STEERING:RACK AND PINION:PINION SHAFT
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
36,888 vehicles affected
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Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
355,000 vehicles affected
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
58,640 vehicles affected
5/9/2021 The SRS dashboard light came on with a bell warning. Bell quits after a short time but the light stays on solid. When turning ignition on, light and bell comes on, blinks 3 times, does this 6 times and then stays on solid. When driving hear bell for 5 times, this repeats later for a total of 5 times. After turning the ignition switch on/off I hear a sound from under the driver or passenger seat. The passenger side air bag light does light. I bought this car new.
The contact owns a 2006 Mercury Grand Marquis. The contact stated that while stopped at a stop sign and attempting to accelerate, the vehicle failed to accelerate as intended. The contact stated that there was a loud clanking sound coming from the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.
The contact owns a 2006 Mercury Grand Marquis. The contact stated while driving 35 MPH, the vehicle was pulling to the left. There was no warning light illuminated. The contact stated after coming to a complete stop at a traffic light, he noticed that the steering shaft was fractured and detaching. The contact stated that he put the steering shaft back into place; however, the failure recurred while pulling to the front of his brother's residence. The contact stated that the power steering pulley and shaft were fractured, and the engine was overheating. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure through an online chat. The failure mileage was unknown.
Driver and Passenger side seat belt pretensioners failed and have resulted in airbags being inoperable.
Driver and Passenger side seat belt pretensioners failed and have resulted in airbags being inoperable.
Around 12 years ago, when my 2006 Marquis, which I purchased brand new, had only approximately 40,000 miles on it, the seatbelt-airbag system warning appeared on the instrument panel and a warning bell sound went off with a 3 beep then 2 beeps/ring tone that would sound whenever the vehicle was started for the next two minutes of driving. It would then stop but the yellow warning icon stays on. On a trip, while driving, it will do this every hour or so or 60 miles of driving, and has done this ever since. (I'm retired and drive very little, my vehicle as of today (5-13-2022) has only 54,462 actual miles on it.) I did some research when it first occurred and learned that the 3 - 2 beeps is a "code 32, seat belt pre-tensioner failure warning and will need immediate service and replacement." So I then called Ford and explained it as above. They told me that it is not their problem and are not acknowledging any responsibility and it will be up to me to see a dealer, which I did. I was told that it would require replacement of both my seat front seat belts, and possibly more including airbag components to the tune of several thousand dollars! I asked them, as I did Ford: As I've had many Ford vehicles, personal and company, several of which I've driven over 200K miles, without ever having a seat belt or airbag component failure, how is this MY problem and not Ford's, especially after only 40K miles? I had asked Ford these two most important questions: 1- "What did I do to CAUSE THIS FAILURE?" and 2- "What could I HAVE DONE TO PREVENT IT?" They refused to answer and only told me that I need to take it to a dealer to have it repaired. I have not pursued it as I didn't have the thousands of dollars the dealer wanted to charge me. This is wrong as it is part of Ford's refusal to acknowledge the faulty components in their seat belt/airbag systems, which has been putting my life at risk ever since their components' failure and Ford needs to be held responsible!
The contact owns a 2006 Mercury Grand Marquis. The contact stated that after the vehicle was started and shifted into drive(D), the vehicle lost power steering functionality. The contact stated that excessive force was needed to steer the vehicle. The contact stated that once the vehicle was driving the power steering functionality returned. The contact stated that an unknown warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the steering rack: Part Number: (A, 36-1056N) needed to be replaced. The vehicle was repaired, however, the failure recurred. The contact researched the failure online and related the failure to NHTSA Campaign Number: 13V385000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.
SAME PROBLEM AS REPORTED ON NHTSA ID NUMBER: 11405633
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AND DRIVING FOR 2 MINUTES, THE AIR BAGS AND SEAT BELTS WARNING LIGHTS WOULD ILLUMINATE WITH AN AUDIBLE BEEP. THE VEHICLE WAS TAKEN TO RON TIRAPELLI FORD, INC. (4355 W JEFFERSON ST, SHOREWOOD, IL 60404) AND THE CONTACT WAS INFORMED THAT THE PART TO DO THE REPAIR WAS NOT IN STOCK, SINCE THERE WAS NO RECALL ASSOCIATED WITH THE FAILURE. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AND DRIVING FOR 2 MINUTES, THE AIR BAGS AND SEAT BELTS WARNING LIGHTS WOULD ILLUMINATE WITH AN AUDIBLE BEEP. THE VEHICLE WAS TAKEN TO RON TIRAPELLI FORD, INC. (4355 W JEFFERSON ST, SHOREWOOD, IL 60404) AND THE CONTACT WAS INFORMED THAT THE PART TO DO THE REPAIR WAS NOT IN STOCK, SINCE THERE WAS NO RECALL ASSOCIATED WITH THE FAILURE. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
LOW BEAM HEADLIGHT RIGHT SIDE DOES NOT WORK.
