ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Remedy: Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin on May 14, 2025, and phase 3 in late July 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 23TB13 and 23TA13.
1,853,568 vehicles affected
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Remedy: Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin on May 14, 2025, and phase 3 in late July 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 23TB13 and 23TA13.
1,853,568 vehicles affected
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Remedy: Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin on May 14, 2025, and phase 3 in late July 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 23TB13 and 23TA13.
1,853,568 vehicles affected
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Remedy: Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin on May 14, 2025, and phase 3 in late July 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 23TB13 and 23TA13.
1,853,568 vehicles affected
EQUIPMENT:OTHER:LABELS
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Remedy: SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
1,325 vehicles affected
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Remedy: Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.
409 vehicles affected
Yesterday March 25th 2026 I went to work and parked my 2017 Toyota RAV4 and about 30minutes later it was on fire in the parking lot. The fire happened around the battery area
Fire
Yesterday March 25th 2026 I went to work and parked my 2017 Toyota RAV4 and about 30minutes later it was on fire in the parking lot. The fire happened around the battery area
Fire
Yesterday March 25th 2026 I went to work and parked my 2017 Toyota RAV4 and about 30minutes later it was on fire in the parking lot. The fire happened around the battery area
Fire
PCS brake has enormously engaged twice. 1. small branch fell off tree on a dirt road. brakes engaged and should not have and almost caused vehicle to slide off a 1000 foot cliff. 2. auto braked with my dog was in car and broke dogs' leg and cost a 2,000 dollar vet bill. brakes where not needed i could have easily just did a slight steering adjustment to avoid collusion. the braking prevented that and almost was also almost rearended overall, the autobrake can be disabled with a lot of work on various menus. but comes on when the car is restarted. I do this every time i restart the car. I suspect a glitch or a low voltage caused it to come back on. Also trying to always remember to do it is difficult to do. I consider this auto brake to be a huge safety risk and could cause loss of life. I am so scared by this and afraid to dive the car now. may have to take a total loss on the car I just bought. Toyota dealers said they cannot reprogram the car to prevent this serious safety risk
Crash
1 injured
While my child was sitting in his carseat, the foam head support detached from the plastic casing where it is glued together. This is not the result of any action on our part and the seat has not been in car accident. The glue just gave out.
I am the driver's husband and the driver was the only one in the car. I assist her to file this report The accident happened around 6 pm on 12.28.2025 My wife was involved in a single car accident in a parking lot. She made a left turn at the intersection of 192nd ave and 3rd st, and then entered into the parking lot from the north entrance. The car hit the curb as she entered the parking lot. Then the car (RAV4) started accelerating by itself, and was out of control. She cannot stop the car. To avoid going straight and hit the shops at the other end of the parking lot, she turned the wheel to one side. She hit a light post and then hit something else. The vehicle flipped over and landed on its roof. The vehicle was totaled. She was trapped inside the car unable to free herself until the ambulance, tow truck and the police arrived. By God's grace, she did not hit any other car or person and she only suffered minor injury. She was taken to the emergency room at Peace Health, examined and released after 3 hours. If you look at the RAV4, you cannot believe that she only suffered minor injury. Praise the Lord. She is still mentally shaken up by this traumatic event. Looking at the pictures of the damage to the vehicle, the car must have been traveling at a very high speed and there is no way that the driver stepped on the gas pedal intentionally. The insurance Company is Liberty Mutual Claim# [XXX] -XX The vehicle is considered total loss by the insurance company. EDR was inspected but data in the EDR was not collected. I suspect this incident was not caused by the driver, The data in the EDR will tell the true story. I asked Liberty Mutual to retrieve the data from the EDR to prove that the gas pedal was not depressed by the driver. If the car accelerated without the driver stepping on the gas pedal, then the vehicle has safety issues. I am waiting for Liberty Mutual to retrieve the data. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
1 injured
My 2017 Toyota RAV4 suddenly caught fire while it was parked in front of my home. The vehicle was turned off and had been parked for several minutes. Without any warning, flames started in the battery area and rapidly spread, resulting in a total loss of the vehicle. The Wylie, Texas Fire Department responded and extinguished the fire. Component or System Involved: Exact cause UNKNOWN. Fire appears to have originated from the engine compartment. The remains of the vehicle are available for inspection upon request by NHTSA, Toyota, or investigators. Safety Risk: This was a severe and unexpected fire with no warning and posed a serious risk to my family, neighbors, and surrounding property. The fire could have spread to my home and other vehicles nearby. It created a dangerous situation for anyone in the area. Reproduction / Confirmation: The problem cannot be reproduced because the vehicle is a total loss. No prior mechanical issues or symptoms suggested this could happen. Inspection Status: The vehicle has been inspected by the Wylie Fire Department, and my insurance company has opened a case and is investigating. Toyota USA has also opened a case (# [INSERT CASE NUMBER]) and is expected to review the incident. No final cause has been determined yet. Warning Lamps or Symptoms: There were no warning lights, messages, unusual smells, smoke, or performance issues before the fire. The vehicle showed no signs of trouble prior to the incident. Additional Details: I later verified that my VIN is included in an open recall related to potential fire risk. I believe this issue may be connected, but the cause is still UNKNOWN pending investigation.
