2014 TOYOTA RAV4

4 recalls, 275 complaints - 467 TSBs - 4/5 safety rating

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.

Consequence

A battery short circuit increases the risk of a fire.

Remedy

Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin on May 14, 2025, and phase 3 in ... Read more

1,853,568 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

STEERING:ELECTRIC POWER ASSIST SYSTEM

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2015 Camry, Camry Hybrid, Highlander, and Highlander Hybrid, and 2014-2015 Rav4 vehicles. A component of the electric power steering (EPS) electronic control unit (ECU) may have been damaged during the manufacturing p... Read more

Consequence

An unexpected loss of power steering increases the risk of a crash.

Remedy

Toyota will notify owners, and dealers will inspect the serial number of the EPS ECU or steering column assembly. If the number is within the affected range, the EPS ECU will be replaced, free of charge. The recall began on May 7, 2015. Owners may contact Toyota customer service at 1-800-331-433... Read more

110,085 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

EXTERIOR LIGHTING

Defect Description

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2013-2015 Toyota Rav4 vehicles manufactured June 1, 2013, to December 29, 2014, and equipped with an accessory trailer light module. The software within the module may incorrectly detect an electrical short and preventively tu... Read more

Consequence

If the system incorrectly detects an electrical short and turns off the trailer lights while the trailer is being towed at night, there is an increased risk of a crash.

Remedy

SET will notify owners, and dealers will replace the trailer light module with a new unit with corrected software, free of charge. The recall began on March 17, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET-15A.

1,140 vehicles affected

Manufacturer: Southeast Toyota Distributors, LLC

EQUIPMENT

Defect Description

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2014-2015 Toyota 4Runner, Tacoma, FJ Cruiser, Land Cruiser, RAV4, Scion FRS, and XB vehicles. The affected vehicles may have accessories installed by SET, such as running boards or other items, that were incorrectly installed.... Read more

Consequence

Accessories that detach from a vehicle may result in a vehicle crash and/or personal injury.

Remedy

SET will notify owners, and dealers will inspect and tighten the affected bolts, free of charge. The recall began February 23, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET-14B.

3,958 vehicles affected

Manufacturer: Southeast Toyota Distributors, LLC

Complaint Statistics

275 total complaints 36 crashes 33 fires 36 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	51
UNKNOWN OR OTHER	41
ENGINE	33
POWER TRAIN	17
SERVICE BRAKES	17
FUEL/PROPULSION SYSTEM	13
AIR BAGS	13
STEERING	12
STRUCTURE:BODY	12
VEHICLE SPEED CONTROL	8

Incident date: May 5, 2026

We have had a number of issues and several recalls associated with our 2017 Honda Pilot which has less than 78,000 miles on it. The issue I am writing about today involves the recent failure of the high-pressure fuel pump which I believe is related to the prior failure of the low-pressure fuel pump.... Read more

Incident date: May 4, 2019

Ref NHTSA 24v-896, Recall C4B The problem started back in 2021 when the anti-lock brake Hydraulic Control Unit failed. It was replaces and then it failed again in Dec 2024 while on vacation. When returning home in Jan 2025, the truck was brought to the dealer for repair. It was found to have failed ... Read more

Incident date: Jun 11, 2025

This is a supplemental report to my previous filing regarding a 2023 VW ID.4 battery fire. On May 28, 2025, while being operated, the vehicle suffered a catastrophic thermal event. White smoke emanated from the front compartment followed by active flames. The vehicle was a total loss. Critical Safe... Read more

Fire

Incident date: Jun 11, 2025

Fire

Incident date: Jun 11, 2025

Erractic rpms. Shakes/hesitant on take off from stop. Accelerator can be pushed all the way and it goes 5mph. Shifting takes a good minute with shakiness. Can not drive in rush hour traffic almost got accident many times.

