STEERING:COLUMN
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
1,716 vehicles affected
STEERING:COLUMN
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
1,716 vehicles affected
STEERING:COLUMN
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
1,716 vehicles affected
STEERING:COLUMN
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
1,716 vehicles affected
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
1,716 vehicles affected
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
1,716 vehicles affected
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
1,716 vehicles affected
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
1,716 vehicles affected
STEERING
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla and Corolla Hybrid vehicles. Due to cracks developed during the manufacturing process, the steering intermediate shaft assembly may fracture and possibly result in the shaft detaching from the steering column.
Remedy: Dealers will replace the intermediate steering shaft, free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TB13/24TA13.
8,057 vehicles affected
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
152,927 vehicles affected
STEERING:COLUMN
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
152,927 vehicles affected
STEERING:COLUMN
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
152,927 vehicles affected
STEERING:COLUMN
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
152,927 vehicles affected
STEERING:COLUMN
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
152,927 vehicles affected
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
152,927 vehicles affected
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
152,927 vehicles affected
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
152,927 vehicles affected
The drivers side locking mechanism doesn’t work with the key fab all of a sudden and I have to climb in through my passenger side door
I have a Hybrid version of the 2023 Corolla in the SE trim. Everytime the car is cold (engine just started), and I'm pressing the brake, I can hear some clicking noises similar to a CV Axle noise when they are bad. That braking noise goes away as the car heat up. The noise is sensitive to speed, it changes frequency with it. I haven't experience loss of brakes but I'm concerned with the noise and the possibility of it.
after fueling strong fuel smell in vehicle within 100 miles check fuel cap light came on. next day check engine light came on. made appointment at dealership . dealership performed evap smoke test which found smoke coming from top of fuel cell. installed fuel pump ring and evap hose clip. performed evap test and smoke test -passed cleared codes. got car back next day less than 50 miles later ck engine code and fuel cap and fuel odor back.
after fueling strong fuel smell in vehicle within 100 miles check fuel cap light came on. next day check engine light came on. made appointment at dealership . dealership performed evap smoke test which found smoke coming from top of fuel cell. installed fuel pump ring and evap hose clip. performed evap test and smoke test -passed cleared codes. got car back next day less than 50 miles later ck engine code and fuel cap and fuel odor back.
The contact owns a 2023 Toyota Corolla. The contact stated that whenever the vehicle was shifted to park(P), the word (P) was illuminated on the PRNDL, but the word was not displayed on the instrument cluster. The contact stated that while shifted to drive(D) there was no indication of drive on the PRNDL, or the instrument cluster, and the vehicle failed to respond. The contact stated that the failure had occurred while shifted to reverse(R). The contact had been advised by a mechanic on how to reset the parking brake to be able to shift to park(P), drive(D) or reverse(R). The contact had been advised to lift the parking brake lever and hold it for 5 seconds and then depress the lever and hold for 5 seconds. The contact was able to shift to any gear, and the vehicle would move after performing the reset. The contact normally did not engage the parking brake, however, when the failure first occurred, the warning "EPB Stopped Completely" illuminated twice but had not illuminated in weeks. The contact stated that the failure was intermittent but had gradually become a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 55,000.
The contact owns a 2023 Toyota Corolla. The contact stated that whenever the vehicle was shifted to park(P), the word (P) was illuminated on the PRNDL, but the word was not displayed on the instrument cluster. The contact stated that while shifted to drive(D) there was no indication of drive on the PRNDL, or the instrument cluster, and the vehicle failed to respond. The contact stated that the failure had occurred while shifted to reverse(R). The contact had been advised by a mechanic on how to reset the parking brake to be able to shift to park(P), drive(D) or reverse(R). The contact had been advised to lift the parking brake lever and hold it for 5 seconds and then depress the lever and hold for 5 seconds. The contact was able to shift to any gear, and the vehicle would move after performing the reset. The contact normally did not engage the parking brake, however, when the failure first occurred, the warning "EPB Stopped Completely" illuminated twice but had not illuminated in weeks. The contact stated that the failure was intermittent but had gradually become a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 55,000.
Moisture and water got into the front head light causing it to go out . The blinker , low light and bright light on front driver went out while I was on the highway.
