2016 TOYOTA RAV4

8 recalls — 50 complaints

23V734000 Nov 1, 2023
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Remedy: Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin on May 14, 2025, and phase 3 in late July 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 23TB13 and 23TA13.
1,853,568 vehicles affected
23V734000 Nov 1, 2023
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Remedy: Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin on May 14, 2025, and phase 3 in late July 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 23TB13 and 23TA13.
1,853,568 vehicles affected
23V734000 Nov 1, 2023
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Remedy: Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin on May 14, 2025, and phase 3 in late July 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 23TB13 and 23TA13.
1,853,568 vehicles affected
23V734000 Nov 1, 2023
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Remedy: Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin on May 14, 2025, and phase 3 in late July 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 23TB13 and 23TA13.
1,853,568 vehicles affected
16V236000 Apr 22, 2016
EQUIPMENT:OTHER:LABELS
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Yaris, Rav4, Land Cruiser and 4Runner vehicles, and Scion FR-S, iM, and TC vehicles manufactured January 28, 2016, to March 14, 2016. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."
Remedy: SET will notify owners, and provide them a corrected label to be installed over the inaccurate label, free of charge. The recall began on June 3, 2016. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET16A.
94 vehicles affected
16V236000 Apr 22, 2016
TIRES
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Yaris, Rav4, Land Cruiser and 4Runner vehicles, and Scion FR-S, iM, and TC vehicles manufactured January 28, 2016, to March 14, 2016. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."
Remedy: SET will notify owners, and provide them a corrected label to be installed over the inaccurate label, free of charge. The recall began on June 3, 2016. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET16A.
94 vehicles affected
16V198000 Apr 7, 2016
ELECTRONIC STABILITY CONTROL (ESC)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Toyota RAV4 vehicles manufactured October 30, 2015, to February 3, 2016, 2016 Lexus RX350 vehicles manufactured October 26, 2015, to February 8, 2016, and 2016 Lexus ES350 vehicles manufactured September 1, 2015, to February 29, 2016. These vehicles are equipped with an ABS actuator that may have a damaged O-ring which could result in improper brake fluid pressure control during ABS, Traction Control, or Stability Control activation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Remedy: Toyota will notify owners, and dealers will inspect the brake actuator, replacing it as necessary, free of charge. The recall began on May 4, 2016, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0I, GLC.
16,656 vehicles affected
16V198000 Apr 7, 2016
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Toyota RAV4 vehicles manufactured October 30, 2015, to February 3, 2016, 2016 Lexus RX350 vehicles manufactured October 26, 2015, to February 8, 2016, and 2016 Lexus ES350 vehicles manufactured September 1, 2015, to February 29, 2016. These vehicles are equipped with an ABS actuator that may have a damaged O-ring which could result in improper brake fluid pressure control during ABS, Traction Control, or Stability Control activation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Remedy: Toyota will notify owners, and dealers will inspect the brake actuator, replacing it as necessary, free of charge. The recall began on May 4, 2016, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0I, GLC.
16,656 vehicles affected
ELECTRICAL SYSTEM Jan 5, 2026
I called for a jumpstart for my truck after it cut off while I was turning onto a parking lot I hit a bump and it just cut off. I had to turn the truck completely off then start it again, after it started I made it completely onto the lot and parked it. When I went to start it again it wouldn’t turn over or startup. I used my State Farm app to request for a jumpstart or possible tow 2/23/25. On 3/9/25 the truck wouldn’t start again and I requested for another jumpstart. The engine light came on shortly thereafter saying that the AWD wasn’t available and that the FWD train was only available. I took it in for a battery replacement and that seemed to help for a couple of months, then my headlights started going out one at a time. The passenger side bulb went out first. I replaced it with a new one at Valvoline and then the driver side bulb went out two weeks or so later and I replaced it then the check engine light came back on and I eventually had to take into the dealership for repairs and maintenance. They said they fixed it. It worked for about a 12 days and then the headlights started dimming over time as the week went on the engine light came back on and the driver side bulb was out again. So from 12/23/25 to 1/5/2026 was the length of time the truck worked but still poorly performance wise. The gas goes very quickly still and I have to fill it way too often now in its condition. I’ve spent about $5400.00 in total with trying to repair and keep gasoline in it to work. I’m taking it back to the dealership today after reporting this to NHTSA.
