2015 NISSAN MURANO Recalls, Complaints & Safety

This statement is to the best of my knowledge. I was driving my 2015 Nissan Murano and when I was almost back to mine [XXX] house the transmission stopped working. I took it and had it towed over Gilman Nissan in Rosenberg. I have a warranty on it through endurance warranty company. They came and inspect the transmission. They indicated that the transmission fell, but also I know that Nissan recall these transmission on the CVT which is going out. The warranty company indicated that the CVT inside the transmission fell. Also, the alternator failed on the vehicle. They indicating that the all drip from somewhere on to the alternator was made. The alternator fail but I look on the website and I also noticed that if the alternator go out in these 2015 Nissan Murano it's messed up the transmission. So this need to be looking into and taking care cuz I believe they card not telling the real truth on what's going on with this transmission and the reason I couldn't get my car repaired because the mileage has already passed and I got mine recall letter real late INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Summary of Incident: On August 16, 2025, while my daughter was operating the vehicle at approximately 35 MPH, the front driver-side wheel detached entirely from the vehicle, resulting in a catastrophic loss of control and the vehicle being declared a Total Loss. Technical Details & Safety Hazard: The vehicle had undergone a comprehensive wheel and brake service at a licensed dealership, Ron Tonkin Hyundai, in Gresham, Oregon, 39 days (approx. 600 miles) prior. Post-accident inspection by an independent tow operator and mechanical review revealed: *A sheared wheel stud on the failed hub, which dealership service management later admitted was "likely over-torqued" during service, leading to latent metal fatigue. * A systemic failure of wheel mounting: Lug nuts on the other three remaining wheels were found to be loose or missing. Safety Risk: This incident represents a critical safety failure. The detachment of a wheel at speed poses a life-threatening risk to the occupants and other motorists. The systemic nature of the loose hardware suggests either a failure in service procedures, a defect in the lug/stud hardware compatibility, or improper torque specifications being applied to this model. I am reporting this to ensure a record of this structural failure is maintained should it be part of a larger pattern of hardware fatigue or service negligence.

Crash

Summary of Incident: On August 16, 2025, while my daughter was operating the vehicle at approximately 35 MPH, the front driver-side wheel detached entirely from the vehicle, resulting in a catastrophic loss of control and the vehicle being declared a Total Loss. Technical Details & Safety Hazard: The vehicle had undergone a comprehensive wheel and brake service at a licensed dealership, Ron Tonkin Hyundai, in Gresham, Oregon, 39 days (approx. 600 miles) prior. Post-accident inspection by an independent tow operator and mechanical review revealed: *A sheared wheel stud on the failed hub, which dealership service management later admitted was "likely over-torqued" during service, leading to latent metal fatigue. * A systemic failure of wheel mounting: Lug nuts on the other three remaining wheels were found to be loose or missing. Safety Risk: This incident represents a critical safety failure. The detachment of a wheel at speed poses a life-threatening risk to the occupants and other motorists. The systemic nature of the loose hardware suggests either a failure in service procedures, a defect in the lug/stud hardware compatibility, or improper torque specifications being applied to this model. I am reporting this to ensure a record of this structural failure is maintained should it be part of a larger pattern of hardware fatigue or service negligence.

Crash

On Saturday, December 6, 2025 my [XXX] mother and I were driving back to my mom’s Saint Peters, Missouri home around 5:15 pm. I had just exited Missouri Highway 364 at Woodstone/Jungermann Road. I turned right onto Woodstone and heard a thud/clunk. Never heard that sound before. One hundred yards later, the 2015 Murano stopped accelerating right in the middle of the road. I put it in Park, Neutral and then Drive. Nothing. The vehicle wouldn’t go forward. It did engage in Reverse so I was able to back it to the side of road and out of the line of traffic. I again put the vehicle in Park, Neutral and then Drive. The vehicle wouldn’t go forward. I went back to the cargo area to retrieve my purse so I could access my AAA card and have the vehicle towed (first time in 50 years of driving I had to have a vehicle towed). I tried again to put the vehicle in Drive and it did engage this time and I was able to drive it the three to four miles to my mom’s house. Had the sudden loss of power happened ONE MINUTE before on the highway, the outcome would have been much different. It upsets me even now to think what could have occurred if the Murano suddenly stopped in the middle of the highway. I was in the second lane of the highway and could not get to the side of the highway. I would not be able to abandon the vehicle in the middle of the dark highway since my mom would not be able to exit it without her wheelchair and there was a high probability we would have gotten struck by other vehicles and/or caused a major pile up behind us. I took it to the local Nissan dealer and they confirmed the CVT transmission went out in the 2015 Murano with 131,000 miles. What makes me even more upset is that it is a KNOWN defect on the CVT and has been for so long. My mom and I could have been killed on the highway since the vehicle stopped in the middle of it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Odometer Fraud. The contact purchased a 2015 Nissan Murano. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 80,300. It was later discovered that the mileage on Carvana was 179,690 on November 9, 2025.

