2003 NISSAN MURANO

6 recalls, 1,050 complaints - 132 TSBs

ENGINE AND ENGINE COOLING

Defect Description

NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN T... Read more

Consequence

ENGINE MAY STALL INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

362,891 vehicles affected

Manufacturer: NISSAN NORTH AMERICA, INC.

SEAT BELTS:REAR/OTHER

Defect Description

ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.

Consequence

IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.

Remedy

DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

203,000 vehicles affected

Manufacturer: NISSAN NORTH AMERICA, INC.

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Defect Description

ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.

Consequence

A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.

Remedy

DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

205,000 vehicles affected

Manufacturer: NISSAN NORTH AMERICA, INC.

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Defect Description

ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.

Consequence

IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.

Remedy

DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

125,466 vehicles affected

Manufacturer: NISSAN NORTH AMERICA, INC.

ENGINE AND ENGINE COOLING

Defect Description

ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.

Consequence

THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.

Remedy

DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED.... Read more

630,000 vehicles affected

Manufacturer: NISSAN NORTH AMERICA, INC.

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Defect Description

ON CERTAIN SPORT UTILITY VEHICLES, THE NUT THAT ATTACHES THE TRANSMISSION GEAR SELECTOR SHAFT TO THE CONTROL VALVE LEVER IN THE TRANSMISSION MAY NOT BE ADEQUATELY TIGHTENED. THIS COULD RESULT IN THE TRANSMISSION NOT ACTUALLY BEING IN THE GEAR INDICATED BY THE GEAR SELECTOR LEVER. IN ADDITION, THE ... Read more

Consequence

IF THE GEAR DISPLAYED IS DIFFERENT FROM THE GEAR ENGAGED, THIS COULD RESULT IN UNEXPECTED VEHICLE MOVEMENT AND A CRASH.

Remedy

DEALERS WILL CHECK THE AFFECTED NUT IN THE TRANSMISSION SHIFT LEVER LINKAGE, AND TIGHTEN IT IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SH... Read more

128 vehicles affected

Manufacturer: NISSAN NORTH AMERICA, INC.

Complaint Statistics

1,050 total complaints 18 crashes 6 fires 9 injuries 1 deaths

Top Reported Components

Component	Complaints
POWER TRAIN:AUTOMATIC TRANSMISSION	157
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR	120
SEATS	102
POWER TRAIN	89
ELECTRICAL SYSTEM	88
ENGINE AND ENGINE COOLING	72
VEHICLE SPEED CONTROL	55
ENGINE	45
VISIBILITY	38
LATCHES/LOCKS/LINKAGES	19

Incident date: Jun 21, 2021

The contact owns a 2003 Nissan Murano. The contact stated while driving 45 mph, the vehicle loss motive power and stalled without warning. The vehicle was shifted into PARK and restarted however, after driving for several miles, the failure recurred. The contact pulled over to side of the roadway an... Read more

Incident date: Jun 21, 2021

Rusting excessively

Incident date: Jun 20, 2021

REAR SUBFRAME COMPLETELY RUSTED CANT BELIEVE NISSAN USED SUCH CHEAP STEEL

Incident date: Jun 20, 2021

REAR SUBFRAME COMPLETELY RUSTED CANT BELIEVE NISSAN USED SUCH CHEAP STEEL

Incident date: Jun 20, 2021

ABS STAYS ON THEN THE (BRAKE WARNING LAMPS WILL IMMEDIATELY COME AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING AND TURN OFF ON ME. ALSO MY SUBFRAME IS ROTTEN AND IS NOW DISCONNECTED THE MECHANIC QUOTED ME $2,600 ... Read more

Incident date: Jun 20, 2021

Incident date: Jul 24, 2020

While driving down the highway with my infant child the vehicle lost power I could not accelerate went from 75mph to a struggling 5mph. No matter how far I pressed the gas pedal there was no acceleration no revving of engine just complete nothing just pure panic. I was able to pull off to the side o... Read more