Incident date: Feb 17, 2026

The vehicle becomes a hazard due to faulty PCM/ECM software. The sudden loss of power and hesitation creates an unpredictable driving environment, leaving the driver and others vulnerable to T-bone collisions or rear-end accidents. This is a documented software glitch identified in Honda TSB 08-089 ... Read more

Incident date: Feb 17, 2026

The part that malfunctioner is the auto start from stop. I was at the Park and XXX light In [XXX] . My car would not start after I got to the stoplight. The auto start did not work. Important to share, this happens at least two or three times a day in my vehicle. Many times when I come My vehicle w... Read more

Incident date: Feb 17, 2026

I was traveling over HighwayXX headed toward [XXX] , traveling has seen a 50 miles an hour when my 2019 passport Auto braked without me putting my foot on the brake. when this happened, the Car Fish tailed towards the center divide, almost hit the cement divide, and I had to correct my steering four... Read more

Incident date: Mar 3, 2026

the sunshade panotramic panel cover that sperates the two roofs seems to be falling off due to cheap two side tape which caused the whole sunshade assembly and motor to break. I took my car to the dealer yeasterday Anderson Ford based in Lincoln NE, and they cahrged $119 to diagnis and qouted me ove... Read more

Incident date: Apr 1, 2024

I am submitting this complaint because my vehicle’s driver seat has a dangerous and unpredictable defect that creates an immediate safety hazard. While the vehicle is in motion, the driver’s seat will suddenly and randomly move forward without warning, pushing the driver into the steering wheel ... Read more

Incident date: Feb 19, 2026

I am reporting new issues with my 2025 Toyota Camry that started immediately after the dealer completed the rear-camera recall service. 1. Right-Side Wheel Housing / Suspension Problem Since the recall, the right side of the car makes a loud noise whenever I drive over small bumps or uneven roads. ... Read more

Incident date: Jan 31, 2025

1-ABS module, yes ABS breaks do not engage properly Yes, Gettel CDJR Punta Gorda FL Only the Dealer that sold me the truck ABS warning light came on a couple days after purchase, after restarting the truck the warning light went off for a few d... Read more

Incident date: Dec 31, 1969

The engine and cooling system failed. Coolant is leaking into the engine, causing misfires, loss of power, and potentially leading to complete engine failure. The vehicle is currently at Zimbrick Honda in Madison, WI, and the engine is available for inspection upon request. The vehicle suddenly los... Read more

Incident date: Nov 13, 2025

The contact owns a 2015 Nissan Altima. The vehicle was recently purchased, and the contact became aware of NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages). The contact stated that while driving at 35 MPH, the hood unintendedly opened unintentionally and damaged the front windshield, the fr... Read more

Incident date: Jan 1, 2018

Fuel injectors failed after 4 years of having the car. This led to misfiring, shaking of car, and complete shut down of car within 10 seconds of starting the vehicle.

Incident date: Dec 1, 2018

The contact owns a 2019 Cadillac XT4. The contact stated that while the vehicle was parked, the contact exited the vehicle and became aware that the daytime running light was out on the driver’s and passenger’s side. Neither the dealer nor an independent mechanic was contacted. No warning light... Read more

Incident date: Apr 8, 2021

The steering wheel is sticking when returning to center when slightly turning left at high way speeds 65mph. There is a recall for this same issue on newer models.

Incident date: Sep 19, 2025

The contact owns a 1995 N/A GMC Sierra 1500. The contact stated that after parking, turning the vehicle off, and exiting, the vehicle suddenly rolled forward, down a slight incline, and crashed into another parked vehicle. The cause of the failure was not determined. The manufacturer and local deale... Read more

Crash 1 injured

Incident date: Sep 19, 2025

The rear-view camera does not work 80+% of the time. It usually fails to connect at all and I do not have visibility or access to the rearview camera when backing up (in reverse). This has been ongoing for well over a year now and has been progressively getting worse. Before it would just happen onc... Read more

Incident date: Sep 19, 2025

Incident date: Jul 13, 2025

When parking and shutting off vehicle I get a notification on my dash "Shift to Park" along with dinging noise.

Incident date: Aug 29, 2025

Was on my way back from picking up my child father from work. My 2 kids were also in the car [XXX] & [XXX] old. My car started smoking and another motorist pulled down his window to let me know that my car was on fire from underneath. I immediately got all of us out of the car and my child father ... Read more

Fire

Incident date: Jul 23, 2025

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving 50 MPH, the vehicle experienced reduced motive power and failed to accele... Read more

Incident date: Jul 1, 2025

Multiple times today my tailgate dropped randomly without my knowledge. With the tailgate randomly dropping, and no warning lamps, messages, or other symptoms, it puts others at risk due to the potential for the contents of the truck bed to fall out into traffic causing damage or bodily injury to o... Read more

