2001 MERCURY GRAND MARQUIS

5 recalls — 50 complaints

15E082000 Oct 6, 2015
STEERING
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Remedy: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
1,767 vehicles affected
06E056000 Jun 13, 2006
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
58,640 vehicles affected
01V227001 Jul 16, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND MINIVANS. EQUIPPED WITH SEAT BELTS SUPPLIED BY TRW. IT IS POSSIBLE THAT THE DRIVER'S AND/OR FRONT PASSENGER'S OUTBOARD SEAT BELT BUCKLE MAY NOT FULLY LATCH. FORD CROWN VICTORIA BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01 MERCURY GRAND MARQUIS BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01. LINCOLN TOWN CARS BUILT AT WIXOM ASSEMBLY PLANT FROM 3/27/00 - 5/30/01. LINCOLN NAVIGATORS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01. FORD WINDSTARS BUILT AT OAKVILLE ASSEMBLY PLANT FROM 3/23/00 - 5/30/01. FORD RANGERS BUILT AT TWIN CITIES PLANT FROM 3/28/00 - 5/30/01, AND ALSO AT THE EDISON PLANT FROM 3/13/00 - 5/25/01. FORD F-150 TRUCK BUILT AT NORFOLK PLANT FROM 4/18/00 - 5/25/00; AT ONTARIO PLANT FROM 5/10/00 - 5/28/01; AT KANSAS CITY PLANT FROM 9/11/99 - 5/25/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/9/01. FORD SUPER DUTY F-250, F-350, F-450, AND F-550 TRUCKS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 5/27/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/19/01. FORD EXCURSIONS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 10/2/00. FORD EXPEDITIONS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01.
Remedy: DEALERS WILL INSPECT THE FRONT OUTBOARD SEAT BELT BUCKLES AND IF THE BUCKLE FAILS THE INSPECTION PROCESS, IT WILL BE REPLACED. OWNER NOTIFICATION BEGAN JULY 25, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
1,400,000 vehicles affected
00V412000 Dec 6, 2000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
VEHICLE DESCRIPTION: MINIVANS AND PASSENGER VEHICLES. A RESTRAINT CONTROL MODULE (RCM) OR A SIDE OR FRONT CRASH SENSOR MAY HAVE BEEN ASSEMBLED WITH ONE OR MORE OF THE SCREWS THAT MOUNT THE CIRCUIT BOARD IN THE HOUSING MISSING. IF SOME OR ALL OF THE SCREWS ARE MISSING, THE PERFORMANCE OF THE OCCUPANT RESTRAINS COULD BE AFFECTED.
Remedy: DEALERS WILL INSPECT THE RCM AND CRASH SENSORS AND, IF NECESSARY, REPLACE THEM.
16,000 vehicles affected
00V270000 Sep 13, 2000
AIR BAGS
CERTAIN PASSENGER VEHICLES, LIMOUSINES, AND MINI VANS WERE BUILT WITH A NEWLY DESIGNED RESTRAINT CONTROL MODULE (RCM). IN SOME CASES, THE RCM DOES NOT RECOGNIZE CERTAIN SYSTEM FAULTS THAT COULD RESULT IN AN AIR BAG OR SEAT BELT PRE-TENSIONER UNEXPECTEDLY ACTIVATING DURING THE SELF-TEST SEQUENCE AT VEHICLE START-UP.
Remedy: DEALERS WILL REPLACE THE RCM IN THESE VEHICLES. OWNER NOTIFICATION BEGAN SEPTEMBER 14, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
18,500 vehicles affected
ENGINE AND ENGINE COOLING Jan 26, 2023
The contact owns a 2001 Mercury Grand Marquis. The contact stated he noticed coolant fluid on the ground underneath the vehicle. The contact started the vehicle and noticed that the high engine temperate warning light was illuminated. The dealer was contacted but was not able to diagnose the vehicle. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 100,000. The contact stated that the vehicle is at the service dealer awaiting repairs.
