2009 DODGE JOURNEY
8 recalls, 2,091 complaints - 69 TSBs
16V273000 May 6, 2016
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Consequence
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
16V047000 Jan 29, 2016
AIR BAGS:FRONTAL
Defect Description
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control un... Read more
Consequence
If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
14V373000 Jun 26, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
Defect Description
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling ... Read more
Consequence
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash an... Read more
Remedy
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
10V658000 Dec 24, 2010
ELECTRICAL SYSTEM:WIRING
Defect Description
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2009 DODGE JOURNEY VEHICLES MANUFACTURER FROM NOVEMBER 1, 2007, THROUGH NOVEMBER 7, 2008. THE WIRES WITHIN THE FRONT DOOR WIRE HARNESSES MAY FATIGUE AND BREAK, WHICH CAN INTERRUPT THE CIRCUITS FOR THE SIDE IMPACT SENSOR(S), RESULTING IN AN AIRBAG WARNING LAM... Read more
Consequence
IN THE EVENT OF A CRASH, THE SIDE AIRBAG MAY NOT DEPLOY, REDUCING THE PROTECTION INTENDED FOR THE OCCUPANT AND INCREASING THE RISK OF INJURIES.
Remedy
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE LEFT AND RIGHT DOOR WIRING HARNESSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
09V118000 Apr 9, 2009
ELECTRICAL SYSTEM:WIRING
Defect Description
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence
IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy
DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
09V082000 Mar 12, 2009
ELECTRICAL SYSTEM
Defect Description
CHRYSLER IS RECALLING 16,852 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITHOUT OPTIONAL 115 VOLT AUXILIARY POWER OUTLET. AN UNUSED ELECTRICAL CONNECTOR FOR THE OPTIONAL 115 VOLT AUXILIARY POWER OUTLET OPTION MAY BECOME CORRODED AND COULD SHORT CIRCUIT.
Consequence
IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTOR COULD OVERHEAT AND POTENTIALLY CATCH FIRE.
Remedy
DEALERS WILL RE-ROUTE AND STOW THE 115 VOLT AUXILIARY POWER OUTLET CONNECTOR AND PULL THE 25 AMP FUSE TO REMOVE POWER FROM THIS UNUSED CIRCUIT FREE OF CHARGE. THE RECALL BEGAN ON MARCH 30, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
08V528000 Oct 9, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Defect Description
CHRYSLER IS RECALLING 712 MY 2009 SEBRING, DODGE CALIBER, AVENGER, JOURNEY, JEEP PATRIOT, AND COMPASS VEHICLES. A NEW ADHESIVE USED IN THE POWER TRAIN CONTROL MODULE (PCM) MANUFACTURING PROCESS CAN CAUSE THE PRINTED CIRCUIT BOARD TO BREAK.
Consequence
THIS CAN CAUSE THE ENGINE TO STALL AND CAUSE A CRASH WITHOUT WARNING.
Remedy
DEALERS WILL REPLACE THE PCM FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 10, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
08V247000 Jun 3, 2008
ELECTRICAL SYSTEM:WIRING
Defect Description
CHRYSLER IS RECALLING 6,692 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITH A 3.5L ENGINE. THE ENGINE WIRING HARNESS MAY CONTACT THE LEFT TRANSAXLE MOUNT.
Consequence
DAMAGE TO THE WIRING HARNESS COULD RESULT IN AN ENGINE COMPARTMENT FIRE.
Remedy
DEALERS WILL INSPECT THE ENGINE WIRING HARNESS FOR DAMAGE. IF THE HARNESS IS DAMAGED, THE WIRING WILL BE REPAIRED AND A TIE WRAP INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. IF NO DAMAGE IS FOUND, A TIE WRAP WILL BE INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXL... Read more
Complaint Statistics
2,091 total complaints
71 crashes 49 fires 50 injuries 1 deaths
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 735 |
| AIR BAGS | 262 |
| SERVICE BRAKES, HYDRAULIC | 188 |
| ENGINE | 148 |
| SERVICE BRAKES | 107 |
| POWER TRAIN | 89 |
| UNKNOWN OR OTHER | 84 |
| STEERING | 68 |
| TIRES | 35 |
| VEHICLE SPEED CONTROL | 32 |
ENGINE
Apr 14, 2026
Incident date: Dec 14, 2025
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds on several occasions, the vehicle lost power and then stalled. The vehicle was restarted after each failure. The check engine warning light was illuminated, and the message "Reduced Acceleration... Read more
UNKNOWN OR OTHER
Feb 4, 2026
Incident date: Jan 31, 2026
Back up camera, and touch screen go completely out...the whole system will not come back on until vehicle is shut off and restarted. This has happened multiple times now.
