2020 RAM PROMASTER
5 recalls, 60 complaints - 260 TSBs
25V876000 Dec 17, 2025
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Defect Description
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint... Read more
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
25V720000 Oct 23, 2025
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Consequence
Electrical circuits that overheat increase the risk of a fire.
Remedy
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were m... Read more
25V552000 Aug 26, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety S... Read more
Consequence
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service ... Read more
23V301000 Apr 27, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Consequence
A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Remedy
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA U... Read more
20V374000 Jun 25, 2020
AIR BAGS
Defect Description
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Consequence
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
Remedy
FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
Complaint Statistics
60 total complaints
4 crashes 4 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 10 |
| ELECTRICAL SYSTEM | 10 |
| UNKNOWN OR OTHER | 6 |
| POWER TRAIN | 6 |
| SERVICE BRAKES | 3 |
| STEERING | 3 |
| TIRES | 2 |
| SEAT BELTS | 2 |
| AIR BAGS | 2 |
| WHEELS | 1 |
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Jun 17, 2026
Incident date: Dec 5, 2025
The rear backup camera is intermediate and does NOT provide a visible image 90% of the time. When the vehicle is in reverse the display reports a message, "Camera System Unavailable". The van doesn't have rear or side windows and makes it nearly impossible to safely backup the vehicle.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
May 26, 2026
Incident date: Oct 23, 2025
We purchased our 2024 jeep Compass on 12-10-2024 with about 3,000 miles on it. Our problems started on the vehicle on or about Nov. 2025. First the lane assist would go out and we were unable to turn it back on, when we tried the light in the button would blink 2 times then stay on. We reached ho... Read more
BACK OVER PREVENTION: WARNINGS
May 26, 2026
Incident date: Dec 17, 2025
On 2 separate occasions, under similar circumstances, the collision warning systems, both front and rear, applied the brakes for no reason. When reversing slowly (foot slowly off brake pedal) from a parking space on an almost empty rooftop parking lot; I confirmed there was no foot traffic or moving... Read more
TIRES
May 21, 2026
Incident date: Dec 1, 2025
The contact owns a 2016 Mercedes-Benz Metris. The contact received a notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the recall repairs were denied, and the contact was asked to take t... Read more
ELECTRICAL SYSTEM
May 13, 2026
Incident date: May 13, 2026
The rear backup camera has been intermittently failing for over one year on this 2020 RAM ProMaster 2500. The failure has now become more frequent and extended. When the fault occurs, the infotainment screen displays a permanent "Camera System Unavailable" message that blocks access to all other fun... Read more
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
May 13, 2026
Incident date: May 13, 2026
The rear backup camera has been intermittently failing for over one year on this 2020 RAM ProMaster 2500. The failure has now become more frequent and extended. When the fault occurs, the infotainment screen displays a permanent "Camera System Unavailable" message that blocks access to all other fun... Read more
ENGINE
May 13, 2026
Incident date: May 13, 2026
pulling out of a gas station the engine revved and accelerated without me pressing on the pedal harder. i tried pressing the brakes and they would not respond. It caused my vehicle to crash into a pole where it continued to rev until the vehicle was turned off.