Incident date: Jul 24, 2020

Incident date: Feb 2, 2021

WHILE DRIVING I LOST ALL POWER FOR THE MOTOR AND HAD TO HAVE TO BATTERY REPLACED CUZ LOST ALL POWER

Incident date: Mar 2, 2021

WHILE DRIVING THE MURANO IT SLOWED DOWN AND WOULDN'T GO ABOVE 20MPH. AFTER ABOUT A MILE IT JUST STOPPED RUNNING & WOULDN'T CRANK BACK UP. ALL THE FLUIDS WERE AT THE RIGHT LEVELS. TOOK IT TO A JOHNNY'S MECHANIC SHOP & THEY SAID IT WAS THE ENGINE.

Incident date: Mar 2, 2021

Incident date: Apr 25, 2020

THE CAR KEEPS ON SHUTTING OFF ON ME THE MOTOR AND WAS CAUSED A BIG ACCIDENT

Incident date: Feb 7, 2020

WE ARE ORIGINAL OWNERS OF 2003 NISSAN MURANO; IT HAS ONLY 92K MILES, IT HAS ALWAYS BEEN GARAGED AND WELL MAINTAINED. THE REAR WHEELS JUST STARTED TILTING INWARD AT THE TOP; A MECHANIC IDENTIFIED THE REAR SUBFRAME AND SUSPENSION WAS ROTTING, AND ADVISED THAT IT WILL CONTINUE TO WORSEN UNTIL THE BACK ... Read more

Incident date: Jun 14, 2019

DURING THE HOT SUMMER MONTHS IN THE PHOENIX ARIZONA AREA I'VE EXPERIENCED HESITATION (ESPECIALLY IN TRAFFIC) WHEN EITHER MOVING SLOWLY ALONG OR TRAFFIC PICKS UP OR TURNING AND I HAVE TO MASH HARDER ON THE ACCELERATOR, SOMETIMES 2-4 TIMES!!! THIS IS FRIGHTENING !! WHAT IS THE PROBLEM AS I'VE CHECKE... Read more

Incident date: Jul 27, 2019

THE CAR IS STALLING WHEN I STOP WHINING REAL BAD

Incident date: Jul 27, 2019

THE CAR IS STALLING WHEN I STOP WHINING REAL BAD

Incident date: Jul 7, 2019

DRIVER SEAT REAR METAL SUPPORT FRAME BROKEN. I NOTICED WHEN MAKING A LEFT TURN THAT THE SEAT WAS SHIFTING. UPON INSPECTION I NOTICE THAT THE DRIVER SEAT LEFT REAR SEAT SUPPORT FRAME BROKEN.

Incident date: May 1, 2019

THE CAR SLOWED ALL THE WAY DOWN ON THE FREEWAY . ALMOST CAUSING ME TO CRASH . IT DID IT SUDDENLY I WAS UNABLE TO PULL OVER .I WAS GOING ABOUT 65 MPH WHILE THE A/C WAS BLOWING IT COMPLETELY MALFUNCTIONED

Incident date: May 1, 2019

Incident date: Mar 4, 2019

DRIVER SIDE SEAT GOES SIDEWAYS/I HAVE I HAVE REPLACED THE OUTPUT SHAFT SEAL 4 TIMES IN 3 MONTHS [KEEPS LEAKING]

Incident date: Mar 4, 2019

DRIVER SIDE SEAT GOES SIDEWAYS/I HAVE I HAVE REPLACED THE OUTPUT SHAFT SEAL 4 TIMES IN 3 MONTHS [KEEPS LEAKING]

