Complaint Statistics
106 total complaints
1 crashes 3 fires 4 injuries
Top Reported Components
| Component | Complaints |
| AIR BAGS | 23 |
| ELECTRICAL SYSTEM | 22 |
| UNKNOWN OR OTHER | 16 |
| STEERING | 8 |
| ENGINE | 8 |
| SERVICE BRAKES | 7 |
| STRUCTURE:BODY | 4 |
| AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE | 3 |
| POWER TRAIN | 3 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 2 |
Incident date: Aug 30, 2025
The internal water pump system on the EcoBoost engine in the 2018 Ford Explorer failed after 7 years and only 63,880 miles. The vehicle was taken into the shop multiple times when the check engine light came on and the defect was not located until the vehicle failed. Due to the design, it is not e
... asily fixed and cost an outrageous amount of money to fix for a vehicle with less than 100,000 miles. This is a safety risk because if this is a common issue, which it is, and the engine fails while driving it, the driver is not able to get to a safe area to address damages and is left stranded. There are numerous complaints regarding the design flaw of having the water pump inside the engine. The manufacturer refuses to address the flaw. The check engine light came on and was taken in and wrongly diagnosed each time until the engine failed.Read more
Incident date: Aug 30, 2025
Upon starting the vehicle I get precollision not available warning light and hill decent control fault hill assist warning. Service steering and antilock brake brake fault lights. The dealer has looked at it but they said can not duplicate it. The problem is when I am towing my fifth wheel trailer a
... nd this happens it shuts down the brake controller for the fifth wheel and it’s VERY hard to stop the truck and trailerRead more
Incident date: May 7, 2025
The contact owns a 2017 Kia Sportage. The contact stated that the oil level was lower than expected; however, oil was being constantly added. There were no warning lights illuminated. While driving approximately 65-70 MPH, the vehicle suddenly lost motive power. The contact was able to coast to the
... side of the road and turned off the vehicle. The vehicle was towed to the residence. The vehicle was towed to a certified mechanic who diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.Read more
Incident date: Aug 12, 2024
The vehicle at low speed unexpectedly lost power steering making it impossible to steer. The resistance was greater than on a vehicle without power steering as if the steering mechanism was working to prevent steering. This is the second incident for me -- the first occurring in September, but imme
... diately resolving itself.Read more
Incident date: Nov 29, 2023
I was driving my car approaching a four way intersection, to realize my brake pedal was not pressing down to the floor. This was 9/28/24. I have a 2020 Chevy Equinox. I put my car in the shop to only find out that vacuum pump has exploded and left metal inside the engine. Done some research with the
... repair shop and to my surprise, GM has had a lot of recalls with vehicles having this issue. Who ever the CEO is, I pray that you understand how deadly and serious this issue is. This could have ended badly for me and could have been tragic for my family. I can not afford to get the metal out of my engine. And to replace the vacuum pump alone was $700. In order for them to clean the engine would cost me an extra $1000. That's ridiculous for a car that I have only had almost 4 years and with maybe 10,000 miles when I purchased it. My voice will be heard. And I will keep advocating for people who are going through this! Our lives matter. This is very common in vehicles with 1.5 liter engines. I'm going to keep researching and hopefully GM will compensate me for this and the engine work.Read more
Incident date: May 9, 2024
Leaking radiator with no ETA on parts availability and this is also an issue with the coolant valve being on back order and both have many reports of this failing as well with some google searches. The dealership has my vehicle and has been inspected by them. I also do not understand why radiators a
... re not apart of the powertrain when it cools the most critical part the engine. If the Radiator fails the engine fails.Read more
Incident date: May 9, 2024
The contact rented a 2024 Dodge Hornet PHEV. The contact stated that when the vehicle was started, the message "Forward Collision Avoidance” was disabled and "SOS call failed" were displayed. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer however,
... the failure was not duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000. The VIN was not available.Read more
Incident date: Feb 19, 2024
On January 20, th 2024 my Connecting (Rod Bearings In cylinder # 1 failed ! My 2010 Kia Forte Started making a loud rattling noise from inside the Engine! I immediately parked my car. On February 13th, Kia Of Carson ca. Excepted my Kia for service check ! They tried to charge me $235.00 (see servic
... e check receipt! Then they later retracted the bill ! Today is February 25th and my Vehicle in still at the dealership unrepaired ! My complaint is that the Kia Dealership and cooperation has tried to Mislead me in every aspect of the rules and regulations of a recall , in order to not repair this (significant Vehical Safety issue! They even tried to get me to pick up the vehicle sand drive it away in the condition it's in ! My insurance company said they will not be liable if something happens to me while operating this vehicle while it's under Recall ! Kia is alleging that my vehical is not under (Warrenty any more! (1).If the recall was not a significant issue why would they recall the 2010 Thru 2013 Kia Forte ! It's Clear " that a 14 year old model would not still be under warranty! However...the rules of recall states that if the conditions are found to exist in any vehical subject to recall it Must be repaired!Read more
Incident date: Apr 1, 2023
The windshield or body seams leak water. There is rust on the interior. Concerns of mold. Water leaking into brand new vehicle.