ENGINE
Feb 2, 2026
Incident date: Jan 30, 2026
I am reporting a safety defect for my 2021 Nissan Rogue with approximately 140,000 miles. The vehicle has repeatedly overheated, emitted white smoke from the dipstick area and the exhaust, lost coolant, and produced no cabin heat. The engine rattles and shakes. I previously had a recall fixed at Nis... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Nov 15, 2025
Incident date: Nov 13, 2025
The camera associated with the Honda Sensing features has failed, resulting is multiple warning lights and non functioning safety features.
ENGINE
Oct 20, 2025
Incident date: Oct 19, 2025
ENGINE HAS MALFUNCTIONED TWICE SINCE OWNING. AS OF 10/16 VEHICLE HAS BEEN AS COGGINS HONDA IN ST AUGUSTINE. DEALER TOLD US VEHICLE NEEDS TO BE INSPECTED BY HONDA CORPORATION TECHNICIAN. OTPTION INCLUDE HONDA BUYING VEHICLE BACK IF NO ONE CAN DETERMINE ENGINE FAILURE
POWER TRAIN
Oct 20, 2025
Incident date: Oct 19, 2025
The contact owns a 2021 Ford Mustang Mach-E. The contact stated that while driving approximately 20 - 25 MPH in the rain at night, the brake pedal was bouncing up and down. The contact stated that the doors locked and failed to open. Additionally, the vehicle stalled. The contact stated that the ha... Read more
UNKNOWN OR OTHER
Oct 20, 2025
Incident date: Oct 19, 2025
I got my dodge journey 2020@Tiffin Auto Mart year 2023 opportunity my Rearview camera shown upside-down. Appreciated your attention. Thanks!
TIRES
Aug 23, 2025
Incident date: Aug 23, 2025
Pelc Tire of Fairhope Alabama identified a crack that has formed between the tread and the sidewall that traverses the circumference of the entire tire on all four tires. They said this is a safety hazard to me and that these tires are very new to have formed this crack. They recommended replaceme... Read more
TIRES
Aug 23, 2025
Incident date: Aug 23, 2025
Pelc Tire of Fairhope Alabama identified a crack that has formed between the tread and the sidewall that traverses the circumference of the entire tire on all four tires. They said this is a safety hazard to me and that these tires are very new to have formed this crack. They recommended replaceme... Read more
ENGINE AND ENGINE COOLING
Jun 12, 2025
Incident date: Jun 9, 2025
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion into the cylind... Read more
SEAT BELTS
Jun 12, 2025
Incident date: Jun 9, 2025
While driving, a persistent error appears on the screen with a chime: "Front left safety restraint system issue" (Error Code: RCM2_a128). After researching online, it appears this is a commonly reported issue among Tesla owners and may have serious safety implications. The error code RCM2_a128 indi... Read more
ENGINE
Feb 6, 2025
Incident date: Jan 21, 2025
3 times in the past year including today, the car has completely turned off while in drive at a red light or stop sign. It is not the auto start/stop, it simply completely shuts off the car and when I take my foot off the break the car says “shift gear into park and manually restart car” this ha... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Aug 14, 2024
Incident date: Aug 7, 2024
When driving two errors occur randomly and repeatedly. 1) Front Camera Fault, and 2) Pre-collision Assist inoperative. If driving with using any of the ADAS features, the car immediately begins to slow rapidly although each time it has occurred there has been no obstacle present. In one instance, it... Read more
POWER TRAIN
Aug 14, 2024
Incident date: Aug 7, 2024
The contact owns a 2023 Kia K5. The contact stated that while driving on several occasions at various speeds, while the transmission was changing gear, the vehicle hesitated and jerked abnormally. The vehicle was taken to a dealer however, the failure could not be replicated. The manufacturer was no... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Apr 17, 2024
Incident date: Apr 16, 2024
The passport flashes BRAKE and steering wheel shakes for no reason. I’ll be driving down the road nothing near and it does this. A few times it’s actually applied the brakes. Thank goodness no one was behind me as it potentially could have caused an accident. This occurs daily. Especially if I a... Read more
ELECTRICAL SYSTEM
Jan 20, 2024
Incident date: Jan 16, 2024
My seat heaters were on for 1 minute and started to smoke and burned multiple quarter sized holes in my seat. They burned holes in my winter coat and even made my skin have minor burns. There was a smoke that appeared and a very bad burning smell.
