2024 RAM PROMASTER
5 recalls, 17 complaints - 10 TSBs
25V876000 Dec 17, 2025
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Defect Description
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint... Read more
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
25V720000 Oct 23, 2025
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Consequence
Electrical circuits that overheat increase the risk of a fire.
Remedy
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were m... Read more
25V665000 Oct 6, 2025
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
Consequence
A loss of drive power increases the risk of a crash.
Remedy
Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. ... Read more
25V330000 May 21, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, ... Read more
Consequence
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
24V416000 Jun 6, 2024
EQUIPMENT:OTHER:LABELS
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbe... Read more
Consequence
A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Remedy
Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
Complaint Statistics
17 total complaints
1 crashes 5 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| STEERING | 3 |
| ELECTRICAL SYSTEM | 3 |
| UNKNOWN OR OTHER | 3 |
| FUEL/PROPULSION SYSTEM | 1 |
| LANE DEPARTURE: LANE KEEP: STEERING ASSIST | 1 |
| TIRES | 1 |
| ENGINE | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
LANE DEPARTURE: WARNING
Jun 18, 2026
Incident date: Jun 18, 2026
I feel unsafe and frustrated, the vehicle is experiencing, frequent uncommanded braking events, false activations of the automatic emergency braking system and lane keeping warnings with random self steering adjustments.I have reported this to my Ram service center in Shakopee, MN multiple times. Th... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Jun 18, 2026
Incident date: Jun 18, 2026
I feel unsafe and frustrated, the vehicle is experiencing, frequent uncommanded braking events, false activations of the automatic emergency braking system and lane keeping warnings with random self steering adjustments.I have reported this to my Ram service center in Shakopee, MN multiple times. Th... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jun 18, 2026
Incident date: Jun 18, 2026
I feel unsafe and frustrated, the vehicle is experiencing, frequent uncommanded braking events, false activations of the automatic emergency braking system and lane keeping warnings with random self steering adjustments.I have reported this to my Ram service center in Shakopee, MN multiple times. Th... Read more
STEERING
Jun 18, 2026
Incident date: Nov 11, 2025
Elections power steering failed and could not steer . Corrosion on plugs ram had to replace every part of power stering
UNKNOWN OR OTHER
Jun 11, 2026
Incident date: Jun 11, 2026
I need to file a complaint because there is no fix available for this and the recall has been in place for almost 9 months - i have been unable to rent or sell or use this vehicle with the open recall that there's no fix in place for. I heard that Stellantis (FCS USA) had said that these vehicles t... Read more
ELECTRICAL SYSTEM
Jun 11, 2026
Incident date: Jun 11, 2026
The part behind the dashboard touchscreen for the radio went bad, they call it the APIM (Accessory Protocol Interface Module). It allows us to see the screen when in reverse among other things. They are incredibly common to go bad on certain model years of ford vehicles. Very expensive to fix as the... Read more
UNKNOWN OR OTHER
Jun 2, 2026
Incident date: Nov 15, 2025
On multiple occasions, the car's onboard, factory-installed user interface system (the computer screen that operates climate control, navigation, entertainment, etc.) has pushed pop-up ads for Sirius FM. These pop-ups persist and interfere with operating of the system. This presents a driving distr... Read more
UNKNOWN OR OTHER
Jun 2, 2026
Incident date: Nov 15, 2025
Sunroof caused a leak in the vehicle cabin, under the front driver rug. So the water was coming up from the floor. This was after a heavy rain. I was told by Honda the drains were clogged and paid $1k for repair 5 months ago. I just recently noticed more water pooling on the rug after another heavy ... Read more
STEERING
May 7, 2026
Incident date: May 5, 2026
On 05/05/2026 I was driving my 2026 Honda Passport, while driving I suddenly had multiple warning lights display. The following alerts popped up on my dash, electric power steering problem, hill start assist problem, road departure mitigation system problem, trailer assist system problem, collision ... Read more
