2013 TOYOTA RAV4

2 recalls, 330 complaints - 494 TSBs - 4/5 safety rating

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.

Consequence

A battery short circuit increases the risk of a fire.

Remedy

Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin on May 14, 2025, and phase 3 in ... Read more

1,853,568 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

EXTERIOR LIGHTING

Defect Description

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2013-2015 Toyota Rav4 vehicles manufactured June 1, 2013, to December 29, 2014, and equipped with an accessory trailer light module. The software within the module may incorrectly detect an electrical short and preventively tu... Read more

Consequence

If the system incorrectly detects an electrical short and turns off the trailer lights while the trailer is being towed at night, there is an increased risk of a crash.

Remedy

SET will notify owners, and dealers will replace the trailer light module with a new unit with corrected software, free of charge. The recall began on March 17, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET-15A.

1,140 vehicles affected

Manufacturer: Southeast Toyota Distributors, LLC

Complaint Statistics

330 total complaints 31 crashes 24 fires 13 injuries 1 deaths

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	55
ENGINE	36
UNKNOWN OR OTHER	33
POWER TRAIN	28
SERVICE BRAKES	24
VEHICLE SPEED CONTROL	19
STRUCTURE:BODY	14
STEERING	13
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	12
AIR BAGS	12

Incident date: May 29, 2026

The temperature control dial on the climate control system behaves erratically and inconsistently. When turning the dial to increase temperature, the displayed temperature sometimes decreases. When turning it to decrease, it sometimes increases. The dial also jumps multiple units rather than increme... Read more

Incident date: Apr 21, 2026

I forgot to mention that with my two accidents while slowing down for traffic or a turn, that phantom braking happens almost every day now (it happened about 7 times in 4 minutes while I was on the highway, that's not exageration) Curves on the highway with a car diagonal to you in the center lane w... Read more

Crash

Incident date: Jun 1, 2022

Everyday I drive the vehicle There are 2 error messages 1. Front Camera fault, service required 2. Pre-collision Assist not available I have 32 Pre-collision warning messages in the last month, one for every day I drive. I had to drive 4 hours with no cruise control causing my leg to cramp at... Read more

Incident date: Jan 23, 2026

They said the vehicle transmission mount is leaking and need to be replaced as it is causing a vibration. The vehicle is only 53,000 Miles. The vehicle went there for a recall on the engine and i guess if this is not a result of the defect on the engine. I called to get more info and the technician ... Read more

Incident date: Aug 5, 2025

THERE IS A WHINING NOISE WHEN I AM DRIVING DOWN THE ROAD FOR ANYWHERE BETWEEN 3-6 MINUTES USUALLY THEN IT STOPS. THEN MAINLY WHEN I START AFTER A STOP IT START UP AGAIN. ONCE IN A WHILE IT WILL JUST START WHINING AT ANY SPPED. I TOOK IT IN TO GET SERVICED AS MY SRV4WHDRV LIGHT CAME ON. DEALERSHIP WH... Read more

Incident date: Oct 27, 2024

The contact owns a 2014 Ford F-150. The contact stated that while shifting into drive(D) and depressing the brake pedal, the brake pedal remained on the floorboard and the vehicle unintendedly moved forward. The vehicle was restarted, and the brake pedal was continuously pumped until it regained nor... Read more

Incident date: Oct 14, 2025

This 2020 Honda Fit has experienced a "multipurpose camera unit/millimeter wave radar internal electronic failure" that will cost $2,000 to repair. Neither Honda nor my auto dealership will help me and insist it isn't under any kind of warranty or covered by a recall.

Incident date: May 1, 2025

The contact owns a 2012 Kia Soul. The contact stated that the vehicle was repaired under NHTSA ID Number: 10247553 (Steering, Structure, Electrical System), and the vehicle intermittently failed to start. While driving at various speeds and while the vehicle was idling, the vehicle jerked and shut o... Read more

Incident date: Jun 17, 2025

My windshield (which has had multiple class action lawsuits) cracked spontaneously sitting in my driveway. I contacted Subaru of America and they denied any responsibility and claimed there is no assistance they can provide. This crack has gone from about half of my windshield to nearly the entire w... Read more

Incident date: Dec 14, 2023

Cam Phasers were recalled on some 2019 Ford F150 3.5 Ecoboost motor. Ours is having the same issues as others that were recalled but we were never notified of the recall and it doesn't show up for our VIN. Why would it not be on all 2019 Ford F150 3.5 EcoBoost motor?