Moisture and water got into the front head light causing it to go out . The blinker , low light and bright light on front driver went out while I was on the highway.
I got a message that the engine needs maintenance and I should go to the dealership and have the coolant bypass valve repaired. I see there's a lawsuit against Toyota for a manufacturing defect in that component on 2019-2023 Corollas. I'd like to know if I'll get a refund.
A message came out that I need to maintain the engine and take it to the concierge and they told me that it is the coolant by pass valve
7 months ago when my car had 56k miles my transmission was bad and they replaced but now is giving problems again i took it to lia toyota of rockland and they didn’t do anything about it, that the transmission is ok, but bad smell is coming out of the transmission and is hard to shift and it gives like hard pull when it changes into gear and u can hear the clunky sound of the transmission and it has only run for 19k miles and it has been only 7 months since they replaced
There's an electrical problem going on with all Toyota vehicles coming out with the new navigation system where goes out and keeps rebooting. Multiple times on cars a year have reported this issue. Causes a distraction as screen goes on and off randomly as you drive and backing up. Also without it you can't see your GPS and find routes. Just simple search and there's many complaints about this issue from consumers being affected as fast as 10 miles into owning car to month or six. Not worth repairing as goes out every other month and don't even last a year before goes out.
My Toyota, the 12.3-inch display screen fails to turn on when I start the vehicles or could unexpectedly shut down while driving.
While driving my vehicle Southbound on [XXX] in the Simpsonville/Fountain Inn area of South Carolina, my vehicle suffered some sort of catastrophic failure while driving and became completely engulfed in flames. The vehicle was a total loss. The vehicle had been serviced a little over a month prior to this incident happening. The fire department took a report for the fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fire
The Toyota Corolla LE screen goes blank and does not show any information. When the screen does work, the map malfunctions and shows the vehicle and directions in various bodies of water and displays unsafe routes. The car is available for inspection upon request. You are unable to drive hands free which increases the risk of distracted driving. Map routes to unsafe areas which can make a driver drive into areas that are unsafe to themselves and endanger other motorists and pedestrians. By the Toyota dealership, yes. They stated there was no recall for it and that they could not recreate the issues. No.
I was at an intersection, and the engine suddenly stopped for no apparent reason. This message shows up on dashboard: Steering power low. It asked me to put it on park and turn the engine back on. Very dangerous
The contact owns a 2023 Toyota Corolla. The contact stated that while attempting to adjust the steering wheel, the steering column failed to lock into place. The vehicle was taken to the local dealer who diagnosed and determined that the steering column was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 35,000.
Description of problem/issue: Dear Reader: I recently purchased a new (certified preowned) vehicle and ever since then I have been experiencing some concerns with its handling on the road. This letter seeks to communicate this matter to the proper establishment for some possible recourse. On level roads while the steering wheel is centered straight up (near/over 40mph), the car tends to automatically glide to the left of the lane or coast quickly to the right and won’t stay centered in the lane very long without driver input to steer the car back to the center of the lane. Then when re-centering the car it roams in the other direction, and so forth (an oscillating effect). The issue is that the car diverts from the center of the lane and to maintain the center of the lane the driver has to constantly work at pulling the vehicle back to center. This is not the type of driving performance that I would expect on a new or certified new vehicle. It is both a nuisance and a hazard having to constantly steer the vehicle to center up in the lane. The car’s auto Lane Assist and Departure Assist and auto Steering Assist features are turned off during this time. And even when all these Driver Assist Features are turned back on the drifting/pulling pattern is quite pronounced or seems to be compensating in my opinion. A Google search of the term “2023 Toyota corolla pulls to both sides” produces some great results as to the possible cause and effect. I have never driven a vehicle that diverts so quickly from its own lane so shortly after the driver’s hand is removed from the steering wheel. Nevertheless, the issues that I pointed out remains very alarming and nerve-racking for me! For safety reasons I’m still not pleased with how the car handles on the road. I wonder if there are any Safety Recalls, current or pending, concerning any of the steering or alignment components/features that would help resolve this problem?
