2021 RAM PROMASTER
8 recalls, 147 complaints - 183 TSBs
25V876000 Dec 17, 2025
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Defect Description
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint... Read more
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
25V720000 Oct 23, 2025
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Consequence
Electrical circuits that overheat increase the risk of a fire.
Remedy
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were m... Read more
25V552000 Aug 26, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety S... Read more
Consequence
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service ... Read more
24V416000 Jun 6, 2024
EQUIPMENT:OTHER:LABELS
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbe... Read more
Consequence
A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Remedy
Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
24V290000 Apr 25, 2024
ELECTRONIC STABILITY CONTROL (ESC)
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2021 Ram Promaster vehicles. An insecure ground connection may cause the electronic stability control (ESC) to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic S... Read more
Consequence
Driving with an inoperative electronic stability control system can increase the risk of a crash.
Remedy
Dealers will tighten the ground nut assembly, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 43B.
24V197000 Mar 14, 2024
ELECTRICAL SYSTEM:WIRING
Defect Description
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Veh... Read more
Consequence
An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.
Remedy
Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.
23V301000 Apr 27, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Consequence
A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Remedy
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA U... Read more
21V699000 Sep 9, 2021
SEAT BELTS
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Fede... Read more
Consequence
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
Complaint Statistics
147 total complaints
3 crashes 1 fires 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 19 |
| UNKNOWN OR OTHER | 17 |
| ENGINE | 16 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 13 |
| POWER TRAIN | 11 |
| WHEELS | 7 |
| SEAT BELTS | 5 |
| FUEL/PROPULSION SYSTEM | 5 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 5 |
| STEERING | 5 |
BACK OVER PREVENTION
Jun 26, 2026
Incident date: May 27, 2026
The contact owns a 2021 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact s... Read more
BACK OVER PREVENTION
Jun 23, 2026
Incident date: Jun 23, 2026
The contact owns a 2021 Ram Promaster 1500. The contact received notifications of NHTSA Campaign Number: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts for the recall repairs were unavailable. The dealer was contacted, and the contact was informed that... Read more
ENGINE AND ENGINE COOLING
Jun 23, 2026
Incident date: Jun 23, 2026
The contact owns a 2021 Ram Promaster 1500. The contact received notifications of NHTSA Campaign Number: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts for the recall repairs were unavailable. The dealer was contacted, and the contact was informed that... Read more
BACK OVER PREVENTION
Jun 11, 2026
Incident date: Aug 26, 2025
The contact owns a 2021 Ram Promaster 3500. The contact stated that while in reverse(R), the rearview camera was inoperable, with the message "Backup Camera Not Available" displayed. The contact stated that the failure had rendered the back over prevention safety system inoperable, depriving the dri... Read more
LANE DEPARTURE: WARNING
May 27, 2026
Incident date: Aug 5, 2025
Almost all lightsnlitenup on dash and Honda attempted to claim i was in accident and daid the entire radar system had to be replaced at expense of 3300.oo dollars. The fault had to be intheir craftmenship not my handling car.
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
May 26, 2026
Incident date: May 16, 2026
Hinges on the trunk wore out abnormally fast causing the struts to fail and trunk to misalign causing further lift gate damage. Caused a roughly one inch gap in the trunk there light was visible and wind can be felt through. If not addressed the hinge will rip off and the trunk will go with it.
