2017 RAM PROMASTER

10 recalls, 93 complaints - 450 TSBs

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Defect Description

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever posi... Read more

Consequence

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Remedy

Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.

20 vehicles affected

Manufacturer: Prime-Time Specialty Vehicles

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Defect Description

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the ac... Read more

Consequence

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

222,207 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

Defect Description

Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

Consequence

An overheated fan motor increases the risk of a fire.

Remedy

Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020.... Read more

99,128 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

SEATS

Defect Description

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may no... Read more

Consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy

New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

544 vehicles affected

Manufacturer: New England Wheels

SEATS

Defect Description

Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotate... Read more

Consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy

MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

2,080 vehicles affected

Manufacturer: Mobility Transportation Services

SEATS

Defect Description

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locke... Read more

Consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy

Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.

90 vehicles affected

Manufacturer: Prime-Time Specialty Vehicles

EQUIPMENT

Defect Description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma... Read more

Consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd... Read more

61,791 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EQUIPMENT

Defect Description

Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers... Read more

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product... Read more

550 vehicles affected

Manufacturer: Midwest Automotive Designs, LLC

EQUIPMENT:OTHER:LABELS

Defect Description

Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the ... Read more

Consequence

The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

Remedy

Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this ... Read more

113,896 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

AIR BAGS:FRONTAL

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2017 RAM ProMaster vehicles manufactured October 1, 2016, to December 7, 2016. The seat mounted side air bag inflator initiator may fail to ignite during a crash.

Consequence

If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.

Remedy

Chrysler will notify owners, and dealers will replace the seat mounted side air bags, free of charge. The recall began February 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S96.

25 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

Complaint Statistics

93 total complaints 3 crashes 2 fires

Top Reported Components

Component	Complaints
ENGINE	18
POWER TRAIN	16
ELECTRICAL SYSTEM	15
EXTERIOR LIGHTING	6
SERVICE BRAKES	4
FUEL/PROPULSION SYSTEM	3
STEERING	3
SUSPENSION	3
VEHICLE SPEED CONTROL	2
WHEELS	2

Incident date: May 18, 2026

At roughly 90,000 miles the forward multipurpose camera has an internal failure and a lot of my safety features no longer work, such as Road departure mitigation, Auto high beams, Lane keeping assist, collision avoidance, and adaptive cruise control. This is a very common problem amongst these vehic... Read more

Incident date: Feb 16, 2024

The contact owns a 2021 Chevrolet Silverado 1500. While driving 43 MPH, the message "Brake Failure" was displayed. The contact then lost control of the vehicle, and the vehicle drove from the right side to the left side of the road, the vehicle drove off the road and crashed into a ditch before comi... Read more

Crash

Incident date: May 21, 2025

Ford still does not have a fix for this issue and my check engine light is now illuminated.

Incident date: May 21, 2025

Rear Camera Recalls for the F-150 are well documented, yet my VIN is omitted. For over a year, the image will be intermittently blue, black, and colored lines.

Incident date: Mar 3, 2025

BCI malfunction indication comes on while driving and the car intermittently doesn’t start. According to Nissan this issue has caused recalls but my vehicle is not listed with any recalls. It is causing safety concerns while driving, as well as caused me to be stuck places sometime for hours at a ... Read more

Incident date: Feb 3, 2025

CRANK NO START WITH A P129F SET DUE TO INTERNAL SPEED FAILURE BETWEEN FUEL PUMP AND FUEL PUMP CONTROL MODULE. UPDATED DESIGN MODULE AND PUMP MUST BE REPLACED TOGETHER SE APAGO DEJANDONOS EN MEDIO DE 2 CARRILES EN UNA CURVA Y NO FUNCIONABAN LAS INTERMITENTES PASABAN MUCHOS AUTOS Y TRAILERS ESTABAMOS... Read more

Incident date: Feb 3, 2025

I have been experiencing a strong fuel odor both inside and outside the cabin when starting the engine. After several months of experiencing this issue, I recently had my vehicle fully inspected by an authorized Subaru dealership, and they confirmed a critical fuel leak issue. The dealership discov... Read more