POWER TRAIN Jan 5, 2026
I called for a jumpstart for my truck after it cut off while I was turning onto a parking lot I hit a bump and it just cut off. I had to turn the truck completely off then start it again, after it started I made it completely onto the lot and parked it. When I went to start it again it wouldn’t turn over or startup. I used my State Farm app to request for a jumpstart or possible tow 2/23/25. On 3/9/25 the truck wouldn’t start again and I requested for another jumpstart. The engine light came on shortly thereafter saying that the AWD wasn’t available and that the FWD train was only available. I took it in for a battery replacement and that seemed to help for a couple of months, then my headlights started going out one at a time. The passenger side bulb went out first. I replaced it with a new one at Valvoline and then the driver side bulb went out two weeks or so later and I replaced it then the check engine light came back on and I eventually had to take into the dealership for repairs and maintenance. They said they fixed it. It worked for about a 12 days and then the headlights started dimming over time as the week went on the engine light came back on and the driver side bulb was out again. So from 12/23/25 to 1/5/2026 was the length of time the truck worked but still poorly performance wise. The gas goes very quickly still and I have to fill it way too often now in its condition. I’ve spent about $5400.00 in total with trying to repair and keep gasoline in it to work. I’m taking it back to the dealership today after reporting this to NHTSA.
ENGINE Jan 5, 2026
I called for a jumpstart for my truck after it cut off while I was turning onto a parking lot I hit a bump and it just cut off. I had to turn the truck completely off then start it again, after it started I made it completely onto the lot and parked it. When I went to start it again it wouldn’t turn over or startup. I used my State Farm app to request for a jumpstart or possible tow 2/23/25. On 3/9/25 the truck wouldn’t start again and I requested for another jumpstart. The engine light came on shortly thereafter saying that the AWD wasn’t available and that the FWD train was only available. I took it in for a battery replacement and that seemed to help for a couple of months, then my headlights started going out one at a time. The passenger side bulb went out first. I replaced it with a new one at Valvoline and then the driver side bulb went out two weeks or so later and I replaced it then the check engine light came back on and I eventually had to take into the dealership for repairs and maintenance. They said they fixed it. It worked for about a 12 days and then the headlights started dimming over time as the week went on the engine light came back on and the driver side bulb was out again. So from 12/23/25 to 1/5/2026 was the length of time the truck worked but still poorly performance wise. The gas goes very quickly still and I have to fill it way too often now in its condition. I’ve spent about $5400.00 in total with trying to repair and keep gasoline in it to work. I’m taking it back to the dealership today after reporting this to NHTSA.
AIR BAGS Jan 5, 2026
Air bags malfunction. There is a warning ⚠️ pop up message on my dashboard that says, Air bags malfunction contact manufacturer dealer. This is clearly a safety issue and it should be part of a recall or a recall needs to be started with this issue.
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER Dec 22, 2025
Odometer Fraud. The contact purchased a 2016 Toyota Rav4. It was discovered that there was a mileage discrepancy. The vehicle was purchased from a private seller. At the time of the purchase, the mileage was 98,000. The vehicle was taken to an independent mechanic, and a Carfax report indicated that in November 2025, the mileage was reported at 170,000.
