2019 DODGE JOURNEY

1 recalls, 134 complaints - 152 TSBs - 4/5 safety rating

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety S... Read more

Consequence

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service ... Read more

219,577 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

Complaint Statistics

134 total complaints 10 crashes 3 fires 7 injuries

Top Reported Components

Component	Complaints
POWER TRAIN	18
ELECTRICAL SYSTEM	17
ENGINE	16
UNKNOWN OR OTHER	12
SERVICE BRAKES	9
FUEL/PROPULSION SYSTEM	7
VEHICLE SPEED CONTROL	6
AIR BAGS	5
STRUCTURE:BODY	5
ENGINE AND ENGINE COOLING	5

Incident date: Aug 4, 2026

My rear view camera shows a black screen when the vehicle is put in reverse. It is not a fuse problem. That has been checked. I have resorted to “the old fashioned way” of looking behind either side when backing up. It’s just terrifying because you can’t see all that the rear view camera sho... Read more

Incident date: Jan 1, 2022

Every day when I backup my 2019 Dodge Journey I can not use my rear view mirror to safely backup ? Why ? Because the rear view camera which is still is in recall status is located within the rear view mirror and blocks out my ability to use the mirror. How much longer will I have to wait for Ch... Read more

Incident date: Aug 14, 2026

I went to the dealership for the recall, and they said that they changed the camera. But that did not fix it. They told me it was a wiring issue or something in the radio. They did not fix the recall. They wanted me to pay for a diagnostic.

Incident date: Jul 15, 2024

I own a 2022 Jeep Wagoneer with the 5.7L HEMI eTorque system. The vehicle has lost all power while being driven on two separate occasions. The first occurred on October 22, 2025, on a major interstate. The second occurred on January 30, 2026, on a state highway. In both cases the engine shut off wi... Read more

Incident date: Aug 3, 2026

Vehicle Information: Year: 2014 Make: Ford Model: F-150 Component: Power Train (Transmission / Powertrain Control Module) Dealership Involved:Midway Motors Ford, 2075 E Kansas Ave, McPherson, KS 67460 Complaint Description:I am filing a formal safety complaint against Ford Motor Company and Midway... Read more

Incident date: Aug 1, 2026

If the auto engine shut off is activated the engine shuts off randomly and it does not restart the engine. The battery needs to be unplugged to reset the electrical system. This happens daily.

Incident date: Oct 1, 2025

Transmission….very hard shifting and unexpected downshifting at random times. Needs to be a recall and fix on transmission.

Incident date: Jul 21, 2026

1. Vehicle sat in a storage unit for 2 weeks. Battery registered adequate voltage when picking up vehicle 2. Started vehicle, engaged 4 Auto due to rain 3. Drove 16 miles in light to moderate rain at speeds of 30-60MPH 4. Made multiple stops at stoplight in town. When waiting at a red light, my foot... Read more

Incident date: Nov 1, 2025

ABS module is defective. This results in numerous warning lights, including abs, traction control, airbags, tire pressure warning, check engine light, epc light, and speed control usability. I have no working abs, seat belt, or traction control, which is a safety issue. There was a previous safet... Read more

Incident date: Apr 1, 2026

1. Failed Component/System: The failed system is the Tesla Full Self-Driving (FSD - Supervised) software and its underlying vehicle control logic, specifically resulting in an uncommanded torque request (Sudden Unintended Acceleration). 2. Safety Risk: The vehicle engaged in Sudden Unintended Accel... Read more

Crash

Incident date: Apr 1, 2026

My dog and I were headed to Home Depot on [XXX] when without any warning there was a very loud boom. My first thought was that we had been shot at. Once I gathered myself I realized the sunnroof glass had exploded. I rarely open the sunroof but do on occasion have the shade open, luckily it wasn’... Read more

Incident date: Apr 1, 2026

The ADAS system doesn't work. The forward collision system, adaptive speed control, and lane keeping assist have all shown malfunction errors and no longer work.

