2010 DODGE JOURNEY
3 recalls, 1,481 complaints - 77 TSBs
16V273000 May 6, 2016
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Consequence
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
14V373000 Jun 26, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
Defect Description
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling ... Read more
Consequence
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash an... Read more
Remedy
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
10V475000 Oct 7, 2010
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect Description
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING, 300, CHARGER (LX) AND DODGE CHALLENGER (LC), AVENGER (JS), AND JOURNEY (JC), AS WELL AS MODEL YEAR 2011 DODGE RAM LIGHT DUTY PICKUP (DS) VEHICLES. SOME OF THESE VEHICLES MAY EXPERIENCE A SEPARATION AT THE CRIMPED END OF THE POWER STEER... Read more
Consequence
LEAKED POWER STEERING FLUID ONTO HOT ENGINE COMPONENTS COULD CAUSE A FIRE.
Remedy
DEALERS WILL INSPECT AND REPLACE AS NECESSARY THE POWER STEERING PRESSURE HOSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 20, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Complaint Statistics
1,481 total complaints
28 crashes 22 fires 29 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 565 |
| ENGINE | 167 |
| UNKNOWN OR OTHER | 109 |
| SERVICE BRAKES | 97 |
| AIR BAGS | 84 |
| STEERING | 68 |
| POWER TRAIN | 47 |
| ELECTRONIC STABILITY CONTROL (ESC) | 40 |
| EXTERIOR LIGHTING | 33 |
| SERVICE BRAKES, HYDRAULIC | 33 |
UNKNOWN OR OTHER
Jul 9, 2026
Incident date: Jul 8, 2026
I was backing out of the driveway. Pulled forward to a two-way stop and my driver side headrest exploded and shot my head forward and I almost went in a two-way traffic. Now I have whiplash
1 injured
ENGINE
Jun 18, 2026
Incident date: Jan 24, 2024
Car since bought either won't start or fails to come out of gear then stalls out in reverse or randomly in intersections I have small children and it's dangerous and several mechanic cant figure it out. Replaced batteries starters and issue continues
ELECTRICAL SYSTEM
Jun 18, 2026
Incident date: Jan 24, 2024
Car since bought either won't start or fails to come out of gear then stalls out in reverse or randomly in intersections I have small children and it's dangerous and several mechanic cant figure it out. Replaced batteries starters and issue continues
UNKNOWN OR OTHER
Jun 18, 2026
Incident date: Jan 24, 2024
Car since bought either won't start or fails to come out of gear then stalls out in reverse or randomly in intersections I have small children and it's dangerous and several mechanic cant figure it out. Replaced batteries starters and issue continues
POWER TRAIN
Apr 20, 2026
Incident date: Apr 10, 2026
Summary of Incident On February 21, 2026, a Level 2 charging event resulted in a catastrophic electrical failure involving my vehicle and the associated EV charging equipment. The incident caused: Severe damage to the EV charging connector (pigtail and receptacle) Destruction of my home inverter ... Read more
FUEL SYSTEM, GASOLINE
Apr 20, 2026
Incident date: Apr 10, 2026
The contact owns a 2024 Genesis GV80. The contact received notification of NHTSA Campaign Number: 26V229000 (Fuel System, Gasoline). The contact stated that on several occasions while driving at various speeds, there was an abnormal gasoline odor inside the cabin of the vehicle. While the vehicle wa... Read more
LANE DEPARTURE: BLIND SPOT DETECTION
Mar 26, 2026
Incident date: Mar 4, 2026
The Multipurpose Camera failed. Searches online and discussion with the dealers show this is a common problem. Result is shutdown of collision mitigation systems, blind spot indicators, lane divergence system, auto high beam, etc.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Mar 26, 2026
Incident date: Mar 4, 2026
The Multipurpose Camera failed. Searches online and discussion with the dealers show this is a common problem. Result is shutdown of collision mitigation systems, blind spot indicators, lane divergence system, auto high beam, etc.
SEAT BELTS
Jan 31, 2026
Incident date: Jan 16, 2026
Along with the two recalls of which I have not been contacted by Hyundai or provided any form of remedy, this is highly concerning and makes me feel extremely unsafe driving my vehicle, especially with the fact that I have small children and teenagers. My car had an issue from inception that I’ve ... Read more
ENGINE
Jan 21, 2026
Incident date: Jan 21, 2026
My 2019 Audi A6 sedan displays warnings for the Start/Stop system malfunction indicated in Audi's document: "Emissions Service Action Code: 27BQ" [XXX] I'm still waiting to hear if this has been elevated to Recall status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.... Read more
UNKNOWN OR OTHER
Oct 22, 2025
Incident date: Jul 13, 2025
When I push on break it doesn’t engage to Release car from park.
