2004 NISSAN MURANO

4 recalls, 850 complaints - 118 TSBs

ENGINE AND ENGINE COOLING

Defect Description

NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN T... Read more

Consequence

ENGINE MAY STALL INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

362,891 vehicles affected

Manufacturer: NISSAN NORTH AMERICA, INC.

SEAT BELTS:REAR/OTHER

Defect Description

ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.

Consequence

IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.

Remedy

DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

203,000 vehicles affected

Manufacturer: NISSAN NORTH AMERICA, INC.

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Defect Description

ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.

Consequence

A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.

Remedy

DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

205,000 vehicles affected

Manufacturer: NISSAN NORTH AMERICA, INC.

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Defect Description

ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.

Consequence

IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.

Remedy

DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

125,466 vehicles affected

Manufacturer: NISSAN NORTH AMERICA, INC.

Complaint Statistics

850 total complaints 24 crashes 8 fires 36 injuries

Top Reported Components

Component	Complaints
VISIBILITY	122
SEATS	91
POWER TRAIN	89
ELECTRICAL SYSTEM	62
POWER TRAIN:AUTOMATIC TRANSMISSION	48
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR	48
LATCHES/LOCKS/LINKAGES	45
ENGINE	45
VEHICLE SPEED CONTROL	32
UNKNOWN OR OTHER	30

Incident date: Jul 2, 2025

My vehicle experienced a persistent series of malfunctions over the course of its use, primarily related to the electric battery system. The most serious issue is a complete failure of the high-voltage battery, rendering the car entirely inoperable. The vehicle now displays a "Battery Fault" error... Read more

Incident date: Jul 2, 2025

The contact owns a 2015 Ford Fusion. The contact stated while starting the vehicle, the check engine warning light remained illuminated, and the vehicle failed to immediately start. The vehicle was taken to the local mechanic who diagnosed and determined there was coolant inside the cylinders and in... Read more

Incident date: Jul 2, 2025

Incident date: Oct 24, 2024

The engine in my 2013 chevy cruze failed due to the head gasket, and it causes the car to overheat. Chevrolet issued a recall on some 2013 and 2014 Cruze models for head gasket problems. The gasket in these models is known to fail and that can completely destroy the motor. When a head gasket fails t... Read more

Incident date: Jun 12, 2024

I bought this car brand new and I’m the only driver. I have my oil changed every 3,000 to 4,000 miles. Boiling Springs Tire is the place I get it changed but I have had it changed a few times at Hyundai in Spartanburg. About a year or so ago my oil light came on and I was shocked because it had... Read more

Incident date: Jun 3, 2020

My truck is equipped with the UConnect 4C/4C Navigation system which is malfunctioning. This is a problem that other car owners are having as well. This system is having "ghost touch" issues. The radio will scroll through the channels, change automatically to satellite radio. This is not a safety co... Read more

Incident date: Jun 3, 2020

The vehicle exhibited zero heat when driving to work. It was operating roughly with misfiring occurring. Significant exhaust smoke was emitted during this time, enough to obscure vision in the neighborhood. I brought the vehicle to a repair facility, where they diagnosed it as extremely low on coola... Read more

Incident date: May 1, 2022

The contact owns a 2018 Ford Transit. The contact stated while driving into the driveway, the contact heard an abnormal sound coming from the vehicle. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall and refe... Read more

Incident date: Dec 3, 2022

The rear k frame rusted out ,all of a sudden the vehicle started swaying out of control on gravel or wet roads, no rust on the vehicle except the rear k frame, I parked the vehicle because it's unsafe to drive , I understand that this is a problem that effects more than just mine and I hope it's re... Read more

Incident date: Dec 3, 2022

Incident date: May 30, 2022

Rear subframe broke Confirmed by a mechanic

Incident date: Nov 4, 2021

Alternator went out this is the third one. I looked up the recalls on my car and there happened to be one on the alternator and I’ve reached out to Nissan dealership of Bakersfield and havnt received a response

Incident date: Nov 4, 2021

Incident date: Nov 11, 2021

My alternator has failed and I see where there was a recall on 2004 nissan murano for alternator/generator but its not showing a recall when I put my Vin in but it's doing exactly what it describes.

