2016 RAM PROMASTER

15 recalls, 48 complaints - 519 TSBs

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Defect Description

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever posi... Read more

Consequence

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Remedy

Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.

20 vehicles affected

Manufacturer: Prime-Time Specialty Vehicles

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Defect Description

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the ac... Read more

Consequence

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

222,207 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

Defect Description

Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

Consequence

An overheated fan motor increases the risk of a fire.

Remedy

Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020.... Read more

99,128 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

SEATS

Defect Description

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may no... Read more

Consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy

New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

544 vehicles affected

Manufacturer: New England Wheels

SEATS

Defect Description

Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotate... Read more

Consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy

MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

2,080 vehicles affected

Manufacturer: Mobility Transportation Services

SEATS

Defect Description

TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remai... Read more

Consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy

TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.

776 vehicles affected

Manufacturer: TransitWorks

SEATS

Defect Description

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locke... Read more

Consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy

Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.

90 vehicles affected

Manufacturer: Prime-Time Specialty Vehicles

EQUIPMENT

Defect Description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma... Read more

Consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd... Read more

61,791 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EQUIPMENT

Defect Description

Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers... Read more

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product... Read more

550 vehicles affected

Manufacturer: Midwest Automotive Designs, LLC

EQUIPMENT:OTHER:LABELS

Defect Description

Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the ... Read more

Consequence

The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

Remedy

Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this ... Read more

113,896 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, ... Read more

Consequence

If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

26,298 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EXTERIOR LIGHTING:BRAKE LIGHTS

Defect Description

Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and ca... Read more

Consequence

Trailer brake lights that are inoperative can increase the risk of a crash.

Remedy

Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall... Read more

2,291 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EXTERIOR LIGHTING:BRAKE LIGHTS

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the ... Read more

Consequence

Trailer brake lights that are inoperative can increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

6,422 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of comm... Read more

Consequence

An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.

23,930 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ELECTRONIC STABILITY CONTROL (ESC)

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2016 Ram ProMaster vans manufactured October 21, 2015, to December 17, 2015 and equipped with 3.0L diesel engines. If the driver has disabled the electronic stability control (ESC) system, the system is required to be reactivated the next time t... Read more

Consequence

Operating the vehicle with the ESC off may increase the risk of a crash.

Remedy

FCA will notify owners, and dealers will the update ABS control module software, free of charge. The recall began March 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S04.

57 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

Complaint Statistics

48 total complaints

Top Reported Components

Component	Complaints
ENGINE	12
POWER TRAIN	8
ELECTRICAL SYSTEM	6
SERVICE BRAKES	4
UNKNOWN OR OTHER	3
EXTERIOR LIGHTING	3
FUEL/PROPULSION SYSTEM	1
SUSPENSION	1
ENGINE AND ENGINE COOLING	1
EQUIPMENT	1

Incident date: Oct 1, 2025

The contact owns a 2014 Mercedes-Benz E350. The contact stated that while driving at various speeds, and occasionally while starting the vehicle, the steering wheel seized, and the message “Power Steering Malfunction” was displayed. The dealer was contacted; however, the vehicle was not diagnose... Read more

Incident date: Nov 30, 2021

While driving at night in a poorly lit area, I could barely see. I turned on the high beam but it blinded on coming traffic. I checked into this and found out Nissan was sued for this and had a short (approximately 3 months) period when you could get it fixed for free from the dealership. No recall ... Read more

Incident date: Jul 7, 2025

1. The transmission has continuously slipped and stuck in gears when significantly outside of standard RPM:Speed standards for the vehicle. 2. The vehicle has recently started leaking oil via a lower pressure valve. 3. The engine thermostat and/or sensor need to be replaced with faulty internal te... Read more

Incident date: Jul 7, 2025

Incident date: Dec 6, 2024

This is the 3rd engine failure in 23K miles. The first was a Lifter/Rod problem at around 3K miles. The 2nd was catastrophic engine failure due to a spun bearing at 21K miles. Now at 23K miles, I'm having another catastrophic engine failure with the same issue. Engine is the 6.2L L87.

