2013 NISSAN MURANO

1 recalls — 50 complaints

17V184000 Mar 16, 2017
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Nissan North America (Nissan) is recalling certain 2013-2014 Murano and Murano Cross Cabriolet vehicles. The power steering hose clamp may not adequately secure the hose, allowing the hose to detach and leak power steering fluid.
Remedy: Nissan will notify owners, and dealers will install a power steering high pressure hose kit, free of charge. The recall began May 10, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
56,766 vehicles affected
UNKNOWN OR OTHER Feb 26, 2026
While driving, the rear arm connected to the rear driver-side wheel broke off. According to my Nissan dealership diagnosis, this was due to excessive rust/rot of the whole subframe. The 2013 Nissan Murano rear arm cannot re attach the wheel to the sub frame due to so much rust/rot on the sub frame. The whole subframe would need replacement. When doing an estimate on fixing, Nissan called and stopped the estimate when replacement of the subframe, fixing of the arm, and additional rust/replacement exceeded the value of the car. My son and I were driving on the road when the arm broke off the rear wheel, the wheel went sideways and we skidded to a stop, so our safety was at risk. There were no warning lights or signs of this happening. While driving on the road, my car felt unstable then seconds later the arm broke off. The car was at Nissan 4 months prior to have work done, I had them do a multipoint inspection when there was a problem/engine light with the vehicle and it would not go more than 15mph. Nissan fixed loose RF hub, plus they replaced a right and left front sway bar. This is right on the sub frame, there was no warning given to me that the sub frame was rusted or could give out.
WHEELS Feb 26, 2026
While driving, the rear arm connected to the rear driver-side wheel broke off. According to my Nissan dealership diagnosis, this was due to excessive rust/rot of the whole subframe. The 2013 Nissan Murano rear arm cannot re attach the wheel to the sub frame due to so much rust/rot on the sub frame. The whole subframe would need replacement. When doing an estimate on fixing, Nissan called and stopped the estimate when replacement of the subframe, fixing of the arm, and additional rust/replacement exceeded the value of the car. My son and I were driving on the road when the arm broke off the rear wheel, the wheel went sideways and we skidded to a stop, so our safety was at risk. There were no warning lights or signs of this happening. While driving on the road, my car felt unstable then seconds later the arm broke off. The car was at Nissan 4 months prior to have work done, I had them do a multipoint inspection when there was a problem/engine light with the vehicle and it would not go more than 15mph. Nissan fixed loose RF hub, plus they replaced a right and left front sway bar. This is right on the sub frame, there was no warning given to me that the sub frame was rusted or could give out.
STRUCTURE:INTERIOR PANELS:SUN VISOR Sep 12, 2025
The contact owns a 2013 Nissan Murano. The contact stated that the driver's side sun visor had detached and was hanging down, blocking the visibility of the roadway. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 103,000.
STRUCTURE:BODY Aug 4, 2025
Paint peeling off in spots all over vehicle. Vehicle was never in a collision or adulterated in anyway.
POWER TRAIN Jul 6, 2025
PLLEASE PROVIDE ME INFORMATION ABOUT TRANSMISSION RECALL
AIR BAGS May 15, 2025
The contact owns a 2013 Nissan Murano. The contact stated that while driving 30 MPH, the air bag warning light was blinking. The contact stated that the failure was related to NHTSA Campaign Number: 16V244000 (Air Bags). The vehicle was taken to the local dealer where it was diagnosed and determined that the occupant sensor module had cause the failure and recommended that the seat frame be replaced. The vehicle was not repaired. The manufacturer was contacted, and confirmed that the VIN was not under recall. The failure mileage was approximately 94,500.
AIR BAGS Jun 7, 2024
The air bag light started blinking. We took the car to our local Nisan dealership. We had to pay $220.77 just to have them look at it. They said there was an occupant sensor unit malfunction and it needed the bottom seat pad replaced. We were then told “that it is discontinued “! We are left with an air bag that doesn’t work, and a blinking air bag warning sign that constantly reminds us of the danger we are in. I am frightened to death to drive the car and angry that it cost $220.77 for nothing. When I asked what I could do - they said “You can trade it in and buy a new Nisan”! We will never buy another Nisan!! Can you help?
