2014 RAM PROMASTER

13 recalls, 117 complaints - 528 TSBs

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Defect Description

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever posi... Read more

Consequence

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Remedy

Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.

20 vehicles affected

Manufacturer: Prime-Time Specialty Vehicles

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Defect Description

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the ac... Read more

Consequence

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

222,207 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

SEATS

Defect Description

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may no... Read more

Consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy

New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

544 vehicles affected

Manufacturer: New England Wheels

SEATS

Defect Description

Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotate... Read more

Consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy

MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

2,080 vehicles affected

Manufacturer: Mobility Transportation Services

EQUIPMENT

Defect Description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma... Read more

Consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd... Read more

61,791 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EQUIPMENT:OTHER:LABELS

Defect Description

Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the ... Read more

Consequence

The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

Remedy

Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this ... Read more

113,896 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EXTERIOR LIGHTING:BRAKE LIGHTS

Defect Description

Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and ca... Read more

Consequence

Trailer brake lights that are inoperative can increase the risk of a crash.

Remedy

Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall... Read more

2,291 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EXTERIOR LIGHTING:BRAKE LIGHTS

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the ... Read more

Consequence

Trailer brake lights that are inoperative can increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

6,422 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Defect Description

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013, to August 22, 2014. In the affected vehicles, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven... Read more

Consequence

If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will update the TPMS module with new software, free of charge. The recall began on December 8, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P62.

23,053 vehicles affected

Manufacturer: Chrysler Group LLC

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Defect Description

Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply w... Read more

Consequence

If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.

Remedy

Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P53.

18,953 vehicles affected

Manufacturer: Chrysler Group LLC

ELECTRICAL SYSTEM

Defect Description

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013 to May 22, 2014. The affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.

Consequence

This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.

Remedy

Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (ORC) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the ORC m... Read more

17,727 vehicles affected

Manufacturer: Chrysler Group LLC

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Defect Description

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through December 10, 2013. In the affected vehicles, if the accelerator pedal is pushed downward at a certain angle, the pedal may get stuck in the wide open throttle position due to... Read more

Consequence

A stuck accelerator pedal can result in uncontrolled acceleration, increasing the risk of a crash.

Remedy

Chrysler will notify owners and dealers will replace the accelerator pedal stopper with a larger one, free of charge. The recall is began on March 27, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P02. Note: These vehicles are equipped with a brake over... Read more

7,935 vehicles affected

Manufacturer: Chrysler Group LLC

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through November 15, 2013. During manufacturing, a tool may have damaged one of the brake hoses which may result in a leakage of brake fluid from the brake hose.

Consequence

Brake fluid leakage would result in a reduction of brake performance, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will inspect and replace the brake hoses, as necessary, free of charge. The recall began on March 26, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P03.

5,664 vehicles affected

Manufacturer: Chrysler Group LLC

Complaint Statistics

117 total complaints 10 crashes 3 fires 2 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	19
SERVICE BRAKES	14
POWER TRAIN	13
ENGINE	12
SUSPENSION	10
AIR BAGS	9
FUEL/PROPULSION SYSTEM	5
EXTERIOR LIGHTING	5
VEHICLE SPEED CONTROL	5
SEATS	4

Incident date: Dec 22, 2025

I recently had recall work done. I picked the vehicle up on December 23, 2025, and the vehicle is not charging properly or driving well. When plugged into the level 2 charger it took 10 plus hours to charge when it used to take 2.5 hours to charge. The vehicle is also not driving well now. As so... Read more

Incident date: Jul 17, 2025

The contact stated that while pulling into a parking spot with the brake pedal pressed, the vehicle displayed unintended acceleration, crashing into the wall of the building in front of the parking space. The air bags did not deploy. The contact immediately placed the vehicle in reverse, with the b... Read more

Crash

Incident date: Jul 17, 2025

Sunroofs suddenly exploding

Incident date: Oct 24, 2024

[XXX] Dear staff there are other people complaining of ENGINE MISFIRE also [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Oct 24, 2024

[XXX] Dear staff there are other people complaining of ENGINE MISFIRE also [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Mar 1, 2024