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK Sep 18, 2025
The contact owns a 2016 Toyota Rav4. The contact stated that the liftgate failed to properly close while pressing the electrical buttons on both the key fob and the two liftgate buttons located inside or outside the vehicle. The contact stated that the liftgate had to be closed manually to securely close the liftgate. The contact stated that after her daughter had loaded groceries inside vehicle, the liftgate failed to latch properly but was closed after several attempts. The vehicle was taken to the dealer, and the contact's daughter was informed that the hinges and liftgate needed to be replaced. The contact was provided with an estimate for the repair. The manufacturer was notified of the failure and provided the contact with a case number. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 108,000.
AIR BAGS Sep 18, 2025
The contact owned a 2016 Toyota Rav4. The contact stated while driving 30-40 MPH and attempting to change lanes, the contact looked through the sideview mirrors and then looked forward. The contact noticed that the vehicle in front of the vehicle had stopped. The contact depressed the brake pedal, but the vehicle did not stop in time and rear-ended the other vehicle. The contact's dog was occupying the front passenger's side seat and was not wearing a seat belt. The contact stated that it was a fender-bender; however, the driver's side and passenger's side curtain air bags deployed in addition to the front air bags, causing the vehicle to be totaled. The contact stated that the front driver's side air bag deployed and hit the contact's face, and the contact's eyeglasses caused a bruise on the contact's eyebrow. The contact also sustained a bloody nose and soreness on the forehead. The contact sustained bruises from the shoulder to the elbow after being hit by the driver's side curtain air bag. A police officer called medical personnel, who took the contact's blood pressure, checked the contact's injuries, and confirmed that an ambulance was not needed. The contact had not sought medical assistance. The contact stated that the hood of the vehicle opened and closed upon impact, and one of the coolant hoses was leaking. The trunk of the other vehicle opened and closed upon impact, and the other vehicle sustained minor damage to the fender. The other vehicle was drivable, and the other driver did not sustain injuries. A police report was filed, but the police report information was not available. The vehicle was towed and deemed a total loss by the insurance company. The dealer and Pedersen Toyota(4455 S College Ave Fort Collins, CO 80525) were notified of the failure, but no assistance was provided. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000.
Crash 1 injured
SEAT BELTS Aug 11, 2025
Rear seat belt passenger side would not unlatch, trapping the passenger. This was and is the only time we have ever used this seat belt.It took two people to help get her thru the upper part of seat belt,had to exit over the top of back seat passenger. This life saving mechanism was and is unsafe and could of caused death if in the event of accident with fire. We have Owned two other Toyota's. Never any other dangerous life threatening events. Our request is the right thing to do. Replace this inoperative major defective part at an authorized Toyota Dealership here in. Dayton Ohio? Do we need to report this to the Highway Safety Dept.? [XXX] & [XXX] . Please respond. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM Jun 13, 2025
The contact leased a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) and requested to be removed from the recall distribution list because the contact no longer had the vehicle. The dealer and the manufacturer were contacted.
ELECTRICAL SYSTEM May 27, 2025
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
UNKNOWN OR OTHER May 8, 2025
UNKNOWN - UNABLE TO COMPLETE REPAIR IN VEHICLE’S CURRENT LOCATION. This car is currently being stored in England and requires shipment back to the United States per my lienholder and military orders. Because of the recall that is currently open, the government’s provided shipment service (Mildenhall VPC) refuses to ship the vehicle unless I can get this repair performed locally. I’ve contacted numerous Toyota dealerships regarding this recall, and none of them have been able to address the repair due to the car not being made within the country, lack of OEM parts, etc. I’ve been back in the United States for over a month now, and the car is being stored with my friend/power of attorney until I’m able to get some resolution to this situation. I’ve tried to ship it numerous times now and they are refusing to do so unless the repair can be performed (which isn’t possible) or it is cleared from the VIN’s recall notice.
STRUCTURE:BODY Apr 28, 2025
While shopping at the grocery store, I experienced an incident upon leaving the parking lot. After reaching my first red light, I noticed smoke rapidly billowing from under the hood of my vehicle. My husband, who was driving behind me, immediately saw the smoke and instructed me to pull over. Once I stopped, he asked me to pop the hood. Upon opening it, he urgently removed his shirt to try and extinguish the fire. The damage was extensive — a hole burned through the hood, significantly compromising the vehicle’s crash safety rating. Additionally, melted plastic covered the battery area, and the radiator hose was damaged, rendering the vehicle unsafe to drive.
