EQUIPMENT
CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
Remedy: CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.
6,686 vehicles affected
SERVICE BRAKES, HYDRAULIC
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Remedy: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
7,440 vehicles affected
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.
Remedy: WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.
68,563 vehicles affected
EQUIPMENT
AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.
Remedy: AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.
45,870 vehicles affected
AIR BAGS:FRONTAL
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
1,500,521 vehicles affected
SEAT BELTS:REAR/OTHER
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
545,311 vehicles affected
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
1,163,000 vehicles affected
CHILD SEAT
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
157,000 vehicles affected
TIRES:BEAD
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
25,000 vehicles affected
WHEELS:RIM
THE STEEL ROAD WHEELS WERE DAMAGED BY THE EQUIPMENT USED TO MATCH MOUNT THE WHEEL TO THE TIRE.
Remedy: DEALERS WILL REPLACE ALL ROAD WHEELS (AND FULL SIZE SPARE TIRES) WITH NEW WHEELS.
60 vehicles affected
SEAT BELTS:INTEGRATED CHILD SEAT
VEHICLE DESCRIPTION: MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH INTEGRAL CHILD SEATS. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. ON THE INTEGRAL CHILD SEAT, THE SHOULDER BELTS RESTRAINING THE CHILD RETRACT AND LOCK IN PLACE AFTER THE BELT BUCKLE IS CONNECTED TO THE LATCH PLATE. THE LATCH PLATE MOVEMENT LOCKS THE BELTS TO MAKE SURE THE CHILD IS RESTRAINED IN THE CASE OF A VEHICLE CRASH.
Remedy: OWNERS ARE BEING PROVIDED WITH A VIDEO TAPE AND 2 HARNESS CLIPS. THE VIDEO TAPE INSTRUCTS OWNERS ON THE PROPER USE AND MAINTENANCE OF THE CHILD SEATS.
150,000 vehicles affected
TL* THE CONTACT OWNS A 1997 PLYMOUTH VOYAGER. WHILE TRAVELING APPROXIMATELY 30 MPH, THE VEHICLE ERUPTED INTO FLAMES. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND NOTICED THAT THE ENGINE WAS NOT RUNNING. THE VEHICLE WOULD NOT CHANGE GEARS AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES WITH A WATER HOSE FROM A RESIDENTIAL HOME. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE HOW THE FAILURE OCCURRED AND IF THE VEHICLE COULD BE REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 98V185000 (CHILD SEAT), 02V076000 (SEAT BELTS), AND 02V293000 (AIR BAGS), BUT THE CONTACT NOT RECEIVE NOTIFICATION OF THE RECALLS TO RECEIVE THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.
Fire
TL* THE CONTACT OWNS A 1997 PLYMOUTH VOYAGER. WHILE TRAVELING APPROXIMATELY 30 MPH, THE VEHICLE ERUPTED INTO FLAMES. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND NOTICED THAT THE ENGINE WAS NOT RUNNING. THE VEHICLE WOULD NOT CHANGE GEARS AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES WITH A WATER HOSE FROM A RESIDENTIAL HOME. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE HOW THE FAILURE OCCURRED AND IF THE VEHICLE COULD BE REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 98V185000 (CHILD SEAT), 02V076000 (SEAT BELTS), AND 02V293000 (AIR BAGS), BUT THE CONTACT NOT RECEIVE NOTIFICATION OF THE RECALLS TO RECEIVE THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.
Fire
TL* THE CONTACT OWNS A 1997 PYLMOUTH VOYAGER. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000 AND THE CURRENT MILEAGE WAS 141,321. UPDATED 10/02/14*LJ THE CONSUMER STATED THE FUEL FILTER LEAKED AND RUBBER O-RING COULD CAUSE A FIRE. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. UPDATED 3/9/15 *JS
TL* THE CONTACT OWNS A 1997 PLYMOUTH VOYAGER. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTING WOULD NOT ILLUMINATE AND THE GAUGES FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE PF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *TR
TL* THE CONTACT OWNS A 1997 PLYMOUTH VOYAGER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE FUEL TANK DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY STOP THE VEHICLE AND UPON EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT ONE OF THE FUEL TANK STRAPS HAD FRACTURED DUE TO CORROSION. THE CONTACT APPLIED A TEMPORARY STRAP AS A REMEDY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 175,000.
