2014 DODGE JOURNEY

7 recalls, 654 complaints - 315 TSBs - 4/5 safety rating

ELECTRICAL SYSTEM:WIRING

Defect Description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler... Read more

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise... Read more

4,815,661 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EQUIPMENT

Defect Description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma... Read more

Consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd... Read more

61,791 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

AIR BAGS:FRONTAL

Defect Description

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Consequence

Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

Remedy

Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1... Read more

363,480 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Consequence

A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

8,569 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Elec... Read more

Consequence

If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may... Read more

275,187 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ENGINE AND ENGINE COOLING:ENGINE

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

Consequence

If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

Remedy

Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.

145,379 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EQUIPMENT:OTHER:LABELS

Defect Description

Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. ... Read more

Consequence

With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began April 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P70.

667 vehicles affected

Manufacturer: Chrysler Group LLC

Complaint Statistics

654 total complaints 51 crashes 18 fires 74 injuries

Top Reported Components

Component	Complaints
ENGINE	99
ELECTRICAL SYSTEM	97
SERVICE BRAKES	72
UNKNOWN OR OTHER	60
AIR BAGS	46
ELECTRONIC STABILITY CONTROL (ESC)	41
POWER TRAIN	36
STEERING	36
SEATS	30
VEHICLE SPEED CONTROL	26

Incident date: Aug 1, 2026

Won't start sometimes. This is because the BRAND NEW battery is slowly draining. Yet nothing has been left on, no lights, doors all securely shut. Nothing is left on that's visible anyway. Left me stranded and had to get towed or jumped. The battery is brand new as I mentioned. Afraid it's going to ... Read more

Incident date: Aug 1, 2026

Incident date: Jul 1, 2026

Back hatch/door/trunk does not close and latch.This is dangerous because things could fly out. I find it very odd that this vehicle doesn't have a trunk release from the inside and you have to manually open it and get out of the vehicle. No button option on key fob to open the "truck" or hatch eithe... Read more

Incident date: Jul 1, 2026

Incident date: Aug 28, 2026

On Friday, August 28, 2026, my wife entered our 2014 Dodge Journey and found that the drivers side head rest had burst open. The vehicle was parked in our driveway. Thankfully neither of use were driving the vehicle when this occurred, as this could have caused an accident. There was no warning from... Read more

Incident date: Aug 1, 2026

Rearview camera not working. I received a recall notice and 2 days later my rear view camera stopped working, but for some reason my vehicle is not on the list to be repaired?

Incident date: Jul 27, 2026

Vehicle came in for service and the gear selector lever on the steering column was found to be loose. Upon further inspection it was found that the two phillips head screws that hold the gear selector lever to the column assembly had come loose and one had fallen out completely.

Incident date: Jun 12, 2026

Engine and engine components caught fire while driving. This put my husbands life at risk and could have caused harm to other drivers if he was driving on a busier road. Car fire could have completely engulfed the car and caused harm or even death. Fire department was called to assist with extinguis... Read more

Fire

Incident date: Jun 12, 2026

Fire

Incident date: Jun 12, 2026

Fire

Incident date: Apr 1, 2026

Unsure of the part or system that failed, however the auxiliary battery and power distribution system part was replaced previously and did not correct the problem. My safety was at risk when the speed and steering were affected. An independent service center worked on it and reproduced it. The car ... Read more

Incident date: Apr 1, 2026

The car is a 2018 Ford edge titanium 2.0L Eco Boost engine.After 75,600 miles the check engine light came on. After a local auto repair shop diagnosed the problem as a coolant contamination in cylinder 3, I was instructed to take the car to a Ford dealer because a new engine was needed. The dealer c... Read more

Incident date: Apr 1, 2026

Transmission has been having intermitten issues with slow or sluggish acceleration. The RPM dial would oscoliate before it would shift or you would it feel the car jerk while driving like its attempting to shift. Ive had this vehicle in and out of multiple toyota dealerships and they always said ... Read more

Incident date: Apr 1, 2026

The ABS control module and Hydraulic Control module are faulty and available for inspection. My safety is at risk because the vehicle will go into a skid upon hard braking (ABS not fuctioning), the vehicle will spin tires upon acceleration (traction control inoperative). The above listed components ... Read more

