2005 MERCURY GRAND MARQUIS

5 recalls — 50 complaints

15V861000 Dec 22, 2015
EXTERIOR LIGHTING:HEADLIGHTS
Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.
Remedy: Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.
296,004 vehicles affected
14V704000 Nov 5, 2014
STEERING:RACK AND PINION:PINION SHAFT
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
36,888 vehicles affected
13V385000 Aug 29, 2013
STEERING
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
355,000 vehicles affected
06E056000 Jun 13, 2006
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
58,640 vehicles affected
05V518000 Nov 9, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
ON CERTAIN PASSENGER VEHICLES, THE BATTERY CABLE INCLUDES A FUSIBLE LINK THAT MAY CONTACT AND SUBSEQUENTLY CHAFE ON A #2 CROSS MEMBER ATTACHING BOLT.
Remedy: DEALERS WILL INSPECT THE FUSIBLE LINK AND POSITION IT AWAY FROM THE CROSS MEMBER BOLT. IF THE FUSIBLE LINK HAS ALREADY CHAFED AND COPPER WIRES HAVE BEEN EXPOSED, THE FUSIBLE LINK WILL BE REPLACED. THE RECALL BEGAN ON NOVEMBER 18, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673, OR LINCOLN/MERCURY AT 1-800-521-4140.
98,836 vehicles affected
AIR BAGS Sep 27, 2025
my brother got me this vehicle five yrs ago, and ever since then the air bag light has been on,i have no idea of why it is on, i don't know if it is the fuse, i don't know if there is even a air bag is in the vehicle my brother got the vehicle up in vermont, i have a pending cl# [XXX] on another issue, thank you so much, deeply appreciated, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN Sep 27, 2025
my vehicle was running fine, than all of a sudden the transmission would not shift, i was like omg, what is going on, i had my son with me, my son was driving, he was so scared, i was like take a side street, stay level ground, we coasted down pro tech, [XXX] , that is where the car is now, bill told us,my son and i that the transmission fluid is burnt, when i looked at it the fluid was red,and did not smell burnt, this happened [XXX], i do not understand this at all, i am trying to get help through my insurance company, my claim #[XXX], SAFETY INSURANCE, there was transmission fluid on the dipstick red, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHER Sep 27, 2025
my vehicle was running fine, than all of a sudden the transmission would not shift, i was like omg, what is going on, i had my son with me, my son was driving, he was so scared, i was like take a side street, stay level ground, we coasted down pro tech, [XXX] , that is where the car is now, bill told us,my son and i that the transmission fluid is burnt, when i looked at it the fluid was red,and did not smell burnt, this happened [XXX], i do not understand this at all, i am trying to get help through my insurance company, my claim #[XXX], SAFETY INSURANCE, there was transmission fluid on the dipstick red, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SERVICE BRAKES Sep 12, 2025
My wife has a 2005 Mercury Grand Marquis. This vehicle has what I believe is an extremely unsafe placement of the brake and accelerator pedals. The pedals are extremely close together, closer than I have ever seen on any other vehicle. My wife has depressed the accelerator while pressing the brake pedal on more than one occasion. We went recently for an oil change. The technician pressed the accelerator while pressing the brake pedal while putting the vehicle into reverse. The vehicle lunged into the parking lot. Fortunately, there were no vehicles behind my vehicle. If the technician had been shifting from neutral into drive, he would have driven into the building. The technician said that he has had similar experiences with Ford vehicles and that one of his relatives has a Ford and that this is a frequent experience with that vehicle. I am a disabled Veteran with a below knee amputation of the right leg. I have had no problem driving vehicles before this one. I have stopped driving this vehicle because I believe it is a crash waiting to happen. I have asked numerous people to sit in the vehicle and see if they feel that the pedals are too close together. To date, all have said that they feel that the pedals are too close together and that they would not drive the vehicle in question because they also feel that this vehicle and no doubt other Ford vehicles with this pedal arrangement are crashes waiting to happen. I request that NHTSA look into the pedal arrangement of this vehicle and all Ford vehicles as I believe this arrangement is a safety hazard that is on the highways of America and may have contributed or directly caused numerous crashes since at least 2005.