AFTER STARTING VEHICLE, STEPPED ON BRAKE PEDAL, PEDAL WENT TO FLOOR. LEAK WAS AT CORRODED PORTION OF REAR STEEL BRAKE LINE. FORTUNATELY, FAILURE OCCURRED BEFORE SHIFTING INTO GEAR. THIS WAS SECOND OCCURRENCE OF CORRODED STEEL BRAKE LINE. FIRST OCCURRENCE WAS 1 YEAR AGO. BOTH FAILURES OCCURRED WHILE IN DRIVEWAY BEFORE SHIFTING INTO GEAR. PRETTY LUCKY! *TR
AFTER STARTING VEHICLE, STEPPED ON BRAKE PEDAL, PEDAL WENT TO FLOOR. LEAK WAS AT CORRODED PORTION OF FRONT STEEL BRAKE LINE. FORTUNATELY, FAILURE OCCURRED BEFORE SHIFTING INTO GEAR. *TR
STRUT TOWERS ARE CORRODED TO THE POINT YOU CAN SEE THROUGH THE TOP OFF THE STRUT TOWER HALFWAY AROUND THE TOP. THERE IS NUMEROUS COMPLAINTS OF THIS AND IF I HAD NOT BEEN INFORMED OF THIS IT WOULD HAVE LEAD TO A FAILURE OF THE STRUT SUPPORT. I AM CONCERNED THAT THIS HAS NOT BEEN ADDRESSED PREVIOUSLY. I CALLED THE MANUFACTURE AND THEY ARE AWARE OF THE PROBLEM ALTHOUGH THEY ARE NOT WILLING TO REPAIR IT AT THEIR COSTS. PLEASE JUST DO A SEARCH OF THE INTERNET. YOU WILL FIND THIS IS A ISSUE THAT REQUIRES IMMEDIATE ATTENTION IN ORDER TO SAVE LIVES OR INJURIES. *TR
STRUT TOWERS ARE CORRODED TO THE POINT YOU CAN SEE THROUGH THE TOP OFF THE STRUT TOWER HALFWAY AROUND THE TOP. THERE IS NUMEROUS COMPLAINTS OF THIS AND IF I HAD NOT BEEN INFORMED OF THIS IT WOULD HAVE LEAD TO A FAILURE OF THE STRUT SUPPORT. I AM CONCERNED THAT THIS HAS NOT BEEN ADDRESSED PREVIOUSLY. I CALLED THE MANUFACTURE AND THEY ARE AWARE OF THE PROBLEM ALTHOUGH THEY ARE NOT WILLING TO REPAIR IT AT THEIR COSTS. PLEASE JUST DO A SEARCH OF THE INTERNET. YOU WILL FIND THIS IS A ISSUE THAT REQUIRES IMMEDIATE ATTENTION IN ORDER TO SAVE LIVES OR INJURIES. *TR
I WAS HEADING NORTH ON SCENIC HIGHWAY, NORTH OF CREIGHTON IN PENSACOLA FL DOING 50 IN A 45 MPH ZONE. SUDDENLY I HEARD A VERY LOUD BANG AND THE RIGHT FRONT TIRE HAD A BLOWOUT. I MANAGED TO STOP, CHANGE THE TIRE AND RETURN IT TO SEARS. THE WRITEUP MAN SAID THE RIGHT SIDE OF THE GOODYEAR WEATHERHANDLER LS TIRE PROBABLY GOT AN AIR BUBBLE BETWEEN THE INSIDE AND OUTSIDE OF THE SIDEWALL AND THAT CAUSED THE TIRE TO BLOW OUTWARD, FROM ITS SIDEWALL. I GOT CREDIT FOR THE 3 REMAINING TIRES AND BOUGHT 4 MICHELINS. *TR
RECALL NOTICE FOR CLOCKSPRING ON A 1997 PLYMOUTH VOYAGER. *NJ THE CONSUMER HAD THE RECALL WORK DONE PRIOR TO RECEIVING THE NOTICE. RECALL 02V293000