Incident date: Apr 1, 2026

Incident date: Mar 27, 2026

Electrical goes crazy when driving and parked , radio comes on, switches from AC to heat , on its own , calls people in my contact list , calls 911, screens goes blank at times , flashes on and off , heated seat on driver side gets way to hot , passenger seat ok so far , headlight keeps going out on... Read more

Incident date: Apr 8, 2026

Vehicle stutters when accelerating under normal driving conditions, causing uneven acceleration which can be dangerous in a situation where I am merging into traffic or turning from a stop onto a roadway. I believe this may be connected to the fuel injector recall which has been open without repair ... Read more

Incident date: Jan 18, 2026

Bosch high pressure fuel pump failure at 76K miles. Resulted in being stranded out of state. Dealer could not repair the fuel pump after having the vehicle for over 1 month. Dealer stated fuel pump under warranty. Dealer claimed contaminated fuel was the cause but could not prove it. Warranty d... Read more

Incident date: Oct 4, 2024

The contact owns a 2015 Mercedes-Benz E350. The contact stated that while his daughter was driving at various speeds, the steering wheel became difficult to steer in either direction. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired... Read more

Incident date: Dec 4, 2023

Dashboard lit up like a Christmas tree. Multiple warning lights all at once. This issue has been reported on multiple Mazda vehicle years. Took to Delker Auto repairs. Is electrical problem. Stated that so far nothing wrong with components. Will have to hunt for. Mazda has known electrical issues. I... Read more

Incident date: Nov 24, 2025

The contact owns a 2015 Land Rover Range Rover. The contact stated that while accelerating or making a turn, there was an abnormal knocking sound coming from the front-end of the vehicle, and the vehicle vibrated. The contact stated that the failure had become more persistent and noticeable over tim... Read more

Incident date: Nov 8, 2025

The vehicle caught fire while it was in motion; there were loud bangs and a lot of noise, and smoke started coming out of the front, and the engine and the undercarriage caught fire.I managed to turn it off, but when they were towing it, the mechanics did the diagnostic and found wires were faulty a... Read more

Crash Fire

Incident date: Aug 25, 2023

Replaced Master Brake Cylinder and Brake Booster due to hard Braking. Also, ABS Control lights are illuminated. Codes show failed ABS module creating safety issue when fast breaking. Brake pushes down to the floor periodically Repair is very costly to fix.

Incident date: Jul 8, 2025

Vehicle electronics began going crazy. The instrument cluster and gages just started flashing and pulsating. The transmission and mode selection cluster lit up like a Christmas tree. The engine power and steering went limp. The transmission eventually stuck in drive. This occurred twice while dri... Read more

Incident date: Aug 2, 2025

•Incident Details: •Both sudden shutdown incidents •“12V Battery” warning (first incident) •“Stop - Switch Off Vehicle” warning (second incident) •That it happened with children in the car on a tollway Safety Concerns: •Loss of power steering/braking •Risk of collision •Repe... Read more

Incident date: Aug 2, 2025

I bought this sonata one month ago. Driving down [XXX] in bonita springs Fla the car shut down. No noise all dash lights came on I got to a safe place. Sat in the parking lot of fresh market for at least 30 minutes went to start it and nothing happened. No crank nothing. AAA came towed it to my hous... Read more

Incident date: May 1, 2025

While driving the CMBS (crash mitigation braking system) turns on at random timed intervals causing sudden breaking and jerking of the steering wheel towards center. This causes severe safety issues including increasing the chances of a wreck due to wheel jerk movements during turning and sudden bre... Read more

Incident date: Mar 20, 2025

The passenger side daytime running light has burned out. Daytime running lights are a safety feature for myself and other drivers. The problem happens 100% of the time. The dealership has inspected the issue and suggest replacing the entire headlight assembly. It happened January 2025 and No warning... Read more

Incident date: Jan 28, 2025

My Rava car seat was recalled voluntarily due to an issue with the harness tether loosening from debris getting into the latch secondary to a manufacturer design flaw. When replacing my car seat cover as per the recall instructions, I discovered the impact foam on my Rava was completely cracked down... Read more

