ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler
... 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.Read moreConsequence
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise
... control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.Read more4,815,661 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
VEHICLE SPEED CONTROL:CRUISE CONTROL
Defect Description
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler
... 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.Read moreConsequence
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise
... control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.Read more4,815,661 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
ELECTRICAL SYSTEM:WIRING
Defect Description
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler
... 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.Read moreConsequence
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise
... control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.Read more4,815,661 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Consequence
If the engine stalls, there is an increased the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor connector, free of charge. The recall began February 8, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S89.
42,231 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15,
... 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.Read moreConsequence
If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
26,298 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Consequence
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
8,569 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
Complaint Statistics
598 total complaints
34 crashes 8 fires 23 injuries
Top Reported Components
| Component | Complaints |
|---|
| ENGINE | 112 |
| POWER TRAIN | 83 |
| ELECTRICAL SYSTEM | 80 |
| UNKNOWN OR OTHER | 64 |
| SERVICE BRAKES | 47 |
| STEERING | 34 |
| SEATS | 33 |
| VEHICLE SPEED CONTROL | 31 |
| AIR BAGS | 26 |
| ELECTRONIC STABILITY CONTROL (ESC) | 18 |
Incident date: Feb 23, 2026
The contact owns a 2016 Dodge Journey. The contact stated that while driving at 25 MPH and turning left, the steering wheel was extremely stiff. The contact stopped, exited the vehicle, opened the hood, and became aware that the power steering hoses were disconnected. The vehicle was towed to a loca
... l dealer to be diagnosed, and the failure was associated with NHTSA ID Number: 16V273000 (STEERING); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 147,000.Read more
Incident date: Jan 17, 2026
The rear view camera has become unreliable. It sometimes flickers. It sometimes is upside down. It is sometimes gray. It works properly about 10% of the time. I believe it was a significant contributor to my backing into and damaging another vehicle in a parking lot. I understand that there i
... s a recall notification (NHTSA 25V552; Chrysler 59C) for the Dodge Journey beginning with model year 2019. This vehicle is a 2016. I am not overly concerned about the specific accident noted above but do consider this a serious risk that should be reported.Read more
Crash
Incident date: Feb 9, 2026
Air bags did not deploy during an mvc
Crash
Incident date: Jan 27, 2026
The contact owns a 2016 Dodge Journey. The contact stated that while driving 35-40 MPH, the engine started overheating. The message "Temperature High" was displayed. Additionally, the contact stated that the power windows were intermittently inoperable. While attempting to drive from a complete stop
... , the transmission failed to shift gears as intended. The contact stated that upon depressing the accelerator pedal while driving, the engine revved, but the vehicle failed to respond as intended. Additionally, there was a discrepancy between the instrument cluster speedometer reading and the digital speedometer reading. The vehicle was taken to Wilcox & Sons Automotive, where it was diagnosed, and determined that the water pump, the radiator, the cooling system, and the transmission needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Numbers: 16V461000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 220,000.Read more
Incident date: Jan 27, 2026
The contact owns a 2016 Dodge Journey. The contact stated that while driving 35-40 MPH, the engine started overheating. The message "Temperature High" was displayed. Additionally, the contact stated that the power windows were intermittently inoperable. While attempting to drive from a complete stop
... , the transmission failed to shift gears as intended. The contact stated that upon depressing the accelerator pedal while driving, the engine revved, but the vehicle failed to respond as intended. Additionally, there was a discrepancy between the instrument cluster speedometer reading and the digital speedometer reading. The vehicle was taken to Wilcox & Sons Automotive, where it was diagnosed, and determined that the water pump, the radiator, the cooling system, and the transmission needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Numbers: 16V461000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 220,000.Read more
Incident date: Jan 13, 2026
I had to have my engine replaced Dan Cummins didn’t put the bolts back into my transfer case which caused me to need a new transfer case and sylnoids , now I am being told I need a new transmission.
Incident date: Nov 23, 2025
Started off with check engine light reaching the end of November 2025 then about a week later started to experience whining noises when accelerating, jerking and fluid started leaking. My safety and of others was put at risk because as the jerking happened out of nowhere when driving other vehicles
... could of hit me from behind. I looked up to see if there was any recalls and some did show up but when i reached out to the dealer they did not respond back. Then a independent service center looked into it and on their end they also saw the recall without me mentioning it and they reached out to the dealer and they were told there was no recall.Read more
Incident date: Dec 1, 2025
i have been having problems with my 2016 dodge journey crossroads loss of propulsion while accelerating and a p0841 with a whine noise. Car was made 6 /2016 door vin says it was made.
