2011 DODGE JOURNEY

4 recalls — 252 complaints

17V432000 Jul 7, 2017
AIR BAGS:FRONTAL
Defect Description
Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Consequence
Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Remedy
Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1... Read more
363,480 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
16V273000 May 6, 2016
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Consequence
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
8,569 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
15V431000 Jul 7, 2015
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Consequence
If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
Remedy
Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.
145,379 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
11V315000 Jun 8, 2011
STEERING:COLUMN
Defect Description
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUIL... Read more
Consequence
A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL... Read more
Remedy
DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
11,096 vehicles affected
Manufacturer: CHRYSLER GROUP LLC

Complaint Statistics

252 total complaints 11 crashes 6 fires 21 injuries

Top Reported Components

ComponentComplaints
SERVICE BRAKES47
ELECTRICAL SYSTEM41
ENGINE29
STEERING22
POWER TRAIN16
AIR BAGS14
UNKNOWN OR OTHER14
EXTERIOR LIGHTING8
ELECTRONIC STABILITY CONTROL (ESC)7
VEHICLE SPEED CONTROL7
STEERING Jan 22, 2026
Incident date: May 30, 2025
Stirring wheel fluid hose has burst during cold weather, and will lose control of wheel. My car wasn’t listed in the recall for that said issue for other dodge journey’s. I had it repair ones and now its doing it again.
SERVICE BRAKES, HYDRAULIC Aug 20, 2025
Incident date: Aug 20, 2025
The contact owns a 2011 Dodge Journey. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard with the ABS warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ... Read more
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Jun 20, 2024
Incident date: Dec 1, 2023
The contact owns a 2011 Dodge Journey. The contact stated that while driving on several occasions at various speeds, the vehicle stalled. The vehicle was not able to restart after each failure. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic where it was diag... Read more
ENGINE AND ENGINE COOLING May 3, 2024
Incident date: Apr 27, 2024
The contact owned a 2011 Dodge Journey. The contact received notification of the NHTSA Campaign Number: 15V431000 (Engine and Engine Cooling). The vehicle was repaired, however, the failure recurred while the vehicle was stopped at a stop sign, and the contact saw flames coming from the hood. The co... Read more
Fire
AIR BAGS Apr 29, 2024
Incident date: Oct 30, 2023
The contact owns a 2011 Dodge Journey. The contact stated that while his daughter was coming to a complete stop at a stop sign, the vehicle was rear-ended by a distracted driver. The air bags did not deploy, resulting in injury. No warning lights were illuminated. The vehicle was towed to a tow yard... Read more
Crash 1 injured
UNKNOWN OR OTHER Dec 20, 2022
Incident date: Dec 1, 2022
Defrost doesn’t work due to no heat on passenger side. Heater core replaced and has to be flushed out every year. Research on the internet says this is a common issue but no recall.
VISIBILITY/WIPER Dec 20, 2022
Incident date: Dec 1, 2022
Defrost doesn’t work due to no heat on passenger side. Heater core replaced and has to be flushed out every year. Research on the internet says this is a common issue but no recall.
POWER TRAIN:AUTOMATIC TRANSMISSION Apr 12, 2022
Incident date: Jan 12, 2022
The contact owns a 2011 Dodge Journey. The contact stated that the transmission warning light would illuminate while attempted to change gears. The contact took the vehicle to a certified mechanic and was informed that the torque converter failed and needed to be replaced. The vehicle had not been r... Read more