Crash
POWER TRAIN
Apr 16, 2026
Incident date: Apr 16, 2026
UA80 8 Speed transmission on 3.5V6 AWD transmission whine with transmission failure
AIR BAGS
Apr 16, 2026
Incident date: Apr 16, 2026
Driver's side airbag. A car crashed into the driver's side at a 90 degree angle that caused damage starting right behind the driver's door and continued all the way to the rear of the vehicle. The damage was severe enough that the driver's side passenger door, the rear wheel, hub, hub assembly, l... Read more
Crash
1 injured
ENGINE
Apr 13, 2026
Incident date: Sep 3, 2025
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving approximately 45 MPH, the transmission inadvertently shifted from drive (D) to first gear. The check engine warning light was illuminated. The vehicle was pulled over to the side of the road and then towed to the dealer, ... Read more
POWER TRAIN
Mar 28, 2026
Incident date: Mar 14, 2026
At 92,000 miles my transmission went out and Toyota told me I need a brand new one. It goes in for routine services. It’s available for inspection. For the last few years I addressed the issues of jerky shift motion and it was blown off every time. It is only 7 years old. It stalled out in a busy ... Read more
ENGINE
Feb 12, 2026
Incident date: Feb 1, 2026
On February 12, 2026, while driving my 2026 Cadillac Escalade from Corpus Christi to Portland, Texas, I encountered a severe safety issue. While driving on the bridge, the engine started making a loud knocking noise and then abruptly stopped working, causing the vehicle to turn off in the middle of ... Read more
ELECTRICAL SYSTEM
Feb 12, 2026
Incident date: Feb 1, 2026
On February 12, 2026, while driving my 2026 Cadillac Escalade from Corpus Christi to Portland, Texas, I encountered a severe safety issue. While driving on the bridge, the engine started making a loud knocking noise and then abruptly stopped working, causing the vehicle to turn off in the middle of ... Read more
ENGINE
Feb 12, 2026
Incident date: Feb 1, 2026
I was driving around 35 mph, the steering wheels suddenly have no power, really tight and hard to turn with no symptoms before and no light on dash, this was very dangerous if I was driving on the highway. Second thing is the famous "Hemi tick" happened on my truck, everyone have the Ram truck have ... Read more
ELECTRICAL SYSTEM
Feb 11, 2026
Incident date: Feb 11, 2026
-My ABS module failed over a year ago and is available for inspection. -My ABS, anti-lock, cruise control does not work. -The problem has been confirmed by a dealer and dealer said the part is no longer available. -The component has been inspected by a dealer. -There were warning lights when it fail... Read more
SERVICE BRAKES
Feb 11, 2026
Incident date: Feb 11, 2026
-My ABS module failed over a year ago and is available for inspection. -My ABS, anti-lock, cruise control does not work. -The problem has been confirmed by a dealer and dealer said the part is no longer available. -The component has been inspected by a dealer. -There were warning lights when it fail... Read more
ENGINE
Feb 5, 2026
Incident date: Apr 8, 2024
Transmission issue. Sudden down shift and spike in RPMS while driving. Hard shift during acceleration.
ENGINE
Feb 5, 2026
Incident date: Apr 8, 2024
Honda issued a warranty extension covering piston ring deterioration that causes engine misfires (DTCs P0301–P0304) due to oil fouling. I experienced this exact condition on 3/11/25 prior to issuance of the warranty extension, resulting in an engine misfire and loss of drivability. To restore bas... Read more
ENGINE
Feb 5, 2026
Incident date: Apr 8, 2024
Catastrophic engine failure. Engine failed while driving and lost all oil pressure. Nearly cause accident
TIRES
Feb 1, 2026
Incident date: Feb 1, 2026
The Original Equipment (OE) Bridgestone Alenza Sport A/S 255/50R20 105H M+S tires on my brand new 2024 Nissan Pathfinder suffer from groove wander on roads in which grooves are cut into them to mitigate hydroplaning in rainy conditions. The geometric design, tread design incompatibility, or structu... Read more
TIRES:TREAD/BELT
Feb 1, 2026
Incident date: Feb 1, 2026
The Original Equipment (OE) Bridgestone Alenza Sport A/S 255/50R20 105H M+S tires on my brand new 2024 Nissan Pathfinder suffer from groove wander on roads in which grooves are cut into them to mitigate hydroplaning in rainy conditions. The geometric design, tread design incompatibility, or structu... Read more
ELECTRICAL SYSTEM
Feb 1, 2026
Incident date: Feb 1, 2026
Vehicle was parked on a slight incline with transmission in Park and electronic parking brake engaged. Engine was running. While unloading groceries, driver leaned into vehicle and pressed the engine start/stop button to turn the vehicle off. Immediately after engine shutoff, the vehicle began rolli... Read more
1 injured
ENGINE
Jan 9, 2026
Incident date: Nov 9, 2025
Originally the ECS message came up on the dashboard. The truck started running rough with the engine shaking and white smoke started blowing out of the exhaust. The problems started showing just as I was entering the interstate. I pulled over to the emergency lane. The truck was towed to a local... Read more
UNKNOWN OR OTHER
Jan 9, 2026
Incident date: Nov 9, 2025
Driver Attention Warning (DAW), "Consider Taking A Break", is coming on randomly, sometimes multiple times within a short driving distance. Has become a DISTRACTION instead of a SAFETY FEATURE! Cannot turn off or even turn down the sound. Even on "low" sound, still loud enough to wake up a sleeping... Read more
ELECTRICAL SYSTEM
Jan 8, 2026
Incident date: Jan 8, 2026