ELECTRICAL SYSTEM Dec 3, 2022
When driving the steering will feel loose and the car sway left and right but the steering wheel isn't moving. Feels like the front wheels are going to all of a sudden shoot left or right and loose control.. I had a 2001 crown Victoria and there was a recall on the steering shaft and I got that fixed. it was doing the exact thing my mercury is doing now.. and also my electrical is freaking out.. turn signals flash very fast here and there.. speedometer will freak out and then not work.... I'm mostly concerned about the steering because it happened in my crown victoria.
STEERING Dec 3, 2022
When driving the steering will feel loose and the car sway left and right but the steering wheel isn't moving. Feels like the front wheels are going to all of a sudden shoot left or right and loose control.. I had a 2001 crown Victoria and there was a recall on the steering shaft and I got that fixed. it was doing the exact thing my mercury is doing now.. and also my electrical is freaking out.. turn signals flash very fast here and there.. speedometer will freak out and then not work.... I'm mostly concerned about the steering because it happened in my crown victoria.
SEAT BELTS Aug 15, 2022
The contact owns a 2001 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the driver's side front seat belt was inadvertently unlatched. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
AIR BAGS Jan 27, 2022
The contact owns a 2001 Mercury Grand Marquis. The contact stated that while his wife was driving at an undisclosed speed, there was an electrical glitch on the instrument cluster. Additionally, the battery was drained. The contact self-diagnosed the vehicle with a code reader and retrieved DTC - B1869 related to the airbags. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 00V270000 (Air Bags) however, the VIN was not included in the recall. The failure mileage was approximately 98,000.
ENGINE Jan 18, 2022
PLEASE NOTE: This complaint/issue pertains to many nearly identical plastic intake manifolds sold as OEM, new or replacements for cars made in the last ten years- Dangerous perhaps fatal fires are likely not getting reported due to the nature of the cause. My car has a plastic manifold. When a fuel injector or fuel regulator fails, raw gasoline can collect in the plastic bottom. If more than a few drops collects, turning over the engine can cause, and did in my car, a massive explosion. Fortunately the blue & white cloud of smoke that filled my two-car garage did not ignite. Had it ignited my son and I might not have survived and our home may have burned. Not that your organization takes all complaints seriously, particularly when thousands of cars might be involved, but these cheap plastic manifolds present a real danger I believe could have already caused deaths and property damage. If you are a political entity I suspect you will ignore this. But at least a warning should be give to the public. We are replacing the fractured manifold but the replacement part is still plastic, too thin to survive what cars in the past would have survived easily.
VEHICLE SPEED CONTROL Mar 9, 2021
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING 70 MPH, THE ACCELERATOR PEDAL FAILED TO RETURN TO THE ORIGINAL POSITION AFTER BEING DEPRESSED. THE CONTACT HAD TO LIFT THE ACCELERATOR PEDAL WITH HIS FOOT IN ORDER TO GET THE VEHICLE TO SLOW DOWN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS UNAVAILABLE.*DT*JB
SEAT BELTS Aug 26, 2020
TTHE DRIVER'S SEAT BELT RELEASES. IT CLICKS INTO PLACE BUT LET'S GO AFTER VEHICLE IS IN MOTION.
