2019 DODGE JOURNEY

1 recalls, 126 complaints - 152 TSBs - 4/5 safety rating

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety S... Read more

Consequence

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service ... Read more

219,577 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

Complaint Statistics

126 total complaints 10 crashes 3 fires 8 injuries

Top Reported Components

Component	Complaints
POWER TRAIN	18
ELECTRICAL SYSTEM	17
ENGINE	16
UNKNOWN OR OTHER	11
FUEL/PROPULSION SYSTEM	9
SERVICE BRAKES	8
AIR BAGS	7
STRUCTURE:BODY	4
VEHICLE SPEED CONTROL	4
SEAT BELTS	3

Incident date: Nov 1, 2025

The contact owns a 2019 Dodge Journey. The contact stated that while reversing, the rear-view camera was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact associated the failure with NHTSA Campaign Number: 25V552000 (Back Over Prevention); howeve... Read more

Incident date: Apr 1, 2026

FIRST ISSUE-THIS REPORT - LOSS OF POWER / ELECTRICAL FAULT (4/10/26) On April 10, 2026, I backed out of a parking space into a drive lane in a commercial parking lot. As the vehicle was rolling, it suddenly lost power. I attempted to restart the vehicle, but it would not start. The vehicle continued... Read more

Incident date: Feb 23, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? I was driving when I heard a loud boom, it almost sounded like a gunshot. Not noticing anything I continued driving. After a short distance I started hearing wind whistling. It was at this point I pu... Read more

Incident date: Apr 1, 2026

Horn and all dasbboard controls quit working on my steering wheel. Rear wiper comes on by itself when the vehicle is put in reverse but the toggle no longer works to activate the rear wiper. The washer fluid will work with the toggle switch, but the wiper still does not come on. Reverse lights quit ... Read more

Incident date: Apr 1, 2026

2015 Hyundai Sonata 2.4L Theta II GDI engine experienced complete failure due to connecting rod bearing defect. Vehicle was taken to a Hyundai dealership prior to failure to report engine knock symptoms. Dealer confirmed KSDS (Service Campaign 953) was installed but performed no inspection and provi... Read more

Incident date: Jan 30, 2026

While driving my vehicle suddenly would not accelerate above 20 mph and warning lights all over the dash lit up (check engine, abs brake system, adaptive cruise control, vehicle stability, power steering, hill assist, and brake hold). I took it for a diagnostic, it gave a code for cylinder 3 misfire... Read more

Incident date: May 1, 2024

12/2020 First the TPS sensor failed at 1,000 miles and almost caused an accident. Would not go over 25mph, was shifting hard, and the service engine light was on. Verified and replaced at dealership. Second, the rear view camera stopped working while backing up and almost caused an accident - no ... Read more

Incident date: May 1, 2024

Incident date: May 5, 2020

LIFTER FAILURE AT 50,100 MILES- JUST OUT OF POWERTRAIN WARRANT BY 136 DAYS. FAILURE OCCURED ON FREEWAY. AFTER HEARING METALLIC SOUND SERVICE BRAKE SYSTEM LIGHT, TRACTION CONTROL AND SERVICE ENGINE LIGHT CAME ON. THIS OCCURED 5/3/26.

Incident date: Feb 1, 2025

The contact owns a 2025 Mercedes-Benz GLC 350E. The contact stated that while driving approximately 60 MPH, the vehicle began decelerating, losing drive power till the vehicle stalled. The contact turned on their hazards and had the vehicle towed to the dealer. The Check Engine, Blind Assist, Exit W... Read more

Incident date: Mar 19, 2026

The contact owns a 2018 Ford F-150. The contact stated that on two occasions while driving at various speeds, the transmission hesitated while shifting, and the message “Service Engine Soon” was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed with transmission... Read more

Incident date: Mar 9, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? The turbo charger and the fuel pump How was your safety or the safety of others put at risk? Both instances I was driving and car automatically started to decelerate while I was on the busy interstate.... Read more

Incident date: Feb 15, 2026

Following engine replacement per NHTSA for 6.2l GMC engine. I am submitting a safety complaint regarding my 2022 GMC Sierra 1500 Denali (refresh body style). The vehicle has experienced repeated failures of driver-assist features and safety system warnings, including: Dash messages: “Lane Keepin... Read more

