2010 DODGE JOURNEY

4 recalls — 1,475 complaints

16V273000 May 6, 2016
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Consequence
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
8,569 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
14V373000 Jun 26, 2014
AIR BAGS
Defect Description
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling ... Read more
Consequence
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash an... Read more
Remedy
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
722,705 vehicles affected
Manufacturer: Chrysler Group LLC
14V373000 Jun 26, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
Defect Description
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling ... Read more
Consequence
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash an... Read more
Remedy
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
722,705 vehicles affected
Manufacturer: Chrysler Group LLC
10V475000 Oct 7, 2010
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect Description
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING, 300, CHARGER (LX) AND DODGE CHALLENGER (LC), AVENGER (JS), AND JOURNEY (JC), AS WELL AS MODEL YEAR 2011 DODGE RAM LIGHT DUTY PICKUP (DS) VEHICLES. SOME OF THESE VEHICLES MAY EXPERIENCE A SEPARATION AT THE CRIMPED END OF THE POWER STEER... Read more
Consequence
LEAKED POWER STEERING FLUID ONTO HOT ENGINE COMPONENTS COULD CAUSE A FIRE.
Remedy
DEALERS WILL INSPECT AND REPLACE AS NECESSARY THE POWER STEERING PRESSURE HOSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 20, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
23,237 vehicles affected
Manufacturer: CHRYSLER GROUP LLC