Incident date: Apr 1, 2023
When parked letting the car warm up constant shaking kinda a rough ideal at times. From park to reverse it shifts hard the to drive its ok I guess then on the go it's like driving a boat on land loud knocking sounds seems like the tires are flat or about to explode off the car really nerve-wracking
Incident date: Jun 30, 2023
Emergency brake will not disengage and is effecting braking and driving. It has been inspected but 2 different mechanics who have been unable to resolve issue. This has ruined my brakes and has made the vehicle difficult to drive.
Incident date: Jun 30, 2023
Unknown, my Kia has been burning oil there is no oil leak and I had to get my oil changed every 2k miles. Then one day it started shaking on the freeway making noise and I had to exit 30+ miles from my city found the closest Kia dealership I took it there and they said I don’t qualify for the engi
... ne recall because it is a cylinder my car is a 2018 it’s 5 years old! There is no reason it should be having problems like this. I have now been out of a car and with a rental for a month now not only do I have to pay to replace my entire engine I have to pay for a rental. Oil shouldn’t be burning up. I’ve never had this happen before. And when I googled it it is a common issue in Kia’s same with cylinder issues. Why would this be happening. Burning oils leads to destruction. Even though I am forced to have oils put in or go to a shop because there is little oil in my car by 1500miles when it should be able to go 5k miles I’m beyond frustrated.Read more
Incident date: Jun 30, 2023
Loses sight of vehicle ahead and will accelerate to set speed ignoring vehicle in front when in bends. It only seems to track vehicles in a straight line of sight ahead and not accommodate for steering. It’s most obvious on curves in highways and can easily be reproduced on cloverleaf on ramps or
... off ramps or even at low speeds when going around an obstacle.Read more
Incident date: Aug 1, 2023
The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manu
... facturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Feb 20, 2023
A sudden feeling like the car isn't stopping when slowing down for a light when applying break. Here is more detailed kind of incident - A sudden feeling like the car isn't stopping when slowing down for a light or when braking down hill, but it happens at other times as well. Sometimes a normal tr
... affic light. I'm braking and then all of the sudden the car feels like it isn't slowing down and kind of jumps and then I just make sure I keep my foot on the break to make sure veh stops I noticed it when I first got the vehicle every so often but when I hit about 40,000 miles got worse , but it seems to be getting worse Currently have 67,000 miles on vehicle, but just had service and it is great most of those miles are road miles it was doing it every so often, but now doing it even more oftenRead more
Incident date: Feb 20, 2023
I have a 2014 Cadillac SRX AWD. My passenger rear tire kept losing air. I looked it over a dozen times and never found anything wrong with it as to why it was losing air. I would put air in it and within 2-3 days, I needed to put air in it again. This went on for a few months at least. Then out of n
... owhere my driver rear tire started losing air and when that started my passenger tire was holding air. Again, I looked my tire over and no screws or anything. Same thing with my passenger rear, I would have to put air in it every couple days. Just 2 days ago I was putting air in my driver rear tire, I stopped for a minute to check to see how much PSI I still needed to go. It was at 30PSI so I had a little left to go then BAM my tire blew. It wasn't even close to where it needed to be. my fiancé took my tire off and it was badly worn from the inside. I hadn't had these tires for 2 years and they should have lasted another year or 2. My boyfriend told me it was because of the toe links rubbing on them and that I needed adjustable ones. I looked on this website for recalls and according to my VIN number I don't have any recalls even though there has been for these rear toe links for other 2010-2016 Cadillacs. I can't drive my car until this is fixed. I should not have to pay for this myself. What if my tire blew when I was driving down the road with my daughter? I would have lost control of the car. All 2010-2016 Cadillacs should get the toe links replaced with adjustable ones immediately.Read more
Incident date: Feb 20, 2023
I came to a major intersection and the SUV shut completely down. Would not start up. Steering wheel was stuck. Then voltage dropped to 11.7 volts. The battery always reads 13.7 and higher usually. Afttercharge back to 13.7. I was driving for 45 minutes continuously before incident happened.