The contact owns a 2017 Ford Fusion Hybrid. The contact stated while making a left turn, the steering wheel made a complete 360-degree turn; however, the vehicle failed to respond as needed. Additionally, the horn and the buttons on the steering wheel became inoperable. The contact pushed up on the ... Read more

Incident date: Mar 1, 2024

I am the mechanic that was hard to work on this vehicle and I am feeling this out for the customer but I am submitting it in my name . Vehicle has code p105c and p0303. The first code is pending permanent and stored, it is saying the intake valve is stuck in a low lift position. The second code is ... Read more

Incident date: Mar 1, 2024

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle shuddered. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission clutch shudder. The vehicle was re... Read more

Incident date: Feb 1, 2024

Family and i were driving home from soccer and car violently stuttered felt like we hit a deer. This has happened three times now and has caused solenoid a in transmission to fail which i fixed . My wife smells a burning smell also randomly.

Incident date: Jan 2, 2024

The rear view camera on all Taycan models and years are unsafe and unusable as they are so wide angled that you can not reliably use them as it is almost impossible to see anything.

Incident date: Aug 20, 2023

The airbag light is on. The clocksprin is the failure and is very expensive at the dealer.

Incident date: Nov 1, 2021

The contact owns a 2014 Ram Promaster 1500. The contact stated that while depressing the brake pedal, the vehicle would independently shift into neutral(N) without warning. The vehicle would resume normal operation upon restart. The dealer was notified about the failure, and he was informed that the... Read more

Incident date: Nov 4, 2022

Stalls when braking and when backing. Fuel pump continues to run with engine off.

Incident date: Nov 4, 2022

Stalls when braking and when backing. Fuel pump continues to run with engine off.

Incident date: Oct 26, 2021

The contact owns a 2014 Ram Promaster 3500. The contact stated while driving at slow speeds, the front-end locked up. The contact noticed that the gear shifter was in reverse. The engine was in the undercarriage. The vehicle was towed to the contact's residence. The local dealer was not contacted. T... Read more

Incident date: Oct 26, 2021

Incident date: May 26, 2021

The contact owns a 2014 Ram 1500 Promaster. The contact stated that the oil cooler filter failed and caused coolant to mix with the engine oil. The vehicle was taken to an unknown dealer but was not repaired. The manufacturer was not contacted or notified of the failure. The approximate failure mile... Read more

Incident date: Apr 14, 2021

WAS DRIVING DOWN A NEIGHBORHOOD STREET AND STOPPED TO BACK INTO A DRIVEWAY WHEN I PUT THE VEHICLE IN REVERSE THE TRANSMISSION HOUSING BRACKET THAT HAS FOUR BOLTS HOLDING THE ENGINE AND TRANSMISSION BROKE OFF. LEAVING MY TRANSMISSION JUST INCHES FROM THE GROUND. THIS IS NOT SUPPOSED TO HAPPEN. THERE ... Read more

Incident date: Dec 2, 2020

MY PASSENGER SIDE MIRROR IS BEING FOLDED IN BY THE WIND AT 60 MILES PER HOUR. THIS IS EXTREMELY DANGEROUS AS THIS IS A CARGO VAN AND THERE ARE NO WINDOWS TO SEE IF ANYONE IS BESIDE ME. I CANNOT CHANGE LANES SAFELY WITHOUT THAT MIRROR WORKING PROPERLY. I BELIEVE THE ISSUE IS WITH THE MOTOR THAT FO... Read more

Incident date: Jun 16, 2020

ON JANUARY 23, 2020 RAM ISSUED A RECALL FOR A FAULTY TRANSMISSION SHIFTER CABLE FOR THE PROMASTER. AS OF TODAY, NEARLY 6 MONTHS LATER, THE PARTS ARE STILL NOT AVAILABLE TO FIX THE ISSUE. REPEATED CALLS TO THE DEALERSHIP HAS INDICATED THIS IS A NATIONWIDE PROBLEM AND THEY SAID IT WOULD LIKELY BE SE... Read more

Incident date: Jan 26, 2020

HEAD LAMPS BULBS CONTINOUSLY SUDDENLY BURN OUT. SAFETY ISSUE, AS DRIVING DURING DARK HOURS, AND SUDDENLY HAVE NO HEAD LIGHTS. HAVE REPLACED THEM 6 TIMES IN 4 MONTHS. ANOTHER OWNER OF SAME VEHICLE APPROACHED US AND ASK IF WE HAD PROBLEMS WITH HEAD LIGHTS. HE REPLIED HE HAS REPLACED HIS EIGHTEEN TIME... Read more