POWER TRAIN Mar 20, 2024
The contact owns a 2013 Nissan Murano SL. The contact stated while driving 65 MPH, the vehicle lost power. The check engine warning light was illuminated. The vehicle was taken to the local mechanic who would not perform the work due to recalls on the transmission. The vehicle was taken to the dealer but has not been repaired. The contact stated the vehicle was repaired under a previous manufacturer recall that replaced the transmission, however, the failure persisted. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 166,000.
UNKNOWN OR OTHER Sep 27, 2023
AT RUNNING TIME THE CAR STOP LIKE IF TRANSMISSION DISCONECTED
POWER TRAIN May 23, 2023
2013 Nissan Murano CVT Transmission known issue with CVT low pressure no fix only option is to replace transmission for more than the vehicle. Transmission will fail without any warning.
POWER TRAIN Jul 25, 2022
2013 Nissan Murano (81,000 miles): Engine warning light came on, code check revealed "Mass Airflow Senser" while waiting for dealer appointment car was running fine with no issues other than warning light. I was driving the car at 40 MPH and the car came to a complete stop "as if engine was turned off". there was no warning. no breaks, no steering. Car was almost in ditch but I managed to force steering back onto road (I was the only one at risk). Car restarted as though no problem had occurred. Research revealed same issue with other model years.
ENGINE Jul 25, 2022
2013 Nissan Murano (81,000 miles): Engine warning light came on, code check revealed "Mass Airflow Senser" while waiting for dealer appointment car was running fine with no issues other than warning light. I was driving the car at 40 MPH and the car came to a complete stop "as if engine was turned off". there was no warning. no breaks, no steering. Car was almost in ditch but I managed to force steering back onto road (I was the only one at risk). Car restarted as though no problem had occurred. Research revealed same issue with other model years.
ELECTRICAL SYSTEM Jul 25, 2022
2013 Nissan Murano (81,000 miles): Engine warning light came on, code check revealed "Mass Airflow Senser" while waiting for dealer appointment car was running fine with no issues other than warning light. I was driving the car at 40 MPH and the car came to a complete stop "as if engine was turned off". there was no warning. no breaks, no steering. Car was almost in ditch but I managed to force steering back onto road (I was the only one at risk). Car restarted as though no problem had occurred. Research revealed same issue with other model years.
ELECTRICAL SYSTEM Nov 9, 2021
The contact's girlfriend owns a 2013 Nissan Murano. The contact stated that the driver’s side door would fail to unlock or lock from the outside. The dealer was called about the failure and informed the contact that the failure may be an electrical failure. The vehicle had yet to be inspected or diagnosed for the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
LATCHES/LOCKS/LINKAGES Nov 9, 2021
The contact's girlfriend owns a 2013 Nissan Murano. The contact stated that the driver’s side door would fail to unlock or lock from the outside. The dealer was called about the failure and informed the contact that the failure may be an electrical failure. The vehicle had yet to be inspected or diagnosed for the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
STEERING Feb 9, 2021
POWER STEERING WENT OUT...DAMAGED BELTS AND PIPE.
STEERING Dec 23, 2020
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING HOSE CLAMP HAD MALFUNCTIONED CAUSING A POWER STEERING FLUID LEAK. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER COCHRAN NISSAN LOCATED AT 3355 WILLIAM PENN HWY, PITTSBURGH, PA 15235 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 17V184000 (STEERING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 120,000.
ENGINE AND ENGINE COOLING Sep 22, 2020
TL* THE CONTACT OWNS A NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE OVERHEATED AND LOST POWER. THE CONTACT NOTICED COOLANT LEAKING. THE CONTACT ADDED WATER TO VEHICLE HOWEVER, THE WATER ALSO LEAKED FROM THE VEHICLE. ADDITIONALLY, WATER WAS LEAKING FROM THE EXHAUST TIP. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AUTONATION NISSAN TEMPE (7755 S AUTOPLEX LOOP, TEMPE, AZ 85284, (480) 630-2829) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,135.*DT*JB CONSUMER STATED WATER WAS LEAKING FROM THE PASSENGER SIDE WHEN CAR WAS LIFTED ONTO THE TOW TRUCK. *JB
SEAT BELTS Aug 24, 2020
FRONT PASSENGER SEAT BELT IS LOCKED. WILL NOT RELEASE. VEHICLE WAS STATIONARY WHEN SEAT BELT LOCKED.