Incident date: Jan 1, 2022
I have a 2015 VW Tiguan, VIN: [XXX]. The Steering Wheel Clock Spring has gone bad causing multiple failure lights to come on and has also caused the car to be difficult to drive. Especially the steering. Most of the systems themselves are not failing, it is just the Clock Spring giving faulty re
... adings to the car's computer. The lights that are on are the Green Break light, the Yellow Airbag and safety belt pretensioner system malfunction, and the Yellow Steering Wheel System light. The cause of this Clock Spring failure was because the car battery died. After we replaced the battery, the warning lights came on. The dealer had said it was the Steering Wheel Clock Spring that is causing all the system lights to come on. The dealer made me pay for the replacement ahead of time because he said that there was a long waiting list for the part that was being manufactured in Ukraine (?). [XXX]i is the service manager that made me pay for the future warranty repair. The local VW dealership in Waipio has made it extremely difficult to get this repaired under warranty or by a recall. I did get a notice for a class action lawsuit opened against VW and this issue. There is also an extended warranty repair, except my VW had too many miles (88K), and they said this year was skipped over for some reason. The Lawsuit is Water Pump Settlement 7577, PO Box 2636, Faribault, MN, 55021-9636. The attorney handling the case is [XXX]. I did not sign up for this lawsuit because again the year 2015 Tiguan was excluded for some reason that I do not understand. Please note that in Europe the very same part on this year VW Tiguan has been recalled. Why haven't they recalled the it here in the United States? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).Read more
Incident date: Jan 1, 2022
I have a 2015 VW Tiguan, VIN: [XXX]. The Steering Wheel Clock Spring has gone bad causing multiple failure lights to come on and has also caused the car to be difficult to drive. Especially the steering. Most of the systems themselves are not failing, it is just the Clock Spring giving faulty re
... adings to the car's computer. The lights that are on are the Green Break light, the Yellow Airbag and safety belt pretensioner system malfunction, and the Yellow Steering Wheel System light. The cause of this Clock Spring failure was because the car battery died. After we replaced the battery, the warning lights came on. The dealer had said it was the Steering Wheel Clock Spring that is causing all the system lights to come on. The dealer made me pay for the replacement ahead of time because he said that there was a long waiting list for the part that was being manufactured in Ukraine (?). [XXX]i is the service manager that made me pay for the future warranty repair. The local VW dealership in Waipio has made it extremely difficult to get this repaired under warranty or by a recall. I did get a notice for a class action lawsuit opened against VW and this issue. There is also an extended warranty repair, except my VW had too many miles (88K), and they said this year was skipped over for some reason. The Lawsuit is Water Pump Settlement 7577, PO Box 2636, Faribault, MN, 55021-9636. The attorney handling the case is [XXX]. I did not sign up for this lawsuit because again the year 2015 Tiguan was excluded for some reason that I do not understand. Please note that in Europe the very same part on this year VW Tiguan has been recalled. Why haven't they recalled the it here in the United States? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).Read more
Incident date: Jan 1, 2022
I have a 2015 VW Tiguan, VIN: [XXX]. The Steering Wheel Clock Spring has gone bad causing multiple failure lights to come on and has also caused the car to be difficult to drive. Especially the steering. Most of the systems themselves are not failing, it is just the Clock Spring giving faulty re
... adings to the car's computer. The lights that are on are the Green Break light, the Yellow Airbag and safety belt pretensioner system malfunction, and the Yellow Steering Wheel System light. The cause of this Clock Spring failure was because the car battery died. After we replaced the battery, the warning lights came on. The dealer had said it was the Steering Wheel Clock Spring that is causing all the system lights to come on. The dealer made me pay for the replacement ahead of time because he said that there was a long waiting list for the part that was being manufactured in Ukraine (?). [XXX]i is the service manager that made me pay for the future warranty repair. The local VW dealership in Waipio has made it extremely difficult to get this repaired under warranty or by a recall. I did get a notice for a class action lawsuit opened against VW and this issue. There is also an extended warranty repair, except my VW had too many miles (88K), and they said this year was skipped over for some reason. The Lawsuit is Water Pump Settlement 7577, PO Box 2636, Faribault, MN, 55021-9636. The attorney handling the case is [XXX]. I did not sign up for this lawsuit because again the year 2015 Tiguan was excluded for some reason that I do not understand. Please note that in Europe the very same part on this year VW Tiguan has been recalled. Why haven't they recalled the it here in the United States? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).Read more