SERVICE BRAKES
Sep 17, 2025
Incident date: Sep 17, 2025
Speed sensor radar on right front tire sending alerts to car all at once — Antilock Brake Fault, Pre Collision Assist not available, Hill start assist. Steering wheel gets heavy randomly. And brakes start slipping. This is a safety hazard I have a baby. My car is only 5 years old problems like t... Read more
ENGINE
Aug 30, 2025
Incident date: Aug 24, 2025
My engine started making a knocking/sparking noise while I was driving on the interstate (with two children) in Utah, had to pull over to a gas station, barely made it there before the engine stalled. Had a mechanic come and affirm the engine was out, truck was towed to Ken Graf Honda in Riverdale ... Read more
POWER TRAIN
Aug 30, 2025
Incident date: Aug 24, 2025
NHTSA reported recalls on my vehicle which are now not being reported vin: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE
Jun 24, 2025
Incident date: Feb 26, 2025
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the check engine warning light illuminated. The contact heard an abnormal sound while attempting to start the vehicle. The contact stated that an independent... Read more
ENGINE AND ENGINE COOLING
Jun 24, 2025
Incident date: Feb 26, 2025
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the check engine warning light illuminated. The contact heard an abnormal sound while attempting to start the vehicle. The contact stated that an independent... Read more
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Jun 24, 2025
Incident date: Feb 26, 2025
The back up camera continues to suffer from frequent bugs- where when engaging reverse the back up camera system displays a message : "back up camera unvailable," This has been an known and ongoing issue with Polestar 2, and even with the most recent software update that was supposed to address the... Read more
STRUCTURE:BODY
May 31, 2025
Incident date: May 20, 2025
Passenger door opens consistently when hitting bumps in the road. Door ajar warning comes on instantly and car beeps.
UNKNOWN OR OTHER
Jan 10, 2025
Incident date: Aug 26, 2024
I was driving down [XXX] and the moonroof glass exploded out of the roof into the traffic behind me INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STRUCTURE:BODY
Dec 20, 2024
Incident date: Dec 20, 2024
tailgate latch does not work all the time . sometimes just drops open when driving.
ENGINE AND ENGINE COOLING
Oct 22, 2024
Incident date: Sep 5, 2024
The contact owns a 2017 Ford Escape. The contact stated there was heavy white smoke coming from the exhaust pipe at start-up. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and a dealer, and a diagnostic test was performed. The contact was informed t... Read more
ELECTRICAL SYSTEM
Aug 5, 2024
Incident date: Aug 5, 2024
The vehicle's charging system keeps failing and turning off the charger. The rear doors do not open from the inside of the vehicle (intermittently).
FUEL SYSTEM, GASOLINE
Jul 17, 2024
Incident date: Jul 24, 2022
The contact owns a 2018 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai... Read more
ELECTRICAL SYSTEM
Jul 12, 2024
Incident date: Jan 1, 2023
Blower motor shorted out and melted the wiring harness going to the blower motor and started smoking and almost caught on fire. Took the vehicle in for repair and there is a recall to replace the blower motor. The dealership stated they will replace the blower motor per the recall but I am responsib... Read more
AIR BAGS
Jul 12, 2024
Incident date: Jan 1, 2023
NO ACCIDENTS
ENGINE
Jul 12, 2024
Incident date: Jan 1, 2023
The contact owns a 2018 Audi Q3. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed as a failu... Read more
UNKNOWN OR OTHER
May 9, 2024
Incident date: Mar 11, 2023
Frame rust through.
ELECTRICAL SYSTEM
May 9, 2024
Incident date: Mar 11, 2023
My 2020 Kia Telluride SX model won’t start, I get an error “Check ESC“. It will also have other warning ligts come on also. The failure from the start seemed like the bad battery and a (TOC TOC) sound was heard when trying to turn it on several times Had the checked the battery and replaced be... Read more
ENGINE
Apr 22, 2024
Incident date: Mar 13, 2024
Coolant intrusion into engine cylinders causing engine overheating.Due to defective ford 2.0 ecoboost engine.