Fire
FUEL/PROPULSION SYSTEM
Sep 1, 2023
Incident date: Sep 1, 2021
2011 sonata se 2.0t door lock’s acting up won’t open or lock fuel smell in the car really strong and not measuring the gas keeps going up and down and at times I don’t even know if I have gas or not and when filling gas at the gas tank entrance where you fill up at won’t let me fill up gas k... Read more
POWER TRAIN
Sep 1, 2023
Incident date: Sep 1, 2021
Every time I drive my truck, it has a hard time shifting from 1st gear. The gauges will go crazy then stop all together and it will go into what seems to be low power mode. Several times while driving, it will try to shift, and cause me to skid, or will not speed up above 10 to 15 mph.
STEERING
Sep 1, 2023
Incident date: Sep 1, 2021
Steering wheel could not turn after after parked and tried to drive again. Car could only go straight forward or backward. Also tried to restart the whole car computer, problem still persisted. The car screen displayed error message UI_a020 Steering assist reduced, Steering may require increased eff... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Jul 13, 2023
Incident date: Dec 12, 2022
My rear brakes are metal to metal at less than 25,000 miles. Second issue when I im driving my car will not accelerate and the warning light comes up. I have to completely stop turn it off in the middle of the road and then it will start going. I called vw and they told me that they didn’t know w... Read more
ELECTRICAL SYSTEM
May 7, 2023
Incident date: Jun 15, 2022
Today, as I was driving my automatic braking system activated without need. There was no obstacle. It was a clear and sunny day. I was driving the speed limit of 50 mph. The brakes activated so hard that if I wasn’t wearing my seatbelt I would’ve been injured. Currently my neck and back do h... Read more
SERVICE BRAKES
May 5, 2023
Incident date: May 5, 2023
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the dealer that the vehicle was taken to had not completed the recall repair. The contact stated while his wife was driving approximately 35 M... Read more
SERVICE BRAKES, HYDRAULIC
May 5, 2023
Incident date: May 5, 2023
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the dealer that the vehicle was taken to had not completed the recall repair. The contact stated while his wife was driving approximately 35 M... Read more
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Mar 28, 2023
Incident date: Feb 12, 2023
My car is susceptible to theft due to the fact, Kia did not place immobilizer unit in my 2015 Kia soul. I’m trying to find out where I go to get the software update on my vehicle so it doesn’t get stolen and I can’t find anywhere nobody’s contacted me from Kia please help me with this situat... Read more
ELECTRICAL SYSTEM
Mar 6, 2023
Incident date: Mar 5, 2023
The contact owns a 2015 Ford Escape. The contact stated that the instrument panel had gone blank. The contact stated that due to the failure, the tachometer, speedometer, tire pressure, and check engine warning light features were made inoperable. The manufacturer was notified of the failure and the... Read more
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Mar 6, 2023
Incident date: Mar 5, 2023
The contact owns a 2015 Ford Escape. The contact stated that the instrument panel had gone blank. The contact stated that due to the failure, the tachometer, speedometer, tire pressure, and check engine warning light features were made inoperable. The manufacturer was notified of the failure and the... Read more
UNKNOWN OR OTHER
Feb 20, 2023
Incident date: Dec 9, 2022
Vehicle owner was driving and pulled over when all warning lights began flashing, wipers came on, horn started honking, windows would not go down, doors would not unlock, and vehicle started on fire. Fire appeared to begin in the engine compartment, with fire eventually consuming entire vehicle.