Incident date: Dec 7, 2025
The contact owns a 2016 Dodge Journey. The contact stated that while the vehicle was started and running, there was an abnormal popping sound coming from the vehicle. The contact exited the vehicle and noticed a puddle of fluid on the ground underneath the vehicle. The contact stated that the fluid
... was possibly power steering fluid. The contact was on the way to work, and while the vehicle was in reverse(R), there was an abnormally loud sound coming from the steering wheel. The contact stopped at an auto specialty store, and when the contact checked the power steering fluid reservoir, the reservoir was empty. The contact refilled the power steering fluid reservoir. The contact stated that later in the day the contact checked the power steering fluid reservoir was checked and was empty. There was no warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the failure persisted. There was abnormal sound coming from the steering wheel, and extra effort was needed to turn the steering wheel. Upon investigation, the contact related the failure to NHTSA Campaign Number: 16V273000 (Steering); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.Read more
Incident date: Nov 15, 2025
I bought the car in 2019 . Since purchasing it has had electrical issues. The AC blew hot air, the rear windows did not work, the center console usb plug caught fire, the lights on dash flicker. Dome light comes on by itself. Now the head lights flicker and go out. I have had it checked , and on com
... puters nothing comes up.I cannot even use cruise control because it speeds up on its own to high speeds. I contacted the dealership, I was told I was making it up, I took it in and was told they could not find anything. I have taken video, and even have numerous witnesses to this. This is just one of many issues.Three nights ago on my way home from the store all my lights went out on the highway. It was pitch black. I was lucky no one was around me and I was able to get off the near by exit without crashing. There is no recalls on my car but on the 2016 Dodge journey this is mentioned by numerous customers. I even contacted Dodge Chrysler and was told they have no records of any issues with my year make or model.Read more
Incident date: Nov 15, 2025
I bought the car in 2019 . Since purchasing it has had electrical issues. The AC blew hot air, the rear windows did not work, the center console usb plug caught fire, the lights on dash flicker. Dome light comes on by itself. Now the head lights flicker and go out. I have had it checked , and on com
... puters nothing comes up.I cannot even use cruise control because it speeds up on its own to high speeds. I contacted the dealership, I was told I was making it up, I took it in and was told they could not find anything. I have taken video, and even have numerous witnesses to this. This is just one of many issues.Three nights ago on my way home from the store all my lights went out on the highway. It was pitch black. I was lucky no one was around me and I was able to get off the near by exit without crashing. There is no recalls on my car but on the 2016 Dodge journey this is mentioned by numerous customers. I even contacted Dodge Chrysler and was told they have no records of any issues with my year make or model.Read more
Incident date: Nov 15, 2025
I bought the car in 2019 . Since purchasing it has had electrical issues. The AC blew hot air, the rear windows did not work, the center console usb plug caught fire, the lights on dash flicker. Dome light comes on by itself. Now the head lights flicker and go out. I have had it checked , and on com
... puters nothing comes up.I cannot even use cruise control because it speeds up on its own to high speeds. I contacted the dealership, I was told I was making it up, I took it in and was told they could not find anything. I have taken video, and even have numerous witnesses to this. This is just one of many issues.Three nights ago on my way home from the store all my lights went out on the highway. It was pitch black. I was lucky no one was around me and I was able to get off the near by exit without crashing. There is no recalls on my car but on the 2016 Dodge journey this is mentioned by numerous customers. I even contacted Dodge Chrysler and was told they have no records of any issues with my year make or model.Read more
Incident date: Oct 12, 2025
The EVIC lights will turn off while driving. Doesn’t matter if it’s daylight or evening. During evening hours it poses a risk due to not seeing speed or any other lights on dashboard. The EVIC will stay on after car is shut off and key fob is moved away from vehicle causing the battery to die.
Incident date: Jun 13, 2024
As I was driving my 2016 DJ just list power.. I coast my to the side of the road. I try cranking the car up but it wouldn't crank up. So I had it towed to my house which were about 5 mins away. Please help me with my car. Vehicle would not go up small hills
Incident date: Jun 13, 2024
As I was driving my 2016 DJ just list power.. I coast my to the side of the road. I try cranking the car up but it wouldn't crank up. So I had it towed to my house which were about 5 mins away. Please help me with my car. Vehicle would not go up small hills
Incident date: Jun 13, 2024
As I was driving my 2016 DJ just list power.. I coast my to the side of the road. I try cranking the car up but it wouldn't crank up. So I had it towed to my house which were about 5 mins away. Please help me with my car. Vehicle would not go up small hills
Incident date: Sep 1, 2023
P0240 code keeps coming up but the catalytic converter was changed and the cylinders at the dlrshp. This has been an ongoing issue for over 3 years.