Incident date: May 16, 2021

THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 60 MPH, WITHOUT WARNING THE ABS AND BATTERIES WARNING LIGHT ILLUMINATED. THE CONTACT LOST POWER THE VEHICLE FAILED TO ACCELERATE FORWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE WIRES TO... Read more

Fire

Incident date: Dec 19, 2020

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO ANTWERPEN NISSAN SECURITY (1701 WOODLAWN DR - #4006, BALTIMORE, MD ... Read more

Incident date: Apr 19, 2021

MY VEHICLE HAS BEEN NAMED IN 4 RECALLS BUT MY VIN NUMBER ISN'T INCLUDED IN ANY OF THEM WHEN I TAKE IT INTO THE NISSAN DEALERSHIP EVEN THOUGH EVERY RECALL THAT HAS BEEN REPORTED IS WHAT HAS BEEN EITHER A RECURRING ISSUE WITH MY VEHICLE OR SOMETHING THAT HAS BEEN STARTING TO SHOW SOME SYMPTOMS.

Incident date: Apr 19, 2021

Incident date: Nov 23, 2020

THE REAR CHASSIS SEVERELY RUSTED THROUGH CAUSING THE REAR LOWER CONTROL ARM TO BREAK OFF CAUSING THE WHEEL TO SEVERELY SIT AT AN OFF-ANGLE. RENDERING THE CAR INOPERABLE AND CANNOT BE DRIVEN FOR FEAR OF TIRES FLYING OFF. PURCHASED AT $6000 W/84,000 MILE CAR NOW HAS ONLY 113,000 MILES.THE CAR BODY AND... Read more

Incident date: Nov 23, 2020

Incident date: Oct 26, 2020

THE VEHICLE STOPS ACCELERATING FOR NO REASON ALL THE CARS DASH LIGHTS LIGHT UP THE SPEEDOMETER AND OTHER GAUGES GO DOWN TO ZERO AND THE VEHICLE WILL GO FORWARD AT IDLE SPEED WHILE IN DRIVE THE POWER STEERING GETS EXTREMELY STIFF AND THIS HAPPENS ON THE FREEWAY! I HAD MY GREAT NIECES IN THE CAR WE... Read more

Incident date: Aug 25, 2020

WHETHER I'M DRIVING 70 MPH ON THE INTERSTATE OR 20 DOWN THE STREET THE CAR WILL RANDOMLY SHUT OFF AND COME TO A COMPLETE STOP AND MAKE WHINING NOISE UNTIL IT COMES TO A COMPLETE STOP. I HAVE TO SHUT THE CAR OFF AND TURN IT BACK ON

Incident date: Aug 25, 2020

Incident date: Jun 10, 2020

I HAVE PUT 4 ALTERNATORS ON IN LAST 4 MONTHS AND NOW IT IS STUCK IN SECURITY IMMOBILIZE MODE AND WON'T DO NOTHING THIS SAFETY MOAD IS 3 TIME IT'S DONE IT AND WE CAN'T GET IT OUT IT WON'T EVEN GET FUEL TO START BECAUSE OF BEING STUCK IN SECURITY MODE AND THE KEY FOB WORKS WHEN IT WANTS TO AND WHEN IT... Read more

Incident date: Aug 7, 2020

TL* THE CONTACT OWNED A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING 35 MPH, THE VEHICLE ENGINE JERK THREE TIMES STALLED SLIDE AND LANDING INTO A TREE THEN STARTED TO SPIN AND FLIP OVER FIVE TIMES AND LANDED ON ALL FOUR WHEELS. THE CONTACT MENTIONED THAT THE CHECK ENGINE WAR... Read more

Crash 2 injured

Incident date: Aug 7, 2020

MY REAR CRADLE SUBFRAME CROSSMEMBER BOLTS ARE RUSTED AND HAVE SNAPED WHILE DRIVING DOWN THE HIGHWAY AT 60MPH I WAS LUCKY ENOUGH THAT I HEARD IT POP AND PULLED OVER, THE METAL USED ON THE REAR CRADLE WAS POORLY MADE AND IS A HIGH DANGER RISK IF I WOULD HAVE PULLED OVER IT WOULD HAVE CAUSED A REALLY B... Read more

Incident date: Jul 30, 2020

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, WHEN THE VEHICLE DECELERATED INDEPENDENTLY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD HOWEVER, THE VEHICLE FAILED TO ACCELERATE... Read more

Incident date: Jul 10, 2020

CAR STALLS OUT WITHOUT WARNING. I HAVE LOST BRAKE AND POWER STEERING. CAN CAUSE A WRECK.