Other/I am not sure
Apr 22, 2024
Incident date: Mar 13, 2024
The Snuglock feature on the car seat is not securing the seat belt for a safe installation. My child is able to loosen the installation of the car seat belt by pushing on vehicle seat while rear facing in the car seat. This is a reoccurring problem, even after reinstallation. The seat belt comes loo... Read more
ELECTRICAL SYSTEM
Feb 10, 2024
Incident date: Feb 10, 2024
Ford has failed to find a solution in a reasonable time frame. Car was purchased to be used as a hybrid and we are no longer able to use the battery due to recall for now 8 months. Our car value is also now upside down over $6,000 as this function is no longer available. In addition to 8 months of f... Read more
STRUCTURE:INTERIOR PANELS:DASHBOARD
Feb 5, 2024
Incident date: Jan 1, 2016
The contact owns a 2013 Chevrolet Suburban. The contact stated that the dashboard had many fractures nearby the air bag enclosure. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not inclu... Read more
ENGINE
Feb 5, 2024
Incident date: Jan 17, 2024
its been three mos now with no waiting for ABS module overheat. recall came 2mos after purchasing car. Modules that could leak brake fluid causing electrical sort over-time. i do care giving for senior. That's not safe for me or them. There should be urgency for concern. Tks for your quick con... Read more
STEERING
Jan 22, 2024
Incident date: Feb 15, 2022
The contact owns a 2011 Ford Explorer. The contact stated that upon start of the vehicle, the power steering assist warning light appeared on the instrument panel. Despite the failure, the contact drove the vehicle to the dealer where the vehicle was diagnosed with a defective power steering module ... Read more
ENGINE
Dec 15, 2023
Incident date: Apr 5, 2023
Low engine oil pressure
ENGINE
Dec 15, 2023
Incident date: Dec 15, 2023
Engine would not accelerate after stopping at a store. Limped home at 15 mph. Engine light came on a few miles from home. Vehicle would not stay running the next morning and had to be towed to dealership. Problem was an injector that the seal had failed on causing the engine to flood with gasoline. ... Read more
POWER TRAIN
Dec 10, 2023
Incident date: Dec 10, 2023
Many issues with transmission shifting hard. Transmission not downshifting while stopped, so unable to take off normally. Transmission not engaging at all while on interstate traveling 65mph, forced to pull over to avoid causing accident. Warning lights including wrench, and engine appear, then disa... Read more
VISIBILITY/WIPER
Dec 10, 2023
Incident date: Dec 10, 2023
Cracked windshield (2nd incident in less than 18 months). Windshield cracked without any impact with rocks or other objects. This is an OEM windshield that was installed and calibrated at Sheehy Subaru Springfield, VA. This windshield easily cracks or is damage (impacts blemishes) by minor/smal... Read more
ELECTRICAL SYSTEM
Oct 20, 2023
Incident date: Oct 13, 2018
I purchased the truck used June 2023. Odometer currently 47,700 miles. The service power steering light flashes on the evic screen. The steering will be extremely difficult because it is electrical power steering. The problem started October 9th 2023 and has been intermittent. A mechanic did hook... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Oct 5, 2023
Incident date: Oct 15, 2018
* ABS Module and Hydraulic control unit (HCU), it was not available upon request, I had to wait two years for the parts. * No break assists while driving, brake pedal would go to floor, causing me to keep pumping the breaks until I came to a complete stop. * Yes, the problem was confirmed by the de... Read more
LATCHES/LOCKS/LINKAGES
Sep 24, 2023
Incident date: Jul 8, 2023
Child lock saftey feature not working, the car will make a lock noise as if flickering then a pop up will show on the dash stating child lock is not working
FUEL/PROPULSION SYSTEM
Jul 22, 2023
Incident date: Jul 21, 2023
Hyundai is having failed engine problems after certain amount of mileage. The engine is burning oils with no leaks anywhere in the engine. You change engine oil after a week we will see the engine light flashing on your dashboard.This is my 2nd vehicle with the same problem. Thank you
STEERING
Jul 13, 2023
Incident date: Apr 10, 2023
The contact's wife owns a 2013 Ford Escape. The contact stated that while his wife was starting the vehicle, the message "Power Steering Assist Fault" was displayed, and the steering wheel was significantly difficult to steer. The dealer was notified of the failure and informed the contact that the ... Read more
ENGINE
May 10, 2023
Incident date: Dec 23, 2022
I have attached a PDF with all documented information including service records, tow, etc. on December 3, 2022 I was driving home on the highway at approximately 45 mph and the engine started shaking uncontrollably. I barely made it into my driveway as it is directly off the highway. I have proceed... Read more
UNKNOWN OR OTHER
May 10, 2023
Incident date: Dec 23, 2022
Component: Side-view memory mirrors. Available for inspection. After locking car and then unlocking to re-enter the car, side view mirrors do not return to the proper memory position. Need to press the memory button again to set the mirror's proper position. If mirror not in proper position, car on... Read more
UNKNOWN OR OTHER
May 5, 2023
Incident date: Aug 18, 2021
I was driving down a highway with no other cars near me and heard a loud noise (sounded like a gunshot). I pulled over and my sunroof had exploded. The glass was facing upwards not downwards. It appears it exploded from the inside not by a foreign object.