UNKNOWN OR OTHER
May 26, 2026
Incident date: May 16, 2026
While driving on the highway my navagation, internet, gps stopped working. An error came up on the dash saying "SOS emergency call system fault" We were not sure what was happening with the vehicle or if was safe to drive. We made an appointment with a Volvo service center. Volvo service center ... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
May 26, 2026
Incident date: May 16, 2026
I had NHTSA recall for this generator done (23E-030) which was to solve the same problem I just had. Apparently, they just moved to a smaller diameter fuel line to fit the fuel pump better. However, this hose also came off my Cummins generator fuel pump and was spewing gas all over the generator a... Read more
SEAT BELTS
May 21, 2026
Incident date: Dec 9, 2025
Hyundai has failed to provide replacement of recalled seatbelts in a timely manner. The dealership has been unable to provide the replacement parts due to back order and lack of supplies from Hyundai and this is unacceptable. Hyundai has repeatedly shown poor quality in their safety, testing, and pr... Read more
SUSPENSION
May 21, 2026
Incident date: Dec 9, 2025
While driving, the vehicle experienced a sudden and complete loss of motive power without warning. The driver coasted off the road into a swale and required a tow to an authorized RAM dealer, December 9 2025 to CDJR of Tampa Bay, Tampa FL. The dealer initially indicated the failure was covered under... Read more
WHEELS
May 21, 2026
Incident date: Dec 9, 2025
While driving, the vehicle experienced a sudden and complete loss of motive power without warning. The driver coasted off the road into a swale and required a tow to an authorized RAM dealer, December 9 2025 to CDJR of Tampa Bay, Tampa FL. The dealer initially indicated the failure was covered under... Read more
EQUIPMENT
May 8, 2026
Incident date: Aug 19, 2025
The contact owns a 2021 Airstream Basecamp. The contact received notice of NHTSA Campaign Number: 22V932000 (Visibility, Equipment). The contact stated that while parked in storage, he observed the rear entry glass window was shattered but was still holding together. The contact added that when he ... Read more
VISIBILITY
May 8, 2026
Incident date: Aug 19, 2025
The contact owns a 2021 Airstream Basecamp. The contact received notice of NHTSA Campaign Number: 22V932000 (Visibility, Equipment). The contact stated that while parked in storage, he observed the rear entry glass window was shattered but was still holding together. The contact added that when he ... Read more
AIR BAGS
May 7, 2026
Incident date: Apr 29, 2026
I purchased a 2013 Jeep Wrangler Unlimited Sahara (VIN [XXX] ) from Soliman Motors Inc., [XXX] (phone [XXX] ) on April 11, 2026. The vehicle is subject to active NHTSA stop-drive recall #19V-018 for the Takata passenger airbag inflator, issued January 15, 2019. This recall was not disclosed to me a... Read more
UNKNOWN OR OTHER
May 7, 2026
Incident date: Apr 29, 2026
Telematics (OnStar) Module Dealership has checked it, the telmatic module is bad. And the dealership i went to Dossit big 4 in Tupelo MS told me this has been a problem with this truck. And are wanting me to pay $645 to fix it. After they just did some recalls and updated the software. This was wor... Read more
ENGINE
May 7, 2026
Incident date: Apr 29, 2026
2016 Honda Civic EX-T 1.5L turbo. Coolant is disappearing with no visible external leak. Diagnosed by mechanic as likely head gasket failure. This is a known defect affecting 2016-2022 Civics with the 1.5T engine. There is an active class action lawsuit (Alcantara et al. v. American Honda Motor Co.)... Read more
VISIBILITY/WIPER
Apr 28, 2026
Incident date: Apr 11, 2025
The drivers side wiper does not go far enough to the edge while wiping creating uncleared area which impact visibility
FORWARD COLLISION AVOIDANCE: WARNINGS
Apr 12, 2026
Incident date: Aug 26, 2025
There was a recall for the cluster pack on the screen that shows my speedometer and safety features such a lane departure, turn signals, etc. I had the recall completed and my screen still blacks out randomly. It has been in the shop 3 times to fix the screen, but Ram cannot get it fixed. I have m... Read more
EXTERIOR LIGHTING
Apr 12, 2026
Incident date: Aug 26, 2025
the auto high beam system is overly sensitive. lights flicker when a street sign is detected. dealer checked this issue and said the door switch was bad and replaced it. problem still exists. this makes night driving distracting and dangerous. no warning lamps or messages are shown on instrument pan... Read more
POWER TRAIN
Mar 31, 2026
Incident date: Feb 2, 2025
The 10R80 transmission has shifting shutters and loses what gear it is in and causes loss of throttle, hanging in gear and sudden downshift at road speed causing control issues. A faulty drum in transmission is to blame is my understanding and Ford is aware of this problem for model year, replacemen... Read more
