2014 NISSAN MURANO

1 recalls, 174 complaints - 165 TSBs - 4/5 safety rating

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Defect Description

Nissan North America (Nissan) is recalling certain 2013-2014 Murano and Murano Cross Cabriolet vehicles. The power steering hose clamp may not adequately secure the hose, allowing the hose to detach and leak power steering fluid.

Consequence

If the power steering fluid leaks onto a heat source such as hot engine or exhaust components, there could be an increased risk of a fire.

Remedy

Nissan will notify owners, and dealers will install a power steering high pressure hose kit, free of charge. The recall began May 10, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

56,766 vehicles affected

Manufacturer: Nissan North America, Inc.

Complaint Statistics

174 total complaints 9 crashes 3 fires 22 injuries 1 deaths

Top Reported Components

Component	Complaints
UNKNOWN OR OTHER	38
POWER TRAIN	24
STEERING	21
VISIBILITY/WIPER	21
ENGINE	15
ELECTRICAL SYSTEM	9
STRUCTURE:BODY	7
AIR BAGS	6
SERVICE BRAKES	6
EXTERIOR LIGHTING	4

Incident date: Aug 11, 2026

The contact owns a 2014 Nissan Murano. The contact stated that while parking or making right turns, a clicking noise was heard coming from under the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the power steering hose was leaking and needed to be replaced. T... Read more

Incident date: May 29, 2026

CRITICAL SAFETY INCIDENT / LIFE-THREATENING VEHICLE FIRE HAZARD. On January 2, 2026, I purchased a 2020 Chevrolet Trax. Within less than five months, while driving in active traffic, the vehicle suffered a sudden, catastrophic powertrain failure. The vehicle completely lost all acceleration, leaving... Read more

Fire

Incident date: May 6, 2026

The driver's seat has a large bump in the back of it which causes long term pain while sitting in the seat. The passenger seat is too low and has no support so the passenger is extremely uncomfortable, even on short rides. An average person can barely see over the dashboard.

Incident date: Mar 15, 2025

Every single EA839 Audi Engine has piston skirt and cylinder scoring.

Incident date: Mar 15, 2025

The vehicle's Collision Mitigation Braking System (CMBS) is triggering 'phantom braking' at 50mph when there are no vehicles or hazards ahead. This occurs consistently on roads with dark asphalt patches/crack sealant. The braking is severe enough to cause a potential rear-end collision. I have repor... Read more

Incident date: Mar 15, 2025

The contact owns a 2019 Hyundai Tucson. The contact stated while parked and occupied in the vehicle, attempting to close the drive side door, and he heard a raddling noise coming from the front of the vehicle and his wife existed the vehicle and noticed the noise was coming from the windshield. The ... Read more

Incident date: Apr 20, 2025

The car which is barely driven, suddenly caught on fire while parked in my home driveway after sitting there for close to 8 hours. so the car wasn't in use at the time. It's completely gone.

Fire

Incident date: Apr 20, 2025

The car which is barely driven, suddenly caught on fire while parked in my home driveway after sitting there for close to 8 hours. so the car wasn't in use at the time. It's completely gone.

Fire

Incident date: Feb 3, 2026

Seat emblem (Denali) pulls and rips out hair while sitting in seat.

Incident date: Feb 3, 2026

While driving on a public road, the vehicle experienced multiple simultaneous, dangerous malfunctions: Dashboard Warnings: All lights illuminated, including engine (flashing), ABS, traction control, airbag, TPMS, and parking brake, which stayed on though disengaged. Engine & Transmission: Tachomet... Read more

Incident date: Dec 17, 2025

Electric power steering would randomly fail. No inspections have been done due to it being recently, no warning lights.

