2012 NISSAN MURANO

1 recalls, 166 complaints - 182 TSBs - 4/5 safety rating

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Defect Description

NISSAN IS RECALLING CERTAIN MODEL YEAR 2012 MURANO AND ROGUE VEHICLES, MANUFACTURED FROM NOVEMBER 23, 2011 THROUGH JANUARY 11, 2012. DURING ASSEMBLY, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WAS NOT ACTIVATED. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFE... Read more

Consequence

A NON-ACTIVE TPMS CANNOT WARN A DRIVER THAT A TIRE IS UNDERINFLATED. UNDERINFLATED TIRES CAN RESULT IN TIRE OVERLOADING AND OVERHEATING, WHICH COULD LEAD TO A BLOWOUT AND POSSIBLE CRASH.

Remedy

ALL OF THE AFFECTED VEHICLES ARE STILL IN DEALER INVENTORY. DEALERS HAVE BEEN INSTRUCTED TO ACTIVATE ALL OF THE TIRE PRESSURE MONITORING SYSTEMS.

2,983 vehicles affected

Manufacturer: NISSAN NORTH AMERICA, INC.

Complaint Statistics

166 total complaints 6 crashes 1 fires 7 injuries

Top Reported Components

Component	Complaints
POWER TRAIN	31
AIR BAGS	25
UNKNOWN OR OTHER	20
ELECTRICAL SYSTEM	16
ENGINE	16
SERVICE BRAKES	12
VISIBILITY/WIPER	10
VISIBILITY:SUN/MOON ROOF ASSEMBLY	7
STEERING	6
STRUCTURE:BODY	3

Incident date: Feb 12, 2025

I am reporting a recurring safety and reliability issue with my 2022 Kia EV6 GT-Line (VIN: [XXX] ). The vehicle currently has approximately 63,100 miles. The vehicle repeatedly displays a “Check Electric Vehicle System” warning message. This problem has occurred three separate times. On at lea... Read more

Incident date: Nov 26, 2025

I was trying to merge with 70 mph traffic and could not accelerate last 35 mph. Apparently a speed limiting feature came on that has never came on before decided to engage. My daughter and I were terrified and pulled over and googled what the heck had happened. We went into the settings and this fea... Read more

Incident date: Sep 4, 2025

2011 Chrysler 200, 156k miles, Original owner. At Highway Speeds engine will shut off! Extremely dangerous as you lose power steering and brakes on a busy interstate. No warning lights. No check engine. Issue just started happening and has happened multiple times in last 3 weeks. Car is unsafe to dr... Read more

Incident date: Sep 4, 2025

Incident date: Feb 28, 2025

Alignment is off. Recall for my type of call for the control arm weakening and causing wheel alignment problems. Why isn't mine part of recall??

Incident date: Apr 1, 2025

Took in my vehicle to Rock Honda in Fontana at 125,000 miles for a second fuel pump recall. Two years ago my car stalled on me as I was driving on the freeway, it immediately decelerated from 65 MPH to 40 MPH, this happened before I had the first fuel pump recall fixed. Did the second fuel pump reca... Read more

Incident date: Apr 1, 2025

The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, dramatically reducing speed of the vehicle before returning to normal functionality. The vehicle returned to normal functionality, but the failure became a regular... Read more

Incident date: Jun 1, 2022

Audi of Greenville gave us a quote to replace the pods unit that is causing this code and said that the air bag could deploy at anytime. Here is the quote that was given for the PODS unit. The code that was stored in the system was B1022F0. The Occupant Sensor Control Unit suppresses the deployme... Read more

Incident date: Oct 13, 2023

Although I have a brand new battery, there is a short in the system that causes it to drain entirely when turned off. At least twice a month, the battery will die because it won't hold a charge when not operating. This is especially challenging when it is very warm in the summer. Once the battery is... Read more

Incident date: Feb 13, 2023

My car started to make screetching noise from speaker and you can drive it. Some times while driving its started make noise that were unberable and you cannot drive. I went to dealer and they told me below 2 units are not good. PN: 39200-T2A-A82 RN: U0100804 DLR: 208533 DESC: CONTROL UNIT BO ETA: N... Read more

Incident date: Feb 13, 2023

Incident date: Sep 1, 2023

The contact owns a 2019 Ram 1500. The contact stated that the power steering assist failed to operate while starting the vehicle. The "Power Steering Unavailable - Service Required" message was displayed on the instrument panel. The dealer and the manufacturer were notified of the failure but offer... Read more

