2023 RAM PROMASTER

5 recalls, 114 complaints - 89 TSBs

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Defect Description

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint... Read more

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

86 vehicles affected

Manufacturer: Rollx Vans

ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

Consequence

Electrical circuits that overheat increase the risk of a fire.

Remedy

Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were m... Read more

300,691 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rea... Read more

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

1,033,433 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

EQUIPMENT:OTHER:LABELS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbe... Read more

Consequence

A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

Remedy

Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

266 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protect... Read more

Consequence

A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.

Remedy

Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.

27,744 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

Complaint Statistics

114 total complaints 3 crashes 1 fires 1 injuries

Top Reported Components

Component	Complaints
ENGINE	22
UNKNOWN OR OTHER	17
POWER TRAIN	11
ELECTRICAL SYSTEM	10
STEERING	8
FUEL/PROPULSION SYSTEM	6
LANE DEPARTURE: ASSIST	4
STRUCTURE	3
SEATS	3
FORWARD COLLISION AVOIDANCE: WARNINGS	2

Incident date: Aug 24, 2026

The contact owns a 2023 Ram ProMaster 3500. The contact stated that while driving at various speeds, the power steering suddenly failed, causing the steering wheel to jerk unexpectedly and pull out of the contact's grip. No warning lights illuminated. The dealer was notified of the failure; however,... Read more

Incident date: Aug 17, 2026

While at the dealership service center, the "service electronic power steering" warning light illuminated on the dash and when driven the steering wheel began snapping back, making driving very difficult. The garage informed us that the van is considered unsafe/undriveable until fixed due to the hig... Read more

Incident date: Mar 4, 2026

The collision warning system fails to work around 90% of the time. This has been reported to the dealer with no resolution. This is a known problem issue on all Promaster vans and Stellantis refuses to fix the software.

Incident date: Aug 11, 2026

The Electronic Power Steering (and EPS Module) failed, making it incredibly hard to steer especially at low speeds. Dealer confirmed that the power steering rack has failed. All power steering features and lights came on, rendering the vehicle inoperable while driving doen the road. This is a seriou... Read more

Incident date: Jul 16, 2026

Vehicle wheel would suddenly jerk when driving. Video of steering wheel doing this was taken while parked. The suddenness of this created immediate dangers to the driver and any around due to the unpredictability of the steering. Vehicle was brought to a dealer/service center where they diagnosed a ... Read more

Incident date: Aug 3, 2026

Power steering electrical connector(s) completely corroded from moisture intrusion, while driving ps shut down and warning light flashed. Had to suddenly correct in a corner without ps, almost had an accident. It is available for inspection, as I cannot afford to fix this yet. Dealer inspected probl... Read more

Incident date: Jul 21, 2026

Sometimes while driving I experienced my powered steering cut out while taking a ramp on/off of the highway, and sometimes when i was trying to park and back up into a parking space while steering at the same time. When the power steering cut out I got lights for "Service Power Steering", "Service E... Read more

Incident date: Jul 21, 2026

Incident date: Jan 21, 2025

When driving down the highway the vehicle downshifted abruptly and the engine started shuddering and shaking at a high speed. I was forced to pull over on the side of a busy highway in a 70mph section. A Ford dealership in the area inspected the issue and stated that the engine was blown after only ... Read more

Incident date: Jan 21, 2025

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The dealer was notified of the failure and confirmed that parts were unavailable. The contact later rec... Read more

Incident date: Jan 21, 2025

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 26V128000 (SEATS); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that... Read more

Incident date: Aug 1, 2026

Clutch assembly failed, the metal bracket weld cracked/failed resulting in the clutch pedal being inoperable. It's not available for inspection since I had it replaced and the defective assembly disposed of. My safety was at risk since I had extreme difficulty shifting gears on the road. The is... Read more

Incident date: Jul 21, 2026

This is a new rebuild of this vehicle with the electronics now being within the screen. Initially had SOS and telematics issues which most of these cars are having. These seem to be fixed after two updates by Mazda. Have continuously been having issues with connectivity with their app and the abilit... Read more