STEERING Aug 3, 2025
I bought this car from some stranger who doesn’t care about my shoulder pains driving a car with the steering wheel upside down these part stores & insurance companies get theirs can I please get what’s due to me so tired of the brakes making my steering wheel jerk & didn’t have any heat in a car I’ve spent my entire check on I really can’t believe this much over a faulty can I get some type of reimbursements for my pain & suffering from driving this guy’s high school car even if it looked like it did brand new pipes falling apart [XXX] won’t stop over heating caused me to run off the road because windows can’t let right window down it’s so much I can say but I rather not thanks this is devastating to me & my child kid doesn’t wanna feel like his dad I has no say so for him or his own child driving in guy’s [XXX] did one thing some else messes up it has caused me so much grief & mental attacks trying to keep this guy car maintained I’ve tried trade ins but they’ve told me that the car wasn’t worth nothing but $700 what can I do with that basically paid my entire earnings out on a Car I love my step son I just don’t want him to feel like I’m a bad person because I’m dealing with financial stability [XXX] I’ve paid so much & I want my happiness one way or another crooks on social media lined up to [XXX] me you & the next with this false narratives & defected goods [XXX] my great grandpa doesn’t like the way this one car has caused me so much pain going in these rich stores buying parts & being ripped off because the car isn’t stable enough to hold up what I’ve fixed [XXX] it’s going to go on for the rest of my life & I’m scared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1 injured
AIR BAGS Aug 3, 2025
I bought this car from some stranger who doesn’t care about my shoulder pains driving a car with the steering wheel upside down these part stores & insurance companies get theirs can I please get what’s due to me so tired of the brakes making my steering wheel jerk & didn’t have any heat in a car I’ve spent my entire check on I really can’t believe this much over a faulty can I get some type of reimbursements for my pain & suffering from driving this guy’s high school car even if it looked like it did brand new pipes falling apart [XXX] won’t stop over heating caused me to run off the road because windows can’t let right window down it’s so much I can say but I rather not thanks this is devastating to me & my child kid doesn’t wanna feel like his dad I has no say so for him or his own child driving in guy’s [XXX] did one thing some else messes up it has caused me so much grief & mental attacks trying to keep this guy car maintained I’ve tried trade ins but they’ve told me that the car wasn’t worth nothing but $700 what can I do with that basically paid my entire earnings out on a Car I love my step son I just don’t want him to feel like I’m a bad person because I’m dealing with financial stability [XXX] I’ve paid so much & I want my happiness one way or another crooks on social media lined up to [XXX] me you & the next with this false narratives & defected goods [XXX] my great grandpa doesn’t like the way this one car has caused me so much pain going in these rich stores buying parts & being ripped off because the car isn’t stable enough to hold up what I’ve fixed [XXX] it’s going to go on for the rest of my life & I’m scared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1 injured
STRUCTURE:BODY Aug 3, 2025
I bought this car from some stranger who doesn’t care about my shoulder pains driving a car with the steering wheel upside down these part stores & insurance companies get theirs can I please get what’s due to me so tired of the brakes making my steering wheel jerk & didn’t have any heat in a car I’ve spent my entire check on I really can’t believe this much over a faulty can I get some type of reimbursements for my pain & suffering from driving this guy’s high school car even if it looked like it did brand new pipes falling apart [XXX] won’t stop over heating caused me to run off the road because windows can’t let right window down it’s so much I can say but I rather not thanks this is devastating to me & my child kid doesn’t wanna feel like his dad I has no say so for him or his own child driving in guy’s [XXX] did one thing some else messes up it has caused me so much grief & mental attacks trying to keep this guy car maintained I’ve tried trade ins but they’ve told me that the car wasn’t worth nothing but $700 what can I do with that basically paid my entire earnings out on a Car I love my step son I just don’t want him to feel like I’m a bad person because I’m dealing with financial stability [XXX] I’ve paid so much & I want my happiness one way or another crooks on social media lined up to [XXX] me you & the next with this false narratives & defected goods [XXX] my great grandpa doesn’t like the way this one car has caused me so much pain going in these rich stores buying parts & being ripped off because the car isn’t stable enough to hold up what I’ve fixed [XXX] it’s going to go on for the rest of my life & I’m scared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1 injured
EXTERIOR LIGHTING Jul 1, 2025
The contact owns a 2005 Mercury Grand Marquis. The vehicle was taken to the local dealer, where it was repaired under NHTSA Campaign Number: 15V861000 (Exterior Lighting). The contact stated that the headlights activated without driver input. The contact removed the circuit wires. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 80,082.
