2020 DODGE JOURNEY

1 recalls, 92 complaints - 149 TSBs - 4/5 safety rating

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety S... Read more

Consequence

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service ... Read more

219,577 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

Complaint Statistics

92 total complaints 6 crashes 1 fires 3 injuries 1 deaths

Top Reported Components

Component	Complaints
ENGINE	16
POWER TRAIN	10
ELECTRICAL SYSTEM	9
STEERING	8
UNKNOWN OR OTHER	8
FUEL/PROPULSION SYSTEM	7
SERVICE BRAKES	6
AIR BAGS	4
TIRES	2
VISIBILITY:SUN/MOON ROOF ASSEMBLY	2

Incident date: Apr 13, 2023

When starting my car and turning on my air or heat component the front will turn on but the components in the middle won’t! You have to hit the panel to make it turn on and when your driving the middle component shuts off losing power and dims the lights and dash lights with radio screen! I’ve h... Read more

Incident date: Aug 1, 2024

The contact owns a 2020 Dodge Journey. The contact stated that while reversing the vehicle, the rear-view camera was inverted. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local deal... Read more

Incident date: Aug 9, 2026

The contact owns a 2012 Hyundai Veracruz. The contact received notifications of NHTSA Campaign Numbers: 20V705000 (Engine and Engine Cooling) and 23V651000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were unavailable. The contact stated the manufacturer had exceeded a re... Read more

Incident date: Jun 26, 2021

Vehicle stalled while driving — unsafe loss of power. While driving at normal speed, the vehicle suddenly shut off without warning and the electrical system malfunctioned. I had to pull over and restart car. This created a dangerous situation and could have caused a collision. Prior to this inc... Read more

Incident date: Aug 26, 2025

My MIC roof cracked, and I only have 6700 miles on the vehicle. I am now reading that my roof could blow off.

Incident date: Feb 1, 2024

Vehicle's forward collision warnings did not sound. Airbags did not deploy. Vehicle in front end collision at 40mph

Crash 1 injured

Incident date: Aug 25, 2025

Back-up camera was recalled August 25, 2025. Not repaired yet and no information from Manufacturer, Chrysler Corp. The screen shows black and streaks, sometimes reflects upside down images. I have the 2020 Dodge Journey and it is difficult to see when backing.

Incident date: Aug 25, 2025

Incident date: Apr 11, 2026

Car was being drive on the Indiana road and rolled Down window and smelled something burning. Then all of a sudden the transmission fail light came on and the car started to power down and we pulled over. The engine was on fire.

Incident date: Apr 11, 2026

July 2021 bought ram 1500 limited. $75k September 2021 3k miles took to dealer with REVERSE TRAILER STEERING UNAVAILABLE MESSAGES AND BACK UP CAMERA issues. Not fixed. Issues still happening. DEC 2021 ram 1500 recall y80 issued. RTSCM NEEDS updated. April 2022 dealer visit 11k miles recall y80 addr... Read more

Incident date: Feb 1, 2024

Vehicle would not run due to a failed fuel pump control module. With a non-running engine, the transmission could NOT be placed into Neutral to be able to movie vehicle out of the road. Needed tow truck to move vehicle. This condition placed many people at risk as the vehicle could not be moved out ... Read more

Incident date: Feb 1, 2024

I was stopped at a traffic light, and my vehicle would not re-start when the traffic light turned green. It stalled because the Auto Idle Stop/Start (AIS) function did not work as intended. The dashboard cluster lights were all on (or many of them, at least). I had to collect myself, put the car ... Read more

Incident date: Feb 26, 2026

The instrument cluster (combination meter) failed completely and without warning, going entirely blank. This eliminated all speedometer, warning light, and indicator functionality. The failure began occurring intermittently before becoming persistent. No warning lamps or messages preceded the failur... Read more

Incident date: Feb 26, 2026

My 2019 GMC SLT seems to be having sensor problems. I keep getting a message that my driver assist is reduced and my A/C only blows out hot air. It’s done this to me randomly id say about 4-5 times. It will go off as I’m driving and than my temp gauge goes to zero. I did research and alot of o... Read more

