2020 NISSAN MURANO

2 recalls, 62 complaints - 178 TSBs - 5/5 safety rating

STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM

Defect Description

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Consequence

The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Remedy

Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

14,276 vehicles affected

Manufacturer: Nissan North America, Inc.

STEERING:LINKAGES

Defect Description

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.

Consequence

Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.

Remedy

Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number... Read more

15,223 vehicles affected

Manufacturer: Nissan North America, Inc.

Complaint Statistics

62 total complaints 4 crashes 1 fires 4 injuries

Top Reported Components

Component	Complaints
UNKNOWN OR OTHER	10
AIR BAGS	7
SERVICE BRAKES	6
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	5
ENGINE	5
POWER TRAIN	5
STEERING	4
VISIBILITY/WIPER	3
FORWARD COLLISION AVOIDANCE: WARNINGS	3
SUSPENSION	3

Incident date: May 28, 2026

My daughter reported an incident that occurred on XXX while driving this vehicle. As she drove, it slammed on the brakes (without any input from her) causing her to skid. The vehicle brought itself to a stop and the engine turned off. She reported that there were no vehicles or other object close to... Read more

Incident date: May 23, 2026

My 2017 Chrysler Pacifica steering wheel started locking in place at approximately 10 a 2 o'clock the other day as we were on a couple hundred-mile trip over the Memorial Day weekend. We looked up the symptoms, it said there was a recall for the Power Steering Assist v53/NHTSA 19V-348. I drove the c... Read more

Incident date: Apr 18, 2026

My 2026 Toyota Grand Highlander Hybrid sunroof shattered spontaneously while driving - no impact, no prior damage. I was driving at 20-25 mph on a feeder way, approaching a signal

Incident date: Mar 4, 2026

Friday, March 13, 2025, at approximately 11:50 AM PST while driving on Interstate 5 northbound, heard a loud explosion like a gunshot, with no vehicles in close proximity, then hearing the rush of wind, opened the interior sunroof cover, discovered the sunroof glass shattered.

Incident date: Jan 25, 2026

When driving recently, the car suddenly began showing a warning message “check electrical system” and would not go beyond 25mph. I was on the way home but still far, and had to turn on my hazard lights to alert other drivers. Eventually the car escalated the warning to “pull the vehicle ov... Read more

Incident date: Aug 28, 2025

Level for oil change was at 30%, took it in and it only had 2.5 quarts of oil. No indication I was low, no oil leak, and it affected the valves. Honda of Lisle said this is common issue with 4 cylinder models, yet there is no recall. Now I have to check my oil every week and add as needed, and will ... Read more

Incident date: Aug 28, 2025

The contact owns a 2021 Lexus RX 350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The contact called the local dealer, who confirmed that parts were not yet available for the recall repair. The manufacturer was contacted, but no assistance was provided. The cont... Read more

Incident date: Aug 28, 2025

LT295/60 R20. The tread on the tire separated and a 1"x2" chunk of it fell off in the middle of the tread. Other smaller pieces of tread also fell off. Both front tires have subsequently been replaced. Smaller chunks are now missing from rear tires.

Incident date: Aug 22, 2025

The contact owns 2015 Ram 1500. The contact stated that after parking another vehicle, the contact exited that vehicle and discovered that the air bag had deployed in this vehicle. No warning light was illuminated. A dealer was contacted. The vehicle was inspected by a technician who provided the co... Read more

Incident date: Aug 22, 2025

Excessive oil consumption! Keep being told that they cannot find an issue

Incident date: Aug 22, 2025

The front and back cross members underneath my Mazda6 have completely rusted out. There are numerous complaints about Mazda's "Safety Recall 2818I Expansion" not covering the back support member and also not considering Nebraska to be a Salt Belt state despite the state, and specifically Omaha usin... Read more

Incident date: Jul 5, 2025

My rearview camera images are upside down, and sometimes do not display when reversing, just as the recall they are having on the newer models right now.

