2013 VOLKSWAGEN TIGUAN

3 recalls — 50 complaints

18V329000 May 16, 2018
UNKNOWN OR OTHER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
252 vehicles affected
15V483000 Aug 4, 2015
AIR BAGS:FRONTAL
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
415,825 vehicles affected
14V441000 Jul 21, 2014
FUEL SYSTEM, GASOLINE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.
Remedy: Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.
151,389 vehicles affected
AIR BAGS Feb 6, 2026
Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information. Jan 2025 My seat belt (driver ) lock is broken ,to attach the seat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now) Also , as of Aug 2025, my car keeps having issues of stalling/ bucking, even though my mechanic has changed the points/plugs twice now. And the overheat light comes on ,off and on.. sometimes clears up once the car is shut off and then turned back on.. some times has to sit for a while, then clears up
FUEL/PROPULSION SYSTEM Feb 6, 2026
Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information. Jan 2025 My seat belt (driver ) lock is broken ,to attach the seat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now) Also , as of Aug 2025, my car keeps having issues of stalling/ bucking, even though my mechanic has changed the points/plugs twice now. And the overheat light comes on now, off and on.. sometimes clears up once the car is shut off and then turned back on.. some times has to sit for a while, then clears up I see no recall on my car VIN #, for these issues??? How can that be possible???
FUEL/PROPULSION SYSTEM Feb 6, 2026
As of Aug 2025, my car keeps having issues of stalling/ bucking, even though my mechanic has changed the points/plugs twice now. Now the overheat light comes on ,off and on.. sometimes clears up once the car is shut off and then turned back on.. some times has to sit for a while, then clears up
AIR BAGS Feb 6, 2026
Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information. Jan 2025 My seat belt (driver ) lock is broken ,to attach the seat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now) Also , as of Aug 2025, my car keeps having issues of stalling/ bucking, even though my mechanic has changed the points/plugs twice now. And the overheat light comes on now, off and on.. sometimes clears up once the car is shut off and then turned back on.. some times has to sit for a while, then clears up I see no recall on my car VIN #, for these issues??? How can that be possible???
SEAT BELTS Feb 6, 2026
Jan 2025 My seat belt (driver ) lock is broken ,to attach the seat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now)
ENGINE Feb 6, 2026
As of Aug 2025, my car keeps having issues of stalling/ bucking, even though my mechanic has changed the points/plugs twice now. Now the overheat light comes on ,off and on.. sometimes clears up once the car is shut off and then turned back on.. some times has to sit for a while, then clears up
AIR BAGS Feb 6, 2026
Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information.
ELECTRICAL SYSTEM Feb 6, 2026
Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information.
FUEL/PROPULSION SYSTEM Feb 6, 2026
Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information. Jan 2025 My seat belt (driver ) lock is broken ,to attach the seat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now) Also , as of Aug 2025, my car keeps having issues of stalling/ bucking, even though my mechanic has changed the points/plugs twice now. And the overheat light comes on ,off and on.. sometimes clears up once the car is shut off and then turned back on.. some times has to sit for a while, then clears up
ELECTRICAL SYSTEM Feb 6, 2026
Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information. Jan 2025 My seat belt (driver ) lock is broken ,to attach the seat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now) Also , as of Aug 2025, my car keeps having issues of stalling/ bucking, even though my mechanic has changed the points/plugs twice now. And the overheat light comes on ,off and on.. sometimes clears up once the car is shut off and then turned back on.. some times has to sit for a while, then clears up
SEAT BELTS Feb 6, 2026
Feb 2026 My airbag light came on few days ago, now my horn doesn't work, and the functions on the steering wheel don't work, like being able to reset tire pressure and check functions for the car, the phone, the radio/cd information. Jan 2025 My seat belt (driver ) lock is broken ,to attach the seat belt in place..I have to just keep it clicked in, and put it over my shoulder (over a yr now) Also , as of Aug 2025, my car keeps having issues of stalling/ bucking, even though my mechanic has changed the points/plugs twice now. And the overheat light comes on now, off and on.. sometimes clears up once the car is shut off and then turned back on.. some times has to sit for a while, then clears up I see no recall on my car VIN #, for these issues??? How can that be possible???