Incident date: Dec 12, 2019

MY 2014 RAM PROMASTER TRAVATO WITH 38923 MILES WAS LEAKING POWER STEERING FLUID FROM 2 HOSES THAT GO FROM POWER STEERING UNIT TO AN OIL COOLER IN FRONT OF THE RADIATOR. THIS SEEMED LIKE AN UNUSUALLY SHORT PERIOD OF TIME/MILES TO EXPERIENCE THIS SORT OF FAILURE AND POSSIBLY A DANGEROUS SITUATION, IN... Read more

Incident date: Sep 15, 2019

TL* THE CONTACT OWNS A 2014 RAM PROMASTER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY. THE CONTACT STATED THAT THE "SHIFT TO NEUTRAL AND BACK TO DRIVE" WARNING MESSAGE ILLUMINATED. THE CONTACT ALSO STATED THAT THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILL... Read more

Incident date: Jun 1, 2019

TL* THE CONTACT OWNS A 2014 RAM PROMASTER. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS D... Read more

Crash

Incident date: Jun 1, 2019

Crash

Incident date: May 16, 2019

MR. [XXX] (DRIVER) WAS DRIVING A DODGE PRO VAN DOWNHILL, AND PRESSED ON THE BRAKE PEDAL. THE PEDAL SNAPPED OFF. MR. [XXX] IMPACTED THE VEHICLE IN FRONT OF HIM, AND HIT THE STEERING WHEEL WITH HIS FACE, THE AIRBAG DEPLOYING SHORTLY AFTERWARDS, PUSHING HIS FACE BACKWARDS. HE RECEIVED FACIAL RECONST... Read more

Crash 1 injured

Incident date: May 16, 2019

Crash 1 injured

Incident date: Jun 6, 2019

ISSUES WITH OUR 2014 PROMASTER STARTED IN 2016. INSERTED KEY TO START IT AND IT WOULDN'T START. KEY WAS LOCKED IN IGNITION. TOWED TO DODGE SERVICE CENTER AND THEY HAD IT 3WKS. THEY REPLACED MANY PARTS INCLUDING PCM BOARD, SHIFTER ASSEMBLY, AND MANY OTHERS. THE SAME ISSUE HAPPENED IN 2017 AND TWICE I... Read more

Incident date: May 13, 2019

VEHICLE WAS BROUGHT TO DEALERSHIP FOR A MINOR POWER STEERING FLUID LEAK, DEALER CLAIMED DEFECTIVE HOSE CONNECTOR AND REPLACED. DEALER NEGLECTED TO INSTALL V RESERVOIR CAP BACK ON TO THE VEHICLE , OVER SHORT PERIOD OF TIME WATER RUNOFF FROM THE RAIN ENTERED THE RESERVOIR AND CONTAMINATED AND THE PO... Read more

Incident date: Jan 1, 2018

REAR SUSPENSION STARTED MAKING A SQUEAKING NOISE AROUND 30,000 MILES. UNFORTUNATELY MY WARRANTY WAS UP AND THE DEALER WANTED TO CHARGE ME. I TOLD THEM I HAVE BEEN RESEARCHING THIS PROBLEM ON THE INTERNET AND THERE HAVE BEED MANY COMPLAINTS, NOT JUST WITH THE 1500 BUT ALSO THE 2500. THE SUSPENSION NO... Read more

Incident date: May 4, 2019

I HAVE A ECODIESEL PROMASTER WICH DOESN'T HAVE A PARKING ON THE TRANSMISSION AND HAVE TO USE HAND BRAKE EVERY TIME I PARK WICH GETS STUCK IN WINTER TIME AND MAKES THE ROTORS AND PADS ON REAR TO GET WORN OUT REALLY QUICKLY WICH COSTS A LOT TO REPLACE SINCE THEY'RE NOT COVERED BY WARRANTY BAD DESIGN... Read more

