2020 DODGE JOURNEY

1 recalls, 89 complaints - 149 TSBs - 4/5 safety rating

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety S... Read more

Consequence

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service ... Read more

219,577 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

Complaint Statistics

89 total complaints 6 crashes 1 fires 3 injuries 1 deaths

Top Reported Components

Component	Complaints
ENGINE	13
ELECTRICAL SYSTEM	13
SERVICE BRAKES	9
POWER TRAIN	8
STEERING	6
UNKNOWN OR OTHER	6
FUEL/PROPULSION SYSTEM	5
EXTERIOR LIGHTING	4
AIR BAGS	3
TIRES	3

Incident date: Jun 26, 2021

The contact owns a 2020 Dodge Journey. The contact stated that while reversing at an undisclosed speed, the rearview camera image was intermittently flipped, distorted, and inoperative. No warning lights were illuminated. A dealer was contacted and stated that there was no fix for the failure. The v... Read more

Incident date: Aug 26, 2025

We brought the car to the dealer yesterday (where we bought it in Jan 2021), to have the air conditioning fixed. They told us they found rust on the frame and that it would not pass inspection again. It had been inspected there in February, 2026. At that time, we told them about a vibration and they... Read more

Incident date: Feb 1, 2024

Information screen filled with condensation not sealed correctly causing inability to see speed, warnings, brake and and and controls

Incident date: Aug 25, 2025

The contact owns a Evenflo car seat, Model Type: Natural Max, Model Number: 36412348, Manufactured Date 4/12/24. The contact stated that while attempting to remove the car seat from the base, the plastic strip fractured and the seat would no long connect to the car seat base. The cause of the failur... Read more

Incident date: Aug 25, 2025

My Ford brake malfunction when i was applied the brake while towing a UHaul trailer. It locked up and warning light showed up on the dashboard. The trailer got away from my truck, hit the rear of my truck and went on the other side of road and hit an oncoming car

Crash 1 injured

Incident date: Apr 11, 2026

July 2021 bought ram 1500 limited. $75k September 2021 3k miles took to dealer with REVERSE TRAILER STEERING UNAVAILABLE MESSAGES AND BACK UP CAMERA issues. Not fixed. Issues still happening. DEC 2021 ram 1500 recall y80 issued. RTSCM NEEDS updated. April 2022 dealer visit 11k miles recall y80 addr... Read more

Incident date: Apr 11, 2026

Incident date: Feb 1, 2024

I was stopped at a traffic light, and my vehicle would not re-start when the traffic light turned green. It stalled because the Auto Idle Stop/Start (AIS) function did not work as intended. The dashboard cluster lights were all on (or many of them, at least). I had to collect myself, put the car ... Read more

Incident date: Feb 1, 2024

Incident date: Feb 26, 2026

The instrument cluster (combination meter) failed completely and without warning, going entirely blank. This eliminated all speedometer, warning light, and indicator functionality. The failure began occurring intermittently before becoming persistent. No warning lamps or messages preceded the failur... Read more

Incident date: Feb 26, 2026

My wife was driving at about 40mph and hit a curb while driving straight. The car’s swerved and hit the front right and right rear tire with the curb. The right side curtain airbag deployed. This vehicle was taken to the Honda dealership a few months ago to address the exact same problem that was ... Read more

Incident date: Feb 26, 2026

The contact owns a 2014 Kia Soul. The contact received notification of NHTSA Campaign Number: 22V096000 (AIR BAGS). The vehicle was taken for the oil change, and the contact was informed that the engine was consuming an excessive amount of engine oil. The oil level was extremely low. The contact was... Read more

Incident date: Feb 26, 2026

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving 30 MPH and attempting to accelerate, the vehicle hesitated, with the check engine warning light illuminated. The vehicle was driven back to the residence. The vehicle was not repaired. The dealer was not notified o... Read more

Incident date: Feb 26, 2026

Lose the ability to control the steering of the vehicle

Incident date: Feb 26, 2026

Incident date: Mar 24, 2026

The contact owns a 2022 GMC Yukon. The contact stated that while the vehicle was in the dealer for a recall repair for the traction control module and a systems update, the contact stated that the ABS, traction control, and electronic stability control (ESC) systems became disabled. The dealer was n... Read more