Incident date: Feb 23, 2026

2019 Chrysler Pacifica. The vehicle has ongoing steering, electrical, and power steering/EPS failures. The steering wheel intermittently jerks/pulls while driving, the vehicle has experienced random loss of steering assist, and the electrical system cuts out or malfunctions during normal use. The st... Read more

Incident date: Jan 30, 2026

This is a safety issue. The front collision assist is not working. I have returned the car to the Ford Dealer (Biener Ford) several times but the dangerous issue persists. I'm not the only one. There are many complaints listed on the web and the Ford Mach E forum. Ford needs to recall their EV F... Read more

Incident date: May 1, 2024

Recall 22V0820000, Ford recall 22S06 was completed in 2023. That recall failed. The dealership, and Ford corporate have refused to fix this under the recall which is required.

Incident date: May 1, 2024

Recall 22V0820000, Ford recall 22S06 was completed in 2023. That recall failed. The dealership, and Ford corporate have refused to fix this under the recall which is required.

Incident date: May 5, 2020

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 26V128000 (Seats) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not yet available. The contact stated that the m... Read more

Incident date: Feb 1, 2025

The contact owns 2019 Honda Accord. The contact stated that while driving on several occasions at various speeds, the check engine, tire pressure, brake system, lane departure warning lights illuminated and remained illuminated. The contact added that the vehicle then jerked stalled. The vehicle was... Read more

Incident date: Mar 19, 2026

The contact owns a 2018 Ford F-150. The contact stated that on two occasions while driving at various speeds, the transmission hesitated while shifting, and the message “Service Engine Soon” was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed with transmission... Read more

Incident date: Mar 9, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? The turbo charger and the fuel pump How was your safety or the safety of others put at risk? Both instances I was driving and car automatically started to decelerate while I was on the busy interstate.... Read more

Incident date: Feb 15, 2026

Upon looking to purchase another vehicle I ran the vin on my 2011 Toyota camry and noticed when looking at NHTSA it showed an incident that someone reported under my vin number, So I figured I would try vin # with 0 (zero) instead and nothing came up. So now I'm wondering what's going on with vin #?... Read more

Incident date: Feb 24, 2026

On 04/2025 the car was driving fine with no warnings or indication of a problem. Turned my car on at a parking lot and as I was driving away the car suddenly stopped, all the warning lights started coming on. I was able to turn it back on and drove it to a nearby dealer. I am the second owner of the... Read more

Incident date: Feb 23, 2025

Vehicle is shuddering at low speeds, ford already has a tsb out for this transmission 8F35, needs to be escalated to a recall, myself and others are being quoted more money to repair than what the vehicle is worth, thus making a problem they are aware of causing cars to total themselves. needs to be... Read more

Incident date: Feb 15, 2025

See attached document for complaint. I am in receipt of your multiple Important Safety Recall notices/letter and am very upset with your company. I keep receiving these recall notices/letters and I call the Ford Dealer to set up an appointment and they tell me the part is not available. This has be... Read more

Incident date: Feb 17, 2026

While making the short drive to work on surface streets I was given a warning in an amber circle to check the electrical system. Moments later I was presented with a warning in a red circle reading "Stop vehicle and check power supply"; accompanying this warning was a drastic loss in power. Had I be... Read more

Incident date: Feb 11, 2026

My car is safely in my driveway. It only has 18,000 miles driven. It became stuck in wheel drive, greatly reducing my ability to drive the vehicle. The 2014 Cherokee is known for PTU failures in which the unit overheats or leaks fluid into the electronics, causing the system to lock in 4WD and displ... Read more

Incident date: Sep 30, 2025

This vehicle has unusually dim lights that have gotten worse over time, the local dealership told me I missed the recall on the headlight assembly

Incident date: Dec 31, 2025

turbo/superchargers malfunctioned, and I had to have it replaced back up sensors do not work properly. Say backup, assistant, malfunction.

Incident date: Dec 31, 2025

turbo/superchargers malfunctioned, and I had to have it replaced back up sensors do not work properly. Say backup, assistant, malfunction.

Incident date: Dec 30, 2022

Car started to hesitate, then when I stopped at a light it started running rough like it wanted to stall. Then the engine light started blinking. Vehicle was towed to dealership. All fuel injectors, spark plugs, and ignition coils replaced.