Fire
ELECTRICAL SYSTEM Apr 28, 2025
While shopping at the grocery store, I experienced an incident upon leaving the parking lot. After reaching my first red light, I noticed smoke rapidly billowing from under the hood of my vehicle. My husband, who was driving behind me, immediately saw the smoke and instructed me to pull over. Once I stopped, he asked me to pop the hood. Upon opening it, he urgently removed his shirt to try and extinguish the fire. The damage was extensive — a hole burned through the hood, significantly compromising the vehicle’s crash safety rating. Additionally, melted plastic covered the battery area, and the radiator hose was damaged, rendering the vehicle unsafe to drive.
Fire
ENGINE Apr 28, 2025
While shopping at the grocery store, I experienced an incident upon leaving the parking lot. After reaching my first red light, I noticed smoke rapidly billowing from under the hood of my vehicle. My husband, who was driving behind me, immediately saw the smoke and instructed me to pull over. Once I stopped, he asked me to pop the hood. Upon opening it, he urgently removed his shirt to try and extinguish the fire. The damage was extensive — a hole burned through the hood, significantly compromising the vehicle’s crash safety rating. Additionally, melted plastic covered the battery area, and the radiator hose was damaged, rendering the vehicle unsafe to drive.
Fire
ELECTRICAL SYSTEM Apr 11, 2025
The contact owns a 2016 Toyota Rav4. The contact received a notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ELECTRICAL SYSTEM Apr 7, 2025
The contact owned a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); and requested to be removed from the recall distribution list. The local dealer was not contacted; however, the manufacturer was contacted.
ELECTRICAL SYSTEM Mar 25, 2025
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the battery charge was reduced, and the vehicle would not immediately start and the vehicle occasionally stalled. The contact also stated that the battery was replaced on four occasions. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The failure mileage was 91,475. Parts distribution disconnect.
ELECTRICAL SYSTEM Mar 18, 2025
The contact owns a 2016 Toyota Rav4. The contact stated that the battery warning light was illuminated, and the battery was replaced at the local independent mechanic. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.
EXTERIOR LIGHTING Mar 17, 2025
Headlights and taillights are fogging/hazing up to where they dimmed out the lights when turned on making is somewhat difficult to see or others behind me to see me.
ELECTRICAL SYSTEM Mar 17, 2025
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
POWER TRAIN Mar 5, 2025
shudder in the torque converter of certain 2013–2018 Toyota RAV4 models. The shudder could occur while driving at light throttle between 25–50 miles per hour. 
FUEL/PROPULSION SYSTEM Feb 2, 2025
I had a significant car accident in 2020 and luckily only broke my thumb. I was rear ended. The car I had at the time was a brand new Toyota Rav4, which luckily did have side airbags and they deployed appropriately. However, I have since had the opportunity to drive other vehicles and would like to ensure the safety of myself and others on the road whether the car be foreign or domestic. Please see the following requests: 1. Toyota's electronics freeze intermittently. This is not the first Toyota Rav4 that I have had and it seems to have done this in the majority of them (2/3). This is dangerous as it can become a distraction to the driver if not familiar with this abnormality. The backup camera also variously changes it's functions, preferences, and layout. 2. The navigation system has to be updated by a chip instead of updated wirelessly. 3. It is not an electric vehicle. 4. I should not have to pay for gasoline or electricity if the sun can be used as a fuel source. Please research the and utilize solar cell panel paint to charge all electric cars and implement that into all domestic and foreign electric cars as soon as possible due to the inflating economy. 5. With full self driving availability please ensure that all cars on the road, whether they be electric or gas, have this capability due to safety issues as well as the extent of morbidity and mortality cases due to trauma patients. I have already emailed you on this problem. Please follow up. 6. Due to the younger generation and their addiction to social media as well as their cell phones, please ensure that there is voice capability within all cars. It may also be beneficial for a camera to be installed inside of the car since the younger generation is so prone to filming themselves. This would also help with liability issues if an accident were to occur. 7. Ensure there is a way to charge a cell phone without needing to plug in the phone.