The vehicle has only 55k miles , but the Front subframe bushings and front lower control arm bushings are worn out causing safety issues.

My vehicle stop on the highway. Jut cut off out of nowhere. And has been cutting off and losing power. I replaced the battery which I thought was the problem. Then I thought it was the alternator so I took it to nissan to have a diagnostic and they said it was not and that no codes came up that a positive battery cable had to be replaced. I was charged 342 for a diagnostic and to change a cable. They told me to pick up my vehicle and got home it was still cutting off. I took it to O'Reilly they said it was the alternator. Nissan just took my money. Also they printed out a list of other problems that were not addressed or need be repair on this vehicle that i purchased at 118,000 miles. I dont even drive this vehicle to have all these part to have yo be replaced. The powers steering is leaking and the air bag and seat belt light appears to stay on.

The contact owns a 2015 Nissan Murano. The contact stated that while driving at 5 MPH, the vehicle shuddered, and the check engine warning light illuminated. The vehicle intermittently returned to normal functionality. The contact checked the transmission fluid and noticed the fluid was burnt and emitted a foul odor. The contact found metal shavings inside the transmission fluid pan. The contact who is a mechanic used a Thinkcar Scanner and retrieved DTC: P17F1. The vehicle was not diagnosed or repaired. The failure had progressively worsened, and the vehicle was no longer driven and remained parked at the residence. The manufacturer was not notified of the failure. The failure mileage was 69,000.

Error P17F1 Judder Code. This is a known issue and my VIN is not covered under a recall when this is a known issue due to the ongoing CVT transmission lawsuit.

The car starts up the electrical on the dashboard ABS warning light comes on if the car starts it might start right off and drive just fine but then it shuts down into limp mode .

My transmission is on recall the CVT transmission is malfunctioning The transmission flutters and shudders loses power in slow motion when starting to pull off from lights or going up heels, there’s a slipping, feel to the transmission very unsafe to drive during wet, rainy days and snowy days some days absolute power loss this has been a problem since I purchased a vehicle in 2021 until current and it’s getting worse every day I was told about a Nissan Dealership this is just how the transmission shift. I know this information is incorrect because it’s very unsafe to drive.

The car starts up the electrical on the dashboard ABS warning light comes on if the car starts it might start right off and drive just fine but then it shuts down into limp mode .

My transmission is on recall the CVT transmission is malfunctioning The transmission flutters and shudders loses power in slow motion when starting to pull off from lights or going up heels, there’s a slipping, feel to the transmission very unsafe to drive during wet, rainy days and snowy days some days absolute power loss this has been a problem since I purchased a vehicle in 2021 until current and it’s getting worse every day I was told about a Nissan Dealership this is just how the transmission shift. I know this information is incorrect because it’s very unsafe to drive.

The contact owns a 2015 Nissan Murano. The contact stated that while his wife was driving 40 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The driver was able to pull over to the side of the road. The vehicle was towed to the dealer; however, no cause for the failure was found, and the vehicle was not repaired. On a separate occasion, the vehicle failed to start. The contact stated that his wife waited for a while before the vehicle restarted. The contact stated that when his wife arrived home, the vehicle stalled. The vehicle was towed to the dealer; however, no cause for the failure was found. No repairs were performed. The vehicle was towed to an independent mechanic; however, no cause for the failure was found. The contact stated that the battery was charged; however, the failure persisted. The vehicle was towed to an independent mechanic, who diagnosed the vehicle with alternator failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,480.

Heard a snap, then lost brakes and steering, caused the car to go into a guard rail.

Crash

Loss power i ,studding had a overheating in transmissonsounds whinning , bumps, locking up hesatation sudden lurching at home in driveway.