Incident date: Sep 22, 2025

After visiting the mechanic 4 times in a month and half and having my spark plugs and ignition coils changed 4 times, they found my 2017 Ford escape had a coolant intrusion which was affecting the engine. Every time I turn on my car it shakes uncontrollably and when it runs it occasionally shakes o... Read more

Incident date: Jul 14, 2025

[XXX] Ford Escape panel flashed red with warnings about overheating. Could not drive vehicle. Vehicle towed to nearest Ford dealership. After inspection, advised that coolant intrusion into Cylinder 2 caused engine to overheat and was not repairable. Replacement cost ranges from $8,000-11,000. C... Read more

Incident date: Nov 15, 2024

Vehicle: 2025 Hyundai Tucson SEL Approximate Date of Incident: [XXX] Description of Problem: While driving at normal speed, the dashboard display and exterior lights suddenly turned off, then reset. The speedometer and warning lights disappeared, then reappeared after a few seconds. This has happen... Read more

Incident date: Jun 29, 2025

The contact owns a 2020 Ford F-150. The contact stated while driving 15 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal and the engine seized. The contact was able to coast to the side of the road. The oil warning light was illuminated. The oil gauge indicato... Read more

Incident date: May 1, 2025

No incident my vehicle has a front left malfunction service required light and issues with the passenger seatbelt not proper latching. Upon checking I notice my car had previous recalls done. It seems as if the same issues has come about. NHTSA: 18v177- seat belt not retracting properly. NHTSA: 17V... Read more

Incident date: Mar 1, 2025

The contact owns a 2015 Dodge Journey. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate or shift into gear. During the failure, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic dealer, who diagnosed tha... Read more

Incident date: Dec 17, 2024

The contact owns a 2024 Hyundai Elantra. The contact stated while the vehicle was parked, the contact became aware of a crack on the driver's side front windshield. The contact stated that the crack was in the line of sight while driving. In addition, the contact noticed a smaller crack on the passe... Read more

Incident date: Apr 22, 2024

The daytime running lights are malfunctioning. I have seen this is a common issue with this style truck.

Incident date: Nov 16, 2024

The contact owns a 2022 Jeep Compass. The contact stated that while idle at a stop light the auto start/stop feature activated however when attempting to accelerate, the vehicle failed to restart. The vehicle then went into lockdown mode where all systems were deactivated. The police were contacted ... Read more

Incident date: Nov 16, 2024

The contact owns a 2022 Hyundai Santa Fe. The contact stated that while driving on the highway at 80 MPH, the "power low" warning message was displayed, immediately after the contact vehicle proceeded to decrease in speed. The contact proceeded to pull over onto the side of the road to restart the v... Read more

Incident date: Jun 26, 2024

About 3 weeks ago, I had come to a stop, and then when I hit the accelerator to come from the stop sign, the "check-engine" light came up, my odometer & speedometer seemed to stop working; additionally, I felt that the vehicle wasn't accelerating. When I arrived home, I turned off & then the vehicle... Read more

Incident date: Jun 23, 2024

Driving along I94 then suddenly heared a popping sound when I checked the sunroof exploded/ shattered to pieces.

Incident date: Mar 12, 2024

Our Tailgate is having an issue that triggered a safety issue with my wife driving on a highway then 3 lights popped up and car entered a limp mode. transmission issue, emissions issue, tailgate issue since then car is behaving normally but the tailgate latch is opening when we start the van and not... Read more

Incident date: Jan 1, 2024

Drove vehicle to Arkansas one way checked the oil it had burned out replace with a full 5 quart

Incident date: Sep 20, 2023

In Texas this year we had 50+ days of 100F +. All the plastic parts on front and back cracked from within. Spider cracks form where the plastic is molded. Ford says it’s cosmetic however it’s on every piece of plastic and the dealers states “ I have seen a lot of this this year and all truck ... Read more

Incident date: Sep 20, 2023

I am writing upon instruction of Minnesota Attorney General Ellison's Office regarding my stolen Kia. Our 2019 Kia Soul was was purchased less than a year ago from a dealership. In the last year, the Kia Soul has been stolen twice. Both times we incurred significant expenses to repair the car's bro... Read more