Complaint Statistics

1,475 total complaints 27 crashes 23 fires 24 injuries

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM574
ENGINE163
UNKNOWN OR OTHER108
SERVICE BRAKES100
AIR BAGS87
STEERING67
POWER TRAIN43
ELECTRONIC STABILITY CONTROL (ESC)40
EXTERIOR LIGHTING33
SERVICE BRAKES, HYDRAULIC33
ELECTRICAL SYSTEM Mar 26, 2026
Incident date: Mar 4, 2026
My horn started to honk on its own the front windshield wipers will not stop and the turn signals does not work anymore I was told the clock spring needs replaced there is a recall on google but now showing with my vehicle
STEERING Mar 26, 2026
Incident date: Mar 4, 2026
My horn started to honk on its own the front windshield wipers will not stop and the turn signals does not work anymore I was told the clock spring needs replaced there is a recall on google but now showing with my vehicle
UNKNOWN OR OTHER Jan 31, 2026
Incident date: Jan 16, 2026
The ignition fob messed up on me and won’t start the key fobs not reading it shuts off
ELECTRICAL SYSTEM Jan 21, 2026
Incident date: Jan 21, 2026
The contact owns a 2010 Dodge Journey. The contact stated that the horn engaged unintendedly while driving. The contact stated that the failure persisted even while the vehicle was parked and turned off. The vehicle was taken to AAA several times, and the battery and the battery terminals were repla... Read more
ELECTRICAL SYSTEM Oct 22, 2025
Incident date: Jul 13, 2025
vehicle repeatedly fails to start because of ignition system defect I have to wiggle or finesse the key fob in the ignition slot to get the car to start. The problem has happened many times. The first time I crashed into my shed I was so scared. and now the vehicle will not start at all leaving me ... Read more
Crash
AIR BAGS Sep 17, 2025
Incident date: Sep 17, 2025
Faulty active head restraints in both front driver and passenger seats, causing both units to deploy while driving, causing my driver to temporarily lose control of the vehicle.
SEATS Aug 30, 2025
Incident date: Aug 24, 2025
I was sitting, idling in my car when my active headrest restrain system in my passenger seat suddenly went off. I am lucky no one was in my passenger seat and that I wasn't driving at that time. I looked more into it and it looks like the plastic encasing the metal bar which holds the headrest toget... Read more
AIR BAGS Aug 30, 2025
Incident date: Aug 24, 2025
I was sitting, idling in my car when my active headrest restrain system in my passenger seat suddenly went off. I am lucky no one was in my passenger seat and that I wasn't driving at that time. I looked more into it and it looks like the plastic encasing the metal bar which holds the headrest toget... Read more
VEHICLE SPEED CONTROL Jun 24, 2025
Incident date: Feb 26, 2025
It all started with no starts and had starter replaced and then charging problem had new battery and alternator replaced . Then driving to work all the dashboard lights lit up like a Christmas tree and died a couple of times once in the middle of the road . Even when the car was in park and key out ... Read more
ELECTRICAL SYSTEM Jun 24, 2025
Incident date: Feb 26, 2025
It all started with no starts and had starter replaced and then charging problem had new battery and alternator replaced . Then driving to work all the dashboard lights lit up like a Christmas tree and died a couple of times once in the middle of the road . Even when the car was in park and key out ... Read more
ENGINE Jun 24, 2025
Incident date: Feb 26, 2025
It all started with no starts and had starter replaced and then charging problem had new battery and alternator replaced . Then driving to work all the dashboard lights lit up like a Christmas tree and died a couple of times once in the middle of the road . Even when the car was in park and key out ... Read more
ELECTRICAL SYSTEM May 31, 2025
Incident date: May 20, 2025
Since buying my car, it has completely shut off while driving down the street 3 times with the key still in the run/on position. When it has done this I've lost power steering, power braking and complete power loss. The 3rd time this happened while I was taking my children to school and almost cause... Read more
SERVICE BRAKES Jan 10, 2025
Incident date: Aug 26, 2024
The contact owns a 2010 Dodge Journey. The contact sated while driving 15 MPH, the brake pedal was depressed; however, the vehicle failed to respond. The contact made a left turn and the brakes seized. The contact stated that the ECS, engine check, and other unknown warning lights were illuminated. ... Read more
STEERING Dec 20, 2024
Incident date: Dec 20, 2024
I went to go start my vehicle to commute home from work and had no power steering. I did some research and saw that my vehicle model from 2007-2016 was recalled for this issue
SEATS Oct 22, 2024
Incident date: Sep 5, 2024
My active headrests on the front seats have suddenly sprung, i.e. they have opened up. The car was parked in my yard, no other vehicles around, no accident/fender bender. I went out one day and the headrests were both opened up. This is a known problem for Dodge (at the time it happened, I researche... Read more
ELECTRICAL SYSTEM:HORN Aug 5, 2024
Incident date: Aug 5, 2024
The contact owns a 2010 Dodge Journey. The contact stated that while the vehicle was parked, the horn inadvertently honked. There was no warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the fail... Read more
UNKNOWN OR OTHER Jul 17, 2024
Incident date: Jul 24, 2022
1. Driver headrest was broken while car was in driveway. I found the headrest broken and then reported to nhtsa. org after reading some Dodge forums
ELECTRICAL SYSTEM Jul 12, 2024
Incident date: Jan 1, 2023
I have been stranded in this vehicle to many times to count. Mostly I had to get a jump to get it back home or keep it running until I returned home. Within the last 30 days I have installed a new alternator and starter. Walmart has installed 4 new batteries due to it being under warranty. So as of ... Read more
ENGINE Jul 12, 2024
Incident date: Jan 1, 2023
I have been stranded in this vehicle to many times to count. Mostly I had to get a jump to get it back home or keep it running until I returned home. Within the last 30 days I have installed a new alternator and starter. Walmart has installed 4 new batteries due to it being under warranty. So as of ... Read more
SERVICE BRAKES Jul 12, 2024
Incident date: Jan 1, 2023
I have been stranded in this vehicle to many times to count. Mostly I had to get a jump to get it back home or keep it running until I returned home. Within the last 30 days I have installed a new alternator and starter. Walmart has installed 4 new batteries due to it being under warranty. So as of ... Read more
ELECTRICAL SYSTEM May 9, 2024
Incident date: Mar 11, 2023
Fuse box is going bad. Rear windows, front mirrors don’t let up or down. 12V doesn’t work. Horn went out. Automatic key lock doesn’t work. Fuse will completely go out soon.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL May 9, 2024
Incident date: Mar 11, 2023
Fuse box is going bad. Rear windows, front mirrors don’t let up or down. 12V doesn’t work. Horn went out. Automatic key lock doesn’t work. Fuse will completely go out soon.
SERVICE BRAKES Apr 22, 2024
Incident date: Mar 13, 2024
COMPONENT malfunction: ABS control module (module is part of the Electronic Stability Program and Traction Control System). Available for inspection: Upon Request. Safety risk: Random locking of front abs system at speeds of 20mph or less (GREAT concern for event happening at a greater speed ). V... Read more
ELECTRICAL SYSTEM Apr 22, 2024
Incident date: Mar 13, 2024
COMPONENT malfunction: ABS control module (module is part of the Electronic Stability Program and Traction Control System). Available for inspection: Upon Request. Safety risk: Random locking of front abs system at speeds of 20mph or less (GREAT concern for event happening at a greater speed ). V... Read more
ENGINE Feb 10, 2024
Incident date: Feb 10, 2024
