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NHTSA Campaign 14V704000

STEERING:RACK AND PINION:PINION SHAFT

Issued by Ford Motor Company · Reported Nov 5, 2014 · 36,888 vehicles affected

What's wrong

Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.

Consequence

Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.

Remedy

Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.

Vehicles affected by this recall

Make Model Year Units
FORD CROWN VICTORIA 2005 36,888
FORD CROWN VICTORIA 2006 36,888
FORD CROWN VICTORIA 2007 36,888
FORD CROWN VICTORIA 2008 36,888
FORD CROWN VICTORIA 2009 36,888
FORD CROWN VICTORIA 2010 36,888
FORD CROWN VICTORIA 2011 36,888
LINCOLN TOWN CAR 2005 36,888
LINCOLN TOWN CAR 2006 36,888
LINCOLN TOWN CAR 2007 36,888
LINCOLN TOWN CAR 2008 36,888
LINCOLN TOWN CAR 2009 36,888
LINCOLN TOWN CAR 2010 36,888
LINCOLN TOWN CAR 2011 36,888
MERCURY GRAND MARQUIS 2005 36,888
MERCURY GRAND MARQUIS 2006 36,888
MERCURY GRAND MARQUIS 2007 36,888
MERCURY GRAND MARQUIS 2008 36,888
MERCURY GRAND MARQUIS 2009 36,888
MERCURY GRAND MARQUIS 2010 36,888
MERCURY GRAND MARQUIS 2011 36,888

Source: NHTSA Campaign 14V704000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.