POWER TRAIN Jul 9, 2020
I NEEDED TO REPLACE THE TRANSMISSION OF MURANO 13, TWICE IN '17 AND AGAIN IN '18. NOW IN LATE 2019, I AGAIN STARTED TO HEAR CRANKING SOUND WHILE PUSHING GAS. THEN IN 2020, VEHICLE SEIZED AT THE MIDDLE OF THE ROAD, BUT AFTER 5 MINS IT GOT STARTED TO DRIVE ABOUT .3 MILE. AFTER THAT VEHICLE IS UNABLE TO START, AFTER SENDING TO NISSAN DEALERSHIP, IT WAS DIAGNOSED AS TRANSFER SEAL LEAKING PROBLEM. MY MURANO SEEMS TO HAVE A GENERIC POWERTRAIN PROBLEM. AFTER CONTACTING NISSAN MURANO CONSUMER AFFAIR, NO HELP THIS TIME. THEY HELP TO REPLACE THE TRANSIMISSION 2 TIMES THOUGH. NOT SURE IF THE TRANSFER CASE PROBLEM WAS CAUSED DURING TRANSMISSION REPLACEMENT OR IT IS A MANUFACTURING FAULT.
POWER TRAIN Jan 16, 2020
ON AUGUST 3, 2019 MY WIFE AND I WERE DRIVING OUR 2013 MURANO ON A TWO-LANE STATE HIGHWAY (COLORADO 133) BETWEEN REDSTONE AND MARBLE WHEN WITHOUT WARNING THE TRANSMISSION STOPPED WORKING, LEAVING THE ENGINE RUNNING NORMALLY. IT WAS LIKE THE CAR SHIFTED INTO NEUTRAL. WE WERE THEN COASTING ON THE HIGHWAY WHILE WE LOOKED FOR A SAFE PLACE TO STOP ON THE SHOULDER OF THE ROAD OUT OF THE LANE OF TRAFFIC. FORTUNATELY THE CAR FOLLOWING US WAS NOT TOO CLOSE TO BE ENDANGERED BY OUR LOWER SPEED. THIS WAS A DANGEROUS CONDITION. THE ODOMETER READ 87,861 MILES. WE HAD OWNED THE VEHICLE FOR ALMOST 3 YEARS AT THAT POINT AND HAD DRIVEN IT IN A NORMAL FASHION. WE HAD NOT TOWED ANYTHING NOR DRIVEN OFF ROAD OR EXPOSED THE CAR TO ANY HAZARDOUS CONDITIONS. ULTIMATELY THE CAR HAD TO BE TOWED TO THE NEAREST DEALER, LOCATED IN GRAND JUNCTION, COLORADO, 121 MILES AWAY, TO HAVE THE TRANSMISSION REPLACED. AT THAT TIME WE LEARNED THAT THE TRANSMISSION WAS THE CVT MODEL USING BELTS AND NOT GEARS. THE DEALER TOLD US THE BELTS HAD SHREDDED INSIDE THE TRANSMISSION. THE NORMAL 50,000 MILE WARRANTY HAD PASSED, SO WE WERE FACED WITH REPLACING THE TRANSMISSION AT OUR OWN EXPENSE, APPROXIMATELY $4,000. WE THINK THIS IS UNACCEPTABLE WHEN WE HEAR OF CARS GOING INTO THE UPPER 100,000'S AND EVEN 200,000 MILES ON THE SAME TRANSMISSION. WE ALSO LEARNED THAT NISSAN HAD PROBLEMS WITH EARLIER CVT-EQUIPPED CARS AND EXTENDED THE WARRANTY TO 100,000 MILES, BUT THE 2013 MODEL YEAR HAD NOT EXPERIENCED ENOUGH FAILURES TO JUSTIFY INCREASING THE WARRANTY PERIOD. BASICALLY, WE THINK 87,861 MILES IS UNACCEPTABLE FOR THE LIFE OF A TRANSMISSION. WE HOPE NISSAN WILL COMPENSATE US FOR OUR EXPENSES.