SEAT BELTS Jul 1, 2025
Seat belt does not fully clip in to buckle and tends to come undone while in operation of motor vehicle furthermore requires occupant to wiggle buckle back and forth to attempt to get a good connection between the two, belt and buckle.
EXTERIOR LIGHTING May 13, 2025
The contact owns a 2005 Mercury Grand Marquis. The contact stated that while driving at various speeds and at night, the headlights independently turned off. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the lighting control module needed to be replaced. The vehicle was not repaired. The mechanic advised the contact of NHTSA Campaign Number: 15V861000 (Exterior Lighting); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 160,000.
EXTERIOR LIGHTING May 12, 2025
The contact owns a 2005 Mercury Grand Marquis. The contact stated while driving at an undisclosed speed at night, the contact became aware that the front headlamps had intermittently failed to provide proper illumination, greatly reducing nighttime visibility. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting); the VIN was included, but the vehicle was already repaired under the recall. The manufacturer was not notified of the failure. The failure mileage was 211,000.
ELECTRICAL SYSTEM Mar 24, 2025
This is a serious safety hazard that could result in death or injury. If I hadn’t escaped in time, I would have been killed. I am urging the NHTSA to investigate this defect and take immediate action to remove these vehicles from the road. Others may not be as lucky. This issue is life-threatening, especially because the fire started while the vehicle was in motion. These vehicles must be recalled and removed from use before more people are injured or killed.
Fire 1 injured
UNKNOWN OR OTHER Mar 24, 2025
This is a serious safety hazard that could result in death or injury. If I hadn’t escaped in time, I would have been killed. I am urging the NHTSA to investigate this defect and take immediate action to remove these vehicles from the road. Others may not be as lucky. This issue is life-threatening, especially because the fire started while the vehicle was in motion. These vehicles must be recalled and removed from use before more people are injured or killed.
Fire 1 injured
VEHICLE SPEED CONTROL Mar 24, 2025
This is a serious safety hazard that could result in death or injury. If I hadn’t escaped in time, I would have been killed. I am urging the NHTSA to investigate this defect and take immediate action to remove these vehicles from the road. Others may not be as lucky. This issue is life-threatening, especially because the fire started while the vehicle was in motion. These vehicles must be recalled and removed from use before more people are injured or killed.
Fire 1 injured
SERVICE BRAKES Nov 8, 2024
On [XXX] I was driving this recently purchased Grand marquis . On [XXX] here in San Antonio around ten at night I hit the brakes and something under the hood compartment blew up and it cocked the car . I was trapped inside and when I finally was able to get my seatbelt released I had to break the window with my head . The previous week I reached out to ford and they told me they would address the issue and that they would call me back and that was to no avail. i reached out to ford and at first I was told I would be helped and then a man came on the phone yelling that my vehicle . I need help with resol this issue . My car is totaled and I’m hurting and it’s because of a car with recalls that are a fire haz and dangerous to be put on the road Thank you and God Bless . was not under any recalls The car had been parked for over ten years beca when the orig owner bought it it had issues with the cruise control and the brakes and the engine and the lights . I investigated about and hazards the car was demonstrating and upon further consideration my instinct told me this car was defected and was a big problem waiting to happen INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fire 1 injured
VEHICLE SPEED CONTROL Nov 8, 2024
On [XXX] I was driving this recently purchased Grand marquis . On [XXX] here in San Antonio around ten at night I hit the brakes and something under the hood compartment blew up and it cocked the car . I was trapped inside and when I finally was able to get my seatbelt released I had to break the window with my head . The previous week I reached out to ford and they told me they would address the issue and that they would call me back and that was to no avail. i reached out to ford and at first I was told I would be helped and then a man came on the phone yelling that my vehicle . I need help with resol this issue . My car is totaled and I’m hurting and it’s because of a car with recalls that are a fire haz and dangerous to be put on the road Thank you and God Bless . was not under any recalls The car had been parked for over ten years beca when the orig owner bought it it had issues with the cruise control and the brakes and the engine and the lights . I investigated about and hazards the car was demonstrating and upon further consideration my instinct told me this car was defected and was a big problem waiting to happen INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fire 1 injured
