2016 DODGE JOURNEY

4 recalls, 611 complaints - 252 TSBs - 4/5 safety rating

ELECTRICAL SYSTEM:WIRING

Defect Description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler... Read more

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise... Read more

4,815,661 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ENGINE AND ENGINE COOLING:ENGINE

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.

Consequence

If the engine stalls, there is an increased the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor connector, free of charge. The recall began February 8, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S89.

42,231 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, ... Read more

Consequence

If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

26,298 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Consequence

A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

8,569 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

Complaint Statistics

611 total complaints 38 crashes 7 fires 21 injuries

Top Reported Components

Component	Complaints
ENGINE	116
ELECTRICAL SYSTEM	84
POWER TRAIN	80
UNKNOWN OR OTHER	58
SERVICE BRAKES	49
STEERING	37
AIR BAGS	23
VEHICLE SPEED CONTROL	23
FUEL/PROPULSION SYSTEM	19
SEATS	19

Incident date: Jun 18, 2026

The contact owns a 2016 Dodge Journey. The contact stated that while driving approximately 25-30 MPH, the engine made an abnormally loud sound. The check engine and ABS warning lights were illuminated. The contact stated that the failure had progressively worsened. The vehicle was taken to an indepe... Read more

Incident date: Jun 18, 2026

Incident date: May 22, 2026

The steering when turning especially to the left and more so at highway speeds(although I have noticed it just driving and at city speeds making micro adjustments while going straight) stops having a responsive feel and as I come out of turns and start to straighten the steering wheel back up it doe... Read more

Incident date: Dec 31, 1969

See attached document for complaint.

Incident date: May 4, 2026

The contact owns a 2004 Dodge Ram. The contact received notification of NHTSA Campaign Numbers 16V352000 (Air Bags) and 15V313000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted; however the vehicle was not diagnosed or repaired. The cont... Read more

Incident date: May 4, 2026

The Kia had a problem with the check engine light coming on and it gently went into limp mode. I had it repaired at Darlings Ford and it worked for about 600 miles. I had it repaired again and it worked for about 7,000 miles. The light recent came on and the car immediately hard banged andwent into ... Read more

Incident date: May 4, 2026

The contact owns a 2019 Chrysler Pacifica. The contact stated while the vehicle was parked in a parking lot, the contact noticed that the lower passenger's side of the windshield, underneath the windshield wiper had cracked without impact. The insurance company was contacted and informed the contact... Read more

Incident date: May 20, 2026

The contact owns a 2017 Toyota Tacoma. The contact stated that while driving, the engine revved lightly. Over time the vehicle began to lunge forward, and the revving had become more intense. The RPM increased and revved. While reversing, the vehicle lunged. There were no warning lights illuminated.... Read more

Incident date: May 1, 2025

•What component or system failed or malfunctioned, and is it available for inspection upon request? CVT, yes this is a known issue •How was your safety or the safety of others put at risk? On Tuesday, April 21st, 2026 our Honda HRV catastrophically and dangerously failed. Our Honda HRV Navi is ... Read more

Incident date: Mar 3, 2026

When starting the vehicle it turns over as if it wasn't going to start then it starts then put it in drive and it revs up without moving seems like its going to to pull out but barely moves while driving down the highway in curves it p pulls tords traffic like real hard my drivers side mirror hit so... Read more

Incident date: Mar 3, 2026

The contact owned a 2007 Ford Edge. The contact had received a recall notification for NHTSA Campaign Number: 21V158000(Air Bags), and the recall was serviced. The contact then stated that while driving at 20 MPH, a city bus crashed into the front end of her vehicle. The contact stated that the air ... Read more

Crash 1 injured

Incident date: Mar 3, 2026

Incident date: Apr 4, 2026

Sold vehicle with full knowledge that its was not safe to be driven the dealership/owner didn’t follow state safety regulations I could have been hurts well as innocent people on the roads and highways if the motor would have messed up or something underneath the vehicle would have malfunction and... Read more

Incident date: Feb 23, 2026

• Cracks in the Pin Box: A reputable RV dealer/shop has identified significant cracks in the pin box, indicating a serious structural compromise. • Slide-out failures: The GIBs on the slide-outs have broken, causing them to extend while the RV is in transport on highways. • Cargo door malfu... Read more