Incident date: Jan 3, 2025

My car has been in the Kia shop for engine. We just stopped on the freeway and for the module recall and my safety bag is just constantly on since I’ve gotten it and now I’m noticing electrical issues that shouldn’t be someone told me. Hey you need to file a complaint because your car can catc... Read more

Incident date: Jan 3, 2025

Incident date: Aug 27, 2024

I drove on [XXX] from Los Angeles towards San Diego in the morning. I followed the traffic in the middle lane and turned on the ACC, including the lane-keep assist, at the same time. The speed was set at 78 mph, but the traffic was moving faster than that. The distance was set to level 3 for ACC au... Read more

Incident date: Aug 27, 2024

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine and the engine hot warning lights were illuminated. The vehicle was driven to the shoulder of the road. The contact allowed the vehicle to cool down. The vehicle was driven to the residenc... Read more

Incident date: Aug 28, 2024

The engine in my 2017 Hyundai Santa Fe malfunctioned due to issues with the connecting rod bearings, a known defect for this model. While driving on the highway, the engine began to slow down and fail, creating a hazardous situation that jeopardized my safety and that of other road users. A diagnost... Read more

Incident date: Aug 28, 2024

Rear left toe link failed while entering a curved freeway on ramp. Failure caused the vehicle to lose traction in the rear causing the vehicle to fish tail. Advanced drivers training prevented a collision but the vehicle swayed back forth due to the forward momentum. By a miracle there was no collis... Read more

Incident date: Aug 28, 2024

My 2020 Jeep Grand Cherokee touch screen is delaminating. I have attempted to contact uConnect and Jeep. UConnect initially agreed to replace the screen free of charge after having it diagnosed, but once I had it diagnosed and called back uConnect claimed the first representative that approved the... Read more

Incident date: Feb 5, 2024

AEB system has been malfunctioning when driving applying brakes without warning.

Incident date: Jun 16, 2023

The transmission began leaking fluid and has experienced slippage while driving. I took the vehicle to Hendrick Subaru in Feb. 2023 for diagnostics and was told the leak was unserviceable and needed replacement. I was told they detected minor slippage at the time. It is now June 2023 and the dealer ... Read more

Incident date: Jun 16, 2023

The contact owns a 2018 Honda CR-V. The contact stated that while driving 50 MPH, the vehicle lost power steering assist. Additionally, the vehicle made an abnormal sound. The contact related the failure to NHTSA Campaign Number: 18V663000 (Steering). The vehicle was taken to the dealer, who informe... Read more

Incident date: Jun 16, 2023

We are a used vehicle dealer. We purchased this vehicle for resale from a new vehicle dealer, while transporting it back to our lot, the motor blew up. Kia is willing to fix it, but not while it is titled in our name. They will only repair if it is in a private individuals name. There is an issu... Read more

Incident date: May 29, 2022

I have a problem that happened with a trouble code: P052E. It appears for now reason so the problem is in a faulty positive crankcase ventilation regulator valve. It costs a lot and not all the mechanics can do this type of work.

Incident date: May 29, 2022

My transmission let go

Incident date: May 28, 2023

My check engine light came on. Vehicle would not operate. Checked oil and it was down over 5 quarts of oil but I still had 2,000 miles until oil change was needed. Took to Hiller Ford with excessive oil consumption complaint. New oil dipstick, oil plug, oil change, and reprogrammed PCM. Return... Read more

Incident date: May 28, 2023

Rear suspension coil spring was broken, with only 62,000 miles. This sounds similar to the problem with this car's cousin, the 2018-19 VW Tiguan, which had a recall. (https://www.consumerreports.org/car-recalls-defects/volkswagen-recalls-cars-suvs-springs-could-break/)

Incident date: Feb 17, 2023

Rack and pinion went out at 66,000 miles. I have send reviews on this make and model that this is a problem. I have talked to multiple mechanics who have adv this is an electric problem in these cars and with different years.