ENGINE Oct 6, 2025
1 of the 2 water pumps has been repaired twice. On this 2013 Volkswagen Tiguan between the years of 2022-2024. Upon the last repair of water pumps the vehicle just cut off while driving. No overheating indication notice was alarmed or visual indication of smoke / overheating from radiator. The vehicle failed to restart after putting approximate solution /liquid in the radiator/ engine coolant resvior. The vehicle has been out of commission and mobility of the vehicle to inspect or have repaired is impossible due to being locked up will not even go into neutral. The immediate loss of power and inability to maneuver any steering options posed an immediate danger n risk to health and safety. There have been no notices sent to us about recalls on this vehicle only a class action lawsuit settlement that we should know about concerning the turbocharger. We have had car checked and repairs for engine oil leaks as well. No repairs done have remied the improvement or functionality of this vehicle. On a separate incident the front two front tires wore down tread all the way across in less than 6 months( brand new tires) resulting in the repurchase of two more tires and no mechanical explanation or fix could explain this occurrence. We had vehicle alignment assessment performed and nothing indicated a reason or explanation.
WHEELS Oct 6, 2025
1 of the 2 water pumps has been repaired twice. On this 2013 Volkswagen Tiguan between the years of 2022-2024. Upon the last repair of water pumps the vehicle just cut off while driving. No overheating indication notice was alarmed or visual indication of smoke / overheating from radiator. The vehicle failed to restart after putting approximate solution /liquid in the radiator/ engine coolant resvior. The vehicle has been out of commission and mobility of the vehicle to inspect or have repaired is impossible due to being locked up will not even go into neutral. The immediate loss of power and inability to maneuver any steering options posed an immediate danger n risk to health and safety. There have been no notices sent to us about recalls on this vehicle only a class action lawsuit settlement that we should know about concerning the turbocharger. We have had car checked and repairs for engine oil leaks as well. No repairs done have remied the improvement or functionality of this vehicle. On a separate incident the front two front tires wore down tread all the way across in less than 6 months( brand new tires) resulting in the repurchase of two more tires and no mechanical explanation or fix could explain this occurrence. We had vehicle alignment assessment performed and nothing indicated a reason or explanation.
ENGINE Aug 24, 2025
My engine shut off my battery as I was driving. This forced my car to stop in the middle of the road. There wasn’t a battery sign or engine light on until after the event. This could’ve caused a wreck, especially if it would’ve happened on the highway. I also have a problem with my gas not registering. It doesn’t show how much gas I have left in my tank. I have had other electrical issues, and problems when starting my car.
FUEL/PROPULSION SYSTEM Aug 24, 2025
My engine shut off my battery as I was driving. This forced my car to stop in the middle of the road. There wasn’t a battery sign or engine light on until after the event. This could’ve caused a wreck, especially if it would’ve happened on the highway. I also have a problem with my gas not registering. It doesn’t show how much gas I have left in my tank. I have had other electrical issues, and problems when starting my car.
ELECTRICAL SYSTEM Aug 24, 2025
My engine shut off my battery as I was driving. This forced my car to stop in the middle of the road. There wasn’t a battery sign or engine light on until after the event. This could’ve caused a wreck, especially if it would’ve happened on the highway. I also have a problem with my gas not registering. It doesn’t show how much gas I have left in my tank. I have had other electrical issues, and problems when starting my car.
ELECTRICAL SYSTEM Aug 11, 2025
The issue involves ongoing water intrusion through the panoramic sunroof, front power windows, and windshield seals. The vehicle is available for inspection upon request. This recurring leak has caused extensive interior water damage, including visible mold growth in the carpet on multiple occasions. This mold presents serious health risks to both me and my passengers, especially my sister, who is undergoing cancer treatment and has a severely compromised immune system. Water pooling beneath the carpet also threatens critical electrical systems located in the floor area, including the Vehicle Electrical System Control Module (J519), CAN/LIN bus wiring, door control harnesses, and footwell circuits. Corrosion or shorting in these systems could lead to unpredictable failures in safety-critical functions, even if not immediately apparent. Although Volkswagen dealerships have cleaned the sunroof drains as part of routine service packages, no formal diagnosis or confirmation of the leak’s source has been made. Independent mechanics have confirmed clogged drains and flushed debris to restore water flow. In 2019, I replaced the windshield at my mechanic’s recommendation because the interior glass was frequently soaked with morning condensation. Despite these measures, the sunroof continues to leak whenever it rains. No warning lamps or dashboard messages have ever appeared related to this issue. The first visible symptom occurred several years ago—possibly as early as 2019—when water began leaking from the passenger-side sun visor and headliner immediately after a car wash. Given the persistent nature of the leak, the associated mold hazard, and the risk to vehicle electronics and occupant safety, I believe this defect warrants manufacturer accountability and recall consideration rather than a temporary repair.