Incident date: Jan 17, 2026

Dealer has denied to look into recall claiming that it is part of a warranty extension when it is a safety recall due to the issues I am experiencing. The car began to stall not even a year into me owning the vehicle. I had barely had the car for 4 months, not even enough time for my first oil chang... Read more

Incident date: Feb 9, 2026

ABS Module … same as 100’s of other Dodge Ram 1500 Trucks! My 2014 is sitting the dealership rotten because there is no part available anymore or anywhere! Have a warranty which is useless and no help from Dodge or dealerships anywhere it’s so sad and pathetic that a USA made Truck isn’t wor... Read more

Incident date: Jan 27, 2026

The contact owns a 2020 Chevrolet Traverse. The contact stated that while the vehicle was shifted into the park(P), the message "Shift to Park" was display on the instrument panel. No warning light was illuminated. The contact stated that the gear shifter was shifted out of park and back into park s... Read more

Incident date: Jan 27, 2026

Our Kia Telluride caught fire after sitting for about 3 hours. My husband had driven it that day with no issue. After it sat in our driveway for 3 hours, we noticed that it was on fire. The fire started in the back/underneath part of the vehicle. It was a complete loss.

Fire

Incident date: Jan 13, 2026

I purchased the vehicle in September of 2025 I called and sent text message to Palmer Hyundai of Mobile to report an issue with forward Collision System (please note Photos and document would not attach so i sent an email to [email protected]. 02/08/2025. The issue was reported at the 1st oil change with... Read more

Incident date: Nov 23, 2025

While driving at highway speed and the adaptive cruise control engaged, the vehicle applied the brakes without driver input. The vehicle slowed gradually over several seconds even though there was no vehicle, pedestrian, or obstacle present in front of the vehicle. Road and environmental conditions ... Read more

Incident date: Dec 1, 2025

Was told by Subaru today that the rear drive unit of the rear motor needs replaced already at 50k miles and was not covered under warranty. Upon searching online it appears that Subaru Solterras and the Toyota Bz4x are having multiple users report this issue. The issue causes a hum and loud concerni... Read more

Incident date: Dec 7, 2025

I am filing this complaint regarding a high-voltage battery defect in my 2021 Tesla Model Y. The vehicle has been diagnosed by Tesla Service, and both the technician and service advisor confirmed that the high-voltage battery has an internal short. This is a critical failure involving the primary en... Read more

Incident date: Nov 15, 2025

The malfunction I experienced involved the vehicle's electronic safety system, which caused the brake to apply suddenly and without my input. The service center was "UNABLE TO DUPLICATE" the specific fault during their inspection and found "NO CODES STORED," noting that the problem was intermittent ... Read more

Incident date: Nov 15, 2025

The contact owns a 2020 Honda Accord. The contact stated that while driving at various speeds, the Automatic Emergency Braking System erroneously activated, causing the vehicle to abruptly stop in the middle of the road. The vehicle was taken to the local dealer, who was unable to determine the caus... Read more

Incident date: Nov 15, 2025

Incident date: Oct 12, 2025

While driving the vehicle, the air horns detached and fell onto the roadway and became inoperable. The air horn trumpets are metal and weigh a pound or so each. This has happened 3 times and I have had the air horns break again. The last time one trumpet became lodged on the front sway bar and dangl... Read more

Incident date: Jun 13, 2024

Abs Module failed

Incident date: Jun 13, 2024

Ya me marco el funcionamiento del motor

Incident date: Jun 13, 2024

On October 1st, 2025, I was in a car accident. I was side-swiped on the highway by a truck, which led me to collide with a metal fence. My airbags did not deploy after the collision. After filing a claim with my insurance company on October 1st, I was informed the same day that my vehicle is a total... Read more

Crash

Incident date: Sep 1, 2023

Anyone behind me could’ve hit the part and caused a wreck. We have told the dealer.

