2023 RAM PROMASTER

5 recalls, 87 complaints - 89 TSBs

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Defect Description

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint... Read more

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

86 vehicles affected

Manufacturer: Rollx Vans

ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

Consequence

Electrical circuits that overheat increase the risk of a fire.

Remedy

Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were m... Read more

300,691 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rea... Read more

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

1,033,433 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

EQUIPMENT:OTHER:LABELS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbe... Read more

Consequence

A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

Remedy

Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

266 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protect... Read more

Consequence

A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.

Remedy

Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.

27,744 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

Complaint Statistics

87 total complaints 1 crashes 3 fires 3 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	19
ENGINE	18
POWER TRAIN	7
UNKNOWN OR OTHER	6
FUEL/PROPULSION SYSTEM	6
STEERING	3
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	3
VISIBILITY/WIPER	2
SEAT BELTS	2
ENGINE AND ENGINE COOLING	2

Incident date: Jun 10, 2026

I started having issues with the power steering. It started when I was leaving work about a month ago. Pulling out of the parking lot,it starting pulling to the left, when I was turning right. I got home and started looking for the power steering fluid tank, and couldnt find it. It was fine for a fe... Read more

Incident date: May 21, 2026

2023 RAM ProMaster VIN [XXX]. NHTSA Recall 25V-720 / FCA 67C Cooling Fan Fire Risk. Dealer : Landmark Chrysler Dodge Jeep Ram FIAT Of ATLANTA .. ( 5745 Peachtree Blvd Chamblee GA - 30341 confirmed BCM failed due to recall. THINKCAR 05/25/2026: "B1081-86 ECM Fire Protection Strategy Failure - Activ... Read more

Incident date: Jun 6, 2026

The contact owns a 2023 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reas... Read more

Fire

Incident date: Feb 1, 2026

The contact owns a 2023 Ram Promaster 2500. The contact stated that while driving at various speeds, the vehicle lost power steering assist with several unknown warning lights, and the check engine and parking assist warning lights were illuminated. The contact was forced to restart the vehicle to r... Read more

Incident date: Feb 1, 2026

Incident date: Oct 23, 2025

Manufacturer has not timely completed the following recall in a manner that promotes safety or the urgency to protect lives. My particular vehicle is a class B recreational vehicle that cannot be used since this recall. I request NHTSA exert its authority to compel the manufacturer to expedite immed... Read more

Incident date: Jun 5, 2026

While driving the dash screen show a caution with a note that vehicle is in "Limp Mode" as I was on a freeway this became a huge problem putting my life at risk and for others moving at the speed of traffic then suddenly having to decelerate in order to move around me. This problem has been reported... Read more

Incident date: Jun 5, 2026

Our 2026 Honda Passport TSE suddenly stalled twice in active traffic intersections in Albuquerque, NM under acceleration and during a left turn, causing a sudden loss of motive power and a severe safety hazard and a potentially life threatening situation. Telemetry logs from an aftermarket GPS devic... Read more

Incident date: May 28, 2026

I went to put my car in park and it was saying "Shift to Park" on my dashboard even though I was already in park. I know that there was a lawsuit that was won for this very defect but my car is not recalled for this and I feel every Malibu should be especially if almost every Malibu is experiencing ... Read more

Incident date: Jun 4, 2026

Radio/Infotainment system popped up a over-the-air In-Vehicle Messaging (IVM) alert for SiriusXM advertisement. This in-motion ad force them to take their eyes off the road just to hit "Dismiss" resulting in missing a critical navigation turn in an unfamiliar location. This seems to happen every few... Read more

Incident date: Oct 14, 2025

I have a 2019 Honda Pilot Touring with an intermittent fault. At apparently random intervals, I'll get the following faults on start: Adaptive Cruise Control Problem Lane Keeping Assist Problem Collision Mitigation System Problem Road Departure Mitigation System Problem Auto High-Beam Problem If I... Read more

Incident date: Oct 14, 2025

Incident date: May 29, 2026

If I don't drive the car for 1 to 2 weeks, the car's 12v is completely drained of power and the care needs to be jumped, otherwise, it will not start. This is consistent. I've taken this to several Toyota dealerships and they all have reported my 12v battery is healthy. However, Toyota is aware ... Read more

Incident date: May 8, 2026

Was driving up the interstate to work this morning. Before i got to my exit my rear window exploded. This was a huge safety risk as the noise alone caused me to jump and almost veer into a car in the lane beside me which created risk for myself, my dog and others in the vehicles beside and around me... Read more

Incident date: Apr 19, 2026

My vehicle is suffering from a severe coolant intrusion to cylinders 2 and 3 and I’m constantly getting bad misfire codes while driving.