POWER TRAIN
May 5, 2023
Incident date: May 5, 2021
Service shifter light illuminates several times per month but disappears when engine is off. Battery randomly drains all power and needs to be jump started when temperature outside is warmer than 76 degrees
ELECTRICAL SYSTEM
May 1, 2023
Incident date: Apr 28, 2023
Dear NHTSA, I am writing to express my concerns about the safety of the 2011 Mini Cooper, specifically regarding the Car Access System (CAS) module. There is a widespread issue with the CAS module failing, which can result in the vehicle not starting or even stalling while driving. This poses a ser... Read more
EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
Apr 7, 2023
Incident date: Apr 1, 2022
Driving a 2022 Kenworth w900 studio sleep. Stopped for fuel, fixed coffee, and walked my dog. Thirteen miles later the truck just started vibrating and immediately took a left turn into the center barrior. The truck hasnt even had its first oil change. Front BUMPERS and fenders had mimimal damge.th... Read more
Crash
2 injured
STEERING
Apr 7, 2023
Incident date: Apr 1, 2022
Driving a 2022 Kenworth w900 studio sleep. Stopped for fuel, fixed coffee, and walked my dog. Thirteen miles later the truck just started vibrating and immediately took a left turn into the center barrior. The truck hasnt even had its first oil change. Front BUMPERS and fenders had mimimal damge.th... Read more
Crash
2 injured
Showing 50 of 1,481 complaints.
Technical Service Bulletins, 2010 DODGE JOURNEY
77 manufacturer communications from 40 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 14 |
| 160000 STRUCTURE | 7 |
| 220000 SEATS | 7 |
| 221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT | 4 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 4 |
| 110000 ELECTRICAL SYSTEM | 4 |
| 100000 POWER TRAIN | 4 |
| 060000 ENGINE AND ENGINE COOLING | 3 |
9100226
Sep 15, 2023
110000 ELECTRICAL SYSTEM
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
9100226
Sep 15, 2023
114000 ELECTRICAL SYSTEM:WIRING
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
9100196
Jul 27, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
S2209000004
Apr 2, 2022
350000 EQUIPMENT
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2209000004
Apr 2, 2022
060000 ENGINE AND ENGINE COOLING
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
9004509
Mar 30, 2022
103230 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
9004009
Apr 7, 2021
100000 POWER TRAIN
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag
71063
Dec 17, 2020
222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
Warranty Bulletin D-20-21 (X91) Active Head Restraint - Select 2010 Dodge Journey (JC), Dodge Avenger/Chrysler Sebring (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan/Chrysler Tow
71063
Dec 17, 2020
221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Warranty Bulletin D-20-21 (X91) Active Head Restraint - Select 2010 Dodge Journey (JC), Dodge Avenger/Chrysler Sebring (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan/Chrysler Tow
70726
Dec 7, 2020
221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Warranty Bulletin D-20-21 (X91) Active Head Restraint - Select 2010 Dodge Journey (JC), Dodge Avenger/Chrysler Sebring (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan (RT)
23-038-20
Dec 5, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Active Head Restraint (AHR) Inadvertent Deployment - X91 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on th
23-038-20
Dec 5, 2020
350000 EQUIPMENT
Active Head Restraint (AHR) Inadvertent Deployment - X91 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on th
23-038-20
Dec 5, 2020
220000 SEATS
Active Head Restraint (AHR) Inadvertent Deployment - X91 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on th
69912
Nov 11, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)
69912
Nov 11, 2020
220000 SEATS
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)
69912
Nov 11, 2020
350000 EQUIPMENT
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)
69912
Nov 11, 2020
222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)
69912
Nov 11, 2020
222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)
69912
Nov 11, 2020
221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)
23-027-20
Nov 6, 2020
350000 EQUIPMENT
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t
23-027-20
Nov 6, 2020
220000 SEATS
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t
23-027-20
Nov 6, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t
23-027-20
Nov 6, 2020
350000 EQUIPMENT
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t
23-027-20
Nov 6, 2020
220000 SEATS
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t
2302720
Nov 6, 2020
220000 SEATS
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t
S1121000006RevA
Aug 19, 2020
108000 POWER TRAIN:TRANSMISSION CASE/HOUSING
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S1121000006RevA
Aug 19, 2020
110000 ELECTRICAL SYSTEM
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S1121000006RevA
Aug 19, 2020
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S1121000006 Rev.