Incident date: Sep 17, 2025

For the past couple of months we noticed the car is swaying to one side when it accelerates. We took the car for an alignment and the problem persists. The car is now swaying aggressively to one side when driving at higher speeds. This occurs while driving in the highways. We have to be extra cautio... Read more

Incident date: Sep 14, 2025

Subject: Request for Recall Consideration – Ignition Switch Failure in Volkswagen Jetta I am writing to formally report a serious safety issue I experienced with my vehicle and to request that it be considered for inclusion in the existing recall related to ignition switch failures. On [XXX] whi... Read more

Incident date: Sep 1, 2025

Rocker arm malfunction. This car has repeatedly shut off while driving without warning and the rocker arm has been the only code. I saw this has been a problem for the 2014-2015 Malibu and Impala models and this should be recalled due to faulty equipment and not to be repaired at the cost of the own... Read more

Incident date: Sep 1, 2025

Rod knock in engine, catastrophic failure

Incident date: Aug 8, 2025

On 7/18/25 I picked up F-150 from being repaired (failed Belt Drive Generator/Starter Tensioner). About 3 hours later I was driving up a long grade at about 5,000 feet when I stopped to check on my cargo (a bicycle). At this point I noticed the cooling fans were running increasingly fast, much fast... Read more

Incident date: Jul 2, 2025

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle failed to respond immediately upo... Read more

Incident date: Jun 25, 2025

The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at 30-35 MPH on the expressway, the engine light illuminated, and the vehicle lost motive power. The driver was able to pull over safely. The vehicle was towed to the local dealer where it was diagnosed and determined that... Read more

Incident date: May 26, 2025

The contact owns a 2011 Ford Escape. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the contact stated that the steering wheel became extremely tight. The vehicle was taken to an independent mechanic where it was di... Read more

Incident date: Feb 18, 2025

I actually have already sent in an assessment for airbag, but then read the recall on brakes, which at the time, because a new vehicle, I didn’t think possible. Even when pushing on my brakes, my vehicle was not slowing down like it should have, and I had a front end collision. It was hard for me... Read more

Crash 1 injured

Incident date: Mar 5, 2025

Incident date: May 27, 2025

It happen 4 times during normal driving on local roads on nice weather and no car infront . My car just stop violently and make a lound noise as if it hit something .It happen very quick and became normal as if nothing wrong .Reported and brought car to dealer after a week there not found any defect... Read more

Incident date: May 27, 2025

2022 Ford Explorer Limited issues: 49K miles, when putting the vehicle in reverse and press gas it does not engage, it rolls and takes a few seconds before it engages. Powertrain Failure/Malfunction causes vehicle to bog down, low power, and vibration in rear. Once you turn vehicle off the error go... Read more

Incident date: May 27, 2025

Incident date: May 1, 2025

The contact owns a 2021 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. T... Read more

Incident date: May 17, 2025

During particularly hot days when you first start the car the audio system suddenly lets out an extremely loud static noise that does not go away, even if you turn down the volume to zero, or turn off the system completely. It is very jarring and a dangerous distraction while driving. It has not b... Read more

Incident date: Apr 1, 2023

Motor failed with no warning, motor was replaced at a GM dealer for $12,000. Mechanic stated he believed it was a main bearing failure. Not under warranty.

Incident date: Apr 11, 2025

CAR INADVERTENTLY ACCELERATED WHEN PARKING. RESULTS $17,000 DAMAGES AND STAGE TWO WHIPLASH. DEALER INSPECTED BLACK BOX AND CLAIMED ACCELERATOR WAS INADVERTENTLY PUSHED FULL THROTTLE, WHICH IS IMPOSSIBLE AS MY WIFE ISN'T TALL ENOUGH TO PUSH FULL THROTTLE. SUBURU WILL NOT SHARE THE RESULTS OF THE TE... Read more

Crash 1 injured

Incident date: Apr 11, 2022

The contact owns a 2014 Ford Expedition. The contact stated that while driving 55 MPH, the contact noticed an abnormal burning smell while the blower motor was engaged. There was no warning light illuminated. The contact stated that the failure was related to a recall that did not include the year o... Read more

Incident date: Feb 25, 2025

The airbag light comes on intermittently when a passenger is sitting in the front seat. Took to a LaCrosse WI Hyundai dealer for OBD code. The dealer reported the following: “Body Elect Concern. ODS ECU and Seat Mat Failure. Inspected found code b149000 found code due to ECU failure. Tested seat m... Read more

Incident date: Apr 9, 2024

The contact owns a 2021 Ford Explorer. The contact stated that while at a stop sign, the vehicle lost automotive power and failed to restart. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed; however, the cause of the failure was undetermined. The v... Read more

Showing 50 of 611 complaints.