EXTERIOR LIGHTING Aug 9, 2020
I WAS DRIVING AT NIGHT AND THE LIGHTS WENT OFF DASH, TAIL, INSTRUMENT AND SIGNAL LIGHTS AND THEN KILLED MY BATTERY
ELECTRONIC STABILITY CONTROL (ESC) Jul 10, 2020
A LOT HAVE HAPPENED STILL TRYING TO FIGURE OUT THE PROBLEM IT WANT CRANK NOW
ENGINE Jul 10, 2020
A LOT HAVE HAPPENED STILL TRYING TO FIGURE OUT THE PROBLEM IT WANT CRANK NOW
FUEL/PROPULSION SYSTEM Jul 10, 2020
A LOT HAVE HAPPENED STILL TRYING TO FIGURE OUT THE PROBLEM IT WANT CRANK NOW
EXTERIOR LIGHTING Jan 23, 2020
TL* THE CONTACT'S FATHER OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING THE VEHICLE AT AN UNKNOWN SPEED, THE LIGHTING CONTROL MODULE (LCM) BECAME INOPERABLE WITHOUT WARNING. THE CONTACT'S SON WAS ABLE REACTIVATE THE LCM; HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT CERTAIN 2003 MERCURY GRAND MARQUIS WERE INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING), HOWEVER, THE 2001 MODEL YEAR VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
STEERING Dec 26, 2019
I BELIEVE THERE IS A MANUFACTURING ISSUE WITH MANY OF THE FORD MERCURY GRAND MARQUIS FROM MULTIPLE YEARS OF MODELS. IT TOOK ONLY MINIMAL EFFORT TO FIND THAT MANY PEOPLE HAVE THE SAME ISSUE AS I DO WITH CARS OF THE SAME MAKE AND MODEL REGARDING THE FRONT WHEEL ASSEMBLY BEING HAZARDOUS AND ULTIMATELY UNSAFE TO DRIVE THE VEHICLE. MY PERSONAL ISSUE IS A VERY NOTICEABLE CLANKING/THUDDING COMING FROM MOSTLY THE DRIVER SIDE FRONT TIRE AND THE ASSEMBLY USED TO CONTROL AND SECURE THE TIRE. MANY SIMILAR COMPLAINTS APPEARED AS RESULTS ON GOOGLE AFTER ATTEMPTING TO SEARCH SOLUTIONS AND ANSWERS TO WHAT THE PROBLEM IS. I FOUND MORE THAN ONE ACCOUNT OF PEOPLE LOSING FRONT TIRES WHILE DRIVING AND EVEN COMING TO A STOP TO PARK. I BELIEVE THERE IS A MASSIVE SAFETY CONCERN HERE WITH SO MANY IDENTICAL ACCOUNTS ON THE SAME ISSUE. I FOR ONE RELY ON MY PERSONAL VEHICLE GREATLY AND TRULY THINK THE COMPANY SHOULD BE FORCED TO COME UP WITH A LEGITIMATE SOLUTION TO THIS ISSUE. LIVE ARE AT RISK HERE AND I FOR ONE THINK THIS NEEDS TO BE TAKEN INTO SERIOUS CONSIDERATION. I CONTINUED TO SEARCH FOR A SOLUTION BUT COULD NOT FIND ANY VIABLE CONSIDERATIONS ON THE INTERNET. ALL ACCOUNTS LEAD TO THE FRONT DRIVE ASSEMBLY BEING SIMPLY DEFECTIVE AND CAN NOT BE PREVENTED OR PERMANENTLY REPAIRED IN MOST CASES. THE COMPANY MUST BE HELD RESPONSIBLE. THEY SHOULD BE IN CHARGE OF REDESIGNING AND REPLACING THE FRONT STEERING ASSEMBLY ON ALL CARS STILL AFFECTED BY THIS ISSUE AND MADE LIABLE FOR ALL EXPENSES OF REPLACEMENT.