AIR BAGS
Mar 25, 2026
Incident date: Feb 14, 2026
Vehicle experienced multiple safety-related failures at approximately 500 miles. The failures included complete instrument cluster loss (no speedometer or gauges), unpredictable windshield wiper operation, headlight flickering, complete loss of brake lights and turn signals, rear liftgate malfunctio... Read more
ELECTRICAL SYSTEM
Mar 25, 2026
Incident date: Feb 14, 2026
Vehicle experienced multiple safety-related failures at approximately 500 miles. The failures included complete instrument cluster loss (no speedometer or gauges), unpredictable windshield wiper operation, headlight flickering, complete loss of brake lights and turn signals, rear liftgate malfunctio... Read more
SEAT BELTS
Mar 25, 2026
Incident date: Feb 14, 2026
Vehicle experienced multiple safety-related failures at approximately 500 miles. The failures included complete instrument cluster loss (no speedometer or gauges), unpredictable windshield wiper operation, headlight flickering, complete loss of brake lights and turn signals, rear liftgate malfunctio... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Mar 23, 2026
Incident date: Jun 18, 2025
When making a left hand turn the was a vehicle way behind the line. My car stopped suddenly and I couldn’t move I was stuck next thing I know the other vehicle collided with me. This vehicles auto braking is very dangerous leading to crash! I could not avoid the speeding car coming towards me I wa... Read more
Crash
1 injured
POWER TRAIN
Mar 11, 2026
Incident date: Mar 11, 2026
The contact owns a 2019 Hyundai Elantra. The contact stated that the high-beam headlights were inoperable. Additionally, the contact stated that while driving at 15-20 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact was able to pull over to the side of the road.... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Mar 11, 2026
Incident date: Mar 11, 2026
hello I am formally reporting: Safety‑Critical Failures and Applicable Federal Requirements the attached 2019 BMW X3 – VIN [XXX] 1. Rearview Camera Failure Federal Requirement: FMVSS 111 – Rear Visibility Relevant Obligations: - Rearview image must activate automatically when shifting int... Read more
POWER TRAIN
Mar 3, 2026
Incident date: Jan 26, 2026
The contact owns a 2020 Chevrolet Express. The contact stated that while driving at 60 MPH, the vehicle experienced a sudden loss of power and was shuddering while driving on the highway. The vehicle was pulled over to the side of the road and restarted; however, the failure reoccurred shortly after... Read more
ENGINE
Mar 3, 2026
Incident date: Jan 26, 2026
Oil cap went loosed and fell off after a few hundred miles of driving. This is a very common thing in 2023 Toyota tacoma.
VISIBILITY/WIPER
Feb 26, 2026
Incident date: Aug 15, 2025
On Friday evening, [XXX], while closing the rear driver-side window, I heard a loud mechanical snap, after which the window failed to operate. The window regulator has binding issues (as documented in Subaru TSB 07-189-21R). This mechanical binding disables the anti-entrapment (anti-pinch) safety f... Read more
FUEL SYSTEM, GASOLINE
Feb 26, 2026
Incident date: Aug 15, 2025
The contact owns a 2022 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The local dealer was contacted and confirmed that parts for the recall repair were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not noti... Read more
UNKNOWN OR OTHER
Feb 20, 2026
Incident date: Feb 12, 2026
I had a message flash that said the power to the engine was reduce. Next message said check stabilink ( or something similar).. it said drive with caution. I live 2 mins from my job I drove home and pulled in the driveway I then felt the car act like it wanted to shake. This was on 2-10-26 I contact... Read more
UNKNOWN OR OTHER
Feb 17, 2026
Incident date: Jan 17, 2026
I have a 2013 Tesla Model-S, I have so far spent thousands on this car for door handle related problems over its lifetime. And Tesla still keeps charging for any door repairs. As of now, the driver side door doesn't open from outside and this is a serious safety hazard in case of an accident
ELECTRICAL SYSTEM
Jan 29, 2026
Incident date: Jan 29, 2026
Car died due to 12v battery failure due to ICCU not working properly in Oct 2023. Did ICCU recall and safety updates with dealer and they installed a new 12v battery. Oct 2025, car dies again due to 12v battery failure to to ICCU. Car has been at dealer for over 2 months waiting for new ICCU part to... Read more
EXTERIOR LIGHTING
Jan 27, 2026
Incident date: Jan 27, 2026
The rear tail lights are not properly sealed. It allows rain, snow or car wash water to accumulate inside the assembly. The lights then short out and do not work.