Incident date: May 10, 2023

I was using the Enhanced Cruise Control and the car just slammed on brakes out of nowhere. There was not any cars ahead or beside me at the time. This has happened about 5-6 times since I purchased the vehicle on March 10, 2023

Incident date: May 10, 2023

The contact owns a 2009 Mini Copper S Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall r... Read more

Incident date: Jul 1, 2023

Our 2009 Nissan Titan was involved in a roll over accident and no air bags deployed. The driver side air bags did NOT deployed at all. My son ended up with a broken collarbone, fractured back rib and possibly humorous fracture on muscle injuries the accident. My insurance company has inspected the v... Read more

Crash 1 injured

Incident date: Jun 6, 2023

Volkswagen Jettas between 2011-2014 received a recall for the clockspring issue that occurs. I just learned that I am experiencing the same issue and my car is the same year and make. Both the airbag light is on and the horn does not work properly which is a major safety risk. VW said they will not ... Read more

Incident date: Oct 31, 2022

is the subframe, engine cradle under recall for rust?

Incident date: Oct 31, 2022

The contact owns a 2018 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not available. The contact stated that the manufacturer was made aware of the issue however, no timeframe for part availability ... Read more

Incident date: Jan 21, 2023

headlights on #22V624000 Recall WRG22. My headlights never illuminated the road properly since new. Mentioned it several times to dealership on service visits and they stated they are all the same. It seems there was an issue. I called Subaru and they advised there is no time line to fix a safety ... Read more

Incident date: Jan 21, 2023

Within past year, 2022 to present vehicle will on average 4-5 times a month fail to start. Key in ignition, to accessory mode than fail to turn over. All indicator lamps on dash display. Door chime sounds. Nothing to indicate a problem. Had GMC dealership troubleshoot. They found no codes and vehi... Read more

Incident date: Sep 25, 2019

The contact owns a 2020 Ford F-250. The contact stated while driving 70 MPH, the vehicle experienced hard shifts while jerking. There was no warning light illuminated. The contact slowed down until the failure ceased. The contact then resumed normal driving. The contact stated that the failure had b... Read more

Incident date: Sep 25, 2019

The progressive rattling/ shaking from the steering wheel has led to some close calls driving on multi lane roads the curve to the left at all. I've never had a single service light turn on even though steering and wheel issues were apparent. Every bump and cranny on the road is felt causing disturb... Read more

Incident date: Sep 25, 2019

Try to completely shut the truck off but cannot remove the ignition key after putting the truck in park . After several times of starting the truck and moving the shifter back and forth then turning the truck off the key releases. Went on car gurus.com chat line and found this problem is widespread.... Read more

Incident date: Oct 3, 2022

I have a 95 yrs. old Mother who I transport to appointments etc. and I am not feeling safe in our 2012 Nissan Murano due to the airbag malfunctioning. I have read numerous reports that state if there was ever an accident with these airbags that they would not potentially work or deploy and also tha... Read more

Incident date: Jul 13, 2022

The driver side sun visor suddenly broke and is floppy, hanging down and will not stay up. This is hindering my line of vision restricting my view of the road.

Incident date: Aug 15, 2022

2012 NISSAN MURANO PASSENGER AIR BAG LIGHT ILLUMINATING. RECEIVING DIAGNOSTIC CODE B10818. SEAT IS NOT RECONIZING WHEN A PASSENGER IS IN SEAT AND POSES A SAFTEY HAZARD TO PASSENGER. WARNING LIGHTS APPEARED ON 08/15/2022.

Incident date: Aug 4, 2022

Supplemental Air Bags Flashing on dashboard. Brought to Nissan dealership. Was able to stop blinking for five days. Brought back to dealership. Still there. Air bags may not expand during an accident or may activate without warning with no accident. My wife has osteoarthritis and is highly susceptib... Read more

Incident date: Jun 6, 2021

Sun visor on driver and passenger sides do not stay up

Incident date: Mar 18, 2022

The airbag indicator light on dash blinks once, then five rapid blinks continuously. Took to Nissan dealership for repair. Charged $135 for diagnostics. They claimed the passenger seat air bag and bottom seat cushion would need to be replaced. That if the airbag indicator light was flashing none... Read more

Incident date: Nov 17, 2021

Passenger air bag is not working because of the seat sensor, (error code B1018 occ sensor fail). The 2012s have not been recalled, they did recall 2013 models(??). According to the blogs, this is a big problem with the 2012s. At this time dealership requested that I pay up front for the part, seat... Read more