Incident date: Jul 9, 2020

THE VEHICLE KEEPS DYING WHEN I PUT IT IN DRIVE, IT AUTOMATICALLY DYES OUT. I HAVE THE ALERTNATOR REPLACE AND IT KEEPS DYING OUT. I ALREADY SPEND CLOSE TO 487.00 FOR THE PEICE, GETTING IT TOWED TO THE SHOP AND GETTING IT FIX. THE ALTERNATOR STILL DIES OUT.

Incident date: Jul 9, 2020

Incident date: Apr 20, 2019

MY 2004 NISSAN MURANO JERKS TO THE LEFT SIDE AS YOU GIVE IT GAS AND DRIVING. IT JUST JERKS ON IT'S OWN AND HEADS IN THE DIRECTION OF ANYTHING OR OBJECT THAT'S ON THE PASSENGER SIDE. I HAD A BROKEN MOTOR MOUNT AND TOLD THAT WAS ALL IT WAS AND BY REPLACING IT THAT IT WOULD STOP DOING THE JERKING. I CH... Read more

Incident date: Apr 20, 2019

Incident date: Jun 20, 2020

IM DRIVE THIS SOMETIME ACCELERATE BY HIMSELF NOBODY HIT GAS PEDAL ACCELERATE 3000 RPM BY HIMSELF. *TR

Incident date: Feb 9, 2020

MY WIFE WAS LEAVING THE HOUSE I WAS IN THE DRIVEWAY WHEN SHE LEFT . I NOTICED THE RIGHT REAR TIRE WAS TOE OUT THOUGHT IT WAS JUST ME . WHEN SHE RETURNED IT WAS TOE OUT ON RIGHT SIDE AND TOE IN ON LEFT SIDE. PULLED RIGHT REAR TIRE OFF UPON FURTHER EXAMINATION FOUND THE SUB FRAME TO BE ROTTED THRU AT ... Read more

Incident date: Feb 9, 2020

Incident date: Apr 3, 2020

REPLACED ALTERNATOR AND BATTERY CAR DRIVES SHORT DISTANCE AND JUST STOPS ACCELERATING AND THAN WON'T START BACK UP UNLESS JUMPED. WILL NOT DRIVE A MILE WITHOUT GOING LIMP AND NO ACCELERATION

Incident date: Apr 3, 2020

REPLACED ALTERNATOR AND BATTERY CAR DRIVES SHORT DISTANCE AND JUST STOPS ACCELERATING AND THAN WON'T START BACK UP UNLESS JUMPED. WILL NOT DRIVE A MILE WITHOUT GOING LIMP AND NO ACCELERATION

Incident date: Apr 3, 2020

REPLACED ALTERNATOR AND BATTERY CAR DRIVES SHORT DISTANCE AND JUST STOPS ACCELERATING AND THAN WON'T START BACK UP UNLESS JUMPED. WILL NOT DRIVE A MILE WITHOUT GOING LIMP AND NO ACCELERATION

Incident date: Oct 5, 2019

MY CAR DOESN'T HAVE AUTOMATIC DOOR LOCKS, FOR 3 TIMES NOW MY DOORS HAVE LOCKED WHILE RUNNING AND THE DOORS WERE CLOSED. MY CAR LOCKED MY GRANDSON, WHICH IS 6 YEARS OLD IN, AND THE LAST TIME WAS YESTERDAY ON 10/09/2019. MY HUSBAND HAD TO BREAK THE WINDOW TO GET IN THE CAR. THIS IS A SERIOUS HAZARD. M... Read more

Incident date: Oct 5, 2019

Incident date: Oct 10, 2019

CONSTANTLY STALLS WHILE BEING DRIVEN. HAS TO BE RESTARTED MULTIPLE TIMES

Incident date: Jun 4, 2019

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CONTACT INDICATED ... Read more

Incident date: Jun 28, 2019

MY CHECK ENGINE LIGHT CAME ON A FEW WEEKS AGO SAYING CYLINDER FIVE IS MISS FIRING. I REPLACED EVERYTHING THAT I COULD AND CYLINDERS ARE STILL MISFIRING. IT'S CAUSING MY CAR TO JERK AND WHEN I'M AT A COMPLETE STOP AND START TO GO IT TAKES MY CAR A MINUTE OR SO TO START GOING. AND ALSO WHEN I PUT MY C... Read more