Incident date: Feb 26, 2026

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving 30 MPH and attempting to accelerate, the vehicle hesitated, with the check engine warning light illuminated. The vehicle was driven back to the residence. The vehicle was not repaired. The dealer was not notified o... Read more

Incident date: Feb 26, 2026

The contact owns a 2014 Kia Soul. The contact received notification of NHTSA Campaign Number: 22V096000 (AIR BAGS). The vehicle was taken for the oil change, and the contact was informed that the engine was consuming an excessive amount of engine oil. The oil level was extremely low. The contact was... Read more

Incident date: Mar 24, 2026

I own a 2018 Toyota Camry XSE with a sunroof that is currently stuvck in tilt/ open position and will not close. Multiple independent mechanics have refused to attempt repair due to the high likelihood of the glass or mechanism breaking, and have advised that only Toyota dealership should handle the... Read more

Incident date: Aug 26, 2025

If my car can burn up because of this issue, why isn't a replacement part available? Is Ford going to wait till it burns? Seems to me if the problem is known you'd rather fix it than pay out lawsuits.

Incident date: Aug 26, 2025

The contact owns a 2024 Cadillac Lyriq. The contact stated that while reversing, the rear-view safety sensor alert did not function as intended. In addition, the contact stated that the auto-braking safety sensor did not activate. The contact's vehicle crashed into a tree. The vehicle was not diagno... Read more

Crash

Incident date: Aug 1, 2025

The contact owns a 2022 Toyota Highlander Hybrid. The contact stated that the second-row seats had been making an abnormal rattling sound. Additionally, the contact stated that there was an abnormally strong foul odor inside the vehicle. The contact stated that upon taking the vehicle to the car wa... Read more

Incident date: Mar 2, 2026

48V DCDC converter failed leaving car with no power or option to move safety to the side of the road. Part currently backordered due to a high amount of failures.

Incident date: Mar 2, 2026

The contact owns a 2024 Honda Odyssey. The contact stated that while stopped and using the Auto START/STOP feature, the vehicle failed to restart as designed. While attempting to restart the vehicle, the battery warning light flashed on the instrument panel. The vehicle restarted after several minut... Read more

Incident date: Feb 1, 2025

My truck experienced a P0302 misfire on the freeway, which caused it to shake immediately and made it very difficult to drive. I had it towed to the dealership, and they told me there was water in the spark‑plug wells, which was surprising since I live in Las Vegas, NV, where it rarely rains. My s... Read more

Incident date: Apr 6, 2024

engine light #2 GDI injector at 60,900 miles been repaired but not under warranty out at 60,000 miles

Incident date: Jan 29, 2026

The seat belt does not retract. There is a crack where the seat belts enter the post and compresses the seat belt. I took it to the dealer and they would love to fix it but there are no parts available so they can not do anything. In summary we use the seatbelt only as a decoration piece so we do n... Read more

Incident date: Nov 29, 2025

ICCU Unit went bad in 2025. Car totally dead. Jumped, taken to dealership, about 1 week to fix ICCU and blown fuse. A couple months later car totally dead again. Now bad battery. I am concerned about driving anywhere now. Was stranded last time it totally died. 75 year old female, should not ... Read more

Incident date: Oct 25, 2025

I will be going 50-65 mph down the highway and my jeep will just die. It will die for about 10-15 seconds then start again. This is very dangerous. I have talked to multiple people that this has happened too.

Incident date: Oct 25, 2025

Car rolls after parking brake is set. This happens on low hill grade and high hill grade parking location.