Incident date: Feb 24, 2026

We took delivery of our 2024 Prius XLE (Gen 5) on 09-05-2024. It came with Toyo 19" Low Profile tires (195/50R19). On 04-17-2025 we had to replace a tire at 10,848 miles due to sidewall damage. On 05-05-2025 we had to replace a second tire at 11,749 miles due to side wall damage. Our dealer stat... Read more

Incident date: Feb 23, 2025

Power steering quit working. It would go in and out then just stopped all together. I see there is a recall however my vehicle isn't included but is experiencing the same problem. I have read where other vehicle no included in the previous recall also experienced the same problem.

Incident date: Feb 15, 2025

Lifter failed on my Chevy Tahoe 6.2L engine at ~75K miles in September 2025. One lifter bank was replaced. No reason for lifter failure was given. Less than 5 months later the other lifter bank has failed and damaged the cam shaft. Again, no reason for failure was provided. Failed lifters can caus... Read more

Incident date: Feb 17, 2026

While making the short drive to work on surface streets I was given a warning in an amber circle to check the electrical system. Moments later I was presented with a warning in a red circle reading "Stop vehicle and check power supply"; accompanying this warning was a drastic loss in power. Had I be... Read more

Incident date: Feb 11, 2026

The ABS module has malfunctioned which affects the cruise control, most of the dash controls on the steering wheel and has several lights on the dash that stay lit. The Dodge dealer is aware of this and states that right now there is no fix from Dodge. I'm putting an estimate date below due to ongoi... Read more

Incident date: Sep 30, 2025

seatbelt has come undone on its own multiple times on the drivers seat. nothing was touching or near the red release button when this has occurred. it is not immediately happening but happens while driving. i think its happened five times in the past 1-2 months. i cannot figure out a rhyme or reason... Read more

Incident date: Dec 31, 2025

Vehicle continuously has a problem with the alignment and tow link issues suspension problems that cause the vehicle to go out of alignment often. This is a continuing problem that has me going in for repairs more often than I should have to over the last 2 years. Many repairs for the same problem.

Incident date: Dec 31, 2025

turbo/superchargers malfunctioned, and I had to have it replaced back up sensors do not work properly. Say backup, assistant, malfunction.

Incident date: Dec 30, 2022

I am submitting this complaint to escalate a safety-related concern involving premature and abnormal tire wear on my Tesla Model Y, which has not been adequately addressed by Tesla. I purchased my Tesla Model Y in [Dec, 2023]. Within less than one year of normal driving, all four tires wore out sig... Read more

Incident date: Dec 30, 2022

Incident date: Jan 15, 2026

On [XXX], my 2025 Hyundai Tucson Hybrid displayed a red dashboard alert instructing me to “stop vehicle and check brake system.” The vehicle experienced brake system warnings and a loss of power steering, requiring me to pull over. I immediately contacted Hyundai through the Bluelink system, and... Read more

Incident date: Jan 5, 2026

The instrument panel located on the dash is a digital display. There are cracks forming making the view difficult to see air in the tanks or speed. This is built on a Freightliner chassis. I have seen other RV forums where this is a common problem. This cracking will continue to get worse making... Read more

Incident date: Nov 1, 2025

Backup camera is intermittent. I have ain’t it to the dealership 3 times and they can replicate the issue consistently. They have scan the car for codes and seen the issue in person

Incident date: Dec 1, 2025

The contact owns a 2022 Kia Soul. The contact stated that the vehicle stalled while idling on several occasions. Additionally, the check engine warning light was illuminated. The contact scanned the vehicle with a vehicle scanner, and the DTC: P1C28 was retrieved, which the contact related to NHTSA ... Read more

Incident date: Oct 1, 2025

The car has been dying repeatedly and then decides to work again, got a new battery and new alternator and it still died. Ford techs had it and drove it for 200 miles and couldn’t replicate the issue. Now less than a month after that the car is completely dead and won’t even start with a jump. W... Read more

Incident date: Sep 15, 2025

My cargo van has no rearward windows. It has front/rear/left/right exterior cameras which generate a simulated, 360-degree, overhead view on a monitor. The right camera functions about half of the time. Once it generated an all-orange view. Now it often generates an all-blue view. I know other ... Read more