Incident date: Feb 17, 2023

We bought this new Ford Escape at Malloy Ford in December 2019. It now has just under 21,000 miles. We have never had any prior wiper problem. Our Escape is a Titanium model with intermittent wipers that adjust automatically to whatever speed is needed to clear whatever amount of rain is hitting ... Read more

Incident date: Sep 23, 2022

2017 RAM PROMASTER. CONSUMER WRITES IN REGARD TO ENGINE COOLING FAN SAFETY RECALL.

Incident date: Feb 1, 2022

Catastrophic flywheel failure. Small noise turned to large noise in a day.

Incident date: Feb 13, 2022

The contact owned a 2017 Ram Promaster 3500. The contact stated that after parking the vehicle on the side of his house, he received an alert from a sensor camera attached to his home. When the contact checked the alert, he saw that the vehicle had caught fire. The contact immediately called the fir... Read more

Fire

Incident date: Nov 19, 2021

parking brake did not fully release (with no apparent signs). drove 20 miles, brake warning lights went on about 18 miles in to the drive. Pulled up to gas pump with rear wheels (unknowingly) glowing red. $6000 damage incurred, could have easily been an explosion at the pumps. Dealer purchased exten... Read more

Incident date: Aug 25, 2021

We purchased 4 of these Dodge promasters about 4 years ago. During the first year we were replacing headlights about every 2 months. Dodge told us that we needed to use their "heavy duty" bulbs. These bulbs seem to last about 1 year. They have a 2 year warranty on original purchase, so after 2 years... Read more

Incident date: Aug 25, 2021

Incident date: Nov 18, 2020

The engine has been replaced in the truck with under 95k then the transmission goes down at 105k. Paid over 13k just for those two repairs within 4 months period. Those vans needs to be recalled for many complaints!

Incident date: Nov 18, 2020

Incident date: Mar 10, 2021

THE ETC WARMING LIGHT WILL COME ON AND THE VAN WILL DECREASE POWER MOMENTARILY , I USUALLY PULL OVER, TURN THE ENGINE OFF AND THEN BACK ON. THAT LIGHT GOES OUT AND THEN THE CHECK ENGINE LIGHT WILL COME ON AND STAY ON. AFTER SEVERAL STARTS AND STOPS THE CHECK ENGINE LIGHT GOES OUT. DEALER FIXED IT LA... Read more

Incident date: Feb 18, 2021

WE HAVE 3 RAM PROMASTERS AND ALL 3 HAVE AN OIL LEAK AT THE OIL COOLER, COSTING OVER $800 EACH TO HAVE REPAIRED. AGAIN, ALL 3 HAVE HAD THE SAME ISSUE RESULTING IN OVER $2,400 IN REPAIRS.

Incident date: Dec 10, 2020

RECALL NHTSA # 19V-818 COOLING FAN MODULE CAN FAIL CAUSING VEHICLE FIRE. RECALL NHTSA # 20V-036 SHIFTER CABLE. UNINTENDED VEHICLE MOVEMENT WHICH CAN CAUSE A CRASH. DEALER AND DODGE ARE NOT WILLING TO CORRECT THE ABOVE. I AM CONCERNED ABOUT SAFE OPERATION OF MY VEHICLE

Incident date: Dec 10, 2020

Incident date: Dec 7, 2020

LOCAL DEALER, SUNSR DODGE, NOT RESPONSIVE TO COMPLETING RECALLS. NHTSA RECALL# 19V818 AND 20V-036. ANDREW HODGSON SARASOTA FL [email protected]

Incident date: Nov 23, 2020

THE HEADLAMPS HAVE BEEN REPLACED MULTIPLE TIMES, WAY MORE THAN THEY SHOULD NEED. WE REPLACED THE DRIVERS SIDE LOW BEAM IN DECEMBER 2019, APRIL 2020 AND NOW IT IS IT OUT AGAIN - NOVEMBER 2020. IN ADDITION, THERE ARE NO WARNING LIGHTS TO LET THE DRIVER KNOW THE LOW BEAM LIGHT IS OUT. OUR VEHICLE ONLY ... Read more