Fire
1 deaths
EXTERIOR LIGHTING
Feb 20, 2023
Incident date: Dec 9, 2022
1) Back up camera goes blank periodically. A few times the monitor would not come on at all. Frightening when I am using it for directions. 2) Service System 4WD light has come on. Jeep dealer said it is a Disconnect Acetutor (?). I have appt to repair but am concerned it might not be safe to drive... Read more
SUSPENSION
Feb 20, 2023
Incident date: Dec 9, 2022
1) Back up camera goes blank periodically. A few times the monitor would not come on at all. Frightening when I am using it for directions. 2) Service System 4WD light has come on. Jeep dealer said it is a Disconnect Acetutor (?). I have appt to repair but am concerned it might not be safe to drive... Read more
VEHICLE SPEED CONTROL
Dec 6, 2022
Incident date: May 11, 2022
Hi I bought this Dodge Journey on May 24 2021 since the First day I bought it the car started giving me problems the dealer wouldn't take the car back and in stuck with it the engine from the car is Giving me problems it won't accelerate is very scary I'm very concerned because I got kids and also t... Read more
ENGINE
Dec 6, 2022
Incident date: May 11, 2022
Hi I bought this Dodge Journey on May 24 2021 since the First day I bought it the car started giving me problems the dealer wouldn't take the car back and in stuck with it the engine from the car is Giving me problems it won't accelerate is very scary I'm very concerned because I got kids and also t... Read more
ENGINE
Nov 3, 2022
Incident date: Aug 1, 2021
The contact owns a 2009 Dodge Journey. The contact stated that several attempts were needed to start the vehicle. The ABS, Traction Control System, and Electronic Stability Control (ESC) warning lights were illuminated. The contact replaced the battery twice; however, the failure reoccurred. Additio... Read more
ELECTRICAL SYSTEM
Sep 23, 2022
Incident date: Sep 22, 2022
Igntion did not turn over on first attempt, however, it did turn over after turning key back to off position and trying again. I was in a parking lot and it was daylight. I have not had vehicle serviced at this point as it did turn over. There was no warning messages or symptoms prior . It is... Read more
ENGINE
Aug 14, 2022
Incident date: Aug 14, 2022
09 Dodge Journey 3.5l v6 issues started the day after I bought the vehicle!! will cut off while driving, stall and cut off at stop lights, stop signs. Way too much heat coming from motor, ac compressor making allot of noise. Overheating issues, brake light switch issue. Cruise control malfunction, ... Read more
ELECTRICAL SYSTEM
Aug 14, 2022
Incident date: Aug 14, 2022
09 Dodge Journey 3.5l v6 issues started the day after I bought the vehicle!! will cut off while driving, stall and cut off at stop lights, stop signs. Way too much heat coming from motor, ac compressor making allot of noise. Overheating issues, brake light switch issue. Cruise control malfunction, ... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Aug 14, 2022
Incident date: Aug 14, 2022
09 Dodge Journey 3.5l v6 issues started the day after I bought the vehicle!! will cut off while driving, stall and cut off at stop lights, stop signs. Way too much heat coming from motor, ac compressor making allot of noise. Overheating issues, brake light switch issue. Cruise control malfunction, ... Read more
ELECTRICAL SYSTEM
Aug 13, 2022
Incident date: Jul 27, 2022
SYMPTOMS – Dangerous Malfunction Critical Component Failure – Wipers constantly on slow speed, even in driving rain. No Rear Wiper. No TURN SIGNALS Engine rough and limited to ~2,500 RPM. No HORN. Left signal initiated by Driver in Vehicle#1 when turning left in front of other driver Vehicle#... Read more
VISIBILITY/WIPER
Aug 13, 2022
Incident date: Jul 27, 2022
SYMPTOMS – Dangerous Malfunction Critical Component Failure – Wipers constantly on slow speed, even in driving rain. No Rear Wiper. No TURN SIGNALS Engine rough and limited to ~2,500 RPM. No HORN. Left signal initiated by Driver in Vehicle#1 when turning left in front of other driver Vehicle#... Read more
EXTERIOR LIGHTING
Aug 13, 2022
Incident date: Jul 27, 2022
SYMPTOMS – Dangerous Malfunction Critical Component Failure – Wipers constantly on slow speed, even in driving rain. No Rear Wiper. No TURN SIGNALS Engine rough and limited to ~2,500 RPM. No HORN. Left signal initiated by Driver in Vehicle#1 when turning left in front of other driver Vehicle#... Read more
ELECTRICAL SYSTEM
Jul 21, 2022
Incident date: Apr 15, 2022