STEERING Dec 18, 2019
WHILE DRIVING WITH FAMILY ON A RESIDENTIAL ROAD, THE POWER STEERING FAILED AND STEERING WHEEL BECAME EXTREMELY STIFF. I QUICKLY CHECKED DASHBOARD INDICATORS AND EVERYTHING LOOK OKAY AND ENGINE WAS STILL RUNNING. I PULLED INTO GAS STATION, POPPED HOOD AND NOTICED STEERING FLUID WAS VERY LOW. I BUY A BOTTLE AT THE GAS STATION, PUT A LITTLE IN THE RESERVOIR AND MOVED AROUND THE GAS STATION LOT. STEERING FELT NOMINALLY BETTER. I CHECKED THE STEERING FLUID AND RESERVOIR WAS LOW AGAIN. I THEN CALLED A FEW NISSAN DEALERS AND FOUND ONE THAT COULD LOOK AT IT THE VERY NEXT DAY. I PUT MORE FLUID IN AND HAD A RELATIVE FOLLOW ME TO DROP IT OFF. THIS SPECIFIC VEHICLE HAD A RECALL NHTSA CAMPAIGN ID: 17V184000 IN 2017 FOR THE POWER STEERING HIGH PRESSURE HOSE AND THE VEHICLE WAS REPAIRED ACCORDING TO THE RECALL BACK THEN. I WAS CONCERNED THAT MAY BE A ISSUE. HOWEVER, THE ISSUE HERE WAS THE POWER STEERING RETURN HOSE HAD A PLASTIC CLIP THAT FAILED. THE FAILURE CAUSED THAT HOSE TO RUB AGAINST THE DRIVE SHAFT WHICH CAUSED A HOLE TO BE WORN THROUGH THE HOSE AND CAUSING THE FAILURE. ALL OF THIS IS STATED IN THE ATTACH REPAIR ORDER FROM THE DEALER. THIS IS A HUGE SAFETY RISK AND I WANT TO ENSURE THIS TYPE OF FAILURE DOESN'T OCCUR TO OTHER DRIVERS.
ELECTRICAL SYSTEM Dec 16, 2019
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING, THE INSTRUMENT PANEL INDICATED THAT THE LIFTGATE WAS OPEN. IN ADDITION, THE CONTACT STATED THAT THE DOORS LOCKED AND UNLOCKED AND THE DRIVER'S SIDE TURN SIGNAL ALSO OPERATED INDEPENDENTLY ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND WAS CURRENTLY OCCURRING FREQUENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 76,800.
LATCHES/LOCKS/LINKAGES Nov 12, 2019
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO LOCK OR UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MATT CASTRUCCI NISSAN (3013 MALL PARK DR, DAYTON, OH, (855) 299-1946), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,000.
AIR BAGS Nov 6, 2019
MY PASSENGER AIRBAG LIGHT START BLINKING AND THE AIRBAG SYSTEM WAS OUT. MY CAR WAS IN MY GARAGE, WHEN ON A CERTAIN DAY I WAS GOING OUT AND AS I TURN ON MY CAR I SAW THE AIRBAG LIGHT BLINKING. THEN I BROUGHT IT TO THE NISSAN DEALER AND THEY SAID THE AIRBAG WAS NOT IN RECALL.
VISIBILITY:SUN/MOON ROOF ASSEMBLY Oct 7, 2019
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT HEARD A REALLY LOUD SOUND AND NOTICED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO O'BRIEN NISSAN OF BLOOMINGTON (2029 IRELAND GROVE RD, BLOOMINGTON, IL 61704), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
UNKNOWN OR OTHER Sep 17, 2019
THE SUNROOF EXPLODED WITHOUT ANY CAUSE. IT SOUNDED LIKE A BOMB WENT OFF WHILE DRIVING ON A HIGHWAY.
UNKNOWN OR OTHER Jul 5, 2019
DRIVER SIDE VISOR KEEPS DROPPING DOWN AND OBSCURING MY VIEW.