Incident date: Oct 28, 2022

The contact owns a 2022 Kia Seltos. The contact stated that while driving on the highway at 55 MPH, they crashed into a buck. The hood came ajar and shattered the front windshield. The front end was smashed, and the radiator was leaking. The airbags did not deploy. A police report was filed. There... Read more

Crash 1 injured

Incident date: Nov 25, 2021

The vehicle’s Driver+ advanced driver assistance system (including Adaptive Cruise Control and Highway Assist) repeatedly failed during normal highway driving. The system would display “Driver Assistance Features Unavailable – Service Soon” and immediately disable all assisted-driving functi... Read more

Incident date: Nov 25, 2021

Incident date: Jan 5, 2024

Check engine light l, shift to park message with multiple warning lights occurrence after an OTA update. Vehicle had limited throttle and went into limp mode while driving. Received diagnostic trouble codes p0a45 p1e1d u0594. Jeep said there was an update but codes still persist a week after the “... Read more

Incident date: Jan 5, 2024

Description of the Problem I am filing this complaint regarding a serious safety concern and poor quality repair on my 2025 Honda Odyssey, which I purchased new less than one year ago. 1. Engine Auto Idle Stop / Starter Failure Issue The vehicle suddenly shut down when the “Auto Idle Stop” fe... Read more

Incident date: Jan 5, 2024

Incident date: Oct 7, 2025

On September 30 I was on my way to work as I was merging to join a busy highway my breaks failed to work. I had to press them really hard but it took for ever to yield. I made hand signals to the cars I was about to strike and they were able to break before I hit them as I was merging. When this hap... Read more

Incident date: Sep 26, 2025

My Acadia has the shift to park default it has been fixed 3 times and now it is popping up again for the 4th time which means I can't turn my vehicle off it takes forever to get it to go off please help please help

Incident date: Aug 1, 2022

In the past 2 months my car starting having rough idle issues. As recommended by the dealership, I replaced the head gasket as they said it was leaking coolant into the cylinder causing the rough idle. Almost immediately after paying for this, the dashboard lit up like a Christmas tree with multiple... Read more

Incident date: Aug 1, 2022

Incident date: Aug 2, 2025

The car's dashboard display shows an alert "Front Passenger Safety Restraint System Issue". This puts the front passenger at risk.

Incident date: Apr 1, 2021

2022 GMC Sierra has a P1098 code. This code has to do with a faulty coolant control valve. This causes the engine fan to run constantly and displays on the screen "Reduced Acceleration, Drive with Caution". The truck does not have any power when this happens, which is 99% of the time. This makes usi... Read more

Incident date: Feb 1, 2025

The contact's fiancée owns a 2015 Journey Dodge. The contact stated that while his fiancée was driving approximately 30 MPH, the vehicle was jerking. The driver pulled to the side of the road, called, and notified the contact of the failure. The contact advised the driver to continue driving slowl... Read more

Incident date: Aug 1, 2025

On September 11, 2025 the car was in electric mode. Upon turning on the air it gave a message that electric mode was unavailable for Cooling or Heating. It also made knocking sounds like something was loose. It is still giving the error as of September 16, 2025 and I can't drive in electric mode ... Read more

Incident date: Aug 10, 2025

check engine light came onforP0299 code and heard that there's a lot of vehicles with turbos having this problem

Incident date: May 1, 2025

There has been no accident yet but this is a safety hazard. My vehicle is under 100,000 miles and the part should be replaced by the dealership. The rear cross traffic assistance sensor may be damaged. It just stopped working this week.

Incident date: May 12, 2022

The coolant control valve is defective and the part is on back order with GM and dealer can’t tell me when part will be available because General Motors doesn’t know. Dealer has had my vehicle for three weeks and because of GM can’t tell me anything new.

Incident date: May 12, 2022

The contact owns a 2018 Buick Encore. The contact stated while driving at undisclosed speeds, the vehicle was shaking abnormally with the check engine and stabili-trak warning lights illuminated. The contact pulled over to the side of the road and turned off and restarted the vehicle and the warning... Read more

Incident date: May 19, 2025

Sat may 3rd We went for tire change from that date since that day, every time we try to start the car there’s always a different warning light The warning light is never the same issue. On may 15 when we received a warning light about transmission we went to the dealership that day they said th... Read more

Incident date: May 19, 2025

Showing 50 of 126 complaints.

