provide any assistance because the warranty had expired. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 50,000.Read more
Incident date: Jul 1, 2022
The clockspring in the steering wheel snapped which controls airbags and turn signals. This repair is under warranty because of a faulty part but VW has been backlogged for 11 months now on this part and still no end in sight. I see brand new vehicles coming out of VW but this part has been neglecte
... d even though its a safety concern that is purely their fault. If I am in an accident while this under warranty repair has been neglected I could severely injure myself.Read more
Incident date: Sep 12, 2022
Fuel door actuator intermittently jams prevents access to the fuel nozzle. Yes, the car was off and locks disengaged. I had to spend $304.00 have the part replaced so that I can fuel my car. I researched this issue online VW drivers across models have experienced this issue.
Incident date: Sep 12, 2022
Fuel door actuator intermittently jams prevents access to the fuel nozzle. Yes, the car was off and locks disengaged. I had to spend $304.00 have the part replaced so that I can fuel my car. I researched this issue online VW drivers across models have experienced this issue.
Incident date: Sep 12, 2022
Fuel door actuator intermittently jams prevents access to the fuel nozzle. Yes, the car was off and locks disengaged. I had to spend $304.00 have the part replaced so that I can fuel my car. I researched this issue online VW drivers across models have experienced this issue.
Incident date: Aug 15, 2022
The turbo cracked with low mileage and regular maintenance destroying many engine components and causing the car to stop while driving. This is the 3rd instance my shop had seen with a Tiguan’s turbocharger cracking and destroying the engine for no clear reason.
Incident date: May 23, 2022
The contact owns a 2013 Volkswagen Tiguan. The contact stated while driving approximately at 70 MPH, the power steering failed. The contact had to use arm strength to pull the vehicle safely off the road. The contact stated she noticed a red warning light illuminated on the left side of the instrume
... nt panel. The contact was able to return the power steering function after waiting for about 20 minutes with the engine off. The contact stated that the power steering failure had also occurred at street speeds of approximately 30 MPH. The contact was able to drive the vehicle to a dealer who diagnosed that the failure was due to the vehicle battery and replaced the battery. The contact stated that the failure occurred again. The vehicle was not returned to the dealer and had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 130,000.Read more
Incident date: Mar 30, 2022
My 2013 Volkswagen Tiguan has had an airbag light on the instruments display since early March of 2022. At the same time lights on the steering wheel no longer illuminate and the horn does not function. I had earlier received a recall notice and took the car to my dealer for analysis on March 14.
... The service technician determined that the clock spring was defective and on and ordered the part which he said may be a week or two. I have checked with my dealer's part's department every month since then, and no part has arrived. I have been told that it is a supply issue. I am especially concerned that I have had several very close calls on limited access highways when a car has nearly veered into my car from a lane either from the left or the right, and I have no horn to alert the other driver who for some reason has failed to see me. I also am concerned that having a collision and having to airbag could be a very serious accident causing severe injury or death. This vehicle in unsafe and will not pass inspection.Read more
Incident date: Mar 30, 2022
My 2013 Volkswagen Tiguan has had an airbag light on the instruments display since early March of 2022. At the same time lights on the steering wheel no longer illuminate and the horn does not function. I had earlier received a recall notice and took the car to my dealer for analysis on March 14.
... The service technician determined that the clock spring was defective and on and ordered the part which he said may be a week or two. I have checked with my dealer's part's department every month since then, and no part has arrived. I have been told that it is a supply issue. I am especially concerned that I have had several very close calls on limited access highways when a car has nearly veered into my car from a lane either from the left or the right, and I have no horn to alert the other driver who for some reason has failed to see me. I also am concerned that having a collision and having to airbag could be a very serious accident causing severe injury or death. This vehicle in unsafe and will not pass inspection.Read more
Incident date: Mar 30, 2022
My 2013 Volkswagen Tiguan has had an airbag light on the instruments display since early March of 2022. At the same time lights on the steering wheel no longer illuminate and the horn does not function. I had earlier received a recall notice and took the car to my dealer for analysis on March 14.