While driving the vehicle on an uphill stretch of highway with cruise control set at approximately 65 mph, the vehicle suddenly slowed down without warning. A distinct clunk was heard at the same moment. The cruise control system attempted to restore speed, and the engine became noticeably louder, but the vehicle struggled to return to the set speed. The driver tapped the brake to disengage cruise control and manually pressed the accelerator to resume normal speed. The trip was completed without additional events. After parking, the check engine light illuminated and the cruise control system became disabled on all subsequent drives. No warning indicators were present at the time of the initial failure, and there were no vehicles ahead that would have triggered the collision-avoidance system. Two days later, the vehicle became an intermittent no-start and eventually failed to start entirely. The vehicle was towed to a dealership for inspection. Technicians confirmed an electrical malfunction and reported that the multiplex ECU was likely experiencing an internal short. A parasitic draw test showed an abnormally high current draw of approximately 113 mA, which disappeared when the dome-light fuse and later the multiplex ECU were disconnected. The failure is intermittent and appears to involve an internal electrical short within the multiplex ECU. The sudden loss of cruise control function, abrupt deceleration, and subsequent intermittent electrical behavior created a safety risk, as the electrical malfunction occurred without warning while the vehicle was in motion. The issue was confirmed by a dealership service department.
While driving the vehicle on an uphill stretch of highway with cruise control set at approximately 65 mph, the vehicle suddenly slowed down without warning. A distinct clunk was heard at the same moment. The cruise control system attempted to restore speed, and the engine became noticeably louder, but the vehicle struggled to return to the set speed. The driver tapped the brake to disengage cruise control and manually pressed the accelerator to resume normal speed. The trip was completed without additional events. After parking, the check engine light illuminated and the cruise control system became disabled on all subsequent drives. No warning indicators were present at the time of the initial failure, and there were no vehicles ahead that would have triggered the collision-avoidance system. Two days later, the vehicle became an intermittent no-start and eventually failed to start entirely. The vehicle was towed to a dealership for inspection. Technicians confirmed an electrical malfunction and reported that the multiplex ECU was likely experiencing an internal short. A parasitic draw test showed an abnormally high current draw of approximately 113 mA, which disappeared when the dome-light fuse and later the multiplex ECU were disconnected. The failure is intermittent and appears to involve an internal electrical short within the multiplex ECU. The sudden loss of cruise control function, abrupt deceleration, and subsequent intermittent electrical behavior created a safety risk, as the electrical malfunction occurred without warning while the vehicle was in motion. The issue was confirmed by a dealership service department.
While driving the vehicle on an uphill stretch of highway with cruise control set at approximately 65 mph, the vehicle suddenly slowed down without warning. A distinct clunk was heard at the same moment. The cruise control system attempted to restore speed, and the engine became noticeably louder, but the vehicle struggled to return to the set speed. The driver tapped the brake to disengage cruise control and manually pressed the accelerator to resume normal speed. The trip was completed without additional events. After parking, the check engine light illuminated and the cruise control system became disabled on all subsequent drives. No warning indicators were present at the time of the initial failure, and there were no vehicles ahead that would have triggered the collision-avoidance system. Two days later, the vehicle became an intermittent no-start and eventually failed to start entirely. The vehicle was towed to a dealership for inspection. Technicians confirmed an electrical malfunction and reported that the multiplex ECU was likely experiencing an internal short. A parasitic draw test showed an abnormally high current draw of approximately 113 mA, which disappeared when the dome-light fuse and later the multiplex ECU were disconnected. The failure is intermittent and appears to involve an internal electrical short within the multiplex ECU. The sudden loss of cruise control function, abrupt deceleration, and subsequent intermittent electrical behavior created a safety risk, as the electrical malfunction occurred without warning while the vehicle was in motion. The issue was confirmed by a dealership service department.