UNKNOWN OR OTHER Jul 5, 2019
DRIVER SIDE SUN VISOR KEEPS FALLING DOWN IN OBSCURING OUR VIEW
ELECTRICAL SYSTEM Jun 24, 2019
WHEN I LOCK OR UNLOCK THE DOOR, THE DRIVER DOOR IS NOT RESPONDING LOOKS LOKE THE ACUSCTOR IS GOING BAD
VISIBILITY/WIPER Jun 18, 2019
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT NOTICED THAT THE SUN VISOR WAS HANGING DOWN AND WOULD NOT CLOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
ELECTRICAL SYSTEM May 11, 2019
ALL FOUR DOOR ELECTRONIC LOCKS HAVE FAILED WITHIN A 2 WEEK PERIOD. WHEN DRIVING, THE AUTO-LOCK FEATURE NO LONGER WORKS NOR DOES THE PARK AND AUTO-UNLOCK FEATURE. EXTREMELY DANGEROUS WHEN YOURE LOOKING TO PROVIDE SAFETY IN DANGEROUS NEIGHBORHOODS OR TRYING TO ESCAPE A VEHICLE IN AN ACCIDENT.
STEERING Apr 24, 2019
I HAD MY 2013 NISSAN MURANO REPAIRED FOLLOWING A RECALL INVOLVING THE POWER STEERING. THE WORK WAS COMPLETED ON 2/2/18. ON 4/11/2019 I COMPLETELY LOST POWER STEERING WHILE DRIVING HOME. THANKFULLY I WAS ON NEIGHBORHOOD STREETS AND NOT THE INTERSTATE. BY THE TIME I WAS ABLE TO PULL OVER SMOKE WAS COMING FROM UNDER THE HOOD OF MY CAR AND THERE WERE TWO LARGE PUDDLES OF FLUID UNDER THE FRONT END. AFTER HAVING THE CAR TOWED THE MECHANIC STATED THE CLAMP HAD APPARENTLY COME LOOSE AND RUBBED SEVERAL HOLES IN THE HOSE AND TUBE ASSEMBLY. IT WOULD SEEM THIS IS THE SAME PROBLEM FOR WHICH THE ORIGINAL RECALL WAS ISSUED.
STRUCTURE:BODY Feb 1, 2019
PAINT DEFECT. SEVERAL LARGE AREAS OF PAINT CHIPPING AND FLAKING ON DOORS AND HOOD WITHOUT ANY OTHER PHYSICAL DAMAGE CORRESPONDING. THERE ARE SEVERAL LARGE AREAS WHERE THE PAINT JUST FALLS OFF WITH THE SLIGHTEST TOUCH,, IT IS DEFINITELY COMPROMISING THE APPEARANCE OF THE VEHICLE AS WELL AS THE STABILITY OF THE UNDERLYING BODY ALLOWING ELEMENTS TO REACH THE BARE METAL.
POWER TRAIN Jan 23, 2019
TRANSMISSION SLIPPING CODE P1778
ELECTRICAL SYSTEM Nov 23, 2018
MY 2013 MURANO WOULD NOT UNLOCK. SO I CALLED AAA ROADSIDE SERVICE. I WAS ABLE AFTER 10 MINUTES TO UNLOCK THE CAR CANCEL AAA. DRIVE DIRECTLY TO NISSAN DEALERSHIP THEY CHECK THE BATTERY NO PROBLEM.
UNKNOWN OR OTHER Oct 28, 2018
PAINT PROBLEM. NISSAN IS HAVING PROBLEMS WITH WHITE PAINT AND TRANSPARENT BASE ACCORDING TO PAINT SHOPS. THIS ONE IN PARTICULAR IS PEELING THE HOOD, QUARTER PANELS AND NOW THE ROOF. NISSAN REFUSED TO FIX IT. REEDMAN DEALERSHIP ALSO REFUSED MY REQUEST.
UNKNOWN OR OTHER Oct 16, 2018
ON 10/15/2018 MY WIFE HAD CALLED ME TO INFORM ME THAT HER 2013 MURANO WITHOUT ANY WARNING OR CHECK ENGINE LIGHT COMING ON HER ENGINE CUT COMPLETELY OFF AT 60 -65 MPH WHILE MERGING INTO THE EXPRESSWAY HAD THERE BEEN OTHER CARS AROUND MY WIFE WOULD HAVE WOUND UP IN A COLLISION. HAD OTHER CARS BEEN AT SAME SPEED COMING BEHIND HER I'M AFRAID IT WOULD HAVE BEEN A BAD ACCIDENT, MY WIFE FEARS DRIVING THIS VEHICLE FOR THIS REASON NOW. IT WAS A COMPLETE SHOCK TO HER FOR OUR GREAT RUNNING VEHICLE TO JUST SHUT OFF OUT OF THE BLUE NO WARNING.