UNKNOWN OR OTHER
Jan 27, 2026
Incident date: Jan 27, 2026
The vehicle is subject to an open federal safety recall involving a fuel injector that may crack and leak fuel onto the top of the engine. According to NHTSA, liquid fuel or fuel vapor may accumulate near hot engine or exhaust components, creating a risk of an under-hood fire and injury. I purchase... Read more
POWER TRAIN
Jan 27, 2026
Incident date: Jan 27, 2026
The vehicle is subject to an open federal safety recall involving a fuel injector that may crack and leak fuel onto the top of the engine. According to NHTSA, liquid fuel or fuel vapor may accumulate near hot engine or exhaust components, creating a risk of an under-hood fire and injury. I purchase... Read more
ELECTRICAL SYSTEM
Jan 20, 2026
Incident date: Dec 19, 2025
This is an EV vehicle. This is a recurrent problem with the Ioniq 5 and is all over the internet. For me this is the 2nd electrical failure. The first time the accessory batter failed and the ICCU controller failed and had to be replaced. Now its at the shop for the 2nd time for the same failure.... Read more
FUEL/PROPULSION SYSTEM
Jan 20, 2026
Incident date: Jan 20, 2026
Car has sensor issues. It ran into pole and median after defective collision assist said sensor was blocked. Has emission leak. Second vehicle i had with that and they wont cover under warranty. Kia refuses to by back a car do not feel safe driving. They refuse to fix things under warranty. The refu... Read more
Crash
ELECTRICAL SYSTEM
Jan 20, 2026
Incident date: Jan 20, 2026
Car has sensor issues. It ran into pole and median after defective collision assist said sensor was blocked. Has emission leak. Second vehicle i had with that and they wont cover under warranty. Kia refuses to by back a car do not feel safe driving. They refuse to fix things under warranty. The refu... Read more
Crash
Chest Clip, Buckle, Harness
Jan 20, 2026
Incident date: Dec 19, 2025
Unable to secure infant in seat to achieve proper tightness using "pinch" test. Baby weighs >4 pounds. Has happened with 2 babies in my practice as a CPST and RN where unable to achieve tightness. Low birth weight pillow and infant insert in place in both occurrences.
POWER TRAIN
Jan 6, 2026
Incident date: Nov 9, 2025
Loss of 4x4 system, dashboard warning light
POWER TRAIN
Jan 6, 2026
Incident date: Nov 9, 2025
The transmission lurches and studders at stops with roughly 60K miles on it. The dealer believes it to be the mechatronic unit. I am put at risk because the car begins to move, stops, and then begins again moving. Cars behind me may believe I am accelerating from a stop and rear end me. There are n... Read more
WHEELS
Jan 6, 2026
Incident date: Nov 6, 2024
Brand new car Engine light also went on and off 3 or more times in one day, car had a charging failure wouldn't charge - Sold me an unsafe vehicle to drive - shaking tires, steering wheel, Car also has 13 codes including engine and transmission failure communication codes - multiple attempts to re... Read more
STRUCTURE:BODY
Jan 6, 2026
Incident date: Nov 9, 2025
Woke up one morning and noticed the b pillar almost completely detached. Called ford dealership in Musk*** MI. They told me I could pay out of pocket for labor and parts since no approved remedy is available. I’m a single mother of twins, and I cannot afford this. I need this fixed. The Ford deale... Read more
ENGINE
Jan 6, 2026
Incident date: Nov 6, 2024
Brand new car Engine light also went on and off 3 or more times in one day, car had a charging failure wouldn't charge - Sold me an unsafe vehicle to drive - shaking tires, steering wheel, Car also has 13 codes including engine and transmission failure communication codes - multiple attempts to re... Read more
SEAT BELTS
Jan 5, 2026
Incident date: Jan 5, 2026
The rear right seat belt became stuck and would not release, trapping my [XXX] son. Although the buckle was unlatched, he was entangled in the seat belt, and the retraction system would not loosen. The vehicle was stationary at the time of the incident. Due to the inability to safely release the s... Read more
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Jan 5, 2026
Incident date: Jan 5, 2026