Incident date: Jan 28, 2025

Incident date: Nov 1, 2024

My car went to the dealership service department to be fixed because the recall piece broke in December. Middle of February they told me it was all fixed I picked it up and within 8 hours it wasn’t driving right and had a bunch of alerts. I tried to drive it home it broke down in 2 degrees weather... Read more

Incident date: Jan 28, 2025

On [XXX] I parked my 2024 Honda CR-V EXL on my driveway as I do every night. Night time temperatures that night dipped into the digits, around 6 or 7 degrees. The next morning, as I prepared to take my wife to work, I noticed a vertical crack on the driver's side rear view mirror. My vehicle is s... Read more

Incident date: Jan 28, 2025

- (1) failed/black instrument cluster/panel. unable to see mileage, fuel level, engine temperature, tire pressure, etc. - I can hear multiple warning lights going off, but I'm unable to see any. - the vehicle has been brought in for servicing at my nearest jeep dealership - the vehicle is currently ... Read more

Incident date: Jan 3, 2025

Delayed acceleration. Pulling into roadway and vehicle hesitant to go when gas pedal pressed. Unsafe condition

Incident date: Jan 3, 2025

Driving down road and came to stop sign and vehicle engine turned off due to start/stop feature and would not turn back on. Received alert battery was going into deep sleep mode. While stuck at stop sign. Had to put in park, turn vehicle off and back on to proceed to move. This is 3rd time see pic o... Read more

Incident date: Jan 3, 2025

Delayed acceleration. Pulling into roadway and vehicle hesitant to go when gas pedal pressed. Unsafe condition

Incident date: Jan 1, 2025

My 2013 Ram pick-up truck has the same problem as everyone else's the electric rack and pinion which it went out last year. I think I might have a blown head gasket. My truck is broke down infront of my home. I'm disabled I can't afford to get it fixed at the moment

Incident date: Oct 22, 2024

The contact owns a 2014 Ford Escape. The contact stated that while depressing the accelerator pedal excessively, the vehicle would respond as needed. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that coolant was leaking into a cylinder and the cylinder wa... Read more

Incident date: Oct 3, 2024

Oct 24th, 2024 on highway had accelerated to 75, all of a sudden, car experienced mechanical shutdown, engine light came on would go fast slow down, felt like braking down, engine light was solid, had to get very slowly somehow into the brake down lane. Turned the car off, waited long time...got ad... Read more

Incident date: Sep 30, 2024

Stalling when braking and then accelerating. Car sputtered while on highway and then it stopped running . The car indicated to try to put it in neutral and start again. This did not work after several tries. The car will not successfully start up.

Incident date: Sep 30, 2024

Incident date: May 10, 2024

Vehicle enters "Deep Sleep" mode NEARY EVERY DAY and all 12 volt systems such as lighting are not useable. Vehicle will NOT START sometimes when Deep Sleep mode occurs. No matter how much we charge the 12v battery, this deep sleep issue will return within 1 day. Dealer has not fixed this issue after... Read more

Incident date: Aug 15, 2024

I have a 2016 Kia soul. Second owner. 144,000+ miles. For nearly a year my car has been consuming oil at an alarming rate. But I have no oil leaks anywhere. My dealership did an oil consumption test about 5-6 months ago and within 1000 miles, I was already below the half way line on my dipstick but ... Read more

Incident date: Aug 12, 2024

Emissions systems problem

Incident date: Jul 14, 2024

I have a 22 hybrid maverick with ~ 27,000. I was driving back home from out of town and I had already driven for a good two and a half hours. I was passing an 18 wheeler when suddenly my whole truck turned off. The dash, infotainment screen all black. I tried to turn on the hazards but nothing came ... Read more

Incident date: Aug 14, 2023

The contact owns a 2011 Ford F-150. The contact stated while driving at various speeds, the transmission was slipping between gears with an unknown warning light illuminated. The contact stated that when the failure occurred, the transmission intermittently became inoperable but then regained normal... Read more

Incident date: May 18, 2024

my back window exploded at a stop light, literally out of nowhere

Incident date: Jun 15, 2023

Loss power, gear selector "D" flashing. Dashboard has check engine light on, displays "service AdvanceTrac and Hill start assist not available. Could have got into an accident if not for fact I was just leaving a light, going maybe 35 MPH. After stopping, I let my foot of the break and it was accele... Read more

Showing 50 of 654 complaints.