... The service technician determined that the clock spring was defective and on and ordered the part which he said may be a week or two. I have checked with my dealer's part's department every month since then, and no part has arrived. I have been told that it is a supply issue. I am especially concerned that I have had several very close calls on limited access highways when a car has nearly veered into my car from a lane either from the left or the right, and I have no horn to alert the other driver who for some reason has failed to see me. I also am concerned that having a collision and having to airbag could be a very serious accident causing severe injury or death. This vehicle in unsafe and will not pass inspection.Read more
Incident date: May 15, 2022
While driving on the freeway the red power steering warning light along with a loud warning signal came on and I could not steer the car anymore. The whole steering system broke down without prior warning or accident. Talking to Volkswagen the customer service told me while regrettable things like t
... hat could happen but I think this is a serious safety hazard that could have cost lives.Read more
Incident date: Dec 11, 2021
The contact owns a 2013 Volkswagen Tiguan. The contact stated while driving at various speeds, the air bag warning light illuminated. Additionally, the horn became inoperable. The contact had taken the vehicle to a local dealer who diagnosed that the clockspring cable needed to be replaced; however,
... the replacement part was unavailable. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 89,271.Read more
Incident date: Apr 18, 2022
The clock-spring in our VW Tiguan broke/snapped disabling the electronics on the steering wheel - including the vehicles horn and airbag which are both safety features. There are numerous other people having a similar experience on Twitter. We are being told by VW that the vehicle is still safe to
... drive which is frankly, insulting. The VW dealership/Indigo Auto Group in San Rafael, CA has verified this as an issue and there is a clock-spring shortage with no ETA on resolution.Read more
Incident date: Apr 18, 2022
The clock-spring in our VW Tiguan broke/snapped disabling the electronics on the steering wheel - including the vehicles horn and airbag which are both safety features. There are numerous other people having a similar experience on Twitter. We are being told by VW that the vehicle is still safe to
... drive which is frankly, insulting. The VW dealership/Indigo Auto Group in San Rafael, CA has verified this as an issue and there is a clock-spring shortage with no ETA on resolution.Read more
Incident date: Apr 18, 2022
The clock-spring in our VW Tiguan broke/snapped disabling the electronics on the steering wheel - including the vehicles horn and airbag which are both safety features. There are numerous other people having a similar experience on Twitter. We are being told by VW that the vehicle is still safe to
... drive which is frankly, insulting. The VW dealership/Indigo Auto Group in San Rafael, CA has verified this as an issue and there is a clock-spring shortage with no ETA on resolution.Read more
Showing 50 of 227 complaints.
Technical Service Bulletins — 2013 VOLKSWAGEN TIGUAN
1,477 manufacturer communications from 757 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 170 |
| 350000 EQUIPMENT | 143 |
| 110000 ELECTRICAL SYSTEM | 127 |
| 060000 ENGINE AND ENGINE COOLING | 108 |
| 060000 ENGINE (PWS) | 85 |
| 100000 POWER TRAIN | 60 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 45 |
| 070000 FUEL SYSTEM, GASOLINE | 45 |
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
VW Engine oil quality standards
060000 ENGINE (PWS)
VW Engine oil quality standards
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
980000 UNKNOWN OR OTHER
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
060000 ENGINE AND ENGINE COOLING
VW Engine oil quality standards
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
060000 ENGINE (PWS)
VW Engine oil quality standards
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
353000 EQUIPMENT:ELECTRICAL
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Safety Related Inquiry and Reporting
060000 ENGINE AND ENGINE COOLING
Update to Volkswagen engine oil standards
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Helpline & Parts Dept. contact information.
110000 ELECTRICAL SYSTEM
Diagnostic assistance for excessive static current draw
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine oil quality standards, update to attachments.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
110000 ELECTRICAL SYSTEM
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
118000 ELECTRICAL SYSTEM:SOFTWARE
Software Version Management (SVM) instruction.
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Automatic Transmission Fluid Requirements
060000 ENGINE AND ENGINE COOLING
Engine Oil Consumption Measurement Instruction and Work sheet.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Engine Oil Consumption Measurement Instruction and Work sheet.
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine Oil Standards, updated to include model year 2024.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Volkswagen Engine Oil Standards, updated to include model year 2024.
102000 POWER TRAIN:MANUAL TRANSMISSION
Noise Diagnostic for Manual Transmission vehicles.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Noise Diagnostic for Manual Transmission vehicles.
060000 ENGINE AND ENGINE COOLING
Diagnostic Aid for engine misfire.
070000 FUEL SYSTEM, GASOLINE
Gasoline fuel additive
060000 ENGINE AND ENGINE COOLING
Gasoline quality information in regards to gasoline engine performance.
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality information in regards to gasoline engine performance.
