2021 TIFFIN PHAETON
7 recalls, 5 complaints - 10 TSBs
22V511000 Jul 20, 2022
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2021-2023 Allegro, Red 340, 2021-2022 Phaeton, Breeze, Allegro Red 360, and 2022 Bay motorhomes. The output line on the LPG tanks may not connect properly to the service valve, which can cause a propane leak.
Consequence
A propane leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will inspect and replace the service valves, as necessary, free of charge. Owner notification letters were mailed September 18, 2022. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-124.
21V680000 Nov 5, 2021
SEAT BELTS:REAR/OTHER:ANCHORAGE
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fai... Read more
Consequence
Unsecured passengers have an increased risk of injury in the event of a crash.
Remedy
Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118.
21V783000 Oct 7, 2021
ELECTRICAL SYSTEM:WIRING
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2021-2022 Phaeton recreational vehicles. During manufacturing, an electrical outlet was not installed as intended, resulting in an open electrical wire inside the wall.
Consequence
An open electrical wire can increase the risk of a fire.
Remedy
Dealers will inspect the vehicle and install an outlet on the wire, free of charge. Owner notification letters were mailed October 27, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-119.
21V545000 Jul 20, 2021
FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2021-2022 Allegro Bus and Phaeton motorhomes, equipped with certain Cummins L9 diesel engines. A fuel leak may occur from the fuel hose between the fuel pump and remote filter head.
Consequence
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will replace the fuel hoses, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-117.
21V306000 Apr 30, 2021
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.
21V265000 Apr 15, 2021
STRUCTURE:BODY:ROOF AND PILLARS
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2021 Phaeton motorhomes, equipped with a roof mounted passenger side awning. A roof mounted body panel may have been improperly attached to the roof.
Consequence
The roof mounted body panel may detach and become a road hazard, increasing the risk of a crash.
Remedy
Tiffin will notify owners, and dealers will inspect and, if necessary, properly adhere the body panel, free of charge. Owner letters were mailed April 26, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-115.
21V193000 Mar 18, 2021
TIRES:VALVE
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2021 Phaeton recreational vehicles. The valve stem stabilizer can become loose, allowing the valve stem extender to contact the wheel.
Consequence
If the valve stem extender rubs on the wheel, it can cause a loss of tire pressure, increasing the risk of a crash.
Remedy
Tiffin will notify owners, and dealers will replace the valve stem stabilizer, free of charge. The recall began April 22, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-114.
Complaint Statistics
5 total complaints
1 crashes 2 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| SEATS | 1 |
| VISIBILITY/WIPER | 1 |
| UNKNOWN OR OTHER | 1 |
| ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 1 |
| VEHICLE SPEED CONTROL | 1 |
VEHICLE SPEED CONTROL
Feb 14, 2024
Incident date: Oct 16, 2023
On 6/25/22 our 2021 Tesla Model Y with 16,163 miles had a sudden unintended acceleration, it didn't responded to the breaks and within seconds hit a parked car and finally stopped when it crashed to a large tree. It was a "Total Lost" by the insurance. Around 1pm on a clear sky day, driving out of ... Read more
Crash
2 injured
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Dec 8, 2021
Incident date: Jun 1, 2021
The contact owns a 2021 Tiffin Phaeton Motorhome. The contact stated that while driving at 65 MPH, the instrument cluster went black and was inoperable. The vehicle was taken to the dealer and diagnosed with loose wiring. The dealer repaired the vehicle on six separate occasions; however, the failur... Read more
SEATS
Nov 16, 2020
Incident date: Oct 2, 2020
UPON PURCHASING THIS 2021 TIFFIN PHAETON RV, I REALIZED THE "A PILLARS" CAUSED MIRROR AND VISUAL OBSTRUCTION. INITIALLY BELIEVING IT WAS A MIRROR ADJUSTMENT, I LEARNED THAT THE DRIVER SEAT WAS NOT CENTERED ON THE STEERING WHEEL / DASHBOARD AND IT WAS POSITIONED TO THE LEFT APPROX. 2"-3". NOT ONLY ... Read more
VISIBILITY/WIPER
Nov 16, 2020
Incident date: Oct 2, 2020
UPON PURCHASING THIS 2021 TIFFIN PHAETON RV, I REALIZED THE "A PILLARS" CAUSED MIRROR AND VISUAL OBSTRUCTION. INITIALLY BELIEVING IT WAS A MIRROR ADJUSTMENT, I LEARNED THAT THE DRIVER SEAT WAS NOT CENTERED ON THE STEERING WHEEL / DASHBOARD AND IT WAS POSITIONED TO THE LEFT APPROX. 2"-3". NOT ONLY ... Read more
UNKNOWN OR OTHER
Nov 16, 2020