Incident date: Jul 1, 2025

The contact owns a 2024 Chevrolet Equinox EV. The contact stated that the front windshield would display lines across the windshield from left to right. The contact stated that the failure obstructed driving visibility and prevented the safe operation the vehicle. The contact stated that the glare ... Read more

Incident date: Mar 1, 2025

The contact owns a 2020 Subaru Ascent. The contact stated that while driving at an undisclosed speed, there was an abnormal rumbling sound coming from the undercarriage while driving over bumps in the roadway. No warning light was illuminated. The vehicle was taken to an independent mechanic who dia... Read more

Incident date: Apr 14, 2025

The vehicle was overheating and a message came up that power will be reduced. Then it would go away and come up every 3 minutes while driving. I brought it to the service center, we filled it up with coolant and the issue kept coming back this time with a lot of white smoke coming out at vehicle s... Read more

Incident date: Mar 22, 2025

While driving with the adaptive cruise control, the vehicle displayed a hazard warning and beeping to take control of the vehicle. Then multiple other warnings followed including Pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault, and Front... Read more

Incident date: Feb 2, 2025

The rear windshield on my 2023 Honda Civic suddenly shattered so heavily that I could not see through it. Absolutely nothing hit it to cause the shatter. Soon after, the whole windshield broke and glass went all over the backseat of my car. This is a known issue with Honda. Corporate said it should ... Read more

Incident date: Mar 1, 2024

The contact owns a 2015 Nissan Sentra. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the transmission was slipping. The vehicle was taken to an independent mechanic where it was diagn... Read more

Incident date: Oct 4, 2016

We were going thru the park we did not hit anything nor where we going fast we were only going 14/15 mph . I was sitting in the pasenger seat and all of a sudden we heard what sounded like a loud pop and my head was hit by the head rest for no reason . We were not in an accident or anthing to cause ... Read more

1 injured

Incident date: Dec 9, 2024

What component or system failed or malfunctioned, and is it available for inspection upon request: My drivere side door fails to open every time. The cold weather feature in the tesla app claims to pop open the door so you can grab the door to fully open only to get stuck closed. This also happens w... Read more

Incident date: Nov 6, 2024

I heard a sharp click like metal on metal, then I lost all power from the engine. I was on the highway close to rush hour and I was trying to move to the right side of the road and get off on the shoulder, the engine would start long enough to get off the road and then that was it. The engine was de... Read more

Incident date: Oct 7, 2020

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the back-over prevention camera failed to operate as designed and displayed a blank image on the screen. The vehicle was taken to an independent mechanic but was not diagnosed. The vehicle was repaired with the... Read more

Incident date: Oct 21, 2024

Widshield cracked all of a sudden without any reason

Incident date: Jul 23, 2024

The contact owns a 2021 Honda CR-V. The contact stated that while reversing into her driveway at 1 MPH, the vehicle accelerated, the brake pedal was applied but locked up, and the steering wheel locked up. The vehicle crashed through a guardrail and crashed into a tree. There were no warning lights ... Read more

Crash 1 injured

Incident date: Sep 22, 2024

Porsche Cayenne dashboard leather shrunk and staples pulled out. The airbag in the dashboard may not deploy properly in the event when there is an accident. Porsche dealer recommended the dashboard to be replaced. Many vehicles have this issue after warranty is out

Incident date: Feb 15, 2024

The contact owns a 2021 GMC Sierra 1500. The contact stated while driving 45 MPH, there was an abnormal ticking sound coming from the vehicle. The contact stated that several unknown warning lights were illuminated. The vehicle was placed on a trailer and was taken to an independent mechanic who sta... Read more

Incident date: Oct 2, 2024

What component or system failed or malfunctioned, and is it available for inspection upon request? “Front left safety restraint system fault” error code “RCM_a021” How was your safety or the safety of others put at risk? It appears as though the seatbelt or airbag may not function prope... Read more

Incident date: May 1, 2024

Front welded frame mounting point for gas tank "Tee-Strap" rusted through causing front of gas tank to sag from frame and only be supported by remaining rear gas tank strap. The actual T-strap is structurally sound, it is the the frame mount that rusted through that allowed the Tee-Strap to pull th... Read more

Incident date: Aug 18, 2024

Incident on [XXX] 1450 GLA 250 approx 6 months old ? Est car was doing 40 mph impacted back of car my GLA 250 (other car was 1955 chevy - driver stated to police and on report he had a brake failure - no brakes ) as she was at the stop light it pushed her car about 4-5 feet almost hitting car in fr... Read more