When trying to merge onto the interstate, the car didn't accelerate, causing other vehicles on the road to swerve around me. Afterwards, I noticed that the car was shaking or juddering at low revs (about 1,000 RPM). I internet searched for possible causes and found that this shaking was caused by a known problem with the CVT on my car (Nissan Murano). I bought the car (a 2015 Nissan Murano AWD SL) in 2018 as a certified pre-owned vehicle only used by that Nissan dealership, it now has 63,841 miles on it. I needed the vehicle so I had the transmission replaced (I was told that 'fixing' the problem was not an option), at a cost of $7,157.19. There was no warning, no lights on the dash, etc. I had also just had the car serviced at the dealership (on 8/3/24, which cost me $2,618.55) where they replaced the CVT fluid as part of the service. I'm just lucky that the transmission didn't fail while I was actually going at a higher speed. Nissan needs to recall and/or replace these transmissions.

Car shut off while driving 60 miles per hour on the hwy. Battery light was on but I just had it checked and it was good. Seat belt light was also on but I had mine on and there were no other passengers. The collision light has repeatedly come on and off since I bought the vehicle new.

The contact owns a 2015 Nissan Murano. The contact stated that while driving at an undisclosed speed, the vehicle jerked and hesitated, after which the vehicle lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle was able to restart but was unable to shift into drive or reverse. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the CVT transmission fluid needed to be flushed. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 204,000.

While trying to accelerate and merge onto the highway, the transmission began to increase in RPMs but would not accelerate. There are no warning light or anythign that would inform us of a failure. This almost caused an accident because I could not get up to speed. Then the transmission began juddering at low speeds and has continued. This is a sign the transmission is failing according to Nissan. Upon research, there are many complaints out there about the transmission in the Nissans. There was a class action suit that required Nissan to extend the warranty of their drivetrain. For some reason, the Murano was excluded from this list even though it shares the same issues and the same transmission as the Pathfinder, which was recalled/warranty extended. These vehicles are a timebomb when they will fail and could cause multiple accidents. They knowly have an issue that they wont fix that could take someone life

Please note that although this system does not show that the recall repairs were complete, we have documentation from Nissan that we completed the recall work twice. On Tuesday, [XXX] at approximately [XXX]. our Nissan Murano spontaneously caught fire in our driveway. My family, including my [XXX] and a [XXX], woke up to the airbags exploding. We got our family out of the house as we spoke to the 911 dispatcher and the Murano went up in flames. Our doorbell camera caught the incident in its entirety (from the smoke under the hood to the inferno of flames) and the Montgomery County fire and explosive expert agrees that the start of the fire is likely from the ABS actuator issue stemming from Nissan’s recall in 2019. We are also hearing that it’s the worst spontaneous vehicle fire anyone has ever seen. After the incident, in good faith, we contacted Nissan North America who referred us to Nissan’s regional office for our area...they told us we have to hold the wreckage in our driveway for 8 weeks or possibly longer and that they will not help us mitigate it or provide a rental. Had our Nissan been parked in our garage, it would have been next to our mudroom which contains the gas line to our dryer. Our house would have exploded and my entire family would have died. My children cannot sleep and my pediatrician has recommended a psychologist for the entire family. My son and I have coughs from breathing in the fumes and cannot attend doctors’ appointments because we have no safe transportation. I have missed work, the burned vehicle in our driveway is melted and is a safety and health hazard for us and our neighbors. Our garage door, gutters, and soffits are melted, and there is potential damage to our roof. There is exploded glass everywhere, and my other car is un-drivable, structurally unsound, and melted on the right side, having been parked next to the Murano and torched under 1,500 degree heat for almost 40 minutes. Will provide videos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

Fire

Please note that although this system does not show that the recall repairs were complete, we have documentation from Nissan that we completed the recall work twice. On Tuesday, [XXX] at approximately [XXX]. our Nissan Murano spontaneously caught fire in our driveway. My family, including my [XXX] and a [XXX], woke up to the airbags exploding. We got our family out of the house as we spoke to the 911 dispatcher and the Murano went up in flames. Our doorbell camera caught the incident in its entirety (from the smoke under the hood to the inferno of flames) and the Montgomery County fire and explosive expert agrees that the start of the fire is likely from the ABS actuator issue stemming from Nissan’s recall in 2019. We are also hearing that it’s the worst spontaneous vehicle fire anyone has ever seen. After the incident, in good faith, we contacted Nissan North America who referred us to Nissan’s regional office for our area...they told us we have to hold the wreckage in our driveway for 8 weeks or possibly longer and that they will not help us mitigate it or provide a rental. Had our Nissan been parked in our garage, it would have been next to our mudroom which contains the gas line to our dryer. Our house would have exploded and my entire family would have died. My children cannot sleep and my pediatrician has recommended a psychologist for the entire family. My son and I have coughs from breathing in the fumes and cannot attend doctors’ appointments because we have no safe transportation. I have missed work, the burned vehicle in our driveway is melted and is a safety and health hazard for us and our neighbors. Our garage door, gutters, and soffits are melted, and there is potential damage to our roof. There is exploded glass everywhere, and my other car is un-drivable, structurally unsound, and melted on the right side, having been parked next to the Murano and torched under 1,500 degree heat for almost 40 minutes. Will provide videos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