Incident date: Oct 19, 2018

MY 2003 MURANO SE/SL AAWHEN I FIRST START THE ENGINE IT MAKES A SOUND LIKE IT HAS NO OIL OR ENGINE IS CHOKING BUT ITS STARTS BUT IF ENGINE IS IDLING FOR 5 MINS OR SO ITS SHUT OFF BUT I CAN START IT AGAIN BUT AFTER WHEN IM DRIVING ENGINE JUST DIES OFF AMD WONT START AGAIN FOR ABOUT 5 MINS. THAT PROBL... Read more

Incident date: Oct 19, 2018

Incident date: Oct 24, 2018

IN THE MIDDLE OF DRIVING TO WORK, VEHICLE JUST SHUT OFF WITHOUT WARNING. NEW BATTERY AND CAM SENSOR REPLACED VERY RECENTLY. NO SERVICE ENGINE LIGHT ON, NOTHING...IT JUST SHUT OFF. AFTER 2 TRIES IT STARTED RIGHT BACK UP. VERY SCARY!!!

Incident date: Oct 22, 2018

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING VARIOUS LOW SPEEDS, THE CONTACT'S VEHICLE INDEPENDENTLY ACCELERATED IN REVERSE AND CRASHED INTO A PARKED VEHICLE. THE CONTACT SHIFTED INTO PARK TO AVOID A POTENTIAL CRASH, BUT THE VEHICLE FAILED TO STOP. THE AIR BAGS DID NOT DEPLOY. A POLICE R... Read more

Crash

Incident date: Oct 22, 2018

Crash

Incident date: Jul 1, 2018

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE THE VEHICLE WAS AT A COMPLETE STOP, IT DID NOT MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAI... Read more

Incident date: Aug 26, 2018

WHILE DRIVING ON A CITY STREET CAR LOST CHARGE WOULD DRIVE VERY SLOWLY ABOUT 1 MILE PER HOUR. BRAKE AND BATTERY LIGHT CAME ON. HAVE ALREADY REPLACED BATTERY AND ALTERNATOR ABOUT A YEAR AGO BUT WHEN SAME THING HAPPENED TODAY. PER THE VIN MY CAR HAS NOT BEEN RECALLED. I'LL HAVE TO GET INVOICE FROM TI... Read more

Incident date: Aug 26, 2018

Incident date: Jun 22, 2018

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING OUT OF A PARKING LOT AT 10 MPH AND MAKING A LEFT TURN, THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE NUMEROUS TIMES, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDE... Read more

Incident date: Jun 7, 2018

MY 2003 NISSAN MURANO STALLS OUT ON ME WHILE DRIVING, AND MULTIPLE TIMES JUST TODAY 06/07/18 WHILE DRIVING AT A NORMAL SPEED LIMIT, VEHICLE JUST SLOWS DOWN CAUSING ME TO PUT MY HAZARDS. I WAS NOT ABLE TO ACCELERATE. THIS IS A HAZARD FOR MYSELF AND MORE IMPORTANT MY CHILDREN WHO RIDE IN THIS VEHICLE ... Read more

Incident date: Jun 7, 2018

Incident date: Apr 1, 2018

DRIVING CAME TO A STOP AT A LIGHT CAR DIED. RESTARTED IT, DROVE HOME. CAR WOULDN'T START, REPLACED THE FUEL PUMP. VEHICLE STARTED WAS DRIVING GOT ON THE FREEWAY HAD NO ACCELERATION CONTROL, LOUD KNOCKING NOISE ALL OF A SUDDEN, TURNED AROUND WENT BACK HOME AND BEFORE I GOT TO MY FRONT DOOR THE RADIAT... Read more

Incident date: Apr 1, 2018

Incident date: Dec 13, 2017

WHILE DRIVING THE VEHICLE THE DRIVER NOTICED THAT THE VEHICLE BECAME SHAKY AND WAS DIFFICULT TO CONTROL NEARLY CAUSING THE DRIVER TO GO OFF THE ROAD. DRIVER TOOK THE VEHICLE TO A LOCAL MECHANIC WHO, UPON FURTHER INSPECTION, DISCOVERED THAT THE REAR SUBFRAME HAD NEARLY RUSTED COMPLETELY THROUGH. THE ... Read more