My 2017 Toyota RAV4 XLE is experiencing unsafe behavior with the Adaptive Cruise Control (ACC). When driving around modest or slight turns, the ACC frequently loses tracking of the vehicle ahead and suddenly accelerates, then harshly brakes once it reacquires the vehicle. This creates a jerking motion and significantly reduces my confidence in the system. On one occasion while traveling approximately 45 miles per hour on a slight curve, the ACC began rapidly accelerating toward the vehicle in front of me as if no vehicle was there, forcing me to perform an emergency manual takeover and disengage the ACC to avoid a potential rear end collision. This issue is repeatable and appears to be related to how the ACC detects vehicles ahead while cornering. I am requesting that this behavior be investigated as a potential safety defect.
The rear lift hatch on my 2017 Toyota RAV4 is not working properly. It can be raised without a problem most of the time but not lowered without a lot of effort and time. It might go down several inches and stop before going back up again causing me to have to start the process all over again. It definitely could present a danger if someone tried to force it up or down or if they got a body part under it while it was doing its weird motions. Plus it would not be safe to drive it unless it lowered all the way and latched. I did take it in to my Toyota mechanic who acknowledged the problem and said the only remedy was to replace parts at a cost of somewhere between $1200 and $1300. Since the issue with my rear lift hatch started a year ago, I have read numerous complaints from other persons who are having the same issue. My mechanic confirms that he has had a number of vehicles brought to him with the same or similar issue. I strongly feel that there should be a recall. I have been a loyal Toyota owner for many years and over the years have steered numerous persons toward purchasing a Toyota. My Rav4 is available for inspection if that is necessary.
My lift gate hinges on my trunk have both bent, making my trunk unable to open. This is a known issue that they have a lawsuit against them for. This is available for inspection upon request. This vehicle has been inspected and diagnosed at a certified toyota dealership. No warning signs.
The brake system on my 2017 Toyota RAV4 LE has repeatedly failed to provide normal stopping power, even after the replacement of pads and rotors in July 2025. This poses a serious safety hazard and may indicate a defect in the braking system.
While driving on or around 6/5/25, an active recall on my vehicle caused damage to my battery connections causing my vehicle to completely shut off while driving on an highway exit ramp. I almost lost complete control of the vehicle. Thankfully, the vehicle turned back on and I was able to get the vehicle to safety. I had to get the car towed and repaired. The repair was directly related to the damage from an active recall issue being open without remedy for over 3 years on my vehicle. When I asked Toyota for reimbursement of under $200 they refused. This is a safety issue beyond the recall and I am concerned this is going to happen to someone else and there are going to be deaths. Toyota needs to stand by their recall too and may the financial aspect correct with me. Other members of the public need to be aware of the issues beyond their recall that can affect their cars and that Toyota is requiring them to be responsible for the damage that was caused while waiting on a remedy to the recall.
While driving on or around 6/5/25, an active recall on my vehicle caused damage to my battery connections causing my vehicle to completely shut off while driving on an highway exit ramp. I almost lost complete control of the vehicle. Thankfully, the vehicle turned back on and I was able to get the vehicle to safety. I had to get the car towed and repaired. The repair was directly related to the damage from an active recall issue being open without remedy for over 3 years on my vehicle. When I asked Toyota for reimbursement of under $200 they refused. This is a safety issue beyond the recall and I am concerned this is going to happen to someone else and there are going to be deaths. Toyota needs to stand by their recall too and may the financial aspect correct with me. Other members of the public need to be aware of the issues beyond their recall that can affect their cars and that Toyota is requiring them to be responsible for the damage that was caused while waiting on a remedy to the recall.
While driving on or around 6/5/25, an active recall on my vehicle caused damage to my battery connections causing my vehicle to completely shut off while driving on an highway exit ramp. I almost lost complete control of the vehicle. Thankfully, the vehicle turned back on and I was able to get the vehicle to safety. I had to get the car towed and repaired. The repair was directly related to the damage from an active recall issue being open without remedy for over 3 years on my vehicle. When I asked Toyota for reimbursement of under $200 they refused. This is a safety issue beyond the recall and I am concerned this is going to happen to someone else and there are going to be deaths. Toyota needs to stand by their recall too and may the financial aspect correct with me. Other members of the public need to be aware of the issues beyond their recall that can affect their cars and that Toyota is requiring them to be responsible for the damage that was caused while waiting on a remedy to the recall.