Fire

I bought a Murano on 3/31/2016 with 17,000 miles on it. I now have 58,000 miles on it & dealership says I need a new transmission.I had no idea that there was a CVT transmission when i bought it. It was never explained or disclosed about the class action lawsuit with these transmissions. I understand these defective transmissions can cause the driver to lose control of the vehicles when it stuttering & jerking at low speeds. My car has been doing this at about 20,000 miles. I have had every recommended service done on the car, including the 30,000 miles transmission maintenance. There have been 2 Disturbance Alerts with 2 issues that come up on a app on my phone stating 2 Issues Critical. 1. Cylinder 2 Misfire Detected/Code P0302 & 2.Random/Multiple Cylinder Misfire Detected/Code P0300. I told the dealership about these issues but they could never find anything wrong with the car.

The contact owns a 2015 Nissan Murano. The contact stated that while parking the vehicle, she noticed an abnormal burning odor. The contact stated that the odor persisted. The vehicle was taken to the dealer, where it was diagnosed that coolant was leaking externally from the head gasket bank #1 and bank #2, and was entering the combustion chamber, causing damage to the engine and the CVT transmission. The dealer determined that the engine and the CVT transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that a partial cost of the repair would be covered. The failure mileage was approximately 50,300.

The contact owns a 2015 Nissan Murano. The contact stated while driving 45 MPH, the vehicle jerked while accelerating before the vehicle lost motive power. The traction control and impact warning lights were illuminated. The contact stated that the warning lights had illuminated while stopped. The vehicle was not taken to a dealer and was not repaired. The contact stated the vehicle was not included in NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic). The manufacturer was not made of the failure. The approximate failure mileage was 77,000.

Car began shaking on acceleration and low speeds and wouldn't stop shaking until approx 40mph or above. Upon braking to take a right hand turn car died, just stopped accelerating even though all lights on and running. No response at all when pushing pedal to the floor. Would go in reverse but only very low speed. Replaced alternator. Seemed ok but 4 months later same exact problem happened and car is not drivable again.

I bought this Nissan Murano after the owner of Suncoast Quality Cars gives me the NADA - Consumers Report, which states the car was scored as an 82, in "Good Condition" with major repairs needed. After picking the Murano up 1-week after I made the purchase, when driven more than a couple of miles, you could feel the transmission slipping. While the owner of Suncoast said that his mechanic had done a full diagnostic test and had confirmed NADA's scoring, just to make sure I took it to Courtesy Nissan of Tampa and paid for their Certified Nissan Mechanics to do a full diagnostic test. Courtesy Nissan's Diagnostic test revealed that the transmission would need to be replaced, which while I did purchase a used car warranty from Suncoast, the car has been out of commission since roughly a week after receiving delivery from Suncoast. When I contacted [XXX] (Owner) by email on 4-separate occasions, from 2-separate email addresses, and text, he states he never received them. Given the owner's approach, and refusing to own up to his lies, or take any kind of responsibility here, I would like a full refund, as I would have never purchased the car, if I knew it had a major safety issue and would have to have the transmission replaced immediately after delivery, and I most certainly wouldn't have paid the price of a car that NADA stated was in "Good Condition", as the cost of the transmission is actually 65% of the price I paid for the car. With the transmission needing to be replaced, the same measuring tool (NADA) that Suncoast used to sell me the car, actually states the car is worth thousands-less. Attached, you will also find a copy of the results from the Certified Nissan Mechanic at Courtesy Nissan of Tampa. Warm regards, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

JUNE 8, 2023 11:26 PM EASTERN - 2015 Nissan Murano caught fire while sitting in driveway. The vehicle burned to the ground. Background - Vehicle was taken to dealer to repair open recall in 2020 and Nissan dealer did not repair recall. The vehicle had no warning lights on or any other warnings. Vehicle was operating normal until fire. Vehicle had not been driven for 4 hours before the fire. Vehicle was parking in my driveway when the fire started. Fire fighters and police were called to scene to distinguish fire. Vehicle is a total loss. Purchased vehicle new and the ABS brakes, actuator and other parts were replaced twice during its lifetime in 2017, & 2018. All services performed at a Nissan Dealer. I have filed a formal investigation with Nissan USA and that investigation is underway.