Incident date: Nov 9, 2017

THIS CAR HAS HAD A LOT OF ELECTRICAL ISSUES. THE CAM SHAFT POSITION SENSORS HAVE HAD TO BE REPLACED THREE TIMES AND THE ECU HAD TO BE REPLACED. THE SUNROOF IS ALSO DEAD. THE BOSE STEREO IS ALWAYS GOING OUT. I'M UPSET BECAUSE THERE WAS MANY VINS THAT NISSAN COVERED BECAUSE THEY RECOGNIZED THAT TH... Read more

Incident date: Oct 25, 2017

AFTER DRIVING IN STOP AND GO TRAFFIC OR AFTER DRIVING LONG ENOUGH FOR THE TRANSMISSION TO GET WARMED UP, WHEN ACCELLERATOR IS PUSHED THE CAR IS UNRESPONSIVE FOR 5 TO 10 SECONDS THEN SUDDENLY LUNGES FORWARD INTO TRAFFIC! THIS HAPPENS IN ALL DRIVING SITUATIONS. THE ONLY REQUIREMENT IS THE TRANSMISSI... Read more

Incident date: Aug 31, 2017

I RECENTLY PURCHASED A 2003 NISSAN MURANO V/6 AT AWD AND BOTH SUN VISOR'S KEEP FALLING DOWN AND OBSTRUCTING MY VIEW. THIS IS A VERY DANGEROUS SITUATION FOR THE DRIVER. IT IS A MAJOR DISTRACTION, ESPECIALLY IN HEAVY TRAFFIC, TO HAVE TO CONSTANTLY WORRY ABOUT VISIBILITY. IT SEEMS THAT THIS HAS BEEN AN... Read more

Incident date: Jan 1, 2010

AT APPROX. 60,000 MILES THIS CAR BEGAN HAVING PROBLEMS STALLING AT INTERSECTIONS, HIGHWAYS, AND INCLINES. STOPPED ON AN INCLINE I HAD TO HAVE 3 CARS BACK UP AND MOVE SO MY CAR COULD ROLL BACKWARDS DOWN THE HILL AND PARK FOR 30 MINUTES. I HAVE BEEN IN THE MIDDLE OF INTERSECTIONS WHERE I WOULD DEPRESS... Read more

Incident date: Jun 30, 2017

CAR RANDOMLY SHUTS OFF WHILE IN MOTION AT VARIOUS TIMES WHILE ON HIGHWAY AND CITY STREETS. MOST RECENT OCCURRENCE WE WERE ATTEMPTING TO MAKE A LEFT TURN AND CAR SHUT OFF AND ROLLED INTO DITCH WHILE ONCOMING TRAFFIC WAS APPROACHING.

Incident date: Jun 30, 2017

Showing 50 of 1,050 complaints.

Technical Service Bulletins, 2003 NISSAN MURANO

132 manufacturer communications from 99 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	15
350000 EQUIPMENT	11
061000 ENGINE AND ENGINE COOLING:ENGINE	8
020000 SUSPENSION	7
010000 STEERING	6
100000 POWER TRAIN	6
160000 STRUCTURE	5
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	4

010000 STEERING

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal

110000 ELECTRICAL SYSTEM

12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations ar

110000 ELECTRICAL SYSTEM

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

130000 VISIBILITY

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

130000 VISIBILITY

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

010000 STEERING

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

200000 WHEELS

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

020000 SUSPENSION

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

020000 SUSPENSION

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

020000 SUSPENSION

This SKU is a Suspension Ball Joint. The customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small. The outer diameter being too small would prevent the part fr

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

100000 POWER TRAIN

NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle during the following conditions: i?? When making turns i?? On dry roads i?? At low speeds (

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

110000 ELECTRICAL SYSTEM

CONFIGURATION FOR BLANK REPLACEMENT BCM This bulletin is no longer applicable. Discard previous versions of NTB15-041.

