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NHTSA Campaign 25V552000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Issued by Chrysler (FCA US, LLC) · Reported Aug 26, 2025 · 219,577 vehicles affected

What's wrong

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

Consequence

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

Vehicles affected by this recall

Make Model Year Units
DODGE JOURNEY 2019 219,577
DODGE JOURNEY 2020 219,577
RAM PROMASTER 2019 219,577
RAM PROMASTER 2020 219,577
RAM PROMASTER 2021 219,577

Source: NHTSA Campaign 25V552000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.