Incident date: Aug 13, 2019

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 45 MPH, THE TACHOMETER INCREASED, THE TRANSMISSION SLIPPED, AND THE VEHICLE SHUDDERED UNCONTROLLABLY. SUTHERLIN NISSAN CHEROKEE COUNTY (LOCATED AT 101 HARBOR CREEK PKWY, HOLLY SPRINGS, GA 30115, (678)730-9900) WAS CONTACTED BY PH... Read more

Incident date: Jun 25, 2019

THE REAR CRADLE IS RUSTING THAT WILL LIKELY RESULT IN A SIGNIFICANT EXPENSE TO REPLACE. THIS NISSAN MURANO HAS LESS THAN 140,000 MILES AND THE REST OF IT IS IN GOOD CONDITION. THIS IS UNSATISFACTORY!

Incident date: May 25, 2019

I WAS TURNING ON A HIGHWAY LOOP AND I'M SHORT SO I HAD THE SEAT ALL THE WAY UP TO BE ABLE TO SEE. WHEN I STARTED TURNING THERE WAS A BUNCH OF CARS BEHIND ME AND THE BACK OF THE SEAT MADE A LOUD POPPING NOISE AND I HIT MY HEAD ON THE WINDOW BECAUSE THE BACK RIGHT OF IT GAVE OUT. I PULLED TO THE SIDE ... Read more

1 injured

Showing 50 of 850 complaints.

Technical Service Bulletins, 2004 NISSAN MURANO

118 manufacturer communications from 82 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	10
350000 EQUIPMENT	9
061000 ENGINE AND ENGINE COOLING:ENGINE	8
020000 SUSPENSION	7
100000 POWER TRAIN	6
200000 WHEELS	5
010000 STEERING	5
160000 STRUCTURE	4

010000 STEERING

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal

110000 ELECTRICAL SYSTEM

12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations ar

110000 ELECTRICAL SYSTEM

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

130000 VISIBILITY

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

130000 VISIBILITY

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

010000 STEERING

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

200000 WHEELS

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

020000 SUSPENSION

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

020000 SUSPENSION

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

020000 SUSPENSION

This SKU is a Suspension Ball Joint. The customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small. The outer diameter being too small would prevent the part fr

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

100000 POWER TRAIN

NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle during the following conditions: i?? When making turns i?? On dry roads i?? At low speeds (

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

110000 ELECTRICAL SYSTEM

CONFIGURATION FOR BLANK REPLACEMENT BCM This bulletin is no longer applicable. Discard previous versions of NTB15-041.

070000 FUEL SYSTEM, GASOLINE

NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine. The update below was sent out to Regions and Dealers in August of this year. We are re-circulating this update to make reg

350000 EQUIPMENT

OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Dealers in August of this year. We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this

060000 ENGINE (PWS)

020000 SUSPENSION

NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive) or 4WD (4-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION s

160000 STRUCTURE

070000 FUEL SYSTEM, GASOLINE

NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine. This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure t

070000 FUEL SYSTEM, GASOLINE

NISSAN; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location. ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon

356000 EQUIPMENT ADAPTIVE/MOBILITY

355100 EQUIPMENT:OTHER:LABELS

SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. Th

260000 FORWARD COLLISION AVOIDANCE

130000 VISIBILITY

SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield c

020000 SUSPENSION

IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle; when making, turns, on dry roads, or at low speeds (under 40 MPH), and the vibration does not occur if the Electric Controlled Coupling is electrically dis

200000 WHEELS

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Da

030000 BRAKES (PWS)

270000 LANE DEPARTURE

280000 BACK OVER PREVENTION

110000 ELECTRICAL SYSTEM

SERVICE INFORMATION The Body Control Module (BCM) for the Applied Vehicles in this bulletin is now shipped as a blank unit. As with previous BCM replacements, when a blank unit is installed, the configuration process must be performed. Se

160000 STRUCTURE

140000 AIR BAGS

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul

350000 EQUIPMENT

280000 BACK OVER PREVENTION

141100 AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

NISSAN: SRS PRECAUTIONS DURING SERVICE;IMPROPER MAINTENANCE, INCLUDING INCORRECT REMOVAL AND INSTALLATION OF THE SRS, CAN LEAD TO A SERIOUS INJURY OR DEATH CAUSED BY UNINTENTIONAL ACTIVATION OF THE SRS ON ALL NISSAN MODELS WITH THE SRS SYS