070000 FUEL SYSTEM, GASOLINE

NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine. The update below was sent out to Regions and Dealers in August of this year. We are re-circulating this update to make reg

350000 EQUIPMENT

OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Dealers in August of this year. We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this

060000 ENGINE (PWS)

020000 SUSPENSION

NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive) or 4WD (4-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION s

160000 STRUCTURE

070000 FUEL SYSTEM, GASOLINE

NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine. This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure t

070000 FUEL SYSTEM, GASOLINE

NISSAN; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

355100 EQUIPMENT:OTHER:LABELS

SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. Th

260000 FORWARD COLLISION AVOIDANCE

130000 VISIBILITY

SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield c

020000 SUSPENSION

IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle; when making, turns, on dry roads, or at low speeds (under 40 MPH), and the vibration does not occur if the Electric Controlled Coupling is electrically dis

110000 ELECTRICAL SYSTEM

SERVICE INFORMATION The Body Control Module (BCM) for the Applied Vehicles in this bulletin is now shipped as a blank unit. As with previous BCM replacements, when a blank unit is installed, the configuration process must be performed. Se

160000 STRUCTURE

140000 AIR BAGS

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul

350000 EQUIPMENT

280000 BACK OVER PREVENTION

141100 AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

NISSAN: SRS PRECAUTIONS DURING SERVICE;IMPROPER MAINTENANCE, INCLUDING INCORRECT REMOVAL AND INSTALLATION OF THE SRS, CAN LEAD TO A SERIOUS INJURY OR DEATH CAUSED BY UNINTENTIONAL ACTIVATION OF THE SRS ON ALL NISSAN MODELS WITH THE SRS SYS

140000 AIR BAGS

SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle. IMPORTANT: Turn the ignition switch OFF

350000 EQUIPMENT

120000 EXTERIOR LIGHTING

NISSAN: EXTERIOR LAMP FOGGING. OCCASIONALLY WATER IS NOTICED IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). THIS IS NECESSARY TO ALLOW FOR E

121000 EXTERIOR LIGHTING:HEADLIGHTS

121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

122000 EXTERIOR LIGHTING:FOG LIGHTS

123000 EXTERIOR LIGHTING:TAIL LIGHTS

200000 WHEELS

Nissan Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Nissan design and performance standards. These Original Equipment or Genuin

350000 EQUIPMENT

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.nissannavigation.com and is mailed update disc(s) or SD Card and installs data, OR 2. The dealership is mailed update disc(s) and the customer mu

010000 STEERING

SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake incidents fall into

020000 SUSPENSION

200000 WHEELS

030000 BRAKES (PWS)

010000 STEERING

If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut P

200000 WHEELS

030000 BRAKES (PWS)

110000 ELECTRICAL SYSTEM

As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate whether the engine control module (ECM) has completed sel

170000 LATCHES/LOCKS/LINKAGES

NISSAN: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE HANDLE DOES NOT RESPOND. *JS

020000 SUSPENSION

SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition wh

061000 ENGINE AND ENGINE COOLING:ENGINE

NISSAN: 2003-2007 MURANO. THERE IS FLUID LEAKING FROM THE TRANSFER ASSEMBLY. *RM

015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

NISSAN: 2003-2007 MURANO. INFORMATION ON REPLACING THE POWER STEERING HOSE. *RM

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NISSAN: NAVIGATION MAP DATA UPDATE MATRIX. AFFECTING ALL VEHICLES 2003-11 EXCEPT LEAF, EQUIPPED WITH NAVIGATION SYSTEM. CUSTOMER IS MAILED UPDATE DISC(S) OR SD CARD AND INSTALLS DATA; DEALERSHIP IS MAILED UPDATE DISC(S) AND THE DEALERSHI