Description of problem/issue: Dear Reader: I recently purchased a new (certified preowned) vehicle and ever since then I have been experiencing some concerns with its handling on the road. This letter seeks to communicate this matter to the proper establishment for some possible recourse. On level roads while the steering wheel is centered straight up (near/over 40mph), the car tends to automatically glide to the left of the lane or coast quickly to the right and won’t stay centered in the lane very long without driver input to steer the car back to the center of the lane. Then when re-centering the car it roams in the other direction, and so forth (an oscillating effect). The issue is that the car diverts from the center of the lane and to maintain the center of the lane the driver has to constantly work at pulling the vehicle back to center. This is not the type of driving performance that I would expect on a new or certified new vehicle. It is both a nuisance and a hazard having to constantly steer the vehicle to center up in the lane. The car’s auto Lane Assist and Departure Assist and auto Steering Assist features are turned off during this time. And even when all these Driver Assist Features are turned back on the drifting/pulling pattern is quite pronounced or seems to be compensating in my opinion. A Google search of the term “2023 Toyota corolla pulls to both sides” produces some great results as to the possible cause and effect. I have never driven a vehicle that diverts so quickly from its own lane so shortly after the driver’s hand is removed from the steering wheel. Nevertheless, the issues that I pointed out remains very alarming and nerve-racking for me! For safety reasons I’m still not pleased with how the car handles on the road. I wonder if there are any Safety Recalls, current or pending, concerning any of the steering or alignment components/features that would help resolve this problem?
Description of problem/issue: Dear Reader: I recently purchased a new (certified preowned) vehicle and ever since then I have been experiencing some concerns with its handling on the road. This letter seeks to communicate this matter to the proper establishment for some possible recourse. On level roads while the steering wheel is centered straight up (near/over 40mph), the car tends to automatically glide to the left of the lane or coast quickly to the right and won’t stay centered in the lane very long without driver input to steer the car back to the center of the lane. Then when re-centering the car it roams in the other direction, and so forth (an oscillating effect). The issue is that the car diverts from the center of the lane and to maintain the center of the lane the driver has to constantly work at pulling the vehicle back to center. This is not the type of driving performance that I would expect on a new or certified new vehicle. It is both a nuisance and a hazard having to constantly steer the vehicle to center up in the lane. The car’s auto Lane Assist and Departure Assist and auto Steering Assist features are turned off during this time. And even when all these Driver Assist Features are turned back on the drifting/pulling pattern is quite pronounced or seems to be compensating in my opinion. A Google search of the term “2023 Toyota corolla pulls to both sides” produces some great results as to the possible cause and effect. I have never driven a vehicle that diverts so quickly from its own lane so shortly after the driver’s hand is removed from the steering wheel. Nevertheless, the issues that I pointed out remains very alarming and nerve-racking for me! For safety reasons I’m still not pleased with how the car handles on the road. I wonder if there are any Safety Recalls, current or pending, concerning any of the steering or alignment components/features that would help resolve this problem?
When idling my car makes a rattling sound and vibrates and oil smells like fuel only got 12k on it when I bought it which I just bought it not even a month ago used.
When idling my car makes a rattling sound and vibrates and oil smells like fuel only got 12k on it when I bought it which I just bought it not even a month ago used.
When driving at night, there is a shadow in the headlight, that shines onto the road and makes driving at night difficult. This shadow looks like it comes from a tall screw or bolt in both headlights. The lights work correctly, but the shadow causes the driver to have a dark "spot" in the beam of light, which then makes it hard to see clearly while driving in dusk, or darkening circumstances. I took the vehicle in to the Toyota Dealer where I bought it and had them investigate this. They said they couldn't repair it, as it was part of the construction of the headlight itself. The Toyota repair people did see the shadow when the lights were turned on to face a wall in a darkened garage bay.