NHTSA Safety Ratings, 2019 DODGE JOURNEY

2019 DODGE JOURNEY SUV FWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	18.5%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2019 DODGE JOURNEY

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.4L 4-cyl, Automatic 4-spd (Front-Wheel Drive)	19.0	25.0	21.0	Regular	$2,950
3.6L 6-cyl, Automatic 6-spd (Front-Wheel Drive)	17.0	25.0	19.0	Gasoline or E85	$3,300

CO2 Emissions: 420.0 g/mile (Small Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2019 DODGE JOURNEY

152 manufacturer communications from 69 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
160000 STRUCTURE	19
350000 EQUIPMENT	18
110000 ELECTRICAL SYSTEM	18
100000 POWER TRAIN	18
060000 ENGINE AND ENGINE COOLING	16
060000 ENGINE (PWS)	6
050000 PARKING BRAKE	6
353000 EQUIPMENT:ELECTRICAL	5

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

114000 ELECTRICAL SYSTEM:WIRING

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Suspected engine coolant leak.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

280000 BACK OVER PREVENTION

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

135000 VISIBILITY:REARVIEW MIRRORS/DEVICES

Mirror

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

030000 BRAKES (PWS)

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

110000 ELECTRICAL SYSTEM

280000 BACK OVER PREVENTION

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to d

160000 STRUCTURE

353000 EQUIPMENT:ELECTRICAL

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

160000 STRUCTURE

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

980000 UNKNOWN OR OTHER

163200 STRUCTURE:INTERIOR PANELS:DOOR

160000 STRUCTURE

100000 POWER TRAIN

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

103230 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

110000 ELECTRICAL SYSTEM

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

980000 UNKNOWN OR OTHER

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

100000 POWER TRAIN

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

980000 UNKNOWN OR OTHER

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

353000 EQUIPMENT:ELECTRICAL

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

353000 EQUIPMENT:ELECTRICAL

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Customer Complaint May Include Engine Oil Leak Or Consumption

100000 POWER TRAIN

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ARE

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

100000 POWER TRAIN

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$)

114000 ELECTRICAL SYSTEM:WIRING

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Re

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE (PWS)

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE (PWS)

Customer Complaint May Include Engine Oil Leak Or Consumption

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

100000 POWER TRAIN

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

110000 ELECTRICAL SYSTEM

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

350000 EQUIPMENT

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

110000 ELECTRICAL SYSTEM

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

100000 POWER TRAIN

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

110000 ELECTRICAL SYSTEM

Battery Tester Warranty Code Procedures, Medtronic Update Process

350000 EQUIPMENT

Battery Tester Warranty Code Procedures, Medtronic Update Process

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

100000 POWER TRAIN

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not

060000 ENGINE AND ENGINE COOLING

Customer complaint may include engine oil leak/consumption.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

(Rev. A) Power Inverter Load Ratings

110000 ELECTRICAL SYSTEM

(Rev. A) Power Inverter Load Ratings

350000 EQUIPMENT

(Rev. A) Power Inverter Load Ratings

100000 POWER TRAIN

(Rev. A) Power Inverter Load Ratings

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

160000 STRUCTURE

350000 EQUIPMENT

CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps with O-Ring seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. The black O-Ring is to be servi

060000 ENGINE (PWS)

350000 EQUIPMENT

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these

Showing 100 of 152 bulletins.

NHTSA Safety Investigations, DODGE JOURNEY

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Open , Model Year: 2009

Vehicle entrapment

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved pa... Read more

PE, Closed , Model Year: 2017

Back up camera failure

On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles. Complainants reported experiencing black screens, upside down im... Read more