The contact's sister owns a 2020 Jeep Gladiator. While the contact’s sister was driving at an undisclosed speed, the instrument cluster went black. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the instrument cluster needed to be replaced. The vehicle was not... Read more
FUEL/PROPULSION SYSTEM
Dec 5, 2025
Incident date: Oct 22, 2023
I have been trying to register my vehicle in California for several months, however, in order to do so, I need the car to pass SMOG. Initially I was told that the issue was related to an emissions sensor and that I had to drive the vehicle a few more miles to get the sensor to register properly. T... Read more
ELECTRICAL SYSTEM
Dec 5, 2025
Incident date: Oct 22, 2023
My 2025 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary de... Read more
POWER TRAIN
Dec 5, 2025
Incident date: Oct 22, 2023
formal complaint for gross negligence, warranty breach, and repeated mechanical failures involving my RAM 2020 ProMaster 1500 HR (VIN: [XXX] ). The vehicle remained out of service for 1 year, 4 months, and 18 days due to transmission damage. Five days after the final delivery, the transmission faile... Read more
UNKNOWN OR OTHER
Dec 5, 2025
Incident date: May 8, 2024
While eating dinner, rear back glass shattered last night for absolutely no reason. Walked out of dinner and it was shattered. Police report was filed and taken to local Nissan dealership.
ENGINE
Dec 5, 2025
Incident date: May 8, 2024
Coolant intrusion in my 2017 Ford Escape Titanium presents a serious safety hazard that warrants an immediate recall. When coolant leaks into the engine’s cylinders, it can lead to sudden engine misfires, stalling, loss of power, or complete engine failure while the vehicle is in motion. This crea... Read more
SUSPENSION
Nov 4, 2025
Incident date: Sep 14, 2025
Violent shaking when driving at high speeds and after hitting bumps or uneven streets
STEERING
Nov 4, 2025
Incident date: Sep 14, 2025
Violent shaking when driving at high speeds and after hitting bumps or uneven streets
SERVICE BRAKES
Oct 30, 2025
Incident date: Jul 17, 2025
I have experienced brake failure twice while driving my 2023 Chevrolet Colorado. When the failure occurs, the dashboard displays multiple warnings, including “Service Traction Control,” “Service Power Steering Drive With Care,” and “No Assist Soon.” When these messages appear, the steeri... Read more
STEERING
Oct 27, 2025
Incident date: Oct 24, 2025
When driving the vehicle the park brake abs and steering control lights come on the vehicle intermittently when driving the vehicle
ELECTRICAL SYSTEM
Oct 17, 2025
Incident date: May 8, 2024
My battery died while the vehicle was parked. I needed to physically move the vehicle but could not because the electronic button shifter would not allow me to put the transmission in Neutral. The only way to move it out of Park is a lengthy process requiring tools, engine component removals and a... Read more
POWER TRAIN
Oct 17, 2025
Incident date: May 8, 2024
My battery died while the vehicle was parked. I needed to physically move the vehicle but could not because the electronic button shifter would not allow me to put the transmission in Neutral. The only way to move it out of Park is a lengthy process requiring tools, engine component removals and a... Read more
UNKNOWN OR OTHER
Oct 17, 2025
Incident date: May 8, 2024
My battery died while the vehicle was parked. I needed to physically move the vehicle but could not because the electronic button shifter would not allow me to put the transmission in Neutral. The only way to move it out of Park is a lengthy process requiring tools, engine component removals and a... Read more
UNKNOWN OR OTHER
Oct 15, 2025
Incident date: Sep 15, 2025
Shifting shaft linkage shaft bushing shaft stuck in park won’t shift anymore shaft moves but won’t come out of park
ENGINE
Jul 14, 2025
Incident date: Jun 14, 2025
Engine failure due to coolant leaking into cylinders. This is a known issue. Also Ford has issued a bulletin on this. but no recall yet! I still own 10k on my car and now a blown engine.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Apr 7, 2025
Incident date: Sep 3, 2024
Without warning the vehicle came to an abrupt stop while going about 25 mph. I got out and checked and noticed a liquid dripping from underneath the front area of the vehicle. Later determined it was the front transfer case. I really would hate to think what could have happened at higher speeds. Ag... Read more
POWER TRAIN
Sep 10, 2024
Incident date: Jul 25, 2024
Loss of power transmission failure Recall issues continue
EXTERIOR LIGHTING
Sep 10, 2024
Incident date: Jul 25, 2024
Driving on hwy at 55 miles per hours complete power loss. No engine no electrical. I was able to coast to stop but was not able to activate hazards . I had just had the aux battery for auto start stop replaced by lithia Jeep dealer in corpus Christi
ELECTRICAL SYSTEM
Jul 22, 2024
Incident date: Jul 19, 2024
vehicle went dead. replaced the battery. Started after replacement but went dead a few days later. Towed to dublin CA genesis. Diagnosed as water corrosion to wiring harness. vehicle has less than 22000 miles, other than car washes and normal winter driving in CA. Genesis does have a recall for wate... Read more
LANE DEPARTURE: ASSIST
May 7, 2024
Incident date: May 5, 2024
The steering wheel keeps sticking while driving. This is specially dangerous while in a turn because you have to force steering wheel out of the turn and quickly correct the vehicle’s reaction as it becomes unstuck. This is a HUGE safety issue and is scary to drive like this.