Incident date: Jan 28, 2025

The contact owns a 2022 Cadillac Escalade. The contact stated that upon starting the vehicle, there was an abnormal ticking sound coming from the engine, with the oil warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that ... Read more

Incident date: Feb 10, 2025

After hard acceleration then releasing the accelerator pedal, the vehicle does not slow as expected and, at times, will actually continue to accelerate. The vehicle will slow as expected when the brake is applied, but will again gradually accelerate when the brake is released. If slowed to a stop,... Read more

Incident date: Feb 10, 2025

Vehicle makes clicking noise went to dealer many times no answer till they decide to change front right axe noise went down 70% but the noise is coming back up 2 weeks after repair. Is a new car. My spouse bought another same brand and model is is starting to do the same. Noise is louder and louder.... Read more

Incident date: Nov 1, 2023

n/a

Incident date: Feb 5, 2025

The Power Distribution Module failed in my 2018 Nissan Leaf at 77k miles. It left me stranded with no way of getting home. The Power Distribution Module is supposed to last 10 years 100k miles but Nissan warranty only has is warranted to 60k miles. The dealership said the PDM only lasts around 70k m... Read more

Incident date: Jan 22, 2025

[XXX] at [XXX] (Palisade was in SMART mode). I made a U-Turn and coming out of the turn I stepped in the gas and nothing happened; however, the engine was racing and held steady at 3,000 RPMs. The vehicle did NOT respond after multiple attempts at stepping on the gas pedal or simply stepping off... Read more

Incident date: Jan 9, 2025

Getting a message DRIVER SYSTEM MALFUNCTION PLEASE CONTACT SERVICE, I went to a specialized European mechanic and he informed me that the OEM TURBOCHARGER BOOSTER is the problem. He stated that this is a very common problem in the AUDI. He is surprised that there is no recall because it is happen... Read more

Incident date: Jan 8, 2025

Engine Control module-PO442 leak detected and PO496 Evaporated Emission System Flow during non-purge. Also, Inflatable Restraint Sensing and Diagnostic Module -1.B1425-03 Control module power circuit. When we fill the gas tank it takes multiple times to start And Stalls While Driving, almost causi... Read more

Incident date: Dec 13, 2024

This report addresses concerns regarding recent safety updates in the Tesla Model Y, specifically focusing on the "Rear Cross Traffic Alert" and the blind spot warning system. These updates are intended to enhance driver awareness and prevent collisions. However, there are significant shortcomings i... Read more

Incident date: Nov 22, 2024

brakes locking up when backing out of parking spot numerus times, took 20 minutes to back out my 10-foot driveway backup camera saw something that wasnt there brakes keep locking up HARD every foot or so seat kept vibrating front camera was very erratic before this warning of thing that were not t... Read more

Incident date: Nov 22, 2024

Ongoing transmission issue that ford has not recalled from the release of the 10 speed transmission until 2022 when they replaced the CSF drum

Incident date: Nov 21, 2024

See attached document for complaint.

Incident date: Nov 14, 2024

Since I purchased the vehicle I have found numerous it’s that are claimed as recommended fixes as the dealer has told me. And now that I keep seeing the rear camera show up for recalls is what made me mad enough to write this. My vehicle has the rear camera that will go off and either not show an... Read more

Incident date: Nov 14, 2024

Twice so far my car just turned itself off while stopped in traffic at a stoplight. It would not turn on immediately. Traffic built behind me, steering was locked, brakes not working. After sitting a minute or so it would start again and then the steering would then work, gas accelerator, brakes wou... Read more

Incident date: Jun 8, 2020

My lights on dash come on stablizer,abs, anti slip and 4 wheel drive and it wants to jerk to left like brake activating had it looked at poages Hannibal mo fixed wheel speed sensor didn't help so now said nothing they can do theres no solution. I can't drive my truck to scared of it . Need to get s... Read more