Crash 1 injured
ELECTRICAL SYSTEM Feb 2, 2025
I had a significant car accident in 2020 and luckily only broke my thumb. I was rear ended. The car I had at the time was a brand new Toyota Rav4, which luckily did have side airbags and they deployed appropriately. However, I have since had the opportunity to drive other vehicles and would like to ensure the safety of myself and others on the road whether the car be foreign or domestic. Please see the following requests: 1. Toyota's electronics freeze intermittently. This is not the first Toyota Rav4 that I have had and it seems to have done this in the majority of them (2/3). This is dangerous as it can become a distraction to the driver if not familiar with this abnormality. The backup camera also variously changes it's functions, preferences, and layout. 2. The navigation system has to be updated by a chip instead of updated wirelessly. 3. It is not an electric vehicle. 4. I should not have to pay for gasoline or electricity if the sun can be used as a fuel source. Please research the and utilize solar cell panel paint to charge all electric cars and implement that into all domestic and foreign electric cars as soon as possible due to the inflating economy. 5. With full self driving availability please ensure that all cars on the road, whether they be electric or gas, have this capability due to safety issues as well as the extent of morbidity and mortality cases due to trauma patients. I have already emailed you on this problem. Please follow up. 6. Due to the younger generation and their addiction to social media as well as their cell phones, please ensure that there is voice capability within all cars. It may also be beneficial for a camera to be installed inside of the car since the younger generation is so prone to filming themselves. This would also help with liability issues if an accident were to occur. 7. Ensure there is a way to charge a cell phone without needing to plug in the phone.
Crash 1 injured
VISIBILITY/WIPER Feb 2, 2025
I had a significant car accident in 2020 and luckily only broke my thumb. I was rear ended. The car I had at the time was a brand new Toyota Rav4, which luckily did have side airbags and they deployed appropriately. However, I have since had the opportunity to drive other vehicles and would like to ensure the safety of myself and others on the road whether the car be foreign or domestic. Please see the following requests: 1. Toyota's electronics freeze intermittently. This is not the first Toyota Rav4 that I have had and it seems to have done this in the majority of them (2/3). This is dangerous as it can become a distraction to the driver if not familiar with this abnormality. The backup camera also variously changes it's functions, preferences, and layout. 2. The navigation system has to be updated by a chip instead of updated wirelessly. 3. It is not an electric vehicle. 4. I should not have to pay for gasoline or electricity if the sun can be used as a fuel source. Please research the and utilize solar cell panel paint to charge all electric cars and implement that into all domestic and foreign electric cars as soon as possible due to the inflating economy. 5. With full self driving availability please ensure that all cars on the road, whether they be electric or gas, have this capability due to safety issues as well as the extent of morbidity and mortality cases due to trauma patients. I have already emailed you on this problem. Please follow up. 6. Due to the younger generation and their addiction to social media as well as their cell phones, please ensure that there is voice capability within all cars. It may also be beneficial for a camera to be installed inside of the car since the younger generation is so prone to filming themselves. This would also help with liability issues if an accident were to occur. 7. Ensure there is a way to charge a cell phone without needing to plug in the phone.
Crash 1 injured
ELECTRICAL SYSTEM Jan 21, 2025
The contact owns a 2016 Toyota Rav4. The contact stated that after driving and parking the vehicle, the vehicle failed to restart. The contact opened the hood and saw smoke. The contact stated that the battery had melted. There were no warning lights illuminated. The local dealer was contacted, and the vehicle was inspected at the residence. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, where it was diagnosed and determined that the failure was related to the electrical system. There was also fluid leaking from the battery. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 130,000. VIN tool confirms parts not available.