STRUCTURE:BODY Aug 11, 2025
The issue involves ongoing water intrusion through the panoramic sunroof, front power windows, and windshield seals. The vehicle is available for inspection upon request. This recurring leak has caused extensive interior water damage, including visible mold growth in the carpet on multiple occasions. This mold presents serious health risks to both me and my passengers, especially my sister, who is undergoing cancer treatment and has a severely compromised immune system. Water pooling beneath the carpet also threatens critical electrical systems located in the floor area, including the Vehicle Electrical System Control Module (J519), CAN/LIN bus wiring, door control harnesses, and footwell circuits. Corrosion or shorting in these systems could lead to unpredictable failures in safety-critical functions, even if not immediately apparent. Although Volkswagen dealerships have cleaned the sunroof drains as part of routine service packages, no formal diagnosis or confirmation of the leak’s source has been made. Independent mechanics have confirmed clogged drains and flushed debris to restore water flow. In 2019, I replaced the windshield at my mechanic’s recommendation because the interior glass was frequently soaked with morning condensation. Despite these measures, the sunroof continues to leak whenever it rains. No warning lamps or dashboard messages have ever appeared related to this issue. The first visible symptom occurred several years ago—possibly as early as 2019—when water began leaking from the passenger-side sun visor and headliner immediately after a car wash. Given the persistent nature of the leak, the associated mold hazard, and the risk to vehicle electronics and occupant safety, I believe this defect warrants manufacturer accountability and recall consideration rather than a temporary repair.
VISIBILITY/WIPER Aug 11, 2025
The issue involves ongoing water intrusion through the panoramic sunroof, front power windows, and windshield seals. The vehicle is available for inspection upon request. This recurring leak has caused extensive interior water damage, including visible mold growth in the carpet on multiple occasions. This mold presents serious health risks to both me and my passengers, especially my sister, who is undergoing cancer treatment and has a severely compromised immune system. Water pooling beneath the carpet also threatens critical electrical systems located in the floor area, including the Vehicle Electrical System Control Module (J519), CAN/LIN bus wiring, door control harnesses, and footwell circuits. Corrosion or shorting in these systems could lead to unpredictable failures in safety-critical functions, even if not immediately apparent. Although Volkswagen dealerships have cleaned the sunroof drains as part of routine service packages, no formal diagnosis or confirmation of the leak’s source has been made. Independent mechanics have confirmed clogged drains and flushed debris to restore water flow. In 2019, I replaced the windshield at my mechanic’s recommendation because the interior glass was frequently soaked with morning condensation. Despite these measures, the sunroof continues to leak whenever it rains. No warning lamps or dashboard messages have ever appeared related to this issue. The first visible symptom occurred several years ago—possibly as early as 2019—when water began leaking from the passenger-side sun visor and headliner immediately after a car wash. Given the persistent nature of the leak, the associated mold hazard, and the risk to vehicle electronics and occupant safety, I believe this defect warrants manufacturer accountability and recall consideration rather than a temporary repair.
AIR BAGS Apr 22, 2025
Front sunroof drains have shrunk over time disconnecting from drainage port causing massive amounts of water to pool in floor boards. This location is where electrical connections for the airbags are located causing failure for airbags and more. Rear drains were also disconnected due to shrinkage and crimped causing water to pool in trunk. Mold has appeared causing health issues as well.
ELECTRICAL SYSTEM Apr 22, 2025
Front sunroof drains have shrunk over time disconnecting from drainage port causing massive amounts of water to pool in floor boards. This location is where electrical connections for the airbags are located causing failure for airbags and more. Rear drains were also disconnected due to shrinkage and crimped causing water to pool in trunk. Mold has appeared causing health issues as well.