SERVICE BRAKES, HYDRAULIC
May 6, 2024
Incident date: Sep 25, 2023
The contact owns a 2014 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recal... Read more
VEHICLE SPEED CONTROL
Mar 8, 2024
Incident date: Mar 8, 2024
See attached document for complaint
POWER TRAIN
Aug 17, 2023
Incident date: Aug 17, 2023
There are a couple of issues causing our concerns about the car. 1. Alternator - The alternator was reported went bad after only 4 years of usage, the dealer refused to pay the fixing cost for this. Due to the failure of the alternator, the car lost all the power in the middle of the road with our ... Read more
ELECTRICAL SYSTEM
Jun 29, 2023
Incident date: Feb 8, 2023
The contact owns a 2022 Ram 3500. The contact received notifications of the NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated the Urgent Important rec... Read more
STEERING
Mar 31, 2023
Incident date: Mar 25, 2023
The contact owns a 2010 Mercury Milan. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The "Service Power Steering" message was displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manu... Read more
SERVICE BRAKES
Mar 18, 2023
Incident date: Mar 13, 2023
There has been a recall on the assisted braking pump. My truck is not on that recall as of now. But I am having the same braking trouble at slow speeds. Is there any way the company will fix this issue.
Showing 50 of 60 complaints.
NHTSA Safety Ratings, 2020 RAM PROMASTER
2020 Ram ProMaster VAN 2WD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2020 RAM PROMASTER
260 manufacturer communications from 99 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 100000 POWER TRAIN | 33 |
| 350000 EQUIPMENT | 31 |
| 110000 ELECTRICAL SYSTEM | 26 |
| 060000 ENGINE AND ENGINE COOLING | 22 |
| 160000 STRUCTURE | 19 |
| 060000 ENGINE (PWS) | 10 |
| 130000 VISIBILITY | 9 |
| 280000 BACK OVER PREVENTION | 6 |
95879
Jan 17, 2024
100000 POWER TRAIN
WARRANTY BULLETIN D-23-24 2019 - 2021 RAM Promaster (VF) 62TE Transmission Core Returns (Rev.A )
S1408000384
Jan 10, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100229
Sep 20, 2023
020000 SUSPENSION
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226
Sep 15, 2023
110000 ELECTRICAL SYSTEM
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
9100226
Sep 15, 2023
114000 ELECTRICAL SYSTEM:WIRING
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
S2307000002
Aug 31, 2023
060000 ENGINE AND ENGINE COOLING
Suspected engine coolant leak.
93120
Aug 30, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
93023
Aug 30, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
9100206
Aug 18, 2023
160000 STRUCTURE
FLOOR FRONT CARPET As of August 16, 2023, the front carpet is no longer standard, claims for shortages and errors will be denied.
9100196
Jul 27, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
0700723
May 18, 2023
060000 ENGINE AND ENGINE COOLING
Water Quality When Mixed With Engine Coolant
2305523
May 13, 2023
162300 STRUCTURE:BODY:DOOR
Check Strap Webbing Kit on Driver?s Side Front Door The repair eliminates the over swing when opening the driver?s side door. This bulletin involves installing a webbing kit on the front left driver?s door for the door check strap.