AS I WAS DRIVING. 35MPH MY FRONT WHEEL ON THE DRIVER SIDE HAD SNAPPED OFF CAUSING MY VEHICLE TO CRASH INTO A PARKED VEHICLE. LONG STORY SHORT. I'M GOING THRU A FINANCIAL CRISIS. MY CAR WAS TOWED BY AAA TO MY HOUSE. I NOTIFIED MY INSURANCE COMPANY. WHY DID THE POLICE TOW MY CAR AWAY FROM MY HOUSE? SOMEBODY NEEDS TO TAKE CARE OF THIS BECAUSE I CAN'T. TRANSPORTATION IS ESSENTIAL TO ME. PLEASE I NEED HELP. *TR
Crash
AS I WAS DRIVING. 35MPH MY FRONT WHEEL ON THE DRIVER SIDE HAD SNAPPED OFF CAUSING MY VEHICLE TO CRASH INTO A PARKED VEHICLE. LONG STORY SHORT. I'M GOING THRU A FINANCIAL CRISIS. MY CAR WAS TOWED BY AAA TO MY HOUSE. I NOTIFIED MY INSURANCE COMPANY. WHY DID THE POLICE TOW MY CAR AWAY FROM MY HOUSE? SOMEBODY NEEDS TO TAKE CARE OF THIS BECAUSE I CAN'T. TRANSPORTATION IS ESSENTIAL TO ME. PLEASE I NEED HELP. *TR
Crash
AS I WAS DRIVING. 35MPH MY FRONT WHEEL ON THE DRIVER SIDE HAD SNAPPED OFF CAUSING MY VEHICLE TO CRASH INTO A PARKED VEHICLE. LONG STORY SHORT. I'M GOING THRU A FINANCIAL CRISIS. MY CAR WAS TOWED BY AAA TO MY HOUSE. I NOTIFIED MY INSURANCE COMPANY. WHY DID THE POLICE TOW MY CAR AWAY FROM MY HOUSE? SOMEBODY NEEDS TO TAKE CARE OF THIS BECAUSE I CAN'T. TRANSPORTATION IS ESSENTIAL TO ME. PLEASE I NEED HELP. *TR
Crash
THE VEHICLE ACCELERATED ON IT'S OWN WHILE STOPPED WITH THE BRAKE DEPRESSED. ONCE IN A PARKING LOT WAITING FOR A SPOT TO CLEAR.THE SECOND TIME WHILE SITTING AT A RED LIGHT. I HELD THE BRAKE DOWN AS HARD AS I COULD WHILE THE CAR DID A BURN OUT AND I NOTICED THE TRACTION LIGHT COME ON. IT THEN JUST WENT BACK TO NORMAL. THIS IS VERY DANGEROUS. SOMEONE IN FRONT OF THE CAR (ANOTHER DRIVER OR PEDESTRIAN) CAN SERIOUSLY GET HURT OR KILLED.
AIR BAG LIGHT COMES ON AND HAS A DINGING NOISE THAT GOES THROUGH A CYCLE OF DINGING 5 TIMES THEN HAS BREAK OF APPROXIMATELY 15 MIN THEN DOES IT AGAIN. HAS NOT BEEN IN ACCIDENT AND SHOWS NO SIGN OF PROBLEM WITH ACTUAL PARTS.