Incident date: Apr 26, 2022
The clock spring went out on my car. This is a known defect at VW. My horn and airbags do not work now. Both are essential to safe driving. The part is backordered and people have been waiting for months. VW is letting people drive in death traps vehicles and recklessly allowing people to put themse
... lves in danger because they cannot afford new vehicles nor will VW provide rental cars while the part is on backorder. We need help. VW has a reputation for taking advantage of these situations and doing nothing. Please help us. VW won't.Read more
Incident date: Apr 26, 2022
The clock spring went out on my car. This is a known defect at VW. My horn and airbags do not work now. Both are essential to safe driving. The part is backordered and people have been waiting for months. VW is letting people drive in death traps vehicles and recklessly allowing people to put themse
... lves in danger because they cannot afford new vehicles nor will VW provide rental cars while the part is on backorder. We need help. VW has a reputation for taking advantage of these situations and doing nothing. Please help us. VW won't.Read more
Incident date: Jun 7, 2022
The airbag clock spring on my 2015 Tiguan broke in June. The car has a warranty extension for this failure, but no parts are in stock. It has now been 2 months and neither the dealer (Hendrick VW in Frisco, TX) nor VW Customer "Care" can help. There is not even a date for the replacement part ava
... ilable. My daughter is (was) the main driver and I don't want her driving an unsafe vehicle without horn / airbag. Worse, the registration has now expired, as the car can't pass the State Safety inspection required to renew the sticker. Car is now just parked until further notice.Read more
Incident date: Jul 15, 2022
My 2015 VW Tiguan has a broken clock spring. The clock spring functions to control the airbag deployment, horn and dashboard screen controls. This is a significant safety risk, as the steering wheel airbag will not deploy in a crash. A certified Volkswagen technician diagnosed the issue at a VW dea
... lership. The airbag dashboard light is on, indicating that the airbag will not deploy in a crash. No warnings prior to failure, car operated well, with no issues before this was reported. Volkswagen is aware of the issue. They will be able to fix it, under warranty, but the parts are on backorder with no ETA as parts are manufactured in the Ukraine. This is a widespread issue across many VW models and model years. My car is not identified in the recall and there are thousands of cars waiting for the same repair. A recall should be issued. Having a safety issue like this, with no proposed time for resolution is unacceptable.Read more
Incident date: Feb 1, 2022
Broken clock spring affecting all collision safety systems such as airbag deployment and collision avoidance like horn and cruise control along wiht computer functions controlled exclusivley through the steering wheel.
Incident date: Jun 16, 2022
While driving steering became very stiff and I could not turn the car. The red steering icon lit up on the dashboard and a gurgling sound was coming out from underneath the dash. The car only has 50,000 miles and I have never experienced a steering problem the car was nearly underivable. I took i
... t to the dealer and they stated there was a 50851 Fault Torque Sensor Reading out of range and the steering rack had to be replaced with updated harness tierods and related hardwareRead more
Incident date: May 9, 2022
The contact owns a 2015 Volkswagen Tiguan. The contact stated that the horn became inoperable. The air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clockspring needed to be replaced; however, the part was on backorder. The vehicle was n
... ot repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 67,000.Read more
Incident date: May 9, 2022
The contact owns a 2015 Volkswagen Tiguan. The contact stated that the horn became inoperable. The air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clockspring needed to be replaced; however, the part was on backorder. The vehicle was n
... ot repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 67,000.Read more
Incident date: May 10, 2022
Airbag light comes on. There has been no accident to cause this
Incident date: Feb 21, 2022
Airbag error light has been on since February 2022, clockspring malfunctioned and is covered under warranty. There are no loaner cars available forcing me to drive an unsafe vehicle with no airbags. The part has been on back order with no estimated date of arrival.