UNKNOWN OR OTHER Jan 31, 2022
Incident date: Jan 12, 2022
You can read online anywhere that the ECU is a MAJOR problem. My car battery dies everytime i shut it off. Ive replace the battery 8 times, the alternator 4 times. Had countless amout of diagnostic tests done on it. Still nothing. Come to find out its the ECU which i cant afford to replace as its ov... Read more
POWER TRAIN Jan 31, 2022
Incident date: Jul 1, 2020
The contact owns a 2011 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to an independent mechanic and diagnosed with head gasket failure. The vehicle was then taken to the dealer and diagnosed with powertrain control... Read more
POWER TRAIN Aug 8, 2021
Incident date: Aug 3, 2021
Pressure sensors saying there's an issue with your tire pressure and you have binding in your drive line
UNKNOWN OR OTHER Aug 8, 2021
Incident date: Aug 3, 2021
Pressure sensors saying there's an issue with your tire pressure and you have binding in your drive line
ELECTRICAL SYSTEM Aug 8, 2021
Incident date: Aug 3, 2021
Pressure sensors saying there's an issue with your tire pressure and you have binding in your drive line
FUEL/PROPULSION SYSTEM Apr 5, 2021
Incident date: Mar 15, 2021
SPEED IS HORRIBLE I DON'T NO WHERE TO START
ENGINE Apr 5, 2021
Incident date: Mar 15, 2021
SPEED IS HORRIBLE I DON'T NO WHERE TO START
ELECTRICAL SYSTEM Apr 5, 2021
Incident date: Mar 15, 2021
SPEED IS HORRIBLE I DON'T NO WHERE TO START
ENGINE Dec 13, 2020
Incident date: Jun 10, 2020
MY CAR HAS ONLY 91000 MILES AND THERE IS A CLICK FROM THE TRANSMISSION AND A WEIRD SLOWING NOISE HAVE NO CLUE WHY DONE ALL THE MAINTENANCE ONE IT
POWER TRAIN Dec 13, 2020
Incident date: Jun 10, 2020
MY CAR HAS ONLY 91000 MILES AND THERE IS A CLICK FROM THE TRANSMISSION AND A WEIRD SLOWING NOISE HAVE NO CLUE WHY DONE ALL THE MAINTENANCE ONE IT
ELECTRICAL SYSTEM Dec 11, 2020
Incident date: Dec 5, 2020
THERE ARE MANY MANY AS IN HUGE MULTIPLE COMPLAINTS OF THIS JOURNEY VEHICLE NOT STARTING BECAUSE KEEPING A CHARGE. WE HAVE HAD TO BUY AND HAVE DEALER INSTALL THREE BATTERIES IN THE LAST FOUR YEARS. FOUND ONE PROBLEM, LEAVING A CD IN THE PLAYER CAUSES THE BATTERY TO DRAIN. CANNOT FIND ANY OTHER. PLEAS... Read more
SERVICE BRAKES Dec 6, 2020
Incident date: Dec 5, 2020
BREAK CALIPERS LOCK UP WHEN DRIVING. THEY HAVE BEEN REPLACED AND CONTINUE TO DO THIS
AIR BAGS Dec 1, 2020
Incident date: Nov 30, 2020
THE VEHICLE SUDDENLY SHUTS OFF AT HIGHWAY SPEEDS AND HAS SIGNIFICANT TROUBLE RESTARTING. THE VEHICLE HAS BEEN INSPECTED OVER 10 TIMES BY AN ASC CERTIFIED MECHANIC FOR THIS ISSUE AND THERE HASN'T BEEN A CHECK ENGINE CODE PRESENT THAT WOULD CAUSE THIS ISSUE.
ELECTRICAL SYSTEM Dec 1, 2020
Incident date: Nov 30, 2020
THE VEHICLE SUDDENLY SHUTS OFF AT HIGHWAY SPEEDS AND HAS SIGNIFICANT TROUBLE RESTARTING. THE VEHICLE HAS BEEN INSPECTED OVER 10 TIMES BY AN ASC CERTIFIED MECHANIC FOR THIS ISSUE AND THERE HASN'T BEEN A CHECK ENGINE CODE PRESENT THAT WOULD CAUSE THIS ISSUE.
UNKNOWN OR OTHER Dec 1, 2020
Incident date: Nov 30, 2020
THE VEHICLE SUDDENLY SHUTS OFF AT HIGHWAY SPEEDS AND HAS SIGNIFICANT TROUBLE RESTARTING. THE VEHICLE HAS BEEN INSPECTED OVER 10 TIMES BY AN ASC CERTIFIED MECHANIC FOR THIS ISSUE AND THERE HASN'T BEEN A CHECK ENGINE CODE PRESENT THAT WOULD CAUSE THIS ISSUE.
ELECTRONIC STABILITY CONTROL (ESC) Oct 23, 2020
Incident date: Jul 10, 2020
MY SOUND SYSTEM IS NOT WORKING.ONCE THE VEHICLE REACHED 200,848 MILES IT STOPPED WORKING, THEN THE NEXT DAY THE LED HATCH LIGHT SHE'D WORKING?I CAME OUT TO GET IN THE VEHICLE AND TURNED IT ON IT DIDN'T WORK?
EXTERIOR LIGHTING Oct 23, 2020
Incident date: Jul 10, 2020
MY SOUND SYSTEM IS NOT WORKING.ONCE THE VEHICLE REACHED 200,848 MILES IT STOPPED WORKING, THEN THE NEXT DAY THE LED HATCH LIGHT SHE'D WORKING?I CAME OUT TO GET IN THE VEHICLE AND TURNED IT ON IT DIDN'T WORK?