NHTSA Safety Ratings, 2014 DODGE JOURNEY

2014 Dodge Journey SUV FWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	4 / 5 ★★★★☆
Rollover	4 / 5 ★★★★☆
Rollover Risk	17.9%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2014 DODGE JOURNEY

315 manufacturer communications from 134 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	40
350000 EQUIPMENT	33
100000 POWER TRAIN	33
060000 ENGINE AND ENGINE COOLING	29
160000 STRUCTURE	24
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	21
060000 ENGINE (PWS)	15
118000 ELECTRICAL SYSTEM:SOFTWARE	13

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

350000 EQUIPMENT

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

060000 ENGINE AND ENGINE COOLING

280000 BACK OVER PREVENTION

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to d

160000 STRUCTURE

100000 POWER TRAIN

Emissions recal U67 Catalytic Converter Efficiency

160000 STRUCTURE

103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency

980000 UNKNOWN OR OTHER

Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency

160000 STRUCTURE

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

160000 STRUCTURE

163200 STRUCTURE:INTERIOR PANELS:DOOR

980000 UNKNOWN OR OTHER

160000 STRUCTURE

100000 POWER TRAIN

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace

980000 UNKNOWN OR OTHER

Customer Satisfaction Notification V51 Reprogram Powertrain Control Module

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Customer Satisfaction Notification V51 Reprogram Powertrain Control Module

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

103230 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

160000 STRUCTURE

100000 POWER TRAIN

050000 PARKING BRAKE

160000 STRUCTURE

100000 POWER TRAIN

050000 PARKING BRAKE

160000 STRUCTURE

100000 POWER TRAIN

050000 PARKING BRAKE

160000 STRUCTURE

100000 POWER TRAIN

050000 PARKING BRAKE

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

100000 POWER TRAIN

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$)

350000 EQUIPMENT

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ARE

100000 POWER TRAIN

114000 ELECTRICAL SYSTEM:WIRING

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Re

060000 ENGINE (PWS)

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE (PWS)

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

110000 ELECTRICAL SYSTEM

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

100000 POWER TRAIN

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

100000 POWER TRAIN

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

160000 STRUCTURE

100000 POWER TRAIN

050000 PARKING BRAKE

100000 POWER TRAIN

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag

160000 STRUCTURE

100000 POWER TRAIN

050000 PARKING BRAKE

100000 POWER TRAIN

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

060000 ENGINE AND ENGINE COOLING

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

100000 POWER TRAIN

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

060000 ENGINE AND ENGINE COOLING

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

060000 ENGINE AND ENGINE COOLING

Customer complaint may include engine oil leak/consumption.

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not

221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. B)

356000 EQUIPMENT ADAPTIVE/MOBILITY

Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t

350000 EQUIPMENT

220000 SEATS

222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)

222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)

221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)

220000 SEATS

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)

222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

350000 EQUIPMENT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

220000 SEATS

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

350000 EQUIPMENT

220000 SEATS

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

220000 SEATS

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

110000 ELECTRICAL SYSTEM

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

060000 ENGINE (PWS)

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

108000 POWER TRAIN:TRANSMISSION CASE/HOUSING

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

Showing 100 of 315 bulletins.

NHTSA Safety Investigations, DODGE JOURNEY

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Open , Model Year: 2009

Vehicle entrapment

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved pa... Read more

PE, Closed , Model Year: 2017

Back up camera failure

On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles. Complainants reported experiencing black screens, upside down im... Read more