Crash 1 injured

Incident date: Aug 18, 2024

Always running low on coolant Must have head gasket issues, dealer been saying no issues but been having to top off coolant

Incident date: Jul 15, 2024

I have a 2018 odyssey and have only had it for about 6 months. One of the biggest issues I’ve noticed is when I go to accelerate, the car does not go right away. I have to push down hard on the pedal and the tires spin, resulting in the van lurching then accelerating quickly. This has caused MANY ... Read more

Incident date: Jul 1, 2024

Starting June 2024 my car started s displaying the check engine light with the message “Propulsion power is reduced” when driving on electric. When the message is displayed it switches to gas even if it has a full charge. Since June 2024 the check engine light is mostly on but sometimes turns of... Read more

Incident date: Jun 27, 2024

Pre-Collision Assistant was faulty and needed to be replaced, apparently there are multiple EVs having the same issue thus causing a safety hazard for vehicles expecting it to work. The warning lamp first came on two years ago for 30 seconds than it disappeared, and again last year however it stayed... Read more

Incident date: Nov 1, 2023

When pressing the brake pedal over uneven pavement (at low speeds of less than 10 mph) the brake pedal shuddered so harshly I thought I wouldn't be able to stop. The first time this occurred, I was driving over a manhole cover and braking as I was behind a school bus slowing to a stop at a stop sign... Read more

Incident date: Jul 15, 2024

The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle struck a bird and the lower front bumper assembly detached. The vehicle was taken to the dealer, who diagnosed a failure with the lower bumper assembly. The vehicle was not re... Read more

Incident date: Jul 15, 2024

Our vehicle electrical components has been acting up since we bought it in 2021 (all lights flashing, stalling and not able to restart the vehicle). In 2023, the vehicle stalled in the middle of a 6 lanes busy highway and would not restart. Following this, recalls were performed (unknown if related ... Read more

Incident date: Jun 14, 2024

When on freeway car suddenly displays an alert saying Stop safely now And will shut off , while driving makes it impossible to properly control the car . It has done this on multiple occasions, On the freeway , on residential streets and also when starting from park and proceeding to drive car... Read more

Incident date: Apr 11, 2024

The contact owns a 2014 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) and the vehicle was taken to the local dealer for recall repair; however, the dealer informed the contact that they could not perform the recall repair unless th... Read more

Showing 50 of 275 complaints.

NHTSA Safety Ratings, 2014 TOYOTA RAV4

2014 Toyota Rav4 SUV AWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	3 / 5 ★★★☆☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.9%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2014 TOYOTA RAV4

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.5L 4-cyl, Automatic (S6) (Front-Wheel Drive)	23.0	30.0	26.0	Regular	$2,400

CO2 Emissions: 338.0 g/mile (Small Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2014 TOYOTA RAV4

467 manufacturer communications from 216 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	66
110000 ELECTRICAL SYSTEM	38
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	34
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	32
353000 EQUIPMENT:ELECTRICAL	31
118000 ELECTRICAL SYSTEM:SOFTWARE	30
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	30
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER	19

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re

180000 VEHICLE SPEED CONTROL

140000 AIR BAGS

350000 EQUIPMENT

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v

160000 STRUCTURE

140000 AIR BAGS

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur

160000 STRUCTURE

TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and

160000 STRUCTURE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

160000 STRUCTURE

350000 EQUIPMENT

CSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

110000 ELECTRICAL SYSTEM

DL: During a recent investigation of reported battery fires in 2013-2018 RAV4 vehicles with gasoline engines (excluding hybrid models), Toyota discovered that many non-Toyota retailers and others who sell or install replacement batteries we

220000 SEATS

114000 ELECTRICAL SYSTEM:WIRING

TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year El

190000 TIRES

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom

200000 WHEELS

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

110000 ELECTRICAL SYSTEM

TI: TECHNICAL INSTRUCTIONS FOR CONSUMER ADVISORY 21TG01 12-VOLT BATTERY SIZE AND INSTALLATION INSPECTION CERTAIN 2013 ? 2018 RAV4

160000 STRUCTURE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DD: 21TG01_Dealer_Daily_Message

110000 ELECTRICAL SYSTEM

RL: During a recent investigation of reported battery fires in 2013-2018 RAV4 vehicles with gasoline engines (excluding hybrid models), Toyota discovered that many non-Toyota retailers and others who sell or install replacement batteries we