SUSPENSION Oct 23, 2020
Incident date: Jul 10, 2020
MY SOUND SYSTEM IS NOT WORKING.ONCE THE VEHICLE REACHED 200,848 MILES IT STOPPED WORKING, THEN THE NEXT DAY THE LED HATCH LIGHT SHE'D WORKING?I CAME OUT TO GET IN THE VEHICLE AND TURNED IT ON IT DIDN'T WORK?
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT Oct 22, 2020
Incident date: Oct 1, 2020
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ABS, BRAKE AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO COMMUNITY MOTORS CHRYSLER DODGE JEEP RAM (500 WESTIN OAKS DR, HAMMOND, LA 70403, (985) 345-0401) AND DIAG... Read more
ELECTRICAL SYSTEM Aug 28, 2020
Incident date: Aug 27, 2020
BATTERY LIGHT CAME ON MANY TIMES OVER A COUPLE WEEKS. THEN IT WENT INTO BATTERY SAVER MODE. THE RADIO STOPPED WORKING, AIR CONDITIONING, LIGHTS AND THE DASH BOARD HAD EVERY CHECK LIGHT COME ON. IT THEN WOULD NOT SHIFT AND RPMS WENT TO 4 AND 5 BUT ONLY WOULD DO AROUND 20 MPH. BATTERY THRN DIED. AFTER... Read more
SERVICE BRAKES Jul 31, 2020
Incident date: Nov 12, 2019
THE ABS MODULE WENT BAD AND THE PART IS DISCONTINUED. THE CAR WAS STATIONARY.
ELECTRICAL SYSTEM Jul 22, 2020
Incident date: Jul 22, 2020
RANDOMLY WONT START VEHICLE GOES INTO SOME TYPE OF ANTI THEFT MODE TOLD BAD TIPM BY 3 DIFFERENT DEALERS. AND TOLD TO REMOVE BATTERY TO RESET THE SYSTEM. THIS IS ONLY A TEMPORARY FIX. THIS HAPPENS AT LEAST TWICE A WEEK
SERVICE BRAKES Jul 22, 2020
Incident date: Jul 15, 2020
I REPLACED MY CALIBER AND BRAKES LESS THEN A YEAR AGO. SINCE THEN I HAVE BEEN REPLACING MY BRAKES EVERY 3 MONTHS I HAVE TO REPLACE MY BRAKES AND ROTORS. I KEEP SMELLING METAL BURNING PLUS THE BRAKES LIGHT IS STAYING ON.
POWER TRAIN May 27, 2020
Incident date: Dec 31, 2018
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT THE ENGINE OVERHEATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PREVIOUSLY TAKEN TO KELLY JEEP CHRYSLER DODGE RAM 501 STATE AVENUE, EMMAUS, PA 180449, (610)904-8499 WHERE THE TRANSMISSION, THE ENGINE, ENGINE SO... Read more
ENGINE AND ENGINE COOLING May 27, 2020
Incident date: Dec 31, 2018
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT THE ENGINE OVERHEATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PREVIOUSLY TAKEN TO KELLY JEEP CHRYSLER DODGE RAM 501 STATE AVENUE, EMMAUS, PA 180449, (610)904-8499 WHERE THE TRANSMISSION, THE ENGINE, ENGINE SO... Read more
ELECTRICAL SYSTEM Feb 21, 2020
Incident date: Dec 2, 2019
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE CONSISTENTLY FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC TEST OF THE ELECTRICAL SYSTEMS WAS PERFORMED WITH NO FAILURE DETECTED. THE INDEPENDENT MECHANIC WAS ABLE TO START THE VEHICLE. T... Read more
ELECTRICAL SYSTEM Jan 6, 2020
Incident date: Jan 3, 2020
THE BATTERY HAS BEEN REPLACED TWICE WITHIN THE LAST 8 MONTHS AND 2 YEARS PRIOR TO THAT. THE DAY PRIOR TO LATEST EPISODE, THE CAR WAS DRIVEN FOR OVER 200 MILES AND THERE WAS NO NOTATION OF PROBLEMS ON THAT DAY. THE NEXT DAY THE CAR WAS PARKED IN THE DRIVEWAY. IT HAD BEEN 18 HOURS SINCE CAR WAS DR... Read more
EXTERIOR LIGHTING Dec 14, 2019
Incident date: Jan 1, 2018
REVERSE LIGHTS ARE INOP BECAUSE OF A BAD BACKUP SWITCH WHICH IS LOCATED ON OR IN THE TRANSMISSION.
ELECTRICAL SYSTEM Dec 11, 2019
Incident date: Dec 8, 2019
VEHICLE HAS REPEATEDLY HAD PROBLEMS STARTING AFTER DRIVING FOR ANY LENGTH OF TIME. IT WILL START COLD, NO PROBLEM. BATTERY AND STARTER ALL CHECKED AND TESTED AS GOOD. IT IS BELIEVED TO BE DUE TO A BAD GROUND CONNECTION, BUT NOT 100% SURE. MY WIFE AND CHILDREN HAVE BEEN STRANDED SEVERAL TIMES DUE... Read more
ENGINE Oct 14, 2019
Incident date: Jul 15, 2019