Incident date: Apr 15, 2020

While driving, the driver's side visor fell down and would not go back up and stay in place. I contacted the Nissan dealer about this issue and was told it was my problem to replace it. I bought my 2012 Murano used in April 2020 with 74k miles on it. The visor issue happened within the first 30 da... Read more

Incident date: Jan 26, 2022

SRS/AIRBAGS LIGHT FLASHING PASSENGER AIRBAG OFF. The airbag will not deploy if in a crash. Nissan code B1018 is diagnosed as needing the whole passenger seat replace due to the occupancy sensor in passenger seat. Nissan quoted repair at $5000.00 to replace. Called Nissan and started case 45708222 ... Read more

Incident date: Jan 26, 2022

Incident date: Jan 8, 2022

Could be an issue with ABS component. Car driving normally then when attempting to brake car slows but does not stop and driver needs to almost pin brake to floor to fully stop car. Car braking not acting as normal potentially putting driver at risk. No warning message. Car was brought to independen... Read more

Incident date: Jan 1, 2022

Car had a collision that totaled the car on 1/1/2022 & no air bags deployed. Officers on scene were very concerned that this safety feature did not engage due to the impact. The other vehicle involved air bags deployed but not ours.

Crash

Incident date: Sep 13, 2021

Airbag waring indicator light came on. Passenger seat airbag disabled warning light came on as well. Performed a reset, and both lights stayed off for a few days, then came back on again. Took car to dealer who would not even do a brief check that day, scheduled appointment for nearly 3 weeks later... Read more

Incident date: Aug 2, 2021

CVT FAILURE AVAIL FOR INSP IMMEDIATE SLOWING IN HIWAY TRAFFIC CONFIRMED BY ED MARTIN NISSAN 317 359 9231 OBD II CODE P1778 CVT STEP MOTOR FUNCTION (CVT XMISSION) NO OTHER INSP NO WARNING LIGHTS/NO SYMPTOMS ON 02/AUGUST/2021

Incident date: Jan 7, 2021

PASSENGER AIR BAG LIGHT CONTINUOUSLY FLASHES. CAR HAS 28,600 MILES AND ALMOST NEVER HAS HAD A PASSENGER IN THE SEAT. DRIVEN BY SINGLE, WIDOWED DRIVER. CAR IS ROUTINELY SERVICED AT DEALER. GOT A QUOTE OF OVER $5200 TO REPAIR. I HAVE READ A FEW OTHER COMPLAINTS ONLINE FOR THIS MODEL WITH MUCH HIG... Read more

Incident date: Dec 28, 2020

WE RECENTLY BOUGHT AN OUT OF WARRANTY, AS IS 2012 NISSAN MURANO AND THE DASH AIRBAG LIGHT AND PASSENGER AIRBAG LIGHT ARE BOTH ON. THEY NEVER GO OFF AFTER THE INITIAL 7 SECOND WAIT TIME. VEHICLE IN MOTION OR STANDING STILL DOESN'T MATTER. I HAVE SCANNED FOR CODES AND B1018-00 KEEPS COMING BACK AFTER ... Read more

Incident date: Dec 5, 2020

PASSENGER AIRBAG LIGHT IS ON AND WILL NOT RESET. VEHICLE HAS 116,000 MILES, CODE B1018 CODE WHICH CALLS FOR PASSENGER SEAT SENSOR AND MODULE ASSEMBLY. THIS PART IS PART OF THE SEAT ITSELF WHICH NISSAN CHARGES $4000 FOR. THIS IS A SAFETY ISSUE BECAUSE NO ONE IS GOING TO PAY $4000 PLUS COST TO INS... Read more

Incident date: Dec 4, 2020

MY 2012 NISSAN MURANO HAS APPROX 119,000 MILES ON IT. THE PASSENGER SIDE AIR BAG LIGHT STAYS ON INDICATING THAT THE AIRBAG IS OFF, EVEN WHEN THERE IS SOMEONE IN THE PASSENGER'S SEAT, EVEN WHEN IT'S A FULL GROWN ADULT. IN ADDITION, I HAVE A FLASHING RED AIRBAG LIGHT ON MY DASH AS WELL. AFTER A COUPL... Read more

Incident date: Nov 14, 2020

POWER LOSS ON TAKE OFF. ISSUE HAS BEEN OCCURRING FOR OVER A YEAR AND IS INTERMITTENT. WHEN STARTING OFF FROM A STOPPED POSITION, IE STOP SIGN, RED LIGHT, OR HIGHWAY ONRAMP, THE VEHICLE WILL ENGAGE, BUT IMMEDIATELY LOOSE ACCELERATION. THE GAS PEDDLE CAN BE FULLY PRESSED, WITH NO REACTION. AFTER A F... Read more