Incident date: May 4, 2019

Incident date: Dec 22, 2018

TRANSMISSION PUMP FAILURE AT 78K MILES. THE TRANSMISSION IS A TOTAL LOSS . I WAS TOLD FCA HAS A 2K "CORE CHARGE" FOR THE TRANSMISSION, THEY KNOW SOMETHING IS WRONG

Incident date: Mar 1, 2019

THE DIESEL VERSION OF THIS VEHICLE HAS NO PARK GEAR. YOUR ONLY OPTION WHEN PARKING THE VEHICLE IS TO USE THE EMERGENCY BREAK AND LEAVE IN NEUTRAL. IF LEFT IN D GEAR THE VEHICLE WILL NOT STAY STATIONARY. YOU MUST USE EMERGENCY BRAKE. I'VE OWNED THIS VAN FOR 3 YEARS AND THE PARKING BRAKE CABLE FREEZES... Read more

Incident date: Oct 11, 2018

VEHICLE STATIONERY -WATER LEAKS INTO THE DOME LIGHTS, THEN THE RADIO STOPPED WORKING. THEN THE MILEAGE BEGAN FLASHING ON THE DASH BOARD, NEXT DAY HEATER MODULE STOPPED WORKING. TOOK TO THE DEALER WHO TELLS ME THERE IS NO RECALL ON THIS YET HAVE CHATTED ONLINE WITH OTHER OWNER WHO HAVE ALL HAD THE ... Read more

Incident date: Jun 21, 2018

DPF DIESEL PARTICULATE FILTER CODE PROBLEM FOR 3 TIMES AND THEY DON'T KNOW HOW TO FIXED

Incident date: Jun 20, 2016

REAR SUSPENSION SPRINGS METAL-TO-METAL SCRAPING AND LOUD CREAKING NOISE

Incident date: May 16, 2018

I WAS PARKED IN A LOT WITH THE ENGINE RUNNING AND THE CHECK ENGINE LIGHT CAME ON (SOLID, NOT FLASHING SO I ASSUMED IT WAS OK TO DRIVE). AFTER I STARTED MOVING A BIT, THE TEMPERATURE GAUGE RED-LINED. I PARKED AND LET IT COOL OFF. WHEN I STARTED DRIVING AGAIN, THE CEL WAS ON BUT THE TEMP WAS NORMAL AN... Read more

Incident date: May 16, 2018

Incident date: May 6, 2016

I NOTICED THE REAR SUSPENSION MAKING A LOUD SQUEAKING NOISE WHILE DRIVING AT ANY SPEED. I BELIEVE IT'S THE REAR RUBBER BUSHINGS. AND ONLY HAVE 15,000 MILES ON THE VAN. IT DOESN'T MATTER IF I HAVE ANYTHING IN THE BED. VERY LOUD AND THE DEALER STATED I WOULD HAVE TO PAY FOR IT BECAUSE MY WARRANTY WAS ... Read more

Incident date: Apr 12, 2018

TL* THE CONTACT OWNS A 2014 RAM PROMASTER. WHILE THE VEHICLE WAS PARKED WITH THE PARKING BRAKE ENGAGED, IT ROLLED AWAY. AS A RESULT, THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A COLLISION SHOP WHERE IT WAS DIAGNOSE... Read more

Crash

Incident date: Apr 12, 2018

Crash

Incident date: Feb 5, 2015

2014 DODGE RAM. CONSUMER WRITES IN REGARDS TO THE HEAD RESTRAINTS, TIRE PRESSURE MONITOR CONTROL MODULE AND ELECTRICAL CIRCUIT CORROSION RECALL NOTICES. *SMD

Incident date: Feb 5, 2015

2014 DODGE RAM. CONSUMER WRITES IN REGARDS TO THE HEAD RESTRAINTS, TIRE PRESSURE MONITOR CONTROL MODULE AND ELECTRICAL CIRCUIT CORROSION RECALL NOTICES. *SMD

Incident date: Nov 1, 2014

TL* THE CONTACT OWNS A 2014 RAM PROMASTER 2500 CARGO VAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SEVERAL ELECTRICAL FAILURES. THE CONTACT STATED THAT THE SWITCH THAT ENGAGED THE FUEL PUMP SYSTEM TO DEACTIVATE IN THE EVENT OF A CRASH (TO KEEP THE CARGO VAN FROM CATCHING ON FIRE) FAILED. THE ... Read more