NHTSA Safety Ratings, 2016 DODGE JOURNEY

2016 Dodge Journey SUV FWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	18.5%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2016 DODGE JOURNEY

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.4L 4-cyl, Automatic 4-spd (Front-Wheel Drive)	19.0	25.0	21.0	Regular	$2,950
3.6L 6-cyl, Automatic 6-spd (Front-Wheel Drive)	17.0	25.0	19.0	Gasoline or E85	$3,300

CO2 Emissions: 420.0 g/mile (Small Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2016 DODGE JOURNEY

252 manufacturer communications from 112 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	30
110000 ELECTRICAL SYSTEM	27
100000 POWER TRAIN	25
160000 STRUCTURE	23
060000 ENGINE AND ENGINE COOLING	23
060000 ENGINE (PWS)	8
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	8
220000 SEATS	7

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

060000 ENGINE AND ENGINE COOLING

Suspected engine coolant leak.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

060000 ENGINE AND ENGINE COOLING

280000 BACK OVER PREVENTION

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to d

160000 STRUCTURE

100000 POWER TRAIN

Emissions recal U67 Catalytic Converter Efficiency

160000 STRUCTURE

103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency

980000 UNKNOWN OR OTHER

Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency

160000 STRUCTURE

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

160000 STRUCTURE

163200 STRUCTURE:INTERIOR PANELS:DOOR

980000 UNKNOWN OR OTHER

160000 STRUCTURE

100000 POWER TRAIN

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace

100000 POWER TRAIN

Powertrain Diagnostic And System Enhancements

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

103230 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

160000 STRUCTURE

100000 POWER TRAIN

050000 PARKING BRAKE

160000 STRUCTURE

100000 POWER TRAIN

050000 PARKING BRAKE

160000 STRUCTURE

100000 POWER TRAIN

050000 PARKING BRAKE

160000 STRUCTURE

100000 POWER TRAIN

050000 PARKING BRAKE

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

100000 POWER TRAIN

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$)

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

350000 EQUIPMENT

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ARE

100000 POWER TRAIN

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Customer Complaint May Include Engine Oil Leak Or Consumption

114000 ELECTRICAL SYSTEM:WIRING

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Re

060000 ENGINE (PWS)

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE (PWS)

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

120000 EXTERIOR LIGHTING

Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P076A ? SC Solenoid Circuit, Set.

110000 ELECTRICAL SYSTEM

Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P076A ? SC Solenoid Circuit, Set.

110000 ELECTRICAL SYSTEM

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

350000 EQUIPMENT

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

110000 ELECTRICAL SYSTEM

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

100000 POWER TRAIN

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

100000 POWER TRAIN

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

110000 ELECTRICAL SYSTEM

Battery Tester Warranty Code Procedures, Medtronic Update Process

350000 EQUIPMENT

Battery Tester Warranty Code Procedures, Medtronic Update Process

100000 POWER TRAIN

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag

160000 STRUCTURE

100000 POWER TRAIN

050000 PARKING BRAKE

160000 STRUCTURE

100000 POWER TRAIN

050000 PARKING BRAKE

100000 POWER TRAIN

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

060000 ENGINE AND ENGINE COOLING

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

100000 POWER TRAIN

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

060000 ENGINE AND ENGINE COOLING

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

060000 ENGINE AND ENGINE COOLING

Customer complaint may include engine oil leak/consumption.

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not

221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. B)

356000 EQUIPMENT ADAPTIVE/MOBILITY

Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t

350000 EQUIPMENT

220000 SEATS

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)

220000 SEATS

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)

221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)

222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)

222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)

350000 EQUIPMENT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

220000 SEATS

Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

220000 SEATS

350000 EQUIPMENT

Showing 100 of 252 bulletins.

NHTSA Safety Investigations, DODGE JOURNEY

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Open , Model Year: 2009

Vehicle entrapment

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved pa... Read more

PE, Closed , Model Year: 2017

Back up camera failure

On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles. Complainants reported experiencing black screens, upside down im... Read more