The contact owns a 2022 Kenworth T680. The contact stated that while driving approximately 70 MPH, the Engine Control Module (ECM) or the Engine Control Unit (ECU), started to lose power, eventually displaying a black screen. When attempting to drive and accelerate up to 50 MPH, the vehicle suddenly... Read more
ENGINE
Jan 5, 2026
Incident date: Dec 22, 2025
The vehicle stalls, when stopped in traffic. In order to restart the vehicle, the transmission must be placed in the “park” position. This happens intermittently after the vehicle has been driven for a longer distance. I have read that this is related to the fuel injection system getting overhea... Read more
ELECTRICAL SYSTEM
Dec 23, 2025
Incident date: Dec 6, 2025
warning engine light came on. Emission control system light came on too. Honda Pilot 2016 Milage 70,662. Vehicle operating normally. Had car parts store use OBD electronic scanner and it revealed a code P0328: "Knock Sensor voltage High". Code was deleted after scan. I was told by ... Read more
ENGINE
Dec 23, 2025
Incident date: Dec 6, 2025
warning engine light came on. Emission control system light came on too. Honda Pilot 2016 Milage 70,662. Vehicle operating normally. Had car parts store use OBD electronic scanner and it revealed a code P0328: "Knock Sensor voltage High". Code was deleted after scan. I was told by ... Read more
Showing 50 of 147 complaints.
NHTSA Safety Ratings, 2021 RAM PROMASTER
2021 Ram ProMaster VAN FWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2021 RAM PROMASTER
183 manufacturer communications from 75 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 100000 POWER TRAIN | 22 |
| 060000 ENGINE AND ENGINE COOLING | 20 |
| 350000 EQUIPMENT | 15 |
| 110000 ELECTRICAL SYSTEM | 15 |
| 160000 STRUCTURE | 12 |
| 130000 VISIBILITY | 9 |
| 050000 PARKING BRAKE | 6 |
| 353000 EQUIPMENT:ELECTRICAL | 6 |
9100287
Jan 18, 2024
353000 EQUIPMENT:ELECTRICAL
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
95879
Jan 17, 2024
100000 POWER TRAIN
WARRANTY BULLETIN D-23-24 2019 - 2021 RAM Promaster (VF) 62TE Transmission Core Returns (Rev.A )
0800624A
Jan 17, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to nav
S1408000384
Jan 10, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100229
Sep 20, 2023
020000 SUSPENSION
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226
Sep 15, 2023
114000 ELECTRICAL SYSTEM:WIRING
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
9100226
Sep 15, 2023
110000 ELECTRICAL SYSTEM
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
S2307000002
Aug 31, 2023
060000 ENGINE AND ENGINE COOLING
Suspected engine coolant leak.
93023
Aug 30, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
Aug 30, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
2400623
Aug 24, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
A/C Diagnostic LOP Change
9100206
Aug 18, 2023
160000 STRUCTURE
FLOOR FRONT CARPET As of August 16, 2023, the front carpet is no longer standard, claims for shortages and errors will be denied.
9100196
Jul 27, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
S238A000034
Jul 15, 2023
114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
USB Hub In-Operable
2400623
Jun 30, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
0700723
May 18, 2023
060000 ENGINE AND ENGINE COOLING
Water Quality When Mixed With Engine Coolant
9100142
Apr 25, 2023
135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
Mirror
1804823
Apr 15, 2023
060000 ENGINE AND ENGINE COOLING
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1804823
Apr 15, 2023
350000 EQUIPMENT
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
9003357a
Feb 22, 2023
060000 ENGINE AND ENGINE COOLING
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin
9003357A
Feb 22, 2023
060000 ENGINE AND ENGINE COOLING
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin
9003357
Feb 14, 2023
060000 ENGINE AND ENGINE COOLING
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als
S1408000384
Feb 14, 2023
110000 ELECTRICAL SYSTEM
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9003357
Feb 14, 2023
280000 BACK OVER PREVENTION
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als
S2205000001 Rev.