The contact owns a 2023 Toyota Corolla. The contact stated that after starting the vehicle, an audible chime was heard, and unknown RED message was displayed on the instrument panel. The vehicle was taken to a dealer however, the dealer was unable to duplicate the failure or determine the cause for the failure. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
We were driving on [XXX] near Norcross, GA about 200 ft from exit [XXX] at a constant speed of around 70 mph, when suddenly the vehicle displayed 'system malfunction' and started veering on its own and the brakes wouldn't work. It kept veering to the right and crashed into a vehicle 2 lanes away and rebounded back to the original lane and came to a halt with a message displayed 'Shifting to P'. The malfunction and loss of control, along with the brakes not functioning those few seconds/minutes put our lives and others' on the road at risk. The vehicle is available for inspection. The vehicle was towed on the day of the accident and then taken into a Toyota dealership and is currently there. The vehicle has not yet been repaired. Toyota sent a third-party inspector to gather data from the vehicle but that turned out to be merely the crash data up to 5 seconds prior by which time the malfunction had already occurred and the vehicle speed was down from 70mph to 31mph. The incident occurred on Thursday, [XXX]. We do not feel safe driving that vehicle again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
We were driving on [XXX] near Norcross, GA about 200 ft from exit [XXX] at a constant speed of around 70 mph, when suddenly the vehicle displayed 'system malfunction' and started veering on its own and the brakes wouldn't work. It kept veering to the right and crashed into a vehicle 2 lanes away and rebounded back to the original lane and came to a halt with a message displayed 'Shifting to P'. The malfunction and loss of control, along with the brakes not functioning those few seconds/minutes put our lives and others' on the road at risk. The vehicle is available for inspection. The vehicle was towed on the day of the accident and then taken into a Toyota dealership and is currently there. The vehicle has not yet been repaired. Toyota sent a third-party inspector to gather data from the vehicle but that turned out to be merely the crash data up to 5 seconds prior by which time the malfunction had already occurred and the vehicle speed was down from 70mph to 31mph. The incident occurred on Thursday, [XXX]. We do not feel safe driving that vehicle again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
We were driving on [XXX] near Norcross, GA about 200 ft from exit [XXX] at a constant speed of around 70 mph, when suddenly the vehicle displayed 'system malfunction' and started veering on its own and the brakes wouldn't work. It kept veering to the right and crashed into a vehicle 2 lanes away and rebounded back to the original lane and came to a halt with a message displayed 'Shifting to P'. The malfunction and loss of control, along with the brakes not functioning those few seconds/minutes put our lives and others' on the road at risk. The vehicle is available for inspection. The vehicle was towed on the day of the accident and then taken into a Toyota dealership and is currently there. The vehicle has not yet been repaired. Toyota sent a third-party inspector to gather data from the vehicle but that turned out to be merely the crash data up to 5 seconds prior by which time the malfunction had already occurred and the vehicle speed was down from 70mph to 31mph. The incident occurred on Thursday, [XXX]. We do not feel safe driving that vehicle again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
Multiple malfunctions causing the engine to misfire and eventually seize completely. Toyota never found out the issue but the engine failed. The suspect poor build quality. The engine, brake collision system, fuel pump all went out. Car was rough idling for about two weeks before the engine completely failed. Toyota has lemoned it.
Multiple malfunctions causing the engine to misfire and eventually seize completely. Toyota never found out the issue but the engine failed. The suspect poor build quality. The engine, brake collision system, fuel pump all went out. Car was rough idling for about two weeks before the engine completely failed. Toyota has lemoned it.
Multiple malfunctions causing the engine to misfire and eventually seize completely. Toyota never found out the issue but the engine failed. The suspect poor build quality. The engine, brake collision system, fuel pump all went out. Car was rough idling for about two weeks before the engine completely failed. Toyota has lemoned it.
Since purchasing this vehicle new, I've had several occasions (not on just the most recent date noted in this case) where the car will issue a false Pre-collision Alert and apply the brakes for about 1 second while using the Adaptive Cruise Control. However, this happens while me and the drivers around me are driving "normally" and there are no vehicles in front of me nor attempting to merge into my lane. There does not seem to be a particular set of conditions that cause this false alert and they happen randomly, but it is startling when they happen since there is no observable reason for it. Fortunately, there has not been anyone tail-gating me when this happens because this could easily cause a rear-end collision if someone were following too close. I've notified my local dealer about this issue more than once, but they cannot find anything wrong.
