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2020 TIFFIN PHAETON

3 recalls, 2 complaints - 9 TSBs

21V680000 Nov 5, 2021
SEAT BELTS:REAR/OTHER:ANCHORAGE
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fai... Read more
Consequence
Unsecured passengers have an increased risk of injury in the event of a crash.
Remedy
Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118.
10,409 vehicles affected
Manufacturer: Tiffin Motorhomes, Inc.
21V306000 Apr 30, 2021
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.
3,198 vehicles affected
Manufacturer: Tiffin Motorhomes, Inc.
20V534000 Sep 2, 2020
STEERING
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2020 Bus and Phaeton motorhomes. The steering pinch bolts may not have been properly tightened.
Consequence
A loose steering pinch bolt can result in a loss of steering control, increasing the risk of a crash.
Remedy
Tiffin will notify owners, and dealers will tighten the steering bolts to specification, free of charge. The recall began August 27, 2020. Owners may contact Tiffin customer service at 1-256-356-8661.
8 vehicles affected
Manufacturer: Tiffin Motorhomes, Inc.

Complaint Statistics

2 total complaints

Top Reported Components

ComponentComplaints
ENGINE1
FUEL/PROPULSION SYSTEM1
FUEL/PROPULSION SYSTEM Feb 16, 2023
Incident date: Feb 16, 2023
Check engine light appeared this morning, had the code scanned and found it to be P052E. This code is in reference to the Positive Crankcase Ventilation valve, which is responsible for routing excessive crankcase gases. After extensive research online, it would seem this is a known issue for Mercede... Read more
ENGINE May 5, 2021
Incident date: May 1, 2021
THE EPA CAME OUT WITH REQUIREMENTS IN 2013 THAT ALL DIESEL ENGINES HAVE A POLLUTION MITIGATING DEF (DIESEL EXHAUST FLUID) SYSTEM. APPARENTLY, THE EPA REQUIRED THE INDUSTRY TO MEASURE THE FOLLOWING THREE ITEMS WITH RESPECT TO BLUE DEF. - LEVEL OF DEF - TEMPERATURE OF DEF - QUALITY OF DEF I HAVE B... Read more

Technical Service Bulletins, 2020 TIFFIN PHAETON

9 manufacturer communications from 6 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM2
350000 EQUIPMENT1
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER1
080000 FUEL SYSTEM, DIESEL1
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL1
190000 TIRES1
200000 WHEELS1
060000 ENGINE AND ENGINE COOLING1
CSA-036 Apr 19, 2024
060000 ENGINE AND ENGINE COOLING
Faulty DEF sensors that due to shortage were not replaced. Instead engine software was temporarily modified to account for continued operation with a faulty sensor until replacement sensors were available. This campaign will install an en
CSA-11 Feb 4, 2022
190000 TIRES
Tiffin Motorhomes was notified by Daimler Trucks North America on behalf of Freightliner Custom Chassis Corporation of a defect that exists on specific model year 2017 - 2022 Freightliner Custom Chassis X-Line chassis manufactured February
CSA-11 Feb 4, 2022
200000 WHEELS
Tiffin Motorhomes was notified by Daimler Trucks North America on behalf of Freightliner Custom Chassis Corporation of a defect that exists on specific model year 2017 - 2022 Freightliner Custom Chassis X-Line chassis manufactured February
CSA-10 Feb 2, 2022
110000 ELECTRICAL SYSTEM
Tiffin mailed out a Customer Service Advisory on a Daimler Field Service Campaign (SF637) as a curtesy. The subject is FCCC Viper Low Voltage Display.
CSA-10 Feb 2, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Tiffin mailed out a Customer Service Advisory on a Daimler Field Service Campaign (SF637) as a curtesy. The subject is FCCC Viper Low Voltage Display.
CSA-009 Oct 8, 2021
110000 ELECTRICAL SYSTEM
FCCC Motorhome Chassis Rear PDMa??s FL-856
CSA-004 Aug 4, 2021
080000 FUEL SYSTEM, DIESEL
Customer Service Advisory for Cummins Recall #21E032 and Freightliner Recall #21V-326 for High Pressure Fuel Rail - Freightliner chassis units built on by Tiffin.
TIFF 12-2019 Jan 15, 2020
350000 EQUIPMENT
There is the possibility the water filter housing is installed incorrectly. If a motorhome has the water filter housing installed incorrectly, there is the possibility of excess air in the water lines.
TIFF 12-2019 Jan 15, 2020
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There is the possibility the water filter housing is installed incorrectly. If a motorhome has the water filter housing installed incorrectly, there is the possibility of excess air in the water lines.

NHTSA Safety Investigations, TIFFIN PHAETON

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE16004 Opened: Apr 13, 2016 , Closed: Sep 3, 2016
PE, Closed , Model Year: 2008
Loss of Windshield Wiper Function
Based on two Vehicle Owner Questionnaires (VOQ) alleging windshield wiper failures at the pivot assembly on Phaeton model Motorhomes, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE).During the investigation Tiffin made ODI aware of 66 warranty claims for wiper failu... Read more

TIFFIN PHAETON - All Years Overview

Complete safety history for the TIFFIN PHAETON across all model years (2000, 2027).

121 Total Recalls
58 Total Complaints
1 Investigations
4 Reported Crashes
6 Reported Fires
0 Reported Deaths

TIFFIN PHAETON - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2027 1 0 View
2026 1 0 View
2025 1 2 View
2024 1 0 View
2023 5 0 View
2022 9 8 View
2021 7 5 View
2020 (current) 3 2
2019 4 4 View
2018 5 3 View
2017 2 2 View
2016 1 1 View
2015 3 2 View
2014 2 4 View
2013 2 0 View
2012 7 2 View
2011 12 5 View
2010 9 3 View
2009 8 1 View
2008 9 6 View
2007 7 1 View
2006 1 0 View
2005 5 1 View
2004 5 2 View
2003 3 3 View
2002 3 0 View
2001 3 1 View
2000 2 0 View

Other TIFFIN Models

Model Recalls Complaints
ALLEGRO 0 0 View
ALLEGRO BAY 0 0 View
ALLEGRO BREEZE 0 0 View
ALLEGRO BUS 0 0 View
ALLEGRO OPEN ROAD 0 0 View
ALLEGRO RED 0 0 View
ALLEGRO RED 360 0 0 View
BAY 0 0 View