Incident date: Jul 21, 2026

The vehicle has about 38000. The warrantee expired about 6 months ago. About three weeks ago I started the engine, it sounded like a cement mixer filled with rocks. I had it taken to my dealer. They investigated the problem and determined that it has bad lifters and bent push rods. The dealer to... Read more

Incident date: Jul 1, 2026

Foam is breaking off of the shell. Reached out to Chicco and issue was not resolved nor replaced. This seems to be a reoccurring problem with this car seat. For it to have an 8 year lifespan, it hardly lasts 2 years before Chicco deems it unsafe and needs replaced on my dime. Highly frustrated about... Read more

Incident date: Jun 25, 2026

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The... Read more

Incident date: Jul 10, 2026

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the camera image was blank. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The local dealer was not contacted. The vehicle was not di... Read more

Incident date: Jul 7, 2026

The ABS control module has internal problem which shuts down the module. Results of the module shut down includes: -The stability and traction systems are offline. -A failure in the ABS module or hydraulic unit. -Cruise Control inoperable. -The module no longer modulates brake pressure, which can re... Read more

Incident date: Jul 8, 2026

Incident date: Jul 9, 2026

Hello I contacted bmw about a recall on my vehicle and made an appointment the gentleman I spoke with at first did the whole recall appointment. He wasn’t there on the day of and the other technician refused to conduct the recall repair and very rudely said to me you either pay $500 for diagnosing... Read more

Fire

Incident date: Jul 9, 2026

No one was harmed. We have been using the car seat for 9 months, assuming it is latched into the base correctly when we hear a click. We have a second interchangeable Graco infant carrier car seat in a second car but it was hardly used. While we were removing both seats to try out new convertible... Read more

Incident date: Apr 14, 2025

the engine revs high and transmission wont shift and when you turn the steering wheel ya get a loud click and the steering wheels jumps

Incident date: Jul 9, 2026

While getting ready to parallel park the car, the entire screen system (dashboard, center console) went completely blank. This completely eliminates visibility to all safety aids, speed of vehicle, and warning systems. This has happened with this specific vehicle in the past, and the vehicle has... Read more

Incident date: Jun 15, 2026

Door locks not working front doors had actuators replaced after about a year and a half . They have since went out again.

Incident date: Jun 15, 2026

Transmission pops out of second gear after downshifting from third. This has left me stranded in the middle of an intersection in front of oncoming traffic at least five times while struggling to get the vehicle back into second gear. This is a widely reported problem with the 2020 JL model that dea... Read more

Incident date: Jun 22, 2026

The passenger-side (right) headlight assembly suffered an internal mechanical failure and is stuck aimed too high. It cannot be calibrated or lowered to factory specification. This poses a severe safety risk by blinding oncoming traffic at night. The vehicle was inspected by a manufacturer service c... Read more

Incident date: Jun 10, 2026

The ioniq 5 highway driving assist, which steers the car and keeps it centered in the lane, will disengage without clear warning - the small green steering wheel icon (which is at the top of the dash cluster) simply becomes grey and blinks, but there's no audible chime to indicate that the car has d... Read more

Incident date: May 21, 2026

Recall repair did not solve the camera problem. Rear camera and parking assist camera's do not come on. When car is shifted into reverse, camera does not appear. This issue was already reported and I have completed the recall maintenance for this issue and the problem still persists. This is a massi... Read more

Incident date: Jun 6, 2026

The DC/DC converter failed and caused the vehicle to immediately lose all power at a main intersection. My wife was driving the vehicle when this happened with out two children in the vehicle as well (ages [XXX] and [XXX]. Luckily, she was able to somewhat get out of intersection of a very busy road... Read more

Incident date: Oct 23, 2025

Airbag switch in seat was partially faulty, depending on drivers weight. Dealership pulled code and replaced the new battery with a new battery, then did the steering wheel clockspring, but the final outcome was the weight of the driver and the seat switch for the airbag. The truck is currently in... Read more