Incident date: Dec 30, 2022

I am submitting this complaint to escalate a safety-related concern involving premature and abnormal tire wear on my Tesla Model Y, which has not been adequately addressed by Tesla. I purchased my Tesla Model Y in [Dec, 2023]. Within less than one year of normal driving, all four tires wore out sig... Read more

Incident date: Jan 15, 2026

On [XXX], my 2025 Hyundai Tucson Hybrid displayed a red dashboard alert instructing me to “stop vehicle and check brake system.” The vehicle experienced brake system warnings and a loss of power steering, requiring me to pull over. I immediately contacted Hyundai through the Bluelink system, and... Read more

Incident date: Jan 5, 2026

The contact owns a 2023 Kia K5. The contact received notification of NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amoun... Read more

Incident date: Nov 1, 2025

Backup camera is intermittent. I have ain’t it to the dealership 3 times and they can replicate the issue consistently. They have scan the car for codes and seen the issue in person

Incident date: Dec 1, 2025

The contact owns a 2022 Kia Soul. The contact stated that the vehicle stalled while idling on several occasions. Additionally, the check engine warning light was illuminated. The contact scanned the vehicle with a vehicle scanner, and the DTC: P1C28 was retrieved, which the contact related to NHTSA ... Read more

Incident date: Oct 1, 2025

12/4/2025 Over the past two weeks, two uncommanded pop-up ads from SiriusXM have appeared in the middle of my infotainment screen. The ads pop up in front of anything else that might be on the screen. The ad blocks are bright white and eye-catching (distracting), particularly at night. SiriusXM ... Read more

Incident date: Sep 15, 2025

My cargo van has no rearward windows. It has front/rear/left/right exterior cameras which generate a simulated, 360-degree, overhead view on a monitor. The right camera functions about half of the time. Once it generated an all-orange view. Now it often generates an all-blue view. I know other ... Read more

Incident date: Oct 28, 2022

When I am slowing down and coming to a stop, my car will surge forward. It feels like my brakes stop working for a second and that I pressed the accelerator. It has happened on flat road, hills and turns.

Incident date: Nov 25, 2021

The vehicle’s Driver+ advanced driver assistance system (including Adaptive Cruise Control and Highway Assist) repeatedly failed during normal highway driving. The system would display “Driver Assistance Features Unavailable – Service Soon” and immediately disable all assisted-driving functi... Read more

Incident date: Nov 25, 2021

My Nuna rava was part of the recent recall that happened. The company offered remedy kits to replace the seat fabrics as well as tools to clean where the harness straps tightened/loosened. We received the remedy kit in March after waiting 3 months for the kits to be available. I followed the instru... Read more

Incident date: Jan 5, 2024

Description of the Problem I am filing this complaint regarding a serious safety concern and poor quality repair on my 2025 Honda Odyssey, which I purchased new less than one year ago. 1. Engine Auto Idle Stop / Starter Failure Issue The vehicle suddenly shut down when the “Auto Idle Stop” fe... Read more

Incident date: Jan 5, 2024

Check engine light l, shift to park message with multiple warning lights occurrence after an OTA update. Vehicle had limited throttle and went into limp mode while driving. Received diagnostic trouble codes p0a45 p1e1d u0594. Jeep said there was an update but codes still persist a week after the “... Read more

Incident date: Jan 5, 2024

Incident date: Oct 7, 2025

After Ford Recall 24E13 (Powertrain Control Module reprogramming) was completed on my 2019 Ford Expedition Max, the vehicle immediately developed transmission problems. It began hesitating to go into reverse and then produced DTC P0736 (reverse gear ratio incorrect). Within days, it failed to shift ... Read more

Incident date: Sep 26, 2025

Brake system failure. Brakes were all but gone as I couldn't safely stop my car at an intersection and had to quickly cut in front of on coming traffic to go into a gas station to avoid running a red light.

Incident date: Apr 1, 2021

Smelled an odor of burning wires when using rear defroster. Defroster then stopped working. After further troubleshooting I observed the wire pigtail under the front passenger door was charred and burned. The pin inside the harness that was burned was the rear defroster. After further research I fou... Read more

Incident date: Aug 1, 2022

In the past 2 months my car starting having rough idle issues. As recommended by the dealership, I replaced the head gasket as they said it was leaking coolant into the cylinder causing the rough idle. Almost immediately after paying for this, the dashboard lit up like a Christmas tree with multiple... Read more

Incident date: Aug 1, 2022

Incident date: Aug 2, 2025

The crankcase breather valve (PCV system) on my 2020 Volkswagen Tiguan failed, which caused catastrophic engine damage. VW Southtown diagnosed the engine as condemned and stated that a full engine replacement is required. Prior to the engine being condemned, I have already spent $3,787.59 in repai... Read more

Incident date: Feb 1, 2025

The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the contact noticed an abnormal knocking sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, and the conta... Read more

Showing 50 of 134 complaints.