Crash

Incident date: Jan 1, 2018

WHEN WE DROVE 2014 RAM PROMASTER OFF THE LOT THE "CHECK BACK DOOR" LIGHT WAS ON AND BACK DOOR WOULD NOT LATCH PROPERLY. DEALER ORDERED NEW LATCH AND REPLACED IT TWICE, BUT DOOR STILL DOES NOT ALWAYS LATCH. AT APPROXIMATELY 15K MILES, CHECK ENGINE LIGHT WENT ON AND 2014 RAM PROMASTER WENT INTO LIMP M... Read more

Incident date: Jan 1, 2018

Incident date: Nov 1, 2014

Crash

Incident date: Nov 1, 2014

Crash

Showing 50 of 117 complaints.

NHTSA Safety Ratings, 2014 RAM PROMASTER

2014 Ram Promaster VAN 2WD

Category	Rating
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2014 RAM PROMASTER

528 manufacturer communications from 276 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	89
100000 POWER TRAIN	41
110000 ELECTRICAL SYSTEM	39
060000 ENGINE AND ENGINE COOLING	34
060000 ENGINE (PWS)	25
160000 STRUCTURE	22
162300 STRUCTURE:BODY:DOOR	17
118000 ELECTRICAL SYSTEM:SOFTWARE	12

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

080000 FUEL SYSTEM, DIESEL

Updated Diagnostic Trouble Code (DTC) P2BA9 ? Insufficient Reductant Quality, ?Service Diesel Exhaust Fluid (DEF) System? Message Reset Procedure.

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Updated Diagnostic Trouble Code (DTC) P2BA9 ? Insufficient Reductant Quality, ?Service Diesel Exhaust Fluid (DEF) System? Message Reset Procedure.

350000 EQUIPMENT

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

160000 STRUCTURE

FLOOR FRONT CARPET As of August 16, 2023, the front carpet is no longer standard, claims for shortages and errors will be denied.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

FCA Caribbean Warranty Bulletin ID-23-19, (XB0) Emission Control System Components - Select 2014-2016 RAM Promaster (VF)

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Warranty Bulletin D-23-16, (XB0) Emission Control System Components - Select 2014-2016 RAM Promaster (VF)

080000 FUEL SYSTEM, DIESEL

3.0L Diesel Emissions Warranty Extension XB0 Possible Malfunction Indicator Lamp (MIL) illumination after installation of updated engine calibrations.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

3.0L Diesel Emissions Warranty Extension XB0 Possible Malfunction Indicator Lamp (MIL) illumination after installation of updated engine calibrations.

080000 FUEL SYSTEM, DIESEL

Emissions Recall ZC0 - 3.0L Diesel Emissions

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions Recall ZC0 - 3.0L Diesel Emissions

080000 FUEL SYSTEM, DIESEL

Emissions Recall V97 - 3.0L Diesel Emissions

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions Recall V97 - 3.0L Diesel Emissions

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

162300 STRUCTURE:BODY:DOOR

Check Strap Webbing Kit on Driver?s Side Front Door The repair eliminates the over swing when opening the driver?s side door. This bulletin involves installing a webbing kit on the front left driver?s door for the door check strap.

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

060000 ENGINE AND ENGINE COOLING

280000 BACK OVER PREVENTION

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

162900 STRUCTURE:BODY:ROOF AND PILLARS

D-Pillar Upper LT,D-Pillar Upper RT,Plug Retractor C-Pillar Plasti Beginning 2023 Model Year the D-Pillar Trims are no longer included in the original vehicle build. Warranty claims for shortage and error will be subject to change back.

160000 STRUCTURE

Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumin

130000 VISIBILITY

120000 EXTERIOR LIGHTING

110000 ELECTRICAL SYSTEM

050000 PARKING BRAKE

160000 STRUCTURE

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

160000 STRUCTURE

980000 UNKNOWN OR OTHER

163200 STRUCTURE:INTERIOR PANELS:DOOR

160000 STRUCTURE

162300 STRUCTURE:BODY:DOOR

CHECK, Front Door When servicing the Check strap or hinge please follow TSB 23-019-22 to protect against additional component failure.