Incident date: Nov 13, 2020

I HAD THE VEHICLE SERVICED UNDER A DIFFERENT RECALL NOTICE AND WHEN IT WAS PICKED UP FROM THE DEALER THE EMERGENCY BRAKE WOULD NOT DISENGAGE. I TRIED TO DRIVE THE VEHICLE AND IT MADE A LOUD SOUND FROM THE DRIVER SIDE REAR WHEEL AND ON INSPECTION THE DEALERSHIP DETERMINED THAT WHEN THE EMERGENCY BRAK... Read more

Incident date: Nov 13, 2020

Incident date: Sep 8, 2020

HAD THE VAN SERVICED PER THE RECALL FOR THE ENGINE COOLING FAN ISSUE. TOOK TO THE DEALERSHIP I PURCHASED FROM. AFTER DRIVING AWAY FROM THE DEALERSHIP AND GETTING ABOUT 50 MILES DOWN THE ROAD THE SERVICE ENGINE LIGHT CAME ON. I COULD NEVER GET AHOLD OF THE DEALERSHIP AGAIN. DON JACKSON IN ATLA... Read more

Incident date: Sep 8, 2020

Incident date: Sep 11, 2020

2017 RAM PROMASTER 3500. CONSUMER WRITES IN REGARDS TO TWO NHTSA SAFETY RECALLS 20V-036 AND 19V-818. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIRS. *JS

Incident date: Sep 11, 2020

Incident date: Jun 29, 2020

TL* THE CONTACT OWNS A 2017 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL R... Read more

Incident date: Jun 29, 2020

Incident date: Feb 1, 2020

FRONT DRIVER SIDE CV AXEL FAILING. MAJOR STEERING JIGGLE AND TIRE WOBBLE ANYWHERE FROM 30-65MPH ON STRAIGHT AWAYS AND ESPECIALLY ON CORNERS. HAVE STOPPED OPERATING THE VEHICLE UNTIL PART IS REPLACEABLE, UNFORTUNATELY NATION WIDE BACKORDER HAPPENING NOW, APPARENTLY BECAUSE THIS IS HAPPENING TO LOTS O... Read more

Showing 50 of 93 complaints.

Technical Service Bulletins, 2017 RAM PROMASTER

450 manufacturer communications from 229 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	78
100000 POWER TRAIN	37
060000 ENGINE AND ENGINE COOLING	36
160000 STRUCTURE	27
060000 ENGINE (PWS)	24
110000 ELECTRICAL SYSTEM	23
162300 STRUCTURE:BODY:DOOR	12
130000 VISIBILITY	11

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

060000 ENGINE AND ENGINE COOLING

Suspected engine coolant leak.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

160000 STRUCTURE

FLOOR FRONT CARPET As of August 16, 2023, the front carpet is no longer standard, claims for shortages and errors will be denied.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

162300 STRUCTURE:BODY:DOOR

Check Strap Webbing Kit on Driver?s Side Front Door The repair eliminates the over swing when opening the driver?s side door. This bulletin involves installing a webbing kit on the front left driver?s door for the door check strap.

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

060000 ENGINE AND ENGINE COOLING

280000 BACK OVER PREVENTION

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

162900 STRUCTURE:BODY:ROOF AND PILLARS

D-Pillar Upper LT,D-Pillar Upper RT,Plug Retractor C-Pillar Plasti Beginning 2023 Model Year the D-Pillar Trims are no longer included in the original vehicle build. Warranty claims for shortage and error will be subject to change back.