ELECTRICAL SYSTEM Jan 10, 2025
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ELECTRICAL SYSTEM Dec 20, 2024
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
SERVICE BRAKES Dec 14, 2024
The braking system malfunctioned during Winter and snowy road conditions. Several instances happened during the month of December 2023 and 2024. Latest were December 10 and 13, 2024. The brake pad was soft when depressed that the car accelerated instead of stopping.
UNKNOWN OR OTHER Dec 12, 2024
PBD has not worked properly since I purchased the car [XXX]. It was a 2016 used Rav4 with 54,000 miles. I have taken the car to two different dealerships complaining several times in person or on the phone stating my PBD either won't open or won't close. It has gotten to the point where I have to manually shove the door closed. There is a lawsuit currently that was filed against Toyota for knowingly and concealing the issue. "Who: Plaintiff [XXX] filed a class action lawsuit against Toyota Motor Sales USA Inc. Why: [XXX] claims Toyota failed to disclose an alleged defect in power liftgates on its model year 2014-2021 RAV4s. Where: The Toyota power liftgate class action lawsuit was filed in California federal court." I have also called Toyota's Corporate office to make a formal complaint. Case # [XXX] . At the time of purchase, I had also purchased an extended warranty on the vehicle through Toyota that Toyota did not honor. There are several forums online where many people have complained about this well-known problem. Toyota has refused to acknowledge this issue. If the hinges do completely break, the door will detach from the vehicle causing an accident. They need to replace the hinges with a larger or more stable material, so the PBD can function correctly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHER Oct 30, 2024
Sunroof exploded while driving on the freeway, approximately 60 MPH.
ENGINE Oct 21, 2024
Driving down the freeway approximately 70mph, dashboard lit up and car completed turned off without warning for approximately 30 seconds before power came back on it's own. I was able to drive an additional 15 minutes to work. After parking, I tried to lock the car with the key fob and nothing happened. Upon further review, I determined that the car was completely dead, no power, no clicking when cranking, no lights, nothing came on. Had to tow to a Toyota dealer, where they replaced a positive battery terminal but the car still wouldn't start.
ELECTRICAL SYSTEM Oct 21, 2024
Driving down the freeway approximately 70mph, dashboard lit up and car completed turned off without warning for approximately 30 seconds before power came back on it's own. I was able to drive an additional 15 minutes to work. After parking, I tried to lock the car with the key fob and nothing happened. Upon further review, I determined that the car was completely dead, no power, no clicking when cranking, no lights, nothing came on. Had to tow to a Toyota dealer, where they replaced a positive battery terminal but the car still wouldn't start.
ELECTRICAL SYSTEM Sep 20, 2024
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while his wife was driving approximately 30 MPH, the instrument cluster and the infotainment display were turning off and on and resetting. The contact stated that his wife parked the vehicle and while attempting to restart the vehicle, the vehicle was not starting. The contact was able jumpstart the vehicle. The contact's wife drove the vehicle to a battery store where the battery was checked and was confirmed that it was within normal operating procedure. The failure reoccurred and the contact was able to drive the vehicle to a dealer where it was diagnosed and determined that the battery needed to be replaced. The contact questioned the dealer about NHTSA Campaign Number: 23V734000 (Electrical System) and was informed by the dealer that the recall repair was completed. The vehicle was not repaired. The failure mileage was approximately 96,000. VIN tool confirms parts not available.
ELECTRICAL SYSTEM Sep 17, 2024
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
STRUCTURE:BODY Aug 26, 2024
Headlights are cloudy to the point of dimming the visibility of the light. When I asked the dealer, they could not clean headlight apparatus. I also cannot clean the buildup as it is on the inside of the headlight cover. I feel that this is a defective part that could potentially be the cause of an accident.