ENGINE Nov 8, 2024
On [XXX] I was driving this recently purchased Grand marquis . On [XXX] here in San Antonio around ten at night I hit the brakes and something under the hood compartment blew up and it cocked the car . I was trapped inside and when I finally was able to get my seatbelt released I had to break the window with my head . The previous week I reached out to ford and they told me they would address the issue and that they would call me back and that was to no avail. i reached out to ford and at first I was told I would be helped and then a man came on the phone yelling that my vehicle . I need help with resol this issue . My car is totaled and I’m hurting and it’s because of a car with recalls that are a fire haz and dangerous to be put on the road Thank you and God Bless . was not under any recalls The car had been parked for over ten years beca when the orig owner bought it it had issues with the cruise control and the brakes and the engine and the lights . I investigated about and hazards the car was demonstrating and upon further consideration my instinct told me this car was defected and was a big problem waiting to happen INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fire 1 injured
EXTERIOR LIGHTING Oct 18, 2024
The contact owns a 2005 Mercury Grand Marquis. The contact stated that while driving at undisclosed speeds, the headlights flickered after approximately a minute. The headlights continued to turn on and off independently. The headlights eventually became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 15V861000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 85,000. Parts distribution disconnect.
EXTERIOR LIGHTING:TAIL LIGHTS Jul 30, 2024
The contact owns a 2005 Mercury Grand Marquis. The contact stated while driving 48 MPH, a Police Officer pulled the contact over and informed her that the taillights were inoperable. No warning light was illuminated. The vehicle was drivable and was taken to an independent mechanic and the bulbs were replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall for the failure. The manufacturer then referred the contact to NHTSA Hotline to report the failure. The failure mileage was approximately 120,000.
EXTERIOR LIGHTING Jun 22, 2024
Light control module was replaced per recall via Ford and new LCM became faulty after 4 years. Ford will not replace recalled part due to warranty on recalls. Apparently from Ford and other mechanics, this is a common problem with the LCM not working for long even after replacement.
ENGINE Mar 26, 2024
When i hit the brake pedal,4 times in past month car accelerated briefly then quit. no warning signs no one can tell me what's wrong i read there was a class action lawsuit file years ago for this problem.
SERVICE BRAKES Mar 26, 2024
When i hit the brake pedal,4 times in past month car accelerated briefly then quit. no warning signs no one can tell me what's wrong i read there was a class action lawsuit file years ago for this problem.
VEHICLE SPEED CONTROL Nov 7, 2023
I was driving I pressed the cruise control to set it but the vehicle kept accelerating and as I was pressing on the brake it wouldn’t disengage it kept accelerating I kept pressing the brake frantically and THANK GOD it disengaged.. I never touched the cruise control again
SERVICE BRAKES Nov 7, 2023
I had a flat tire well my insurance company sent someone to come and fix it when they got here my car was shut off and in park position, he asked me to press on the parking brake which I did I got out of car shut the door he jacked the car up and the parking brake didn’t hold and the car came down almost on his. I had to get cylinder blocks and put them under the tires while he jacked up the car to fix my flat. Very dangerous
SEAT BELTS Nov 7, 2023
My drivers side seat belt works sometimes and sometimes it doesn’t and also my passenger side airbag light stays on when starting the car it flashes a few times and then stays on
AIR BAGS Nov 7, 2023
My drivers side seat belt works sometimes and sometimes it doesn’t and also my passenger side airbag light stays on when starting the car it flashes a few times and then stays on
EXTERIOR LIGHTING Oct 23, 2023
The contact owns a 2005 Mercury Grand Marquis. The contact stated that while driving at approximately 40 MPH at night, there was a flash, and the headlights became inoperable. There were no warning lights illuminated. The contact's brother informed him to use the high beam headlights. The vehicle was taken to an independent mechanic, who stated that the failure was due to the lighting control module. The contact called the local dealer, who stated that the vehicle was not covered under a recall. The manufacturer was contacted, who informed him that the vehicle was not covered under a recall. The contact stated that the failure was related to NHTSA Campaign Number: 15V861000 (Exterior Lighting). The failure mileage was approximately 35,000.
