2025 RAM PROMASTER

4 recalls, 8 complaints

25V876000 Dec 17, 2025
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Defect Description
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint... Read more
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
86 vehicles affected
Manufacturer: Rollx Vans
25V720000 Oct 23, 2025
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Consequence
Electrical circuits that overheat increase the risk of a fire.
Remedy
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were m... Read more
300,691 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)
25V665000 Oct 6, 2025
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
Consequence
A loss of drive power increases the risk of a crash.
Remedy
Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. ... Read more
790 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)
25V330000 May 21, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, ... Read more
Consequence
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
235,640 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)

Complaint Statistics

8 total complaints 2 fires

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM3
VEHICLE SPEED CONTROL1
ENGINE1
BACK OVER PREVENTION1
STRUCTURE1
POWER TRAIN1
ELECTRICAL SYSTEM Jun 11, 2026
Incident date: Jun 11, 2026
The contact owns a 2025 BMW M240i. The contact stated that the vehicle was parked and unattended in an underground garage and covered for an unknown reason. Upon returning to the vehicle the following day and attempting to open the doors with the key Fob, the doors failed to open, requiring the cont... Read more
Fire
STRUCTURE Jun 11, 2026
Incident date: Jun 11, 2026
The contact owns a 2025 BMW M240i. The contact stated that the vehicle was parked and unattended in an underground garage and covered for an unknown reason. Upon returning to the vehicle the following day and attempting to open the doors with the key Fob, the doors failed to open, requiring the cont... Read more
Fire
POWER TRAIN Jun 11, 2026
Incident date: Jun 11, 2026
2021 Acura TLX Type S SH-AWD. Total mechanical failure of PTU/transfer case spline interface at 29,800 miles within factory powertrain warranty. Vehicle operated silently in FWD-only with no warning lights, no fault codes, and no dashboard alerts — consistent with all complaints cited in NHTSA Def... Read more
BACK OVER PREVENTION Apr 13, 2026
Incident date: Apr 12, 2026
The contact owns a 2020 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall ... Read more
ELECTRICAL SYSTEM Mar 31, 2026
Incident date: Dec 1, 2025
Much like in the NHTSA bulletin concerning 2024-25 Hyundai's Santa Fe, Santa Cruz, and Tuscan, my 2024 Hyundai Kona SEL has a glitching/flashing infotainment screen. Perhaps it is due to the Coaxial shield as in the bulletin for other same model years Hyundais. The screen flickers and the pace at wh... Read more
ENGINE Mar 31, 2026
Incident date: Dec 1, 2025
very known issue of catastrophic failure to the oil pump, made in Italy with plastic component, used in my vehicle. The part has been updated to metal components on bmw side without any knowledge to the customers with same part number. Faulty xdrive tranfer case, wheel jerks on low speed turning. ... Read more
VEHICLE SPEED CONTROL Nov 6, 2025
Incident date: Oct 5, 2025
Upon starting the vehicle around 7p on Friday, 10/31/25, the following errors flooded the screen: Hill start assist not available Service advancetrac 4WD Malfunction service required Pre-collision assist not available Rear sense breaking not available Additionally, cruise control could not be turned... Read more
ELECTRICAL SYSTEM Aug 7, 2025
Incident date: Jul 1, 2025
Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inop... Read more

NHTSA Safety Ratings, 2025 RAM PROMASTER

2025 Ram ProMaster CV FWD

CategoryRating
Rollover Risk 0.0%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningStandard
Lane Departure WarningOptional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

RAM PROMASTER - All Years Overview

Complete safety history for the RAM PROMASTER across all model years (2014, 2026).

108 Total Recalls
869 Total Complaints
0 Investigations
30 Reported Crashes
14 Reported Fires
0 Reported Deaths

RAM PROMASTER - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 3 1 View
2025 (current) 4 8
2024 5 17 View
2023 5 87 View
2022 8 84 View
2021 8 147 View
2020 5 60 View
2019 9 73 View
2018 10 54 View
2017 10 93 View
2016 15 48 View
2015 13 80 View
2014 13 117 View

Other RAM Models

Model Recalls Complaints
3500 357 3,389 View
2500 337 7,345 View
1500 324 16,135 View
5500 163 198 View
4500 162 64 View
PROMASTER CITY 46 139 View
C/V TRADESMAN 5 14 View
3500 CAB CHASSIS 2 4 View