ELECTRICAL SYSTEM Aug 25, 2024
I needed a battery change so I changed it.
ELECTRICAL SYSTEM Jul 31, 2024
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ELECTRICAL SYSTEM Jul 29, 2024
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ELECTRICAL SYSTEM Jul 26, 2024
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Numbers: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
SERVICE BRAKES Jul 14, 2024
On July 13th I was driving at a slow speed and I was making a right turn and the steering wheel felt like it was locked in not being able to turn into my lane and so a car coming into my direction, so quickly I had to stop across the opposite lane to let the car go by me, Then I looked at the dashboard it had the steering wheel and brake symbol illuminated, so I tried to restart the motor but it made the clinching noise telling me that still running so I stopped and restarted the motor and the symbols went off and continued driving with caution, made it home safe
STEERING Jul 14, 2024
On July 13th I was driving at a slow speed and I was making a right turn and the steering wheel felt like it was locked in not being able to turn into my lane and so a car coming into my direction, so quickly I had to stop across the opposite lane to let the car go by me, Then I looked at the dashboard it had the steering wheel and brake symbol illuminated, so I tried to restart the motor but it made the clinching noise telling me that still running so I stopped and restarted the motor and the symbols went off and continued driving with caution, made it home safe
ELECTRICAL SYSTEM Jul 12, 2024
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
ELECTRICAL SYSTEM Jun 7, 2024
Battery recall and Toyota on 6/7/2024 stated that the battery issues is unrelated to the recall and they cannot do anything. I was refused service a few months back for this recall.
SERVICE BRAKES Jun 6, 2024
The contact owned a 2016 Toyota RAV4. The contact stated that while driving 40 MPH, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that due to the failure, the vehicle in front of the contact's vehicle was rear-ended. The Police and ambulance arrived on the scene. A Police report was filed. No injuries were sustained, however, the contact was later informed that a passenger who was riding in the vehicle that was rear-ended later received medical attention. The contact's vehicle was towed to a local tow yard. The contact's vehicle was condemned as a total loss. The contact stated that no damage to the other vehicle had been reported. The contact stated that the vehicle was serviced at the dealer for full maintenance six weeks before the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
Crash 1 injured
AIR BAGS Jun 2, 2024
involved in a multi car accident at the intersection of [XXX] , and [XXX] bound on ramp at [XXX] and the other two parties involed air bags deployed . I t boned the car traveling on [XXX] that had ran the intersection red light after the incrdent i was facing acroos all lanes of traffic and a car traveling the same direction hit me in the passenger front door and no air bags deployed in my 2016 toyota rav 4 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash 1 injured
STEERING May 30, 2024
The contact owns a 2016 Toyota Rav4. The contact stated while driving 40 MPH and driving over a bump in the roadway, the steering wheel seized, and the information system rebooted. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the cause of the failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 99,388.
ELECTRICAL SYSTEM May 30, 2024
The contact owns a 2016 Toyota Rav4. The contact stated while driving 40 MPH and driving over a bump in the roadway, the steering wheel seized, and the information system rebooted. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the cause of the failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 99,388.
ELECTRICAL SYSTEM May 30, 2024
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and informed the contact that the dealer would contact him. The contact had not experienced a failure. VIN tool confirms parts not available.
ELECTRICAL SYSTEM May 10, 2024
The contact owns a 2016 Toyota Rav4. The contact stated that while inspecting the engine compartment, he observed abnormal corrosion on the battery terminals. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose the failure. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 42,000.
POWER TRAIN Apr 23, 2024
While driving around 60 mph the engine suddenly started jumping revs and would not catch back into gear. Turned engine off and on and vehicle would shift normally from 1-3 but would not go into 4-6 gear. Had to place transmission in manual mode and select gear 3 to drive home. Brought to a local transmission shop and was told it was the torque converter. This issue also cause the check engine light, TSC light to come on. It was also throwing codes for faulty shift solonoids.