EXTERIOR LIGHTING Jul 19, 2023
The contact owns a 2005 Mercury Grand Marquis. The contact stated that while his sister was driving 55 MPH at night, the headlights became inoperable. There was no warning light illuminated. The contact who is an independent mechanic, stated that he diagnosed that the Light Control Module (LCM) had failed and needed to be replaced. The dealer and the manufacturer were notified of the failure and advised the contact that the VIN was not included in a recall. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting). The failure mileage was unknown.
EXTERIOR LIGHTING Apr 14, 2023
The contact owns a 2005 Mercury Grand Marquis. The contact stated while driving 30 MPH, the headlights became inoperable, without warning. The contact pulled over on the side of the road, after turning off and turning on the headlight switch, the headlights illuminated. The vehicle was taken to the dealer and the dealer stated that the lighting control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the VIN was not included on NHTSA Campaign Number: 15V861000 (Exterior Lighting). The failure mileage was 156,000.
VISIBILITY/WIPER Feb 19, 2023
My windshield wipers started coming on and off by themselves in my 2005 grand Marquis. They also started spraying all of the windshield wipers fluid out. The lights also flicker on and off by themselves. The wipers then stopped working all together. I took it to a Ford dealership where they could not locate the problem.
EXTERIOR LIGHTING Feb 19, 2023
My windshield wipers started coming on and off by themselves in my 2005 grand Marquis. They also started spraying all of the windshield wipers fluid out. The lights also flicker on and off by themselves. The wipers then stopped working all together. I took it to a Ford dealership where they could not locate the problem.
EXTERIOR LIGHTING:HEADLIGHTS Jan 26, 2023
The contact owns a 2005 Mercury Grand Marquis. The contact stated while driving 45 MPH, the headlights fluctuated off and on without warning. The vehicle was taken to an independent mechanic who stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 15V861000 (Exterior Lighting) and referred the contact to the dealer. The dealer was contacted and stated that the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 81,000. The contact stated the failure happened at any speed and that the vehicle was repaired.
SEAT BELTS Oct 5, 2022
The contact owns a 2005 Mercury Grand Marquis. The contact stated that on numerous occasions while the vehicle was started, the driver’s side air bag warning light intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed with a driver’s air bag pretensioner fault and that the seat belt pretensioner needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 40,842.
AIR BAGS Oct 5, 2022
The contact owns a 2005 Mercury Grand Marquis. The contact stated that on numerous occasions while the vehicle was started, the driver’s side air bag warning light intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed with a driver’s air bag pretensioner fault and that the seat belt pretensioner needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 40,842.
EXTERIOR LIGHTING Sep 19, 2022
The contact owns a 2005 Mercury Grand Marquis. The contact stated that while driving, the front headlights intermittently failed. The contact stated that he replaced the headlight bulbs, but the failure recurred. No warning light was illuminated. The contact referenced NHTSA Campaign Number: 15V861000 (Exterior Lighting). The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 227,000.
SEAT BELTS Jul 14, 2022
Passenger seat belt pre-tensioner has malfunctioned. Air bag check light flashing code 34. My mechanic informs me the entire SRS will not function in a crash. He was informed by Ford that a replacement part is no longer available. The vehicle mileage is around 43,000. No rust and no collision damage. With the numerous complaints about this same problem why hasn't a safety recall be issued? Why hasn't Ford been required to stock replacement parts for a longer time?