160000 STRUCTURE

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician

150000 SEAT BELTS

140000 AIR BAGS

130000 VISIBILITY

120000 EXTERIOR LIGHTING

110000 ELECTRICAL SYSTEM

050000 PARKING BRAKE

160000 STRUCTURE

Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumin

130000 VISIBILITY

120000 EXTERIOR LIGHTING

110000 ELECTRICAL SYSTEM

050000 PARKING BRAKE

160000 STRUCTURE

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

160000 STRUCTURE

980000 UNKNOWN OR OTHER

163200 STRUCTURE:INTERIOR PANELS:DOOR

160000 STRUCTURE

060000 ENGINE AND ENGINE COOLING

Window Regulator Motor Assembly Servicing

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Window Regulator Motor Assembly Servicing

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

110000 ELECTRICAL SYSTEM

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

110000 ELECTRICAL SYSTEM

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

162300 STRUCTURE:BODY:DOOR

CHECK, Front Door When servicing the Check strap or hinge please follow TSB 23-019-22 to protect against additional component failure.

100000 POWER TRAIN

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace

151200 SEAT BELTS:FRONT:WEBBING

Check Strap Webbing Kit on Driver?s Side Front Door This bulletin involves installing a webbing kit on the front left driver?s door for the door check strap. The repair eliminates the over swing when opening the driver?s side door.

162300 STRUCTURE:BODY:DOOR

350000 EQUIPMENT

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the techn

110000 ELECTRICAL SYSTEM

356000 EQUIPMENT ADAPTIVE/MOBILITY

102900 POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

106000 POWER TRAIN:AXLE ASSEMBLY

SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.

350000 EQUIPMENT

SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.

106200 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.

350000 EQUIPMENT

SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.

160000 STRUCTURE

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

050000 PARKING BRAKE

100000 POWER TRAIN

980000 UNKNOWN OR OTHER

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

160000 STRUCTURE

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

353000 EQUIPMENT:ELECTRICAL

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

050000 PARKING BRAKE

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

103952 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:SHAFT:OUTPUT

Outer Half Shaft Boot Replacement

106200 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Outer Half Shaft Boot Replacement

350000 EQUIPMENT

Outer Half Shaft Boot Replacement

350000 EQUIPMENT

Outer Half Shaft Boot Replacement

060000 ENGINE (PWS)

Outer Half Shaft Boot Replacement

020000 SUSPENSION

Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS

070000 FUEL SYSTEM, GASOLINE

100000 POWER TRAIN

280000 BACK OVER PREVENTION

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Key Cannot Be Removed From Ignition, Or No Start concerns

116100 ELECTRICAL SYSTEM:IGNITION:SWITCH

Key Cannot Be Removed From Ignition, Or No Start concerns

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

100000 POWER TRAIN

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ARE

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Customer Complaint May Include Engine Oil Leak Or Consumption

100000 POWER TRAIN

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$)

100000 POWER TRAIN

114000 ELECTRICAL SYSTEM:WIRING

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Re

280000 BACK OVER PREVENTION

Wind Or Whistle Noise From Windshield

280000 BACK OVER PREVENTION

Wind Or Whistle Noise From Windshield

130000 VISIBILITY

Wind Or Whistle Noise From Windshield

131000 VISIBILITY:WINDSHIELD

Wind Or Whistle Noise From Windshield

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RAM PROMASTER - All Years Overview

Complete safety history for the RAM PROMASTER across all model years (2014, 2026).

108 Total Recalls

869 Total Complaints

0 Investigations

30 Reported Crashes

14 Reported Fires

0 Reported Deaths

RAM PROMASTER - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	3	1	View
2025	4	8	View
2024	5	17	View
2023	5	87	View
2022	8	84	View
2021	8	147	View
2020	5	60	View
2019	9	73	View
2018	10	54	View
2017 (current)	10	93
2016	15	48	View
2015	13	80	View
2014	13	117	View

Other RAM Models

Model	Recalls	Complaints
3500	357	3,389	View
2500	337	7,345	View
1500	324	16,135	View
5500	163	198	View
4500	162	64	View
PROMASTER CITY	46	139	View
C/V TRADESMAN	5	14	View
3500 CAB CHASSIS	2	4	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2017 RAM PROMASTER

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2017 RAM PROMASTER

Most Affected Components

RAM PROMASTER - All Years Overview

RAM PROMASTER - Year by Year

Other RAM Models