Incident date: Oct 2, 2020
UPON PURCHASING THIS 2021 TIFFIN PHAETON RV, I REALIZED THE "A PILLARS" CAUSED MIRROR AND VISUAL OBSTRUCTION. INITIALLY BELIEVING IT WAS A MIRROR ADJUSTMENT, I LEARNED THAT THE DRIVER SEAT WAS NOT CENTERED ON THE STEERING WHEEL / DASHBOARD AND IT WAS POSITIONED TO THE LEFT APPROX. 2"-3". NOT ONLY ... Read more
Technical Service Bulletins, 2021 TIFFIN PHAETON
10 manufacturer communications from 6 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS | 2 |
| 080000 FUEL SYSTEM, DIESEL | 1 |
| 110000 ELECTRICAL SYSTEM | 1 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
| 190000 TIRES | 1 |
| 200000 WHEELS | 1 |
| 350000 EQUIPMENT | 1 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 1 |
CSA-036
Apr 19, 2024
060000 ENGINE AND ENGINE COOLING
Faulty DEF sensors that due to shortage were not replaced. Instead engine software was temporarily modified to account for continued operation with a faulty sensor until replacement sensors were available. This campaign will install an en
CSA-022
Jul 20, 2022
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Freightliner Custom Chassis Corporation (FCCC), has decided that a defect which relates to motor vehicle safety exists on certain model years 2017-2022 Freightliner Custom Chassis Corporation XCM, XCP, XCR, and XCS vehicles manufactured De
CSA-015
Apr 21, 2022
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
FCCC XC Valor Tire Pressure Monitoring System (TPMS) - Daimler states that on certain vehicles and under certain circumstances, the tire pressure monitoring system (TPMS) may display incorrect information such as maximum temperature and ti
CSA-015
Apr 21, 2022
350000 EQUIPMENT
FCCC XC Valor Tire Pressure Monitoring System (TPMS) - Daimler states that on certain vehicles and under certain circumstances, the tire pressure monitoring system (TPMS) may display incorrect information such as maximum temperature and ti
CSA-015
Apr 21, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
FCCC XC Valor Tire Pressure Monitoring System (TPMS) - Daimler states that on certain vehicles and under certain circumstances, the tire pressure monitoring system (TPMS) may display incorrect information such as maximum temperature and ti
CSA-11
Feb 4, 2022
190000 TIRES
Tiffin Motorhomes was notified by Daimler Trucks North America on behalf of Freightliner Custom Chassis Corporation of a defect that exists on specific model year 2017 - 2022 Freightliner Custom Chassis X-Line chassis manufactured February
CSA-11
Feb 4, 2022
200000 WHEELS
Tiffin Motorhomes was notified by Daimler Trucks North America on behalf of Freightliner Custom Chassis Corporation of a defect that exists on specific model year 2017 - 2022 Freightliner Custom Chassis X-Line chassis manufactured February
CSA-10
Feb 2, 2022
110000 ELECTRICAL SYSTEM
Tiffin mailed out a Customer Service Advisory on a Daimler Field Service Campaign (SF637) as a curtesy. The subject is FCCC Viper Low Voltage Display.
CSA-10
Feb 2, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Tiffin mailed out a Customer Service Advisory on a Daimler Field Service Campaign (SF637) as a curtesy. The subject is FCCC Viper Low Voltage Display.
CSA-004
Aug 4, 2021
080000 FUEL SYSTEM, DIESEL
Customer Service Advisory for Cummins Recall #21E032 and Freightliner Recall #21V-326 for High Pressure Fuel Rail - Freightliner chassis units built on by Tiffin.
NHTSA Safety Investigations, TIFFIN PHAETON
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE16004
Opened: Apr 13, 2016 , Closed: Sep 3, 2016
Loss of Windshield Wiper Function
Based on two Vehicle Owner Questionnaires (VOQ) alleging windshield wiper failures at the pivot assembly on Phaeton model Motorhomes, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE).During the investigation Tiffin made ODI aware of 66 warranty claims for wiper failu... Read more
TIFFIN PHAETON - All Years Overview
Complete safety history for the TIFFIN PHAETON across all model years (2000, 2027).
121
Total Recalls
58
Total Complaints
1
Investigations
4
Reported Crashes
6
Reported Fires
0
Reported Deaths
TIFFIN PHAETON - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2027 | 1 | 0 | View |
| 2026 | 1 | 0 | View |
| 2025 | 1 | 2 | View |
| 2024 | 1 | 0 | View |
| 2023 | 5 | 0 | View |
| 2022 | 9 | 8 | View |
| 2021 (current) | 7 | 5 | |
| 2020 | 3 | 2 | View |
| 2019 | 4 | 4 | View |
| 2018 | 5 | 3 | View |
| 2017 | 2 | 2 | View |
| 2016 | 1 | 1 | View |
| 2015 | 3 | 2 | View |
| 2014 | 2 | 4 | View |
| 2013 | 2 | 0 | View |
| 2012 | 7 | 2 | View |
| 2011 | 12 | 5 | View |
| 2010 | 9 | 3 | View |
| 2009 | 8 | 1 | View |
| 2008 | 9 | 6 | View |
| 2007 | 7 | 1 | View |
| 2006 | 1 | 0 | View |
| 2005 | 5 | 1 | View |
| 2004 | 5 | 2 | View |
| 2003 | 3 | 3 | View |
| 2002 | 3 | 0 | View |
| 2001 | 3 | 1 | View |
| 2000 | 2 | 0 | View |