9100142
Apr 25, 2023
135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
Mirror
1804823
Apr 15, 2023
350000 EQUIPMENT
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1804823
Apr 15, 2023
060000 ENGINE AND ENGINE COOLING
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
9003357A
Feb 22, 2023
060000 ENGINE AND ENGINE COOLING
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin
9003357a
Feb 22, 2023
060000 ENGINE AND ENGINE COOLING
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin
9003357
Feb 14, 2023
280000 BACK OVER PREVENTION
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als
S1408000384
Feb 14, 2023
110000 ELECTRICAL SYSTEM
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9003357
Feb 14, 2023
060000 ENGINE AND ENGINE COOLING
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als
S2208000006 Rev.
Jan 24, 2023
353000 EQUIPMENT:ELECTRICAL
Turn Signals Or Hazard Lights Acting Erratically
9100098
Jan 5, 2023
162900 STRUCTURE:BODY:ROOF AND PILLARS
D-Pillar Upper LT,D-Pillar Upper RT,Plug Retractor C-Pillar Plasti Beginning 2023 Model Year the D-Pillar Trims are no longer included in the original vehicle build. Warranty claims for shortage and error will be subject to change back.
3100122
Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
980000 UNKNOWN OR OTHER
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
163200 STRUCTURE:INTERIOR PANELS:DOOR
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
S2208000138
Jul 13, 2022
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S2208000138
Jul 13, 2022
110000 ELECTRICAL SYSTEM
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S2208000138
Jul 13, 2022
110000 ELECTRICAL SYSTEM
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
9004256
Jun 29, 2022
162300 STRUCTURE:BODY:DOOR
CHECK, Front Door When servicing the Check strap or hinge please follow TSB 23-019-22 to protect against additional component failure.
9004206
Jun 22, 2022
100000 POWER TRAIN
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
23-019-22
May 21, 2022
350000 EQUIPMENT
Check Strap Webbing Kit on Driver?s Side Front Door This bulletin involves installing a webbing kit on the front left driver?s door for the door check strap. The repair eliminates the over swing when opening the driver?s side door.
23-019-22
May 21, 2022
162300 STRUCTURE:BODY:DOOR
Check Strap Webbing Kit on Driver?s Side Front Door This bulletin involves installing a webbing kit on the front left driver?s door for the door check strap. The repair eliminates the over swing when opening the driver?s side door.
23-019-22
May 21, 2022
151200 SEAT BELTS:FRONT:WEBBING
Check Strap Webbing Kit on Driver?s Side Front Door This bulletin involves installing a webbing kit on the front left driver?s door for the door check strap. The repair eliminates the over swing when opening the driver?s side door.
18-098-22
May 19, 2022
102900 POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the techn
18-098-22
May 19, 2022
350000 EQUIPMENT
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the techn
18-098-22
May 19, 2022
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the techn
18-098-22
May 19, 2022
030000 SERVICE BRAKES, HYDRAULIC
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the techn
S2209000004
Apr 2, 2022
350000 EQUIPMENT
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2209000004
Apr 2, 2022
060000 ENGINE AND ENGINE COOLING
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2208000073
Mar 17, 2022
110000 ELECTRICAL SYSTEM
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S2208000073
Mar 17, 2022
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S2208000073
Mar 17, 2022
100000 POWER TRAIN
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S2208000073
Mar 17, 2022
980000 UNKNOWN OR OTHER
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S2208000073
Mar 17, 2022
115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
9004497
Mar 16, 2022
106000 POWER TRAIN:AXLE ASSEMBLY
SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.
9004497
Mar 16, 2022
350000 EQUIPMENT
SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.
9004497
Mar 16, 2022
106200 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.
9004497
Mar 16, 2022
350000 EQUIPMENT
SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.