110000 ELECTRICAL SYSTEM

TI: TECHNICAL INSTRUCTIONS FOR CONSUMER ADVISORY 21TG01 12-VOLT BATTERY SIZE AND INSTALLATION INSPECTION CERTAIN 2013 ? 2018 RAV4

110000 ELECTRICAL SYSTEM

CONSUMER ADVISORY 21TG01 12-VOLT BATTERY SIZE/INSTALLATION CONDITION DISCLOSURE FORM

160000 STRUCTURE

DL: CUSTOMER SUPPORT PROGRAM ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint

353000 EQUIPMENT:ELECTRICAL

TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio function

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avai

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.

140000 AIR BAGS

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

100000 POWER TRAIN

TSB: Some 2013 ? 2015 model year RAV4 vehicles may exhibit a brief shudder intermittently while driving under light loads between approximately 25 and 50 mph. The torque converter and Engine Control Module/ECM (SAE term: Powertrain Control

140000 AIR BAGS

DP: In these vehicles, Toyota has received some reports where vehicles may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approxi

150000 SEAT BELTS

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0044-16.

220000 SEATS

TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water an

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

DD: On 2/25/2021, NHTSA opened an investigation into certain RAV4 vehicles related to the 12V battery.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

DD: On 2/25/2021, NHTSA opened an investigation into certain RAV4 vehicles related to the 12V battery.

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

TT: HVAC drain tube is found to be blocked/clogged.

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

010000 STEERING

356000 EQUIPMENT ADAPTIVE/MOBILITY

ZKG WEBSITE PROPER PHOTOGRAPH SUBMISSION

350000 EQUIPMENT

ZKG WEBSITE PROPER PHOTOGRAPH SUBMISSION

356000 EQUIPMENT ADAPTIVE/MOBILITY

TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

162000 STRUCTURE:BODY

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

TT: HVAC drain tube is found to be blocked/clogged.

020000 SUSPENSION

TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see T-SB-0063-20.

200000 WHEELS

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST005-01, SU001-08, and T-SB-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure

350000 EQUIPMENT

162000 STRUCTURE:BODY

350000 EQUIPMENT

160000 STRUCTURE

350000 EQUIPMENT

TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates

350000 EQUIPMENT

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The a

350000 EQUIPMENT

OBSOLETE NOTICE February 12, 2020: This bulletin is now obsolete. Please see T-SB-0010-20.

350000 EQUIPMENT

TSB: Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bull

350000 EQUIPMENT

TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should b

356000 EQUIPMENT ADAPTIVE/MOBILITY

Technical Instructions: December 12, 2019. This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that

350000 EQUIPMENT

Dealer Package: December 12, 2019 This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that the pain

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

Technical Instructions: Customer Support Program ZKG ? Technical Instructions. December 12, 2019. This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is

356000 EQUIPMENT ADAPTIVE/MOBILITY

160000 STRUCTURE

TSB: Some 2008 ? 2019 model year Toyota vehicles painted with either 070 Blizzard Pearl or 040 Super White may exhibit peeling paint on one or more metal body panels. The paint may peel between the primer and E-coat layer, exposing the gray

160000 STRUCTURE

Dealer Daily Message: ***Phase 2 ? Customer Renotification and Repair Phase*** Repair is Now Available Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Fact

160000 STRUCTURE

Region Email: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied duri

160000 STRUCTURE

Region Letter: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied dur

160000 STRUCTURE

Dealer Email: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied duri

160000 STRUCTURE

Dealer Package: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied du

160000 STRUCTURE

Repair Process: Customer Support Program ZKG ? Paint Repair Process.

160000 STRUCTURE

Technical Instructions: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Phase 2 ? Customer Renotification and Repair Phase Repair is Now Available Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super Whit

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

TSB: REVISION NOTICE December 02, 2019 Rev1: ? The bulletin title and Software Update section have been updated. Any previous printed versions of this bulletin should be discarded. Some 2014 model year Corolla vehicles equipped with Entune?

