2007 TIFFIN PHAETON
7 recalls, 1 complaints - 17 TSBs
16V532000 Jul 13, 2016
VISIBILITY:WINDSHIELD WIPER/WASHER
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2007-2011 Allegro, Allegro Bus, Phaeton, and Zephyr motorhomes, 2007-2010 Allegro Bay motorhomes, and 2010-2011 Allegro Breeze motorhomes. The windshield wiper arms on the affected vehicles may break off.
Consequence
If the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.
Remedy
Tiffin will notify owners, and dealers will replace the wiper blade arms, free of charge. The recall began on August 19, 2016. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-100.
11V452000 Aug 25, 2011
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Defect Description
TIFFIN MOTORHOMES IS RECALLING CERTAIN MODEL YEAR 2007-2011 PHAETON, MY 2008-2010 BUS, AND MY 2010 ALLEGRO MOTORHOMES EQUIPPED WITH KONGSBERG AUTOMOTIVE ADJUSTABLE BRAKE PEDALS. THE ADJUSTABLE BRAKE PEDAL ARM MAY LOOSEN ALLOWING THE ARM TO ROTATE AROUND ITS SHAFT AND SWING IN FRONT OF THE ACCELERA... Read more
Consequence
A LOOSE BRAKE PEDAL INCREASES THE RISK OF A CRASH.
Remedy
DAMILER TRUCKS (DTNA) IS PERFORMING RECALL REPAIRS AND NOTIFICATION TO OWNERS. THE OWNERS WERE INITIALLY NOTIFIED BY DTNA TRUCKS ON DECEMBER 22, 2009, AND A FOLLOW UP NOTICE WAS MAILED TO OWNERS ON JULY 20, 2011. OWNERS MAY CONTACT DTNA WARRANTY CLAIMS DEPARTMENT AT 1-800-547-0712 OR TIFFIN MOTOR... Read more
11V082000 Feb 8, 2011
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
TIFFIN MOTORHOMES IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO P... Read more
Consequence
THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy
TIFFIN MOTORHOMES IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON FEBRUARY 17, 2011. OW... Read more
10V585000 Nov 22, 2010
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
TIFFIN IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A PO... Read more
Consequence
THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy
TIFFIN IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON FEBRUARY 17, 2011. OWNERS MAY CONTACT N... Read more
09V069000 Feb 27, 2009
TRAILER HITCHES
Defect Description
TIFFIN IS RECALLING 1,408 MY 2006-2009 ALLEGRO BUS, MY 2007-2009 PHAETON AND MY 2005-2009 ZEPHYR VEHICLES BUILT ON SPARTAN CHASSIS AND EQUIPPED WITH PUTMAN HITCHES. CERTAIN TRAILER HITCHES MAY FRACTURE WHICH COULD RESULT IN THE LOSS OF THE TRAILER.
Consequence
SUSPECT HITCHES MAY DEVELOP FRACTURES AND SUBSEQUENT SEPARATION MAY OCCUR, RESULTING IN A VEHICLE CRASH, PROPERTY DAMAGE OR PEDESTRIAN HARM.
Remedy
TIFFIN IS WORKING WITH SPARTAN AND SPARTAN IS HANDLING THE REMEDY FOR THIS CAMPAIGN (PLEASE SEE 08V-567). THE TRAILER HITCH WILL BE REPLACED FREE OF CHARGE. OWNERS MAY CONTACT SPARTAN AT 1-517-543-6400 OR TIFFIN AT 256-356-8661.
08V393000 Aug 1, 2008
STEERING
Defect Description
TIFFIN IS RECALLING 271 MY 2007-2008 PHAETON CLASS A MOTOR HOMES EQUIPPED WITH FREIGHTLINER CHASSIS. THE AAC FRONT AXLE STEERING ARM BOLTS WITH A LATCH LEVER PIVOT BOLT ASSEMBLY MAY HAVE BEEN OVER- TIGHTENED.
Consequence
OVER-TIGHTENED STEERING ARM BOLTS MAY FATIGUE AND FRACTURE INCREASING THE RISK OF A CRASH.
Remedy
TIFFIN IS WORKING WITH FREIGHTLINER TO HAVE THE STEERING ARM TIE ROD FASTENERS INSPECTED AND REPLACED. THE STEERING ARM WILL BE INSPECTED FOR CLEARANCE TO THE KING PIN BOSS. FREIGHTLINER IS HANDLING THE REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.