Incident date: Aug 26, 2025

I own/lease a Nissan Pathfinder that currently has approximately 27,000 miles. At approximately 19,000 miles, the dealership resurfaced the brake rotors. The service department stated only that “sometimes it happens” and did not provide a diagnosis or explanation for the premature wear. Now, a... Read more

Incident date: Aug 26, 2025

The contact owns a 2024 Cadillac Lyriq. The contact stated that while reversing, the rear-view safety sensor alert did not function as intended. In addition, the contact stated that the auto-braking safety sensor did not activate. The contact's vehicle crashed into a tree. The vehicle was not diagno... Read more

Crash

Incident date: Aug 1, 2025

In December 2025 my EV battery level began fluctuating wildly while driving, even going to zero while driving on an interstate. I took it to my local dealer on 12/29/2026. Nissan confirmed that the EV battery was failing and recommended replacement. The battery is still under warranty. Nissan or... Read more

Incident date: Mar 2, 2026

The contact owns a 2024 Honda Odyssey. The contact stated that while stopped and using the Auto START/STOP feature, the vehicle failed to restart as designed. While attempting to restart the vehicle, the battery warning light flashed on the instrument panel. The vehicle restarted after several minut... Read more

Incident date: Mar 2, 2026

Incident date: Feb 1, 2025

My truck experienced a P0302 misfire on the freeway, which caused it to shake immediately and made it very difficult to drive. I had it towed to the dealership, and they told me there was water in the spark‑plug wells, which was surprising since I live in Las Vegas, NV, where it rarely rains. My s... Read more

Incident date: Apr 6, 2024

False car seat latch. The mint latch is a baseless car seat that latches to the seat and turns green when successfully latched. The car seat was showing green as if it was latched to the seat and it was loose. Glad I checked before driving off. This could be very dangerous if in an accident. Right s... Read more

Incident date: Jan 29, 2026

2021 Subaru Ascent (VIN#***). Water found dripping down both second row seatbelts on multiple occasions during or following heavy rain, accumulated into mold growth on the carpet in front of second row seats to the front of the 3rd row seats (cargo area dry, front footwells dry). Authorized Subaru d... Read more

Incident date: Nov 29, 2025

On January 16, 2026, the 2021 Atlas had a severe gas leak and a large pool of gas was observed underneath the vehicle. The vehicle was towed to the VW dealership in Bradenton, FL. The dealership stated they needed to take the car apart as it was suspected the fuel injectors were leaking. After disas... Read more

Incident date: Oct 25, 2025

I will be going 50-65 mph down the highway and my jeep will just die. It will die for about 10-15 seconds then start again. This is very dangerous. I have talked to multiple people that this has happened too.

Incident date: Oct 25, 2025

Component/System: Passenger Occupant Detection System (PODS) / Airbag system — Recall 74E3 / NHTSA 21V874. What Happened: The passenger airbag may switch off even when the seat is occupied due to a faulty PODS wiring connection. The warning message “Passenger Airbag Off” appears with a chime.... Read more

Incident date: Nov 24, 2025

At around 8:00PM on Saturday, 11/22/25 a neighbor noticed both of the car's hazard lights were still lit. He knocked on our front door to notify us but no one was home at the time. Then, a few hours later at around midnight the neighbor saw the windshield completely cracked through and it looked lik... Read more

Fire

Incident date: Jul 17, 2021

Despite being up-to-date on recalls for this vehicle intended to address failures with the integrated charging control unit (ICCU), I still experienced an ICCU failure. I was driving along a surface road at approximately 40 mph for about 9 minutes when I heard a pop that sounded like cargo shifting ... Read more

Incident date: Jul 17, 2021

I have a 2019 Jeep Cherokee with only 30,000 miles. The car is mostly used to drive to and from work. Nothing crazy. The SVC 4WD light came on. I took it to a JEEP dealership. They said, “Transfer Case - Clutch Pressure Regulating Solenoid: C14A7-97 - PTU Motor-Component or System Operation Obstru... Read more

Incident date: Jul 17, 2021

The "take a coffee break" system is out of control. Encourages me to take a break repeatedly, even when i have both hands on the wheel and am staring straight ahead. It's distracting and frustrating, and cannot be turned off.