Incident date: Sep 17, 2025
I opened my car door to get in and found that that head rest was completely popped out. It was not in that condition the previous day.
Incident date: Sep 14, 2025
Head rest deployed out of no where and we can’t reset it.
Incident date: Sep 1, 2025
While returning from a shopping trip with my mom the passenger headrest broke/exploded? It caused several small plastic fragments to fly from I guess inside and the headrest hit my mom in the back of the head. There were no lights to indicate a problem, no other vehicles around and we were only trav
... eling 25 mph. No police or anyone else involved Ed. Wasn't sure what to do. I saw a recall for this on similar vehicles but mine is not included.Read more
Incident date: Sep 1, 2025
While returning from a shopping trip with my mom the passenger headrest broke/exploded? It caused several small plastic fragments to fly from I guess inside and the headrest hit my mom in the back of the head. There were no lights to indicate a problem, no other vehicles around and we were only trav
... eling 25 mph. No police or anyone else involved Ed. Wasn't sure what to do. I saw a recall for this on similar vehicles but mine is not included.Read more
Incident date: Aug 8, 2025
After coming home and parking the car in the driveway, went out with my son and noticed the passenger headrest had been pulled out. Went and looked at it and noticed some of the brackets holding a metal bar in place had been broke off.
Incident date: Jul 2, 2025
Hello. This vehicle ,2016 Dodge Journey has had repeat transmission problems . It should of been recalled under S44 as the date of production was Sept 2015, engine, 3.6L. and automatic transaxle (DG2) .. It is again at Crown Dodge for the repeat transmission problem .. The Crown Dodge Dealership
... has been paid for this recurring transmission since 2021when the vehicle had only 59,000 miles on it . I have noticed others have had the same issue with this particular vehicle that should of been and is listed on recall S44.. Thank you for your help...Read more
Incident date: Jun 25, 2025
The contact's daughter owns a 2016 Dodge Journey. The contact's daughter received a notification for Emissions Recall: U67 related to the catalytic converter. An appointment was scheduled to have the vehicle serviced; however, the day prior to the appointment, the check engine warning light illumina
... ted. The dealer was notified of the failure and stated that the warning light might be related to the emissions recall. The dealer performed a diagnostic test for the check engine warning light and discovered that the warning light was related to the cam shaft. The dealer replaced the catalytic converter and reset the computer which cleared the check engine warning light. Despite the repair, the vehicle shut off while driving on three separate occasions. The vehicle was towed back to the dealer each time however, the failure returned soon after the vehicle was repaired. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.Read more
Incident date: May 26, 2025
The contact owns a 2016 Dodge Journey. The contact stated that while the vehicle was stopped for a traffic signal or stopped for traffic, the vehicle was stalling. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who
... diagnosed the vehicle and determined that the crankshaft sensor had failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The contact called a local dealer and was advised that the information was correct and referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 95,000.Read more
Incident date: Feb 18, 2025
To whom it may concern: My 2016 Dodge Journey Crossroad AWD (3.6L) is currently experiencing "P0944 Loss of Hydraulic Pump Prime" (See attached diagnostic report, vehicle_record_report.pdf from a local auto repair shop) The car was assembled in November 2015. The assembly date falls within the
... date range specified in the attached safety recall report for S44 / NHTSA 16V-461. (attached is copy, RCRIT-16V461-1293.pdf). However, the VIN number for my vehicle doesn't show up when searched. Given the type of transmission problem we're experiencing, the assembly month/year, the engine too, can someone be assigned to investigate if my vehicle should be included in the recall? It has the symptoms and details to indicate that it might. Also, I did open a case with FCA, Case #[XXX]. They informed us that if the VIN doesn't show up, there is no recall. We asked if they could verify the transmission model to rule out the recall possibility. They wouldn't. They suggested that we take it to a dealer for a diagnostic. However, we'd prefer another third party to review it first. Is there a recommend, recognized third party that can verify if it is or isn't the SR-44 recall issue causing the problem? This vehicle is needed for our family. Can someone be assigned to look into this for us? Thank you so much. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Mar 5, 2025
