2018 TIFFIN PHAETON
5 recalls, 3 complaints - 12 TSBs
21V680000 Nov 5, 2021
SEAT BELTS:REAR/OTHER:ANCHORAGE
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fai... Read more
Consequence
Unsecured passengers have an increased risk of injury in the event of a crash.
Remedy
Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118.
21V306000 Apr 30, 2021
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.
19V228000 Mar 22, 2019
ELECTRICAL SYSTEM
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Phaeton, Allegro Bus, and Zephyr motorhomes. The alternating current electrical wires may have been improperly secured in the Energy Management Module, causing increased electrical resistance.
Consequence
The additional resistance can cause the wires to overheat, increasing the risk of a fire.
Remedy
Tiffin will notify owners, and dealers will inspect the Alternating Current Relay Board and make sure the wires are properly secured, free of charge. The recall began April 15, 2019. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-111.
18V341000 May 25, 2018
STRUCTURE:BODY:DOOR
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Tiffin Allegro RED, Allegro Open Road, Breeze, Bus, Phaeton, and Zephyr motorhomes. The entry door on these vehicles may have been improperly assembled, allowing the door to open while the vehicle is moving.
Consequence
If the door comes open while the motorhome is moving, there is an increased risk of injury to the motorhome occupants.
Remedy
Tiffin will notify owners, and dealers will adjust the door lock mechanism, free of charge. The recall began on June 18, 2018. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-110.
17V841000 Dec 22, 2017
EQUIPMENT
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fir... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more i... Read more
Complaint Statistics
3 total complaints
1 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| WHEELS | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| TIRES:TREAD/BELT | 1 |
TIRES:TREAD/BELT
Mar 23, 2023
Incident date: Jan 7, 2023
Both rear tires have broken belts at 26,700 miles. I have the tires if want to inspect. Dealer confirmed they are bad - takes no responsibility for warranty. I just had vehicle at dealer to fix under warranty rear brakes. Did not notice problem at that time. no warning lamps. Noticeable from incr... Read more
ENGINE AND ENGINE COOLING
Sep 3, 2021
Incident date: Aug 8, 2021
The contact owns a 2018 Tiffin Phaeton RV. The contact stated that while driving approximately 60 MPH, the dashboard instrument cluster lights suddenly began to flash off and on and the Diesel Emission Fluid (DEF) sensor light remained illuminated before the vehicles decelerated independently to 5 M... Read more
Crash
WHEELS
Jan 31, 2020
Incident date: Oct 11, 2018
I SAW A POST ON THE TIFFIN RV FORUM REGARDING THE VALVE STEM STABILIZERS THAT FREIGHTLINER PROVIDED ON RECENT RV CHASSIS EQUIPPED WITH A NEW STYLE RIM. I HAVE A 2018 TIFFIN COACH AND HAD THE SAME ISSUE SOON AFTER I PURCHASED IT. I NOTICED THAT THE VALVE STEM WAS RUBBING ON THE CHROME WHEEL AND IN ... Read more
Technical Service Bulletins, 2018 TIFFIN PHAETON
12 manufacturer communications from 8 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 2 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 2 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 1 |
| 350000 EQUIPMENT | 1 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
| 080000 FUEL SYSTEM, DIESEL | 1 |
| 110000 ELECTRICAL SYSTEM | 1 |
| 190000 TIRES | 1 |
CSA-036
Apr 19, 2024
060000 ENGINE AND ENGINE COOLING
Faulty DEF sensors that due to shortage were not replaced. Instead engine software was temporarily modified to account for continued operation with a faulty sensor until replacement sensors were available. This campaign will install an en
CSA-11
Feb 4, 2022
190000 TIRES
Tiffin Motorhomes was notified by Daimler Trucks North America on behalf of Freightliner Custom Chassis Corporation of a defect that exists on specific model year 2017 - 2022 Freightliner Custom Chassis X-Line chassis manufactured February
CSA-11
Feb 4, 2022
200000 WHEELS
Tiffin Motorhomes was notified by Daimler Trucks North America on behalf of Freightliner Custom Chassis Corporation of a defect that exists on specific model year 2017 - 2022 Freightliner Custom Chassis X-Line chassis manufactured February
CSA-009
Oct 8, 2021
110000 ELECTRICAL SYSTEM
FCCC Motorhome Chassis Rear PDMa??s FL-856
CSA-004
Aug 4, 2021
080000 FUEL SYSTEM, DIESEL
Customer Service Advisory for Cummins Recall #21E032 and Freightliner Recall #21V-326 for High Pressure Fuel Rail - Freightliner chassis units built on by Tiffin.