Incident date: Oct 22, 2024

The contact owns a 2018 Honda Fit. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer, the second dealer Honda San Carlos Parts (650-830-5800), and the third dealer Victory H... Read more

Incident date: Jul 3, 2024

At highway speeds, the power brakes failed. In order to slow the car down, the brakes pedal had to be modulated with extreme force, upwards of 100 pounds of pressure on the brake pedal. As this happened, the car raised 4 Active Alerts - Powertrain Malfunction / Reduced Power - Antilock Brake Faul... Read more

Incident date: Aug 2, 2024

Incident date: Sep 12, 2024

The catalytic converter is damaged. The check engine light will come on but will reset when checked with a code reader. At the time of the initial incident, all but .5 quart of oil had been consumed by the engine and would not hold speed above 30mph. I did have a non Kia mechanic look at the car and... Read more

Incident date: Sep 16, 2024

The engine malfunctioned and faulty rear seat belt, it is not available for inspection because it started a fire that destroyed by car. The remains of the car is at a savage yard. We were put at risk because we were driving/riding in the car at the time it starting burning. We were able to pull th... Read more

Fire

Incident date: Sep 9, 2024

The vehicle itself shakes when accelerating and will start to fail once 60mph is hit. It will also cut out when left turns are made...I have met 4 people with the exact same issues who received recalls but I am not sure why my car is not included. I was almost rear ended on the highway by a semi wit... Read more

Incident date: Aug 26, 2024

Was just driving when I noticed my car was sounding louder than usual. Then when I stared it after running some errands it sounds like a bad engine nock. So I took it in for an oil change and they told me it was a cracked exhaust manifold. Also told me it fine to drive and shouldn’t cause further ... Read more

Incident date: Jul 18, 2024

The car would not turn off. It said that there was some sort of electronic key issue and after stopping the car and putting it in park the engine would not shut off. Hitting the stop button did nothing. With no option to basically render the car into a safe position I drove the car to the dealer.... Read more

Incident date: Jul 18, 2024

During commute dash lit-up with "central indicator light", "Vehicle starting system; malfunction! Please contact Service" warning notice, "Audi pre sense" yellow-lit dash warning light, yellow-lit battery warning light that alternated to red-lit battery warning light. AC automatically shut off, rad... Read more

Incident date: Nov 1, 2023

The contact owns a 2015 Ford Explorer. The contact stated that while his wife was driving at approximately 35 MPH, the A-pillar trim detached from the vehicle. The owner placed tape on the vehicle to secure the trim. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) h... Read more

Incident date: Feb 27, 2024

The components that failed or malfunctioned include the braking system, steering system, and the airbag deployment mechanism. These critical systems experienced sudden and unexpected failures. Yes, the vehicle and its components are available for inspection upon request. -The sudden brake failure a... Read more

Crash

Incident date: Jun 23, 2024

2 issues: 1: Brakes did not stop car nor did the abs braking system kick in causing the car to not stop on full demand! 2 cars slammed on their brakes at a yellow light instead of going thru causing a small number kiss Was going 35mph and when braking, car didn’t fully stop and out brakes tho to ... Read more

Crash

Incident date: Feb 9, 2024

The contact owns a 2014 Kia Sorento. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the fa... Read more

Incident date: Feb 9, 2024

At 7:30 am on 21May2024 I came out to find the car was dead, no electrical power at all, it would not start. I called Subaru customer service and arranged to have the battery jumped. When the tow driver tried to start the car, my car drained his battery in about 30 seconds. Because of the way my ... Read more

Incident date: May 4, 2024

Not starting,Brake peddle hard to press down ,would not start vehicle, Afraid this will affect stopping when driving.