Incident date: Apr 18, 2022
While driving in a congested area of Jacksonville, FL a small child pulled bike from behind another vehicle, I attempted to sound my horn in an attempt to get the child’s attention or that of the other driver. The horn failed. I continued to try and nothing. I noticed the airbag light on. I called
... the VW dealership and was told this is a problem with the clock spring in the steering wheel behind the airbag. This part controls all the functions of the steering wheel. He also mentioned NHTSA has several complaints and the warranty was extended to 120,000 miles. This is relatively a low threshold as more and more people are keeping cars longer with cost. I have 121,190 miles on my Tiguan and am told this is an $800 fix. It is only a miracle this child was not killed. I would be curious how many have been injured, or killed, and the faulty spring has not been pinpointed. I believe this is and immediate threat to safety as one cannot be sure if the airbag will work nor can you summons help with the panic feature as the horn does not work. I believe an immediate recall should be issued regardless of mileage.Read more
Incident date: Apr 18, 2022
While driving in a congested area of Jacksonville, FL a small child pulled bike from behind another vehicle, I attempted to sound my horn in an attempt to get the child’s attention or that of the other driver. The horn failed. I continued to try and nothing. I noticed the airbag light on. I called
... the VW dealership and was told this is a problem with the clock spring in the steering wheel behind the airbag. This part controls all the functions of the steering wheel. He also mentioned NHTSA has several complaints and the warranty was extended to 120,000 miles. This is relatively a low threshold as more and more people are keeping cars longer with cost. I have 121,190 miles on my Tiguan and am told this is an $800 fix. It is only a miracle this child was not killed. I would be curious how many have been injured, or killed, and the faulty spring has not been pinpointed. I believe this is and immediate threat to safety as one cannot be sure if the airbag will work nor can you summons help with the panic feature as the horn does not work. I believe an immediate recall should be issued regardless of mileage.Read more
Incident date: Apr 18, 2022
While driving in a congested area of Jacksonville, FL a small child pulled bike from behind another vehicle, I attempted to sound my horn in an attempt to get the child’s attention or that of the other driver. The horn failed. I continued to try and nothing. I noticed the airbag light on. I called
... the VW dealership and was told this is a problem with the clock spring in the steering wheel behind the airbag. This part controls all the functions of the steering wheel. He also mentioned NHTSA has several complaints and the warranty was extended to 120,000 miles. This is relatively a low threshold as more and more people are keeping cars longer with cost. I have 121,190 miles on my Tiguan and am told this is an $800 fix. It is only a miracle this child was not killed. I would be curious how many have been injured, or killed, and the faulty spring has not been pinpointed. I believe this is and immediate threat to safety as one cannot be sure if the airbag will work nor can you summons help with the panic feature as the horn does not work. I believe an immediate recall should be issued regardless of mileage.Read more
Incident date: Jan 19, 2022
The contact owns a 2015 Volkswagen Tiguan. The contact stated that the horn was inoperable. The air bag warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the steering wheel clock spring needed to be replaced. The dealer informed the contact that the
... parts for repair were on backorder. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide further assistance. The failure mileage was approximately 74,000.Read more
Incident date: Dec 1, 2021
The clock spring broke very suddenly over two months ago. The airbag light came on and the steering wheel started to make a twisting noise when I turned it. My steering wheel controls and horn stopped working. The VW dealer diagnosed the problem as the clock spring, and stated that they would order
... the part and it would be replaced for free since it was part of a recall. The dealer has been unable to get the part for two months with no delivery date in sight. The inconvenience of not being able to access bluetooth and steering wheel controls is an annoyance, but not having a functioning horn has been a huge liability. In that time, I have nearly been hit by other drivers twice, and was unable to alert them with my horn. One of those events was almost a head on collision...the oncoming car drifted into my lane because the driver was looking at her phone. I was able to swerve onto the shoulder to avoid an accident. I was lucky that there were no obstructions or pedestrians. My car is unsafe to drive and yet I have no other option.Read more
Incident date: Jan 17, 2022
This morning I realized that my spring clock isn’t working. My air bag light is on saying error air bag. I have no controls on my steering wheel.
Incident date: Jan 17, 2022
This morning I realized that my spring clock isn’t working. My air bag light is on saying error air bag. I have no controls on my steering wheel.
Incident date: Nov 22, 2021
When I press the unlock button on the remote fob, all the doors unlock except the drivers door. I then have to open the rear door, reach the handle on the drivers door and open it. The VW Dealer want $245.00 just to find the problem.