Unknown. This vehicle is great if it would stay running. I drive it about 15 min than it just shuts off and won't restart until it cools down . I've had it checked and replaced camshaft and crankshaft and the throttle potionsensor and it continues to shut off while driving. It's very irritating it ... Read more
ELECTRICAL SYSTEM Feb 5, 2024
Incident date: Jan 1, 2016
horn goes off periodically, even after changing the fuels.
UNKNOWN OR OTHER Feb 5, 2024
Incident date: Jan 17, 2024
Park / Natural switch, from my understanding there is no recall, but I have had some close encounter driving and my car just shuts off, I was told its the park/neutral switch., have to throw it in park foot on the brake try to put it in neutral and throw it back into park and start he engine. ugh.
ENGINE Jan 22, 2024
Incident date: Feb 15, 2022
The contact owns a 2010 Dodge Journey. The contact stated while driving at an undisclosed speed, the steering was inoperable. The contact stated that while parking the vehicle, the steering failed to function as intended. The contact stated that the steering wheel was difficult to turn. Additionally... Read more
ELECTRICAL SYSTEM Dec 15, 2023
Incident date: Apr 5, 2023
Horn randomly blows while driving and while parked with engine off. Only solution is to remove fuses to disable horn. No way to blow horn now to alert other drivers of a dangerous situation.
ELECTRICAL SYSTEM Dec 15, 2023
Incident date: Dec 15, 2023
The vehicle is available for inspection upon request. I (and several other owners of a Dodge Journey vehicle) have noticed the horn sounding randomly. Myself and others with the same complaint believe it to be a faulty/failing Horn Contact Switch, located in the steering wheel. (I believe it is MOP... Read more
ELECTRICAL SYSTEM Dec 10, 2023
Incident date: Dec 10, 2023
Horn honks randomly will driving or turned off/parked. Windows go up/down on their own. Locks/unlocks. wipers turn on/off. Emergency flashers turn on/blink all on their own. Appears to be an issue with security system. Replaced TIPM and still having issues with all of the above. My truck is dead eve... Read more
AIR BAGS Dec 10, 2023
Incident date: Dec 10, 2023
Horn honks randomly will driving or turned off/parked. Windows go up/down on their own. Locks/unlocks. wipers turn on/off. Emergency flashers turn on/blink all on their own. Appears to be an issue with security system. Replaced TIPM and still having issues with all of the above. My truck is dead eve... Read more
UNKNOWN OR OTHER Oct 20, 2023
Incident date: Oct 13, 2018
I bought this used from Rainbow Motor Sales. Ever since I have had trouble with the heating system. I have replaced the heater core. I have had this flushed also. Last winter only the driver side had heat. So far this fall it will blow nothing but cold air.
ENGINE Oct 5, 2023
Incident date: Oct 15, 2018
The contact owns a 2010 Dodge Journey. The contact stated that when he started the vehicle, the speed odometer was flickering. The contact stated that the interior of the vehicle had an unusual burning odor. The contact stated that he drove the vehicle to a safe spot and opened the hood of the vehic... Read more
ELECTRICAL SYSTEM Sep 24, 2023
Incident date: Jul 8, 2023
Car constantly does not start. I have had to have it towed multiple times after driving places because it just decides to not start. The starter cranks but does not start. Then out of the blue it starts again and will start every day for weeks and then not start again. This started happening this pa... Read more
UNKNOWN OR OTHER Jul 22, 2023
Incident date: Jul 21, 2023
Headrest busted open and hit my passenger
ELECTRICAL SYSTEM Jul 13, 2023
Incident date: Apr 10, 2023
Horn randomly sounds which has nearly caused accidents. The only way to stop it is to remove fuses. This is a common issue with the horn pad wearing.
ELECTRICAL SYSTEM May 10, 2023
Incident date: Dec 23, 2022
Brake system has ongoing and continuous defects, malfunctions and failure. I have had calipers fall off and pr stick causing the wheel to overheat and melt the tire rim. Replaced all that. Brakes never seem strong enough to properly stop this vehicle safely. Brake lights stay off and on light a Chri... Read more
SERVICE BRAKES May 10, 2023
Incident date: Dec 23, 2022
Brake system has ongoing and continuous defects, malfunctions and failure. I have had calipers fall off and pr stick causing the wheel to overheat and melt the tire rim. Replaced all that. Brakes never seem strong enough to properly stop this vehicle safely. Brake lights stay off and on light a Chri... Read more
UNKNOWN OR OTHER May 5, 2023
Incident date: Aug 18, 2021
Follow-up with the article in regards to a possible electrical problems in older Dodge Journey after a woman was trapped and died when her SUV caught fire in December. Issues reported warning lights started flashing, windshield wipers came on, the horn started honking, windows wouldn't go down and ... Read more
ELECTRICAL SYSTEM May 5, 2023
Incident date: May 5, 2021
The contact called on behalf of his mother-in-law who owns a 2010 Dodge Journey. The contact stated that the vehicle was displaying erroneous electrical functions. The contact stated that the windows would roll up and down, the windshield wipers would suddenly activate, the exterior lights would ill... Read more
ENGINE May 1, 2023
Incident date: Apr 28, 2023
While driving my engine caught on fire. My safety was put at risk because I had to pull over and get out the car. Flames started coming from the hood of the car. I just dropped my newborn baby off 10 minutes prior and was around the corner from picking up my other child. I had to call 911 and wait f... Read more
Fire
AIR BAGS Apr 7, 2023
Incident date: Apr 1, 2022
The airbag light came on intermittently but now has stayed permanently. The suspension of the car become almost uncontrollably bouncy with the slightest dip or hump on the road. The bouncing continues for a couple miles and at times does make steering difficult. The tires are 4 months old and the c... Read more
SUSPENSION Apr 7, 2023
Incident date: Apr 1, 2022
The airbag light came on intermittently but now has stayed permanently. The suspension of the car become almost uncontrollably bouncy with the slightest dip or hump on the road. The bouncing continues for a couple miles and at times does make steering difficult. The tires are 4 months old and the c... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Feb 28, 2023
Incident date: Feb 28, 2022
The contact owns a 2010 Dodge Journey. The contact stated while driving 65 MPH with the cruise control activated, the vehicle independently accelerated. The contact attempted to deactivate the cruise control feature however, the vehicle failed to respond. The contact depressed the brake pedal and th... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Oct 28, 2022
Incident date: Sep 1, 2021
No heat in the front but somewhat heat in the rear back seats have change a lot of things to try to fix but still no heat for the front or second row only the 3rd row
UNKNOWN OR OTHER Oct 28, 2022
Incident date: Sep 1, 2021
No heat in the front but somewhat heat in the rear back seats have change a lot of things to try to fix but still no heat for the front or second row only the 3rd row
UNKNOWN OR OTHER Aug 28, 2022
Incident date: Dec 15, 2021
When starting the auto can't put it in reverse or drive. Sometimes can't start car unless I put the key in alternator and place in neutral.
SEATS Aug 7, 2022
Incident date: Aug 6, 2022
My significant other and I were driving to cedar point with our kids and I was in the passenger seat. The headrest literally shoved my head forward. No accidents or anything. It just happened out of no where! This is very dangerous and considering it went off what if it was the driver seat and I was... Read more
1 injured
ELECTRICAL SYSTEM Jul 28, 2022
Incident date: Jul 28, 2016
The contact owns a 2010 Dodge Journey. The contact stated that the horn would engage independently while the vehicle was turned off and parked in the garage. The contact stated that she would disconnect the horn fuse per the Owner’s Manual. However, the failure would reoccur whenever the fuse was ... Read more