Aug 19, 2020
060000 ENGINE (PWS)
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S1121000006 Rev.
Aug 19, 2020
110000 ELECTRICAL SYSTEM
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S1121000006 Rev.
Aug 19, 2020
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
9004268
Jun 24, 2020
060000 ENGINE (PWS)
THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
9004239
May 20, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
CABLE, Latch Release, Track to Recliner, Left Prior to replacing for any kind of damage or functional concern , please take photos of the condition and/ or issue with seat cable before disassembly, Please email pictures of cable including
9004239
May 20, 2020
350000 EQUIPMENT
CABLE, Latch Release, Track to Recliner, Left Prior to replacing for any kind of damage or functional concern , please take photos of the condition and/ or issue with seat cable before disassembly, Please email pictures of cable including
9004239
May 20, 2020
220000 SEATS
CABLE, Latch Release, Track to Recliner, Left Prior to replacing for any kind of damage or functional concern , please take photos of the condition and/ or issue with seat cable before disassembly, Please email pictures of cable including
23-015-20
Apr 30, 2020
350000 EQUIPMENT
Disinfectant Solution Recommended for COVID-19
23-015-20
Apr 30, 2020
160000 STRUCTURE
Disinfectant Solution Recommended for COVID-19
08-049-20
Apr 22, 2020
350000 EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
08-049-20
Apr 22, 2020
110000 ELECTRICAL SYSTEM
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
18-039-20
Apr 21, 2020
070000 FUEL SYSTEM, GASOLINE
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
31-006-19
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100519
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100419
Nov 20, 2019
130000 VISIBILITY
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass.
3100319
Nov 20, 2019
160000 STRUCTURE
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100619
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100619
Nov 20, 2019
350000 EQUIPMENT
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-004-19
Nov 20, 2019
130000 VISIBILITY
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass.
31-003-19
Nov 20, 2019
350000 EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-005-19
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19
Nov 20, 2019
350000 EQUIPMENT
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
9003220
Aug 7, 2019
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not
9003220
Aug 7, 2019
350000 EQUIPMENT
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not
9002201
Aug 30, 2017
350000 EQUIPMENT
Cargo and floor cargo organizer storage bin and latch Please note that for both the cargo area bin/lid and floor cargo organizer; latches are serviceable separately. You do not need to replace the entire bin or lid for this, the followin
9003687
Mar 8, 2017
150000 SEAT BELTS
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
9003681
Mar 1, 2017
150000 SEAT BELTS
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
31-001-16
Mar 4, 2016
160000 STRUCTURE
Do Not Apply Corrosion Protection On Sheet Molding Compound (SMC) Plastic Panels This bulletin involves discussing SMC plastic panels and applying corrosion protection.