Incident date: Apr 19, 2026

The vehicle's power steering does not work properly, especially at slow speeds and when attempting to back up. However, it has also failed while traveling on the interstate highway at high speeds. When you attempt to make a turn, the power steering feels like it is fighting you and wants to pull t... Read more

Incident date: May 21, 2026

The vehicle experienced a loss or severe reduction of power steering assist. The steering became very difficult to turn, creating a safety concern while operating or maneuvering the vehicle. The issue appears to involve the electric power steering system, steering rack/rack-and-pinion, and/or relate... Read more

Incident date: May 21, 2026

Total engine failure in the Ford Explorer XLT 2.3L ecoboost.

Incident date: May 20, 2026

I've had my 2021 Jeep Cherokee Limited 4X4 since July 2023 with zero issues until my service 4WD light came on in December 2025. It went off immediately, but I let my mechanic look at it & he couldn't find anything. It continued this way until early April 2026, the light came on but always went off ... Read more

Incident date: Dec 1, 2025

I was driving out of a parking lot into the feeder road of a highway with the intent of immediately getting on the highway. When I attempted to accelerate the car would not go any faster. I was traveling perhaps 5-10 miles per hour as cars on the feeder road were approaching at 45-50 miles per hour.... Read more

Incident date: Mar 1, 2026

Brake lines were definitely not replaced even though known to be defective and prone to corrosion and leaks. Almost got into a accident because the known recalled area let go on the highway

Incident date: Mar 1, 2026

I was driving down the road with no cars around me at all going 40 mph when my car started braking saying "Brake" and automatically braked to almost a full stop int he middle of the busy road. If there was a car behind me we most definitely would have been rear ended at a very fast pace. We could've... Read more

Incident date: Mar 1, 2026

UNKNOWN. The rubber seals and plastics that hold my windhield in place are all cracking and fading significantly faster than they should be. The windshield has started leaking due to the fact that ford has not ensured that the peices were up protected

Incident date: Dec 12, 2025

Constant Mis-firing, must put oil in car every 3 to 4 weeks. Hesitation when driving and sputtering.

Incident date: Dec 12, 2025

Constant Mis-firing, must put oil in car every 3 to 4 weeks. Hesitation when driving and sputtering.

Incident date: Apr 10, 2026

Back in July of 2025, my vehicle Abruptly Stopped and lost all power on the thruway. Vehicle was towed immediately to local dealership (emerling Jeep in springville ny ), where it then sat for almost 9 months awaiting a safety recall related to the PTU, as was confirmed by dealership. Fast forward t... Read more

Incident date: Apr 13, 2026

I am reporting suspected odometer fraud on my 2018 Audi Q7 3.0T Prestige (VIN: [XXX] ). Between May 8 and June 13, 2025, while I was the sole driver of the vehicle, Audi dealership service records show an odometer increase of 5,282 miles (from 78,260 to 83,542). However, independently verified GPS t... Read more

Incident date: Apr 7, 2026

I brought my vehicle into Chevrolet due to my vehicle locking down and thinking the vehicle is being stolen. They told me that the side module malfunctions due to rain and weather conditions. He then says the part is on back order for possibly 12 months or greater! I drive for my job and blinkers a... Read more

Incident date: Apr 7, 2026

Excessive oil consumption caused by the PCV Valve failing. The PCV Valve failed causing pressure build up in the engine which luckily for me only caused the valve stem seals to pop out of position on the exhaust valves. This caused oil to leak into the combustion chambers and burn through the exhaus... Read more

Incident date: Mar 1, 2026

We were stopped at a stoplight. As soon as we stepped on the gas pedal, there was a loud clunk sound and plastic parts started flying out from under the car. We immediately pulled over. Oil was spilling out everywhere. The transmission oil pump was laying on the inside of the engine compartment. We ... Read more

