2017 TIFFIN PHAETON
2 recalls, 2 complaints - 6 TSBs
21V306000 Apr 30, 2021
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.
17V841000 Dec 22, 2017
EQUIPMENT
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fir... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more i... Read more
Complaint Statistics
2 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| WHEELS | 1 |
| TIRES | 1 |
WHEELS
Nov 5, 2020
Incident date: Nov 2, 2020
AT 23000 MILES MY RIGHT OUTER DUEL MICHELIN TIRE BLEW WHILE TRAVELING AT 60 MPH ON I77. ENDED UP GETTING OFF HIGHWAY AND INTO A PLAZA WHERE ROAD SERVICE REPLACED THE TIRE.IT HAD A ZIPPER RIP IN THE SIDEWALL TIRES STILL HAVE 9/16" TREAD,WERE LOADED WITH105# AIR PRESSURE ACCORDING TO WEIGHT AND MICHE... Read more
TIRES
Nov 5, 2020
Incident date: Nov 2, 2020
AT 23000 MILES MY RIGHT OUTER DUEL MICHELIN TIRE BLEW WHILE TRAVELING AT 60 MPH ON I77. ENDED UP GETTING OFF HIGHWAY AND INTO A PLAZA WHERE ROAD SERVICE REPLACED THE TIRE.IT HAD A ZIPPER RIP IN THE SIDEWALL TIRES STILL HAVE 9/16" TREAD,WERE LOADED WITH105# AIR PRESSURE ACCORDING TO WEIGHT AND MICHE... Read more
Technical Service Bulletins, 2017 TIFFIN PHAETON
6 manufacturer communications from 5 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
| 080000 FUEL SYSTEM, DIESEL | 1 |
| 110000 ELECTRICAL SYSTEM | 1 |
| 190000 TIRES | 1 |
| 200000 WHEELS | 1 |
| 060000 ENGINE AND ENGINE COOLING | 1 |
CSA-036
Apr 19, 2024
060000 ENGINE AND ENGINE COOLING
Faulty DEF sensors that due to shortage were not replaced. Instead engine software was temporarily modified to account for continued operation with a faulty sensor until replacement sensors were available. This campaign will install an en
CSA-11
Feb 4, 2022
190000 TIRES
Tiffin Motorhomes was notified by Daimler Trucks North America on behalf of Freightliner Custom Chassis Corporation of a defect that exists on specific model year 2017 - 2022 Freightliner Custom Chassis X-Line chassis manufactured February
CSA-11
Feb 4, 2022
200000 WHEELS
Tiffin Motorhomes was notified by Daimler Trucks North America on behalf of Freightliner Custom Chassis Corporation of a defect that exists on specific model year 2017 - 2022 Freightliner Custom Chassis X-Line chassis manufactured February
CSA-009
Oct 8, 2021
110000 ELECTRICAL SYSTEM
FCCC Motorhome Chassis Rear PDMa??s FL-856
CSA-004
Aug 4, 2021
080000 FUEL SYSTEM, DIESEL
Customer Service Advisory for Cummins Recall #21E032 and Freightliner Recall #21V-326 for High Pressure Fuel Rail - Freightliner chassis units built on by Tiffin.
Letter to dealer
Nov 10, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This was a letter to our dealers we sent out when we first heard of the Kidde fire extinguisher recall, even though it was still unofficial. We knew our coaches on the dealers' lots contained Kidde and could not be sold unreplaced.
NHTSA Safety Investigations, TIFFIN PHAETON
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE16004
Opened: Apr 13, 2016 , Closed: Sep 3, 2016
Loss of Windshield Wiper Function
Based on two Vehicle Owner Questionnaires (VOQ) alleging windshield wiper failures at the pivot assembly on Phaeton model Motorhomes, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE).During the investigation Tiffin made ODI aware of 66 warranty claims for wiper failu... Read more
TIFFIN PHAETON - All Years Overview
Complete safety history for the TIFFIN PHAETON across all model years (2000, 2027).
121
Total Recalls
58
Total Complaints
1
Investigations
4
Reported Crashes
6
Reported Fires
0
Reported Deaths
TIFFIN PHAETON - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2027 | 1 | 0 | View |
| 2026 | 1 | 0 | View |
| 2025 | 1 | 2 | View |
| 2024 | 1 | 0 | View |
| 2023 | 5 | 0 | View |
| 2022 | 9 | 8 | View |
| 2021 | 7 | 5 | View |
| 2020 | 3 | 2 | View |
| 2019 | 4 | 4 | View |
| 2018 | 5 | 3 | View |
| 2017 (current) | 2 | 2 | |
| 2016 | 1 | 1 | View |
| 2015 | 3 | 2 | View |
| 2014 | 2 | 4 | View |
| 2013 | 2 | 0 | View |
| 2012 | 7 | 2 | View |
| 2011 | 12 | 5 | View |
| 2010 | 9 | 3 | View |
| 2009 | 8 | 1 | View |
| 2008 | 9 | 6 | View |
| 2007 | 7 | 1 | View |
| 2006 | 1 | 0 | View |
| 2005 | 5 | 1 | View |
| 2004 | 5 | 2 | View |
| 2003 | 3 | 3 | View |
| 2002 | 3 | 0 | View |
| 2001 | 3 | 1 | View |
| 2000 | 2 | 0 | View |