The TIPM (Total Integrated Power Module) is causing electrical system failures (e.g., wipers, power locks, cruise control, etc.). Many of the affected systems are convenience issues, but the wipers and cruise control can negatively impact safe driving. Additionally the car will randomly start shakin... Read more
AIR BAGS
Apr 21, 2022
Incident date: Jan 1, 2021
The rear end is going out fuel system is causing a misfire number six and the airbag light is on we have had more problems with it with the power steering starting it when it's cold and it rupturing the hose plus the wiring and the door front door there's wires broke supposedly fixed in 2011 but are... Read more
FUEL/PROPULSION SYSTEM
Apr 21, 2022
Incident date: Jan 1, 2021
The rear end is going out fuel system is causing a misfire number six and the airbag light is on we have had more problems with it with the power steering starting it when it's cold and it rupturing the hose plus the wiring and the door front door there's wires broke supposedly fixed in 2011 but are... Read more
POWER TRAIN
Apr 21, 2022
Incident date: Jan 1, 2021
The rear end is going out fuel system is causing a misfire number six and the airbag light is on we have had more problems with it with the power steering starting it when it's cold and it rupturing the hose plus the wiring and the door front door there's wires broke supposedly fixed in 2011 but are... Read more
EXTERIOR LIGHTING
Feb 10, 2022
Incident date: Feb 4, 2022
Me and my son were sitting in the car waiting for my wife and the car started dying lights started were flashing the horn was honking wipers were going interior lighting and gauge cluster was all flashing then smoke started to come through the vents so we jumped out and that’s when I seen flames u... Read more
Fire
ELECTRICAL SYSTEM
Feb 10, 2022
Incident date: Feb 4, 2022
Me and my son were sitting in the car waiting for my wife and the car started dying lights started were flashing the horn was honking wipers were going interior lighting and gauge cluster was all flashing then smoke started to come through the vents so we jumped out and that’s when I seen flames u... Read more
Fire
VISIBILITY/WIPER
Feb 10, 2022
Incident date: Feb 4, 2022
Me and my son were sitting in the car waiting for my wife and the car started dying lights started were flashing the horn was honking wipers were going interior lighting and gauge cluster was all flashing then smoke started to come through the vents so we jumped out and that’s when I seen flames u... Read more
Fire
STEERING
Jan 31, 2022
Incident date: Jan 1, 2022
The contact owns a 2009 Dodge Journey. The contact stated while driving at an undisclosed speed, the power steering assist failed to operate as needed. Upon inspection, the contact noticed that there was a cracked power steering hose located underneath the vehicle. The contact replaced the power ste... Read more
ELECTRICAL SYSTEM
Jan 7, 2022
Incident date: Dec 22, 2021
I have power door locks not working except manually or driver door by key. Key fob and door module for locks will not function. I cannot open the hatch due to power lock function. The Airbag light comes on when vehicle is started and the door is open and only disappears after the door is closed, eng... Read more
AIR BAGS
Jan 7, 2022
Incident date: Dec 22, 2021
I have power door locks not working except manually or driver door by key. Key fob and door module for locks will not function. I cannot open the hatch due to power lock function. The Airbag light comes on when vehicle is started and the door is open and only disappears after the door is closed, eng... Read more
ENGINE
Jan 7, 2022
Incident date: Dec 22, 2021
I have power door locks not working except manually or driver door by key. Key fob and door module for locks will not function. I cannot open the hatch due to power lock function. The Airbag light comes on when vehicle is started and the door is open and only disappears after the door is closed, eng... Read more
Showing 50 of 2,091 complaints.
Technical Service Bulletins, 2009 DODGE JOURNEY
69 manufacturer communications from 40 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 9 |
| 160000 STRUCTURE | 7 |
| 110000 ELECTRICAL SYSTEM | 5 |
| 100000 POWER TRAIN | 5 |
| 060000 ENGINE (PWS) | 3 |
| 220000 SEATS | 3 |
| 060000 ENGINE AND ENGINE COOLING | 3 |
| 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | 2 |
9100226
Sep 15, 2023
110000 ELECTRICAL SYSTEM
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
9100226
Sep 15, 2023
114000 ELECTRICAL SYSTEM:WIRING
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
9004009
Apr 7, 2021
100000 POWER TRAIN
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag
S1121000006 Rev.