Incident date: Feb 28, 2025

The ABS system failed at about 50,000 miles while the vehicle was still under extended warranty. The system needs a new ABS module which Jeep says is under engineering review. I have been trying to get the part for almost 2 years with no success. I am left with an unsafe vehicle that I am unable ... Read more

Incident date: Aug 2, 2024

Vehicle brake module system failed after being replaced one week ago. All of my systems system lights are coming on on my dashboard. I cannot drive past 62 mph. This is the second time that this has happened under a month after vehicle being serviced at a GM dealership.

Incident date: Aug 2, 2024

Incident date: Oct 17, 2024

The contact owns a 2012 Ford Escape. The contact stated while driving approximately 20 MPH and turning right onto a main road, the steering wheel became difficult to turn. The contact pulled over, turned off and restarted the vehicle to reset the steering functionality. The contact stated no warning... Read more

Incident date: Oct 16, 2024

After dark, the headlights will randomly switch from auto to parking lights to headlights on or completely off. When using the selector sometimes takes a few seconds to switch from auto to off and sometimes won’t switch off. This just started three days ago. It happens while it’s parked and whil... Read more

Incident date: Feb 22, 2024

The contact owns a 2023 GMC Acadia. The contact stated that while the vehicle was in park, the brake was released, and the vehicle lunged forward and collided with a Rental Movie machine coming to a stop at a building. No safety features were activated. The air bags were deployed. The contact sustai... Read more

Crash 1 injured

Incident date: Feb 22, 2024

January 28, 2024 I had a car accident and the air bags on my left side never deployed. The other vehicle crashed into the right side (passenger side) of my 2019 mini clubman which caused my 2019 mini clubman to spin around and hit another car on my left rear bumper. As a result, I suffered a fract... Read more

Crash 1 injured

Incident date: Nov 3, 2023

Windshield cracked out of nowhere. No rock or physical impact happened. I cannot feel the windshield cracks outside or inside. It cracked in 20F weather in the morning.

Incident date: Sep 30, 2023

Just now I got back from leaving my son to work at the stop loud loud loud noises in my hood to sound like transmission noise to wanting to shut down again luckily I made it home again shift to park message came on I have a month half calling GM to asking to speak to a supervisor no response to emai... Read more

Incident date: Sep 30, 2023

UNKNOWN, HEARD A POP WHEN STARTING THE VEHICLE, GOT OUT TO LOOK UNDER THE HOOD, AND FOUND SMOKE AND THEN FIRE COMING FROM UNDER THE HOOD. FIRE REPORT WAS FILED AND INSURANCE CLAIM WAS MADE. INSURANCE COMPANY DEEMED IT A TOTAL LOSS.

Fire

Incident date: Aug 25, 2023

- my car started releasing white smoke - i took it to repair shop, stated it was fixed, white smoke continued -car started overheating -Took it to KIA dealership and was told i was responsible for fuel leaking into engine, was told my car was not covered under warranty, I also have an extended warra... Read more

Incident date: Jun 11, 2023

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer... Read more

Incident date: May 1, 2023

The contact owns a 2012 Ford Explorer. The contact stated while driving 20-30 MPH, the steering wheel became significantly difficult to steer. The contact was able to continue driving by using his physical strength to steer the steering wheel. There was no further information provided. The contact s... Read more

Incident date: May 1, 2023

Incident date: Jul 6, 2023

Cruising on the highway and a transmission error comes up saying that there's no reverse gear. Got off the highway and even gears aren't engaring, no 2,4,6 gears. 1,3,5,7 gears are engaging. Turned off and parked the car for about an hour. Turned it on car drove fine but start/stop wasn't availa... Read more

Incident date: Jul 6, 2023

Tsb 22-2254, causing people's voice command and rear camera issues. There are many issues with Sync 3 on this matter. It should be a recall. They did it for the other models. 2019 f159

Incident date: May 29, 2023

The contact owns a 2022 Toyota Rav4. The contact stated that while rolling down the driver's side window, the window made an abnormal sound. The vehicle was taken to the dealer, who removed plastic debris and tightened unknown screws on the driver's side door; however, the failure recurred. The manu... Read more

Incident date: May 29, 2023

Since November 20, 2022, my low milage 2010 MINI has Passenger Airbag Warning light in the roof near the mirror and dashboard. The OBD II scanner show that "ACSM/MRS: Seat-occupancy detector, passenger." I contacted dealer Herb Chambers MINI of Boston. I was told no recall for my car. After I search... Read more