TO WHOM IT MAY CONCERN MY NAME IS KATIE OLSON I DRIVE A 1997 PLYMOUTH VOYAGER VAN WITH THE BUILT IN CAR SEATS. THAT IS WHAT SOLD ME THE VAN I THOUGHT THEY WOULD BE SAFER FOR MY CHILDREN. LAST WEEK I TOOK MY KIDS TO THE PARK AND I WENT TO RELEASE THE BELT AND IT RETRACTED TO MY TWO YEAR OLD DAUGHTERS NECK. I COULD NOT GET IT OFF OF HERE I HAD TO CUT IT OFF AFTER A HALF HOUR OF TRYING TO LOOSEN IT. IT WAS SO TIGHT I COULDN'T PUT MY FINGER BETWEEN HER THROAT AND THE BELT. THIS HAS NEVER HAPPENED BEFORE BUT I TALKED TO A LAWYER AND THEY TOLD ME TO CONTACT YOU. THANK YOU FOR YOUR TIME. *TR
I HAVE A 97 PLYMOUTH GRAND VOYAGER THAT I HAVE HAD FOR 2 YRS. WHEN I BOUGHT THE VAN EVERYTHING WAS WORKING PROPERLY. FOR ABOUT A YEAR NOW I HAVE BEEN HAVING PROBLEMS WITH THE ELECTRICAL SYSTEM. FIRST MY CRUISE CONTROL STOPPED WORKING,THEN MY HORN,NOW MY BLINKERS ONLY WORK SOMETIMES AND ALOT OF TIMES I HAVE TO TURN ON MY BRIGHT LIGHTS FOR THE BLINKERS TO WORK. THE AIRBAG LIGHT IS ALWAYS ON WHICH MEANS IT IS NOT FUNCTIONING CORRECTLY. THESE ARE BIG PROBLEMS WITH THE WIRING SYSTEM AND IT IS VERY EXPENSIVE TO HAVE THE WHOLE THING REWIRED. MY HUSBAND IS A MECHANIC AND HE SAID IT WILL COST OVER $1000 TO HAVE EVERYTHING FIXED CORRECTLY. *TR
1997 PLYMOUTH VOYAGER TRANSMISSION FAILURE. CONSUMER STATES THAT THE TRANSMISSION HAS FAILED 5 TIMES. CONSUMER BELIEVES THAT HE IS DUE TO SOME COMPENSATION DUE TO THE CONTINUING FAILURE OF THIS VEHICLE. *KB THE TRANSMISSION WOULD NOT SHIFT PROPERLY INTO GEAR AND SOMETIMES IT WOULD GET STUCK IN SECOND GEAR. BOTH OUTER TIE ROD ENDS WERE LOOSE. *JB
1997 PLYMOUTH VOYAGER TRANSMISSION FAILURE. CONSUMER STATES THAT THE TRANSMISSION HAS FAILED 5 TIMES. CONSUMER BELIEVES THAT HE IS DUE TO SOME COMPENSATION DUE TO THE CONTINUING FAILURE OF THIS VEHICLE. *KB THE TRANSMISSION WOULD NOT SHIFT PROPERLY INTO GEAR AND SOMETIMES IT WOULD GET STUCK IN SECOND GEAR. BOTH OUTER TIE ROD ENDS WERE LOOSE. *JB
LIGHT RAIN, WET ROADS, TURNING LEFT AFTER A STOP, SERPENTINE BELT SLIPPED OFF AND LOST ALL POWER STEERING CONTROL. MANHANDLED TO A STOP OUT OF THE WAY OF TRAFFIC. THIS IS THE 3RD TIME THE BELT HAS COME OFF IN RAIN AND LOSS OF CONTROL IS A REAL CONCERN FOR MYSELF AND PASSENGERS AS WELL AS ANY VEHICLES IN THE AREA. 145+ OTHER INCIDENTS NOTED ON THE WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_64215.HTML LINK FOUND BY GOOGLE. SOMEONE WILL EVENTUALLY BE KILLED DUE TO THIS DESIGN DEFECT. *NM
HEADLIGHTS ARE SO FROSTED/YELLOWED YOU CAN.T SEE AT NIGHT.THE LIGHTS ON THIS VEHICLE WERE NOT THAT GOOD WHEN THEY WERE NEW. BUT NOW THAT THE PLASTIC HAS BROKEN DOWN FROM EXPOSURE TO THE ENVIRONMENT, THE LIGHTS ARE USELESS. MY OLDER CARS HAD HEADLIGHTS MADE OF GLASS AND DID NOT SEEM TO HAVE THIS PROBLEM.
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH, THE WINDSHIELD WIPERS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE BCM CONTROL NEEDED TO BE REPLACED.