Incident date: Apr 17, 2024

The contact owns a 2017 Jeep Compass. The contact stated that when the vehicle was started, the ABS, traction control, and other unknown warning lights illuminated. On another occasion, while driving at approximately 15 MPH, the tires locked up and unlocked. The vehicle was taken to a dealer where i... Read more

Incident date: Feb 2, 2024

The contact owns a 2011 Ford Edge. The contact stated while driving approximately 40 MPH and depressing the brake pedal, the brake pedal went down to the floorboard and the vehicle failed to respond. There was no warning light illuminated. The contact pumped the brake pedal until the vehicle respond... Read more

Incident date: Feb 2, 2024

In 2023 i replaced the electric power steering box after it seized up while I was driving. I have seen several recalls on this issue for every other year but 2019. The exact same issue exists in my truck. I spent $3500 to replace what should be a recall based on every other recall for this electr... Read more

Incident date: Feb 2, 2024

I purchased a new 2023 telluride-SX in April 2023. For the first time since owning the vehicle, I used the Snow Mode during the snowstorm on 14 March 2024. I then used it again on 15 March 2024. I experienced a serious problem on both days. When I stopped at redlights, I tried to accelerate as I mad... Read more

Incident date: Nov 27, 2023

My car displayed "reduced engine power" and slowed down on the highway while I was doing 65mph. My car would not accelerate past 20mph. There were no issues with my vehicle, and this happened out of nowhere. It caused a lot of other drivers to have to swerve around me, and drastically reduce their s... Read more

Incident date: Oct 21, 2023

The contact owns a 2019 Honda CR-V. The contact stated while driving 30 MPH, the messages "Emission System Problem", "Brake System Problem”, "Tire Pressure Monitoring Problem", "Brake Hose System Problem" and "Power Steering EPS Fault" were displayed. The contact stated that the vehicle had not ex... Read more

Incident date: Dec 8, 2023

Stopped car in a parking spot for a few minutes. Reversed and proceeded to put the car into drive. Immediately upon switching to Drive, the vehicle produced a loud pop from the rear and announced the check electrical system error. Recall Service 907G was performed on the vehicle in question 2 mon... Read more

Incident date: Dec 20, 2023

3 incidents of “death wobble,” first time between 4-5,000 miles and again in October and November of 2023. I’m waiting for another damper as the one they received is leaking. Also, discovered leaking shock absorber. Dangerous and terrifying as you fell like you’ll lose control of your vehicl... Read more

Incident date: Nov 30, 2022

2013 Ford Explorer: Power Steering service now red light came on as problem occured it did ding, but not in time for reaction. While driving the wheel will lock no matter how fast or slow you are going. Put myself, my children and husband in danger, as well as others. This has occurred now 4 times ... Read more

Showing 50 of 330 complaints.

NHTSA Safety Ratings, 2013 TOYOTA RAV4

2013 Toyota Rav4 SUV AWD Later Release

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	3 / 5 ★★★☆☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.9%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2013 TOYOTA RAV4

494 manufacturer communications from 229 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	59
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	52
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	37
110000 ELECTRICAL SYSTEM	33
118000 ELECTRICAL SYSTEM:SOFTWARE	32
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	30
353000 EQUIPMENT:ELECTRICAL	28
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER	21

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re

180000 VEHICLE SPEED CONTROL

140000 AIR BAGS

350000 EQUIPMENT

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v

160000 STRUCTURE

140000 AIR BAGS

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur

160000 STRUCTURE

TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and

160000 STRUCTURE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

160000 STRUCTURE

350000 EQUIPMENT

CSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

110000 ELECTRICAL SYSTEM

DL: During a recent investigation of reported battery fires in 2013-2018 RAV4 vehicles with gasoline engines (excluding hybrid models), Toyota discovered that many non-Toyota retailers and others who sell or install replacement batteries we

220000 SEATS

114000 ELECTRICAL SYSTEM:WIRING

TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year El

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom

200000 WHEELS

190000 TIRES

110000 ELECTRICAL SYSTEM

TI: TECHNICAL INSTRUCTIONS FOR CONSUMER ADVISORY 21TG01 12-VOLT BATTERY SIZE AND INSTALLATION INSPECTION CERTAIN 2013 ? 2018 RAV4

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DD: 21TG01_Dealer_Daily_Message

110000 ELECTRICAL SYSTEM

CONSUMER ADVISORY 21TG01 12-VOLT BATTERY SIZE/INSTALLATION CONDITION DISCLOSURE FORM

110000 ELECTRICAL SYSTEM

RL: During a recent investigation of reported battery fires in 2013-2018 RAV4 vehicles with gasoline engines (excluding hybrid models), Toyota discovered that many non-Toyota retailers and others who sell or install replacement batteries we

110000 ELECTRICAL SYSTEM

TI: TECHNICAL INSTRUCTIONS FOR CONSUMER ADVISORY 21TG01 12-VOLT BATTERY SIZE AND INSTALLATION INSPECTION CERTAIN 2013 ? 2018 RAV4

160000 STRUCTURE

DL: CUSTOMER SUPPORT PROGRAM ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint

353000 EQUIPMENT:ELECTRICAL

TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio function

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avai

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.