Incident date: Apr 10, 2026

The starter on my BMW failed, and it overheated and damaged my alternator to the point that I needed to replace it. The dealer and independent service center confirmed that this was the cause, but BMW is refusing to reimburse the cost of the alternator replacement. I was at the exit of a highway and... Read more

Incident date: Apr 8, 2026

The contact owns a 2022 Mitsubishi Outlander. The contact stated that while driving approximately 65-70 MPH, the hood fluttered abnormally. The vehicle was taken to the dealer twice, and the dealer test-drove the vehicle and recorded a video of the failure for the manufacturer. The contact was infor... Read more

Incident date: Apr 8, 2026

Warning message appeared on dash as I was braking. Reduced braking power. I had pushed on brake pedal almost to the floor & missed turning at a corner. My car also makes noise upon backing up each day.

Incident date: Dec 23, 2025

The plastic part on the transmission melted. I had to get my transmission rebuilt. This has been a problem for many Ford vehicles with this engine type because who makes a transmission out of plastic!?

Incident date: Dec 23, 2025

Safety Complaint – 2019 Ford Edge Transmission and Engine Shutdown Issues To Whom It May Concern, I am submitting this complaint to report ongoing safety-related defects with my 2019 Ford Edge, which I purchased new. At 30,000 miles, the auto on/off stopped working and was not fixed. After ap... Read more

Incident date: Mar 12, 2026

I am reporting an unreasonable delay in the remedy for NHTSA Recall 25V-668 (Toyota Recall 25TA12). My 2025 Toyota Sienna has been subject to Interim Notice 25TB12 for approximately 170 days. Per Toyota’s official safety instructions, I have been directed to ensure that 'no one sit in or use a ch... Read more

Incident date: Mar 4, 2026

Had a service electrical system soon message, the had total failure while driving on interstate, lost all power and manuvered truck to side of the road, waited 15 minutes, restarted. Now, complete dead battery, replaced battery, still no start. There was a tsb for 2022 mavericks for bad battery cabl... Read more

Incident date: Feb 10, 2026

Driving on highway when engine shutdown suddenly and ended up on side of highway. Had a recall done a few months back for engine rods and dealership did not replace them and stated the test passed so not necessary.

Incident date: Mar 13, 2026

The contact owns a 2017 Chevrolet Tahoe. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic); however, the failure occurred after the recall repair. The contact stated that while driving at an undisclosed speed, the brake ped... Read more

Incident date: Nov 11, 2025

The contact owns a 1999 N/A Chevrolet Suburban 1500. The vehicle was inspected, and the contact was informed that there was an open recall associated with the VIN. The contact was provided the information for NHTSA Campaign Number: 00V122000 (SEAT BELTS). The vehicle was taken to the dealer, who ref... Read more

Incident date: Mar 11, 2026

The contact owns a 2018 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 26V101000 (SUSPENSION); however, the parts to do the recall repair were not yet available. The contact stated that while driving 40 MPH, the passenger's side A-pillar trim d... Read more

Incident date: Mar 6, 2026

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, several warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with ABS failure. The contact was informed that the ABS needed to be replaced. The vehicle was not rep... Read more

Incident date: Mar 6, 2026

Drivers side door does not unlock in cold temperatures (physical key, fob button, keypad, and handle lock do not work).To unlock I have to enter through the passenger side door and use the interior handle. Seems to be an ongoing issue and there are "recalls/TSB" for the same issue happening on 2015-... Read more

Incident date: Feb 24, 2026

Moisture in the air has corroded the wiring harness and connections to the Rack and Pinion causing the power steering to freak out and jerk the sheen all over the place and then cut out while driving.

Incident date: Feb 24, 2026

While driving, the engine malfunctioned. There were no warning lamps, messages, or other symptoms prior to the malfunction. The vehicle has been inspected and repaired by a Chevrolet dealership.