PE, Closed , Model Year: 2009

Vehicle entrapment

The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect ... Read more

RQ, Closed , Model Year: 2015

Stall from Crankshaft\Camshaft Failure

On December 13, 2016, the National Highway Traffic Safety Administration (NHTSA) received recall 16V-907 from Fiat Chrysler Automobiles (FCA) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 Model Year Dodge Journey, Jeep Compass, and Jeep Patriot vehi... cles. The failure of the crankshaft or camshaft sensor may lead to a loss of motive power (LOMP) in the recalled vehicles. Following the receipt of recall 16V-907, the Office of Defects Investigation (ODI) received 127 vehicle owner’s questionnaires (VOQ), in which consumers allege experiencing crankshaft or camshaft failures on similar vehicles not included in the recall. On July 22, 2022, this Recall Query was opened to further assess the scope, frequency, and safety consequences of the alleged defect described in the recall. During this investigation, ODI sent two information request (IR) letters to FCA. The first letter was sent on August 15, 2022, and the second on July 12, 2024. Responses to these IR letters, that included manufacturer claim data related to the alleged defect, were received on September 26, 2022, and September 6, 2024, respectively. Analysis of ODI and FCA claim data identified two failure modes relating to intermittent crankshaft and camshaft sensor loss of signal. The first failure mode involves a faulty crankshaft or camshaft electrical connector, as identified in recall 16V-907. The second failure mode involves a faulty crankshaft and/or camshaft position sensor. Both failure modes exhibit intermittent operation of the crankshaft and/or camshaft position sensor that can result in a malfunction indicator lamp (MIL), engine stall while driving, or a no start condition. For the first failure mode, the claim data indicates that the majority of failures resulted in a LOMP and occurred on vehicles covered by recall 16V-907. For the second failure mode, the claim data indicates that the majority of failures resulted in a MIL or no start condition and occurred on vehicles manufactured prior to the vehicles covered by recall 16V-907. VOQ and claim data submitted to NHTSA, involving vehicles built outside the scope of recall 16V-907, commonly do not describe a LOMP. These claims typically describe experiencing symptoms such as a MIL, Diagnostic Trouble Code (DTC) associated with crank/camshaft position sensor, and subsequent visits to a dealership. A substantially smaller percentage of the complaints allege an actual LOMP ( During production, FCA implemented multiple corrective actions to address the camshaft/camshaft sensor signal issue. The last of which was a software update that occurred in February 2016 and based on the claim data, addressed the crankshaft and/or camshaft position sensor issues that were leading to MIL or no start. For vehicles built prior to the software update, the sensor failures were normally covered under warranty. FCA’s assessment of the alleged defect is that the subject vehicles (not included in recall 16V-907) are not typically experiencing a LOMP when they have trouble with their crankshaft and/or camshaft position sensor and for that reason it does not represent a safety defect. FCA states consumers experience multiple warning signs including MIL illumination, drive quality changes, or no start conditions when a crankshaft and/or camshaft position sensor is failing. Based on ODI's analysis of the failure modes, the failure mode for vehicles not included in recall 16V-907 is unlikely to result in LOMP. The data indicates that vehicles not included in the recall experience LOMP at much lower rates than the recalled population. In addition, ODI is not aware of any related vehicle crashes or injuries in that time. Given these facts, a safety-related defect trend has not been identified at this time. Accordingly, this investigation is closed without action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

DODGE JOURNEY - All Years Overview

Complete safety history for the DODGE JOURNEY across all model years (2009, 2020).

52 Total Recalls

7,959 Total Complaints

4 Investigations

372 Reported Crashes

158 Reported Fires

2 Reported Deaths

DODGE JOURNEY - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2020	1	89	View
2019 (current)	1	126
2018	6	334	View
2017	2	316	View
2016	4	611	View
2015	6	864	View
2014	7	646	View
2013	4	507	View
2012	6	622	View
2011	4	253	View
2010	3	1,481	View
2009	8	2,091	View
2008	0	12	View
2007	0	7	View

Other DODGE Models

Model	Recalls	Complaints
DURANGO	234	19,190	View
CARAVAN	213	14,304	View
GRAND CARAVAN	203	18,754	View
CHARGER	200	8,152	View
RAM	176	5,521	View
DAKOTA	153	9,250	View
CHALLENGER	102	2,357	View
STRATUS	94	3,621	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2019 DODGE JOURNEY

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2019 DODGE JOURNEY

Safety Technology

EPA Fuel Economy, 2019 DODGE JOURNEY

Technical Service Bulletins, 2019 DODGE JOURNEY

Most Affected Components

NHTSA Safety Investigations, DODGE JOURNEY

DODGE JOURNEY - All Years Overview

DODGE JOURNEY - Year by Year

Other DODGE Models