Incident date: Sep 7, 2016
VW panoramic roof was leaking behind plastic and roof covering without visible signs to the floor . We only figure it out after 3 years . Electric failure noticed after a year of ownership . Keyless entry , stop / start engine and what most dangerous car stoped in the middle of the street /fortunate
... ly not busy street . And it took a while to start engine again. Also fire hazard because electric damaged by the water . There was recall because of fire hazard in VW Tiguan 2015 and panoramic roof issue but notes was sent only a few customers . At least 10 lawsuits was filed already . VW refuse to fix the problem . And we don't have money to fix it because its not just about roof leak but electric , carpet fool of mold and other water damage and cost of fixing it will exceed the cost of this car . Technically it's flooded car because of manufacturer defect . Car has only 58000 miles.Read more
Incident date: Sep 7, 2016
VW panoramic roof was leaking behind plastic and roof covering without visible signs to the floor . We only figure it out after 3 years . Electric failure noticed after a year of ownership . Keyless entry , stop / start engine and what most dangerous car stoped in the middle of the street /fortunate
... ly not busy street . And it took a while to start engine again. Also fire hazard because electric damaged by the water . There was recall because of fire hazard in VW Tiguan 2015 and panoramic roof issue but notes was sent only a few customers . At least 10 lawsuits was filed already . VW refuse to fix the problem . And we don't have money to fix it because its not just about roof leak but electric , carpet fool of mold and other water damage and cost of fixing it will exceed the cost of this car . Technically it's flooded car because of manufacturer defect . Car has only 58000 miles.Read more
Incident date: Sep 7, 2016
VW panoramic roof was leaking behind plastic and roof covering without visible signs to the floor . We only figure it out after 3 years . Electric failure noticed after a year of ownership . Keyless entry , stop / start engine and what most dangerous car stoped in the middle of the street /fortunate
... ly not busy street . And it took a while to start engine again. Also fire hazard because electric damaged by the water . There was recall because of fire hazard in VW Tiguan 2015 and panoramic roof issue but notes was sent only a few customers . At least 10 lawsuits was filed already . VW refuse to fix the problem . And we don't have money to fix it because its not just about roof leak but electric , carpet fool of mold and other water damage and cost of fixing it will exceed the cost of this car . Technically it's flooded car because of manufacturer defect . Car has only 58000 miles.Read more
Incident date: Jul 20, 2021
daughter bought this car awhile ago...already she s having problem with the air bag(1300.00)to fix and make payments on it too.it sitting on the property where she got it from..
Incident date: Jun 13, 2021
My vehicle is experiencing multiple issues and I’m certain it has been hacked. All began happening around the same time. The front passenger seat air bag goes off and on with or without a person sitting in it. The voice activation prompt goes off on its own, the battery drains for no apparent rea
... son, I get messages all at once (drivers side auto operation console) all go off back to back and then all messages go off at once and it dies. The car is running poorly (sputtering, very heavy pull on the engine). The temperature and miles left before gas tank is empty is completely off most of the time. I can fill my gas tank up and it should be around 480 miles and go down as driven, but I will show less than that (for example 360) and then as I drive it will go up by a few miles vs down and it isn’t dependable at all. I am a terrified single mother and have a child. I want this car inspected. Please help me. We do not feel safe and I feel forced to drive this car. Thank youRead more
Incident date: Jun 13, 2021
My vehicle is experiencing multiple issues and I’m certain it has been hacked. All began happening around the same time. The front passenger seat air bag goes off and on with or without a person sitting in it. The voice activation prompt goes off on its own, the battery drains for no apparent rea
... son, I get messages all at once (drivers side auto operation console) all go off back to back and then all messages go off at once and it dies. The car is running poorly (sputtering, very heavy pull on the engine). The temperature and miles left before gas tank is empty is completely off most of the time. I can fill my gas tank up and it should be around 480 miles and go down as driven, but I will show less than that (for example 360) and then as I drive it will go up by a few miles vs down and it isn’t dependable at all. I am a terrified single mother and have a child. I want this car inspected. Please help me. We do not feel safe and I feel forced to drive this car. Thank youRead more
Incident date: Jan 4, 2021
After the battery on the car died, the steering wheel clock spring failed. After replacing the clock spring, it was unable to be programed through authorized VW repair shop. This has been subject for a recall for previous models and is a known problem in current models. There have also been problems
... with the car shifting into neutral by itself while driving on the freeway.Read more
Incident date: Feb 6, 2021
POWER STEERING FAILURE. LESS THAN 80K MILES. WENT TO THE GAS STATION. CAME OUT AND THE POWER STEERING WENT ON VEHICLE. POWER STEERING LIGHT CAME ON. VERY HARD TO STEER. WAS RUNNING FINE BEFOREHAND. THIS IS A SAFETY RISK
Incident date: Feb 6, 2021
POWER STEERING FAILURE. LESS THAN 80K MILES. WENT TO THE GAS STATION. CAME OUT AND THE POWER STEERING WENT ON VEHICLE. POWER STEERING LIGHT CAME ON. VERY HARD TO STEER. WAS RUNNING FINE BEFOREHAND. THIS IS A SAFETY RISK
Incident date: Jan 2, 2021
I WAS TURNING AND A CRACK SOUND CAME FROM THE STEERING WHEEL, TURNING THE CAR CAUSED THE CLOCK SPRING TO BREAK. AIRBAG LIGHT CAME ON, HORN DOESN'T WORK, NO CONTROLS ON STEERING WHEEL WORK. KNOWN ISSUE BUT THEY STOPPED RECALLS AT 2014 MODELS BUT SHOULD STILL HAVR RECALLS FOR LATER YEARS, SAME ISSUE.