UNKNOWN OR OTHER Apr 22, 2025
Front sunroof drains have shrunk over time disconnecting from drainage port causing massive amounts of water to pool in floor boards. This location is where electrical connections for the airbags are located causing failure for airbags and more. Rear drains were also disconnected due to shrinkage and crimped causing water to pool in trunk. Mold has appeared causing health issues as well.
AIR BAGS Feb 17, 2025
While I was driving, when I turned the wheel I heard a cracking noise. Then airbag light turned on, and an airbag notification popped up on the dash.
AIR BAGS Feb 1, 2025
my steering wheel was making a crackling sound then it stopped and my airbag light came on along with the message " Airbag error". no controls on my steering wheel work including my horn.
STEERING Oct 29, 2024
Steering of the vehicle, gets stiff and looses the ability to drive smoothly, this happened after driving the car a couple of minutes, this put other people at risk because it happens when you start the vehicle and makes the steering hard to steer, also when the steering light goes off the steering wheel feels very loose. it appeared on my dashboard about 2 months ago and took it to the shop and the mechanic told me that he couldnt find anything on it. re calibrate the steering and got the car back but the problem still continues, upon investigating this a very common problem among VW's and to fix it, it cost thousands of dollars
ENGINE Jul 8, 2024
After filling up one day I was heading home and started to smell gas from my ac vents when I turned it on I didn’t pay much attention until I got nauseous and a huge headache. Later that day my boyfriend tried to get to work and the car said “engine off” and turned off on the side of the highway if wouldn’t start. We figured maybe a battery l got it towed home afterwards and just let it sit for a day bought a new battery it didn’t start then noticed there was no gas in it suddenly I just had a full tank the day prior. When I cranked it up the next morning after going to get more gasoline it all just started spraying from under the engine and it smelled like gas. I’m to scared to move it far and it blows up or something.
FUEL/PROPULSION SYSTEM Jul 8, 2024
After filling up one day I was heading home and started to smell gas from my ac vents when I turned it on I didn’t pay much attention until I got nauseous and a huge headache. Later that day my boyfriend tried to get to work and the car said “engine off” and turned off on the side of the highway if wouldn’t start. We figured maybe a battery l got it towed home afterwards and just let it sit for a day bought a new battery it didn’t start then noticed there was no gas in it suddenly I just had a full tank the day prior. When I cranked it up the next morning after going to get more gasoline it all just started spraying from under the engine and it smelled like gas. I’m to scared to move it far and it blows up or something.
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE Mar 26, 2024
The contact owns a 2013 Volkswagen Tiguan. The contact stated while starting the vehicle, the air bag warning light illuminated. Additionally, the horn was inoperable. The vehicle was taken to an independent mechanic, who determined that the clockspring needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,000.
AIR BAGS Dec 19, 2023
The contact owns a 2013 Volkswagen Tiguan. The contact stated while driving approximately 25 MPH, the check air bag warning light illuminated. Additionally, all the buttons on the steering wheel became inoperable. The contact stated that he was unable cycle through the service screen options due to the steering wheel buttons not functioning. The contact had taken the vehicle to a local dealer, where it was not diagnosed that there had been an electrical failure of the steering wheel. The vehicle was not repaired. The contact researched the failure online and related the failure to NHTSA Campaign Number: 15V483000 (Air Bags). The dealer advised the contact that the VIN was not included in the recall. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.
ELECTRICAL SYSTEM Jul 14, 2023
A few days prior to this incident, I noticed a crunching noise as I would turn the steering wheel every now and then. As I was turning right to pull into my driveway, I heard the clock spring crunch and finally give up. Airbag light on. Airbag error when I start the car. Steering wheel buttons and horn unresponsive.
STEERING Jul 14, 2023
A few days prior to this incident, I noticed a crunching noise as I would turn the steering wheel every now and then. As I was turning right to pull into my driveway, I heard the clock spring crunch and finally give up. Airbag light on. Airbag error when I start the car. Steering wheel buttons and horn unresponsive.
AIR BAGS Jul 14, 2023
A few days prior to this incident, I noticed a crunching noise as I would turn the steering wheel every now and then. As I was turning right to pull into my driveway, I heard the clock spring crunch and finally give up. Airbag light on. Airbag error when I start the car. Steering wheel buttons and horn unresponsive.