Incident date: Aug 13, 2023

There has been no accident- the vehicle is my mother in laws vehicle- my concern is while at work she has at times loaded our daughter into the vehicle- I inspected the vehicle one day while as an employee of Les Schwab- the driver cvc axle vibrates so bad from the boot being torn and having no lubr... Read more

Incident date: Apr 20, 2021

Engine cylinder cracked causing overheating and need for a total engine replacement. Service technician said that crack was due to an in factory assembly error - overtightening of components of the exhaust system. This is an issue that has happened in other Mazda CX-9's and Mazda is aware of the p... Read more

Incident date: Apr 1, 2023

BACK BRACKET ON EXHAUST THAT IS WELDED ON HAS FAILED. THE WELD HAS FAILED CAUSING A HOLE IN THE EXHAUST. THIS HAS HAPPENED AT JUST 43K MILES. THERE IS ALREADY AN EXTENDED WARRANTY COVERAGE ON THE FRONT BRACKET ON THE 2019 CHEVY TRAVERSE.

Incident date: Apr 20, 2023

Two engine/powertrain related issues: 1) Push START/STOP button does not function properly. The button must be pushed multiple times in order to turn the engine on or off. This is was reported to my local RAM dealership, however they were unable to resolve. 2) Engine shutoff on two (2) occasions... Read more

Incident date: Apr 20, 2023

When driving using basic autopilot (i.e., adaptive cruise control), the windshield wipers will often be automatically activated when not needed. This is damaging the windshield, the wipers, and very distracting. It makes the car much less drivable in these conditions and a safety hazard, as I'm tr... Read more

Incident date: Apr 20, 2023

Incident date: Apr 14, 2023

I was going down road and car shut off and immediately came back on and down road it did it again and all dash lights and interior light came on and had to restart car and dash said service sterilitrak soon

Incident date: Mar 16, 2023

Unknown..but water accumulated under the passenger seat under the amp and electrical components after a storm or rainy day.and its a lot of water when I brake i can hear a water fall..and water rushing and moving along the bottom. Of the car as I am steering im worried that the wiring and electrical... Read more

Incident date: Mar 8, 2022

There are multiple issues: 1. When trying to back up slowly, or move forward slowly, the car goes automatically on park "to prevent roll". I am intentionally trying to slowly back out of parking, and the car keeps stopping 2. When I try to change lanes, in many cases the car gives a solid "beep" whi... Read more

Incident date: Jan 3, 2023

engine is running out of oil after driving 200 to 300 miles. Dealer cannt find any oil leakage. I need help with this problem

Incident date: Jan 5, 2023

Driving down a steep icy hill all warning lights illuminated and power steering completely failed. This is the second time for this specific failure. The vehicle is extremely hard to control without power steering and could have easily caused an acident. The vehicle was repaired at a local dealers... Read more

Incident date: Sep 21, 2022

The contact owns a 2014 Nissan Murano. The contact stated that the vehicle had been taken to the dealer for an unknown service brakes repair. The contact stated that after the vehicle was repaired, while driving at an unknown speed, the brake pedal was depressed and felt spongy with the brake pedal ... Read more

Incident date: Aug 25, 2022

I have copied a previous complaint, since I have had the same experience. "MY SUPPLEMENTAL AIRBAG LIGHT CAME ON 2/20/21 (AUG, 2022) AND CONTINUED TO FLASH. I TOOK THE VEHICLE TO THE DEALERSHIP ON 2/27/21 (IN SEPTEMBER, 2022) AND THEY SAID THE OCS SENSOR MAT WAS BAD AND IT WOULD COST $4858.13 ($3000... Read more

Incident date: Jul 15, 2022

The rack and pinion and power steering pump going out which is a safety issue if the power steering goes out while driving I feel that Nissan should fix this issue due to be a hazard and safety issue to the driver and other people on the road it can cause a severe wreak if not a fatality

Incident date: Jun 1, 2022

During driving transmission suddenly stopped working on the freeway with no warning and was only able to limp on the busy freeway.