TL* THE CONTACT OWNED A 2006 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE PASSENGER SIDE FUEL TANK WAS CLOSE TO THE GROUND. UPON INSPECTION, IT WAS EVIDENT THAT THE PASSENGER SIDE FUEL TANK STRAP FRACTURED DUE TO CORROSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AUTOMATIC DOOR LOCK FEATURE WAS INOPERABLE. ADDITIONALLY, THE DRIVER'S DOOR FAILED TO UNLOCK WHILE USING THE KEY FOB. THE CONTACT WAS ABLE TO LOCK AND UNLOCK THE OTHER DOORS WITH THE KEY FOB. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AUTOMATIC DOOR LOCK FEATURE WAS INOPERABLE. ADDITIONALLY, THE DRIVER'S DOOR FAILED TO UNLOCK WHILE USING THE KEY FOB. THE CONTACT WAS ABLE TO LOCK AND UNLOCK THE OTHER DOORS WITH THE KEY FOB. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
AIR BAG LIGHT COMES ON AND BLINKS CODE 3 3 THEN DINGS AN ALARM 5 DINGS X 5 TIMES EVERY 30 MINUTES, LIGHT STAYS ON. I UNDERSTAND CODE 33 OR 34 ARE SEAT BELT PRETENTIONERS THAT ARE KNOWN TO FAIL ON MID 2000'S FORD VEHICLES. MINE IS 2006 GRAND MARQUIS. THIS APPEARS TO BE A DEFECT IN MATERIALS CAUSING A SAFTEY CONCERN FOR MYSELF AND PASSENGERS. THE AIR BAG SYSTEM IS DISABLED UNTIL REPAIRED AND THE REPAIR IS VERY EXPENSIVE. THE VEHICLE HAS NOT BEEN IN AN ACCIDENT AND IT HAS BEEN DIAGNOSED AS A DRIVER SIDE PRETENTIONER HIGH RESISTANCE FAILURE. THE MECHANIC SUGGESTED THEY REPLACE BOTH DRIVER AND PASSENGER SIDE SINCE THE PASSENGER SIDE WILL MOST LIKELY ALSO FAIL SOON ACCORDING TO HIS EXPERIANCE. THIS SHOULD BE RECALLED TO HAVE PRETENSIONERS REPLACED SINCE IT IS A KNOWN DEFECT AND SAFETY HAZARD CAUSED BY FORD PARTS.
PLASTIC COVER ON INTAKE CRACKED AND LEAKED COOLANT
PLASTIC COVER ON INTAKE CRACKED AND LEAKED COOLANT
TAMARA I JUST LOVE THIS CAR. I DON'T KNOW WHY THEY HAVE TO MAKE CHEAPER CARS AN SMALLER TRUNKS. ANY WAY ON DRIVER SIDE THE AIR BAG LIGHT IS ON. AN AS I'M TRYING TO GET SOMEWHERE. THAN THE BEEPING NOISE STARTS UP RANDOMLY AN IT CAN GET ON YOUR NERVES. BUT IF I TAKE IT TO A DEALERSHIPS I CAN'T AFFORD THEIR PRICES. THANKYOU. OH I LOVE HOW BIG THE TRUNK IS.
CRACKED PLASTIC INTAKE DRIVING DOWN ROAD CAR BEGAN TO MISS FIRE SO BAD I HAD TO STOP AND CALL FOR TOW TRUCK
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE DRIVING AT UNKNOWN SPEEDS, THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE CONTACT CALLED THE LOCAL DEALER (BILLY CAIN FORD, 4191 MAYSVILLE RD, COMMERCE, GA 30529, (888) 825-0677) AND WAS INFORMED THAT THE HEADLIGHT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 196,638. THE VIN WAS NOT AVAILABLE.
AIRBAGS LIGHT STAYS ON AND KEEPS BEEPING NO ACCIDENT INVOLVED
THE VEHICLE ACCELERATION BY IT SELF AND COULD NOT STOP IT. PROPELLED THRU THE. BRAKES AND WOULD NOT STOP. WE ARE TAKING CAR TO FORD DEALER. THE CAR ENGINE WAS STOPPED AND RESTARTED RUN OK. NOT SURE IF A RECALL ABOUT THIS YR. WITH THIS PROBLEM?
THE VEHICLE ACCELERATION BY IT SELF AND COULD NOT STOP IT. PROPELLED THRU THE. BRAKES AND WOULD NOT STOP. WE ARE TAKING CAR TO FORD DEALER. THE CAR ENGINE WAS STOPPED AND RESTARTED RUN OK. NOT SURE IF A RECALL ABOUT THIS YR. WITH THIS PROBLEM?
AIR BAG LIGHT STAYS ON AND MAKES A PINGING NOISE OFTEN. THE CAR HAS NEVER BEEN IN AN ACCIDENT. THEY SHOULD HAVE A RECALL ON THIS. SEEMS IT IS A SAFETY ISSUE.