Incident date: Feb 24, 2026

While driving approximately 70 mph on the highway, my 2018 Honda CR-V suddenly lost engine power and rapidly decelerated. At the same time the check engine light began flashing and multiple warning lights illuminated on the dashboard, including the ABS warning light. I was unable to accelerate and t... Read more

Crash

Incident date: Oct 23, 2025

The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle was taken to three separate Smog Local State Inspections; however, the vehicle failed to communicate with the system. The vehicle was taken to an independent mechanic, where it was diagnosed and it was determined that an ... Read more

Incident date: Oct 23, 2025

After driving about 20-25 minutes, the speakers after working fine turn to all loud static even when turning the volume down. After the car is off for a bit, the speakers return to normal until driving again for 10-20 minutes. It’s so loud that you can’t hear anything and is very distracting

Incident date: Oct 23, 2025

Vehicle shutting down while driving (3 incidents) Diagnostic codes P0A3F21, P1CAD49, P0A3F1F, and P1C5D19 Multiple failed repair attempts Toyota's refusal to address safety defect

Incident date: Jan 14, 2026

My wife must use a cushion or pillow to sit in the passenger seat. This causes the Passenger Occupancy Seat Sensor to fail. The seat does not recognize that she is there. The seat belt alert does not chime and the air bag is turned off. I have called KIA and they have no fix. I have talked to the... Read more

Showing 50 of 87 complaints.

NHTSA Safety Ratings, 2023 RAM PROMASTER

2023 Ram ProMaster CV FWD

Category	Rating
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2023 RAM PROMASTER

89 manufacturer communications from 55 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
060000 ENGINE AND ENGINE COOLING	17
110000 ELECTRICAL SYSTEM	14
280000 BACK OVER PREVENTION	7
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	5
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	4
350000 EQUIPMENT	4
353000 EQUIPMENT:ELECTRICAL	4
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM	3

110000 ELECTRICAL SYSTEM

FCW Light On. DTC C14A5-97 And C14A5-92 FFCM Sensor Blocked Or Blinded

353000 EQUIPMENT:ELECTRICAL

Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to nav

100000 POWER TRAIN

WARRANTY BULLETIN D-23-24 2019 - 2021 RAM Promaster (VF) 62TE Transmission Core Returns (Rev.A )

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Radio Navigation Displays Message ?No Maps Available?

350000 EQUIPMENT

Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

060000 ENGINE AND ENGINE COOLING

PSU Oil Pump Assy

060000 ENGINE AND ENGINE COOLING

Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Customer complaints may include a noise coming from under de hood described as a squeal, scr

280000 BACK OVER PREVENTION

Humming Noise Through Speakers While Vehicle Is Off

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

274300 LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

220000 SEATS

2nd Row Center Seat Lazy Or Slow When Folding.

114000 ELECTRICAL SYSTEM:WIRING

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

110000 ELECTRICAL SYSTEM

353000 EQUIPMENT:ELECTRICAL

Wireless Qi Charger Not Charging

110000 ELECTRICAL SYSTEM

Wireless Qi Charger Not Charging

110000 ELECTRICAL SYSTEM

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please subm

060000 ENGINE AND ENGINE COOLING

062400 ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

357500 EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

Restore Vehicle Configuration Customers may experience the following: ? Customer installed rear speakers do not work. This bulletin involves performing a restore vehicle configuration procedure.

060000 ENGINE AND ENGINE COOLING

Suspected engine coolant leak.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Diagnostic LOP Change

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

SiriusXM (SXM) Advertisements Pop Up On Radio

160000 STRUCTURE

FLOOR FRONT CARPET As of August 16, 2023, the front carpet is no longer standard, claims for shortages and errors will be denied.

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Flash: Radio Frequency Hub Module (RFHM) Update The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs): ?

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Resets Intermittently After A Screech Or Buzz Sound

980000 UNKNOWN OR OTHER

Radio Resets Intermittently After A Screech Or Buzz Sound

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

030000 BRAKES (PWS)

PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical

110000 ELECTRICAL SYSTEM

033100 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER

USB Hub In-Operable

353000 EQUIPMENT:ELECTRICAL

Wireless Qi Charger Not Charging

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

R1L Radio Software USB Update to R145.00.15 The customer may describe one or more of the following: ? Radio satellite function is inoperative, or the SAT channel shows the message: "Satellite Antenna Unavailable/Satellite Signal Failure".