TIFF 12-2019
Jan 15, 2020
350000 EQUIPMENT
There is the possibility the water filter housing is installed incorrectly. If a motorhome has the water filter housing installed incorrectly, there is the possibility of excess air in the water lines.
TIFF 12-2019
Jan 15, 2020
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There is the possibility the water filter housing is installed incorrectly. If a motorhome has the water filter housing installed incorrectly, there is the possibility of excess air in the water lines.
SB-56
Jan 25, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
There is the possibility that the merge solenoid may not connect the chassis batteries to the house batteries when the engine is running. This would accur when the house battery voltage is too low. This could cause the house batteries not
SB-57
Jan 25, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
There is the possibility that the inverter may stop charging the house batteries after one charging sequence even with the motorhome plugged into shore power. This could lead to the house batteries not charging while plugged into shore pow
SB-57
Jan 25, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
There is the possibility that the inverter may stop charging the house batteries after one charging sequence even with the motorhome plugged into shore power. This could lead to the house batteries not charging while plugged into shore pow
SB-57
Jan 25, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
There is the possibility that the inverter may stop charging the house batteries after one charging sequence even with the motorhome plugged into shore power. This could lead to the house batteries not charging while plugged into shore pow
Letter to dealer
Nov 10, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This was a letter to our dealers we sent out when we first heard of the Kidde fire extinguisher recall, even though it was still unofficial. We knew our coaches on the dealers' lots contained Kidde and could not be sold unreplaced.
NHTSA Safety Investigations, TIFFIN PHAETON
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE16004
Opened: Apr 13, 2016 , Closed: Sep 3, 2016
Loss of Windshield Wiper Function
Based on two Vehicle Owner Questionnaires (VOQ) alleging windshield wiper failures at the pivot assembly on Phaeton model Motorhomes, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE).During the investigation Tiffin made ODI aware of 66 warranty claims for wiper failu... Read more
TIFFIN PHAETON - All Years Overview
Complete safety history for the TIFFIN PHAETON across all model years (2000, 2027).
121
Total Recalls
58
Total Complaints
1
Investigations
4
Reported Crashes
6
Reported Fires
0
Reported Deaths
TIFFIN PHAETON - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2027 | 1 | 0 | View |
| 2026 | 1 | 0 | View |
| 2025 | 1 | 2 | View |
| 2024 | 1 | 0 | View |
| 2023 | 5 | 0 | View |
| 2022 | 9 | 8 | View |
| 2021 | 7 | 5 | View |
| 2020 | 3 | 2 | View |
| 2019 | 4 | 4 | View |
| 2018 (current) | 5 | 3 | |
| 2017 | 2 | 2 | View |
| 2016 | 1 | 1 | View |
| 2015 | 3 | 2 | View |
| 2014 | 2 | 4 | View |
| 2013 | 2 | 0 | View |
| 2012 | 7 | 2 | View |
| 2011 | 12 | 5 | View |
| 2010 | 9 | 3 | View |
| 2009 | 8 | 1 | View |
| 2008 | 9 | 6 | View |
| 2007 | 7 | 1 | View |
| 2006 | 1 | 0 | View |
| 2005 | 5 | 1 | View |
| 2004 | 5 | 2 | View |
| 2003 | 3 | 3 | View |
| 2002 | 3 | 0 | View |
| 2001 | 3 | 1 | View |
| 2000 | 2 | 0 | View |