110000 ELECTRICAL SYSTEM
This communication is a notice for software changes with the ODIS program for specific cars
118000 ELECTRICAL SYSTEM:SOFTWARE
This communication is a notice for software changes with the ODIS program for specific cars
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine oil quality standards, update to attachments.
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
Introduce new engine coolant compatible with all models and all model years.
010000 STEERING
This Document was revised. The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine oil quality standards, update to attachments.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine Oil Quality Standards
112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Generator Replacement
160000 STRUCTURE
Strut or Shock leak assessment.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-23-01
140000 AIR BAGS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
150000 SEAT BELTS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio knob replacement instead of radio replacement w/ knob part number.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update model year applicability to include 2023.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
110000 ELECTRICAL SYSTEM
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ACC Calibration Process
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
A/C requirements, update to model year applicability.
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C requirements, update to model year applicability.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments. (excludes Routan & ID.4)
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update warranty table labor operation numbers due to recent Saga updates.
160000 STRUCTURE
update to required vehicle wash shampoo.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
102000 POWER TRAIN:MANUAL TRANSMISSION
Manual transmission noise diagnostic assistance
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update warranty table labor operation numbers due to recent Saga updates.
110000 ELECTRICAL SYSTEM
Minimum battery charger requirements during software updates
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
350000 EQUIPMENT
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
060000 ENGINE AND ENGINE COOLING
Engine oil consumption measurement.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments. (excludes Routan & ID.4)
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality check. Update to model and model year applicability.
070000 FUEL SYSTEM, GASOLINE
Gasoline quality check. Update to model and model year applicability.
980000 UNKNOWN OR OTHER
Gasoline quality check. Update to model and model year applicability.
980000 UNKNOWN OR OTHER
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
119111 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
350000 EQUIPMENT
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
060000 ENGINE AND ENGINE COOLING
Engine misfire diagnostic aid.
070000 FUEL SYSTEM, GASOLINE
Gasoline quality.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW engine oil specifications. Update to model year applicability.
980000 UNKNOWN OR OTHER
VW engine oil specifications. Update to model year applicability.
060000 ENGINE AND ENGINE COOLING
Recommended fuel additive to avoid engine misfires.
100000 POWER TRAIN
Auto Trans fluid requirements.
060000 ENGINE AND ENGINE COOLING
Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4
980000 UNKNOWN OR OTHER
Battery Testing and Charging using VAS6161 and or GRX3000VAS
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Battery Testing and Charging using VAS6161 and or GRX3000VAS
060000 ENGINE AND ENGINE COOLING
Refrigerant leak diagnosis using Nitrogen. Updated to include additional model and model year applicability.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW engine oil specifications. Update to attachments.
980000 UNKNOWN OR OTHER
VW engine oil specifications. Update to attachments.
060000 ENGINE AND ENGINE COOLING
Engine oil pressure priming.
060000 ENGINE (PWS)
Engine oil pressure priming.
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table.
110000 ELECTRICAL SYSTEM
Battery Testing and Charging using recommended VW test equipment.
110000 ELECTRICAL SYSTEM
Battery Tester VAS 6161 introduction.
060000 ENGINE AND ENGINE COOLING
Update engine oil quality standard lists (attachments)
120000 EXTERIOR LIGHTING
Exterior Lights, Moisture Accumulation. Update model year applicability to include 2022.
060000 ENGINE AND ENGINE COOLING
Update engine oil quality standard lists (attachments)
060000 ENGINE AND ENGINE COOLING
Engine oil consumption measurement. Update procedure and work sheet.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Discharged Battery, Diagnosis for excessive current draw.
060000 ENGINE AND ENGINE COOLING
Update model and model year applicability, introduce new coolant G12Evo.
060000 ENGINE (PWS)
Update engine oil quality standard lists (attachments)
060000 ENGINE AND ENGINE COOLING
Update engine oil quality standard lists (attachments)
350000 EQUIPMENT
Update engine oil quality standard lists (attachments)
060000 ENGINE (PWS)
Update engine oil quality standard lists (attachments)
118000 ELECTRICAL SYSTEM:SOFTWARE
This bulletin contains general instructions for software updates.
060000 ENGINE AND ENGINE COOLING
Update engine oil quality standard lists (attachments)
110000 ELECTRICAL SYSTEM
Battery testing using VW special tools, updated to include additional model year applicability and include I.D.4.
353000 EQUIPMENT:ELECTRICAL
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module -623- after repair.
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