140000 AIR BAGS

SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle. IMPORTANT: Turn the ignition switch OFF

350000 EQUIPMENT

120000 EXTERIOR LIGHTING

NISSAN: EXTERIOR LAMP FOGGING. OCCASIONALLY WATER IS NOTICED IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). THIS IS NECESSARY TO ALLOW FOR E

121000 EXTERIOR LIGHTING:HEADLIGHTS

121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

122000 EXTERIOR LIGHTING:FOG LIGHTS

123000 EXTERIOR LIGHTING:TAIL LIGHTS

200000 WHEELS

Nissan Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Nissan design and performance standards. These Original Equipment or Genuin

350000 EQUIPMENT

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.nissannavigation.com and is mailed update disc(s) or SD Card and installs data, OR 2. The dealership is mailed update disc(s) and the customer mu

010000 STEERING

SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake incidents fall into

020000 SUSPENSION

200000 WHEELS

030000 BRAKES (PWS)

010000 STEERING

If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut P

200000 WHEELS

030000 BRAKES (PWS)

110000 ELECTRICAL SYSTEM

As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate whether the engine control module (ECM) has completed sel

170000 LATCHES/LOCKS/LINKAGES

NISSAN: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE HANDLE DOES NOT RESPOND. *JS

020000 SUSPENSION

SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition wh

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

NISSAN: ECM REPLACEMENT PROCEDURES WITH CONSULT III PLUS. APPLIES TO ALL 2004 AND LATER (DOES NOT APPLY TO LEAF/EV) VEHICLES. *JS

061000 ENGINE AND ENGINE COOLING:ENGINE

NISSAN: 2003-2007 MURANO. THERE IS FLUID LEAKING FROM THE TRANSFER ASSEMBLY. *RM

015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

NISSAN: 2003-2007 MURANO. INFORMATION ON REPLACING THE POWER STEERING HOSE. *RM

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NISSAN: NAVIGATION MAP DATA UPDATE MATRIX. AFFECTING ALL VEHICLES 2003-11 EXCEPT LEAF, EQUIPPED WITH NAVIGATION SYSTEM. CUSTOMER IS MAILED UPDATE DISC(S) OR SD CARD AND INSTALLS DATA; DEALERSHIP IS MAILED UPDATE DISC(S) AND THE DEALERSHI

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

NISSAN: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/FLASHING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NISSAN: VENT CONTROL VALVE REPLACEMENT. WHEN REPLACING THE EVAP CANISTER VENT CONTROL VALVE FOR REASON: USE THE ONE LISTED ON PAGE 2; FOR VENT CONTROL VALVE REPLACEMENT PROCEDURE, REFER TO THE APPROPRIATE SECTION OF THE ELECTRONIC SERVICE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NISSAN: GRINDING/KNOCKING NOISE FROM REAR WHEN TURNING. THERE IS A GRINDING OR KNOCKING NOISE OR VIBRATION FROM THE REAR OF THE VEHICLE-WHEN MAKING WIDE TURNS; ON DRY ROADS; AT LOW SPEEDS (UNDER 20MPH). *PE UPDATED 11/02/11. *P

110000 ELECTRICAL SYSTEM

NISSAN: THE 12 VOLT BATTERY IS AN IMPORTANT PART OF THE VEHICLE ELECTRICAL SYSTEM AND IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. TO PREVENT DAMAGE TO VEHICLE ELECTRONIC COMPONENTS FOLLOW THE INSTRUCTIONS/CAUTIONS. NO MOD