RL108213A$
Jan 26, 2016
060000 ENGINE AND ENGINE COOLING
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
9002887
Feb 11, 2015
060000 ENGINE AND ENGINE COOLING
Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with
9001645
Feb 12, 2014
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Part Description: Short Runner Valve (Actuator) Issue Description: Issue 1~ JC,JS '08-09MY 3.5L only~ Caution - Do not replace the intake manifold for a short runner valve (SRV) fault (P1004 / P2008 / P2016 / P2017) or for a manifold
9002519
Mar 20, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc
09-001-13
Feb 6, 2013
060000 ENGINE (PWS)
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs
09-001-13
Feb 6, 2013
220000 SEATS
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs
09-001-13
Feb 6, 2013
356000 EQUIPMENT ADAPTIVE/MOBILITY
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs
09-001-13
Feb 6, 2013
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs
09-001-13
Feb 6, 2013
350000 EQUIPMENT
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs
09-001-13
Feb 6, 2013
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs
21-006-12 REV. A
Nov 3, 2012
103940 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
Vehicle Exhibits Vibration From The Transmission During Vehicle Launch (X43 Warranty Extension 5 Years\160,000 KMS) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they a
21-006-12 REV. A
Nov 3, 2012
100000 POWER TRAIN
Vehicle Exhibits Vibration From The Transmission During Vehicle Launch (X43 Warranty Extension 5 Years\160,000 KMS) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they a
21-006-12 REV. A
Nov 3, 2012
100000 POWER TRAIN
Vehicle Exhibits Vibration From The Transmission During Vehicle Launch (X43 Warranty Extension 5 Years\160,000 KMS) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they a
21-006-12 REV. A
Nov 3, 2012
050000 PARKING BRAKE
Vehicle Exhibits Vibration From The Transmission During Vehicle Launch (X43 Warranty Extension 5 Years\160,000 KMS) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they a
21-006-12 REV. A
Nov 3, 2012
020000 SUSPENSION
Vehicle Exhibits Vibration From The Transmission During Vehicle Launch (X43 Warranty Extension 5 Years\160,000 KMS) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they a
21-006-12 REV. A
Nov 3, 2012
100000 POWER TRAIN
Vehicle Exhibits Vibration From The Transmission During Vehicle Launch (X43 Warranty Extension 5 Years\160,000 KMS) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they a
21-006-12 REV. A
Nov 3, 2012
020000 SUSPENSION
Vehicle Exhibits Vibration From The Transmission During Vehicle Launch (X43 Warranty Extension 5 Years\160,000 KMS) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they a
CSN-L-15
Sep 21, 2011
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CHRYSLER SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE RIGHT FRONT AND REAR DOOR LATCH MAY HAVE A RATCHET SOUND WHILE USING THE POWER DOOR LOCKS. *RM
K37
Feb 1, 2011
221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
CHRYSLER SREVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE RESTRAINT SYSTEM IS HAVING STORED TROUBLE CODES THAT CANNOT BE CLEARED. 2010 DODGE JOURNEY.
SB-21-008-10
Oct 23, 2010
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
CHRYSLER/DODGE/JEEP: TRANSFER GEAR BEARING NOISE. A HIGH PITCH NOISE OR GROWL COMING FROM THE LEFT SIDE OF THE VEHICLE.. APPLIES TO VEHICLES EQUIPPED WITH 62TE AUTOMATIC TRANSMISSION (SALES CODE DG2) BUILT 1/1/10-7/28/10. *PE
SB-21-008-10
Oct 23, 2010
104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
CHRYSLER/DODGE/JEEP: TRANSFER GEAR BEARING NOISE. A HIGH PITCH NOISE OR GROWL COMING FROM THE LEFT SIDE OF THE VEHICLE.. APPLIES TO VEHICLES EQUIPPED WITH 62TE AUTOMATIC TRANSMISSION (SALES CODE DG2) BUILT 1/1/10-7/28/10. *PE
NHTSA Safety Investigations, DODGE JOURNEY
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA24003
Opened: Aug 1, 2024
Vehicle entrapment
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved pa... Read more
PE24006
Opened: Feb 27, 2024 , Closed: Sep 26, 2025
Back up camera failure
On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles. Complainants reported experiencing black screens, upside down im... Read more
PE23008
Opened: May 1, 2023 , Closed: Aug 15, 2024
Vehicle entrapment
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect ... Read more
RQ22002
Opened: Jul 22, 2022 , Closed: Jun 16, 2025
Stall from Crankshaft\Camshaft Failure
On December 13, 2016, the National Highway Traffic Safety Administration (NHTSA) received recall 16V-907 from Fiat Chrysler Automobiles (FCA) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 Model Year Dodge Journey, Jeep Compass, and Jeep Patriot vehi... Read more
DODGE JOURNEY - All Years Overview
Complete safety history for the DODGE JOURNEY across all model years (2009, 2020).
52
Total Recalls
7,959
Total Complaints
4
Investigations
372
Reported Crashes
158
Reported Fires
2
Reported Deaths
DODGE JOURNEY - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.