Odometer Fraud. The contact purchased a 2017 Toyota RAV4. The contact stated that it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 85,887, and at the time of registration, it was discovered that the mileage was 237,660.
The contact owns a 2017 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, upon taking the vehicle to the dealer for the recall repair, the dealer refused to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the battery power was drained, and the check engine warning light illuminated. The vehicle was jump-started. The vehicle was taken to AutoZone, and the battery was replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and instructed the contact to take the vehicle to another dealer. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM). The contact stated that while the vehicle was parked, the vehicle failed to start. The contact removed and replaced the battery terminal and the vehicle started. The contact took the vehicle to the local dealer for the recall repair. The local dealer refused to repair the vehicle; however, the contact was informed that there was a bulge on the side of the battery. The contact was informed to take the vehicle back to the dealer where the vehicle was purchased for assistance. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000.
The contact owned a 2017 Toyota RAV4. The contact stated that while the contact's granddaughter was driving, smoke was coming from under the hood. The contact's daughter drove the vehicle to a nearby fire station. The contact stated the entire front of the vehicle was on fire, and the fire was extinguished. The vehicle was towed to the local tow yard. The vehicle was condemned as a total loss. The contact stated that all service appointments were provided by the dealer. In addition, the previous service appointment was performed by the dealer in June 2024. The contact's granddaughter sustained anxiety issues due to the failure. The contact stated that it was a very frightening situation for the granddaughter. The contact received notification of NHTSA Campaign Number: 23V734000(Electrical system); however, the contact stated the recall notification was received the day after the failure occurred. The manufacturer was not made aware of the failure. The failure mileage was 102,500.
Fire
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Seat belt lap buckle won't lock into the housing unit. Obviously a safety issue. Toyota told me I'm responsible to pay for the repairs . I believe Toyota has a potential recall issues here. How many people have to die before anything is done. 2017 Rav 4. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The EPS system light came up creating a very dangerous driving situation, unable to turn the wheel. Car was taken to the dealer. Replaced computer assy.. Replaced negative terminal voltage sensor. Dealer stated that problem was taken care off. Problem persisted, brought car back three times. Keeps doing the same thing , warning light coming on , wheel no moving. First time it happened was on November 2024. At this time and date ( 5/6/2025) the car is located at the Toyota dealer in Hollywood Florida, being evaluated again.
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle failed to start. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Hi, Im reporting a serious safety issue with my 2017 Toyota rav4 The emergencybrake failed to engage, which caused the car to roll down the hill , I took the car to Toyota dealership while it was under the warranty and back down they told me it was nothing wrong with it. It just needed to be adjusted but it never worked the way it should have I do have a family and friends. They do have the same car and all have Same issues with E brake not not engaging l like this to be documented,
The vehicle as an active recall that can cause fire. I haven’t received any mail yet, I need to fix it so I can start driving it again.
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Toyota Rav4. The contact stated that while driving 20-25 MPH, the vehicle shuddered while the transmission was shifting into the next gear. There was no warning light illuminated. The contact stated that upon scanning the vehicle with an OBD II code reader, the contact retrieved diagnostic trouble codes indicating a starter failure. However, upon investigating the failure online, the contact related the failure to Toyota Warranty Bulletin Number: POL17-06. The contact stated that a preventative service was previously performed on the vehicle, however, the failure occurred. The dealer was contacted and informed the contact that the vehicle was not covered under the warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.
The contact owns a 2017 Toyota Rav4. The contact stated that while driving 20-25 MPH, the vehicle shuddered while the transmission was shifting into the next gear. There was no warning light illuminated. The contact stated that upon scanning the vehicle with an OBD II code reader, the contact retrieved diagnostic trouble codes indicating a starter failure. However, upon investigating the failure online, the contact related the failure to Toyota Warranty Bulletin Number: POL17-06. The contact stated that a preventative service was previously performed on the vehicle, however, the failure occurred. The dealer was contacted and informed the contact that the vehicle was not covered under the warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.