BOTH CATALYST CONVERTS WENT OUT AT THE SAME TIME AND FAILED MY GA EMISSIONS TEST. THERE IS A PERMANENT CODE. I ONLY HAD THIS SUV A YEAR AND HAVE ALREADY REBUILT THE TRANSMISSION, ALONG WITH CALIBER ISSUES. I WAS TOLD THAT MY VIN DIDN'T MATCH THE U67 CATALYST EMISSION RECALL THAT INCLUDED MY VEHICLE ... Read more
ELECTRICAL SYSTEM Oct 13, 2019
Incident date: Oct 13, 2019
MY CARS BATTERY LIGHT KEEPS COMING ON AND THEN IT STARTS GOING OVER THE 4000 RPM POINT AND NOT GOING MORE THAN 20MPH AND THEN DIES...I'VE REPLACED ALTERNATOR AND BATTERY BOTH 4 TIMES IN 4 MONTHS AND IT KEEPS HAPPENING.
POWER TRAIN Oct 13, 2019
Incident date: Oct 13, 2019
MY CARS BATTERY LIGHT KEEPS COMING ON AND THEN IT STARTS GOING OVER THE 4000 RPM POINT AND NOT GOING MORE THAN 20MPH AND THEN DIES...I'VE REPLACED ALTERNATOR AND BATTERY BOTH 4 TIMES IN 4 MONTHS AND IT KEEPS HAPPENING.
UNKNOWN OR OTHER Oct 13, 2019
Incident date: Oct 13, 2019
MY CARS BATTERY LIGHT KEEPS COMING ON AND THEN IT STARTS GOING OVER THE 4000 RPM POINT AND NOT GOING MORE THAN 20MPH AND THEN DIES...I'VE REPLACED ALTERNATOR AND BATTERY BOTH 4 TIMES IN 4 MONTHS AND IT KEEPS HAPPENING.
SERVICE BRAKES Oct 9, 2019
Incident date: Oct 12, 2015
1) CRUISE CONTROL NOT WORKING AND ONLY WORKS WHEN IT WANTS OR REFUSES TO TURN OFF THIS HAPPENS SITTING STILL, DRIVING OR EVEN IF I TURN OFF AND ON THE CAR FOR RESET IT STILL DOES NOT WORK. THE WEB SHOWS A RECALL BUT THE DODGE DEALERSHIP SAID NO RECALL? THIS HAS BEEN ON GOING SINCE WE PURCHASED THE ... Read more
VEHICLE SPEED CONTROL Oct 9, 2019
Incident date: Oct 12, 2015
1) CRUISE CONTROL NOT WORKING AND ONLY WORKS WHEN IT WANTS OR REFUSES TO TURN OFF THIS HAPPENS SITTING STILL, DRIVING OR EVEN IF I TURN OFF AND ON THE CAR FOR RESET IT STILL DOES NOT WORK. THE WEB SHOWS A RECALL BUT THE DODGE DEALERSHIP SAID NO RECALL? THIS HAS BEEN ON GOING SINCE WE PURCHASED THE ... Read more
AIR BAGS Oct 9, 2019
Incident date: Jul 10, 2018
THE AIR BAGS ARE SUPPOSE TO BE RECALLED DUE TO DEPLOYMENT AND WHEN I REACHED OUT TO THE DODGE HOUSE THEY SAID NO RECALLS?
SERVICE BRAKES Oct 9, 2019
Incident date: Oct 10, 2016
SHAKING IN CAR AND STEERING WHEEL WHEN I APPLY THE BREAKS. THIS IS SUPPOSE TO BE A RECALL BUT DODGE HOUSE SAYS NO RECALLS? I REPLACED THE ROTTERS AND BRAKES AND IT STILL DOES IT AT ANY SPEED ABOVE 30 MPH. HAS BEEN ON GOING SINCE WE PURCHASED THE VEHICLE.
AIR BAGS Oct 9, 2019
Incident date: Oct 12, 2015
1) CRUISE CONTROL NOT WORKING AND ONLY WORKS WHEN IT WANTS OR REFUSES TO TURN OFF THIS HAPPENS SITTING STILL, DRIVING OR EVEN IF I TURN OFF AND ON THE CAR FOR RESET IT STILL DOES NOT WORK. THE WEB SHOWS A RECALL BUT THE DODGE DEALERSHIP SAID NO RECALL? THIS HAS BEEN ON GOING SINCE WE PURCHASED THE ... Read more
SERVICE BRAKES Jul 30, 2019
Incident date: Jul 25, 2019
ABS MODULE FAILURE DASH LIGHTS ON WITH ABS AND TRACTIOM CONTROL NOT WORKING SOME TIMES IT FEELS LIKE THE VEHICLE IS DRAGGIMG THE BRAKES MANY CUSTOMERS ON FORUMS OF THE SAME VEHICLE COMPLAINT ABOUT IT HTTP://M.CARCOMPLAINTS.COM/DODGE/JOURNEY/2011/BRAKES/SERVICE_BRAKES.SHTML
ELECTRONIC STABILITY CONTROL (ESC) Jul 30, 2019
Incident date: Jul 25, 2019
ABS MODULE FAILURE DASH LIGHTS ON WITH ABS AND TRACTIOM CONTROL NOT WORKING SOME TIMES IT FEELS LIKE THE VEHICLE IS DRAGGIMG THE BRAKES MANY CUSTOMERS ON FORUMS OF THE SAME VEHICLE COMPLAINT ABOUT IT HTTP://M.CARCOMPLAINTS.COM/DODGE/JOURNEY/2011/BRAKES/SERVICE_BRAKES.SHTML
ENGINE Jul 9, 2019
Incident date: Jul 9, 2019
WE PURCHASED THIS VEHICLE USED, BACK IN FEBRUARY. OVER THE LAST SEVERAL MONTHS THE VEHICLE HAD SPORADICALLY SHUT OFF WHILE DRIVING. THE ENGINE COMPLETELY STOPS WHILE MOVING. SOME TIMES IT TAKES MULTIPLE ATTEMPTS TO TURN IT BACK ON AFTER SHUTTING DOWN AND OTHER TIMES IT WILL TURN BACK ON. WE HAVE ALR... Read more
ELECTRICAL SYSTEM Jun 24, 2019
Incident date: Jun 20, 2019
ALTINATER SHORTED OUT FRIED RESET AND BATTERY WHILE DRIVING LOST ALL POWER LUCKILY WE WERE COMING OUT OF A PARKING LOT BUT GOT LOCKED IN THE CAR GOT ONE DOOR TO UNLOCK