VISIBILITY/WIPER Aug 27, 2018
DRIVING DOWN THE HIGHWAY WINDOWS CLOSED AC ON 65 MPH MODERATE TRAFFIC SUNROOF EXPLODED.
FUEL/PROPULSION SYSTEM Aug 23, 2018
I DRIVE A 2013 NISSAN MURANO SV AWD WITH JUST OVER 72,000 MILES. BEFORE YESTERDAY, I NEVER HAD ONE ISSUE WITH THE VEHICLE. IT HAS BEEN VERY RELIABLE. WHILE DRIVING MURANO ON 8/22/18 IT SUDDENLY WOULD BARELY ACCELERATE WHEN PRESSING ACCELERATOR ON A CITY STREET. THE MURANO WHO JERK AND THE SPEED WOULD ONLY INCREASE SLOWLY. THE RPM'S THOUGH WOULD JUMP OVER 6000. ONCE VEHICLE GOT UP TO SPEED IT WOULD STAY IF LEFT ON CRUISE CONTROL. IF I HAD TO STOP AT A LIGHT/SIGN PROBLEM WOULD START ALL OVER AGAIN. I WOULD NOT TAKE ON FREEWAY DURING RUSH HOUR STOP AND GO TRAFFIC, SO I DROVE 32 MILES HOME ON SURFACE STREETS. IT TOOK ME 2 HOURS AND I IRRITATED MANY OTHER DRIVERS BECAUSE MY MURANO WAS BEING SO ERRATIC. IF I TRIED TO ACCELERATE AFTER IDLING AT A STOP IT WOULD JERK AND BARELY ACCELERATE. IF I STOPPED AND TURNED OFF THE ENGINE AT A STOP AND THEN RESTART AND PUT IN A DRIVE ONCE LIGHT WAS GREEN, THEN THE CAR WOULD STILL ACCELERATE SLOWLY; HOWEVER, IT WAS STILL SLUGGISH, JERKING AND RPM'S WERE HIGH. THE DEALERSHIP SAID NISSAN EXTENDED WARRANTY ON CVT TRANSMISSIONS FROM 08-12 TO 10 YEAR/100,000 MILE. I CANNOT FIND ANYTHING THAT OFFICIALLY STATE MODELS LATER THAN '12 ARE UNDER THIS WARRANTY; HOWEVER, THERE ARE MANY CONSUMER REPORTS DETAILING THE SAME ISSUES IN VEHICLES AFTER '12. SOMETHING NEEDS TO BE DONE TO SOLVE THIS DANGEROUS ISSUE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ELECTRICAL SYSTEM Aug 2, 2018
"POWER STEERING RECALL" WAS REPAIRED 2014, (2ND OR 3RD OWNER) AND RE-BROKE MAY 2018 WITH VEHICLE MILEAGE 60K MILES, NO WARNING LIGHTS CAME ON, WHILE I WAS ON A DANGEROUS DOWNHILL CURVE HAVING NO POWER STEERING AT ALL AND 15 MINUTES FROM HOME IN A REMOTE LOCATION, STEERING BECAME VERY STIFF. CAR HAD TO BE TOWED FOR REPAIRS AND BAD HISTORY WITH NISSAN DEALERSHIP-RHINELANDER WI SO TOOK TO LOCAL CHEVY DEALER WHO FIXED IT AGAIN. PRETTY SURE IT WILL NEED TO BE REPAIRED WITHIN NEXT 30K MILES AND REST OF ITS LIFETIME..
STEERING Aug 2, 2018
"POWER STEERING RECALL" WAS REPAIRED 2014, (2ND OR 3RD OWNER) AND RE-BROKE MAY 2018 WITH VEHICLE MILEAGE 60K MILES, NO WARNING LIGHTS CAME ON, WHILE I WAS ON A DANGEROUS DOWNHILL CURVE HAVING NO POWER STEERING AT ALL AND 15 MINUTES FROM HOME IN A REMOTE LOCATION, STEERING BECAME VERY STIFF. CAR HAD TO BE TOWED FOR REPAIRS AND BAD HISTORY WITH NISSAN DEALERSHIP-RHINELANDER WI SO TOOK TO LOCAL CHEVY DEALER WHO FIXED IT AGAIN. PRETTY SURE IT WILL NEED TO BE REPAIRED WITHIN NEXT 30K MILES AND REST OF ITS LIFETIME..