I have put 45,000 miles on the vehicle and have had complete brakes and rotors replaced 3 times. The caliper hangs up every time. As it gets closer to replacement time, I have experienced times when I did not think my car was going to stop. Brakes are spongy and I feel like pushing the pedal down is not enough to stop the car. I have experienced this three times, and thankfully it has stopped in time to avoid collision.
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Toyota has had this open recall for well over a year and has not implemented a fix which is far outside the NHTSA guidelines for a quick remedy. Please use your authority to motivate Toyota to do the correct thing.
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure, causing the vehicle to stall while driving, and the back over prevention camera and collision warning features were inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 100,000. VIN tool confirms parts not available.
The contact owns a 2017 Toyota Rav4. The contact stated that the vehicle had been parked. The contact stated that upon returning from an errand, the contact noticed that flames and black smoke were coming out from underneath the front end of the vehicle. The contact called the fire department who arrived at the scene and extinguished the flames. A police report was filed. There was no injury sustained. There was no property damage. The contact stated that the vehicle was towed to an impound lot. The contact stated that the insurance company had referred him to the NHTSA Safety Hotline to report the incident because the VIN was included in NHTSA Campaign Number: 23V734000(Electrical System), which involved a fire safety risk. The vehicle had not been declared a total loss by the insurance company. The vehicle was not diagnosed or repaired. No further information was available. The manufacturer was not informed of the failure. The failure mileage was approximately 114,000.
Fire
All wheel drive disengages while driving. It has disengaged several times while driving up a steep hill in the rain resulting in loss of control of vehicle. First time car skidded into a ditch. Warning on dash said return vehicle to dealer. Vehicle has been returned 3 times. They blame the problem on a defect in the emission control system which turns off the AWD system when a leak in the vapor control system is detected. Dealer first replaced the fuel filler cap. That worked for a couple of weeks, then something under the hood which worked a few days. Now the car is scheduled for a gasket on the fuel tank to be replaced for $1,500! I am all for controlling emissions to the environment, but it should not be at the cost of safety. A fix is needed to separate the AWD from the emission control system. SAFETY FIRST!
All wheel drive disengages while driving. It has disengaged several times while driving up a steep hill in the rain resulting in loss of control of vehicle. First time car skidded into a ditch. Warning on dash said return vehicle to dealer. Vehicle has been returned 3 times. They blame the problem on a defect in the emission control system which turns off the AWD system when a leak in the vapor control system is detected. Dealer first replaced the fuel filler cap. That worked for a couple of weeks, then something under the hood which worked a few days. Now the car is scheduled for a gasket on the fuel tank to be replaced for $1,500! I am all for controlling emissions to the environment, but it should not be at the cost of safety. A fix is needed to separate the AWD from the emission control system. SAFETY FIRST!
All wheel drive disengages while driving. It has disengaged several times while driving up a steep hill in the rain resulting in loss of control of vehicle. First time car skidded into a ditch. Warning on dash said return vehicle to dealer. Vehicle has been returned 3 times. They blame the problem on a defect in the emission control system which turns off the AWD system when a leak in the vapor control system is detected. Dealer first replaced the fuel filler cap. That worked for a couple of weeks, then something under the hood which worked a few days. Now the car is scheduled for a gasket on the fuel tank to be replaced for $1,500! I am all for controlling emissions to the environment, but it should not be at the cost of safety. A fix is needed to separate the AWD from the emission control system. SAFETY FIRST!
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Illegal odometer rollback performed at Fred Haas Toyota in Houston, TX. It was at around 86k miles when it left DonMcGill Toyota, then Fred Haas reported around 46k miles. I bought the vehicle in Michigan. It now currently has 120k miles. I am worried it may actually have 160k. I bought the vehicle for around 20k with all the taxes and fees.
11/1/23 recall for battery safety. Hold down clamp issue. I received an interim recall notification in 2023. I have called Toyota twice and they still don’t have a remedy. It’s been over a year and this is a safety/fire hazard. It’s unacceptable they have not arranged for a remedy over a year later.
See attached document for complaint
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 30 MPH he observed that smoke was emitting from under the hood. The contact stopped the vehicle and when he opened the hood he observed that the battery had fallen off of the battery platter and that the battery clamp was loose. The contact stated that he extinguished the flames with a towel that was in his vehicle. The contact was able to restart the vehicle and drove to his residence. The contact replaced the battery, however he used the OEM battery clamp. The failure mileage was approximately 78,000. VIN tool confirms parts not available.
Fire
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. Several local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.