Incident date: Nov 1, 2024

The contact owns a 2019 Volvo XC40. The contact stated that the gear shifter knob had detached. The contact stated that the knob was not welded to the lever. The contact became aware that crazy glue had been used to secure the shifter knob. The contact stated that the vehicle failed to shift into ge... Read more

Incident date: Nov 1, 2024

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amoun... Read more

Incident date: Nov 1, 2024

I was getting my Brakes done and realized i have no rear brakes on the right and left. I was told i can not speak to anyone higher up until Monday.

Incident date: Jan 4, 2024

Cabin facing camera required for using Autopilot stopped working after software update requiring cabing camera usage. Technician has stated that many cameras have had to be replaced since the update requiring the use of the cameras

Incident date: Sep 14, 2023

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer ... Read more

Incident date: Sep 1, 2023

abs brake failure the hcu fails causing warning to service abs problem first occurred 2 years ago had hcu replaced problem is back again these hcu units were defective from the get go ram knows units are defective this is a safety issue and needs to be resolved your help is needed on this safety iss... Read more

Incident date: Aug 6, 2023

2013 Optima SXL with snow white pearl paint. Paint began coming off in areas around the windshield back in 2017. At the time I thought it may have had something to do with the people who replaced my windshield. Had a 50 cent piece size area come off the hood in the car wash shortly after. I have con... Read more

Incident date: Jan 6, 2022

E-Brake cable freezes or doesn't disengage causing damage to the rotors, brakes, pads. Dealership said that the e-brake cable had stretched causing the rear parking brake to lock and destroy the rotors, brake pads, shoes, wheel speed sensors, pad sensors. This issue was addressed while the vehicle ... Read more

Incident date: Jan 6, 2022

Incident date: Aug 13, 2021

The contact owns a 2016 Ram Promaster 1500. The contact stated that while driving at various speeds, the vehicle would make abnormal grinding sounds. There were no warning lights illuminated. The vehicle was taken to the dealer and test-driven. The contact was informed that no issues were found. The... Read more

Incident date: Sep 23, 2019

The contact owns a 2016 Ram Promaster. The contact stated while accelerating, the front end of the vehicle vibrated. There was no warning light illuminated. The contact stated that the driveshaft, front passenger’s and driver’s side CV boots, motor mounts, and the vehicle had several front-end a... Read more

Incident date: Aug 24, 2021

Twice my van has unexpectedly and without warning shifted into neutral. The first incident was 8/24/21 and I was stopped at a red light. When the light turned green and went to drive and the display showed I was in neutral and the van wouldn’t move. The display on the shifter flashed neutral. The ... Read more

Incident date: Aug 24, 2021

Incident date: Aug 9, 2016

The contact owns a 2016 Ram Promaster. The contact stated that the vehicle headlight bulbs would blow approximately every 6 months. The contact stated no warning light was illuminated. The vehicle was diagnosed and repaired; however, the failure persisted. The manufacturer was informed of the failur... Read more

Incident date: Feb 18, 2021

WE HAVE 3 RAM PROMASTERS AND ALL 3 HAVE AN OIL LEAK AT THE OIL COOLER, COSTING OVER $800 EACH TO HAVE REPAIRED. AGAIN, ALL 3 HAVE HAD THE SAME ISSUE RESULTING IN OVER $2,400 IN REPAIRS.

Incident date: Oct 1, 2020

"NEEDS TO BE EXTENDED." THE AMERICAN AUTOMAKER HAS ANNOUNCED THAT CERTAIN 2011-2013 MODEL YEAR VEHICLES WILL GET WARRANTY EXTENSIONS BECAUSE THE LEFT CYLINDER HEADS MIGHT CRACK. CHRYSLER WILL EXTEND THE ENGINE WARRANTY ON THE LEFT-SIDE CYLINDER HEAD TO 10 YEARS OR 150,000 MILES AND THE REMAINING ENG... Read more

Incident date: Oct 1, 2020

Incident date: Sep 30, 2020

TL* THE CONTACT OWNS A 2016 RAM 2500 PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF T... Read more