UNKNOWN OR OTHER Jun 28, 2018
THE CAR WAS STATIONARY I HAD MY CONVERTIBLE TOP DOWN. UPON PUTTING IT UP . RIGHT BEFORE IT HITS THE WINDSHIELD IT SLAMS DOWN EXTREMELY HARD ON THE WINDSHIELD. COULD CAUSE BODILY INJURY OR DAMAGE TO WINDSHIELD.OR CAUSE THE TOP TO BREAK. WHICH MINE DID.
STEERING Jun 15, 2018
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING 25 MPH OUT OF A PARKING LOT, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED. ROTHROCK NISSAN (1648 PLAZA LN B, ALLENTOWN, PA 18104, (610) 439-8485) WAS CONTACTED, BUT THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 59,000.
ELECTRICAL SYSTEM May 20, 2018
INTERMITTENT ELECTRICAL GROUND FAILURE WITH THE "BRAKE" AND "BATTERY" DASH LIGHTS. REPLACED THE ALTERNATOR AND BATTERY WITH NO RESOLUTION. IVE BEEN STRANDED TWICE ON THE SIDE OF THE ROAD AND TOWED TWICE TO THE SHOP WITH NO RESOLUTION. IVE CALLED NISSAN CUSTOMER SERVICE AND THEY ARE NOT AWARE OF THE PROBLEM DESPITE SEVERAL GOOGLE SEARCH RESULTS DESCRIBING THE SAME PROBLEM.
STEERING Apr 5, 2018
EXTREMELY DIFFICULT TO TURN STEERING WHEEL. ALL THE TIME.
POWER TRAIN Mar 1, 2018
DIFFICULTY WITH THE POWER STEERING. CHECKED FLUID LEVELS AND NONE IS LEAKING. MY CAR IS PART OF RECALL BUT MY VIN IS NOT ASSOCIATED. CAN I STILL HAVE MY CAR CHECKED? WHERE DOES THIS NEED TO BE DONE?
STEERING Mar 1, 2018
DIFFICULTY WITH THE POWER STEERING. CHECKED FLUID LEVELS AND NONE IS LEAKING. MY CAR IS PART OF RECALL BUT MY VIN IS NOT ASSOCIATED. CAN I STILL HAVE MY CAR CHECKED? WHERE DOES THIS NEED TO BE DONE?
SERVICE BRAKES Jan 20, 2018
THERE WAS SUPPOSED TO BE A CLIP TO HOLD THE FLOOR MATS IN PLACE ON THE DRIVER'S SIDE. NISSAN DEALER REPLACED IT FOR FREE TWO YEARS AGO. THEY SAID IT WAS A RECALL. THE CLIP CAME OFF, AND THEY TOLD ME THEY HAVE TO CHARGE ME FOR THIS RECALL ITEM THIS TIME. THE MISSING CLIP CAUSES THE DRIVER'S SIDE FLOOR MAT TO MOVE UNDER THE GAS AND BRAKE PEDAL, MAKING IT A HAZARD. THE BRAKE PEDAL CAN'T ENGAGE PROPERLY, WHICH COULD RESULT IN AN ACCIDENT.
UNKNOWN OR OTHER Jan 20, 2018
THERE WAS SUPPOSED TO BE A CLIP TO HOLD THE FLOOR MATS IN PLACE ON THE DRIVER'S SIDE. NISSAN DEALER REPLACED IT FOR FREE TWO YEARS AGO. THEY SAID IT WAS A RECALL. THE CLIP CAME OFF, AND THEY TOLD ME THEY HAVE TO CHARGE ME FOR THIS RECALL ITEM THIS TIME. THE MISSING CLIP CAUSES THE DRIVER'S SIDE FLOOR MAT TO MOVE UNDER THE GAS AND BRAKE PEDAL, MAKING IT A HAZARD. THE BRAKE PEDAL CAN'T ENGAGE PROPERLY, WHICH COULD RESULT IN AN ACCIDENT.