Showing 50 of 1,475 complaints.

NHTSA Safety Investigations — DODGE JOURNEY

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA24003 Opened: Aug 1, 2024
EA — Open — Model Year: 2009
Vehicle entrapment
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved pa... Read more
PE24006 Opened: Feb 27, 2024 — Closed: Sep 26, 2025
PE — Closed — Model Year: 2019
Back up camera failure
On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles.  Complainants reported experiencing black screens, upside down ... Read more
RQ22002 Opened: Jul 22, 2022 — Closed: Jun 16, 2025
RQ — Closed — Model Year: 2015
Stall from Crankshaft\Camshaft Failure
On December 13, 2016, the National Highway Traffic Safety Administration (NHTSA) received recall 16V-907 from Fiat Chrysler Automobiles (FCA) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 Model Year Dodge Journey, Jeep Compass, and Jeep Patriot vehi... Read more

DODGE JOURNEY — All Years Overview

Complete safety history for the DODGE JOURNEY across all model years (2009–2020).

72 Total Recalls
7,881 Total Complaints
3 Investigations
348 Reported Crashes
163 Reported Fires
3 Reported Deaths

DODGE JOURNEY — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2020 1 77 View
2019 1 116 View
2018 9 328 View
2017 5 308 View
2016 6 598 View
2015 9 859 View
2014 10 635 View
2013 5 503 View
2012 7 621 View
2011 4 252 View
2010 (current) 4 1,475
2009 11 2,090 View
2008 0 12 View
2007 0 7 View

Other DODGE Models

Model Recalls Complaints
DURANGO 234 19,190 View
CARAVAN 213 14,304 View
GRAND CARAVAN 203 18,754 View
CHARGER 200 8,152 View
RAM 176 5,521 View
DAKOTA 153 9,250 View
CHALLENGER 102 2,357 View
STRATUS 94 3,621 View