Incident date: Feb 7, 2023

#3 & #5 fuel injector failing while driving, separate instances, 2 months apart, causing severe loss of power and inability to control speed

Incident date: Dec 31, 2021

Purchased the car with 120,000 miles and noticed it was burning 5 1/2 quarts of oil every 3,500 miles. Thought it was an oil leak and had that repaired but issue continued. Drove another 3,500 miles and had to add another 5 1/2 quarts of oil. Light never went on the last time and oil level was so l... Read more

Incident date: Dec 31, 2021

Takata recall. The contact owns a 2009 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai... Read more

Incident date: Jan 28, 2023

Vehicle shifts extremely hard, appears to shift into neutral, loses power and slows way down while driving. This has caused numerous safety issues that could cause a wreck that results in injury or death. Multiple times while on the interstate or passing a vehicle the truck has slowed down 10-20 M... Read more

Incident date: Jan 6, 2023

I have a crack dash right in the middle just below the mirror. I took it to gmc dealer in Tyler Texas about a year ago. I asked if they had any recalls on this problem. I bought this 2014 Yukon Denali in Illinois with 40,000 miles garage kept one owner. I also always parked Yukon in my 3 car garage.... Read more

Incident date: Jan 6, 2023

Several separate times when I have been braking then let up off the brakes, my car accelerated on its own, without me pushing the accelerator. It’s like the car hops or jumps. Very scary as I’m trying to slow down.

Incident date: Aug 1, 2022

Vehicle routinely triggers the automatic emergency braking system when approaching a certain overpass. Speeds are usually around 40 to 50 MPH. Occasionally triggers at other locations where no obstacle should be triggering it. Local Nissan dealer has inspected the system several times, including sen... Read more

Incident date: May 13, 2022

Unknown - (a)vehicle was recalled for suspension issue/repair was made (b)vibrations while accelerating (>35mph)/tires rotated and balanced - did not correct issue (c)swapped wheels and tires - still vibration - removed drive shaft and test drove with no vibration - replaced shaft (d)vibrations agai... Read more

Incident date: May 4, 2022

Yesterday, my wife and I were on I94 eastbound in heavy afternoon traffic, in the left of three lanes, and crossed from Minnesota into Wisconsin. The car was on interactive cruise control. The freeway entry to Wisconsin is a long, uphill grade and I needed to get out of the left lane in preparatio... Read more

Incident date: Feb 26, 2022

On Feb 26, 2022; my wife and I were driving down a Hwy in SW Georgia at approximately 60 mph and our 2020 Nissan Murano Sunroof literally exploded. The roof was fully closed at the time and the sun shade was also closed. It was like a shot gun blast. Was a good thing I was driving, had my wife b... Read more

Incident date: Feb 27, 2022

The contact owns a 2020 Nissan Murano. The contact stated that while driving at 64 MPH, the vehicle became wobbly. The contact stated that after driving over a pothole in the roadway while she was driving on a bridge, the failure almost caused the vehicle to crash into the side of the bridge. The co... Read more

Incident date: Feb 18, 2022

WE'VE HAD THE VEHICLE OVER A YEAR AND HAVE NEVER BEEN ABLE TO GET USED TO THE FORWARD AND BACKWARD COLLISION AVOIDANCE EMERGENCY BRAKING, AS IT SEEMS TO ACTIVATE FOR NO REASON AT ALL. MULTIPLE TIMES THIS HAS HAPPENED TO MY WIFE, THE PRIMARY DRIVER. SHE'S TOO ANXIOUS TO DRIVE IT ON DAYS WITH INCLEMEN... Read more

Incident date: Apr 13, 2021

I-95 NISSAN, a Dealership in Riviera Beach Florida received a stop sale order on this car on March 10, 2021. I went to the Dealership on 4/13/2021 to get the oil changed and tires rotated on my 2015 Nissan Murano Platinum. My existing vehicle was in perfect mechanical condition, and while I was awai... Read more