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

NISSAN: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/FLASHING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NISSAN: VENT CONTROL VALVE REPLACEMENT. WHEN REPLACING THE EVAP CANISTER VENT CONTROL VALVE FOR REASON: USE THE ONE LISTED ON PAGE 2; FOR VENT CONTROL VALVE REPLACEMENT PROCEDURE, REFER TO THE APPROPRIATE SECTION OF THE ELECTRONIC SERVICE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NISSAN: GRINDING/KNOCKING NOISE FROM REAR WHEN TURNING. THERE IS A GRINDING OR KNOCKING NOISE OR VIBRATION FROM THE REAR OF THE VEHICLE-WHEN MAKING WIDE TURNS; ON DRY ROADS; AT LOW SPEEDS (UNDER 20MPH). *PE UPDATED 11/02/11. *P

110000 ELECTRICAL SYSTEM

NISSAN: THE 12 VOLT BATTERY IS AN IMPORTANT PART OF THE VEHICLE ELECTRICAL SYSTEM AND IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. TO PREVENT DAMAGE TO VEHICLE ELECTRONIC COMPONENTS FOLLOW THE INSTRUCTIONS/CAUTIONS. NO MOD

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

111100 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM

2003 - 2007 MURANO; FUEL LEVEL SENSOR REPLACEMENT. *NJ

120000 EXTERIOR LIGHTING

EXTERIOR LAMP FOGGING. *KB

220000 SEATS

DRIVERS SEAT NOISE AND/OR ROCKS BACK AND FORTH. *SC UPDATED 04-06-07. *KB

061000 ENGINE AND ENGINE COOLING:ENGINE

MIL ON P0840, LACK OF POWER. *KB

061000 ENGINE AND ENGINE COOLING:ENGINE

MIL ON WITH DTC U1000 OR U1010 STORED IN ENGINE CONTROL UNIT. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

ENGINE OIL COOLER GASKET AVAILABLE. *TT

150000 SEAT BELTS

VOLUNTARY RECALL CAMPAIGN SECOND-ROW SEAT BELT PROTECTORS. THE WEBBING OF THE REAR SEAT MAY BE CUT BY THE REAR SEAT BACK HINGE. IF THE WEBBING IS COMPLETELY SEPARATED, IT COULD AFFECT THE RISK OF INJURY IN A CRASH. *TT

135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

THE POWER OUTSIDE DOOR MIRROR (LEFT OR RIGHT SIDE) WILL NOT POWER-ADJUST--THE MIRROR ACTUATOR DOESN'T WORK. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE U1000 OR U1010 STORED IN ENGINE CONTROL UNIT. *AK

061000 ENGINE AND ENGINE COOLING:ENGINE

ENGINE WILL NOT CRANK WITH OUTSIDE TEMPERATURE BELOW 10 F. *JB *SC

171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

FRONT DOOR IS LOCKED INADVERTENTLY - UPON EXITING VEHICLE. *TT

036000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

ANTILOCK BRAKING SYSTEM (ABS) LIGHT ON AND / OR DIAGNOSTIC TROUBLE CODE FOR ABS WHEEL SPEED SENSOR. *TT

151000 SEAT BELTS:FRONT

FRONT SEAT BELT LATCH PLATE RETAINING BUTTON MISSING. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

HARD START/IDLE SPEED IS LOW AFTER BATTERY HAS BEEN DISCONNECTED. *SC

100000 POWER TRAIN

AWD TRANSFER CASE NOISE WITH DAMAGED GEARS AND/OR CRACKED CASE. *TT

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NISSAN SATELLITE RADIO DIAGNOSTIC INFORMATION. (ALL NISSAN VEHICLE 2004 AND LATER). *JB