Showing 50 of 252 complaints.

NHTSA Safety Investigations — DODGE JOURNEY

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA24003 Opened: Aug 1, 2024
EA — Open — Model Year: 2009
Vehicle entrapment
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved pa... Read more
PE24006 Opened: Feb 27, 2024 — Closed: Sep 26, 2025
PE — Closed — Model Year: 2019
Back up camera failure
On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles.  Complainants reported experiencing black screens, upside down ... Read more
RQ22002 Opened: Jul 22, 2022 — Closed: Jun 16, 2025
RQ — Closed — Model Year: 2015
Stall from Crankshaft\Camshaft Failure
On December 13, 2016, the National Highway Traffic Safety Administration (NHTSA) received recall 16V-907 from Fiat Chrysler Automobiles (FCA) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 Model Year Dodge Journey, Jeep Compass, and Jeep Patriot vehi... Read more

DODGE JOURNEY — All Years Overview

Complete safety history for the DODGE JOURNEY across all model years (2009–2020).

72 Total Recalls
7,881 Total Complaints
3 Investigations
348 Reported Crashes
163 Reported Fires
3 Reported Deaths

DODGE JOURNEY — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2020 1 77 View
2019 1 116 View
2018 9 328 View
2017 5 308 View
2016 6 598 View
2015 9 859 View
2014 10 635 View
2013 5 503 View
2012 7 621 View
2011 (current) 4 252
2010 4 1,475 View
2009 11 2,090 View
2008 0 12 View
2007 0 7 View

Other DODGE Models

Model Recalls Complaints
DURANGO 234 19,190 View
CARAVAN 213 14,304 View
GRAND CARAVAN 203 18,754 View
CHARGER 200 8,152 View
RAM 176 5,521 View
DAKOTA 153 9,250 View
CHALLENGER 102 2,357 View
STRATUS 94 3,621 View