010000 STEERING

TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a

030000 BRAKES (PWS)

TSB: REVISION NOTICE September 26, 2019 Rev1: ? The Warranty Information, Parts Information, and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2009 ? 2018 model year RA

110000 ELECTRICAL SYSTEM

TT: Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for echo or excessive back

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

TT: Some customers may experience a call failure when attempting to call a conference call number that has been saved in their phonebook (ex: ?8005550122,,,1.,2;;;2#?). This issue is caused by changes to the Bluetooth in the iOS 13 update a

350000 EQUIPMENT

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0015-15. Service Bulletin No. T-SB-0015-15 is obsolete and any printed versions should be discarded. Some 2014 model year Corolla vehic

110000 ELECTRICAL SYSTEM

353000 EQUIPMENT:ELECTRICAL

Showing 100 of 467 bulletins.

NHTSA Safety Investigations, TOYOTA RAV4

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2013

Battery Hold Down Bracket Thermal Events

The Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE) to understand the contributing factors and frequency of vehicle fires originating from the battery region of the engine compartment in Model Year (MY) 2013-2018 Toyota RAV4 vehicles on 25 February 2021. At the time of ope... ning, ODI attributed eleven allegations and additional EWR events to this PE. PE21005 focused on replacement batteries installed in the subject vehicles. No reported fire event identified in PE21005 involved the originally supplied 12V battery. The reported fires took place in vehicles known to contain aftermarket batteries or whose age exceeded the expected life of the original equipment battery. ODI identified battery dimensioning as it relates to the battery retention system (hold down bracket, radiator support bolt, J-hook, and battery tray) as the main factor set in the contact between the battery hold down bracket contacting the positive terminal of the 12V battery. The subject vehicles carried over the same battery tray and retention system from the prior generation (MY2006 – MY2012) of RAV4 vehicles. However, the subject vehicles were equipped with a dimensionally smaller battery (Group 35) than the prior generation (Group 24F). The smaller- length measurement in the Group 35 battery size in a battery tray originally designed to fit a Group 24F battery contributed to increased potential for battery movement which was exacerbated by the diversity in aftermarket battery configuration and irregularities intrinsic to battery replacement procedures. Battery movement coupled with the proximity of the B+ terminal on the battery and the grounded electrically conductive hold down bracket set the stage for a short to ground leading to an engine stall (if in operation) followed by a vehicle fire. This investigation was not able to classify the installation status, battery size, or cause of every allegation due to the fire event causing damage to the area, inaccessible vehicle, modification to the battery retention system after the event, and/or inconclusive photographic evidence. Toyota's investigation of the issue identified aftermarket battery catalogs that listed an improper battery replacement size (Group 26R) that would nevertheless fit into the subject vehicles whose battery retention system is incapable of reliably restraining a Group 26R battery. On 18 November 2021, Toyota initiated a consumer advisory campaign (21TG01) to the subject vehicle owners, notifying them of the correct size battery and offering a free inspection of the battery and retention hardware, a caution label to affix to the hold down bracket, and a discounted replacement 12V battery. This investigation with Toyota established three broad categories to characterize the battery retention system state of a given vehicle: "correct", "minor mis-installation", and "major mis-installation". - The "correct" terminology references the front bolt, bracket, and J-hook installed in a position not in contact with the positive battery terminal and the front bolt torqued to 17 Nm and the J-hook engaged with the tray hole and torqued to 4.9 Nm. - A "minor mis-installation" would describe the three retention components installed in the prescribed location, however not to the correct torque values. - The "major mis-installation" condition would constitute a retention component missing or disconnected from the system. Toyota's own testing used five exemplar batteries installed on a subject vehicle in each battery categorization resulted in: - Contact between the B+ terminal and hold down bracket in "major mis-installations" - Movement of the battery in "minor mis-installations" - No observable motion in "correct" installations. ODI conducted its own evaluation of the Toyota- specified replacement battery and 5 aftermarket Group 35 batteries. The six batteries tested conformed to the Group 35 Battery Council International (BCI) standard on overall dimensional tolerance and terminal location. That standard does not define the edge shape or material of battery casing. Physical interaction between the hold down bracket and the battery case and the friction between the casing material and the battery tray resulted in a large variability in movement forces required to incite movement when the battery was installed in the "correct" condition. Resulting in movement at an induced lateral load between 0.6 G and 1.91 G equivalent force across each battery. This force is higher than a typical vehicle could exert in a steady state turn and would only experience loads through brief shock or impulses. Multiple shock or impulse loads across time would contribute to a delay between the replacement battery installation and the fire event. Likelihood of a fire event increases as the installation method degraded from the "correct", to "minor mis-installation", and then to "major mis-installation". Protruding vent caps atop some of the batteries tested aided in restricting battery movement relative to the hold down. An absence of vent caps permitted additional movement. Following several discussions and vehicle inspections with ODI during this investigation, on 01 November 2023, Toyota filed a safety recall (NHTSA 23V-734) of 1,853,568 MY 2013 through MY 2018 Toyota RAV4 vehicles to reduce the risk of a vehicle fire with redesigned battery retention components. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