WHEELS Dec 26, 2019
I BELIEVE THERE IS A MANUFACTURING ISSUE WITH MANY OF THE FORD MERCURY GRAND MARQUIS FROM MULTIPLE YEARS OF MODELS. IT TOOK ONLY MINIMAL EFFORT TO FIND THAT MANY PEOPLE HAVE THE SAME ISSUE AS I DO WITH CARS OF THE SAME MAKE AND MODEL REGARDING THE FRONT WHEEL ASSEMBLY BEING HAZARDOUS AND ULTIMATELY UNSAFE TO DRIVE THE VEHICLE. MY PERSONAL ISSUE IS A VERY NOTICEABLE CLANKING/THUDDING COMING FROM MOSTLY THE DRIVER SIDE FRONT TIRE AND THE ASSEMBLY USED TO CONTROL AND SECURE THE TIRE. MANY SIMILAR COMPLAINTS APPEARED AS RESULTS ON GOOGLE AFTER ATTEMPTING TO SEARCH SOLUTIONS AND ANSWERS TO WHAT THE PROBLEM IS. I FOUND MORE THAN ONE ACCOUNT OF PEOPLE LOSING FRONT TIRES WHILE DRIVING AND EVEN COMING TO A STOP TO PARK. I BELIEVE THERE IS A MASSIVE SAFETY CONCERN HERE WITH SO MANY IDENTICAL ACCOUNTS ON THE SAME ISSUE. I FOR ONE RELY ON MY PERSONAL VEHICLE GREATLY AND TRULY THINK THE COMPANY SHOULD BE FORCED TO COME UP WITH A LEGITIMATE SOLUTION TO THIS ISSUE. LIVE ARE AT RISK HERE AND I FOR ONE THINK THIS NEEDS TO BE TAKEN INTO SERIOUS CONSIDERATION. I CONTINUED TO SEARCH FOR A SOLUTION BUT COULD NOT FIND ANY VIABLE CONSIDERATIONS ON THE INTERNET. ALL ACCOUNTS LEAD TO THE FRONT DRIVE ASSEMBLY BEING SIMPLY DEFECTIVE AND CAN NOT BE PREVENTED OR PERMANENTLY REPAIRED IN MOST CASES. THE COMPANY MUST BE HELD RESPONSIBLE. THEY SHOULD BE IN CHARGE OF REDESIGNING AND REPLACING THE FRONT STEERING ASSEMBLY ON ALL CARS STILL AFFECTED BY THIS ISSUE AND MADE LIABLE FOR ALL EXPENSES OF REPLACEMENT.
UNKNOWN OR OTHER Dec 26, 2019
I BELIEVE THERE IS A MANUFACTURING ISSUE WITH MANY OF THE FORD MERCURY GRAND MARQUIS FROM MULTIPLE YEARS OF MODELS. IT TOOK ONLY MINIMAL EFFORT TO FIND THAT MANY PEOPLE HAVE THE SAME ISSUE AS I DO WITH CARS OF THE SAME MAKE AND MODEL REGARDING THE FRONT WHEEL ASSEMBLY BEING HAZARDOUS AND ULTIMATELY UNSAFE TO DRIVE THE VEHICLE. MY PERSONAL ISSUE IS A VERY NOTICEABLE CLANKING/THUDDING COMING FROM MOSTLY THE DRIVER SIDE FRONT TIRE AND THE ASSEMBLY USED TO CONTROL AND SECURE THE TIRE. MANY SIMILAR COMPLAINTS APPEARED AS RESULTS ON GOOGLE AFTER ATTEMPTING TO SEARCH SOLUTIONS AND ANSWERS TO WHAT THE PROBLEM IS. I FOUND MORE THAN ONE ACCOUNT OF PEOPLE LOSING FRONT TIRES WHILE DRIVING AND EVEN COMING TO A STOP TO PARK. I BELIEVE THERE IS A MASSIVE SAFETY CONCERN HERE WITH SO MANY IDENTICAL ACCOUNTS ON THE SAME ISSUE. I FOR ONE RELY ON MY PERSONAL VEHICLE GREATLY AND TRULY THINK THE COMPANY SHOULD BE FORCED TO COME UP WITH A LEGITIMATE SOLUTION TO THIS ISSUE. LIVE ARE AT RISK HERE AND I FOR ONE THINK THIS NEEDS TO BE TAKEN INTO SERIOUS CONSIDERATION. I CONTINUED TO SEARCH FOR A SOLUTION BUT COULD NOT FIND ANY VIABLE CONSIDERATIONS ON THE INTERNET. ALL ACCOUNTS LEAD TO THE FRONT DRIVE ASSEMBLY BEING SIMPLY DEFECTIVE AND CAN NOT BE PREVENTED OR PERMANENTLY REPAIRED IN MOST CASES. THE COMPANY MUST BE HELD RESPONSIBLE. THEY SHOULD BE IN CHARGE OF REDESIGNING AND REPLACING THE FRONT STEERING ASSEMBLY ON ALL CARS STILL AFFECTED BY THIS ISSUE AND MADE LIABLE FOR ALL EXPENSES OF REPLACEMENT.