Incident date: Sep 30, 2020

Incident date: Dec 6, 2019

DEALER CLAIMS THEY CAN NOT PERFORM RECALL BECAUSE THEY DO NOT HAVE PARTS. *TR

Incident date: Dec 6, 2019

DEALER CLAIMS THEY CAN NOT PERFORM RECALL BECAUSE THEY DO NOT HAVE PARTS. *TR

Incident date: Dec 6, 2019

DEALER CLAIMS THEY CAN NOT PERFORM RECALL BECAUSE THEY DO NOT HAVE PARTS. *TR

Incident date: Nov 28, 2019

TL* THE CONTACT OWNS 2016 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000(POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A... Read more

Incident date: Nov 28, 2019

Incident date: Feb 15, 2020

AT 75,000 MILES MY TIMING CHAIN BROKE WHILE I WAS DRIVING DOWN THE HIGHWAY. NO SIGNS BEFOREHAND IT JUST BROKE

Incident date: Jun 27, 2019

2016 RAM PROMASTER 1500. CONSUMER WRITES IN REGARDS TO A HARD SHIFT ISSUE. *LD THE CONSUMER STATED WHEN SHIFTING THE VEHICLE WOULD VIOLENTLY JOLT FORWARD AS IF IT WAS HIT FROM BEHIND. *JS

Incident date: Oct 5, 2018

ABOUT EVERY 3 MONTHS WE ARE HAVING TO REPLACE LIGHT BULBS IN EITHER HEADLAMP. ONE OR THE OTHER KEEPING BURNING OUT. WE REPLACE THE BULBS TOGETHER AND USE GLOVES AS TO NOT DESTROY THE BULB. WE JUST HAD THE VAN INTO THE DEALERSHIP AGAIN ON OCT. 5, 2018 FOR THIS PROBLEM. THEY RAN A CHECK ON THE WIRING... Read more

Incident date: Jun 4, 2018

IMMEDIATELY AFTER AN INSPECTION, OIL CHANGE AND COOLANT CHECK, AND I BEGAN USING THE AIR CONDITIONER, THE FAN BEGAN TO RATTLE AGAINST THE HOOD OF THE CAR. I STOPPED USING THE AIR CONDITIONER AND IT SOUNDED AS IF THE FAN WAS STRUGGLING TO STAY ON. NEXT THE CHECK ENGINE LIGHT APPEARED AND THE TEMPERAT... Read more

Incident date: May 17, 2018

SERVICE ENGINE LIGHT COMES ON INDICATING FAULT ON ONE FAN 3 CONTROL CIRCUIT, (ERROR CODE P0482) BLOWN FUSE REPLACED BUT STILL SAME PROBLEM , DEALER RECOMMENDS PART TO BE REPLACED IS COOLING FAN MODULE - PART # 68189000AD WHICH IS ON BACK ORDER FROM THE DEALERSHIP FOR OVER 1300 PARTS. ...SOMETHING IS... Read more

Incident date: Dec 11, 2017

TL* THE CONTACT OWNS A 2016 RAM PROMASTER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE DRIVING APPROXIMATELY 35 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THIS WAS THE SECOND INSTANCE OF THIS FAILURE. THE VEHICLE WAS TOWED TO PERFORMANCE CHR... Read more

Incident date: Oct 29, 2016

VEHICLE OVERHEATING DUE TO COOLING FAN FAILURE AND FAULTY FRONT STRUTS AND THE CV JOINTS

Incident date: Oct 29, 2016

VEHICLE OVERHEATING DUE TO COOLING FAN FAILURE AND FAULTY FRONT STRUTS AND THE CV JOINTS

Incident date: Aug 31, 2017

FLY WHEEL. 55600 MILES AND THE FLY WHEEL CRACKED , HAD TO REPLACE THE UNIT. NOT SURE HOW IT HAPPENED, NOTICED THE RATTLING OF FLY WHEEL TO IT TO SERVICE AND HAD IT REPLACE

Incident date: Nov 1, 2016

THIS IS THE 2ND RECALLED NOTICED I'VE RECEIVED, TOOK A MONTH TO GET THE FIRST RECALL DONE. WAS TOLD TO CALLED BACK ONCE I GET THE 2ND RECALL NOTICE B/C THEY RAN OUT OF THE PART. DID SO BUT THE SERVICE REP DOESN'T KNOW ANYTHING ABOUT THIS RECALL NOTICE. YET AGAIN I AM WAITING FOR THEM TO CALL BACK TO... Read more