Incident date: Jun 17, 2024

The contact owns a 2021 Ford Mustang Mach-E. The contact stated that while driving approximately 20 - 25 MPH in the rain at night, the brake pedal was bouncing up and down. The contact stated that the doors locked and failed to open. Additionally, the vehicle stalled. The contact stated that the ha... Read more

Incident date: Mar 15, 2025

All of these failed again after repair, the car hes been disabled for over 2 years with the same failures. < Dealer Recalls 14115 Dec 5, 2014 Product Safety - Electric Power Steering Assist 14113C Jul 17, 2014 Product Safety - Replace Ignition Lock Cylinder and Ignition Key 14113 Jul 17, 2014 Produc... Read more

Incident date: Sep 6, 2024

Truck was "repaired" under Recall V06. Drag link/track bar was welded in place, which was supposed to be a temporary fix until parts became available to replace the bad drag link. In Mar of this year, I had the ball joints replaced. Upon repair, my steering wheel was cocked to the left in order t... Read more

Incident date: Mar 27, 2025

Lemon Was sold a car with a class action lawsuit in progress, still was leased to me stuck with payments with a blown engine. Now can't even open it

Incident date: Jul 30, 2025

Drl not workingg

Incident date: Jul 30, 2025

I am writing to formally report a serious safety incident involving my Tesla Model Y 2023, VIN: [XXX] , in which the front right tire detached from the axle while parking on [XXX] at [XXX] . Description of Incident: While maneuvering the car slowly into a parking spot, the front tire suddenly dislo... Read more

Incident date: Jul 3, 2025

●Vehicle tries to pull me into a completely different lanes I have no intentions of trying to go into while on the highway ●Vehicle completely shut off WHILE DRIVING. Electrical panel flashed with all the lights then said to start Vehicle manually. ●Vehicle's gas saving feature when stopped, w... Read more

Incident date: Jul 1, 2025

split developed in tread area, unknown date, recently observed

Incident date: Jul 1, 2023

As this car was being driven by my mother, she was going approximately 40 mph around a turn on a road she drives every day and for now reason the car starting saying she had been in a crash, the steering stopped working and the brakes locked and she was no longer in the car. She was able to manueve... Read more

Incident date: Jun 15, 2022

As I was driving, I reached out over the dashboard and accidentally lightly bumped the front windshield with my hand. Light enough that my middle knuckle barely tapped the glass, and the windshield spider cracked completely top to bottom, left to right, and every other angle. The force can be compar... Read more

Incident date: Jun 16, 2025

I was driving on a bridge and my ball joint broke. Blew a hole through my tire and my rim and the fender flare blew off. I had had that same ball joint replaced approximately two years prior maybe sooner. I got this Jeep in 2017 and I have replaced the driver side ball joint twice the passenger side... Read more

Incident date: Apr 2, 2024

CHEVROLET COLORADO SLOWS DOWN FOR NO REASON

Incident date: Apr 2, 2024

CHEVROLET COLORADO SLOWS DOWN FOR NO REASON

Incident date: Apr 2, 2024

Transmission fails to automatically shift into 9th gear. A GM bulletin #21-NA-181 indicates this is normal for efficiency operation, but the information indicated is false. Experiencing 9th gear is allowed to be shifted when manually over ridden or when shift to manual mode (without shifting to 9th ... Read more

Incident date: Mar 1, 2025

My 2019 GMC Acadia with 33,000 miles on it started to give me a notification to "Shift to Park" even though I had already shifted the vehicle into park. A "ding! ding! ding!" alarm wouldn't go off and the vehicle wouldn't turn off unless I repeatedly changed the gears until it read it was in park. ... Read more

Incident date: Mar 15, 2025

NEW 2024 Versa S 5 speed purchased in Aug 2024 from Jim Click Nissan Dealership in Tucson, AZ. I brought it in to Nissan dealership 2 months later 4200 mi, for complaints of surging, fluctuating fan speeds with air conditioning on high & to check alternator. They couldn’t reproduce problem. It c... Read more

Incident date: Mar 15, 2025

Power steering rack and pinion

Incident date: Apr 9, 2025

I was involved in a fatal head-on collision with a pedestrian while driving my Kia EV6. What component or system failed or malfunctioned, and is it available for inspection upon request? Forward Collision-Avoidance Assist : The FCA system appears to have completely failed. It did not detect the p... Read more

Crash 1 deaths

Showing 50 of 89 complaints.