PE, Closed , Model Year: 2006

Rear Suspension Arm Assembly Failure

In a letter dated August 1, 2012 Toyota Motor Engineering & Manufacturing North America, Inc. (Toyota) submitted a Defect Information Report (NHTSA Recall No. 12V-373) to the NHTSA identifying a safety defect regarding possible separation of the Rear Suspension Arm No. 1 Assembly (arm) at the thread... ed portion (shaft and turn buckle) of the component in MY 2006 through MY 2011 Toyota RAV4 vehicles built from October 2005 through September 2010 and in MY 2010 Lexus HS250h vehicles manufactured from July 2009 through August 2010.According to Toyota, if the adjustment nuts for the rear wheel alignment are improperly tightened when alignment is performed in service, backlash may develop at the threaded portion of the arm, followed by rust formation.The threads may then wear causing the arm to separate, which may result in a loss of vehicle control.In analysis of both Vehicle Owner Questionnaire (VOQ) data submitted to the Office of Defects Investigation (ODI) and consumer complaint data submitted to Toyota, ODI identified 131 non-duplicative reports alleging failure of the subject rear suspension arm (Note:some of the complaints and related service records refer to the arm as a rear tie rod).Six of the complainants allege the failure resulted in some loss of vehicle control.For purposes of this analysis, loss of control events involve alleged complete or partial departure from the intended lane of travel.An additional four complaints reported difficulty maintaining control of the vehicle when the arm failed.Recalled vehicles will be inspected for proper torque of the adjustment nuts and replaced as necessary.In addition, Toyota will take several actions to reduce the potential for improper torque in future alignment procedures.This includes:(1) providing proper tightening sequence and torque specification information to two major wheel alignment equipment manufacturers, who would disseminate the information to alignment shops using their equipment; (2) installation of a clip on each arm with an instructional label showing proper tightening sequence and torque specification (the clip must be removed to perform a wheel alignment); (3) installation of additional labels on the front and back vertical surfaces of the Rear Suspension Arm No. 2 assemblies; and (4) providing an instruction booklet to owners to place in the glove box.This investigation is closed.Read more

TOYOTA RAV4 - All Years Overview

Complete safety history for the TOYOTA RAV4 across all model years (1996, 2025).

149 Total Recalls

12,082 Total Complaints

2 Investigations

1,060 Reported Crashes

359 Reported Fires

11 Reported Deaths

TOYOTA RAV4 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025	3	104	View
2024	3	251	View
2023	3	247	View
2022	1	209	View
2021	1	506	View
2020	6	795	View
2019	7	1,172	View
2018	3	439	View
2017	3	408	View
2016	3	291	View
2015	4	399	View
2014 (current)	4	275
2013	2	330	View
2012	5	357	View
2011	11	402	View
2010	14	498	View
2009	15	397	View
2008	14	708	View
2007	14	1,240	View
2006	11	880	View
2005	5	168	View
2004	2	182	View
2003	0	392	View
2002	0	682	View
2001	0	418	View
2000	3	34	View
1999	5	75	View
1998	5	92	View
1997	1	61	View
1996	1	54	View
1995	0	1	View
1994	0	4	View

Other TOYOTA Models

Model	Recalls	Complaints
TUNDRA	787	9,074	View
HIGHLANDER	677	6,756	View
CROWN	548	141	View
TACOMA	406	10,562	View
VENZA	404	969	View
GRAND HIGHLANDER	388	332	View
PRIUS	365	15,456	View
HIGHLANDER HYBRID	355	1,103	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2014 TOYOTA RAV4

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2014 TOYOTA RAV4

Safety Technology

EPA Fuel Economy, 2014 TOYOTA RAV4

Technical Service Bulletins, 2014 TOYOTA RAV4

Most Affected Components

NHTSA Safety Investigations, TOYOTA RAV4

TOYOTA RAV4 - All Years Overview

TOYOTA RAV4 - Year by Year

Other TOYOTA Models