AIR BAGS Jul 14, 2022
Passenger seat belt pre-tensioner has malfunctioned. Air bag check light flashing code 34. My mechanic informs me the entire SRS will not function in a crash. He was informed by Ford that a replacement part is no longer available. The vehicle mileage is around 43,000. No rust and no collision damage. With the numerous complaints about this same problem why hasn't a safety recall be issued? Why hasn't Ford been required to stock replacement parts for a longer time?
UNKNOWN OR OTHER Jun 11, 2022
I WAS NOT IN ACCIDENT
EXTERIOR LIGHTING:HEADLIGHTS Jun 7, 2022
The lcm light control module is malfunctioning and Ford/Mercury say that this vehicle is not part of the recall.
EXTERIOR LIGHTING:HEADLIGHTS May 16, 2022
The contact owns a 2005 Mercury Grand Marquis. The contact stated that several years ago while driving at night at an undisclosed speed, the headlights became inoperable. The contact was able to restart the vehicle and the headlights resumed normal operation. The contact took the vehicle to a dealer and had the headlights serviced under a Customer Satisfaction Program. Recently, the contact stated while driving 55 MPH, the headlights became inoperable without warning. The contact was forced to use the hazard lights after multiple attempts to restart the headlights had failed. The contact coasted the vehicle to the nearest gas station and upon arrival the headlights began to operate. The vehicle was taken back to the dealer where he was given an estimate for the repair. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 93,000.
EXTERIOR LIGHTING Feb 14, 2022
The contact owns a 2005 Mercury Grand Marquis. The contact stated that while driving at undisclosed speeds, the headlights would intermittently turn off and back on. The contact stated that while driving over bumps in the roadway or depressing the accelerator pedal, the headlights would become inoperable. The vehicle was taken to an independent mechanic and diagnosed with an intermittent electrical short in the headlight module. The contact was notified of NHTSA Campaign Number: 15V861000 (Exterior Lighting) however, the VIN was not included. The dealer and manufacturer were made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 140,000.
ELECTRICAL SYSTEM Apr 22, 2021
NEITHER THE AIR CONDITIONER NOR THE CRUISE HAS WORKED SINCE 46,000 MILES. IT NEEDS A NEW AIR COMPRESSOR WHICH WOULD COST OVER $1,000 AND THERE ARE SEVERAL OTHER COMPLAINTS FOR THIS ISSUE PLASTERED ALL OVER THE INTERNET.
UNKNOWN OR OTHER Apr 22, 2021
NEITHER THE AIR CONDITIONER NOR THE CRUISE HAS WORKED SINCE 46,000 MILES. IT NEEDS A NEW AIR COMPRESSOR WHICH WOULD COST OVER $1,000 AND THERE ARE SEVERAL OTHER COMPLAINTS FOR THIS ISSUE PLASTERED ALL OVER THE INTERNET.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Apr 22, 2021
NEITHER THE AIR CONDITIONER NOR THE CRUISE HAS WORKED SINCE 46,000 MILES. IT NEEDS A NEW AIR COMPRESSOR WHICH WOULD COST OVER $1,000 AND THERE ARE SEVERAL OTHER COMPLAINTS FOR THIS ISSUE PLASTERED ALL OVER THE INTERNET.
EXTERIOR LIGHTING Feb 1, 2021
THE HEADLIGHTS HAVE FAILED DUE TO DEFECTIVE LIGHT CONTROL MODULE. THIS FAILURE IS NOTED AS FORD RECALL # 15S39, DATED APRIL 14,2017. FORD CUSTOMER SERVICE REP SAYS VEHICLE NOT INCLUDED BUT DID NOT PROVIDE INFORMATION ABOUT RECALL #. CANNOT DRIVE CAR AT NIGHT, EXCEPT TO PULL LEVER FOR BRIGHT LIGHT TOWARD ME (DRIVER).