DT*: THE CONTACT STATED THE MIDDLE SEAT BELT BECAME UNLATCHED. THE DEALERSHIP WAS NOTIFIED.
DT*: THE CONTACT STATED THAT BOTH FRONT HEADLIGHT COVERS ARE CLOUDY AND DISCOLORED, WHICH MAKES IT DIFFICULT TO SEE THE ROAD AHEAD. THE MANUFACTURER WAS CONTACTED ON 07/24/06 WHO DETERMINED THAT THE WHOLE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED AT COST.
DRIVING IN THE RAIN/SNOW CAUSES SERP BELT TO SLIP OFF. OVER THE LAST 5 YEARS IT HAS SLIPPED NUMEROUS TIMES(8+), AFTER CAREFUL INSPECTION OF THE BELT AND PULLEYS THE BELT WAS REINSTALLED OR REPLACED. AFTER THE BELT CAUSING A SENSOR BREAK, HAD MECHANIC TROUBLESHOOT AND IT WAS DEEMED THE TENSIONER NEEDED TO BE REPLACED AND THE SERP BELT REPLACE AS WELL AS SENSOR. AFTER THIS MAINTENANCE, THE VEHICLE CONTINUED TO LOSE SERP BELT. THE CAR HAS OVERHEATED,BATTERY DRAINED AND HAS BECOME VERY HARD TO STEER OR STEERING APPEARS TO LOCK AFTER LOSING THE BELT THAT CONTROLS ALL ACCESSORY FUNCTIONS, ALTERNATOR, AC, POWER STEERING, WATER PUMP. MULTIPLE ACCIDENTS HAVE BEEN AVOIDED DUE TO QUICK THINKING. *NM
1 injured
DT*: THE CONTACT STATED THAT THE WIRING HARNESS FOR THE AIRBAGS WAS CAUSING A ELECTRICAL ISSUE THAT SHORTED OUT THE IGNITION SWITCH. THERE NO EVENTS THAT LEAD UP TO THE FAILURE. THE VEHICLE STALLED AND LOST ALL POWER TO THE DASHBOARD. THERE WAS NO ACCIDENT.
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT TRANSITION TO A HIGHER GEAR AND WOULD NOT REACH A SPEED OF MORE THAN 5MPH. THE VEHICLE WAS TOWED TO A SERVICE DEALER WHO REPLACED THE TRANSMISSION. THE DAY THE TRANSMISSION WAS REPAIRED THE VEHICLE BEGAN TO MAKE A CLICKING SOUND AND WAS TAKEN TO A LOCAL MECHANIC WHO DETERMINED THE AXEL NEEDED TO BE REPLACED. LAST WEEK, WHILE DRIVING 35PMH ON AN EXIT RAMP, A LOUD POPPING NOISE WAS HEARD. AFTER STOPPING AT A STOP SIGN, THE VEHICLE FAILED TO MOVE FORWARD WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE DRIVER SIDE TIE ROD END WAS REPLACED.
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT TRANSITION TO A HIGHER GEAR AND WOULD NOT REACH A SPEED OF MORE THAN 5MPH. THE VEHICLE WAS TOWED TO A SERVICE DEALER WHO REPLACED THE TRANSMISSION. THE DAY THE TRANSMISSION WAS REPAIRED THE VEHICLE BEGAN TO MAKE A CLICKING SOUND AND WAS TAKEN TO A LOCAL MECHANIC WHO DETERMINED THE AXEL NEEDED TO BE REPLACED. LAST WEEK, WHILE DRIVING 35PMH ON AN EXIT RAMP, A LOUD POPPING NOISE WAS HEARD. AFTER STOPPING AT A STOP SIGN, THE VEHICLE FAILED TO MOVE FORWARD WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE DRIVER SIDE TIE ROD END WAS REPLACED.