Incident date: Nov 5, 2021

While parallel parking, we backed into the space and when we put the car into Drive, it lurched forward at an incredible speed. We hit and pushed the car parked in front of us, hopped up onto the sidewalk, knocked down a street light, and moved a huge concrete planter. The airbags over the windshiel... Read more

Crash 1 injured

Incident date: Nov 5, 2021

Crash 1 injured

Incident date: Nov 11, 2021

WHEN MY WIFE SITS DOWN IN THE PASSENGER SEAT THE LIGHT IN THE DASH THAT SAYS THE PASSENGER AIRBAG IS ENGAGED DOESN'T GO OUT AND YOU HAVE TO PLAY WITH THE SEAT BELT CLIP TO GET IT TO GO OUT. THIS HAS HAPPENED TWICE WITHIN THE LAST TWO DAYS AND i HAVE NOT YET BROUGHT IT TO THE ATTENTION OF THE DEALER ... Read more

Incident date: Sep 9, 2021

I CALLED MY DEALERSHIP UP AND THEY DO NOT HAVE THE KNUCKLE PART AS OF YET SO THEY WONT LOOK AT MY CAR DUE TO TAKING IT APART TO CHECK ON IT . CATCH 22 , NEED THE PART IN THEIR DEALERSHIP THEN SCHEDULE THE CAR TO BE LOOKED AT WILL GIVE ME A LOANER FOR MAYBE A WEEK THEN DO THE RECALL . UNTIL THEN H... Read more

Incident date: Aug 16, 2021

Sunroof exploded while driving.

Incident date: Oct 1, 2020

The contact owns a 2020 Nissan Murano. The contact stated that when the vehicle was shifted into park, the vehicle continued rolling forward. The failure occurred intermittently. The vehicle was taken to the dealer however, the mechanic was unable to identify the cause of the failure. The vehicle wa... Read more

Showing 50 of 62 complaints.

NHTSA Safety Ratings, 2020 NISSAN MURANO

2020 Nissan Murano SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	15.1%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2020 NISSAN MURANO

178 manufacturer communications from 110 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	56
100000 POWER TRAIN	26
350000 EQUIPMENT	10
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT	9
356000 EQUIPMENT ADAPTIVE/MOBILITY	6
060000 ENGINE AND ENGINE COOLING	6
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE	5
260000 FORWARD COLLISION AVOIDANCE	5

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

110000 ELECTRICAL SYSTEM

VOLUME KNOB DOES NOT FUNCTION PROPERLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY below. Please discard previous versions of this bulletin.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY below. Please discard previous versions of this bulletin.

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY below. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

110000 ELECTRICAL SYSTEM

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

100000 POWER TRAIN

TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

010000 STEERING

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

RAB WARNING LIGHT ON IN INSTRUMENT PANEL AND/OR DTC B2724-23 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

280000 BACK OVER PREVENTION

RAB WARNING LIGHT ON IN INSTRUMENT PANEL AND/OR DTC B2724-23 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations ar

110000 ELECTRICAL SYSTEM

SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal

100000 POWER TRAIN

CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

100000 POWER TRAIN

CVT/TCM CALIBRATION DATA a??WRITEa?? PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

120000 EXTERIOR LIGHTING

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY below. Please discard previous versions of this bulletin.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY below. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

VOLUME KNOB DOES NOT FUNCTION PROPERLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been superseded by: NTB23-018 SOFTWARE UPDATE FOR INFOTAINMENT ISSUES Please discard previous versions of this bulletin.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been superseded by: NTB23-018 SOFTWARE UPDATE FOR INFOTAINMENT ISSUES Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

DTC C1A17-49 OR C2580-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

140000 AIR BAGS

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

220000 SEATS

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

260000 FORWARD COLLISION AVOIDANCE

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

030000 SERVICE BRAKES, HYDRAULIC

ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine i

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

130000 VISIBILITY

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

130000 VISIBILITY

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

010000 STEERING

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

130000 VISIBILITY

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

200000 WHEELS

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

RAB WARNING LIGHT ON IN INSTRUMENT PANEL AND/OR DTC B2724-23 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

030000 BRAKES (PWS)

RAB WARNING LIGHT ON IN INSTRUMENT PANEL AND/OR DTC B2724-23 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

280000 BACK OVER PREVENTION

RAB WARNING LIGHT ON IN INSTRUMENT PANEL AND/OR DTC B2724-23 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or com