Aug 19, 2020
110000 ELECTRICAL SYSTEM
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S1121000006 Rev.
Aug 19, 2020
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S1121000006 Rev.
Aug 19, 2020
060000 ENGINE (PWS)
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S1121000006RevA
Aug 19, 2020
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S1121000006RevA
Aug 19, 2020
108000 POWER TRAIN:TRANSMISSION CASE/HOUSING
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S1121000006RevA
Aug 19, 2020
110000 ELECTRICAL SYSTEM
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
9004268
Jun 24, 2020
060000 ENGINE (PWS)
THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
9004239
May 20, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
CABLE, Latch Release, Track to Recliner, Left Prior to replacing for any kind of damage or functional concern , please take photos of the condition and/ or issue with seat cable before disassembly, Please email pictures of cable including
9004239
May 20, 2020
220000 SEATS
CABLE, Latch Release, Track to Recliner, Left Prior to replacing for any kind of damage or functional concern , please take photos of the condition and/ or issue with seat cable before disassembly, Please email pictures of cable including
9004239
May 20, 2020
350000 EQUIPMENT
CABLE, Latch Release, Track to Recliner, Left Prior to replacing for any kind of damage or functional concern , please take photos of the condition and/ or issue with seat cable before disassembly, Please email pictures of cable including
23-015-20
Apr 30, 2020
350000 EQUIPMENT
Disinfectant Solution Recommended for COVID-19
23-015-20
Apr 30, 2020
160000 STRUCTURE
Disinfectant Solution Recommended for COVID-19
08-049-20
Apr 22, 2020
350000 EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
08-049-20
Apr 22, 2020
110000 ELECTRICAL SYSTEM
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
31-003-19
Nov 20, 2019
350000 EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100419
Nov 20, 2019
130000 VISIBILITY
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass.
3100319
Nov 20, 2019
160000 STRUCTURE
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100519
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100619
Nov 20, 2019
350000 EQUIPMENT
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-005-19
Nov 20, 2019
350000 EQUIPMENT
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-006-19
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
9003220
Aug 7, 2019
350000 EQUIPMENT
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not
9003220
Aug 7, 2019
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not
9002201
Aug 30, 2017
350000 EQUIPMENT
Cargo and floor cargo organizer storage bin and latch Please note that for both the cargo area bin/lid and floor cargo organizer; latches are serviceable separately. You do not need to replace the entire bin or lid for this, the followin
9003687
Mar 8, 2017
150000 SEAT BELTS
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
9003681
Mar 1, 2017
150000 SEAT BELTS
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
31-001-16
Mar 4, 2016
160000 STRUCTURE
Do Not Apply Corrosion Protection On Sheet Molding Compound (SMC) Plastic Panels This bulletin involves discussing SMC plastic panels and applying corrosion protection.
R2118796A
Feb 26, 2016
060000 ENGINE AND ENGINE COOLING
Valve Body. These may cause over drive cycling.
RL108213A$
Jan 26, 2016
060000 ENGINE AND ENGINE COOLING
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
9002887
Feb 11, 2015
060000 ENGINE AND ENGINE COOLING
Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with
L25070114
Jul 1, 2014
140000 AIR BAGS
Expansion of previous safety recall L25.
L25070114
Jul 1, 2014
116000 ELECTRICAL SYSTEM:IGNITION
Expansion of previous safety recall L25.