118000 ELECTRICAL SYSTEM:SOFTWARE

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)

110000 ELECTRICAL SYSTEM

Power wndow switch passenger

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Power wndow switch passenger

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Over The Air 139.01.19, 139.01.60 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? Radio satellite function is inoperative, or the SAT channel shows the message: Satellite Antenna Unavai

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTCs) present.

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

353000 EQUIPMENT:ELECTRICAL

B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.

060000 ENGINE AND ENGINE COOLING

Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present.

350000 EQUIPMENT

Brake Master Cylinder Before replacing this part, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

030000 BRAKES (PWS)

Brake Master Cylinder Before replacing this part, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

060000 ENGINE AND ENGINE COOLING

Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs. NOTE: **ALL VEHICLES ON THE RSU VIN LIST REQUIRE

060000 ENGINE AND ENGINE COOLING

Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance

061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. If the engin

280000 BACK OVER PREVENTION

ROCKER ARM ASSY - ROLLER ROCKER Case 1.- Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, re

135000 VISIBILITY:REARVIEW MIRRORS/DEVICES

Mirror

060000 ENGINE AND ENGINE COOLING

Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs.

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

060000 ENGINE AND ENGINE COOLING

280000 BACK OVER PREVENTION

Uconnect Box Require Service Message

110000 ELECTRICAL SYSTEM

Uconnect Box Require Service Message

280000 BACK OVER PREVENTION

Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. ? Radi

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

280000 BACK OVER PREVENTION

ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all

010000 STEERING

030000 SERVICE BRAKES, HYDRAULIC

110000 ELECTRICAL SYSTEM

200000 WHEELS

280000 BACK OVER PREVENTION

210000 TRAILER HITCHES

020000 SUSPENSION

060000 ENGINE AND ENGINE COOLING

ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspe

280000 BACK OVER PREVENTION

170000 LATCHES/LOCKS/LINKAGES

Owner complains that the rear doors will not unlock (right side latch). Technician observed no Diagnostic Trouble Codes (DTCs) however the rear doors are not unlocking.

171200 LATCHES/LOCKS/LINKAGES:DOORS:LOCK

Owner complains that the rear doors will not unlock (right side latch). Technician observed no Diagnostic Trouble Codes (DTCs) however the rear doors are not unlocking.

110000 ELECTRICAL SYSTEM

On Vehicles With Sales Code HCD A/C Delete, after performing TSB 18-025-22 REV C Air Conditioning DTC?s Are Present.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

On Vehicles With Sales Code HCD A/C Delete, after performing TSB 18-025-22 REV C Air Conditioning DTC?s Are Present.

110000 ELECTRICAL SYSTEM

Vehicle Will Not Shut Off With Ignition Switch. Yellow Key Light And Message ?Service Passive Entry Vehicle Will Not Shut Off Or Restart? ?To Shut Off Vehicle See Vehicle Settings? Displayed In Cluster

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Seal, Sunroof

110000 ELECTRICAL SYSTEM

SENSOR Intrusion Module

060000 ENGINE AND ENGINE COOLING

Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30

RAM PROMASTER - All Years Overview

Complete safety history for the RAM PROMASTER across all model years (2014, 2026).

108 Total Recalls

869 Total Complaints

0 Investigations

30 Reported Crashes

14 Reported Fires

0 Reported Deaths

RAM PROMASTER - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	3	1	View
2025	4	8	View
2024	5	17	View
2023 (current)	5	87
2022	8	84	View
2021	8	147	View
2020	5	60	View
2019	9	73	View
2018	10	54	View
2017	10	93	View
2016	15	48	View
2015	13	80	View
2014	13	117	View

Other RAM Models

Model	Recalls	Complaints
3500	357	3,389	View
2500	337	7,345	View
1500	324	16,135	View
5500	163	198	View
4500	162	64	View
PROMASTER CITY	46	139	View
C/V TRADESMAN	5	14	View
3500 CAB CHASSIS	2	4	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 RAM PROMASTER

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2023 RAM PROMASTER

Safety Technology

Technical Service Bulletins, 2023 RAM PROMASTER

Most Affected Components

RAM PROMASTER - All Years Overview

RAM PROMASTER - Year by Year

Other RAM Models