Incident date: Nov 14, 2020

Incident date: Oct 23, 2020

ON 3 SEPARATE OCCASIONS, MY VEHICLE LOST BRAKE PEDAL PRESSURE AND HAD EXCESSIVE TRAVEL TO THE FLOOR REQUIRING EXTRA DISTANCE IN ORDER TO BRING THE VEHICLE TO A COMPLETE STOP ABS TO AVOID A COLLISION. ON ONE OCCASION, I DROVE OVER A BUMP ON THE EXPRESSWAY AND THE BRAKE PEDAL TRAVELED ALL THE WAY DOWN... Read more

Incident date: Aug 12, 2020

MY VEHICLE IS A 2012 NISSAN MURANO WITH 111,000 MILES. THE CVT TRANSMISSION STOPPED FUNCTIONING AND NEEDED TO BE REPLACED. MY LOCAL TRANSMISSION SPECIALIST MECHANIC REFUSED TO FIX IT BECAUSE THERE HAVE BEEN SO MANY COMPLAINTS AND LAWSUITS AGAINST NISSAN DUE TO THE CVT TRANSMISSION. BECAUSE OF LEGAL ... Read more

Incident date: Jul 4, 2020

THE DRIVE'S SIDE SUN VISOR KEEPS FLOPPING DOWN, BLOCKING DRIVING VIEW. IT HAPPENS WHEN THE VEHICLE IS IN MOTION ON ANY STREET.

Incident date: Feb 12, 2020

BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR WHILE CAR IS IN MOTION. *TR

Incident date: May 1, 2020

TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED THAT EXCESSIVE PRESSURE WAS NEEDED TO DEPRESS THE BRAKE PEDAL WHILE ATTEMPTING TO SLOW OR STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC REP... Read more

Incident date: Feb 21, 2020

I HAVE BEEN HAVING ISSUE WITH BRAKE NOT BRAKING COMPLETELY FOR MONTHS. I TOOK IT INTO FIRESTONE TO SEE WHAT COULD BE THE ISSUE THEY TOLD ME IT WAS THE MASTER CYCLINDAR, I GOT THAT FIXED BUT STILL WAS HAVING THE SAME ISSUE, TOOK IT BACK AND COULD NOT FIGURE OUT THE PROBLEM SO IT WAS TAKEN TO GRUBBS ... Read more

Showing 50 of 166 complaints.

NHTSA Safety Ratings, 2012 NISSAN MURANO

2012 Nissan Murano SUV AWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	3 / 5 ★★★☆☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	4 / 5 ★★★★☆
Rollover	4 / 5 ★★★★☆
Rollover Risk	18.5%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2012 NISSAN MURANO

182 manufacturer communications from 119 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	25
110000 ELECTRICAL SYSTEM	17
200000 WHEELS	12
100000 POWER TRAIN	11
356000 EQUIPMENT ADAPTIVE/MOBILITY	8
020000 SUSPENSION	8
070000 FUEL SYSTEM, GASOLINE	7
160000 STRUCTURE	6

010000 STEERING

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

CONVERTIBLE TOP PARTS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

CONVERTIBLE TOP PARTS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations ar

110000 ELECTRICAL SYSTEM

SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal

110000 ELECTRICAL SYSTEM

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

120000 EXTERIOR LIGHTING

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

030000 SERVICE BRAKES, HYDRAULIC

ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

130000 VISIBILITY

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

130000 VISIBILITY

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

010000 STEERING

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

200000 WHEELS

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

030000 BRAKES (PWS)

Brake Fluid Flush Voluntary Service Campaign UPDATE December 16, 2022 Please discard earlier versions of this bulletin. The announcement from September 2, 2022 has been revised to include: a?? The parts restriction will be removed on

100000 POWER TRAIN

ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

030000 SERVICE BRAKES, HYDRAULIC

Brake Fluid Flush Voluntary Service Campaign UPDATE September 2, 2022 Please discard earlier versions of this bulletin. The announcement from June 2, 2021 has been revised to include: a?? A parts restriction has been placed on the fo