NHTSA Safety Ratings, 2020 DODGE JOURNEY

2020 Dodge Journey SUV FWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	18.5%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2020 DODGE JOURNEY

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.4L 4-cyl, Automatic 4-spd (Front-Wheel Drive)	19.0	25.0	21.0	Regular	$2,950

CO2 Emissions: 420.0 g/mile (Small Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2020 DODGE JOURNEY

149 manufacturer communications from 64 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	17
350000 EQUIPMENT	16
160000 STRUCTURE	15
100000 POWER TRAIN	14
060000 ENGINE AND ENGINE COOLING	13
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM	7
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER	6
050000 PARKING BRAKE	6

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

114000 ELECTRICAL SYSTEM:WIRING

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Suspected engine coolant leak.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

280000 BACK OVER PREVENTION

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

135000 VISIBILITY:REARVIEW MIRRORS/DEVICES

Mirror

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

030000 BRAKES (PWS)

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

110000 ELECTRICAL SYSTEM

280000 BACK OVER PREVENTION

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to d

160000 STRUCTURE

353000 EQUIPMENT:ELECTRICAL

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

160000 STRUCTURE

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

980000 UNKNOWN OR OTHER

163200 STRUCTURE:INTERIOR PANELS:DOOR

160000 STRUCTURE

100000 POWER TRAIN

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

103230 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

110000 ELECTRICAL SYSTEM

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

980000 UNKNOWN OR OTHER

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

100000 POWER TRAIN

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

980000 UNKNOWN OR OTHER

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

353000 EQUIPMENT:ELECTRICAL

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

353000 EQUIPMENT:ELECTRICAL

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C Does Not Cool Properly

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Does Not Cool Properly

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C Does Not Cool Properly

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

A/C Does Not Cool Properly

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Does Not Cool Properly

350000 EQUIPMENT

Preventative A/C Recycling/Charging Station Contamination

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Preventative A/C Recycling/Charging Station Contamination

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Preventative A/C Recycling/Charging Station Contamination

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

114000 ELECTRICAL SYSTEM:WIRING

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Re

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Does Not Cool Properly (Rev. A reference missed on final)

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C Does Not Cool Properly

350000 EQUIPMENT

A/C Does Not Cool Properly

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C Does Not Cool Properly

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Does Not Cool Properly

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Does Not Cool Properly

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

100000 POWER TRAIN

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

110000 ELECTRICAL SYSTEM

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

350000 EQUIPMENT

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

110000 ELECTRICAL SYSTEM

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

100000 POWER TRAIN

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

110000 ELECTRICAL SYSTEM

Battery Tester Warranty Code Procedures, Medtronic Update Process

350000 EQUIPMENT

Battery Tester Warranty Code Procedures, Medtronic Update Process

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

100000 POWER TRAIN

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not

060000 ENGINE AND ENGINE COOLING

Customer complaint may include engine oil leak/consumption.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system

Showing 100 of 149 bulletins.

NHTSA Safety Investigations, DODGE JOURNEY

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Open , Model Year: 2009

Vehicle entrapment

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved pa... Read more

PE, Closed , Model Year: 2017

Back up camera failure

On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles. Complainants reported experiencing black screens, upside down im... Read more