07V363000 Aug 15, 2007
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
ON CERTAIN MOTOR HOME CHASSIS, THERE MAY BE A LOOSE CONNECTION BETWEEN THE BUS BAR AND A GRID PAD DUE TO THE PINS BEING SLIGHTLY SMALLER DIAMETERS AFTER ASSEMBLY. ELECTRICAL POWER MAY BE LOST TO COMPONENTS OF THE MAJOR CHASSIS OPERATING SYSTEMS (ENGINE, TRANSMISSION, STARTING, COOLING) CAUSING THE ... Read more
Consequence
EACH VEHICLE COULD POTENTIALLY EXPERIENCE A UNIQUE CIRCUMSTANCE WHERE ONE OR A COMBINATION OF THE FOLLOWING CONDITIONS COULD OCCUR: LOSS OF ELECTRICAL POWER TO THE ENGINE, TRANSMISSION, STARTING AND ENGINE COOLING SYSTEMS, OPERATION OF THE RIGHT CHASSIS STOP/TURN SIGNAL AND RIGHT TRAILER STOP/TURN ... Read more
Remedy
THE DVEC BUSSMANN BOX WILL BE REPLACED. THE RECALL BEGAN ON JANUARY 16, 2008. OWNERS MAY CONTACT SPARTAN AT 1-517-543-6400.
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| EQUIPMENT | 1 |
EQUIPMENT
Nov 23, 2010
Incident date: Nov 1, 2010
TL*THE CONTACT OWNS A 2007 TIFFIN PHAETON. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE INFORMING HIM TO UNPLUG THE NORCOLD REFRIGERATOR BECAUSE THE HIGH TEMPERATURE SENSOR MAY CAUSE DEATH AND/OR INJURY. THE CONTACT AND THE MECHANIC TRIED TO CONTACT THE MANUFACTURER SEVEN TIMES AND WAS UNABL... Read more
Technical Service Bulletins, 2007 TIFFIN PHAETON
17 manufacturer communications from 11 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 3 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 2 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 2 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 2 |
| 980000 UNKNOWN OR OTHER | 1 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 1 |
| 351150 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER | 1 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 1 |
Letter to dealer
Nov 10, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This was a letter to our dealers we sent out when we first heard of the Kidde fire extinguisher recall, even though it was still unofficial. We knew our coaches on the dealers' lots contained Kidde and could not be sold unreplaced.
SB-36
Nov 24, 2015
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. TWO SCREWS WAS NOT INSTALLED ON THE AIR CONDITION UNITS ON THE ROOF. *TA UPDATED 11/24/15. *PE
16AWG
Jul 16, 2015
114300 ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA
16AWG
Jul 16, 2015
114000 ELECTRICAL SYSTEM:WIRING
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA
16AWG
Jul 16, 2015
113100 ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA
C85-C86AC
Jun 26, 2015
350000 EQUIPMENT
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ALL TIFFIN MOTORHOMES WILL BE INSTALLING 2 BACK SCREWS OF THE C85 AND C86 A/C'S TO THE ROOF OF ALL TIFFIN MOTORHOMES. *TA.
