NHTSA Campaign 14V533000

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Issued by Chrysler Group LLC · Reported Sep 4, 2014 · 18,953 vehicles affected

What's wrong

Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints."

Consequence

If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.

Remedy

Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P53.

Vehicles affected by this recall

Make Model Year Units
RAM PROMASTER 2014 18,953

Source: NHTSA Campaign 14V533000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.