Incident date: Nov 24, 2025

At around 8:00PM on Saturday, 11/22/25 a neighbor noticed both of the car's hazard lights were still lit. He knocked on our front door to notify us but no one was home at the time. Then, a few hours later at around midnight the neighbor saw the windshield completely cracked through and it looked lik... Read more

Fire

Incident date: Jul 17, 2021

Despite being up-to-date on recalls for this vehicle intended to address failures with the integrated charging control unit (ICCU), I still experienced an ICCU failure. I was driving along a surface road at approximately 40 mph for about 9 minutes when I heard a pop that sounded like cargo shifting ... Read more

Incident date: Jul 17, 2021

I have a 2019 Jeep Cherokee with only 30,000 miles. The car is mostly used to drive to and from work. Nothing crazy. The SVC 4WD light came on. I took it to a JEEP dealership. They said, “Transfer Case - Clutch Pressure Regulating Solenoid: C14A7-97 - PTU Motor-Component or System Operation Obstru... Read more

Incident date: Jun 17, 2024

The contact owns a 2021 Ford Mustang Mach-E. The contact stated that while driving approximately 20 - 25 MPH in the rain at night, the brake pedal was bouncing up and down. The contact stated that the doors locked and failed to open. Additionally, the vehicle stalled. The contact stated that the ha... Read more

Incident date: Mar 15, 2025

All of these failed again after repair, the car hes been disabled for over 2 years with the same failures. < Dealer Recalls 14115 Dec 5, 2014 Product Safety - Electric Power Steering Assist 14113C Jul 17, 2014 Product Safety - Replace Ignition Lock Cylinder and Ignition Key 14113 Jul 17, 2014 Produc... Read more

Incident date: Sep 6, 2024

The camera/ screen doesn’t always come on when you start the vehicle. Sometimes I start the truck and then put it in reverse but the camera does not display in the screen. At times the screen doesn’t turn on for several minutes after I’m driving.

Incident date: Mar 27, 2025

Lemon Was sold a car with a class action lawsuit in progress, still was leased to me stuck with payments with a blown engine. Now can't even open it

Incident date: Jul 30, 2025

I am writing to formally report a serious safety incident involving my Tesla Model Y 2023, VIN: [XXX] , in which the front right tire detached from the axle while parking on [XXX] at [XXX] . Description of Incident: While maneuvering the car slowly into a parking spot, the front tire suddenly dislo... Read more

Incident date: Jul 30, 2025

To Whom It May Concern, Subject: Formal Complaint – 2011 Hyundai Sonata GLS Tail Light Meltdown / Fire Hazard Date: August 3, 2025 I am writing to formally report a serious safety issue with my 2011 Hyundai Sonata GLS, specifically concerning the tail light assembly, which has melted and poses ... Read more

Incident date: Jul 3, 2025

●Vehicle tries to pull me into a completely different lanes I have no intentions of trying to go into while on the highway ●Vehicle completely shut off WHILE DRIVING. Electrical panel flashed with all the lights then said to start Vehicle manually. ●Vehicle's gas saving feature when stopped, w... Read more

Incident date: Jul 1, 2025

Power steering module failure

Incident date: Jul 1, 2023

As this car was being driven by my mother, she was going approximately 40 mph around a turn on a road she drives every day and for now reason the car starting saying she had been in a crash, the steering stopped working and the brakes locked and she was no longer in the car. She was able to manueve... Read more

Incident date: Jun 15, 2022

As I was driving, I reached out over the dashboard and accidentally lightly bumped the front windshield with my hand. Light enough that my middle knuckle barely tapped the glass, and the windshield spider cracked completely top to bottom, left to right, and every other angle. The force can be compar... Read more

Incident date: Jun 16, 2025

I was driving on a bridge and my ball joint broke. Blew a hole through my tire and my rim and the fender flare blew off. I had had that same ball joint replaced approximately two years prior maybe sooner. I got this Jeep in 2017 and I have replaced the driver side ball joint twice the passenger side... Read more

Incident date: Apr 2, 2024

CHEVROLET COLORADO SLOWS DOWN FOR NO REASON

Incident date: Apr 2, 2024

CHEVROLET COLORADO SLOWS DOWN FOR NO REASON

Incident date: Apr 2, 2024

Transmission fails to automatically shift into 9th gear. A GM bulletin #21-NA-181 indicates this is normal for efficiency operation, but the information indicated is false. Experiencing 9th gear is allowed to be shifted when manually over ridden or when shift to manual mode (without shifting to 9th ... Read more

Incident date: Mar 1, 2025

My 2019 GMC Acadia with 33,000 miles on it started to give me a notification to "Shift to Park" even though I had already shifted the vehicle into park. A "ding! ding! ding!" alarm wouldn't go off and the vehicle wouldn't turn off unless I repeatedly changed the gears until it read it was in park. ... Read more

Showing 50 of 92 complaints.