NHTSA Safety Ratings, 2019 DODGE JOURNEY

2019 DODGE JOURNEY SUV FWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	18.5%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2019 DODGE JOURNEY

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.4L 4-cyl, Automatic 4-spd (Front-Wheel Drive)	19.0	25.0	21.0	Regular	$2,950
3.6L 6-cyl, Automatic 6-spd (Front-Wheel Drive)	17.0	25.0	19.0	Gasoline or E85	$3,250

CO2 Emissions: 420.0 g/mile (Small Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2019 DODGE JOURNEY

152 manufacturer communications from 69 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
160000 STRUCTURE	19
350000 EQUIPMENT	18
110000 ELECTRICAL SYSTEM	18
100000 POWER TRAIN	18
060000 ENGINE AND ENGINE COOLING	16
060000 ENGINE (PWS)	6
050000 PARKING BRAKE	6
353000 EQUIPMENT:ELECTRICAL	5

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

114000 ELECTRICAL SYSTEM:WIRING

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Suspected engine coolant leak.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

280000 BACK OVER PREVENTION

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

135000 VISIBILITY:REARVIEW MIRRORS/DEVICES

Mirror

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

030000 BRAKES (PWS)

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

110000 ELECTRICAL SYSTEM

280000 BACK OVER PREVENTION

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to d

160000 STRUCTURE

353000 EQUIPMENT:ELECTRICAL

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

160000 STRUCTURE

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

980000 UNKNOWN OR OTHER

163200 STRUCTURE:INTERIOR PANELS:DOOR

160000 STRUCTURE

100000 POWER TRAIN

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

103230 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

110000 ELECTRICAL SYSTEM

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

980000 UNKNOWN OR OTHER

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

100000 POWER TRAIN

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

980000 UNKNOWN OR OTHER

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

353000 EQUIPMENT:ELECTRICAL

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

353000 EQUIPMENT:ELECTRICAL

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Customer Complaint May Include Engine Oil Leak Or Consumption

100000 POWER TRAIN

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ARE

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

100000 POWER TRAIN

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$)

114000 ELECTRICAL SYSTEM:WIRING

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Re

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE (PWS)

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE (PWS)

Customer Complaint May Include Engine Oil Leak Or Consumption

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

100000 POWER TRAIN

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

110000 ELECTRICAL SYSTEM

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

350000 EQUIPMENT

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

110000 ELECTRICAL SYSTEM

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

100000 POWER TRAIN

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

110000 ELECTRICAL SYSTEM

Battery Tester Warranty Code Procedures, Medtronic Update Process

350000 EQUIPMENT

Battery Tester Warranty Code Procedures, Medtronic Update Process

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

100000 POWER TRAIN

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not

060000 ENGINE AND ENGINE COOLING

Customer complaint may include engine oil leak/consumption.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

(Rev. A) Power Inverter Load Ratings

110000 ELECTRICAL SYSTEM

(Rev. A) Power Inverter Load Ratings

350000 EQUIPMENT

(Rev. A) Power Inverter Load Ratings

100000 POWER TRAIN

(Rev. A) Power Inverter Load Ratings

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

160000 STRUCTURE

350000 EQUIPMENT

CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps with O-Ring seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. The black O-Ring is to be servi

060000 ENGINE (PWS)

350000 EQUIPMENT

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these

Showing 100 of 152 bulletins.

NHTSA Safety Investigations, DODGE JOURNEY

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Open , Model Year: 2009

Vehicle entrapment

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved pa... Read more

PE, Closed , Model Year: 2017

Back up camera failure

On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles. Complainants reported experiencing black screens, upside down im... Read more