ENGINE Nov 19, 2019
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE INTAKE MANIFOLD WAS LEAKING ANTIFREEZE ONTO THE COIL PACK ON CYLINDER NUMBER EIGHT. THE CONTACT STATED THAT THERE WAS A MANUFACTURER WARRANTY THAT WAS PLACED ON THESE VEHICLES REGARDING THE FAILURE. THE CONTACT SPOKE WITH DAVIS FORD (2111 N MAIN ST, CANTON, IL 61520, (309) 647-1111) AND WAS INFORMED TO CALL THE MANUFACTURER TO HAVE THE VEHICLE SERVICED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL NHTSA TO ENFORCE THE MANUFACTURER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 133,000.
SEAT BELTS Oct 30, 2019
THE DRIVER'S SIDE SEAT BELT DISENGAGES WHILE DRIVING, ON ITS OWN, WITHOUT ANY UNDUE INFLUENCE OR STRAIN. THE PREVIOUS OWNER INFORMED ME OF THE SAME PROBLEM THAT GOES BACL TO WHEN THEY PURCHASED THE CAR IN 2003(?).
EXTERIOR LIGHTING Sep 30, 2019
WAS DRIVING DOWN HWY 12 AT NIGHT SEPTEMBER 26 2019 AND ALL I REMEMBERED WAS MY LIGHTS SHUTTING OFF DUE TO LIGHTING CONTROL MODULE WHICH I LEARNED AFTER THE FACT DIDNT HAVE MAJOR ACCIDENT BUT DID HIT SMALL DITCH AND BENT UP MY BUMPER
Crash
SEAT BELTS Dec 12, 2018
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS INSPECTED FOR A POSSIBLE RECALL BY THE PREVIOUS OWNER FOR A SEAT BELT AND PASSED THE INSPECTION. THE CONTACT REPORTED THAT THE SEAT BELTS WERE UNLATCHING WHILE HE WAS DRIVING. THE CONTACT CALLED AUTONATION LINCOLN CLEARWATER (2085 GULF TO BAY BLVD, CLEARWATER, FL 33765, (727) 231-1380) AND LEFT A MESSAGE FOR THEM TO CALL HIM BACK. THE CONTACT DID NOT RECEIVE A RESPONSE FROM THE DEALER. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE SEAT BELTS WERE INSPECTED BY THE PREVIOUS OWNER AND WAS NO LONGER THEIR ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
STEERING Dec 3, 2018
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING SHAFT WAS DAMAGED. WHEN TURNING, THE VEHICLE TRAVELED IN THE OPPOSITE DIRECTION OF WHERE THE CONTACT STEERED. THE VEHICLE ALSO FAILED TO DRIVE IN A STRAIGHT LINE AND SWAYED FROM ONE SIDE OF THE ROAD TO THE OTHER. ALSO, THE CHECK OIL INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FAIRWAY FORD (366 W MAIN ST, CANFIELD, OH 44406, (330) 533-3673), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT PLANNED TO CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 80,000.
ENGINE Dec 3, 2018
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING SHAFT WAS DAMAGED. WHEN TURNING, THE VEHICLE TRAVELED IN THE OPPOSITE DIRECTION OF WHERE THE CONTACT STEERED. THE VEHICLE ALSO FAILED TO DRIVE IN A STRAIGHT LINE AND SWAYED FROM ONE SIDE OF THE ROAD TO THE OTHER. ALSO, THE CHECK OIL INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FAIRWAY FORD (366 W MAIN ST, CANFIELD, OH 44406, (330) 533-3673), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT PLANNED TO CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 80,000.