PE, Closed , Model Year: 2009

Vehicle entrapment

The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect ... Read more

RQ, Closed , Model Year: 2015

Stall from Crankshaft\Camshaft Failure

On December 13, 2016, the National Highway Traffic Safety Administration (NHTSA) received recall 16V-907 from Fiat Chrysler Automobiles (FCA) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 Model Year Dodge Journey, Jeep Compass, and Jeep Patriot vehi... cles. The failure of the crankshaft or camshaft sensor may lead to a loss of motive power (LOMP) in the recalled vehicles. Following the receipt of recall 16V-907, the Office of Defects Investigation (ODI) received 127 vehicle owner’s questionnaires (VOQ), in which consumers allege experiencing crankshaft or camshaft failures on similar vehicles not included in the recall. On July 22, 2022, this Recall Query was opened to further assess the scope, frequency, and safety consequences of the alleged defect described in the recall. During this investigation, ODI sent two information request (IR) letters to FCA. The first letter was sent on August 15, 2022, and the second on July 12, 2024. Responses to these IR letters, that included manufacturer claim data related to the alleged defect, were received on September 26, 2022, and September 6, 2024, respectively. Analysis of ODI and FCA claim data identified two failure modes relating to intermittent crankshaft and camshaft sensor loss of signal. The first failure mode involves a faulty crankshaft or camshaft electrical connector, as identified in recall 16V-907. The second failure mode involves a faulty crankshaft and/or camshaft position sensor. Both failure modes exhibit intermittent operation of the crankshaft and/or camshaft position sensor that can result in a malfunction indicator lamp (MIL), engine stall while driving, or a no start condition. For the first failure mode, the claim data indicates that the majority of failures resulted in a LOMP and occurred on vehicles covered by recall 16V-907. For the second failure mode, the claim data indicates that the majority of failures resulted in a MIL or no start condition and occurred on vehicles manufactured prior to the vehicles covered by recall 16V-907. VOQ and claim data submitted to NHTSA, involving vehicles built outside the scope of recall 16V-907, commonly do not describe a LOMP. These claims typically describe experiencing symptoms such as a MIL, Diagnostic Trouble Code (DTC) associated with crank/camshaft position sensor, and subsequent visits to a dealership. A substantially smaller percentage of the complaints allege an actual LOMP ( During production, FCA implemented multiple corrective actions to address the camshaft/camshaft sensor signal issue. The last of which was a software update that occurred in February 2016 and based on the claim data, addressed the crankshaft and/or camshaft position sensor issues that were leading to MIL or no start. For vehicles built prior to the software update, the sensor failures were normally covered under warranty. FCA’s assessment of the alleged defect is that the subject vehicles (not included in recall 16V-907) are not typically experiencing a LOMP when they have trouble with their crankshaft and/or camshaft position sensor and for that reason it does not represent a safety defect. FCA states consumers experience multiple warning signs including MIL illumination, drive quality changes, or no start conditions when a crankshaft and/or camshaft position sensor is failing. Based on ODI's analysis of the failure modes, the failure mode for vehicles not included in recall 16V-907 is unlikely to result in LOMP. The data indicates that vehicles not included in the recall experience LOMP at much lower rates than the recalled population. In addition, ODI is not aware of any related vehicle crashes or injuries in that time. Given these facts, a safety-related defect trend has not been identified at this time. Accordingly, this investigation is closed without action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

DODGE JOURNEY - All Years Overview

Complete safety history for the DODGE JOURNEY across all model years (2009, 2020).

52 Total Recalls

7,959 Total Complaints

4 Investigations

372 Reported Crashes

158 Reported Fires

2 Reported Deaths

DODGE JOURNEY - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2020 (current)	1	89
2019	1	126	View
2018	6	334	View
2017	2	316	View
2016	4	611	View
2015	6	864	View
2014	7	646	View
2013	4	507	View
2012	6	622	View
2011	4	253	View
2010	3	1,481	View
2009	8	2,091	View
2008	0	12	View
2007	0	7	View

Other DODGE Models

Model	Recalls	Complaints
DURANGO	234	19,190	View
CARAVAN	213	14,304	View
GRAND CARAVAN	203	18,754	View
CHARGER	200	8,152	View
RAM	176	5,521	View
DAKOTA	153	9,250	View
CHALLENGER	102	2,357	View
STRATUS	94	3,621	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 DODGE JOURNEY

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2020 DODGE JOURNEY

Safety Technology

EPA Fuel Economy, 2020 DODGE JOURNEY

Technical Service Bulletins, 2020 DODGE JOURNEY

Most Affected Components

NHTSA Safety Investigations, DODGE JOURNEY

DODGE JOURNEY - All Years Overview

DODGE JOURNEY - Year by Year

Other DODGE Models