DT*: THE CONTACT STATED WHILE DRIVING 15 MPH THERE WAS A SMELL OF FUEL AND SMOKE WAS COMING FROM THE AIR VENTS. SOMEONE BEHIND THE VEHICLE ALERTED THE DRIVER THAT THE VEHICLE WAS ON FIRE. THE DRIVER PULLED OFF OF THE ROAD AND EXITED THE VEHICLE. THE VEHICLE WAS ENGULFED IN FLAMES AND WAS TOTALED. THE FIRE DEPARTMENT AND THE POLICE DEPARTMENT WERE NOTIFIED. THE FIRE DEPARTMENT DETERMINED THE FIRE ORIGINATED FROM THE HOOD AND SPREAD THROUGHOUT THE VEHICLE. UPDATED 07/03/06. *JB
Fire
DT*: THE CONTACT STATED WHILE DRIVING 15 MPH THERE WAS A SMELL OF FUEL AND SMOKE WAS COMING FROM THE AIR VENTS. SOMEONE BEHIND THE VEHICLE ALERTED THE DRIVER THAT THE VEHICLE WAS ON FIRE. THE DRIVER PULLED OFF OF THE ROAD AND EXITED THE VEHICLE. THE VEHICLE WAS ENGULFED IN FLAMES AND WAS TOTALED. THE FIRE DEPARTMENT AND THE POLICE DEPARTMENT WERE NOTIFIED. THE FIRE DEPARTMENT DETERMINED THE FIRE ORIGINATED FROM THE HOOD AND SPREAD THROUGHOUT THE VEHICLE. UPDATED 07/03/06. *JB
Fire
SERPENTINE BELT (POWERING THE ALTERNATOR, POWER STEERING ETC.) HAS COME OFF REPEATEDLY. SINCE THE BELT POWERS THE POWER STEERING, THIS IS SIGNIFICANTLY UNSAFE. *NM
MY WIFE WAS DRIVING OUR 1997 VOYAGER UP A GRAVEL DRIVEWAY ABOUT 5-10 MPH. BOTH THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS INADVERTENTLY DEPLOYED. THERE WAS NO COLLISION OF ANY KIND. MY WIFE AND DAUGHTER BOTH SUFFERED BRUISING AND FACIAL ABRASIONS FROM THE AIR BAGS. IT IS NOT COVERED BY INSURANCE STATING IT IS A MECHANICAL FAILURE. I FEEL THIS IS VERY DANGEROUS AND SHOULD COVERED BY CHRYSLER FOR ALL PARTS AND SERVICE. *NM
2 injured
DT: THE CONTACT STATED VEHICLE STALLS WHEN IDLING FOLLOWED BY THE ENGINE DYING. THE VEHICLE RESTARTS AFTER SEVERAL ATTEMPTS. HE TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP. THE REPAIR SHOP CLEANED THE THROTTLE BODY AND THE FUEL INJECTION SYSTEM. THIS DID NOT CORRECT THE PROBLEM. NO FURTHER REPAIRS HAVE BEEN MADE AT THIS TIME. *AK
DT: THE CONTACT STATED VEHICLE STALLS WHEN IDLING FOLLOWED BY THE ENGINE DYING. THE VEHICLE RESTARTS AFTER SEVERAL ATTEMPTS. HE TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP. THE REPAIR SHOP CLEANED THE THROTTLE BODY AND THE FUEL INJECTION SYSTEM. THIS DID NOT CORRECT THE PROBLEM. NO FURTHER REPAIRS HAVE BEEN MADE AT THIS TIME. *AK
DT: THE CONTACT STATED VEHICLE STALLS WHEN IDLING FOLLOWED BY THE ENGINE DYING. THE VEHICLE RESTARTS AFTER SEVERAL ATTEMPTS. HE TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP. THE REPAIR SHOP CLEANED THE THROTTLE BODY AND THE FUEL INJECTION SYSTEM. THIS DID NOT CORRECT THE PROBLEM. NO FURTHER REPAIRS HAVE BEEN MADE AT THIS TIME. *AK
DRIVER SIDE VISOR RETAINING CLIP BROKE(TWICE). UNTIL REPAIRED, THE BROKEN CLIP ALLOWED VISOR TO DROP INTO STEERING WHEEL WHILE DRIVING. THIS IMPEDED TURNING THE STEERING WHEEL WHILE VEHICLE IN MOTION. *NM