ELECTRICAL SYSTEM
May 7, 2026
Incident date: May 5, 2026
The vehicle experiences sudden loss of motive power during acceleration. Between 30–60 mph, the transmission fails to upshift correctly, causing the engine RPMs to spike to 5000 while the vehicle fails to gain speed. This creates a severe safety hazard when merging into high-speed traffic. Additio... Read more
ENGINE AND ENGINE COOLING
Apr 10, 2026
Incident date: Apr 9, 2026
The contact owns a 2018 Ram 2500. The contact was notified of NHSTA campaign Number: 25V720000 (Engine and Engine Cooling); however, the recall remedy was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded the reasonable amount of time for the re... Read more
ENGINE
Mar 24, 2026
Incident date: Mar 23, 2026
I own a 2019 Honda Accord 1.5L with 112,985 miles. The vehicle developed a blown head gasket with coolant leaking into Cylinder 3. The failure was first confirmed via a combustion leak (CTR) test performed by an independent Honda specialist (Hond-Auto Specialist) on March 2, 2026, and later confirme... Read more
TIRES
Mar 16, 2026
Incident date: Jan 6, 2026
The contact owns a 2018 Ram 2500 equipped with Michelin Tires, Tire Line: LTX MS2, Tire Size: 245/75/R17, DOT Number: [XXX]. The contact stated that while driving at an undisclosed speed, the low-pressure tire warning light illuminated, indicating that the passenger’s side rear tire pressure was l... Read more
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
Feb 23, 2026
Incident date: Feb 9, 2026
The contact owned a 2025 Toyota Tundra. The contact stated that while driving at approximately 60 MPH, there was an object in the road that he attempted to swerve around; however, the lane-keeping assist feature independently activated, causing the vehicle to jerk off the road, down the median, and ... Read more
Crash
5 injured
STEERING
Mar 23, 2025
Incident date: Mar 21, 2025
Power steering assist failure. Happening while not in motion.
FUEL/PROPULSION SYSTEM
Mar 23, 2025
Incident date: Mar 21, 2025
Fuel pump won’t shut off when car is turned off, I had to pull out fuel pump fuse because my battery kept getting drain, I’ve had difficulty starting and it’s only been a month since I bought this car,I’ve had to buy a bypass cable to temporarily fix the issue, this has happen to so many peo... Read more
ELECTRICAL SYSTEM
Mar 23, 2025
Incident date: Mar 21, 2025
Fuel pump won’t shut off when car is turned off, I had to pull out fuel pump fuse because my battery kept getting drain, I’ve had difficulty starting and it’s only been a month since I bought this car,I’ve had to buy a bypass cable to temporarily fix the issue, this has happen to so many peo... Read more
NHTSA Safety Ratings, 2024 RAM PROMASTER
2024 Ram ProMaster CV FWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2024 RAM PROMASTER
10 manufacturer communications from 10 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 2 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 2 |
| 060000 ENGINE AND ENGINE COOLING | 1 |
| 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 1 |
| 350000 EQUIPMENT | 1 |
| 353000 EQUIPMENT:ELECTRICAL | 1 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
| 220000 SEATS | 1 |
S2408000009
Jan 30, 2024
110000 ELECTRICAL SYSTEM
FCW Light On. DTC C14A5-97 And C14A5-92 FFCM Sensor Blocked Or Blinded
9100287
Jan 18, 2024
353000 EQUIPMENT:ELECTRICAL
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
0800624A
Jan 17, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to nav
S1408000384
Jan 10, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S238A000058
Nov 30, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Radio Navigation Displays Message ?No Maps Available?
9100276
Nov 17, 2023
350000 EQUIPMENT
Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
S2308000142
Nov 16, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The Instrument Panel Cluster (IPC) Sets U1700-87 Body Computer Module Missing Message Erroneously
S2323000075
Sep 19, 2023
220000 SEATS
2nd Row Center Seat Lazy Or Slow When Folding.
9100226
Sep 15, 2023
110000 ELECTRICAL SYSTEM
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
S2307000002
Aug 31, 2023
060000 ENGINE AND ENGINE COOLING
Suspected engine coolant leak.
RAM PROMASTER - All Years Overview
Complete safety history for the RAM PROMASTER across all model years (2014, 2026).
108
Total Recalls
869
Total Complaints
0
Investigations
30
Reported Crashes
14
Reported Fires
0
Reported Deaths
RAM PROMASTER - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.