2014 TIFFIN PHAETON
2 recalls, 4 complaints - 8 TSBs
17V841000 Dec 22, 2017
EQUIPMENT
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fir... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more i... Read more
15V880000 Dec 28, 2015
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage... Read more
Consequence
Unstable entry and exit steps increase the risk of injury.
Remedy
Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1-256-356-8661, or Lipp... Read more
Complaint Statistics
4 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| FUEL/PROPULSION SYSTEM | 3 |
| ENGINE AND ENGINE COOLING | 1 |
FUEL/PROPULSION SYSTEM
Apr 16, 2019
Incident date: Mar 27, 2019
VEHICLE IS 5 YRS OLD WITH ABOUT 16000 MILES. WHILE DRIVING ON INTERSTATE WIFE NOTICED A SMELL COMING FROM THE REAR. WE THOUGHT IT WAS ENGINE CLEANER BURNING OFF FROM AN OIL LEAK REPAIRED A FEW DAYS PRIOR BY CUMMINS. SMELL GOT STRONGER SO PULLED INTO TRUCK STOP AND FOUND A HUGE DIESEL FUEL LEAK ON TH... Read more
FUEL/PROPULSION SYSTEM
Mar 1, 2017
Incident date: Feb 25, 2017
PULLED INTO CAMPGROUND THEN STOPPED AND GOT OUT TO REGISTER. DIESEL FUEL LEAKING, TOAD COVERED WITH DIESEL FUEL AND MUCH SMOKE. #4 FUEL INJECTOR TUBE HAD CRACK IN IT---NO DAMPER ISOLATOR INSTALLED TO DAMPEN VIBRATION. NEW TUBE HAD ISOLATOR RING TO BOLT DOWN.
FUEL/PROPULSION SYSTEM
Dec 4, 2014
Incident date: Dec 1, 2014
CUMMINS FUEL FILTER FF 63009 DATE CODE 14200, APPEARED TO HAVE FAILED, LEAKING FUEL ONTO THE EXHAUST PIPE AS WELL AS STALLING THE MOTOR HOME AT THE CREST OF A SMALL MOUNTAIN.LEAKING FUEL DID NOT CAUSE A FIRE BUT DID SMOKE. IF ENGINE HAD BEEN IN REGEN MODE THERE COULD HAVE BEEN A FIRE....CONTACT WIT... Read more
ENGINE AND ENGINE COOLING
Dec 4, 2014
Incident date: Dec 1, 2014
CUMMINS FUEL FILTER FF 63009 DATE CODE 14200, APPEARED TO HAVE FAILED, LEAKING FUEL ONTO THE EXHAUST PIPE AS WELL AS STALLING THE MOTOR HOME AT THE CREST OF A SMALL MOUNTAIN.LEAKING FUEL DID NOT CAUSE A FIRE BUT DID SMOKE. IF ENGINE HAD BEEN IN REGEN MODE THERE COULD HAVE BEEN A FIRE....CONTACT WIT... Read more
Technical Service Bulletins, 2014 TIFFIN PHAETON
8 manufacturer communications from 6 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 1 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 1 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
| 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE | 1 |
| 113100 ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID | 1 |
| 114000 ELECTRICAL SYSTEM:WIRING | 1 |
| 114300 ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK | 1 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
Letter to dealer
Nov 10, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This was a letter to our dealers we sent out when we first heard of the Kidde fire extinguisher recall, even though it was still unofficial. We knew our coaches on the dealers' lots contained Kidde and could not be sold unreplaced.
SB-36
Nov 24, 2015
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. TWO SCREWS WAS NOT INSTALLED ON THE AIR CONDITION UNITS ON THE ROOF. *TA UPDATED 11/24/15. *PE
16AWG
Jul 16, 2015
113100 ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA
16AWG
Jul 16, 2015
114000 ELECTRICAL SYSTEM:WIRING
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA
16AWG
Jul 16, 2015
114300 ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA
C85-C86AC
Jun 26, 2015
350000 EQUIPMENT
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ALL TIFFIN MOTORHOMES WILL BE INSTALLING 2 BACK SCREWS OF THE C85 AND C86 A/C'S TO THE ROOF OF ALL TIFFIN MOTORHOMES. *TA.
WI-269
May 23, 2014
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TIFFIN MOTORHOMES: EXHAUST TIP AND PIPES TO THE MUFFLER ON PHAETON MODELS NEEDS TO BE INSTALLED. *TA
WI-196
Mar 12, 2013
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME TIFFIN MOTORHOMES NEED DRIVER/PASSENGER SEATBELTS TIGHTENED ON THE MOUNTING BRACKETS LOCATED ON THE DRIVER/PASSENGER SIDEWALL. *TA
NHTSA Safety Investigations, TIFFIN PHAETON
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE16004
Opened: Apr 13, 2016 , Closed: Sep 3, 2016
Loss of Windshield Wiper Function
Based on two Vehicle Owner Questionnaires (VOQ) alleging windshield wiper failures at the pivot assembly on Phaeton model Motorhomes, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE).During the investigation Tiffin made ODI aware of 66 warranty claims for wiper failu... Read more
TIFFIN PHAETON - All Years Overview
Complete safety history for the TIFFIN PHAETON across all model years (2000, 2027).
121
Total Recalls
58
Total Complaints
1
Investigations
4
Reported Crashes
6
Reported Fires
0
Reported Deaths
TIFFIN PHAETON - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2027 | 1 | 0 | View |
| 2026 | 1 | 0 | View |
| 2025 | 1 | 2 | View |
| 2024 | 1 | 0 | View |
| 2023 | 5 | 0 | View |
| 2022 | 9 | 8 | View |
| 2021 | 7 | 5 | View |
| 2020 | 3 | 2 | View |
| 2019 | 4 | 4 | View |
| 2018 | 5 | 3 | View |
| 2017 | 2 | 2 | View |
| 2016 | 1 | 1 | View |
| 2015 | 3 | 2 | View |
| 2014 (current) | 2 | 4 | |
| 2013 | 2 | 0 | View |
| 2012 | 7 | 2 | View |
| 2011 | 12 | 5 | View |
| 2010 | 9 | 3 | View |
| 2009 | 8 | 1 | View |
| 2008 | 9 | 6 | View |
| 2007 | 7 | 1 | View |
| 2006 | 1 | 0 | View |
| 2005 | 5 | 1 | View |
| 2004 | 5 | 2 | View |
| 2003 | 3 | 3 | View |
| 2002 | 3 | 0 | View |
| 2001 | 3 | 1 | View |
| 2000 | 2 | 0 | View |