100000 POWER TRAIN

NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

110000 ELECTRICAL SYSTEM

CAN COMMUNICATION a?? NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

CAN COMMUNICATION a?? NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

060000 ENGINE AND ENGINE COOLING

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

090000 FUEL SYSTEM, OTHER

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

060000 ENGINE AND ENGINE COOLING

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

090000 FUEL SYSTEM, OTHER

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

020000 SUSPENSION

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

030000 SERVICE BRAKES, HYDRAULIC

VOLUNTARY SERVICE CAMPAIGN BRAKE FLUID FLUSH AND ABS ACTUATOR INSPECTION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

100000 POWER TRAIN

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

030000 SERVICE BRAKES, HYDRAULIC

Brake Fluid Flush Voluntary Service Campaign Dealer Announcement: Nissan is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the Antilock Braking System (ABS) actuator on 320,616 specific model year 2010-20

030000 SERVICE BRAKES, HYDRAULIC

VOLUNTARY SERVICE CAMPAIGN BRAKE FLUID FLUSH AND ABS ACTUATOR INSPECTION INTRODUCTION Nissan is conducting this voluntary service campaign, on certain specific model year 2010- 2014 Murano, 2011-2014 Murano CrossCabriolet, and 2011-20

110000 ELECTRICAL SYSTEM

NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

AV CONTROL UNIT REPLACEMENT REQUIRES CONSULT-III PLUS CONFIGURATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

020000 SUSPENSION

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle during the following conditions: i?? When making turns i?? On dry roads i?? At low speeds (

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

353000 EQUIPMENT:ELECTRICAL

PREMIUM NAVI / AUDIO VISUAL CONTROL UNIT DIAGNOSIS AND ORDERING This bulletin is no longer applicable. Discard previous versions of NTB11-103.

020000 SUSPENSION

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

350000 EQUIPMENT

370Z ROADSTER AND MURANO CROSSCABRIOLET; CONVERTIBLE TOP PARTS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY below. Discard all previous versions of this bulletin.

070000 FUEL SYSTEM, GASOLINE

ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin does NOT apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment His

060000 ENGINE AND ENGINE COOLING

NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin does NOT apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Pl

350000 EQUIPMENT

Murano Cross-Cabriolet Soft Top Voluntary Service Campaign - Expiration Notice ***** Campaign Status Update ***** Nissan launched these related Voluntary Service Campaigns in January 2012 on certain 2011-2012 Murano Cross-Cabriolet veh

350000 EQUIPMENT

VOLUNTARY SERVICE CAMPAIGN 2011 - 2012 MURANO CROSS CABRIOLET; SOFT TOP OUTER FLAP ADJUSTMENT BOLT Voluntary Service Campaign ID # P1258 is No Longer Active. - Repair orders opened after January 24, 2019 are no longer eligible for reim

350000 EQUIPMENT

VOLUNTARY SERVICE CAMPAIGN 2011 - 2012 MURANO CROSS CABRIOLET; SOFT TOP Voluntary Service Campaign ID # P1261 is No Longer Active. - Repair orders opened after January 24, 2019 are no longer eligible for reimbursement under Campaign ID

070000 FUEL SYSTEM, GASOLINE

NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine. The update below was sent out to Regions and Dealers in August of this year. We are re-circulating this update to make reg

350000 EQUIPMENT

OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Dealers in August of this year. We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this

060000 ENGINE (PWS)

020000 SUSPENSION

NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive) or 4WD (4-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION s

160000 STRUCTURE

070000 FUEL SYSTEM, GASOLINE

NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine. This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure t

070000 FUEL SYSTEM, GASOLINE

122000 EXTERIOR LIGHTING:FOG LIGHTS

FOG LAMP AND/OR HEADLAMP FOGGING This bulletin has been amended to add Fog Lamps and modify one step in the flow chart on page 3. No other changes have been made. Please discard previous versions of this bulletin.

350000 EQUIPMENT

200000 WHEELS

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

200000 WHEELS

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

042300 SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE

NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions

106000 POWER TRAIN:AXLE ASSEMBLY

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin applies only to vehicles located in the state of Oregon. IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perfo

118000 ELECTRICAL SYSTEM:SOFTWARE

070000 FUEL SYSTEM, GASOLINE

NISSAN; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

060000 ENGINE (PWS)

NISSAN; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicates

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

"NO AUDIO DURING PHONE CALL WITH APPLE IOS 10, NAVIGATION SYSTEM REBOOTS, AND/OR AUDIO CONTROLS WILL NOT RESPOND THIS BULLETIN HAS BEEN AMENDED. THE TITLE AND IF YOU CONFIRM SECTION HAVE BEEN REVISED. NO OTHER CHANGES HAVE BEEN MADE. PLE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

"ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION THIS BULLETIN HAS BEEN AMENDED. THE TITLE HAS BEEN REVISED, AND THE BULLETIN NOW INCLUDES VEHICLES IN PRODUCTION AS OF THE DATE OF THIS UPDATE.