PE, Closed , Model Year: 2009

Vehicle entrapment

The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect ... Read more

RQ, Closed , Model Year: 2015

Stall from Crankshaft\Camshaft Failure

On December 13, 2016, the National Highway Traffic Safety Administration (NHTSA) received recall 16V-907 from Fiat Chrysler Automobiles (FCA) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 Model Year Dodge Journey, Jeep Compass, and Jeep Patriot vehi... cles. The failure of the crankshaft or camshaft sensor may lead to a loss of motive power (LOMP) in the recalled vehicles. Following the receipt of recall 16V-907, the Office of Defects Investigation (ODI) received 127 vehicle owner’s questionnaires (VOQ), in which consumers allege experiencing crankshaft or camshaft failures on similar vehicles not included in the recall. On July 22, 2022, this Recall Query was opened to further assess the scope, frequency, and safety consequences of the alleged defect described in the recall. During this investigation, ODI sent two information request (IR) letters to FCA. The first letter was sent on August 15, 2022, and the second on July 12, 2024. Responses to these IR letters, that included manufacturer claim data related to the alleged defect, were received on September 26, 2022, and September 6, 2024, respectively. Analysis of ODI and FCA claim data identified two failure modes relating to intermittent crankshaft and camshaft sensor loss of signal. The first failure mode involves a faulty crankshaft or camshaft electrical connector, as identified in recall 16V-907. The second failure mode involves a faulty crankshaft and/or camshaft position sensor. Both failure modes exhibit intermittent operation of the crankshaft and/or camshaft position sensor that can result in a malfunction indicator lamp (MIL), engine stall while driving, or a no start condition. For the first failure mode, the claim data indicates that the majority of failures resulted in a LOMP and occurred on vehicles covered by recall 16V-907. For the second failure mode, the claim data indicates that the majority of failures resulted in a MIL or no start condition and occurred on vehicles manufactured prior to the vehicles covered by recall 16V-907. VOQ and claim data submitted to NHTSA, involving vehicles built outside the scope of recall 16V-907, commonly do not describe a LOMP. These claims typically describe experiencing symptoms such as a MIL, Diagnostic Trouble Code (DTC) associated with crank/camshaft position sensor, and subsequent visits to a dealership. A substantially smaller percentage of the complaints allege an actual LOMP ( During production, FCA implemented multiple corrective actions to address the camshaft/camshaft sensor signal issue. The last of which was a software update that occurred in February 2016 and based on the claim data, addressed the crankshaft and/or camshaft position sensor issues that were leading to MIL or no start. For vehicles built prior to the software update, the sensor failures were normally covered under warranty. FCA’s assessment of the alleged defect is that the subject vehicles (not included in recall 16V-907) are not typically experiencing a LOMP when they have trouble with their crankshaft and/or camshaft position sensor and for that reason it does not represent a safety defect. FCA states consumers experience multiple warning signs including MIL illumination, drive quality changes, or no start conditions when a crankshaft and/or camshaft position sensor is failing. Based on ODI's analysis of the failure modes, the failure mode for vehicles not included in recall 16V-907 is unlikely to result in LOMP. The data indicates that vehicles not included in the recall experience LOMP at much lower rates than the recalled population. In addition, ODI is not aware of any related vehicle crashes or injuries in that time. Given these facts, a safety-related defect trend has not been identified at this time. Accordingly, this investigation is closed without action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

DODGE JOURNEY - All Years Overview

Complete safety history for the DODGE JOURNEY across all model years (2009, 2020).

52 Total Recalls

8,012 Total Complaints

4 Investigations

377 Reported Crashes

162 Reported Fires

2 Reported Deaths

DODGE JOURNEY - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2020	1	92	View
2019	1	134	View
2018	6	350	View
2017	2	317	View
2016	4	614	View
2015	6	872	View
2014 (current)	7	654
2013	4	509	View
2012	6	623	View
2011	4	253	View
2010	3	1,484	View
2009	8	2,091	View
2008	0	12	View
2007	0	7	View

Other DODGE Models

Model	Recalls	Complaints
DURANGO	234	19,190	View
CARAVAN	213	14,304	View
GRAND CARAVAN	203	18,754	View
CHARGER	200	8,152	View
RAM	176	5,521	View
DAKOTA	153	9,250	View
CHALLENGER	102	2,357	View
STRATUS	94	3,621	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2014 DODGE JOURNEY

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2014 DODGE JOURNEY

Safety Technology

Technical Service Bulletins, 2014 DODGE JOURNEY

Most Affected Components

NHTSA Safety Investigations, DODGE JOURNEY

DODGE JOURNEY - All Years Overview

DODGE JOURNEY - Year by Year

Other DODGE Models