Incident date: Jun 3, 2022

CVT AWD Transmission failure. RPMs not increasing and vehicle stalled out in middle of highway, vehicle will not drive now.

Incident date: Mar 29, 2022

Had to break hard to avoid debris in the road. The car then started “shuttering”. When I tried to accelerate, car would barely go. The engine was running fine after this but when I placed it in gear, car wouldn’t go and rolled backwards while in oncoming traffic. Engine light did come on. Car ... Read more

Incident date: Feb 10, 2022

Sun visors on driver and passenger sides will not stay in the up position causing visibility hazard.

Incident date: Oct 7, 2021

Cvt transmission failed with no warning during traffic on a bridge in New York 150 miles away. I was almost hit. Car would not go. Car had to be brought back by trailer. Cvt transmission had to be replaced. The CVT transmissions are a known problem and Nissan is doing nothing to fix it.

Incident date: Sep 1, 2021

My driver side sun visor has failed. It will not stay up in the home position nor will it stay against the windshield. It has simply flopped down and is blocking my view through the windshield. The only way I can operate my Murano is to move the visor to the left against the window of the driver'... Read more

Incident date: Jul 15, 2021

CVT transmission failure.

Incident date: Jun 22, 2021

The contact owns a 2014 Nissan Murano. The contact stated that there was a delay in response while the vehicle was shifting gears. The check engine warning light was illuminated indicating that the engine was overheating. The contact stated that whenever the accelerator pedal was depressed, the vehi... Read more

Incident date: Jul 1, 2021

During regular driving, the vehicle's engine emitted a loud bang, followed by a lot of white smoke coming from the engine and substantial fluid leakage from the vehicle to the ground. The dash was clear: there were no warning lamps, messages or any symptoms prior to the event. The dealer (Jim Cole... Read more

Showing 50 of 174 complaints.

NHTSA Safety Ratings, 2014 NISSAN MURANO

2014 Nissan Murano SUV FWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	3 / 5 ★★★☆☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	4 / 5 ★★★★☆
Rollover	4 / 5 ★★★★☆
Rollover Risk	17.9%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2014 NISSAN MURANO

165 manufacturer communications from 103 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	20
110000 ELECTRICAL SYSTEM	18
100000 POWER TRAIN	11
200000 WHEELS	11
060000 ENGINE (PWS)	8
020000 SUSPENSION	7
356000 EQUIPMENT ADAPTIVE/MOBILITY	7
070000 FUEL SYSTEM, GASOLINE	6

010000 STEERING

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

CONVERTIBLE TOP PARTS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

CONVERTIBLE TOP PARTS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations ar

110000 ELECTRICAL SYSTEM

SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal

110000 ELECTRICAL SYSTEM

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

120000 EXTERIOR LIGHTING

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

030000 SERVICE BRAKES, HYDRAULIC

ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

130000 VISIBILITY

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

130000 VISIBILITY

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

010000 STEERING

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

200000 WHEELS

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

030000 BRAKES (PWS)

Brake Fluid Flush Voluntary Service Campaign UPDATE December 16, 2022 Please discard earlier versions of this bulletin. The announcement from September 2, 2022 has been revised to include: a?? The parts restriction will be removed on

100000 POWER TRAIN

ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

030000 SERVICE BRAKES, HYDRAULIC

Brake Fluid Flush Voluntary Service Campaign UPDATE September 2, 2022 Please discard earlier versions of this bulletin. The announcement from June 2, 2021 has been revised to include: a?? A parts restriction has been placed on the fo

100000 POWER TRAIN

NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

110000 ELECTRICAL SYSTEM

CAN COMMUNICATION a?? NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

CAN COMMUNICATION a?? NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

060000 ENGINE AND ENGINE COOLING

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

090000 FUEL SYSTEM, OTHER

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

060000 ENGINE AND ENGINE COOLING

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

090000 FUEL SYSTEM, OTHER

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

020000 SUSPENSION

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

030000 SERVICE BRAKES, HYDRAULIC

VOLUNTARY SERVICE CAMPAIGN BRAKE FLUID FLUSH AND ABS ACTUATOR INSPECTION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