140000 AIR BAGS

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

100000 POWER TRAIN

TSB: Some 2013 ? 2015 model year RAV4 vehicles may exhibit a brief shudder intermittently while driving under light loads between approximately 25 and 50 mph. The torque converter and Engine Control Module/ECM (SAE term: Powertrain Control

140000 AIR BAGS

DP: In these vehicles, Toyota has received some reports where vehicles may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approxi

150000 SEAT BELTS

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0044-16.

220000 SEATS

TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water an

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

DD: On 2/25/2021, NHTSA opened an investigation into certain RAV4 vehicles related to the 12V battery.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

DD: On 2/25/2021, NHTSA opened an investigation into certain RAV4 vehicles related to the 12V battery.

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

TT: HVAC drain tube is found to be blocked/clogged.

010000 STEERING

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

ZKG WEBSITE PROPER PHOTOGRAPH SUBMISSION

356000 EQUIPMENT ADAPTIVE/MOBILITY

ZKG WEBSITE PROPER PHOTOGRAPH SUBMISSION

162000 STRUCTURE:BODY

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

TT: HVAC drain tube is found to be blocked/clogged.

200000 WHEELS

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST005-01, SU001-08, and T-SB-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure

020000 SUSPENSION

TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see T-SB-0063-20.

160000 STRUCTURE

350000 EQUIPMENT

162000 STRUCTURE:BODY

350000 EQUIPMENT

TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates

350000 EQUIPMENT

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The a

350000 EQUIPMENT

OBSOLETE NOTICE February 12, 2020: This bulletin is now obsolete. Please see T-SB-0010-20.

350000 EQUIPMENT

TSB: Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bull

350000 EQUIPMENT

TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should b

356000 EQUIPMENT ADAPTIVE/MOBILITY

Technical Instructions: December 12, 2019. This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TSB: OBSOLETE NOTICE December 18, 2019: This bulletin is no longer applicable and is now obsolete.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TSB: OBSOLETE NOTICE December 18, 2019: This bulletin is no longer applicable and is now obsolete.

350000 EQUIPMENT

Dealer Package: December 12, 2019 This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that the pain

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

Technical Instructions: Customer Support Program ZKG ? Technical Instructions. December 12, 2019. This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is

356000 EQUIPMENT ADAPTIVE/MOBILITY

160000 STRUCTURE

Dealer Daily Message: ***Phase 2 ? Customer Renotification and Repair Phase*** Repair is Now Available Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Fact

160000 STRUCTURE

TSB: Some 2008 ? 2019 model year Toyota vehicles painted with either 070 Blizzard Pearl or 040 Super White may exhibit peeling paint on one or more metal body panels. The paint may peel between the primer and E-coat layer, exposing the gray

160000 STRUCTURE

Region Email: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied duri

160000 STRUCTURE

Region Letter: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied dur

160000 STRUCTURE

Dealer Email: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied duri

160000 STRUCTURE

Dealer Package: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied du

160000 STRUCTURE

Repair Process: Customer Support Program ZKG ? Paint Repair Process.