ENGINE Sep 7, 2018
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHITE SMOKE APPEARED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO THE INTAKE MANIFOLD. THE VEHICLE WAS TAKEN TO MALOUF FORD LINCOLN, INC (2210 US-1, NORTH BRUNSWICK TOWNSHIP, NJ 08902, (732) 951-0300) WHERE IT WAS SUGGESTED THE PLASTIC DEFECTIVE INTAKE MANIFOLD WAS THE CAUSE OF THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND ASKED TO SPEAK TO A CASE MANAGER. THE MANUFACTURER WAS TO CALL THE CONTACT BACK OR MAIL A RESPONSE. THE FAILURE MILEAGE WAS 135,000. *JS
SEAT BELTS Feb 10, 2018
WHILE DRIVING THE CAR THE DRIVERS AND PASSENGERS SEAT BELTS RELEASE. I TOOK IT TO A MECHANIC AND THEY SAID THE SPRING IN THE SEAT BELT HOLDER IS FAILING. IT ISN'T VERY UNSETTLING TO BE DRIVING THE CAR AND THE SEATBELT RELEASES FOR NO REASON. IT COULD BE RELATED TO THE 2000 SEATBELT RECALL. WE JUST BOUGHT THE CAR FOR MY COLLEGE STUDENT. I DON'T WANT TO WAIT FOR A DEATH TO GET A RECALL.
STEERING Jan 24, 2018
WHEN THE INCIDENT OCCURRED MY VEHICLE WAS MOVING, I WAS TAKING A RIGHT HAND TURN DECREASING MY SPEED FROM 35 MILES AN HOUR TO TAKE A PROPER RIGHT HAND TURN. MIDWAY THROUGH MY TURN MY STEERING LOCKED UP AND I ALMOST HIT THE ISLAND THAT WAS AT THE INTERSECTION. MY TWO STEP CHILDREN OF 7 YEARS OLD AND 4 YEARS OLD WE'RE IN THE CAR AT THE TIME. THERE WAS A SAFETY RECALL ON OVER 330,000 FORD'S AND MERCURY'S FOR A BINDING STEERING SHAFT ISSUE WHICH I BELIEVE IS THE ISSUE WITH MY CAR. THIS IS A LOW MILEAGE VEHICLE AND I DO NOT BELIEVE THAT THIS PROBLEM SHOULD HAVE OCCURRED
STRUCTURE:BODY Nov 23, 2017
TAKATA RECALL...MY PAINT IS CHIPPING ALL OVER THE PLACE WHATEVER THE COMPANY PAINTED MY CAR WITH WAS BAD...
VEHICLE SPEED CONTROL Aug 2, 2017
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. THE CONTACT TRIED TO DEPRESS THE BRAKE PEDAL AND DISENGAGED THE CRUISE CONTROL BUT NEITHER ATTEMPTS TO SLOW THE VEHICLE WERE SUCCESSFUL. THE CONTACT WAS ABLE TO SLOW THE VEHICLE DOWN ONLY BY DEPRESSING THE ACCELERATOR PEDAL AGAIN AFTER A PERIOD OF UNINTENDED ACCELERATION. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS 88,000. UPDATED 10/24/17*LJ
ENGINE Aug 1, 2017
THE 1996-2001 MERCURY GRAND MARQUIS WITH A 100% PLASTIC INTAKE MANIFOLD IS KNOWN FOR ENGINE OVERHEATING, EVEN WITH NORMAL USE, AND A COOLANT LEAK FROM THE FRONT OF THE MANIFOLD. THIS WILL OFTEN TRIGGER THE CHECK ENGINE LIGHT AND LOW ENGINE COOLANT WARNING LIGHT. THE ENGINE COOLANT LEAK IS FROM A FACTORY DEFECT, WHICH CAUSES CRACKING ON THE FRONT COOLANT PASSAGE OF THE INTAKE MANIFOLD. IN A VERY SHORT TIME, THIS LEAK WILL LEAD TO ENGINE OVERHEATING ISSUES, ESPECIALLY WHILE THE VEHICLE IS IDLING. THIS IS EXACTLY WHAT HAPPENED. I THINK THE CAR PART SHOULD HAVE BEEN REPLACED BY FORD WHEN THEY NEW ABOUT THE PLASTIC INTAKE MANIFOLD.