Incident date: Feb 1, 2026

The engine has an oil leak from the head. It is a common problem with this year and make. It is a manufacturer's defect called a porous head where oil leaks through the casting not a seal. I've already spent $2000 to repair but still leaks. Oil leaks onto the exhaust and smokes causing fumes in ... Read more

Incident date: Feb 1, 2026

While driving home @ approximately 45 mph, the transmission seemed go out of gear followed by a loud bang and rapidly slowed to 20mph. The truck would no longer shift gears and now has no reverse gear

Incident date: Jun 5, 2026

Goodday, I bought the car a month ago from a dealer on terms. The first time i drove car and turning right its sounds like the wheel or something is about to break off. Like maybe the axel. Extremly loud. Scary loud. No matter speed, turning right does this. I returned car to dealer. They say the ro... Read more

Incident date: Jun 5, 2026

As I was pulling into a parking space, the car suddenly accelerated, ran through bushes, down a slope across a sidewalk hitting a city utility box. and jumped the curb finally stopping on the street. no other vehicles were involved and no injuries. I did not report at the time of the incident, bec... Read more

Crash

Incident date: May 28, 2026

Travel assist unavailable warning comes on several time a minute with a visual indicator and loud chime. Very distracting while driving. Known issue to VW

Incident date: Jun 4, 2026

While driving at highway speed, I experienced a sudden loss of engine power with no warning. This created an immediate safety hazard for myself and other drivers. The vehicle was diagnosed by Mercedes-Benz of Georgetown as requiring a full engine replacement (~$19,000). This failure is consistent w... Read more

Incident date: Oct 14, 2025

The contact owns a 2013 Ford Fiesta. The contact received the recall notification letter for NHTSA Campaign Number: 20V331000 (latches, locks, and linkages). The contact stated that the passenger-side door opened while driving at 30-35 MPH. While her daughter was driving, the passenger side rear doo... Read more

Incident date: Oct 14, 2025

The contact owns a 2016 Honda Pilot. The contact stated that after attempting to use the Push-To-Start to start the vehicle, an abnormal clicking sound was heard and the engine failed to turn over. Several Unknown warning lights illuminated. The vehicle was towed to a local independent mechanic, whe... Read more

Incident date: May 29, 2026

This vehicle had a engine replaced by the dealership Nov 2024.Has not run the same since.Getting worse and seems like transmission issues.I was told The first and the 2nd owner which I'm the 2nd owner has a 5 year 100,000 mile warranty.It's been 4 years and since I've had the vehicle I've driven ro... Read more

Incident date: May 8, 2026

The sunroof/moonroof glass spontaneously shattered. At 245 in the afternoon at 65 miles an hour no other vehicles near it. The day was clear and the temperature was in the low 70s. Heard a bang and pulled over to discover the glass had shattered. There was flying glass had another vehicle been n... Read more

Incident date: Apr 19, 2026

Driver awareness warning goes off frequently. There is no way to desensitize it. As a result warnings are ignored. Dealer and manufacturer says there is not way to prevent this issue.

Incident date: Apr 19, 2026

Driver awareness warning goes off frequently. There is no way to desensitize it. As a result warnings are ignored. Dealer and manufacturer says there is not way to prevent this issue.

Incident date: May 21, 2026

The lake keep assist safety feature works inconsistently. Many times, the system has allowed my vehicle to cross the yellow or white lines, when it shouldn't have. Even worse, during wintertime, the vehicle gets confused as to what is road and what is not, jerking the vehicle in directions that it s... Read more

Incident date: May 21, 2026

Incident date: May 20, 2026

The fuel tank support sheet metal has corroded away such that the fuel tank is not supported on the passenger side and may fall from the vehicle. This could cause sudden failure of the vehicle to be operated and possible fire from leaking fuel if the tank falls out.