NHTSA Safety Ratings, 2020 DODGE JOURNEY

2020 Dodge Journey SUV FWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	18.5%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2020 DODGE JOURNEY

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.4L 4-cyl, Automatic 4-spd (Front-Wheel Drive)	19.0	25.0	21.0	Regular	$2,950

CO2 Emissions: 420.0 g/mile (Small Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2020 DODGE JOURNEY

149 manufacturer communications from 64 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	17
350000 EQUIPMENT	16
160000 STRUCTURE	15
100000 POWER TRAIN	14
060000 ENGINE AND ENGINE COOLING	13
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM	7
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER	6
050000 PARKING BRAKE	6

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

114000 ELECTRICAL SYSTEM:WIRING

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Suspected engine coolant leak.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

280000 BACK OVER PREVENTION

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

135000 VISIBILITY:REARVIEW MIRRORS/DEVICES

Mirror

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

030000 BRAKES (PWS)

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

110000 ELECTRICAL SYSTEM

280000 BACK OVER PREVENTION

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to d

160000 STRUCTURE

353000 EQUIPMENT:ELECTRICAL

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

160000 STRUCTURE

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

980000 UNKNOWN OR OTHER

163200 STRUCTURE:INTERIOR PANELS:DOOR

160000 STRUCTURE

100000 POWER TRAIN

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

103230 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

110000 ELECTRICAL SYSTEM

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

980000 UNKNOWN OR OTHER

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

100000 POWER TRAIN

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

980000 UNKNOWN OR OTHER

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

353000 EQUIPMENT:ELECTRICAL

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

353000 EQUIPMENT:ELECTRICAL

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C Does Not Cool Properly

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Does Not Cool Properly

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C Does Not Cool Properly

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

A/C Does Not Cool Properly

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Does Not Cool Properly

350000 EQUIPMENT

Preventative A/C Recycling/Charging Station Contamination

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Preventative A/C Recycling/Charging Station Contamination

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Preventative A/C Recycling/Charging Station Contamination

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

114000 ELECTRICAL SYSTEM:WIRING

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Re

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Does Not Cool Properly (Rev. A reference missed on final)

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C Does Not Cool Properly

350000 EQUIPMENT

A/C Does Not Cool Properly

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C Does Not Cool Properly

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Does Not Cool Properly

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Does Not Cool Properly

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

100000 POWER TRAIN

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

110000 ELECTRICAL SYSTEM

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

350000 EQUIPMENT

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

110000 ELECTRICAL SYSTEM

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

100000 POWER TRAIN

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

110000 ELECTRICAL SYSTEM

Battery Tester Warranty Code Procedures, Medtronic Update Process

350000 EQUIPMENT

Battery Tester Warranty Code Procedures, Medtronic Update Process

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

100000 POWER TRAIN

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not

060000 ENGINE AND ENGINE COOLING

Customer complaint may include engine oil leak/consumption.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system

Showing 100 of 149 bulletins.

NHTSA Safety Investigations, DODGE JOURNEY

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Open , Model Year: 2009

Vehicle entrapment

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved pa... Read more

PE, Closed , Model Year: 2017

Back up camera failure

On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles. Complainants reported experiencing black screens, upside down im... Read more