SEAT BELTS May 10, 2017
SEVERAL TIMES EACH TIME I DRIVE THE DRIVERS SEAT BELT WILL COME UNDONE
EXTERIOR LIGHTING Mar 23, 2017
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DIGITAL SPEEDOMETER WOULD READ DISPLAY A HIGH NUMBER THEN WITHOUT WARNING DISPLAY "0", THE FAILURE WOULD OCCUR INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE HEADLIGHTS WERE TURNING OFF AND ON INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER FOR THE SPEEDOMETER FAILURE, WHERE A DIAGNOSIS WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 209,000.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Mar 23, 2017
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DIGITAL SPEEDOMETER WOULD READ DISPLAY A HIGH NUMBER THEN WITHOUT WARNING DISPLAY "0", THE FAILURE WOULD OCCUR INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE HEADLIGHTS WERE TURNING OFF AND ON INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER FOR THE SPEEDOMETER FAILURE, WHERE A DIAGNOSIS WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 209,000.
EXTERIOR LIGHTING Dec 10, 2016
HEADLIGHT PROBLEM GOING ON AND OFF. AND THE STEERING SEEMS OFF. I NEED YOUR HELP FIXING THIS PROBLEM. THIS ISN'T GOOD. I LOVE MERCURY FORD. BUT I'VE TRIED CONTACTING THEM AND NO RESPONSE YET.
STEERING Dec 10, 2016
HEADLIGHT PROBLEM GOING ON AND OFF. AND THE STEERING SEEMS OFF. I NEED YOUR HELP FIXING THIS PROBLEM. THIS ISN'T GOOD. I LOVE MERCURY FORD. BUT I'VE TRIED CONTACTING THEM AND NO RESPONSE YET.
VEHICLE SPEED CONTROL Nov 28, 2016
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
EXTERIOR LIGHTING Oct 2, 2016
PUT ON DIM AND LIGHTS WONT COME ON AT ALL, SO I CAN NOT DRIVE AT NIGHT. BREAKS LIGHTS, SIGNALS, EMERGENCY LIGHT, DASH BOARD WORKS ONLY WHEN I TURN ON WINDSHIELD WIPERS , . HAD BULBS AND MODULAR REPLACED STILL NO LIGHTS. THIS STARTED DRIVING AT NIGHT ON STREET SO HAPPENED TO BE CLOSE TO HOME.
STEERING Jan 27, 2016
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS AN EXTREMELY LOUD ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE CONTACT STATED THAT THE NOISE WAS HEARD UPON TURNING THE STEERING WHEEL, WHICH WAS LOOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND DIAGNOSTIC TESTING. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR FURTHER DIAGNOSTIC TESTING. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15E082000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
VEHICLE SPEED CONTROL Dec 29, 2015
1 PASSENGER SEAT BELT NOT FUNCTIONING PROPERLY 2 SPEED CONTROL NOT WORKING 3 PASSENGER SIDE HEADLIGHT NOT WORKING IN LOW BEAM ONLY HIGH BEAM
SEAT BELTS Dec 29, 2015
1 PASSENGER SEAT BELT NOT FUNCTIONING PROPERLY 2 SPEED CONTROL NOT WORKING 3 PASSENGER SIDE HEADLIGHT NOT WORKING IN LOW BEAM ONLY HIGH BEAM
ELECTRICAL SYSTEM Dec 29, 2015
1 PASSENGER SEAT BELT NOT FUNCTIONING PROPERLY 2 SPEED CONTROL NOT WORKING 3 PASSENGER SIDE HEADLIGHT NOT WORKING IN LOW BEAM ONLY HIGH BEAM
EXTERIOR LIGHTING Nov 30, 2015
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING 60 MPH, THE FRONT AND REAR WARNING AND SIGNAL LAMPS FAILED TO ILLUMINATE. IN ADDITION, BOTH HIGH AND LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LIGHT CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,321.