9002071
Feb 26, 2014
222000 SEATS:MID/REAR ASSEMBLY
Part Description: 1st and 2nd row seat backpanels Issue Description: It is no longer necessary to order this part to replace a damaged/broken/missing clip. For 1LB331DVAA or 1LB331K7AA order 05175690AA for top clip(s) (qty 2) and 68039
9002158
Feb 13, 2014
110000 ELECTRICAL SYSTEM
Part Description: Wireless Ignition Node Receiver. Issue Description: Wireless Ignition Node Receiver part number 05026875AE is no longer available. The following kits are available as replacements.~ 68241059AA kit for Journey (JC) and
9002711
Feb 12, 2014
220000 SEATS
Part Description: 2nd Row Seat is Hard to Move Fore/Aft Issue Description: If a 2nd row seat is hard to move fore/aft, check if the following procedure fixes the condition:~ 1. Move the seat to a fore/aft position where all four attach
9001645
Feb 12, 2014
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Part Description: Short Runner Valve (Actuator) Issue Description: Issue 1~ JC,JS '08-09MY 3.5L only~ Caution - Do not replace the intake manifold for a short runner valve (SRV) fault (P1004 / P2008 / P2016 / P2017) or for a manifold
9002519
Mar 20, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc
09-001-13
Feb 6, 2013
060000 ENGINE (PWS)
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs
09-001-13
Feb 6, 2013
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs
09-001-13
Feb 6, 2013
356000 EQUIPMENT ADAPTIVE/MOBILITY
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs
09-001-13
Feb 6, 2013
350000 EQUIPMENT
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs
09-001-13
Feb 6, 2013
220000 SEATS
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs
09-001-13
Feb 6, 2013
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs
21-006-12 REV. A
Nov 3, 2012
100000 POWER TRAIN
Vehicle Exhibits Vibration From The Transmission During Vehicle Launch (X43 Warranty Extension 5 Years\160,000 KMS) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they a
21-006-12 REV. A
Nov 3, 2012
100000 POWER TRAIN
Vehicle Exhibits Vibration From The Transmission During Vehicle Launch (X43 Warranty Extension 5 Years\160,000 KMS) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they a
21-006-12 REV. A
Nov 3, 2012
020000 SUSPENSION
Vehicle Exhibits Vibration From The Transmission During Vehicle Launch (X43 Warranty Extension 5 Years\160,000 KMS) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they a
21-006-12 REV. A
Nov 3, 2012
020000 SUSPENSION
Vehicle Exhibits Vibration From The Transmission During Vehicle Launch (X43 Warranty Extension 5 Years\160,000 KMS) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they a
21-006-12 REV. A
Nov 3, 2012
050000 PARKING BRAKE
Vehicle Exhibits Vibration From The Transmission During Vehicle Launch (X43 Warranty Extension 5 Years\160,000 KMS) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they a
21-006-12 REV. A
Nov 3, 2012
100000 POWER TRAIN
Vehicle Exhibits Vibration From The Transmission During Vehicle Launch (X43 Warranty Extension 5 Years\160,000 KMS) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they a
21-006-12 REV. A
Nov 3, 2012
103940 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
Vehicle Exhibits Vibration From The Transmission During Vehicle Launch (X43 Warranty Extension 5 Years\160,000 KMS) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they a
SB-05-003-11
Feb 18, 2011
045200 SERVICE BRAKES, AIR:DISC:PADS
CHRYSLER: 2009 JOURNEY. THERE MAY BE COMPLAINTS OF THE FRONT BRAKE PAD LIFE. *RM
WB-D-11-07
Feb 1, 2011
045200 SERVICE BRAKES, AIR:DISC:PADS
DODGE: FRONT BRAKE COMPONENTS HAVE EXTENDED WARRANTY, 3YRS OR 36,000 MILES, WHICHEVER OCCURS FIRST. *PE
WB-D-11-07
Feb 1, 2011
034000 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
DODGE: FRONT BRAKE COMPONENTS HAVE EXTENDED WARRANTY, 3YRS OR 36,000 MILES, WHICHEVER OCCURS FIRST. *PE
WB-D-11-07
Feb 1, 2011
034520 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
DODGE: FRONT BRAKE COMPONENTS HAVE EXTENDED WARRANTY, 3YRS OR 36,000 MILES, WHICHEVER OCCURS FIRST. *PE
WB-D-11-07
Feb 1, 2011
040000 SERVICE BRAKES, AIR
DODGE: FRONT BRAKE COMPONENTS HAVE EXTENDED WARRANTY, 3YRS OR 36,000 MILES, WHICHEVER OCCURS FIRST. *PE
ER-J-23
Sep 1, 2009
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
DODGE SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. REPLACE POWERTRAIN CONTROL MODULE. POWERTRAIN CONTROL MODULE (PCM) MAY CONTAIN SOFTWARE THAT OVERTIME COULD CAUSE THE INTAKE MANIFOLD FLOW CONTROL VALVE (FCV) TO FAIL.