Since purchasing this vehicle new, I've had several occasions (not on just the most recent date noted in this case) where the car will issue a false Pre-collision Alert and apply the brakes for about 1 second while using the Adaptive Cruise Control. However, this happens while me and the drivers around me are driving "normally" and there are no vehicles in front of me nor attempting to merge into my lane. There does not seem to be a particular set of conditions that cause this false alert and they happen randomly, but it is startling when they happen since there is no observable reason for it. Fortunately, there has not been anyone tail-gating me when this happens because this could easily cause a rear-end collision if someone were following too close. I've notified my local dealer about this issue more than once, but they cannot find anything wrong.
Since purchasing this vehicle new, I've had several occasions (not on just the most recent date noted in this case) where the car will issue a false Pre-collision Alert and apply the brakes for about 1 second while using the Adaptive Cruise Control. However, this happens while me and the drivers around me are driving "normally" and there are no vehicles in front of me nor attempting to merge into my lane. There does not seem to be a particular set of conditions that cause this false alert and they happen randomly, but it is startling when they happen since there is no observable reason for it. Fortunately, there has not been anyone tail-gating me when this happens because this could easily cause a rear-end collision if someone were following too close. I've notified my local dealer about this issue more than once, but they cannot find anything wrong.
To start, on [XXX], I was going through an intersection on a country road and my automatic emergency braking engaged for no reason. My car stopped despite no other vehicle or object being in my way or anywhere close to me. I found it really weird but did not think much about after the fact. I have also heard a rattling noise under my hood since [XXX] and have reported this to Toyota and tried to have it fixed multiple times (and showed them videos) but they were never able to duplicate the noise so it has not been remedied. On [XXX] I was traveling on a highway during rush hour and the traffic in front of me came to a sudden stop. I braked as hard as I could; my automatic emergency braking did not engage and I rear ended the car in front of me (minimal damage to that car). We both immediately pulled partway onto the narrow left berm (we had both been in the left lane to get onto another highway). My car then turned off by itself and gave me an engine warning (I believe low engine oil- I had just had it serviced 3 days prior). The other car owner and I exchanged information quickly and decided to drive away because we were blocking rush hour traffic and it was dangerous. However, my car would not start back up. I called 911 and they came to use their vehicle to push me to the right side of the highway onto an exit where I was no longer blocking traffic. During the wait, I felt like I was going to die with traffic honking and swerving to avoid me. When the police officer was moving my car, the parking brake engaged when I put the car in neutral and would not turn off, so the smell of burning rubber was strong since the tires would not roll. Once the tow truck driver arrived he was able to use jumper cables to disengage the parking brake but the car still would not start. There were no prior warning lights. The car not starting was confirmed by the dealer- they are holding off doing maintenance to have an engineer check out the car and figure out what happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF
Crash
To start, on [XXX], I was going through an intersection on a country road and my automatic emergency braking engaged for no reason. My car stopped despite no other vehicle or object being in my way or anywhere close to me. I found it really weird but did not think much about after the fact. I have also heard a rattling noise under my hood since [XXX] and have reported this to Toyota and tried to have it fixed multiple times (and showed them videos) but they were never able to duplicate the noise so it has not been remedied. On [XXX] I was traveling on a highway during rush hour and the traffic in front of me came to a sudden stop. I braked as hard as I could; my automatic emergency braking did not engage and I rear ended the car in front of me (minimal damage to that car). We both immediately pulled partway onto the narrow left berm (we had both been in the left lane to get onto another highway). My car then turned off by itself and gave me an engine warning (I believe low engine oil- I had just had it serviced 3 days prior). The other car owner and I exchanged information quickly and decided to drive away because we were blocking rush hour traffic and it was dangerous. However, my car would not start back up. I called 911 and they came to use their vehicle to push me to the right side of the highway onto an exit where I was no longer blocking traffic. During the wait, I felt like I was going to die with traffic honking and swerving to avoid me. When the police officer was moving my car, the parking brake engaged when I put the car in neutral and would not turn off, so the smell of burning rubber was strong since the tires would not roll. Once the tow truck driver arrived he was able to use jumper cables to disengage the parking brake but the car still would not start. There were no prior warning lights. The car not starting was confirmed by the dealer- they are holding off doing maintenance to have an engineer check out the car and figure out what happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF
Crash
To start, on [XXX], I was going through an intersection on a country road and my automatic emergency braking engaged for no reason. My car stopped despite no other vehicle or object being in my way or anywhere close to me. I found it really weird but did not think much about after the fact. I have also heard a rattling noise under my hood since [XXX] and have reported this to Toyota and tried to have it fixed multiple times (and showed them videos) but they were never able to duplicate the noise so it has not been remedied. On [XXX] I was traveling on a highway during rush hour and the traffic in front of me came to a sudden stop. I braked as hard as I could; my automatic emergency braking did not engage and I rear ended the car in front of me (minimal damage to that car). We both immediately pulled partway onto the narrow left berm (we had both been in the left lane to get onto another highway). My car then turned off by itself and gave me an engine warning (I believe low engine oil- I had just had it serviced 3 days prior). The other car owner and I exchanged information quickly and decided to drive away because we were blocking rush hour traffic and it was dangerous. However, my car would not start back up. I called 911 and they came to use their vehicle to push me to the right side of the highway onto an exit where I was no longer blocking traffic. During the wait, I felt like I was going to die with traffic honking and swerving to avoid me. When the police officer was moving my car, the parking brake engaged when I put the car in neutral and would not turn off, so the smell of burning rubber was strong since the tires would not roll. Once the tow truck driver arrived he was able to use jumper cables to disengage the parking brake but the car still would not start. There were no prior warning lights. The car not starting was confirmed by the dealer- they are holding off doing maintenance to have an engineer check out the car and figure out what happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF
Crash
On [XXX], around 7:45 PM, My husband and I were driving on [XXX] from Atlanta to visit family at John’s Creek. We were driving at a steady speed of approximately 70mph on the second lane from the left when all of a sudden, the vehicle displayed a 'malfunction' alert and began swerving uncontrollably. Despite our attempts to regain control, the car swerved right, striking another vehicle three lanes away. We had no control over the steering or bringing the car to a safe stop. After colliding with the other vehicle, it then returned to its original lane and came to a sudden stop with a message displayed stating 'Shifting to P'. During this incident, an SOS call was automatically placed to Toyota, and we were subsequently connected to 911 through them. Our vehicle got damaged due to this and so did the other vehicle that got hit. The vehicle not only endangered our lives but was also a potential harm to others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
On [XXX], around 7:45 PM, My husband and I were driving on [XXX] from Atlanta to visit family at John’s Creek. We were driving at a steady speed of approximately 70mph on the second lane from the left when all of a sudden, the vehicle displayed a 'malfunction' alert and began swerving uncontrollably. Despite our attempts to regain control, the car swerved right, striking another vehicle three lanes away. We had no control over the steering or bringing the car to a safe stop. After colliding with the other vehicle, it then returned to its original lane and came to a sudden stop with a message displayed stating 'Shifting to P'. During this incident, an SOS call was automatically placed to Toyota, and we were subsequently connected to 911 through them. Our vehicle got damaged due to this and so did the other vehicle that got hit. The vehicle not only endangered our lives but was also a potential harm to others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
On10/19/2024, the driver was driving down a road that was coming down from a slope and the road curves to the left. As the driver was braking to decrease the speed down to 30mph or below (she was going around 35mph from what she remembers) and turning the steering wheel left, all the curtain air bags deployed, the seatbelt locked and she was unable to turn the steering wheel. She couldn't see due to the airbags and the seatbelt locking her back so when she felt/heard scraping on the right she feared she was going to crash into trees so she yanked as hard as possible to the left and the car then stopped. She remembers that the screen flashed something like an SOS but then it faded. Bystanders helped her out of the car as she was still in the car (she was very shaken) and they tried to put the car in neutral as it was blocking the road to push it but they were unsuccessful as the wheels had locked. The police and a tow truck was called by a bystander. Other than a small scrape on the right fender of the bumper, there was no damage to the car. Nothing was in the road. The bystanders asked her if she had a stroke or some medical issue since there was no collision, no damage notable on the car and the car just stopped on the road. Inside all the curtain bags are deployed. The police officer and the tow truck driver thought that the sensor for rolling might have gotten triggered but there was nothing that they could see that would have triggered it. Toyota was contacted and the insurance company was unsure if this was considered a collision. Toyota wanted to investigate the car themselves and we signed a letter giving them permission to download data and information from the car. We were told they would be sending someone to physically look at the car.
