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NHTSA Campaign 23V480000

STEERING:COLUMN

Issued by Toyota Motor Engineering & Manufacturing · Reported Jul 12, 2023 · 152,927 vehicles affected

What's wrong

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Vehicles affected by this recall

Make Model Year Units
LEXUS NX HYBRID 2023 152,927
LEXUS NX HYBRID 2024 152,927
LEXUS NX250 2023 152,927
LEXUS NX250 2024 152,927
LEXUS NX350 2023 152,927
LEXUS NX350 2024 152,927
LEXUS RX HYBRID 2023 152,927
LEXUS RX350 2023 152,927
LEXUS RX500H 2023 152,927
TOYOTA COROLLA 2023 152,927
TOYOTA COROLLA CROSS 2023 152,927
TOYOTA COROLLA CROSS HYBRID 2023 152,927
TOYOTA HIGHLANDER 2023 152,927
TOYOTA HIGHLANDER HYBRID 2023 152,927
TOYOTA TACOMA 2023 152,927

Source: NHTSA Campaign 23V480000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.