WHILE ENTERING ONTO THE WOODROW WILSON BRIDGE FROM I-295S ON 2/1/2018, I PULLED INTO THE CENTER LANE AND BACKED OFF THE GAS PEDAL, BUT THE CAR CONTINUED TO ACCELERATE ON ITS OWN. LUCKILY THE TRAFFIC WAS LIGHT, AFTER HITTING THE BRAKE AND THE OFF BUTTON FOR THE CRUISE CONTROL, TO NO EFFECT, I WAS ABLE TO PULL INTO THE RIGHT LANE AND TURN THE CAR OFF. WHILE STILL IN MOTION, I TURNED THE KEY BACK ON AND EVERYTHING WAS NORMAL AGAIN. SINCE IT WASN'T A CRUISE CONTROL ISSUE, IT WOULD APPEAR IT IS SIMILAR TO THE TOYOTA PROBLEM WITH THE DRIVE BY WIRE ISSUE.
STEERING WHEEL WONT LOCK WHEN I TURN OFF THE ENGINE DON'T KNOW IF ITS PART OF A RECALL AND DIDN'T FIX IT RIGHT... BRAKE LIGHT WHEN I STEP HARD ON BRAKE PEDAL THE BRAKE LIGHT COMES ON FOR FEW SECONDS.
STEERING WHEEL WONT LOCK WHEN I TURN OFF THE ENGINE DON'T KNOW IF ITS PART OF A RECALL AND DIDN'T FIX IT RIGHT... BRAKE LIGHT WHEN I STEP HARD ON BRAKE PEDAL THE BRAKE LIGHT COMES ON FOR FEW SECONDS.
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP. THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN NEUTRAL AND DEPRESS THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE FAILURE WAS INTERMITTENT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
AIR BAG LIGHT CAME ON VEHICLE WHEN OPENING DOOR, TOOK TO PRIVATE SHOP AND DEALER FUTURE FORD OF ROSEVILLE AND BOTH STATES IT IS A COMMON ISSUE WITH THIS MODEL. CALLED FORD ON THEIR TOLL FREE NUMBER AND STATED SINCE IT'S NOT A NTSB RECALL THEY ARE NOT OBLIGATED TO FIX. ERROR IS THAT TENSIONER SPRING OR/AND CANISTER IN TENSIONER IS OVER SENSITIVE AND WILL LIKELY FAIL AND CAUSE A HIGH OHM READING TO THE COMPUTER, CAUSING ERROR LIGHT ON, TO BLINK 3-3 FOR DRIVER SIDE OR 3-4 FOR PASSENGER, AND DISABLING AIRBAGS. DEALERSHIP IS BACK LOGGED ON ORDERS FOR NEW SEATBELT ASSEMBLIES, THAT IN SOME CASES MAY TAKE OVER TWO WEEKS FOR ORDER TO CLEAR. ASSEMBLIES ARE FAULTY BY DESIGN. NTSB SHOULD INVESTIGATE FORD AND MAKE A MANDATORY RECALL FOR THIS AND SIMILAR MODELS AND MULTIPLE YEARS THAT USE THIS ASSEMBLY TYPE, SINCE THIS ISSUE IS A SAFETY RISK, AND A DESIGN FAULT.
AIR BAG SYMBO APPEARS ON DASH - LOUD BUZZING SOUND - WHEN DRIVING - NALLEY FORD ,SANDY SPRINGS,ATLANTA, GA. REPORTED POINT TEST FOUND BOTH PRETENSLOER FAULTY SEAT BELTS DRIVE FRONT AND PASSENGER FRONT
MY AIR BAG LIGHT CAME ON AND WARNING BEEPS CONSECUTIVELY 5 TIMES THEN STOPS AND REPEATS WITH 5 BEEPS. AFTER CHECKING THE MANUAL I WENT ONLINE AND FOUND OUT THERE ARE SEVERAL COMPLAINTS REGARDING THIS MAKE AND MODEL HAVING THE SAME PROLEM. WHY IS THERE SO RECALL???? ALSO WOULD SEEM TO BE A HAZARD REGARDING NO AIRBAG DEPLOY AND VERY EXPENSIVE TO FIX.