160000 STRUCTURE

Technical Instructions: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Phase 2 ? Customer Renotification and Repair Phase Repair is Now Available Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super Whit

010000 STEERING

TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a

030000 BRAKES (PWS)

TSB: REVISION NOTICE September 26, 2019 Rev1: ? The Warranty Information, Parts Information, and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2009 ? 2018 model year RA

162000 STRUCTURE:BODY

Dealer Package: Phase 1 - Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports ind

162000 STRUCTURE:BODY

Dealer Email: Phase 1 - Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indic

162000 STRUCTURE:BODY

Region Email: Phase 1 - Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indic

162000 STRUCTURE:BODY

Region Letter: Phase 1 ? Customer Notification Phase Repair Not Yet Available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports ind

356000 EQUIPMENT ADAPTIVE/MOBILITY

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and

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NHTSA Safety Investigations, TOYOTA RAV4

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2013

Battery Hold Down Bracket Thermal Events

The Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE) to understand the contributing factors and frequency of vehicle fires originating from the battery region of the engine compartment in Model Year (MY) 2013-2018 Toyota RAV4 vehicles on 25 February 2021. At the time of ope... ning, ODI attributed eleven allegations and additional EWR events to this PE. PE21005 focused on replacement batteries installed in the subject vehicles. No reported fire event identified in PE21005 involved the originally supplied 12V battery. The reported fires took place in vehicles known to contain aftermarket batteries or whose age exceeded the expected life of the original equipment battery. ODI identified battery dimensioning as it relates to the battery retention system (hold down bracket, radiator support bolt, J-hook, and battery tray) as the main factor set in the contact between the battery hold down bracket contacting the positive terminal of the 12V battery. The subject vehicles carried over the same battery tray and retention system from the prior generation (MY2006 – MY2012) of RAV4 vehicles. However, the subject vehicles were equipped with a dimensionally smaller battery (Group 35) than the prior generation (Group 24F). The smaller- length measurement in the Group 35 battery size in a battery tray originally designed to fit a Group 24F battery contributed to increased potential for battery movement which was exacerbated by the diversity in aftermarket battery configuration and irregularities intrinsic to battery replacement procedures. Battery movement coupled with the proximity of the B+ terminal on the battery and the grounded electrically conductive hold down bracket set the stage for a short to ground leading to an engine stall (if in operation) followed by a vehicle fire. This investigation was not able to classify the installation status, battery size, or cause of every allegation due to the fire event causing damage to the area, inaccessible vehicle, modification to the battery retention system after the event, and/or inconclusive photographic evidence. Toyota's investigation of the issue identified aftermarket battery catalogs that listed an improper battery replacement size (Group 26R) that would nevertheless fit into the subject vehicles whose battery retention system is incapable of reliably restraining a Group 26R battery. On 18 November 2021, Toyota initiated a consumer advisory campaign (21TG01) to the subject vehicle owners, notifying them of the correct size battery and offering a free inspection of the battery and retention hardware, a caution label to affix to the hold down bracket, and a discounted replacement 12V battery. This investigation with Toyota established three broad categories to characterize the battery retention system state of a given vehicle: "correct", "minor mis-installation", and "major mis-installation". - The "correct" terminology references the front bolt, bracket, and J-hook installed in a position not in contact with the positive battery terminal and the front bolt torqued to 17 Nm and the J-hook engaged with the tray hole and torqued to 4.9 Nm. - A "minor mis-installation" would describe the three retention components installed in the prescribed location, however not to the correct torque values. - The "major mis-installation" condition would constitute a retention component missing or disconnected from the system. Toyota's own testing used five exemplar batteries installed on a subject vehicle in each battery categorization resulted in: - Contact between the B+ terminal and hold down bracket in "major mis-installations" - Movement of the battery in "minor mis-installations" - No observable motion in "correct" installations. ODI conducted its own evaluation of the Toyota- specified replacement battery and 5 aftermarket Group 35 batteries. The six batteries tested conformed to the Group 35 Battery Council International (BCI) standard on overall dimensional tolerance and terminal location. That standard does not define the edge shape or material of battery casing. Physical interaction between the hold down bracket and the battery case and the friction between the casing material and the battery tray resulted in a large variability in movement forces required to incite movement when the battery was installed in the "correct" condition. Resulting in movement at an induced lateral load between 0.6 G and 1.91 G equivalent force across each battery. This force is higher than a typical vehicle could exert in a steady state turn and would only experience loads through brief shock or impulses. Multiple shock or impulse loads across time would contribute to a delay between the replacement battery installation and the fire event. Likelihood of a fire event increases as the installation method degraded from the "correct", to "minor mis-installation", and then to "major mis-installation". Protruding vent caps atop some of the batteries tested aided in restricting battery movement relative to the hold down. An absence of vent caps permitted additional movement. Following several discussions and vehicle inspections with ODI during this investigation, on 01 November 2023, Toyota filed a safety recall (NHTSA 23V-734) of 1,853,568 MY 2013 through MY 2018 Toyota RAV4 vehicles to reduce the risk of a vehicle fire with redesigned battery retention components. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