Jan 27, 2023
110000 ELECTRICAL SYSTEM
Engine MIL Light On. P0572 Brake Switch 1 Stuck On. C1205-02 Brake Light Switch General Electric Failure.
S2205000001 Rev.
Jan 27, 2023
120000 EXTERIOR LIGHTING
Engine MIL Light On. P0572 Brake Switch 1 Stuck On. C1205-02 Brake Light Switch General Electric Failure.
S2205000001 Rev.
Jan 27, 2023
140000 AIR BAGS
Engine MIL Light On. P0572 Brake Switch 1 Stuck On. C1205-02 Brake Light Switch General Electric Failure.
S2208000006 Rev.
Jan 24, 2023
353000 EQUIPMENT:ELECTRICAL
Turn Signals Or Hazard Lights Acting Erratically
9100098
Jan 5, 2023
162900 STRUCTURE:BODY:ROOF AND PILLARS
D-Pillar Upper LT,D-Pillar Upper RT,Plug Retractor C-Pillar Plasti Beginning 2023 Model Year the D-Pillar Trims are no longer included in the original vehicle build. Warranty claims for shortage and error will be subject to change back.
9100008
Nov 10, 2022
110000 ELECTRICAL SYSTEM
Telematic box module 2
9100096
Nov 4, 2022
120000 EXTERIOR LIGHTING
Base Headlamp Bright, Base Headlamp Black
9100096
Nov 4, 2022
121000 EXTERIOR LIGHTING:HEADLIGHTS
Base Headlamp Bright, Base Headlamp Black
3100122
Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
980000 UNKNOWN OR OTHER
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
163200 STRUCTURE:INTERIOR PANELS:DOOR
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
1400522REVB
Aug 12, 2022
070000 FUEL SYSTEM, GASOLINE
Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or mo
1400522REVB
Aug 12, 2022
071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or mo
1400522REVB
Aug 12, 2022
120000 EXTERIOR LIGHTING
Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or mo
1400522REVB
Aug 12, 2022
070000 FUEL SYSTEM, GASOLINE
Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or mo
1400522REVB
Aug 12, 2022
070000 FUEL SYSTEM, GASOLINE
Updated Fuel Filler Cap This bulletin involves updating the fuel filler cap with improved version. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or mo
S2208000138
Jul 13, 2022
110000 ELECTRICAL SYSTEM
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S2208000138
Jul 13, 2022
110000 ELECTRICAL SYSTEM
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S2208000138
Jul 13, 2022
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
9004206
Jun 22, 2022
100000 POWER TRAIN
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
S2209000004
Apr 2, 2022
060000 ENGINE AND ENGINE COOLING
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2209000004
Apr 2, 2022
350000 EQUIPMENT
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2208000073
Mar 17, 2022
110000 ELECTRICAL SYSTEM
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S2208000073
Mar 17, 2022
980000 UNKNOWN OR OTHER
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S2208000073
Mar 17, 2022
115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S2208000073
Mar 17, 2022
100000 POWER TRAIN
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S2208000073
Mar 17, 2022
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
9004497
Mar 16, 2022
106000 POWER TRAIN:AXLE ASSEMBLY
SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.
9004497
Mar 16, 2022
350000 EQUIPMENT
SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.
9004497
Mar 16, 2022
106200 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.
9004497
Mar 16, 2022
350000 EQUIPMENT
SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.