110000 ELECTRICAL SYSTEM

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue, always confirm that the latest software is installed in the AV control unit before starting the diagnosis. The software update in the f

280000 BACK OVER PREVENTION

RAB WARNING LIGHT ON IN INSTRUMENT PANEL AND/OR DTC B2724-23 STORED IF YOU CONFIRM The customer states an RAB warning light in the instrument panela??s information display is ON (Figure 1), AND/OR DTC B2724-23 (SONAR CONTROL UNIT -

140000 AIR BAGS

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

070000 FUEL SYSTEM, GASOLINE

SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do n

080000 FUEL SYSTEM, DIESEL

117210 ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

100000 POWER TRAIN

105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

110000 ELECTRICAL SYSTEM

SERVICE INFORMATION FOR BRAKE SWITCH ADJUSTMENT FOR DTC C1142 AND/OR C1116 STORED SERVICE INFORMATION DTC C1142 (PRESS SEN CIRCUIT) and/or C1116 (STOP LAMP SW) may be stored if the Stop Lamp Switch and/or the Brake Pedal Position Swit

114800 ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS

100000 POWER TRAIN

CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

103920 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT

CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

346000 COMMUNICATION:MANUFACTURER TELEMATICS

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

103240 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:SEALS/GASKETS

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

CAN COMMUNICATION a?? NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

CAN COMMUNICATION a?? NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

NISSAN; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

NISSAN; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

115010 ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

060000 ENGINE AND ENGINE COOLING

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

090000 FUEL SYSTEM, OTHER

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

060000 ENGINE AND ENGINE COOLING

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

090000 FUEL SYSTEM, OTHER

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

VOLUME KNOB DOES NOT FUNCTION PROPERLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Showing 100 of 178 bulletins.

NHTSA Safety Investigations, NISSAN MURANO

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Closed , Model Year: 2009

Extended Braking Distances

On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves imp... roper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.Read more

PE, Closed , Model Year: 2009

Extended Braking Distances

The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the h... ydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.Read more

PE, Closed , Model Year: 2003

DRIVER SEAT ANCHOR FAILURE

THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE O... Read more

PE, Closed , Model Year: 2003

FUEL TANK PUNCTURES FROM ROAD DEBRIS

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL... Read more

EA, Closed , Model Year: 2003

ALTERNATOR FAILURE / ENGINE STALLING

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE... Read more

PE, Closed , Model Year: 2003

ALTERNATOR FAILURE/ ENGINE STALLING

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING T... Read more

NISSAN MURANO - All Years Overview

Complete safety history for the NISSAN MURANO across all model years (2003, 2025).

51 Total Recalls

7,470 Total Complaints

6 Investigations

200 Reported Crashes

55 Reported Fires

3 Reported Deaths

NISSAN MURANO - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	2	View
2025	2	39	View
2024	1	5	View
2023	0	9	View
2022	0	5	View
2021	0	22	View
2020 (current)	2	62
2019	1	56	View
2018	2	172	View
2017	3	155	View
2016	5	141	View
2015	5	266	View
2014	1	172	View
2013	1	90	View
2012	1	166	View
2011	0	190	View
2010	0	222	View
2009	4	805	View
2008	1	7	View
2007	2	899	View
2006	4	916	View
2005	6	1,169	View
2004	4	850	View
2003	6	1,050	View

Other NISSAN Models

Model	Recalls	Complaints
LEAF	526	1,374	View
ROGUE	457	9,808	View
SENTRA	291	8,185	View
PATHFINDER	267	10,167	View
VERSA	224	4,473	View
FRONTIER	219	4,441	View
TITAN	208	4,415	View
ALTIMA	183	20,085	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 NISSAN MURANO

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2020 NISSAN MURANO

Safety Technology

Technical Service Bulletins, 2020 NISSAN MURANO

Most Affected Components

NHTSA Safety Investigations, NISSAN MURANO

NISSAN MURANO - All Years Overview

NISSAN MURANO - Year by Year

Other NISSAN Models