100000 POWER TRAIN

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

030000 SERVICE BRAKES, HYDRAULIC

Brake Fluid Flush Voluntary Service Campaign Dealer Announcement: Nissan is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the Antilock Braking System (ABS) actuator on 320,616 specific model year 2010-20

030000 SERVICE BRAKES, HYDRAULIC

VOLUNTARY SERVICE CAMPAIGN BRAKE FLUID FLUSH AND ABS ACTUATOR INSPECTION INTRODUCTION Nissan is conducting this voluntary service campaign, on certain specific model year 2010- 2014 Murano, 2011-2014 Murano CrossCabriolet, and 2011-20

110000 ELECTRICAL SYSTEM

NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.

350000 EQUIPMENT

BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

AV CONTROL UNIT REPLACEMENT REQUIRES CONSULT-III PLUS CONFIGURATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

020000 SUSPENSION

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle during the following conditions: i?? When making turns i?? On dry roads i?? At low speeds (

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

020000 SUSPENSION

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

350000 EQUIPMENT

370Z ROADSTER AND MURANO CROSSCABRIOLET; CONVERTIBLE TOP PARTS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY below. Discard all previous versions of this bulletin.

060000 ENGINE (PWS)

ABNORMAL NOISE FROM FRONT ENGINE MOUNT SERVICE INFORMATION A two-piece design front engine mount is currently being used for the Applied Vehicles listed. A single thunk noise may be heard during the first few accelerations of the day fr

070000 FUEL SYSTEM, GASOLINE

ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin does NOT apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment His

060000 ENGINE AND ENGINE COOLING

NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin does NOT apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Pl

070000 FUEL SYSTEM, GASOLINE

NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine. The update below was sent out to Regions and Dealers in August of this year. We are re-circulating this update to make reg

350000 EQUIPMENT

OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Dealers in August of this year. We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this

060000 ENGINE (PWS)

020000 SUSPENSION

NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive) or 4WD (4-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION s

160000 STRUCTURE

070000 FUEL SYSTEM, GASOLINE

NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine. This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure t

070000 FUEL SYSTEM, GASOLINE

122000 EXTERIOR LIGHTING:FOG LIGHTS

FOG LAMP AND/OR HEADLAMP FOGGING This bulletin has been amended to add Fog Lamps and modify one step in the flow chart on page 3. No other changes have been made. Please discard previous versions of this bulletin.

350000 EQUIPMENT

200000 WHEELS

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

200000 WHEELS

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

042300 SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE

NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions

060000 ENGINE (PWS)

THUNK SOUND ON FIRST FEW ACCELERATIONS OF THE DAY This bulletin applies only to Altima, Murano, and Pathfinder vehicles equipped with 6-cylinder engine. This bulletin has been amended. Changes have been made throughout. Please discard

106000 POWER TRAIN:AXLE ASSEMBLY

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin applies only to vehicles located in the state of Oregon. IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perfo

118000 ELECTRICAL SYSTEM:SOFTWARE

070000 FUEL SYSTEM, GASOLINE

NISSAN; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

060000 ENGINE (PWS)

NISSAN; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicates

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

"ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION THIS BULLETIN HAS BEEN AMENDED. THE TITLE HAS BEEN REVISED, AND THE BULLETIN NOW INCLUDES VEHICLES IN PRODUCTION AS OF THE DATE OF THIS UPDATE.