On10/19/2024, the driver was driving down a road that was coming down from a slope and the road curves to the left. As the driver was braking to decrease the speed down to 30mph or below (she was going around 35mph from what she remembers) and turning the steering wheel left, all the curtain air bags deployed, the seatbelt locked and she was unable to turn the steering wheel. She couldn't see due to the airbags and the seatbelt locking her back so when she felt/heard scraping on the right she feared she was going to crash into trees so she yanked as hard as possible to the left and the car then stopped. She remembers that the screen flashed something like an SOS but then it faded. Bystanders helped her out of the car as she was still in the car (she was very shaken) and they tried to put the car in neutral as it was blocking the road to push it but they were unsuccessful as the wheels had locked. The police and a tow truck was called by a bystander. Other than a small scrape on the right fender of the bumper, there was no damage to the car. Nothing was in the road. The bystanders asked her if she had a stroke or some medical issue since there was no collision, no damage notable on the car and the car just stopped on the road. Inside all the curtain bags are deployed. The police officer and the tow truck driver thought that the sensor for rolling might have gotten triggered but there was nothing that they could see that would have triggered it. Toyota was contacted and the insurance company was unsure if this was considered a collision. Toyota wanted to investigate the car themselves and we signed a letter giving them permission to download data and information from the car. We were told they would be sending someone to physically look at the car.
When using built in carplay navigation the gps will start drifting 10-20 feet from the highway into field or other highways causing it to reroute constantly. When phone is disconnected from CarPlay during the gps drifting current location will go back to right location on the phone. We tried connecting different phone to Corolla all had the same issues. My other two cars Don’t have this issue using the phones. Dealers won’t address the issue
When using built in carplay navigation the gps will start drifting 10-20 feet from the highway into field or other highways causing it to reroute constantly. When phone is disconnected from CarPlay during the gps drifting current location will go back to right location on the phone. We tried connecting different phone to Corolla all had the same issues. My other two cars Don’t have this issue using the phones. Dealers won’t address the issue
I would like to raise a concern regarding the headlight shadow issue in the 2023 Toyota Corolla. Specifically, there are noticeable dark spots or shadows when using the low beams, which significantly obscure portions of the road during night driving. I believe this is a design flaw in the vehicle’s lighting system. My parents, aged [XXX] and [XXX] , have found this shadow effect to be particularly challenging, making it difficult and unsafe for them to drive at night. Additionally, I understand that many other 2023 Toyota Corolla owners have expressed similar complaints, which further suggests this issue is widespread and deserves attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Volume of media from certain apps can't be adjusted. The vehicle says that if media is not playing, the volume can't be adjusted. This can cause distraction while driving and increase risk of a crash. Specific application where this is the case: Youtube audio through an Android Auto connection. Yes it is available for inspection. My safety and the safety of others is at risk, because all Toyota models with this infotainment system function the same way. Drivers may choose to become distracted by their mobile device while trying to adjust the media volume, risking a crash. The problem has not been reproduced or confirmed by dealer, however it would be very easy for me to do so. The vehicle has not been inspected by any party outside of the Toyota dealership. When attempting to adjust the volume, the volume level will appear as a numerical value in the infotainment screen ONLY IF there is currently "audio" playing. If there is no "audio" playing, an error message will appear telling the occupant to begin playing audio to adjust the volume. This becomes an issue when using an app like YouTube to play audio. With YouTube Premium, you can set a playlist of music, videos, or podcasts to listen to with the screen of your mobile device off. However, the infotainment system will not detect the audio the speakers is playing AS AUDIO, and will not adjust the volume. This leaves the driver with no choice but to pay for a Spotify, Sirius XM or Youtube Music subscription in order to listen to music or media and adjust the volume safely. Reproduction: Start vehicle. Start Android Auto. Start playing media through YouTube. Attempt to adjust media volume using the dial or buttons in the vehicle. Error message should appear. Only way to adjust volume is to switch to FM/AM Radio, play Spotify or other app to adjust volume and then resume YouTube media (REQUIRES TOUCHING PHONE), or don't use Android Auto and pay for Toyota GPS. HOW TO FIX: Allow volume adjustment at all times.