The contact owns a 2016 Dodge Journey. The contact stated that while driving approximately 40-45 MPH and turning the steering wheel to the left or to the right, the steering wheel was resistant. The contact stated that the failure progressively increased, and the steering wheel completely seized. T
... he vehicle was towed to a certified independent mechanic, where it was diagnosed with power steering failure. The mechanic performed unknown repairs on the vehicle; however, the failure recurred while driving approximately 40 MPH. The contact was able to drive to the residence. The vehicle was taken back to the independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 16V273000(Steering). A case was filed, and the manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was approximately 36,000.Read more
Incident date: May 27, 2025
Was driving car after cleaning it had a box in trunk that barely took a portion of the trunk up. While drive smelt smoke and electrical smell and my trunk was on fire inside. Pulled over and the back hatch inside got so hot from what I can only guess was electrical that the box caught fire. This cau
... sed a whole inside back hatch and melted part of my seat and damaged my storage containers.Read more
Fire
Incident date: May 27, 2025
Was driving car after cleaning it had a box in trunk that barely took a portion of the trunk up. While drive smelt smoke and electrical smell and my trunk was on fire inside. Pulled over and the back hatch inside got so hot from what I can only guess was electrical that the box caught fire. This cau
... sed a whole inside back hatch and melted part of my seat and damaged my storage containers.Read more
Fire
Incident date: May 27, 2025
Was driving car after cleaning it had a box in trunk that barely took a portion of the trunk up. While drive smelt smoke and electrical smell and my trunk was on fire inside. Pulled over and the back hatch inside got so hot from what I can only guess was electrical that the box caught fire. This cau
... sed a whole inside back hatch and melted part of my seat and damaged my storage containers.Read more
Fire
Incident date: May 1, 2025
Transmission is slipping between 2nd and 3rd gear with low miles 71357 and already having. Transmission issues
Incident date: May 17, 2025
I got in my car yesterday and the headrest of my driver's seat popped open. I am aware that they're was a class action suit against the manufacturer for malfunctioning headrest but I cannot find any recalls on this website for that issue. I would like to know if this is going to be covered, buy the
... dealership if I bring this in for repair.Read more
Incident date: Apr 1, 2023
The contact owns a 2016 Dodge Journey. The contact stated that after several attempts, the vehicle failed to start. Due to the failure, the contact was forced to jumpstart the vehicle. There were several messages displayed on the instrument panel. The contact stated that the messages disappeared whi
... le driving the vehicle. The vehicle was taken to an independent mechanic on several occasions for the same failure. The contact stated that the battery, alternator, starter motor, and various other parts were replaced; however, the failure persisted. Recently, the contact stated that upon attempting to unlock the door with the key fob, the vehicle failed to unlock, and there was no power from the vehicle. The contact used the key to manually unlock the door, and the alarm system sounded off. Due to the key fob failing to operate as needed, the contact was unable to disengage the alarm. The vehicle failed to start while jumpstarting the vehicle. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000. The VIN was not available.Read more
Incident date: Apr 11, 2025
The contact owned a 2016 Dodge Journey. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated and the security alarm sounded. Shortly afterward, the temperature gauge began to indicate the vehicle was overheating, and moments later vehicle lost automoti
... ve power. The contact was able to coast to the shoulder of the roadway, where the vehicle then burst into flames originating from the engine compartment. The overheating warning light was illuminated. Local emergency services arrived and were able to extinguish the flames. The vehicle was towed to a tow yard and deemed a total loss by the contacts insurance provider. A fire report was filed and the contact was informed that investigators intended to inspect the vehicle. A police report was not filed and no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was 132,000.Read more
Fire
Incident date: Apr 11, 2022
The contact owns a 2016 Dodge Journey. The contact stated while driving at various speeds, the vehicle failed to accelerate as needed, and there was an abnormal ticking sound coming from the engine. Additionally, the contact stated he had noticed that there was an abnormal odor coming from the vehic
... le. The check engine warning light was illuminated intermittently. The vehicle was taken to the dealer, where it was diagnosed that the engine oil cooler and the intake gasket needed to be replaced due to oil leak, and the O2 sensors, the timing cover gasket, both cover gasket seals, and the front crankshaft needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V907000(Engine and Engine Cooling). The failure mileage was unknown.Read more