9004206
Mar 9, 2022
050000 PARKING BRAKE
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
9004206
Mar 9, 2022
100000 POWER TRAIN
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
9004206
Mar 9, 2022
160000 STRUCTURE
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
S1708000118 RevB
Mar 9, 2022
110000 ELECTRICAL SYSTEM
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
9004206
Mar 9, 2022
050000 PARKING BRAKE
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
9004206
Mar 9, 2022
100000 POWER TRAIN
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
9004206
Mar 9, 2022
160000 STRUCTURE
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
S1708000118
Mar 9, 2022
980000 UNKNOWN OR OTHER
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118
Mar 9, 2022
114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118
Mar 9, 2022
353000 EQUIPMENT:ELECTRICAL
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
9004206
Mar 9, 2022
050000 PARKING BRAKE
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
9004206
Mar 9, 2022
100000 POWER TRAIN
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
9004206
Mar 9, 2022
160000 STRUCTURE
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
9004206
Mar 9, 2022
050000 PARKING BRAKE
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
9004206
Mar 9, 2022
100000 POWER TRAIN
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
9004206
Mar 9, 2022
160000 STRUCTURE
Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace
S1708000118
Mar 9, 2022
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
0300222
Mar 1, 2022
350000 EQUIPMENT
Outer Half Shaft Boot Replacement
0300222
Mar 1, 2022
060000 ENGINE (PWS)
Outer Half Shaft Boot Replacement
0300222
Mar 1, 2022
103952 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:SHAFT:OUTPUT
Outer Half Shaft Boot Replacement
0300222
Mar 1, 2022
350000 EQUIPMENT
Outer Half Shaft Boot Replacement
0300222
Mar 1, 2022
106200 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Outer Half Shaft Boot Replacement
9004474
Jan 27, 2022
160000 STRUCTURE
MODULE, Body Controller (BCM) Do not replace the BCM for a lighting issue on Amazon vehicles. Please remove the D-Pillar cover and inspect the wiring for the left rear tail light. There is known issue with a Utilmaster installed jumper har
511450
Jan 7, 2022
150000 SEAT BELTS
FCA US has decided that certain 2021 RAM 3500 ProMaster vehicles fail to confo1m to Federal Motor Vehicle Safety Standard (FMVSS) No. 208 S7.l.l.5 requires that, "Each designated seating position, shall have a seat belt assembly whose lap b
511450
Jan 7, 2022
350000 EQUIPMENT
FCA US has decided that certain 2021 RAM 3500 ProMaster vehicles fail to confo1m to Federal Motor Vehicle Safety Standard (FMVSS) No. 208 S7.l.l.5 requires that, "Each designated seating position, shall have a seat belt assembly whose lap b
511450
Jan 7, 2022
500000 CHILD SEAT
FCA US has decided that certain 2021 RAM 3500 ProMaster vehicles fail to confo1m to Federal Motor Vehicle Safety Standard (FMVSS) No. 208 S7.l.l.5 requires that, "Each designated seating position, shall have a seat belt assembly whose lap b
YA9
Jan 1, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Customer Satisfaction Notification.
S2208000006
Jan 1, 2022
353000 EQUIPMENT:ELECTRICAL
Turn Signals Or Hazard Lights Acting Erratically
CSNYA9
Jan 1, 2022
110000 ELECTRICAL SYSTEM
Customer Satisfaction Notification YA9 D-Pillar Power Outlet
S2108000203
Aug 27, 2021
221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
Remote Start Does Not Function, No Response
S2108000203
Aug 27, 2021
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Remote Start Does Not Function, No Response
9003453
Aug 25, 2021
020000 SUSPENSION
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS
9003453
Aug 25, 2021
070000 FUEL SYSTEM, GASOLINE
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS
9003453
Aug 25, 2021
100000 POWER TRAIN
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS
9003453
Aug 25, 2021
280000 BACK OVER PREVENTION
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS
S2108000198
Aug 18, 2021
353000 EQUIPMENT:ELECTRICAL
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
S1708000013
Aug 17, 2021
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Key Cannot Be Removed From Ignition, Or No Start concerns
S1708000013RevB
Aug 17, 2021
116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
Key Cannot Be Removed From Ignition, Or No Start concerns
S2108000115
Jul 17, 2021
063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
No Crank, No Start, No Fault Codes
S2108000115
Jul 17, 2021
063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
No Crank, No Start, No Fault Codes
S2108000163
Jul 9, 2021
110000 ELECTRICAL SYSTEM
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2108000163
Jul 9, 2021
110000 ELECTRICAL SYSTEM
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2109000004
Jul 6, 2021
060000 ENGINE AND ENGINE COOLING
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
Showing 100 of 183 bulletins.
RAM PROMASTER - All Years Overview
Complete safety history for the RAM PROMASTER across all model years (2014, 2026).
108
Total Recalls
869
Total Complaints
0
Investigations
30
Reported Crashes
14
Reported Fires
0
Reported Deaths
RAM PROMASTER - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.