Recall fixed 8/10/24. Please update NHTSA system.
Volume of media from certain apps can't be adjusted. The vehicle says that if media is not playing, the volume can't be adjusted. This can cause distraction while driving and increase risk of a crash. Specific application where this is the case: Youtube audio through an Android Auto connection. Yes it is available for inspection. My safety and the safety of others is at risk, because all Toyota models with this infotainment system function the same way. Drivers may choose to become distracted by their mobile device while trying to adjust the media volume, risking a crash. The problem has not been reproduced or confirmed by dealer, however it would be very easy for me to do so. The vehicle has not been inspected by any party outside of the Toyota dealership. When attempting to adjust the volume, the volume level will appear as a numerical value in the infotainment screen ONLY IF there is currently "audio" playing. If there is no "audio" playing, an error message will appear telling the occupant to begin playing audio to adjust the volume. This becomes an issue when using an app like YouTube to play audio. With YouTube Premium, you can set a playlist of music, videos, or podcasts to listen to with the screen of your mobile device off. However, the infotainment system will not detect the audio the speakers is playing AS AUDIO, and will not adjust the volume. This leaves the driver with no choice but to pay for a Spotify, Sirius XM or Youtube Music subscription in order to listen to music or media and adjust the volume safely. Reproduction: Start vehicle. Start Android Auto. Start playing media through YouTube. Attempt to adjust media volume using the dial or buttons in the vehicle. Error message should appear. Only way to adjust volume is to switch to FM/AM Radio, play Spotify or other app to adjust volume and then resume YouTube media (REQUIRES TOUCHING PHONE), or don't use Android Auto and pay for Toyota GPS. HOW TO FIX: Allow volume adjustment at all times.
Volume of media from certain apps can't be adjusted. The vehicle says that if media is not playing, the volume can't be adjusted. This can cause distraction while driving and increase risk of a crash. Specific application where this is the case: Youtube audio through an Android Auto connection. Yes it is available for inspection. My safety and the safety of others is at risk, because all Toyota models with this infotainment system function the same way. Drivers may choose to become distracted by their mobile device while trying to adjust the media volume, risking a crash. The problem has not been reproduced or confirmed by dealer, however it would be very easy for me to do so. The vehicle has not been inspected by any party outside of the Toyota dealership. When attempting to adjust the volume, the volume level will appear as a numerical value in the infotainment screen ONLY IF there is currently "audio" playing. If there is no "audio" playing, an error message will appear telling the occupant to begin playing audio to adjust the volume. This becomes an issue when using an app like YouTube to play audio. With YouTube Premium, you can set a playlist of music, videos, or podcasts to listen to with the screen of your mobile device off. However, the infotainment system will not detect the audio the speakers is playing AS AUDIO, and will not adjust the volume. This leaves the driver with no choice but to pay for a Spotify, Sirius XM or Youtube Music subscription in order to listen to music or media and adjust the volume safely. Reproduction: Start vehicle. Start Android Auto. Start playing media through YouTube. Attempt to adjust media volume using the dial or buttons in the vehicle. Error message should appear. Only way to adjust volume is to switch to FM/AM Radio, play Spotify or other app to adjust volume and then resume YouTube media (REQUIRES TOUCHING PHONE), or don't use Android Auto and pay for Toyota GPS. HOW TO FIX: Allow volume adjustment at all times.
Fuel Injector failed, causing the engine to run extremely rich, misfire, and cause severe drivability issues. Issue occurred just outside vehicle base warranty. Problem was verified and confirmed by vehicle dealership. MIL was illuminated when drivability issue and malfunction started.
Fuel Injector failed, causing the engine to run extremely rich, misfire, and cause severe drivability issues. Issue occurred just outside vehicle base warranty. Problem was verified and confirmed by vehicle dealership. MIL was illuminated when drivability issue and malfunction started.
I was in a extremely bad accident, I was parked waiting for the light to turn green, when i felt a massive bang from the back and glided me to the next car, car was totaled and the car was saying the airbags deployed and none deployed at all. There was 4 passengers in total and at the very least one should have deployed.
Crash
4 injured