Incident date: Dec 1, 2025

Upon taking my 2021 Rav4 Hybrid in for the rear traction motor cable corrosion recall (25TD01) on 5/7/2026, I was told there are no parts, no estimated arrival time, and therefore not even a rough estimate for a timeframe of repair. I was told that no one would inspect or evaluate the part in questi... Read more

Incident date: Mar 1, 2026

On a side street approximately 1/4 mile before we were going to enter a highway the car suddenly resisted motion substantially and I had to immediately pull to the side. I tried reverse and the resistance was higher, I put it back in forward and it released. However, I immediately but slowly headed ... Read more

Incident date: Mar 1, 2026

The vehicle shudders and it very slow to shift from park to drive.

Incident date: Mar 1, 2026

The vehicle shudders and it very slow to shift from park to drive.

Showing 50 of 114 complaints.

NHTSA Safety Ratings, 2023 RAM PROMASTER

2023 Ram ProMaster CV FWD

Category	Rating
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2023 RAM PROMASTER

89 manufacturer communications from 55 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
060000 ENGINE AND ENGINE COOLING	17
110000 ELECTRICAL SYSTEM	14
280000 BACK OVER PREVENTION	7
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	5
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	4
350000 EQUIPMENT	4
353000 EQUIPMENT:ELECTRICAL	4
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM	3

110000 ELECTRICAL SYSTEM

FCW Light On. DTC C14A5-97 And C14A5-92 FFCM Sensor Blocked Or Blinded

353000 EQUIPMENT:ELECTRICAL

Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to nav

100000 POWER TRAIN

WARRANTY BULLETIN D-23-24 2019 - 2021 RAM Promaster (VF) 62TE Transmission Core Returns (Rev.A )

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Radio Navigation Displays Message ?No Maps Available?

350000 EQUIPMENT

Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

060000 ENGINE AND ENGINE COOLING

PSU Oil Pump Assy

060000 ENGINE AND ENGINE COOLING

Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Customer complaints may include a noise coming from under de hood described as a squeal, scr

280000 BACK OVER PREVENTION

Humming Noise Through Speakers While Vehicle Is Off

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

274300 LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

220000 SEATS

2nd Row Center Seat Lazy Or Slow When Folding.

114000 ELECTRICAL SYSTEM:WIRING

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

110000 ELECTRICAL SYSTEM

353000 EQUIPMENT:ELECTRICAL

Wireless Qi Charger Not Charging

110000 ELECTRICAL SYSTEM

Wireless Qi Charger Not Charging

110000 ELECTRICAL SYSTEM

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please subm

060000 ENGINE AND ENGINE COOLING

062400 ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

357500 EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

Restore Vehicle Configuration Customers may experience the following: ? Customer installed rear speakers do not work. This bulletin involves performing a restore vehicle configuration procedure.

060000 ENGINE AND ENGINE COOLING

Suspected engine coolant leak.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Diagnostic LOP Change

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

SiriusXM (SXM) Advertisements Pop Up On Radio

160000 STRUCTURE

FLOOR FRONT CARPET As of August 16, 2023, the front carpet is no longer standard, claims for shortages and errors will be denied.

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Flash: Radio Frequency Hub Module (RFHM) Update The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs): ?

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Resets Intermittently After A Screech Or Buzz Sound

980000 UNKNOWN OR OTHER

Radio Resets Intermittently After A Screech Or Buzz Sound

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

030000 BRAKES (PWS)

PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical

110000 ELECTRICAL SYSTEM

033100 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER

USB Hub In-Operable

353000 EQUIPMENT:ELECTRICAL

Wireless Qi Charger Not Charging

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

R1L Radio Software USB Update to R145.00.15 The customer may describe one or more of the following: ? Radio satellite function is inoperative, or the SAT channel shows the message: "Satellite Antenna Unavailable/Satellite Signal Failure".

118000 ELECTRICAL SYSTEM:SOFTWARE

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)

110000 ELECTRICAL SYSTEM

Power wndow switch passenger

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Power wndow switch passenger

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Over The Air 139.01.19, 139.01.60 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? Radio satellite function is inoperative, or the SAT channel shows the message: Satellite Antenna Unavai

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTCs) present.