190000 TIRES

SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c

356000 EQUIPMENT ADAPTIVE/MOBILITY

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location. ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon

356000 EQUIPMENT ADAPTIVE/MOBILITY

355100 EQUIPMENT:OTHER:LABELS

SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. Th

260000 FORWARD COLLISION AVOIDANCE

071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE -

350000 EQUIPMENT

071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

Fuel Filler Cap tether clip service information

350000 EQUIPMENT

Fuel Filler Cap tether clip service information

356000 EQUIPMENT ADAPTIVE/MOBILITY

Fuel Filler Cap tether clip service information

120000 EXTERIOR LIGHTING

SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in

130000 VISIBILITY

SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for

110000 ELECTRICAL SYSTEM

SERVICE INFORMATION The Intelligent Keys used on the various Nissan vehicles may not be interchangeable between models and years. See this bulletin for further detail.

110000 ELECTRICAL SYSTEM

SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintena

130000 VISIBILITY

SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield c

020000 SUSPENSION

IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle; when making, turns, on dry roads, or at low speeds (under 40 MPH), and the vibration does not occur if the Electric Controlled Coupling is electrically dis

110000 ELECTRICAL SYSTEM

IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode:

350000 EQUIPMENT

200000 WHEELS

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Da

030000 BRAKES (PWS)

270000 LANE DEPARTURE

280000 BACK OVER PREVENTION

070000 FUEL SYSTEM, GASOLINE

IF YOU CONFIRM: Fluid leak from transfer assembly. NOTE: Please refer to NTB14-057 for conditions demonstrating a fluid leak that should be considered for repair, and for service information. ACTION: Refer to the REPAIR FLOW CHA

353000 EQUIPMENT:ELECTRICAL

SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NOTE - The original AV Control Unit must be installed i

103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT

SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure

100000 POWER TRAIN

IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear CV-type axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE:

200000 WHEELS

350000 EQUIPMENT

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NHTSA Safety Investigations, NISSAN MURANO

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Closed , Model Year: 2009

Extended Braking Distances

On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves imp... roper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.Read more

PE, Closed , Model Year: 2009

Extended Braking Distances

The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the h... ydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.Read more

PE, Closed , Model Year: 2003

DRIVER SEAT ANCHOR FAILURE

THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE O... Read more

PE, Closed , Model Year: 2003

FUEL TANK PUNCTURES FROM ROAD DEBRIS

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL... Read more

EA, Closed , Model Year: 2003

ALTERNATOR FAILURE / ENGINE STALLING

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE... Read more

PE, Closed , Model Year: 2003

ALTERNATOR FAILURE/ ENGINE STALLING

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING T... Read more

NISSAN MURANO - All Years Overview

Complete safety history for the NISSAN MURANO across all model years (2003, 2025).

51 Total Recalls

7,488 Total Complaints

6 Investigations

200 Reported Crashes

56 Reported Fires

3 Reported Deaths

NISSAN MURANO - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	2	View
2025	2	39	View
2024	1	7	View
2023	0	12	View
2022	0	6	View
2021	0	22	View
2020	2	63	View
2019	1	58	View
2018	2	172	View
2017	3	155	View
2016	5	141	View
2015	5	268	View
2014 (current)	1	174
2013	1	92	View
2012	1	168	View
2011	0	190	View
2010	0	223	View
2009	4	805	View
2008	1	7	View
2007	2	899	View
2006	4	916	View
2005	6	1,169	View
2004	4	850	View
2003	6	1,050	View

Other NISSAN Models

Model	Recalls	Complaints
LEAF	526	1,374	View
ROGUE	457	9,808	View
SENTRA	291	8,185	View
PATHFINDER	267	10,167	View
VERSA	224	4,473	View
FRONTIER	219	4,441	View
TITAN	208	4,415	View
ALTIMA	183	20,085	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2014 NISSAN MURANO

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2014 NISSAN MURANO

Safety Technology

Technical Service Bulletins, 2014 NISSAN MURANO

Most Affected Components

NHTSA Safety Investigations, NISSAN MURANO

NISSAN MURANO - All Years Overview

NISSAN MURANO - Year by Year

Other NISSAN Models