151200 SEAT BELTS:FRONT:WEBBING

Check Strap Webbing Kit on Driver?s Side Front Door This bulletin involves installing a webbing kit on the front left driver?s door for the door check strap. The repair eliminates the over swing when opening the driver?s side door.

162300 STRUCTURE:BODY:DOOR

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

106000 POWER TRAIN:AXLE ASSEMBLY

SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.

350000 EQUIPMENT

SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.

106200 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.

350000 EQUIPMENT

SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.

350000 EQUIPMENT

Outer Half Shaft Boot Replacement

060000 ENGINE (PWS)

Outer Half Shaft Boot Replacement

106200 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Outer Half Shaft Boot Replacement

103952 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:SHAFT:OUTPUT

Outer Half Shaft Boot Replacement

350000 EQUIPMENT

Outer Half Shaft Boot Replacement

020000 SUSPENSION

Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS

070000 FUEL SYSTEM, GASOLINE

100000 POWER TRAIN

280000 BACK OVER PREVENTION

116100 ELECTRICAL SYSTEM:IGNITION:SWITCH

Key Cannot Be Removed From Ignition, Or No Start concerns

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Key Cannot Be Removed From Ignition, Or No Start concerns

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

100000 POWER TRAIN

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$)

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

100000 POWER TRAIN

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ARE

350000 EQUIPMENT

114000 ELECTRICAL SYSTEM:WIRING

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Re

130000 VISIBILITY

Wind Or Whistle Noise From Windshield

280000 BACK OVER PREVENTION

Wind Or Whistle Noise From Windshield

131000 VISIBILITY:WINDSHIELD

Wind Or Whistle Noise From Windshield

280000 BACK OVER PREVENTION

Wind Or Whistle Noise From Windshield

130000 VISIBILITY

Outside Power Folding Mirror Shakes Vibrates Or Is Loose

130000 VISIBILITY

Outside Power Folding Mirror Shakes Vibrates Or Is Loose

100000 POWER TRAIN

Outside Power Folding Mirror Shakes Vibrates Or Is Loose

135000 VISIBILITY:REARVIEW MIRRORS/DEVICES

Outside Power Folding Mirror Shakes Vibrates Or Is Loose

130000 VISIBILITY

Outside Power Folding Mirror Shakes Vibrates Or Is Loose

130000 VISIBILITY

Outside Power Folding Mirror Shakes Vibrates Or Is Loose

100000 POWER TRAIN

Outside Power Folding Mirror Shakes Vibrates Or Is Loose

060000 ENGINE (PWS)

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE (PWS)

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

100000 POWER TRAIN

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

100000 POWER TRAIN

280000 BACK OVER PREVENTION

100000 POWER TRAIN

070000 FUEL SYSTEM, GASOLINE

100000 POWER TRAIN

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag

020000 SUSPENSION

060000 ENGINE AND ENGINE COOLING

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

100000 POWER TRAIN

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

100000 POWER TRAIN

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

060000 ENGINE AND ENGINE COOLING

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not

060000 ENGINE AND ENGINE COOLING

Customer complaint may include engine oil leak/consumption.

100000 POWER TRAIN

Showing 100 of 528 bulletins.

RAM PROMASTER - All Years Overview

Complete safety history for the RAM PROMASTER across all model years (2014, 2026).

108 Total Recalls

869 Total Complaints

0 Investigations

30 Reported Crashes

14 Reported Fires

0 Reported Deaths

RAM PROMASTER - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	3	1	View
2025	4	8	View
2024	5	17	View
2023	5	87	View
2022	8	84	View
2021	8	147	View
2020	5	60	View
2019	9	73	View
2018	10	54	View
2017	10	93	View
2016	15	48	View
2015	13	80	View
2014 (current)	13	117

Other RAM Models

Model	Recalls	Complaints
3500	357	3,389	View
2500	337	7,345	View
1500	324	16,135	View
5500	163	198	View
4500	162	64	View
PROMASTER CITY	46	139	View
C/V TRADESMAN	5	14	View
3500 CAB CHASSIS	2	4	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2014 RAM PROMASTER

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2014 RAM PROMASTER

Safety Technology

Technical Service Bulletins, 2014 RAM PROMASTER

Most Affected Components

RAM PROMASTER - All Years Overview

RAM PROMASTER - Year by Year

Other RAM Models