Incident date: Nov 1, 2016

Incident date: Jul 18, 2016

TL* THE CONTACT OWNS A 2016 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ... Read more

Incident date: Jul 18, 2016

I RECEIVED THE RECALL NOTICE S29 / NHTSA 16-E-039. THE RAM DEALERSHIP THAT I TOOK IT TO ON 7/18/16 FOR RECALL REMEDY WAS UNABLE GET TO THE PART DUE TO "AFTERMARKET UPFIT BY WINNEBAGO". I CALLED WINNEBAGO NUMEROUS TIMES AND WAS EVENTUALLY TOLD JUST TODAY THAT MY VEHICLE DOES NOT HAVE THE MODULE REF... Read more

Incident date: Mar 3, 2016

THROTTLE IS" UNPREDICTABLE" AND SLOW TO RESPOND, WITH A DELAY OR NO RESPONSE AT TIMES. WHEN IN MOTION AND THE WHEEL TURNED, IT HAS LURCHED FORWARD ON IT'S OWN. SITTING AT INTERSECTION WITH WHEEL TURNED AND WAITING FOR TRAFFIC TO CLEAR TO MAKE TURN WITH ONCOMING TRAFFIC, THROTTLE WAS PRESSED DOWN AND... Read more

Incident date: Mar 3, 2016

NHTSA Safety Ratings, 2016 RAM PROMASTER

2016 Ram Promaster VAN 2WD

Category	Rating
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2016 RAM PROMASTER

519 manufacturer communications from 255 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	81
100000 POWER TRAIN	49
060000 ENGINE AND ENGINE COOLING	38
110000 ELECTRICAL SYSTEM	35
160000 STRUCTURE	28
060000 ENGINE (PWS)	25
162300 STRUCTURE:BODY:DOOR	13
070000 FUEL SYSTEM, GASOLINE	13

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

060000 ENGINE AND ENGINE COOLING

Suspected engine coolant leak.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

160000 STRUCTURE

FLOOR FRONT CARPET As of August 16, 2023, the front carpet is no longer standard, claims for shortages and errors will be denied.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

FCA Caribbean Warranty Bulletin ID-23-19, (XB0) Emission Control System Components - Select 2014-2016 RAM Promaster (VF)

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Warranty Bulletin D-23-16, (XB0) Emission Control System Components - Select 2014-2016 RAM Promaster (VF)

080000 FUEL SYSTEM, DIESEL

3.0L Diesel Emissions Warranty Extension XB0 Possible Malfunction Indicator Lamp (MIL) illumination after installation of updated engine calibrations.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

3.0L Diesel Emissions Warranty Extension XB0 Possible Malfunction Indicator Lamp (MIL) illumination after installation of updated engine calibrations.

080000 FUEL SYSTEM, DIESEL

Emissions Recall ZC0 - 3.0L Diesel Emissions

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions Recall ZC0 - 3.0L Diesel Emissions

080000 FUEL SYSTEM, DIESEL

Emissions Recall V97 - 3.0L Diesel Emissions

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions Recall V97 - 3.0L Diesel Emissions

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

162300 STRUCTURE:BODY:DOOR

Check Strap Webbing Kit on Driver?s Side Front Door The repair eliminates the over swing when opening the driver?s side door. This bulletin involves installing a webbing kit on the front left driver?s door for the door check strap.

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

060000 ENGINE AND ENGINE COOLING

280000 BACK OVER PREVENTION

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

162900 STRUCTURE:BODY:ROOF AND PILLARS

D-Pillar Upper LT,D-Pillar Upper RT,Plug Retractor C-Pillar Plasti Beginning 2023 Model Year the D-Pillar Trims are no longer included in the original vehicle build. Warranty claims for shortage and error will be subject to change back.