CORROSION AND FAILURE OF STRUT TOWERS. THIS IS A COMMON PROBLEM ADDRESSED BY CHRYSLER TSB#23-044-02 STATING IT IS "COSMETIC". PLEASE VISIT THE ALLPAR FORUMS (HTTP://ALLPAR.COM/FORUMS/)ON MINIVANS AND YOU WILL SEE THE DISCUSSION. TOWER FAILED AND ALLOWED PARTIAL SUSPENSION COLLAPSE. *JB
THE DRIVER SIDE STRUT TOWER HAS RUSTED THROUGH ON TOP AT LEAST HALFWAY AROUND. THE ESTIMATE FOR REPAIR FROM THE DEALERSHIP IS $1200.00. *JB
FRONT STRUT TOWERS RUSTED OUT ON MY 1997 GRAND VOYAGER, SE , MINI VAN. *NM
CONSUMER LETTER REGARDING A HEAD ON COLLISION INVOLVING A PLYMOUTH VOYAGER AND A CHEVROLET SUV.***NO ANSWER REQUIRED*** *MR THE CONSUMERS VEHICLE FAILED TO NEGOTIATE A TURN AND CONTINUE STRAIGHT INTO THE NORTH BOUND LANE. THE CONSUMERS VEHICLE PROGRESSED AND STRUCK ANOTHER VEHICLE HEAD ON. *SC
Crash
1 injured
I HAVE A 1997 PLYMOUTH VOYAGER. THE VEHICLE HAS BEEN REGULARLY MAINTAINED AND HAS APPROX. 91,000 MILES ON IT. APPROX. 10 DAYS AGO, THE CAM BROKE AND THE ENGINE (3.3 LITER) SUDDENLY QUIT WHILE I WAS TRAVELING ON THE HIGHWAY. POWER STEERING WAS LOST AND FORTUANTELY, I WAS ABLE TO COAST AND BRING THE CAR TO A STOP WITHOUT POWER STEERING OR POWER BRAKES. REPAIR REQUIRED REPLACEMENT OF THE ENGINE. I AM CONCERNED BECAUSE TWO REPAIR SHOPS THAT I SPOKE WITH INDICATED THEY HAVE HAD SEVERAL SIMILAR FAILURES. THIS SEEMS TO BE A WIDESPREAD PROBLEM AND SHOULD BE INVESTIGATED AND A SUDDEN ENGINE FAILURE IS OBVIOUSLY UNSAFE.
CONSUMER STATES: WAS DRIVING AND CRUISE CONTRAL ACCELERATED ON ITS ON EVEN THOUGH IT WAS TURNED OFF. KEPT PUSHING BRAKES WHILE GOING UP A HILL, GOT IT DOWN TO 30MPH AND KEPT SHIFTING DOWN TO 3RD GEAR. THIS WAS GOING UPHILL IN 1ST GEAR AND JAMMED INTO PARK RIGHT BEFORE THE STOP.*AK
TOOK VEHICLE TO GARAGE TWICE FOR NOISES IN FROM END. MECHANIC FOUND RUSTING AT FRONT DRIVERS STRUT TOWER AND CRACKED METAL FROM AT LEAST ONE OF THE BOLTS TO THE CENTER OF THE TOWER. MECHANIC SAID HE HAD SEEN THIS BEFORE. ALSO SAID HE HAS HAD A NUMBER OF CARAVANS WITH NOISY FRONT ENDS THAT HE HAS NOT FOUND THE CAUSE OF NOISE, AND HAS HAD CHRYSLER DEALER ASK HIM IF HE FOUND A SOLUTION TO THE NOISE FRONT END PROBLEM. FOUND OTHERS ON THE WEB WITH SAME PROBLEM. CANADA HAS SOME SORT OF AGREEMENT WITH DAIMELER TO INSPECT. SEEMS TO ME THIS IS A POTENTIAL SAFETY ISSUE THAT IS HIDDEN TO MOST OWNERS. *AK
WHILE VEHICLE WAS PARKED CONSUMER NOTICED BUBBLES ON THE FRONT DRIVER'S SIDE TIRE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. BRIDGESTONE, WEATHERFORCE, P215/65R15. *AK
STRUT TOWER RUSTING OUT. THIS COULD LEAD TO LOSS OF CONTROL OF THE VAN. *AK
CLOCKSPRING ASSEMBLY REPLACED. THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE CLOCK SPRING AND IF THE VEHICLE HAD LESS THAN 70,000 MILES IT WOULD BE REPLACED EVEN IF IT APPEARED TO BE FUNCTIONING PROPERLY. AT THE COMPLETION OF THE WORK, THE MECHANIC SAID IT WAS OK AND THEY DID NOT REPLACE IT. THE CONSUMER CONTACTED THE ASSISTANCE CENTER AND THEY TOLD THE CONSUMER THE CLOCK SPRING SHOULD HAVE BEEN REPLACED NO MATTER WHAT, BUT CARLSON STILL REFUSED TO REPLACE IT. *JB NAR 01/07/2003