Incident date: Jan 2, 2021
I WAS TURNING AND A CRACK SOUND CAME FROM THE STEERING WHEEL, TURNING THE CAR CAUSED THE CLOCK SPRING TO BREAK. AIRBAG LIGHT CAME ON, HORN DOESN'T WORK, NO CONTROLS ON STEERING WHEEL WORK. KNOWN ISSUE BUT THEY STOPPED RECALLS AT 2014 MODELS BUT SHOULD STILL HAVR RECALLS FOR LATER YEARS, SAME ISSUE.
Incident date: Jan 2, 2021
I WAS TURNING AND A CRACK SOUND CAME FROM THE STEERING WHEEL, TURNING THE CAR CAUSED THE CLOCK SPRING TO BREAK. AIRBAG LIGHT CAME ON, HORN DOESN'T WORK, NO CONTROLS ON STEERING WHEEL WORK. KNOWN ISSUE BUT THEY STOPPED RECALLS AT 2014 MODELS BUT SHOULD STILL HAVR RECALLS FOR LATER YEARS, SAME ISSUE.
Showing 50 of 106 complaints.
Technical Service Bulletins, 2015 VOLKSWAGEN TIGUAN
973 manufacturer communications from 580 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 145 |
| 350000 EQUIPMENT | 103 |
| 060000 ENGINE AND ENGINE COOLING | 83 |
| 110000 ELECTRICAL SYSTEM | 71 |
| 060000 ENGINE (PWS) | 69 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 33 |
| 353000 EQUIPMENT:ELECTRICAL | 32 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 30 |
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
VW Engine oil quality standards
060000 ENGINE (PWS)
VW Engine oil quality standards
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
138410 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR:CLUTCH
A/C Compressor leak diagnosis
980000 UNKNOWN OR OTHER
A/C Compressor leak diagnosis
118000 ELECTRICAL SYSTEM:SOFTWARE
Addressing Cybersecurity or Vehicle Hack concerns
980000 UNKNOWN OR OTHER
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
060000 ENGINE AND ENGINE COOLING
VW Engine oil quality standards
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
3G Sunset Update
060000 ENGINE (PWS)
VW Engine oil quality standards
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
353000 EQUIPMENT:ELECTRICAL
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Safety Related Inquiry and Reporting
060000 ENGINE AND ENGINE COOLING
Update to Volkswagen engine oil standards
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Helpline & Parts Dept. contact information.
110000 ELECTRICAL SYSTEM
Diagnostic assistance for excessive static current draw
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine oil quality standards, update to attachments.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
110000 ELECTRICAL SYSTEM
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
118000 ELECTRICAL SYSTEM:SOFTWARE
Software Version Management (SVM) instruction.
060000 ENGINE AND ENGINE COOLING
Correct engine oil level during Perfect Delivery Inspection (PDI)
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Automatic Transmission Fluid Requirements
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Volkswagen Engine Oil Standards, updated to include model year 2024.
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine Oil Standards, updated to include model year 2024.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Engine Oil Consumption Measurement Instruction and Work sheet.
060000 ENGINE AND ENGINE COOLING
Engine Oil Consumption Measurement Instruction and Work sheet.
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality information in regards to gasoline engine performance.
060000 ENGINE AND ENGINE COOLING
Gasoline quality information in regards to gasoline engine performance.