190000 TIRES

SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c

356000 EQUIPMENT ADAPTIVE/MOBILITY

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location. ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon

356000 EQUIPMENT ADAPTIVE/MOBILITY

355100 EQUIPMENT:OTHER:LABELS

SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. Th

260000 FORWARD COLLISION AVOIDANCE

071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE -

350000 EQUIPMENT

071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

Fuel Filler Cap tether clip service information

350000 EQUIPMENT

Fuel Filler Cap tether clip service information

356000 EQUIPMENT ADAPTIVE/MOBILITY

Fuel Filler Cap tether clip service information

120000 EXTERIOR LIGHTING

SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in

130000 VISIBILITY

SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for

110000 ELECTRICAL SYSTEM

SERVICE INFORMATION The Intelligent Keys used on the various Nissan vehicles may not be interchangeable between models and years. See this bulletin for further detail.

110000 ELECTRICAL SYSTEM

SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintena

130000 VISIBILITY

SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield c

020000 SUSPENSION

IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle; when making, turns, on dry roads, or at low speeds (under 40 MPH), and the vibration does not occur if the Electric Controlled Coupling is electrically dis

110000 ELECTRICAL SYSTEM

IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode:

350000 EQUIPMENT

200000 WHEELS

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Da

030000 BRAKES (PWS)

270000 LANE DEPARTURE

280000 BACK OVER PREVENTION

070000 FUEL SYSTEM, GASOLINE

IF YOU CONFIRM: Fluid leak from transfer assembly. NOTE: Please refer to NTB14-057 for conditions demonstrating a fluid leak that should be considered for repair, and for service information. ACTION: Refer to the REPAIR FLOW CHA

353000 EQUIPMENT:ELECTRICAL

SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NOTE - The original AV Control Unit must be installed i

103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT

SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure

100000 POWER TRAIN

IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear CV-type axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE:

200000 WHEELS

350000 EQUIPMENT

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NHTSA Safety Investigations, NISSAN MURANO

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Closed , Model Year: 2009

Extended Braking Distances

On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves imp... roper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.Read more

PE, Closed , Model Year: 2009

Extended Braking Distances

The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the h... ydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.Read more

PE, Closed , Model Year: 2003

DRIVER SEAT ANCHOR FAILURE

THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE O... Read more

PE, Closed , Model Year: 2003

FUEL TANK PUNCTURES FROM ROAD DEBRIS

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL... Read more

EA, Closed , Model Year: 2003

ALTERNATOR FAILURE / ENGINE STALLING

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE... Read more

PE, Closed , Model Year: 2003

ALTERNATOR FAILURE/ ENGINE STALLING

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING T... Read more

NISSAN MURANO - All Years Overview

Complete safety history for the NISSAN MURANO across all model years (2003, 2025).

51 Total Recalls

7,470 Total Complaints

6 Investigations

200 Reported Crashes

55 Reported Fires

3 Reported Deaths

NISSAN MURANO - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	2	View
2025	2	39	View
2024	1	5	View
2023	0	9	View
2022	0	5	View
2021	0	22	View
2020	2	62	View
2019	1	56	View
2018	2	172	View
2017	3	155	View
2016	5	141	View
2015	5	266	View
2014	1	172	View
2013	1	90	View
2012 (current)	1	166
2011	0	190	View
2010	0	222	View
2009	4	805	View
2008	1	7	View
2007	2	899	View
2006	4	916	View
2005	6	1,169	View
2004	4	850	View
2003	6	1,050	View

Other NISSAN Models

Model	Recalls	Complaints
LEAF	526	1,374	View
ROGUE	457	9,808	View
SENTRA	291	8,185	View
PATHFINDER	267	10,167	View
VERSA	224	4,473	View
FRONTIER	219	4,441	View
TITAN	208	4,415	View
ALTIMA	183	20,085	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2012 NISSAN MURANO

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2012 NISSAN MURANO

Safety Technology

Technical Service Bulletins, 2012 NISSAN MURANO

Most Affected Components

NHTSA Safety Investigations, NISSAN MURANO

NISSAN MURANO - All Years Overview

NISSAN MURANO - Year by Year

Other NISSAN Models