SB-J19
Aug 1, 2009
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHRYSLER/JEEP/DODGE: CALIFORNIA EMISSIONS WARRANTY ADDENDUM. THE WARRANTY BOOK ON CERTAIN VEHICLES MAY CONTAIN ERRORS OR MAY BE MISSING INFORMATION REGARDING THE COPONENTS COVERED BY THE CALIFORNIA EMISSIONS WARRANTY. DODGE-CARAVAN/GRAND
SB-J19
Aug 1, 2009
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CHRYSLER/JEEP/DODGE: CALIFORNIA EMISSIONS WARRANTY ADDENDUM. THE WARRANTY BOOK ON CERTAIN VEHICLES MAY CONTAIN ERRORS OR MAY BE MISSING INFORMATION REGARDING THE COPONENTS COVERED BY THE CALIFORNIA EMISSIONS WARRANTY. DODGE-CARAVAN/GRAND
SB-1800309 REVC
Jun 11, 2009
100000 POWER TRAIN
CHRYSLER/JEEP/DODGE: FLASH-DRIVEABILITY IMPROVEMENTS OR MIL ILLUMINATION DIAGNOSTIC TROUBLE CODE P0452-EVAP PRESSURE SWITCH STUCK CLOSED. INCLUDES MY09 TOWN&COUNTRY; VOYAGER AND CARAVAN. *PE
SB-09-031
May 26, 2009
203000 WHEELS:LUGS/NUTS/BOLTS/STUDS
CHRYSLER/DODGE:VEHICLES MAY PULL SLIGHTLY TO THE RIGHT OR LEFT. VEHICLES WERE SHIPPED WITH INSUFFICIENT CLAMP LOAD ON THE REAR TOE LINK CAM BOLT. INSUFFICIENT CLAMP LOAD CAN ALLOW THE ALIGNMENT TO CHANGE. *PE UPDATED 10/07/0
SB-09-031
May 26, 2009
190000 TIRES
CHRYSLER/DODGE:VEHICLES MAY PULL SLIGHTLY TO THE RIGHT OR LEFT. VEHICLES WERE SHIPPED WITH INSUFFICIENT CLAMP LOAD ON THE REAR TOE LINK CAM BOLT. INSUFFICIENT CLAMP LOAD CAN ALLOW THE ALIGNMENT TO CHANGE. *PE UPDATED 10/07/0
SB-23-004-09
Mar 4, 2009
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CHRYSLER: DOORS DO NOT LOCK OR UNLOCK PROPERLY WHEN USING POWER DOOR LOCK SYSTEM OR REMOTE KEYLESS ENTRY. *PE
J-03
Mar 1, 2009
063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
CHRYSLER\DODGE SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. AN INCORRECT POSITIVE CRANKCASE VENTILATION (PCV) VALVE MAY HAVE BEEN INSTALLED. AN INCORRECT PCV VALVE CAN CAUSE EXCESSIVE EXHAUST EMISSIONS. CSC LETTER WAS REC
08-035
Apr 21, 2008
116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
2009 (JC) ELECTRICAL SWITCH REPLACEMENT. *NJ
NHTSA Safety Investigations, DODGE JOURNEY
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA24003
Opened: Aug 1, 2024
Vehicle entrapment
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved pa... Read more
PE24006
Opened: Feb 27, 2024 , Closed: Sep 26, 2025
Back up camera failure
On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles. Complainants reported experiencing black screens, upside down im... Read more
PE23008
Opened: May 1, 2023 , Closed: Aug 15, 2024
Vehicle entrapment
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect ... Read more
RQ22002
Opened: Jul 22, 2022 , Closed: Jun 16, 2025
Stall from Crankshaft\Camshaft Failure
On December 13, 2016, the National Highway Traffic Safety Administration (NHTSA) received recall 16V-907 from Fiat Chrysler Automobiles (FCA) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 Model Year Dodge Journey, Jeep Compass, and Jeep Patriot vehi... Read more
DODGE JOURNEY - All Years Overview
Complete safety history for the DODGE JOURNEY across all model years (2009, 2020).
52
Total Recalls
7,959
Total Complaints
4
Investigations
372
Reported Crashes
158
Reported Fires
2
Reported Deaths
DODGE JOURNEY - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.