Fire

The sunroof shade glue or fasteners have released and fallen down hanging from the headliner causing obstructed view through rear window.

The CVT unit shutters, lurches, and slips out of gear ratios when acceleration. There is violent jerking when pondering at low speeds and it even causes the engine to stall when coming to a halt in drive mode. Nissan knows the problem and others have served Nissan with a Class action lawsuit to remediate the issue with the CVT unit. The check engine warning light illuminates when the issue arises. Nissan has not submitted a recall request.

At low speed car bucks After rain or during humidity’, interior lights flicker uncontrollably

The sunshade has dropped down into the car. There was no warning and appears to be a common problem with Nissan. There was a recall for this same issue on a different model. It was looked at at the dealership and the repair is outrageous and a common problem with the Murano.

Sunroof exploded while driving down the highway. There was a loud explosion sound. Nothing struck the vehicle. I wasn't sure what had caused the sound, but when I pulled off the road, I noticed that sunroof was shattered and had exploded.

I wrote this to Nissan. They called me and said there is no recall for this and not under warranty so nothing they can do. They mentioned submitting issue to this site: "2015 Murano, water leak that collects on the floor of the driver's side front and back and trunk in the area of the spare tire. Couldn't figure out why for 2 years. Finally took to auto body place tried flushing out moon roof drain. Okay for a month then 2 days of downpours & all 3 areas had lakes in them. Musty/moldy smell was so bad I had to rip out all of the carpeting of the car in those areas & had a pro car detailer do an ozone treatment & detailing. Hopefully the mold issue is a little better after this & scrubbing everywhere in the car w/ Clorox/water mix. The smell seems better and we are able to garage it now, but still can’t drive the car in heavy rains, WHICH IS RIDICULOUS. Since this is an obvious manufacturer defect, and not from normal wear & tear of driving a car, in this happening and causing all of this damage to my car, even though I am not under warranty as I have 109,000 miles on the car, Nissan needs to fully take care of this issue for me for free and repay me the $150 for what the autobody place did and $150 for the detailing and then a guarantee that I will not have water issues from there. Replacing the carpeting and making sure I have no mold issues in the car moving forward needs to be part of this as well, as my wife has asthma and this is beyond ridiculous with the health issue concerns caused by this manufacturer defect. This is also ridiculous that I have to cut and rip the carpets out of my car and have mold issues with such a large company that should have put a recall out on this defect years ago. I now see complaints all over the internet about this same issue for this same model and year car, with no resolution from Nissan from any that I saw of other people having the same issue and trying to fix the issue themselves. How can there not be a recall to fix this?"

Nissan's CVT transmission dies on highway at ODO=72K miles, a well known issue similar to other Nissan's models. I had to replaced the CVT transmission at $6K. Nissan should at least gives clear instruction that CVT transmission oil to be replaced at 30K mile in the owner manual. At least two Nissan's models had recalls due to the same CVT transmission failure. Why not include other models with the same issues to protect the consumers?

I took my vehicle to jack Ingram nissan on 1/26/2023 because the car started, jerking, stalling, shuddering, hesitating, and premature transmission failure. They told me at Jack Ingram nissan that my CVT transmission was bad. I just had the CVT transmission flushed in May 2022 and nothing was wrong wit my transmission then. My vehicle only has 90,200 miles on it so nothing should be wrong with the transmission. It has been reported that several complaints about the CVT Transmission in Nissan Muranos and several other nissan models go bad when the car does not have 100,000+ miles on them. Nissan dealers ships refuses to take the necessary steps and make the necessary repairs for this ongoing problem with there CVT Transmissions.

Seat belt may be defective as it is very difficult to fasten. I think if I were to get into an accident it would fail. I bought the car in 2016 and it seems Nissan may have used a poor design.

The transfer case need to be replaced. I took my vehicle to the dealer a few months ago and they told me I had a leak but didn't know where it was coming from. I took it back to the dealer yesterday 12/16/22 and they told me where the leak is coming from. The cvt fluid is leaking from the lh axle seal. Murano owners have been complaining about this same issue. The dealership is charging me $712.59 for an issue that I didn't cause. The dealership need to fix this for free because this issued happened during the making of the vehicle and shouldn't fall on the buyer.

The door locks for this vehicle are unreliable. I have had to replace all 4 on this vehicle and many other locks on my previous 2 Murano vehicles. They will not lock/unlock reliably. Sometimes they will not unlock when exiting the vehicle. They cannot be counted on in an emergency to unlock.