050000 PARKING BRAKE

Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumin

110000 ELECTRICAL SYSTEM

120000 EXTERIOR LIGHTING

130000 VISIBILITY

160000 STRUCTURE

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician

150000 SEAT BELTS

140000 AIR BAGS

130000 VISIBILITY

120000 EXTERIOR LIGHTING

110000 ELECTRICAL SYSTEM

050000 PARKING BRAKE

160000 STRUCTURE

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

980000 UNKNOWN OR OTHER

163200 STRUCTURE:INTERIOR PANELS:DOOR

160000 STRUCTURE

020000 SUSPENSION

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a techni

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

060000 ENGINE (PWS)

110000 ELECTRICAL SYSTEM

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

020000 SUSPENSION

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

070000 FUEL SYSTEM, GASOLINE

110000 ELECTRICAL SYSTEM

120000 EXTERIOR LIGHTING

118000 ELECTRICAL SYSTEM:SOFTWARE

280000 BACK OVER PREVENTION

060000 ENGINE AND ENGINE COOLING

Window Regulator Motor Assembly Servicing

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Window Regulator Motor Assembly Servicing

110000 ELECTRICAL SYSTEM

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

110000 ELECTRICAL SYSTEM

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

162300 STRUCTURE:BODY:DOOR

CHECK, Front Door When servicing the Check strap or hinge please follow TSB 23-019-22 to protect against additional component failure.

100000 POWER TRAIN

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace

151200 SEAT BELTS:FRONT:WEBBING

Check Strap Webbing Kit on Driver?s Side Front Door This bulletin involves installing a webbing kit on the front left driver?s door for the door check strap. The repair eliminates the over swing when opening the driver?s side door.

162300 STRUCTURE:BODY:DOOR

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

350000 EQUIPMENT

SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.

106200 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.

106000 POWER TRAIN:AXLE ASSEMBLY

SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.

350000 EQUIPMENT

SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

100000 POWER TRAIN

050000 PARKING BRAKE

160000 STRUCTURE

100000 POWER TRAIN

050000 PARKING BRAKE

160000 STRUCTURE

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

106200 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Outer Half Shaft Boot Replacement

350000 EQUIPMENT

Outer Half Shaft Boot Replacement

350000 EQUIPMENT

Outer Half Shaft Boot Replacement

060000 ENGINE (PWS)

Outer Half Shaft Boot Replacement

103952 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:SHAFT:OUTPUT

Outer Half Shaft Boot Replacement

200000 WHEELS

Engine Mount Bracket If replacing engine mounts and vehicle is equipped with pivot bracket 68157407AA or torque strut 68157408AA you must REPLACE WITH A NEW ISOLATOR 68157408AB OR NEWER AND BOLT 06511657AA. ALSO REPLACE THE TORQUE STRUT BR

160000 STRUCTURE

020000 SUSPENSION

Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS

070000 FUEL SYSTEM, GASOLINE

100000 POWER TRAIN

280000 BACK OVER PREVENTION

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Key Cannot Be Removed From Ignition, Or No Start concerns

116100 ELECTRICAL SYSTEM:IGNITION:SWITCH

Key Cannot Be Removed From Ignition, Or No Start concerns

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

Showing 100 of 519 bulletins.

RAM PROMASTER - All Years Overview

Complete safety history for the RAM PROMASTER across all model years (2014, 2026).

108 Total Recalls

869 Total Complaints

0 Investigations

30 Reported Crashes

14 Reported Fires

0 Reported Deaths

RAM PROMASTER - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	3	1	View
2025	4	8	View
2024	5	17	View
2023	5	87	View
2022	8	84	View
2021	8	147	View
2020	5	60	View
2019	9	73	View
2018	10	54	View
2017	10	93	View
2016 (current)	15	48
2015	13	80	View
2014	13	117	View

Other RAM Models

Model	Recalls	Complaints
3500	357	3,389	View
2500	337	7,345	View
1500	324	16,135	View
5500	163	198	View
4500	162	64	View
PROMASTER CITY	46	139	View
C/V TRADESMAN	5	14	View
3500 CAB CHASSIS	2	4	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2016 RAM PROMASTER

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2016 RAM PROMASTER

Safety Technology

Technical Service Bulletins, 2016 RAM PROMASTER

Most Affected Components

RAM PROMASTER - All Years Overview

RAM PROMASTER - Year by Year

Other RAM Models