WI-269
May 23, 2014
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TIFFIN MOTORHOMES: EXHAUST TIP AND PIPES TO THE MUFFLER ON PHAETON MODELS NEEDS TO BE INSTALLED. *TA
WI-196
Mar 12, 2013
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME TIFFIN MOTORHOMES NEED DRIVER/PASSENGER SEATBELTS TIGHTENED ON THE MOUNTING BRACKETS LOCATED ON THE DRIVER/PASSENGER SIDEWALL. *TA
SB-23
Jun 6, 2008
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TIFFIN MOTORHOMES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A WIRE IS NOT HOOKED UP AND NEEDS TO BE. THE NAVIGATIONAL SYSTEM WILL WORK UNTIL ITS PROGRAM FOR A DESTINATION AND GET THE PATH TO THE DESTINATION. CSC LET
SB-20
Mar 29, 2008
351150 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER
TIFFIN MOTORHOMES: THERE IS A POTENTIAL PROBLEM WITH THE WATER HEATER BY PASS IN YOUR UNIT. THERE IS A POSSIBILITY IT WAS INCORRECTLY PLUMBED. CSC LETTER WAS RECEIVED. *PE
SB-21
Mar 18, 2008
356000 EQUIPMENT ADAPTIVE/MOBILITY
TIFFIN MOTORHOMES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SWITCH BOX GROUNDING LUG. THE TAP SCREW IS NOT TIGHT ENOUGH. THIS COULD CAUSE PROBLEMS AT THE LOAD CENTER CAUSING A LOSS OF GROUND. CSC LETTER WAS RECEIVE
SB-21
Mar 18, 2008
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TIFFIN MOTORHOMES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SWITCH BOX GROUNDING LUG. THE TAP SCREW IS NOT TIGHT ENOUGH. THIS COULD CAUSE PROBLEMS AT THE LOAD CENTER CAUSING A LOSS OF GROUND. CSC LETTER WAS RECEIVE
SB-21
Mar 18, 2008
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
TIFFIN MOTORHOMES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SWITCH BOX GROUNDING LUG. THE TAP SCREW IS NOT TIGHT ENOUGH. THIS COULD CAUSE PROBLEMS AT THE LOAD CENTER CAUSING A LOSS OF GROUND. CSC LETTER WAS RECEIVE
SB-21
Mar 18, 2008
350000 EQUIPMENT
TIFFIN MOTORHOMES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SWITCH BOX GROUNDING LUG. THE TAP SCREW IS NOT TIGHT ENOUGH. THIS COULD CAUSE PROBLEMS AT THE LOAD CENTER CAUSING A LOSS OF GROUND. CSC LETTER WAS RECEIVE
SB-18
Nov 29, 2007
356000 EQUIPMENT ADAPTIVE/MOBILITY
TIFFIN MOTORHOMES: SPARTAN CHASSIS: THE LOCATION WHERE THE MUD FLAP ON CERTAIN PHAETONS COULD CAUSE PROBLEMS. THERE IS THE POTENTIAL FOR A HOLE TO RUB IN THE TRANS OIL COOLER. CSC LETTER WAS RECEIVED. *PE
SB-18
Nov 29, 2007
350000 EQUIPMENT
TIFFIN MOTORHOMES: SPARTAN CHASSIS: THE LOCATION WHERE THE MUD FLAP ON CERTAIN PHAETONS COULD CAUSE PROBLEMS. THERE IS THE POTENTIAL FOR A HOLE TO RUB IN THE TRANS OIL COOLER. CSC LETTER WAS RECEIVED. *PE
14
Mar 17, 2007
980000 UNKNOWN OR OTHER
TIFFIN MOTORHOMES, INC. - 2007 PHAETON SEALING OF BRACKET SCREWS IN WINDOW AWNINGS. *NJ
NHTSA Safety Investigations, TIFFIN PHAETON
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE16004
Opened: Apr 13, 2016 , Closed: Sep 3, 2016
Loss of Windshield Wiper Function
Based on two Vehicle Owner Questionnaires (VOQ) alleging windshield wiper failures at the pivot assembly on Phaeton model Motorhomes, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE).During the investigation Tiffin made ODI aware of 66 warranty claims for wiper failu... Read more
TIFFIN PHAETON - All Years Overview
Complete safety history for the TIFFIN PHAETON across all model years (2000, 2027).
121
Total Recalls
58
Total Complaints
1
Investigations
4
Reported Crashes
6
Reported Fires
0
Reported Deaths
TIFFIN PHAETON - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2027 | 1 | 0 | View |
| 2026 | 1 | 0 | View |
| 2025 | 1 | 2 | View |
| 2024 | 1 | 0 | View |
| 2023 | 5 | 0 | View |
| 2022 | 9 | 8 | View |
| 2021 | 7 | 5 | View |
| 2020 | 3 | 2 | View |
| 2019 | 4 | 4 | View |
| 2018 | 5 | 3 | View |
| 2017 | 2 | 2 | View |
| 2016 | 1 | 1 | View |
| 2015 | 3 | 2 | View |
| 2014 | 2 | 4 | View |
| 2013 | 2 | 0 | View |
| 2012 | 7 | 2 | View |
| 2011 | 12 | 5 | View |
| 2010 | 9 | 3 | View |
| 2009 | 8 | 1 | View |
| 2008 | 9 | 6 | View |
| 2007 (current) | 7 | 1 | |
| 2006 | 1 | 0 | View |
| 2005 | 5 | 1 | View |
| 2004 | 5 | 2 | View |
| 2003 | 3 | 3 | View |
| 2002 | 3 | 0 | View |
| 2001 | 3 | 1 | View |
| 2000 | 2 | 0 | View |