350000 EQUIPMENT

ESSENTIAL TOOL: J-47242 ENGINE SUPPORT TABLE. VARIOUS MODELS INCLUDING 2005 MURANO AND QUEST. *NM

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NAVIGATION SYSTEM IS INOPERATIVE AND THE DISPLAY SHOWS DISC ERROR OR DVD-ROM VERSION IS NOT CORRECT. *TT

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

LOW TIRE PRESSURE MONITOR SYSTEM. *JB THIS BULLETIN REPLACES 02-070A DATED FEB 05, 2003. *TT

030000 SERVICE BRAKES, HYDRAULIC

BRAKE JUDDER FROM FRONT BRAKES.*MR

110000 ELECTRICAL SYSTEM

DIAGNOSTIC TROUBLE CODE P0725 ENGINE SPEED SIGNAL AND/OR P1722 ESTM VEHICLE SPEED SIGNAL.*MR

110000 ELECTRICAL SYSTEM

MALFUNCTION INDICATOR LIGHT ON WITH DIAGNOSTIC TORUBLE CODE P0710 CVT FLUID TEMPERATURE SENSOR CIRCUIT. *MR

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

ESSENTIAL TOOL - FUEL TANK LOCK RING WRENCH. *TT *MJ

091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

ESSENTIAL TOOL - FUEL TANK LOCK RING WRENCH. *TT *MJ

110000 ELECTRICAL SYSTEM

ALL DOORS LOCK/UNLOCK AND/OR FRONT WINDOWS ROLL DOWN INTERMITTENTLY, ALARM SOUNDS. THIS BULLETIN REPLACES NTB03-033A DATED 4/15/03. *TT

350000 EQUIPMENT

REMOTE KEYLESS ENTRY REPLACEMENT PARTS. THIS BULLETIN REPLACES NTB04-001. *TT

Showing 100 of 132 bulletins.

NHTSA Safety Investigations, NISSAN MURANO

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Closed , Model Year: 2009

Extended Braking Distances

On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves imp... roper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.Read more

PE, Closed , Model Year: 2009

Extended Braking Distances

The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the h... ydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.Read more

PE, Closed , Model Year: 2003

DRIVER SEAT ANCHOR FAILURE

THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE O... Read more

PE, Closed , Model Year: 2003

FUEL TANK PUNCTURES FROM ROAD DEBRIS

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL... Read more

EA, Closed , Model Year: 2003

ALTERNATOR FAILURE / ENGINE STALLING

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE... Read more

PE, Closed , Model Year: 2003

ALTERNATOR FAILURE/ ENGINE STALLING

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING T... Read more

NISSAN MURANO - All Years Overview

Complete safety history for the NISSAN MURANO across all model years (2003, 2025).

51 Total Recalls

7,470 Total Complaints

6 Investigations

200 Reported Crashes

55 Reported Fires

3 Reported Deaths

NISSAN MURANO - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	2	View
2025	2	39	View
2024	1	5	View
2023	0	9	View
2022	0	5	View
2021	0	22	View
2020	2	62	View
2019	1	56	View
2018	2	172	View
2017	3	155	View
2016	5	141	View
2015	5	266	View
2014	1	172	View
2013	1	90	View
2012	1	166	View
2011	0	190	View
2010	0	222	View
2009	4	805	View
2008	1	7	View
2007	2	899	View
2006	4	916	View
2005	6	1,169	View
2004	4	850	View
2003 (current)	6	1,050

Other NISSAN Models

Model	Recalls	Complaints
LEAF	526	1,374	View
ROGUE	457	9,808	View
SENTRA	291	8,185	View
PATHFINDER	267	10,167	View
VERSA	224	4,473	View
FRONTIER	219	4,441	View
TITAN	208	4,415	View
ALTIMA	183	20,085	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2003 NISSAN MURANO

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2003 NISSAN MURANO

Most Affected Components

NHTSA Safety Investigations, NISSAN MURANO

NISSAN MURANO - All Years Overview

NISSAN MURANO - Year by Year

Other NISSAN Models