2024 NISSAN MURANO

1 recalls, 7 complaints - 6 TSBs - 5/5 safety rating

VISIBILITY:GLASS, SIDE/REAR

Defect Description

Nissan North America, Inc. (Nissan) is recalling certain 2024 Murano vehicles. The incorrect primer may have been used on the quarter glass, resulting in the left and right quarter glass detaching from the vehicle.

Consequence

Detached glass panels can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace both side quarter glass panels, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PD102.

6 vehicles affected

Manufacturer: Nissan North America, Inc.

Complaint Statistics

7 total complaints 2 crashes

Top Reported Components

Component	Complaints
AIR BAGS	1
STRUCTURE:BODY	1
LANE DEPARTURE: BLIND SPOT DETECTION	1
BACK OVER PREVENTION	1
ENGINE	1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	1
SERVICE BRAKES	1

Incident date: Sep 6, 2026

System that failed: Automatic Emergency Braking. The car is at the dealership now. My safety/others safety at risk: I was driving at about 40-45 mph and for no reason at all the emergency braking system engaged and brought my car to a screeching halt in the middle of the road. There was no reaso... Read more

Incident date: Sep 6, 2026

Incident date: Nov 22, 2025

This vehicle since early inception of ownership has been brought to the dealer for failure to start, oil consumption and the vehicle stopping suddenly on it's own. There have been 13 service calls and each time the vehicle has been brought to dealer for the problem at hand shortly after that the ve... Read more

Incident date: Feb 24, 2025

The contact owns a 2015 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera intermittently failed to function properly, and the screen was blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over ... Read more

Incident date: Oct 9, 2024

Multiple warning indicators are illuminated all of the time. Forward collision, Low brake fluid, brake light, lane departure warning, check lane safety system, check blind spot safety system. Vehicle is still drivable with all of this happening.

Incident date: Nov 23, 2024

November 26, 2024 Dear NHTSA, I am writing to report a serious safety concern regarding my 2015 Kia Soul. On [XXX], I was involved in a severe car accident. Despite the significant impact, the airbag system failed to deploy. I have attached photos of the vehicle damage for your reference. This i... Read more

Crash

Incident date: Nov 23, 2024

Crash

NHTSA Safety Ratings, 2024 NISSAN MURANO

2024 Nissan Murano SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	15.1%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2024 NISSAN MURANO

6 manufacturer communications from 6 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
100000 POWER TRAIN	2
010000 STEERING	1
150000 SEAT BELTS	1
110000 ELECTRICAL SYSTEM	1
160000 STRUCTURE	1

110000 ELECTRICAL SYSTEM

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

Right Rear Panel Seam Seal *****Dealer Announcement***** Nissan is conducting a dealer inventory quality action on specific 2024 Nissan Murano vehicles identified in Service Comm and National Service History to repair a potential water

100000 POWER TRAIN

TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

150000 SEAT BELTS

SEAT BELT REMINDER SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

010000 STEERING

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NHTSA Safety Investigations, NISSAN MURANO

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Closed , Model Year: 2009

Extended Braking Distances

On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves imp... roper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.Read more

PE, Closed , Model Year: 2009

Extended Braking Distances

The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the h... ydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.Read more

PE, Closed , Model Year: 2003

DRIVER SEAT ANCHOR FAILURE

THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE O... Read more

PE, Closed , Model Year: 2003

FUEL TANK PUNCTURES FROM ROAD DEBRIS

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL... Read more

EA, Closed , Model Year: 2003

ALTERNATOR FAILURE / ENGINE STALLING

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE... Read more

PE, Closed , Model Year: 2003

ALTERNATOR FAILURE/ ENGINE STALLING

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING T... Read more

NISSAN MURANO - All Years Overview

Complete safety history for the NISSAN MURANO across all model years (2003, 2025).

51 Total Recalls

7,488 Total Complaints

6 Investigations

200 Reported Crashes

56 Reported Fires

3 Reported Deaths

NISSAN MURANO - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	2	View
2025	2	39	View
2024 (current)	1	7
2023	0	12	View
2022	0	6	View
2021	0	22	View
2020	2	63	View
2019	1	58	View
2018	2	172	View
2017	3	155	View
2016	5	141	View
2015	5	268	View
2014	1	174	View
2013	1	92	View
2012	1	168	View
2011	0	190	View
2010	0	223	View
2009	4	805	View
2008	1	7	View
2007	2	899	View
2006	4	916	View
2005	6	1,169	View
2004	4	850	View
2003	6	1,050	View

Other NISSAN Models

Model	Recalls	Complaints
LEAF	526	1,374	View
ROGUE	457	9,808	View
SENTRA	291	8,185	View
PATHFINDER	267	10,167	View
VERSA	224	4,473	View
FRONTIER	219	4,441	View
TITAN	208	4,415	View
ALTIMA	183	20,085	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2024 NISSAN MURANO

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2024 NISSAN MURANO

Safety Technology

Technical Service Bulletins, 2024 NISSAN MURANO

Most Affected Components

NHTSA Safety Investigations, NISSAN MURANO

NISSAN MURANO - All Years Overview

NISSAN MURANO - Year by Year

Other NISSAN Models