SEAT BELTS Oct 21, 2020
AIRBAG FAULT CODE 34. PASSENGER SIDE SEATBELT PRETENSIONS CIRCUIT RESISTANCE OUTSIDE LIMITS. CIRCUIT WAS DAMAGED BY STATIC DISCHARGE FROM HUMAN TO OUTSIDE OF DOOR. VEHICLE WAS PARKED DURING BOTH INCIDENTS. NO ACCIDENT. NO DETONATION OF EXPLOSIVE CHARGE. SAME PROBLEM OCCURRED 2 YEARS AGO ON DRIVER SIDE WITH CODE 33. NUMEROUS REPORTS FROM OTHER CONSUMERS. PLEASE INQUIRE TO REPAIR FACILITY 'SAFETYRESTORE DOTCOM' FOR NUMBER OF THESE FAILURES. AIRBAGS ARE INOP WHEN FAULT OCCURS. NEED SHIELDED CIRCUIT TO PREVENT REOCCURRENCE.
AIR BAGS Oct 21, 2020
AIRBAG FAULT CODE 34. PASSENGER SIDE SEATBELT PRETENSIONS CIRCUIT RESISTANCE OUTSIDE LIMITS. CIRCUIT WAS DAMAGED BY STATIC DISCHARGE FROM HUMAN TO OUTSIDE OF DOOR. VEHICLE WAS PARKED DURING BOTH INCIDENTS. NO ACCIDENT. NO DETONATION OF EXPLOSIVE CHARGE. SAME PROBLEM OCCURRED 2 YEARS AGO ON DRIVER SIDE WITH CODE 33. NUMEROUS REPORTS FROM OTHER CONSUMERS. PLEASE INQUIRE TO REPAIR FACILITY 'SAFETYRESTORE DOTCOM' FOR NUMBER OF THESE FAILURES. AIRBAGS ARE INOP WHEN FAULT OCCURS. NEED SHIELDED CIRCUIT TO PREVENT REOCCURRENCE.
EXTERIOR LIGHTING Oct 3, 2020
I WAS OUT DRIVING AT AROUND 9:30 PM AND MY HEADLIGHTS JUST WENT OUT, AFTER I GOT HOME I LOOKED FOR LIGHTING ISSUES WITH THE CAR AND DISCOVERED A RECALL. THE NEXT MORNING I CONTACTED AUTONATION FORD IN MEMPHIS TN, WHERE I RESIDE AND SCHEDULED AN APPOINTMENT TO TAKE CARE OF THE RECALL. I TOOK IT IN ON 8/11/20 , WHERE THEY DID A LCM BYPASS THAT WAS TOLD TO ME BY THE SERVICE ADVISOR GARVIN. I PICKED THE CAR UP ON 8/15/20 AND THE LIGHTS WERE WORKING WHEN I LEFT THE AUTONATION BUT AFTER I GOT HOME 30 MINUTES LATER I WENT TO DROP OFF SOME MAIL AT THE MAIL DROP AND THE LIGHTS WENT BACK OUT. I CALL AUTONATION SERVICE DEPARTMENT AND SPOKE WITH SERVICE MANAGER THOMAS AND EXPLAINED THE PROBLEM TO HIM AND MY SITUATION AND WAS TOLD TO BRING IT BACK IN WHEN I COULD. I TOOK IT BACK ON MY FIRST OFF DAY THAT THEY WERE OPEN . I WAS THEN TOLD THAT THEY WOULD LOOK AT THE WORK THEY DID AND IF IT WERE STILL IN PLACE ANYTHING EXTRA WOULD COST ME OUT OF POCKET. I DON'T FEEL AS IF I SHOULD HAVE TO PAY FOR AN ISSUE THAT WASN'T PROPERLY REPAIRED. AS OF TODAY OCTOBER 3,2020 I STILL HAVE NO HEADLIGHTS. I HAVE REPLACED THE MULTIFUNCTION SWITCH, REPLACED THE BULBS AND I STILL HAVE NO HEADLIGHTS.
SEAT BELTS Mar 5, 2020
THE SEAT BELT LITE STARTED FLASHING THEN WENT OUT AND NOW THE ALARM GOES OFF AND RINGS 5 TIMES AND DOES IT 5 TIMES IT DOES THIS WHEN YOU START THE CAR
AIR BAGS Mar 5, 2020
THE SEAT BELT LITE STARTED FLASHING THEN WENT OUT AND NOW THE ALARM GOES OFF AND RINGS 5 TIMES AND DOES IT 5 TIMES IT DOES THIS WHEN YOU START THE CAR