Incident date: Feb 25, 2025
Dashboard lights and control screen blacks out
Incident date: Apr 9, 2024
I believe the 2016 Dodge Journeys should be included in the 15V675000 recall. My passenger side floorboard was wet, mechanic changed filter but water can still be heard sloshing in the car. Since then, emergency brake, and check engine light will randomly turn on while I’m driving. The “servic
... e AWD” and “service park assist system” notice will turn on when I start my car. Now, the car is not registering as parked. I can’t turn the car on and it goes into a security mode because I get a “car not in park” notice. I have had the car serviced and checked multiple times and no codes come up. I have the brakes checked when the light ABS light flashes, no issues can be found.Read more
Incident date: Apr 9, 2024
I believe the 2016 Dodge Journeys should be included in the 15V675000 recall. My passenger side floorboard was wet, mechanic changed filter but water can still be heard sloshing in the car. Since then, emergency brake, and check engine light will randomly turn on while I’m driving. The “servic
... e AWD” and “service park assist system” notice will turn on when I start my car. Now, the car is not registering as parked. I can’t turn the car on and it goes into a security mode because I get a “car not in park” notice. I have had the car serviced and checked multiple times and no codes come up. I have the brakes checked when the light ABS light flashes, no issues can be found.Read more
Incident date: Aug 27, 2024
The contact owns a 2016 Dodge Journey. The contact stated that while driving at various speeds, or while the vehicle was idling while depressing the accelerator pedal, the vehicle made a chugging and choking sound. The vehicle hesitated before accelerating as needed. The contact stated that the fail
... ure was intermittent at first but had become a constant failure. The check engine warning light was illuminated. The contact stated that an inspection was completed, and the vehicle failed the Emissions test due to DTC: P40; for the catalytic converter and Oxygen sensor. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 97,000.Read more
Incident date: Aug 27, 2024
The contact owns a 2016 Dodge Journey. The contact stated that while driving at various speeds, or while the vehicle was idling while depressing the accelerator pedal, the vehicle made a chugging and choking sound. The vehicle hesitated before accelerating as needed. The contact stated that the fail
... ure was intermittent at first but had become a constant failure. The check engine warning light was illuminated. The contact stated that an inspection was completed, and the vehicle failed the Emissions test due to DTC: P40; for the catalytic converter and Oxygen sensor. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 97,000.Read more
Incident date: Feb 25, 2025
Since I bought this car it would pull when I drive. Asked dodge once and told nothing wrong. Now years later an engine light always shows up. Car was checked and O2 sensor issue. I found recall on exact issue and my VIN not showing up. I want this fixed so my vin shows up as recall. This is not ok.
... I have enclosed the recall.Read more
Incident date: Jan 30, 2025
The contact owns a 2016 Dodge Journey. The contact stated while driving at various speeds, the doors continuously locked and unlocked, and the windows continuously rolled up and down unintendedly. Additionally, the interior lights and the exterior lights were turned off and on unintendedly. The cont
... act also stated that a light indicating that the tailgate was opened was displayed while the tailgate was securely closed. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that a fee for the diagnostic test would be charged. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.Read more
Incident date: Nov 29, 2024
The contact owns a 2016 Dodge Journey. The contact stated while driving on a neighborhood street at 20 MPH, the vehicle experienced a loss of automotive power. No warning lights were illuminated. The contact pulled over safely to restart the vehicle. The vehicle was restarted, and the contact was ab
... le to continue driving. The contact drove the vehicle to the local Auto Zone, where the vehicle was diagnosed and DTC: P0018 ( Camshaft/Crankshaft psoition sensor failure) was retrieved. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 95,365.Read more
Incident date: Feb 22, 2024
Unknown and my air bag light keeps coming on even though we have gotten the coolant fixed and a new/used engine put in the car, we replaced and got a new battery and new alternator in it to and the oil has gotten changed in it.
Incident date: Feb 22, 2024
Unknown and my air bag light keeps coming on even though we have gotten the coolant fixed and a new/used engine put in the car, we replaced and got a new battery and new alternator in it to and the oil has gotten changed in it.