FIRST PASSENGER AIRBAG LIGHT AND CHIRPING SOUND CAME ON. PAID THE HIGH COST OF GETTING REPAIRED THEN ABOUT 3 WEEKS THE DRIVER SIDE LIGHT AND CHIRPING SOUND CAME ON HAVING TO GET THAT REPAIRED!! AIRBAG LIGHT STAYS ON CONSTANTLY AND THE CHIRPING SOUND COMES AND GOES. COMES ON WHEN I TURN THE CAR ON.
FIRST PASSENGER AIRBAG LIGHT AND CHIRPING SOUND CAME ON. PAID THE HIGH COST OF GETTING REPAIRED THEN ABOUT 3 WEEKS THE DRIVER SIDE LIGHT AND CHIRPING SOUND CAME ON HAVING TO GET THAT REPAIRED!! AIRBAG LIGHT STAYS ON CONSTANTLY AND THE CHIRPING SOUND COMES AND GOES. COMES ON WHEN I TURN THE CAR ON.
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE DRIVING AT 10 MPH, THE BRAKE LIGHT SWITCH FAILED TO OPERATE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LAMP FAILED TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE CONTACT STATED THAT THE BRAKE LIGHT SWITCH WAS REPLACED TWICE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE IDLING AT A STOP SIGN, THE CONTACT OBSERVED FUEL LEAKING FROM THE VEHICLE WITHOUT WARNING. IN ADDITION THE CONTACT OBSERVED CORROSION ON ONE OF THE TWO FUEL TANK STRAPS AND IT WAS ALSO FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
AIR BAG LIGHT STARTED BLINKING, SAME SEQUENCE REPEATED FIVE TIMES AFTER WARDS IT STAYED ON. AFTER A MINUTE OR SO A WARNING BEEP SOUNDED. THE BEEPS WERE IN A SEQUENCE OF 5 BEEPS WHICH REPEATED FIVE TIMES THEN REPEATED AGAIN EVERY HALF HOUR WHILE DRIVING.. MECHANIC REPLACED THE WHOLE DRIVERS SIDE SEAT BELT ASSEMBLY - $800.00. A YEAR LATER - SAME PROBLEM. FORD SHOULD HAVE A RECALL FOR THIS PROBLEM. I REFUSE TO PAY ANOTHER $800. I TOOK OUT THE FUSE THAT SOUNDED THE BEEP ALARM AS IT WAS DRIVING ME CRAZY. *TR
WHILE DRIVING THE AIR BAG WARNING LIGHT CAME ON. MECHANIC DETERMINED THAT THE PASSENGER SEAT BELT PRETENSIONER WAS BAD. REPLACED PRETENSIONER AT 68527 MILES ON THE ODOMETER. FIXED PROBLEM. AT 68669 MILES THE AIR BAG WARNING LIGHT AGAIN CAME ON. MECHANIC NOW SAYS THE DRIVER SIDE PRETENSIONER IS BAD. THIS AUTOMOBILE HAS NEVER BEEN IN AN ACCIDENT. FIRST INCIDENT 9/16/16. SECOND INCIDENT 10/27/16. *TR
WHILE DRIVING THE REPEATED CHIMING SOUND BEGAN AND A LIGHT ILLUMINATED ON THE DASH DISPLAY. THIS CONTINUED AS LONG AS THE CAR WAS BEING DRIVEN. I DROVE IT TO A PRIVATE REPAIR SHOP THAT MAINTAINS MY VEHICLES. HE DIAGNOSED IT AS THE FAILURE OF THE SEAT BELT PRE-TENSIONER ASSEMBLY. HE CALLED THE SERVICE MANAGE OF ONE OF THE LOCAL FORD MOTOR SERVICE MANAGERS, DESCRIBED THE PROBLEM AND THE SM AGREED THAT IT WAS THE PROBLEM. HE DID THE REPAIRS.. COST TO ME WAS $539.42.. THE REPAIR WAS DONE 2/20/2014. IN JULY 2014 THE SAME CHIMING/LIGHT FLASHING AGAIN OCCURRED. TOOK IT BACK TO MY REPAIR SHOP, HE AGAIN CALLED HIS FRIEND, THE SERVICE MANAGER OF THE SAME FORD DEALERSHIP WHO SAID THIS PROBLEM HAD OCCURRED BEFORE ON OTHER MERCURYS. THIS WAS NOT THE SAME SEAT THAT WAS REPAIRED THE FIRST TIME. I AGAIN