PE, Closed , Model Year: 2009

Vehicle entrapment

The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect ... Read more

RQ, Closed , Model Year: 2015

Stall from Crankshaft\Camshaft Failure

On December 13, 2016, the National Highway Traffic Safety Administration (NHTSA) received recall 16V-907 from Fiat Chrysler Automobiles (FCA) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 Model Year Dodge Journey, Jeep Compass, and Jeep Patriot vehi... cles. The failure of the crankshaft or camshaft sensor may lead to a loss of motive power (LOMP) in the recalled vehicles. Following the receipt of recall 16V-907, the Office of Defects Investigation (ODI) received 127 vehicle owner’s questionnaires (VOQ), in which consumers allege experiencing crankshaft or camshaft failures on similar vehicles not included in the recall. On July 22, 2022, this Recall Query was opened to further assess the scope, frequency, and safety consequences of the alleged defect described in the recall. During this investigation, ODI sent two information request (IR) letters to FCA. The first letter was sent on August 15, 2022, and the second on July 12, 2024. Responses to these IR letters, that included manufacturer claim data related to the alleged defect, were received on September 26, 2022, and September 6, 2024, respectively. Analysis of ODI and FCA claim data identified two failure modes relating to intermittent crankshaft and camshaft sensor loss of signal. The first failure mode involves a faulty crankshaft or camshaft electrical connector, as identified in recall 16V-907. The second failure mode involves a faulty crankshaft and/or camshaft position sensor. Both failure modes exhibit intermittent operation of the crankshaft and/or camshaft position sensor that can result in a malfunction indicator lamp (MIL), engine stall while driving, or a no start condition. For the first failure mode, the claim data indicates that the majority of failures resulted in a LOMP and occurred on vehicles covered by recall 16V-907. For the second failure mode, the claim data indicates that the majority of failures resulted in a MIL or no start condition and occurred on vehicles manufactured prior to the vehicles covered by recall 16V-907. VOQ and claim data submitted to NHTSA, involving vehicles built outside the scope of recall 16V-907, commonly do not describe a LOMP. These claims typically describe experiencing symptoms such as a MIL, Diagnostic Trouble Code (DTC) associated with crank/camshaft position sensor, and subsequent visits to a dealership. A substantially smaller percentage of the complaints allege an actual LOMP ( During production, FCA implemented multiple corrective actions to address the camshaft/camshaft sensor signal issue. The last of which was a software update that occurred in February 2016 and based on the claim data, addressed the crankshaft and/or camshaft position sensor issues that were leading to MIL or no start. For vehicles built prior to the software update, the sensor failures were normally covered under warranty. FCA’s assessment of the alleged defect is that the subject vehicles (not included in recall 16V-907) are not typically experiencing a LOMP when they have trouble with their crankshaft and/or camshaft position sensor and for that reason it does not represent a safety defect. FCA states consumers experience multiple warning signs including MIL illumination, drive quality changes, or no start conditions when a crankshaft and/or camshaft position sensor is failing. Based on ODI's analysis of the failure modes, the failure mode for vehicles not included in recall 16V-907 is unlikely to result in LOMP. The data indicates that vehicles not included in the recall experience LOMP at much lower rates than the recalled population. In addition, ODI is not aware of any related vehicle crashes or injuries in that time. Given these facts, a safety-related defect trend has not been identified at this time. Accordingly, this investigation is closed without action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

DODGE JOURNEY - All Years Overview

Complete safety history for the DODGE JOURNEY across all model years (2009, 2020).

52 Total Recalls

8,012 Total Complaints

4 Investigations

377 Reported Crashes

162 Reported Fires

2 Reported Deaths

DODGE JOURNEY - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2020	1	92	View
2019 (current)	1	134
2018	6	350	View
2017	2	317	View
2016	4	614	View
2015	6	872	View
2014	7	654	View
2013	4	509	View
2012	6	623	View
2011	4	253	View
2010	3	1,484	View
2009	8	2,091	View
2008	0	12	View
2007	0	7	View

Other DODGE Models

Model	Recalls	Complaints
DURANGO	234	19,190	View
CARAVAN	213	14,304	View
GRAND CARAVAN	203	18,754	View
CHARGER	200	8,152	View
RAM	176	5,521	View
DAKOTA	153	9,250	View
CHALLENGER	102	2,357	View
STRATUS	94	3,621	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2019 DODGE JOURNEY

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2019 DODGE JOURNEY

Safety Technology

EPA Fuel Economy, 2019 DODGE JOURNEY

Technical Service Bulletins, 2019 DODGE JOURNEY

Most Affected Components

NHTSA Safety Investigations, DODGE JOURNEY

DODGE JOURNEY - All Years Overview

DODGE JOURNEY - Year by Year

Other DODGE Models