PE, Closed , Model Year: 2006

Rear Suspension Arm Assembly Failure

In a letter dated August 1, 2012 Toyota Motor Engineering & Manufacturing North America, Inc. (Toyota) submitted a Defect Information Report (NHTSA Recall No. 12V-373) to the NHTSA identifying a safety defect regarding possible separation of the Rear Suspension Arm No. 1 Assembly (arm) at the thread... ed portion (shaft and turn buckle) of the component in MY 2006 through MY 2011 Toyota RAV4 vehicles built from October 2005 through September 2010 and in MY 2010 Lexus HS250h vehicles manufactured from July 2009 through August 2010.According to Toyota, if the adjustment nuts for the rear wheel alignment are improperly tightened when alignment is performed in service, backlash may develop at the threaded portion of the arm, followed by rust formation.The threads may then wear causing the arm to separate, which may result in a loss of vehicle control.In analysis of both Vehicle Owner Questionnaire (VOQ) data submitted to the Office of Defects Investigation (ODI) and consumer complaint data submitted to Toyota, ODI identified 131 non-duplicative reports alleging failure of the subject rear suspension arm (Note:some of the complaints and related service records refer to the arm as a rear tie rod).Six of the complainants allege the failure resulted in some loss of vehicle control.For purposes of this analysis, loss of control events involve alleged complete or partial departure from the intended lane of travel.An additional four complaints reported difficulty maintaining control of the vehicle when the arm failed.Recalled vehicles will be inspected for proper torque of the adjustment nuts and replaced as necessary.In addition, Toyota will take several actions to reduce the potential for improper torque in future alignment procedures.This includes:(1) providing proper tightening sequence and torque specification information to two major wheel alignment equipment manufacturers, who would disseminate the information to alignment shops using their equipment; (2) installation of a clip on each arm with an instructional label showing proper tightening sequence and torque specification (the clip must be removed to perform a wheel alignment); (3) installation of additional labels on the front and back vertical surfaces of the Rear Suspension Arm No. 2 assemblies; and (4) providing an instruction booklet to owners to place in the glove box.This investigation is closed.Read more

TOYOTA RAV4 - All Years Overview

Complete safety history for the TOYOTA RAV4 across all model years (1996, 2025).

149 Total Recalls

12,082 Total Complaints

2 Investigations

1,060 Reported Crashes

359 Reported Fires

11 Reported Deaths

TOYOTA RAV4 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025	3	104	View
2024	3	251	View
2023	3	247	View
2022	1	209	View
2021	1	506	View
2020	6	795	View
2019	7	1,172	View
2018	3	439	View
2017	3	408	View
2016	3	291	View
2015	4	399	View
2014	4	275	View
2013 (current)	2	330
2012	5	357	View
2011	11	402	View
2010	14	498	View
2009	15	397	View
2008	14	708	View
2007	14	1,240	View
2006	11	880	View
2005	5	168	View
2004	2	182	View
2003	0	392	View
2002	0	682	View
2001	0	418	View
2000	3	34	View
1999	5	75	View
1998	5	92	View
1997	1	61	View
1996	1	54	View
1995	0	1	View
1994	0	4	View

Other TOYOTA Models

Model	Recalls	Complaints
TUNDRA	787	9,074	View
HIGHLANDER	677	6,756	View
CROWN	548	141	View
TACOMA	406	10,562	View
VENZA	404	969	View
GRAND HIGHLANDER	388	332	View
PRIUS	365	15,456	View
HIGHLANDER HYBRID	355	1,103	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2013 TOYOTA RAV4

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2013 TOYOTA RAV4

Safety Technology

Technical Service Bulletins, 2013 TOYOTA RAV4

Most Affected Components

NHTSA Safety Investigations, TOYOTA RAV4

TOYOTA RAV4 - All Years Overview

TOYOTA RAV4 - Year by Year

Other TOYOTA Models