PE, Closed , Model Year: 2009

Vehicle entrapment

The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect ... Read more

RQ, Closed , Model Year: 2015

Stall from Crankshaft\Camshaft Failure

On December 13, 2016, the National Highway Traffic Safety Administration (NHTSA) received recall 16V-907 from Fiat Chrysler Automobiles (FCA) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 Model Year Dodge Journey, Jeep Compass, and Jeep Patriot vehi... cles. The failure of the crankshaft or camshaft sensor may lead to a loss of motive power (LOMP) in the recalled vehicles. Following the receipt of recall 16V-907, the Office of Defects Investigation (ODI) received 127 vehicle owner’s questionnaires (VOQ), in which consumers allege experiencing crankshaft or camshaft failures on similar vehicles not included in the recall. On July 22, 2022, this Recall Query was opened to further assess the scope, frequency, and safety consequences of the alleged defect described in the recall. During this investigation, ODI sent two information request (IR) letters to FCA. The first letter was sent on August 15, 2022, and the second on July 12, 2024. Responses to these IR letters, that included manufacturer claim data related to the alleged defect, were received on September 26, 2022, and September 6, 2024, respectively. Analysis of ODI and FCA claim data identified two failure modes relating to intermittent crankshaft and camshaft sensor loss of signal. The first failure mode involves a faulty crankshaft or camshaft electrical connector, as identified in recall 16V-907. The second failure mode involves a faulty crankshaft and/or camshaft position sensor. Both failure modes exhibit intermittent operation of the crankshaft and/or camshaft position sensor that can result in a malfunction indicator lamp (MIL), engine stall while driving, or a no start condition. For the first failure mode, the claim data indicates that the majority of failures resulted in a LOMP and occurred on vehicles covered by recall 16V-907. For the second failure mode, the claim data indicates that the majority of failures resulted in a MIL or no start condition and occurred on vehicles manufactured prior to the vehicles covered by recall 16V-907. VOQ and claim data submitted to NHTSA, involving vehicles built outside the scope of recall 16V-907, commonly do not describe a LOMP. These claims typically describe experiencing symptoms such as a MIL, Diagnostic Trouble Code (DTC) associated with crank/camshaft position sensor, and subsequent visits to a dealership. A substantially smaller percentage of the complaints allege an actual LOMP ( During production, FCA implemented multiple corrective actions to address the camshaft/camshaft sensor signal issue. The last of which was a software update that occurred in February 2016 and based on the claim data, addressed the crankshaft and/or camshaft position sensor issues that were leading to MIL or no start. For vehicles built prior to the software update, the sensor failures were normally covered under warranty. FCA’s assessment of the alleged defect is that the subject vehicles (not included in recall 16V-907) are not typically experiencing a LOMP when they have trouble with their crankshaft and/or camshaft position sensor and for that reason it does not represent a safety defect. FCA states consumers experience multiple warning signs including MIL illumination, drive quality changes, or no start conditions when a crankshaft and/or camshaft position sensor is failing. Based on ODI's analysis of the failure modes, the failure mode for vehicles not included in recall 16V-907 is unlikely to result in LOMP. The data indicates that vehicles not included in the recall experience LOMP at much lower rates than the recalled population. In addition, ODI is not aware of any related vehicle crashes or injuries in that time. Given these facts, a safety-related defect trend has not been identified at this time. Accordingly, this investigation is closed without action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

DODGE JOURNEY - All Years Overview

Complete safety history for the DODGE JOURNEY across all model years (2009, 2020).

52 Total Recalls

7,959 Total Complaints

4 Investigations

372 Reported Crashes

158 Reported Fires

2 Reported Deaths

DODGE JOURNEY - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2020	1	89	View
2019	1	126	View
2018	6	334	View
2017	2	316	View
2016 (current)	4	611
2015	6	864	View
2014	7	646	View
2013	4	507	View
2012	6	622	View
2011	4	253	View
2010	3	1,481	View
2009	8	2,091	View
2008	0	12	View
2007	0	7	View

Other DODGE Models

Model	Recalls	Complaints
DURANGO	234	19,190	View
CARAVAN	213	14,304	View
GRAND CARAVAN	203	18,754	View
CHARGER	200	8,152	View
RAM	176	5,521	View
DAKOTA	153	9,250	View
CHALLENGER	102	2,357	View
STRATUS	94	3,621	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2016 DODGE JOURNEY

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2016 DODGE JOURNEY

Safety Technology

EPA Fuel Economy, 2016 DODGE JOURNEY

Technical Service Bulletins, 2016 DODGE JOURNEY

Most Affected Components

NHTSA Safety Investigations, DODGE JOURNEY

DODGE JOURNEY - All Years Overview

DODGE JOURNEY - Year by Year

Other DODGE Models