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

353000 EQUIPMENT:ELECTRICAL

B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.

060000 ENGINE AND ENGINE COOLING

Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present.

350000 EQUIPMENT

Brake Master Cylinder Before replacing this part, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

030000 BRAKES (PWS)

Brake Master Cylinder Before replacing this part, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

060000 ENGINE AND ENGINE COOLING

Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs. NOTE: **ALL VEHICLES ON THE RSU VIN LIST REQUIRE

060000 ENGINE AND ENGINE COOLING

Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance

061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. If the engin

280000 BACK OVER PREVENTION

ROCKER ARM ASSY - ROLLER ROCKER Case 1.- Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, re

135000 VISIBILITY:REARVIEW MIRRORS/DEVICES

Mirror

060000 ENGINE AND ENGINE COOLING

Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs.

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

060000 ENGINE AND ENGINE COOLING

280000 BACK OVER PREVENTION

Uconnect Box Require Service Message

110000 ELECTRICAL SYSTEM

Uconnect Box Require Service Message

280000 BACK OVER PREVENTION

Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. ? Radi

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

280000 BACK OVER PREVENTION

ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all

010000 STEERING

030000 SERVICE BRAKES, HYDRAULIC

110000 ELECTRICAL SYSTEM

200000 WHEELS

280000 BACK OVER PREVENTION

210000 TRAILER HITCHES

020000 SUSPENSION

060000 ENGINE AND ENGINE COOLING

ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspe

280000 BACK OVER PREVENTION

170000 LATCHES/LOCKS/LINKAGES

Owner complains that the rear doors will not unlock (right side latch). Technician observed no Diagnostic Trouble Codes (DTCs) however the rear doors are not unlocking.

171200 LATCHES/LOCKS/LINKAGES:DOORS:LOCK

Owner complains that the rear doors will not unlock (right side latch). Technician observed no Diagnostic Trouble Codes (DTCs) however the rear doors are not unlocking.

110000 ELECTRICAL SYSTEM

On Vehicles With Sales Code HCD A/C Delete, after performing TSB 18-025-22 REV C Air Conditioning DTC?s Are Present.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

On Vehicles With Sales Code HCD A/C Delete, after performing TSB 18-025-22 REV C Air Conditioning DTC?s Are Present.

110000 ELECTRICAL SYSTEM

Vehicle Will Not Shut Off With Ignition Switch. Yellow Key Light And Message ?Service Passive Entry Vehicle Will Not Shut Off Or Restart? ?To Shut Off Vehicle See Vehicle Settings? Displayed In Cluster

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Seal, Sunroof

110000 ELECTRICAL SYSTEM

SENSOR Intrusion Module

060000 ENGINE AND ENGINE COOLING

Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30

RAM PROMASTER - All Years Overview

Complete safety history for the RAM PROMASTER across all model years (2014, 2026).

109 Total Recalls

924 Total Complaints

0 Investigations

33 Reported Crashes

11 Reported Fires

0 Reported Deaths

RAM PROMASTER - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	4	2	View
2025	4	9	View
2024	5	17	View
2023 (current)	5	114
2022	8	96	View
2021	8	154	View
2020	5	63	View
2019	9	76	View
2018	10	54	View
2017	10	93	View
2016	15	49	View
2015	13	80	View
2014	13	117	View

Other RAM Models

Model	Recalls	Complaints
3500	357	3,389	View
2500	337	7,345	View
1500	324	16,135	View
5500	163	198	View
4500	162	64	View
PROMASTER CITY	46	139	View
C/V TRADESMAN	5	14	View
3500 CAB CHASSIS	2	4	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 RAM PROMASTER

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2023 RAM PROMASTER

Safety Technology

Technical Service Bulletins, 2023 RAM PROMASTER

Most Affected Components

RAM PROMASTER - All Years Overview

RAM PROMASTER - Year by Year

Other RAM Models