Incident date: Oct 24, 2024
While driving the car, car stalled and began displaying the lightning bolt icon on the cluster. The power steering stopped working and the brake was very stiff and hard to depress. I pulled off the road and waited a few minutes and started the car again. The idle was very rough, icon was still displ
... ayed on the cluster, and car began jerking and stalled again. I had the vehicle towed to the house and began looking into the issue. Error codes read on the car was P0365: Camshaft Position Sensor “B” Circuit, and the red lightning bolt indicating an issue with the electronic throttle body. The battery was taken out and tested bad so it was replaced. The throttle body was cleaned and tested good. When I tried to start the car after the codes were cleared, the vehicle attempted to start but wasn't able to turn over fully. The P0365 code returned. I then had a mechanic come check out the car to see if he could do anything to help. He determined that the valves in the engine were bent and the cars timing was off. With all of this being said, This issue I am complaining about is the P0365 Camshaft sensor code. There was a recall for the camshaft sensors in some 2016 Dodge Journeys but my VIN did not fall in that range. When I called FCA, I was told there was nothing to be done because my VIN wasn't included in the recall. A bad camshaft sensor would cause all of the issues that I am experiencing with the car. If the sensor is bad or doesn't perform as it should, it could effect the overall timing of the engine's firing sequence, causing stalling, failure to start, and damage to the engine, like in my case with the bent valves. This incident posed a severe safety risk to myself and the other drivers around me due to the loss of power steering and partial loss of braking ability. Luckily this incident did not occur on the interstate or major highway, where there are speeds in excess of 55 mph.Read more
Incident date: Oct 24, 2024
While driving the car, car stalled and began displaying the lightning bolt icon on the cluster. The power steering stopped working and the brake was very stiff and hard to depress. I pulled off the road and waited a few minutes and started the car again. The idle was very rough, icon was still displ
... ayed on the cluster, and car began jerking and stalled again. I had the vehicle towed to the house and began looking into the issue. Error codes read on the car was P0365: Camshaft Position Sensor “B” Circuit, and the red lightning bolt indicating an issue with the electronic throttle body. The battery was taken out and tested bad so it was replaced. The throttle body was cleaned and tested good. When I tried to start the car after the codes were cleared, the vehicle attempted to start but wasn't able to turn over fully. The P0365 code returned. I then had a mechanic come check out the car to see if he could do anything to help. He determined that the valves in the engine were bent and the cars timing was off. With all of this being said, This issue I am complaining about is the P0365 Camshaft sensor code. There was a recall for the camshaft sensors in some 2016 Dodge Journeys but my VIN did not fall in that range. When I called FCA, I was told there was nothing to be done because my VIN wasn't included in the recall. A bad camshaft sensor would cause all of the issues that I am experiencing with the car. If the sensor is bad or doesn't perform as it should, it could effect the overall timing of the engine's firing sequence, causing stalling, failure to start, and damage to the engine, like in my case with the bent valves. This incident posed a severe safety risk to myself and the other drivers around me due to the loss of power steering and partial loss of braking ability. Luckily this incident did not occur on the interstate or major highway, where there are speeds in excess of 55 mph.Read more
Incident date: Oct 24, 2024
While driving the car, car stalled and began displaying the lightning bolt icon on the cluster. The power steering stopped working and the brake was very stiff and hard to depress. I pulled off the road and waited a few minutes and started the car again. The idle was very rough, icon was still displ
... ayed on the cluster, and car began jerking and stalled again. I had the vehicle towed to the house and began looking into the issue. Error codes read on the car was P0365: Camshaft Position Sensor “B” Circuit, and the red lightning bolt indicating an issue with the electronic throttle body. The battery was taken out and tested bad so it was replaced. The throttle body was cleaned and tested good. When I tried to start the car after the codes were cleared, the vehicle attempted to start but wasn't able to turn over fully. The P0365 code returned. I then had a mechanic come check out the car to see if he could do anything to help. He determined that the valves in the engine were bent and the cars timing was off. With all of this being said, This issue I am complaining about is the P0365 Camshaft sensor code. There was a recall for the camshaft sensors in some 2016 Dodge Journeys but my VIN did not fall in that range. When I called FCA, I was told there was nothing to be done because my VIN wasn't included in the recall. A bad camshaft sensor would cause all of the issues that I am experiencing with the car. If the sensor is bad or doesn't perform as it should, it could effect the overall timing of the engine's firing sequence, causing stalling, failure to start, and damage to the engine, like in my case with the bent valves. This incident posed a severe safety risk to myself and the other drivers around me due to the loss of power steering and partial loss of braking ability. Luckily this incident did not occur on the interstate or major highway, where there are speeds in excess of 55 mph.Read more
Incident date: Oct 24, 2024
My 2016 dodge journey sxt is currently having transmission problems and is stuck in 3rd gear.
Incident date: Sep 18, 2024
The contact owns a 2016 Dodge Journey The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was restarted; however, the failure reoccurred. The vehicle was taken to an independent mechanic where it was diagnosed with e
... ngine failure. The contact was informed that the engine needed to be replaced. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.Read more
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