VEHICLE SPEED CONTROL Nov 17, 2015
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS STOPPED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 218,000. THE VIN WAS NOT AVAILABLE.
ENGINE Sep 17, 2015
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE WAS JERKING AND THE ABS AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE HAD A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS WHERE IT WAS REPAIRED BUT THE REPAIR DETAILS WERE UNKNOWN. THE REPAIRS FAILED TO REMEDY THE VEHICLE. THE CONTACT STATED THE SERVICE ENGINE WARNING LIGHT CONTINUED TO ILLUMINATED AND THE VEHICLE JERKED VIOLENTLY, REDUCED SPEED AND ATTEMPTED TO STALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,037. UPDATED 12/03/15*LJ
VEHICLE SPEED CONTROL Sep 17, 2015
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE WAS JERKING AND THE ABS AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE HAD A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS WHERE IT WAS REPAIRED BUT THE REPAIR DETAILS WERE UNKNOWN. THE REPAIRS FAILED TO REMEDY THE VEHICLE. THE CONTACT STATED THE SERVICE ENGINE WARNING LIGHT CONTINUED TO ILLUMINATED AND THE VEHICLE JERKED VIOLENTLY, REDUCED SPEED AND ATTEMPTED TO STALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,037. UPDATED 12/03/15*LJ
STEERING Jul 24, 2015
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL INTERMITTENTLY SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LOWER INTERMEDIATE STEERING SHAFT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING) RELATED TO THE 2005-2011 MODEL YEAR VEHICLES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. UPDATED 09/25/15*LJ THE CONSUMER FIXED THE VEHICLE AT HIS EXPENSE. UPDATED 10/01/15*JB
ENGINE Dec 19, 2014
LEAKING COOLANT FROM THE PLASTIC INTAKE MANIFOLD. FORD WANT'S $500.00+ FOR A NEW ONE. I CAN GET ONE FROM EBAY FOR $150.00. *TR
STRUCTURE:BODY Dec 18, 2014
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS WATER IN THE VEHICLE FROM THE REAR PASSENGER SIDE FLOORBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
AIR BAGS Nov 14, 2014
VEHICLE PROCEEDING NORTH ON CITY STREET. COLLIDED WITH SIDE OF VEHICLE #2 WEST BOUND AT INTERSECTION. DRIVER'S SIDE AIRBAG FAILED TO DEPLOY. PASSENGER SIDE DEPLOYED. *TR
Crash 1 injured
STRUCTURE:BODY Nov 14, 2014
VEHICLE PROCEEDING NORTH ON CITY STREET. COLLIDED WITH SIDE OF VEHICLE #2 WEST BOUND AT INTERSECTION. DRIVER'S SIDE AIRBAG FAILED TO DEPLOY. PASSENGER SIDE DEPLOYED. *TR
Crash 1 injured
POWER TRAIN Aug 11, 2014
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WOULD ROLL SLIGHTLY WHEN THE GEAR WAS PLACED INTO PARK. THE CONTACT ENGAGED THE EMERGENCY BRAKE PRIOR TO EXITING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 168,914.
AIR BAGS Apr 26, 2014
CAR WAS HIT ON THE DRIVER SIDE QUARTER PANEL CAUSING IT TO SPIN AND CRASH HEAD ON INTO HIGHWAY DIVIDER. AIR BAGS DID NOT DEPLOY RESULTING IN ADDITIONAL INJURIES!! *TR
Crash Fire 2 injured