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE Jun 21, 2023
The contact owns a 2013 Volkswagen Tiguan. The contact stated that when the vehicle was started, the air bag warning light illuminated. The contact also stated that the steering wheel control buttons were inoperable. The vehicle was taken to a dealer where it was diagnosed that the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 139,500.
STEERING Jun 20, 2023
The power steering won’t kick in and has left me stranded several times. This happens all the time and is a safety issue for sure.
AIR BAGS Mar 27, 2023
The contact owns a 2013 Volkswagen Tiguan. The contact stated that upon entering the vehicle, she saw water leaking from the sunroof. The vehicle was taken to a local dealer, where it was diagnosed that the sunroof drain tubes needed to be flushed out. The vehicle was repaired; however, the failure recurred. Additionally, the contact stated that the vehicle was stalling while driving at various speeds. The air bag warning light was illuminated. The vehicle was taken back to the dealer, where it was diagnosed that the headliner and both frontal air bags clock springs assemblies needed to be replaced due to water intrusion. The vehicle remained at the dealer awaiting repairs. The VIN was not included in NHTSA Campaign Number: 15V483000 (Air Bags). The manufacturer was made aware of the failure. The approximate failure mileage was 23,000. The contact stated was astonished at $4,700 to pay and receive the vehicle, after 3 months of paying the rental of the car filing a comprehensive liability with the insurance company. And to receive the vehicle not in the same condition as prior to the repairs. The contact stated that they were forced to pay out of pocket for a rental car since the dealership does not provide rental vehicles. They are confused as to why there wasn't a recall on the leaky sunroof when the manufacturer was aware of it and when there is currently a class action lawsuit involving this issue.
AIR BAGS Sep 30, 2022
The clockspring in the steering wheel snapped which controls airbags and turn signals. This repair is under warranty because of a faulty part but VW has been backlogged for 11 months now on this part and still no end in sight. I see brand new vehicles coming out of VW but this part has been neglected even though its a safety concern that is purely their fault. If I am in an accident while this under warranty repair has been neglected I could severely injure myself.
FUEL/PROPULSION SYSTEM Sep 12, 2022
Fuel door actuator intermittently jams prevents access to the fuel nozzle. Yes, the car was off and locks disengaged. I had to spend $304.00 have the part replaced so that I can fuel my car. I researched this issue online VW drivers across models have experienced this issue.
STRUCTURE:BODY Sep 12, 2022
Fuel door actuator intermittently jams prevents access to the fuel nozzle. Yes, the car was off and locks disengaged. I had to spend $304.00 have the part replaced so that I can fuel my car. I researched this issue online VW drivers across models have experienced this issue.
UNKNOWN OR OTHER Sep 12, 2022
Fuel door actuator intermittently jams prevents access to the fuel nozzle. Yes, the car was off and locks disengaged. I had to spend $304.00 have the part replaced so that I can fuel my car. I researched this issue online VW drivers across models have experienced this issue.
ENGINE Aug 24, 2022
The turbo cracked with low mileage and regular maintenance destroying many engine components and causing the car to stop while driving. This is the 3rd instance my shop had seen with a Tiguan’s turbocharger cracking and destroying the engine for no clear reason.
STEERING Aug 23, 2022
The contact owns a 2013 Volkswagen Tiguan. The contact stated while driving approximately at 70 MPH, the power steering failed. The contact had to use arm strength to pull the vehicle safely off the road. The contact stated she noticed a red warning light illuminated on the left side of the instrument panel. The contact was able to return the power steering function after waiting for about 20 minutes with the engine off. The contact stated that the power steering failure had also occurred at street speeds of approximately 30 MPH. The contact was able to drive the vehicle to a dealer who diagnosed that the failure was due to the vehicle battery and replaced the battery. The contact stated that the failure occurred again. The vehicle was not returned to the dealer and had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 130,000.