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

111100 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

NISSAN; SPECIAL AUTOMATIC TRANSMISSION FLUID REQUIREMENT. 2004 TO CURRENT NISSAN VEHICLES. *NJ

061000 ENGINE AND ENGINE COOLING:ENGINE

AIRFLOWMETER SERVICE. *PE

091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM

2003 - 2007 MURANO; FUEL LEVEL SENSOR REPLACEMENT. *NJ

121000 EXTERIOR LIGHTING:HEADLIGHTS

VEHICLES ARE GETTING MOISTURE IN THE HEADLAMP. *KB

120000 EXTERIOR LIGHTING

EXTERIOR LAMP FOGGING. *KB

220000 SEATS

DRIVERS SEAT NOISE AND/OR ROCKS BACK AND FORTH. *SC UPDATED 04-06-07. *KB

061000 ENGINE AND ENGINE COOLING:ENGINE

MIL ON P0840, LACK OF POWER. *KB

061000 ENGINE AND ENGINE COOLING:ENGINE

MIL ON WITH DTC U1000 OR U1010 STORED IN ENGINE CONTROL UNIT. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

ENGINE OIL COOLER GASKET AVAILABLE. *TT

150000 SEAT BELTS

VOLUNTARY RECALL CAMPAIGN SECOND-ROW SEAT BELT PROTECTORS. THE WEBBING OF THE REAR SEAT MAY BE CUT BY THE REAR SEAT BACK HINGE. IF THE WEBBING IS COMPLETELY SEPARATED, IT COULD AFFECT THE RISK OF INJURY IN A CRASH. *TT

135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

THE POWER OUTSIDE DOOR MIRROR (LEFT OR RIGHT SIDE) WILL NOT POWER-ADJUST--THE MIRROR ACTUATOR DOESN'T WORK. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE U1000 OR U1010 STORED IN ENGINE CONTROL UNIT. *AK

061000 ENGINE AND ENGINE COOLING:ENGINE

ENGINE WILL NOT CRANK WITH OUTSIDE TEMPERATURE BELOW 10 F. *JB *SC

171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

FRONT DOOR IS LOCKED INADVERTENTLY - UPON EXITING VEHICLE. *TT

036000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

ANTILOCK BRAKING SYSTEM (ABS) LIGHT ON AND / OR DIAGNOSTIC TROUBLE CODE FOR ABS WHEEL SPEED SENSOR. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

HARD START/IDLE SPEED IS LOW AFTER BATTERY HAS BEEN DISCONNECTED. *SC

100000 POWER TRAIN

AWD TRANSFER CASE NOISE WITH DAMAGED GEARS AND/OR CRACKED CASE. *TT

350000 EQUIPMENT

ESSENTIAL TOOL: J-47242 ENGINE SUPPORT TABLE. VARIOUS MODELS INCLUDING 2005 MURANO AND QUEST. *NM

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NAVIGATION SYSTEM IS INOPERATIVE AND THE DISPLAY SHOWS DISC ERROR OR DVD-ROM VERSION IS NOT CORRECT. *TT

Showing 100 of 118 bulletins.

NHTSA Safety Investigations, NISSAN MURANO

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Closed , Model Year: 2009

Extended Braking Distances

On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves imp... roper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.Read more

PE, Closed , Model Year: 2009

Extended Braking Distances

The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the h... ydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.Read more

PE, Closed , Model Year: 2003

DRIVER SEAT ANCHOR FAILURE

THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE O... Read more

PE, Closed , Model Year: 2003

FUEL TANK PUNCTURES FROM ROAD DEBRIS

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL... Read more

EA, Closed , Model Year: 2003

ALTERNATOR FAILURE / ENGINE STALLING

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE... Read more

PE, Closed , Model Year: 2003

ALTERNATOR FAILURE/ ENGINE STALLING

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING T... Read more

NISSAN MURANO - All Years Overview

Complete safety history for the NISSAN MURANO across all model years (2003, 2025).

51 Total Recalls

7,470 Total Complaints

6 Investigations

200 Reported Crashes

55 Reported Fires

3 Reported Deaths

NISSAN MURANO - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	2	View
2025	2	39	View
2024	1	5	View
2023	0	9	View
2022	0	5	View
2021	0	22	View
2020	2	62	View
2019	1	56	View
2018	2	172	View
2017	3	155	View
2016	5	141	View
2015	5	266	View
2014	1	172	View
2013	1	90	View
2012	1	166	View
2011	0	190	View
2010	0	222	View
2009	4	805	View
2008	1	7	View
2007	2	899	View
2006	4	916	View
2005	6	1,169	View
2004 (current)	4	850
2003	6	1,050	View

Other NISSAN Models

Model	Recalls	Complaints
LEAF	526	1,374	View
ROGUE	457	9,808	View
SENTRA	291	8,185	View
PATHFINDER	267	10,167	View
VERSA	224	4,473	View
FRONTIER	219	4,441	View
TITAN	208	4,415	View
ALTIMA	183	20,085	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2004 NISSAN MURANO

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2004 NISSAN MURANO

Most Affected Components

NHTSA Safety Investigations, NISSAN MURANO

NISSAN MURANO - All Years Overview

NISSAN MURANO - Year by Year

Other NISSAN Models