PE, Closed , Model Year: 2009

Vehicle entrapment

The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect ... Read more

RQ, Closed , Model Year: 2015

Stall from Crankshaft\Camshaft Failure

On December 13, 2016, the National Highway Traffic Safety Administration (NHTSA) received recall 16V-907 from Fiat Chrysler Automobiles (FCA) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 Model Year Dodge Journey, Jeep Compass, and Jeep Patriot vehi... cles. The failure of the crankshaft or camshaft sensor may lead to a loss of motive power (LOMP) in the recalled vehicles. Following the receipt of recall 16V-907, the Office of Defects Investigation (ODI) received 127 vehicle owner’s questionnaires (VOQ), in which consumers allege experiencing crankshaft or camshaft failures on similar vehicles not included in the recall. On July 22, 2022, this Recall Query was opened to further assess the scope, frequency, and safety consequences of the alleged defect described in the recall. During this investigation, ODI sent two information request (IR) letters to FCA. The first letter was sent on August 15, 2022, and the second on July 12, 2024. Responses to these IR letters, that included manufacturer claim data related to the alleged defect, were received on September 26, 2022, and September 6, 2024, respectively. Analysis of ODI and FCA claim data identified two failure modes relating to intermittent crankshaft and camshaft sensor loss of signal. The first failure mode involves a faulty crankshaft or camshaft electrical connector, as identified in recall 16V-907. The second failure mode involves a faulty crankshaft and/or camshaft position sensor. Both failure modes exhibit intermittent operation of the crankshaft and/or camshaft position sensor that can result in a malfunction indicator lamp (MIL), engine stall while driving, or a no start condition. For the first failure mode, the claim data indicates that the majority of failures resulted in a LOMP and occurred on vehicles covered by recall 16V-907. For the second failure mode, the claim data indicates that the majority of failures resulted in a MIL or no start condition and occurred on vehicles manufactured prior to the vehicles covered by recall 16V-907. VOQ and claim data submitted to NHTSA, involving vehicles built outside the scope of recall 16V-907, commonly do not describe a LOMP. These claims typically describe experiencing symptoms such as a MIL, Diagnostic Trouble Code (DTC) associated with crank/camshaft position sensor, and subsequent visits to a dealership. A substantially smaller percentage of the complaints allege an actual LOMP ( During production, FCA implemented multiple corrective actions to address the camshaft/camshaft sensor signal issue. The last of which was a software update that occurred in February 2016 and based on the claim data, addressed the crankshaft and/or camshaft position sensor issues that were leading to MIL or no start. For vehicles built prior to the software update, the sensor failures were normally covered under warranty. FCA’s assessment of the alleged defect is that the subject vehicles (not included in recall 16V-907) are not typically experiencing a LOMP when they have trouble with their crankshaft and/or camshaft position sensor and for that reason it does not represent a safety defect. FCA states consumers experience multiple warning signs including MIL illumination, drive quality changes, or no start conditions when a crankshaft and/or camshaft position sensor is failing. Based on ODI's analysis of the failure modes, the failure mode for vehicles not included in recall 16V-907 is unlikely to result in LOMP. The data indicates that vehicles not included in the recall experience LOMP at much lower rates than the recalled population. In addition, ODI is not aware of any related vehicle crashes or injuries in that time. Given these facts, a safety-related defect trend has not been identified at this time. Accordingly, this investigation is closed without action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

DODGE JOURNEY - All Years Overview

Complete safety history for the DODGE JOURNEY across all model years (2009, 2020).

52 Total Recalls

8,012 Total Complaints

4 Investigations

377 Reported Crashes

162 Reported Fires

2 Reported Deaths

DODGE JOURNEY - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2020 (current)	1	92
2019	1	134	View
2018	6	350	View
2017	2	317	View
2016	4	614	View
2015	6	872	View
2014	7	654	View
2013	4	509	View
2012	6	623	View
2011	4	253	View
2010	3	1,484	View
2009	8	2,091	View
2008	0	12	View
2007	0	7	View

Other DODGE Models

Model	Recalls	Complaints
DURANGO	234	19,190	View
CARAVAN	213	14,304	View
GRAND CARAVAN	203	18,754	View
CHARGER	200	8,152	View
RAM	176	5,521	View
DAKOTA	153	9,250	View
CHALLENGER	102	2,357	View
STRATUS	94	3,621	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 DODGE JOURNEY

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2020 DODGE JOURNEY

Safety Technology

EPA Fuel Economy, 2020 DODGE JOURNEY

Technical Service Bulletins, 2020 DODGE JOURNEY

Most Affected Components

NHTSA Safety Investigations, DODGE JOURNEY

DODGE JOURNEY - All Years Overview

DODGE JOURNEY - Year by Year

Other DODGE Models