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NHTSA Campaign 17V273000

EQUIPMENT:OTHER:LABELS

Issued by Chrysler (FCA US LLC) · Reported Apr 25, 2017 · 113,896 vehicles affected

What's wrong

Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence

The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

Remedy

Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.

Vehicles affected by this recall

Make Model Year Units
RAM PROMASTER 2014 113,896
RAM PROMASTER 2015 113,896
RAM PROMASTER 2016 113,896
RAM PROMASTER 2017 113,896

Source: NHTSA Campaign 17V273000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.