S1708000118
Mar 9, 2022
980000 UNKNOWN OR OTHER
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118 RevB
Mar 9, 2022
110000 ELECTRICAL SYSTEM
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
9004206
Mar 9, 2022
160000 STRUCTURE
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
9004206
Mar 9, 2022
100000 POWER TRAIN
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
9004206
Mar 9, 2022
050000 PARKING BRAKE
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
9004206
Mar 9, 2022
050000 PARKING BRAKE
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
9004206
Mar 9, 2022
100000 POWER TRAIN
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
9004206
Mar 9, 2022
160000 STRUCTURE
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
S1708000118
Mar 9, 2022
114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
9004206
Mar 9, 2022
050000 PARKING BRAKE
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
S1708000118
Mar 9, 2022
353000 EQUIPMENT:ELECTRICAL
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
9004206
Mar 9, 2022
100000 POWER TRAIN
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
9004206
Mar 9, 2022
160000 STRUCTURE
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
S1708000118
Mar 9, 2022
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
9004206
Mar 9, 2022
050000 PARKING BRAKE
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
9004206
Mar 9, 2022
100000 POWER TRAIN
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
9004206
Mar 9, 2022
160000 STRUCTURE
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
0300222
Mar 1, 2022
103952 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:SHAFT:OUTPUT
Outer Half Shaft Boot Replacement
0300222
Mar 1, 2022
106200 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Outer Half Shaft Boot Replacement
0300222
Mar 1, 2022
350000 EQUIPMENT
Outer Half Shaft Boot Replacement
0300222
Mar 1, 2022
060000 ENGINE (PWS)
Outer Half Shaft Boot Replacement
0300222
Mar 1, 2022
350000 EQUIPMENT
Outer Half Shaft Boot Replacement
S2208000006
Jan 1, 2022
353000 EQUIPMENT:ELECTRICAL
Turn Signals Or Hazard Lights Acting Erratically
9003453
Aug 25, 2021
020000 SUSPENSION
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS
9003453
Aug 25, 2021
070000 FUEL SYSTEM, GASOLINE
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS
9003453
Aug 25, 2021
100000 POWER TRAIN
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS
9003453
Aug 25, 2021
280000 BACK OVER PREVENTION
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS
S2108000198
Aug 18, 2021
353000 EQUIPMENT:ELECTRICAL
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
S1708000013RevB
Aug 17, 2021
116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
Key Cannot Be Removed From Ignition, Or No Start concerns
S1708000013
Aug 17, 2021
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Key Cannot Be Removed From Ignition, Or No Start concerns
S2108000115
Jul 17, 2021
063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
No Crank, No Start, No Fault Codes
S2108000115
Jul 17, 2021
063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
No Crank, No Start, No Fault Codes
S2108000163
Jul 9, 2021
110000 ELECTRICAL SYSTEM
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2108000163
Jul 9, 2021
110000 ELECTRICAL SYSTEM
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2109000004
Jul 6, 2021
060000 ENGINE AND ENGINE COOLING
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S2109000004
Jul 6, 2021
060000 ENGINE AND ENGINE COOLING
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S2125000002
Jun 18, 2021
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
S2125000002
Jun 18, 2021
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
S1809000007RevC
Jun 16, 2021
060000 ENGINE AND ENGINE COOLING
Customer Complaint May Include Engine Oil Leak Or Consumption
9004330
Jun 16, 2021
100000 POWER TRAIN
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$)
9003453
Jun 16, 2021
100000 POWER TRAIN
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS
9003453
Jun 16, 2021
060000 ENGINE AND ENGINE COOLING
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS
9004330
Jun 16, 2021
350000 EQUIPMENT
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ARE
9004330
Jun 16, 2021
100000 POWER TRAIN
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ARE
S1809000007
Jun 16, 2021
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Customer Complaint May Include Engine Oil Leak Or Consumption
9004386
Jun 9, 2021
114000 ELECTRICAL SYSTEM:WIRING
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Re
9004046
May 26, 2021
130000 VISIBILITY
MIRROR, Outside Rearview, Includes Mirror Glass For exterior mirror not locking in the correct position or not working, please contact FCA Redacted Content before any replacement. If no response in 15 minutes, proceed with repair.
9004046
May 26, 2021
130000 VISIBILITY
MIRROR, Outside Rearview, Includes Mirror Glass For exterior mirror not locking in the correct position or not working, please contact FCA Redacted Content before any replacement. If no response in 15 minutes, proceed with repair.
S2123000040
May 26, 2021
130000 VISIBILITY
Wind Or Whistle Noise From Windshield
9004046
May 26, 2021
130000 VISIBILITY
MIRROR, Outside Rearview, Includes Mirror Glass For exterior mirror not locking in the correct position or not working, please contact FCA Redacted Content before any replacement. If no response in 15 minutes, proceed with repair.
Showing 100 of 260 bulletins.
RAM PROMASTER - All Years Overview
Complete safety history for the RAM PROMASTER across all model years (2014, 2026).
108
Total Recalls
869
Total Complaints
0
Investigations
30
Reported Crashes
14
Reported Fires
0
Reported Deaths
RAM PROMASTER - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.