PAID $539.82. DURING EITHER THE FIRST OR SECOND ASSEMBLY FAILURE MY PRIVATE SHOP OWNER CONTACTED THE SERVICE MANAGER OF THAT FORD DEALER AND ARRANGED FOR ME TO TAKE MY MERCURY TO HIM, PERSONALLY, AND HE HAD IT CHECKED AND SAID THAT NOT ONLY WAS THIS CORRECTLY DIAGNOSED AND REPAIRS DONE BUT THAT THEY HAD A GOOD MANY MERCURYS THAT HAD THIS PROBLEM.. HE SAID IT WAS NOT A RECALL ITEM. I CALLED THE FORD MOTOR COMPANY, WAS TRANSFERRED TO "SOMEONE" (A FEMALE) WHO SAID THAT THIS PROBLEM WAS NOT A RECALL ITEM, DENIED ME ANY RECOURSE OFFER AND WHEN I STATED I INTENDED TO CONTACT "SOMEONE" ELSE, SAID THAT WAS MY PRIVILEGE. I DID NOT KNOW WHO ELSE TO CONTACT AND THEREFORE HAD TO DROP THE MATTER. I HAVE NOT HAD ANY FURTHER PROBLEM WITH THIS FAILURE AND REPAIR PART. ONLY TODAY DID I HAPPEN TO FIND THIS PROBLEM OFFER ON MY COMPUTER. I'M 87 YEARS OLD AND NOT TOO COMPUTER SAVVY. I DON'T KNOW IF I CAN EXPECT A RESPONSE FROM YOU TO ME BUT HOPE MY PROBLEM WOULD GET ALL THE ATTENTION POSSIBLE. WILL I BE ADVISED OF ANY ACTION TAKEN?. *TR
STRAPS HOLDING THE FUEL TANK BROKE DUE TO RUST. THE TANK FELL OFF. THE RIGHT SIDE OF THE TANK WAS RESTING ON THE GROUND, THE LEFT SIDE HELD UP BY THE FILLER TUBE ONLY.THIS HAPPENED WHILE VEHICLE WAS PARKED IN DRIVEWAY OVERNIGHT. COULD HAVE HAD VERY SERIOUS CONSEQUENCES IF IT HAPPENED WHILE MOVING.
I WAS AT A STOP SIGN. WHEN I GOT READY TO TURN RIGHT, MY STEERING WHEEL TURNED BUT MY TIRES DIDN'T. I HAD IT TOWED TO MY HOME AND THEN TOWED TO A LOCAL FORD COMPANY. I WAS TOLD BY AN EMPLOYEE THERE THAT MY CAR WAS NOT APPROVED FOR THE RECALL REPAIR BECAUSE OF SOME OTHER DAMAGES. THE STEERING GEAR AND COLUMN WENT OUT AS WELL. I WAS TOLD THAT I HAD TO BUY THE PARTS TO FIX THE CAR.
CRUISE CONTROL WILL NOT WORK NOR POWER ON. CIGARETTE LIGHTER OUTLET HAS NO POWER.
CRUISE CONTROL WILL NOT WORK NOR POWER ON. CIGARETTE LIGHTER OUTLET HAS NO POWER.
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE DRIVING INTO A PARKING SPACE AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE UNINTENDEDLY ACCELERATED AND CRASHED INTO THE SIDE OF A CONCRETE BUILDING. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FRONT END DAMAGES WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,800.
Crash
NO ACCIDENT, 2/23/16, THE AIR BAG LIGHT AND CHIMES ACTIVATED WHEN CAR STARTED AND CONTINUED WHILE CAR RAN. VERY DISTRACTING. ALSO, ONCE, THE 'AIR BAG OFF LIGHT' NEAR TOP OF GLOVE COMPARTMENT CAME ON. CHECKED NHTSA SITE AND FOUND MANY COMPLAINTS ABOUT AIR BAGS/SEAT BELT TENSIONERS, AND AIR BAGS NOT DEPLOYING WHICH IS WHY I AM FILING THIS COMPLAINT. -- THIS IS OBVIOUSLY A SAFETY HAZARD, WHY NO RECALL? WILL GO TO MY DEALER IN MARYLAND TO FIND OUT MORE.
STEERING BECAME DIFFICULT, HARD OR CHUNKY STEERING WHILE DRIVING WHEN MAKING TURNS. FORD MADE NEEDED REPAIRS AND REPLACED UPPER STEERING SHAFT. I THOUGHT IT SHOULD HAVE BEEN COVERED UNDER FORD RECALL # 13S08 OR 14S25