SAFETY RECALL CLOCK SPRING ASSEMBLY NAR 1/22/2003 THE AIR BAG LIGHT ILLUMINATED AND THE CONSUMER TOOK THE VEHICLE TO THE DEALER WHERE THE PROBLEM WAS DIAGNOSED AS A SHORT IN CLOCK SPRING. THE POWER DOOR LOCKS WERE NOT UNLOCKING, BUT THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. ANOTHER RECALL REGARDING THE FUEL RAIL WAS REPAIRED, HOWEVER THE CONSUMER WAS CHARGED A $50.00 DEDUCTIBLE. *JB
SAFETY RECALL CLOCK SPRING ASSEMBLY NAR 1/22/2003 THE AIR BAG LIGHT ILLUMINATED AND THE CONSUMER TOOK THE VEHICLE TO THE DEALER WHERE THE PROBLEM WAS DIAGNOSED AS A SHORT IN CLOCK SPRING. THE POWER DOOR LOCKS WERE NOT UNLOCKING, BUT THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. ANOTHER RECALL REGARDING THE FUEL RAIL WAS REPAIRED, HOWEVER THE CONSUMER WAS CHARGED A $50.00 DEDUCTIBLE. *JB
NAR 1/15/2003. THE TRANSMISSION FAILED ON THE VEHICLE AND THE CONSUMER REQUESTED REIMNURSEMENT.*JB
WHILE PLACING THE REAR HATCH UP A PIECE SHEARED OFF. THIS CAUSED THE HATCH TO CLOSE WITHOUT WARNING. THE CONSUMER WAS ABLE TO DRIVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE VEHICLE WAS OPERATING AS DESIGNED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
AT ABOUT 62000 MILES VAN BEGAN TO SHIFT HARD AND CLUNK AT ABOUT 35-40 MPH. TOOK IT TO THE DEALER DURING WARRANTY PERIOD AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE TRANSMISSION. AT 65000 MILES THE TRANSMISSION FAILED WHILE MY WIFE AND 11 MONTH OLD WERE DRIVING, LEAVING THEM STRANDED ABOUT AND HOUR FROM HOME.*AK
IT ALL BEGAN WITH A "BUMP" IN THE TRANSMISSION WHEN THE AC WAS ON. SOON AFTER THAT STARTEDTRANSMISSION WOULD LOCK INTO "LIMP HOME" MODE BETWEN 30 AND 35 MPH. IT KICKED INTO LIMP HOME MODE ON THE HIGHWAY, WHILE I WAS DRIVING 65 AND PUT MY FAMILY IN JEAPORDY. I PARKED IN IN THE DRIVEWAY AND LEFT IT THERE FOR 2 MONTHS. WHEN I DECIDED TO TRY IT AGAIN TO GET IT TO A MECHANIC, IT WOULDN'T EVEN GO IN REVERSE. BROUGHT IT TO A CHRYSLER DEALERSHIP IN THE AREA TO BE REPAIRED AT THE TUNE OF $2,000 FOR AN OVERHAUL. METAL ALL THROUGHOUT THE TRANNY. THE DEALERSHIP WE BOUGHT IT FROM DENIES ANY TSB'S ON THE VEHICLE AND HAS BEEN QUITE NASTY TO US, SO WE BROUGHT IT TO ANOTHER CHRYSLER DEALER. HOW DO WE GO ABOUT GETTING THIS PAID FOR BY DAIMLER CHRYSLER?*AK
WHILE DRIVING 65 MPH ENGINE FAN RELAY SYSTEM FAILED. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP INFORMED THE CONSUMER OF THE PROBLEM, BUT DID NOT RESOLVE THE PROBLEM. *AK
CONSUMER COMPLAINED ABOUT THE HEADLIGHTS. BOTH HEADLIGHTS HAVE GLAZED OVER, ALMOST OPAQUE, RESULTING IN EXTREMELY REDUCED VISIBILITY DURING THE NIGHT. THUS, OBSTRUCTING CONSUMER'S VIEW WHILE DRIVING. DEALERSHIP INDICATED NOTHING THEY COULD DO ABOUT IT, ONLY TO REPLACE EACH HEADLIGHT UNIT. EACH HEADLIGHT UNIT WOULD COST $263.00 AT CONSUMER'S EXPENSE. *AK