ELECTRICAL SYSTEM Jun 17, 2022
My 2013 Volkswagen Tiguan has had an airbag light on the instruments display since early March of 2022. At the same time lights on the steering wheel no longer illuminate and the horn does not function. I had earlier received a recall notice and took the car to my dealer for analysis on March 14. The service technician determined that the clock spring was defective and on and ordered the part which he said may be a week or two. I have checked with my dealer's part's department every month since then, and no part has arrived. I have been told that it is a supply issue. I am especially concerned that I have had several very close calls on limited access highways when a car has nearly veered into my car from a lane either from the left or the right, and I have no horn to alert the other driver who for some reason has failed to see me. I also am concerned that having a collision and having to airbag could be a very serious accident causing severe injury or death. This vehicle in unsafe and will not pass inspection.
AIR BAGS Jun 17, 2022
My 2013 Volkswagen Tiguan has had an airbag light on the instruments display since early March of 2022. At the same time lights on the steering wheel no longer illuminate and the horn does not function. I had earlier received a recall notice and took the car to my dealer for analysis on March 14. The service technician determined that the clock spring was defective and on and ordered the part which he said may be a week or two. I have checked with my dealer's part's department every month since then, and no part has arrived. I have been told that it is a supply issue. I am especially concerned that I have had several very close calls on limited access highways when a car has nearly veered into my car from a lane either from the left or the right, and I have no horn to alert the other driver who for some reason has failed to see me. I also am concerned that having a collision and having to airbag could be a very serious accident causing severe injury or death. This vehicle in unsafe and will not pass inspection.
EXTERIOR LIGHTING Jun 17, 2022
My 2013 Volkswagen Tiguan has had an airbag light on the instruments display since early March of 2022. At the same time lights on the steering wheel no longer illuminate and the horn does not function. I had earlier received a recall notice and took the car to my dealer for analysis on March 14. The service technician determined that the clock spring was defective and on and ordered the part which he said may be a week or two. I have checked with my dealer's part's department every month since then, and no part has arrived. I have been told that it is a supply issue. I am especially concerned that I have had several very close calls on limited access highways when a car has nearly veered into my car from a lane either from the left or the right, and I have no horn to alert the other driver who for some reason has failed to see me. I also am concerned that having a collision and having to airbag could be a very serious accident causing severe injury or death. This vehicle in unsafe and will not pass inspection.
STEERING May 23, 2022
While driving on the freeway the red power steering warning light along with a loud warning signal came on and I could not steer the car anymore. The whole steering system broke down without prior warning or accident. Talking to Volkswagen the customer service told me while regrettable things like that could happen but I think this is a serious safety hazard that could have cost lives.
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE May 9, 2022
The contact owns a 2013 Volkswagen Tiguan. The contact stated while driving at various speeds, the air bag warning light illuminated. Additionally, the horn became inoperable. The contact had taken the vehicle to a local dealer who diagnosed that the clockspring cable needed to be replaced; however, the replacement part was unavailable. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 89,271.
AIR BAGS May 1, 2022
The clock-spring in our VW Tiguan broke/snapped disabling the electronics on the steering wheel - including the vehicles horn and airbag which are both safety features. There are numerous other people having a similar experience on Twitter. We are being told by VW that the vehicle is still safe to drive which is frankly, insulting. The VW dealership/Indigo Auto Group in San Rafael, CA has verified this as an issue and there is a clock-spring shortage with no ETA on resolution.
STEERING May 1, 2022
The clock-spring in our VW Tiguan broke/snapped disabling the electronics on the steering wheel - including the vehicles horn and airbag which are both safety features. There are numerous other people having a similar experience on Twitter. We are being told by VW that the vehicle is still safe to drive which is frankly, insulting. The VW dealership/Indigo Auto Group in San Rafael, CA has verified this as an issue and there is a clock-spring shortage with no ETA on resolution.
UNKNOWN OR OTHER May 1, 2022
The clock-spring in our VW Tiguan broke/snapped disabling the electronics on the steering wheel - including the vehicles horn and airbag which are both safety features. There are numerous other people having a similar experience on Twitter. We are being told by VW that the vehicle is still safe to drive which is frankly, insulting. The VW dealership/Indigo Auto Group in San Rafael, CA has verified this as an issue and there is a clock-spring shortage with no ETA on resolution.
AIR BAGS Apr 25, 2022
The contact owns a 2013 Volkswagen Tiguan. The contact stated that he had received notification of NHTSA Campaign Number: 15V483000 (Air Bags) however, the part to do the recall repair was not available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool showed no open recall.