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NHTSA Campaign 16V202000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Issued by Chrysler (FCA US LLC) · Reported Apr 11, 2016 · 23,930 vehicles affected

What's wrong

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.

Consequence

An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.

Vehicles affected by this recall

Make Model Year Units
RAM PROMASTER 2015 23,930
RAM PROMASTER 2016 23,930

Source: NHTSA Campaign 16V202000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.