070000 FUEL SYSTEM, GASOLINE
Gasoline fuel additive
060000 ENGINE AND ENGINE COOLING
Diagnostic Aid for engine misfire.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Noise Diagnostic for Manual Transmission vehicles.
102000 POWER TRAIN:MANUAL TRANSMISSION
Noise Diagnostic for Manual Transmission vehicles.
118000 ELECTRICAL SYSTEM:SOFTWARE
This communication is a notice for software changes with the ODIS program for specific cars
110000 ELECTRICAL SYSTEM
This communication is a notice for software changes with the ODIS program for specific cars
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine oil quality standards, update to attachments.
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
Introduce new engine coolant compatible with all models and all model years.
355100 EQUIPMENT:OTHER:LABELS
Battery adaptation procedure when battery label is missing.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery adaptation procedure when battery label is missing.
010000 STEERING
This Document was revised. The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine oil quality standards, update to attachments.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine Oil Quality Standards
112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Generator Replacement
160000 STRUCTURE
Strut or Shock leak assessment.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-23-01
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
150000 SEAT BELTS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
140000 AIR BAGS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio knob replacement instead of radio replacement w/ knob part number.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update model year applicability to include 2023.
110000 ELECTRICAL SYSTEM
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ACC Calibration Process
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C requirements, update to model year applicability.
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
A/C requirements, update to model year applicability.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments. (excludes Routan & ID.4)
353000 EQUIPMENT:ELECTRICAL
Battery adaptation when battery labels are missing. Update to model year applicability.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update warranty table labor operation numbers due to recent Saga updates.
160000 STRUCTURE
update to required vehicle wash shampoo.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update warranty table labor operation numbers due to recent Saga updates.
102000 POWER TRAIN:MANUAL TRANSMISSION
Manual transmission noise diagnostic assistance
110000 ELECTRICAL SYSTEM
Minimum battery charger requirements during software updates
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Additional instruction before replacing A/C compressor. Updated to include additional model and model year applicability.
350000 EQUIPMENT
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments. (excludes Routan & ID.4)
060000 ENGINE AND ENGINE COOLING
Engine oil consumption measurement.
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality check. Update to model and model year applicability.
070000 FUEL SYSTEM, GASOLINE
Gasoline quality check. Update to model and model year applicability.
980000 UNKNOWN OR OTHER
Gasoline quality check. Update to model and model year applicability.
030000 BRAKES (PWS)
Brake Rotor, Vibration / Pulsation. Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.
980000 UNKNOWN OR OTHER
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
119111 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
350000 EQUIPMENT
This Document informs dealers on VWP-22-06. Revised to reflect the Vehicle Eligibility
060000 ENGINE AND ENGINE COOLING
This Document informs dealers on VWP-22-06. Revised to reflect the Vehicle Eligibility
980000 UNKNOWN OR OTHER
VW engine oil specifications. Update to model year applicability.
350000 EQUIPMENT
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
060000 ENGINE AND ENGINE COOLING
Engine misfire diagnostic aid.
070000 FUEL SYSTEM, GASOLINE
Gasoline quality.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW engine oil specifications. Update to model year applicability.
060000 ENGINE AND ENGINE COOLING
Recommended fuel additive to avoid engine misfires.
100000 POWER TRAIN
Auto Trans fluid requirements.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Checking engine oil during PDI.
980000 UNKNOWN OR OTHER
Checking engine oil during PDI.
060000 ENGINE AND ENGINE COOLING
This Document informs dealers on VWP-22-06
350000 EQUIPMENT
This Document informs dealers on VWP-22-06
060000 ENGINE AND ENGINE COOLING
This Document informs dealers on VWP-22-06
350000 EQUIPMENT
This Document informs dealers on VWP-22-06
980000 UNKNOWN OR OTHER
Battery Testing and Charging using VAS6161 and or GRX3000VAS
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Battery Testing and Charging using VAS6161 and or GRX3000VAS
060000 ENGINE AND ENGINE COOLING
Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4
980000 UNKNOWN OR OTHER
VW engine oil specifications. Update to attachments.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW engine oil specifications. Update to attachments.
060000 ENGINE AND ENGINE COOLING
Refrigerant leak diagnosis using Nitrogen. Updated to include additional model and model year applicability.
060000 ENGINE (PWS)
Engine oil pressure priming.
Showing 100 of 973 bulletins.