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2015 TIFFIN PHAETON

3 recalls, 2 complaints - 11 TSBs

17V841000 Dec 22, 2017
EQUIPMENT
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fir... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more i... Read more
36,005 vehicles affected
Manufacturer: Tiffin Motorhomes, Inc.
15V880000 Dec 28, 2015
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage... Read more
Consequence
Unstable entry and exit steps increase the risk of injury.
Remedy
Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1-256-356-8661, or Lipp... Read more
14,889 vehicles affected
Manufacturer: Tiffin Motorhomes, Inc.
15V297000 May 19, 2015
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Tiffin Motorhomes, Inc.(Tiffin) is recalling certain model year 2015 Allegro Red 36 QSA, Allegro Red 38 QBA, Phaeton 40 QBH, and Phaeton 40 QKH motorhomes manufactured April 22, 2014, to May 8, 2015. In the affected vehicles, moisture may enter the slide-out controller and cause the "switch out" co... Read more
Consequence
If the slide-out opens during transit, there is an increased risk of a vehicle crash.
Remedy
Tiffin will notify owners, and dealers will install a relay to disconnect the power source of the slide-out, free of charge. The recall began on June 16, 2015. Owners may contact Tiffin customer service at 1-256-356-8661.
304 vehicles affected
Manufacturer: Tiffin Motorhomes, Inc.

Complaint Statistics

2 total complaints 1 fires

Top Reported Components

ComponentComplaints
AIR BAGS1
ENGINE1
ENGINE Jan 16, 2017
Incident date: Jan 16, 2017
CUMMINS INC. ISSUED A FIELD ACTION, ATC1747 TO PREVENT PRESSURIZED ENGINE FUEL LEAKS. WE RECEIVED A LETTER FROM CUMMINS DATED JULY 28 2016 STRONGLY ENCOURAGING CUMMINS COMPLIMENTARY INSTALLATION OF FUEL SUPPLY LINE ISOLATORS ON #1 AND #6 FUEL INJECTORS. CUMMINS IS NOW SAYING THAT WE DIDN'T ACT ON T... Read more
Fire
AIR BAGS Aug 14, 2015
Incident date: Aug 14, 2015
DRIVING WEST ON INTERSTATE 80 IN PENNSYLVANIA RAN OVER A SEVERE POTHOLE THEN WHEN PULLING INTO A PARKING AREA NOTICED A LOUD AIR LEAK FROM THE REAR WHICH RENDERED THE VEHICLE UNDRIVABLE. READ THAT OTHERS HAD THIS ISSUE ON THE SAME VEHICLE AND AM CONCERNED THAT THIS IS AN ISSUE IF THE AIR PRESSURE D... Read more

Technical Service Bulletins, 2015 TIFFIN PHAETON

11 manufacturer communications from 9 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT2
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER1
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER1
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE1
137100 VISIBILITY:REAR WINDOW WIPER/WASHER:SWITCH/WIRING1
113100 ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID1
114000 ELECTRICAL SYSTEM:WIRING1
114300 ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK1
Letter to dealer Nov 10, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This was a letter to our dealers we sent out when we first heard of the Kidde fire extinguisher recall, even though it was still unofficial. We knew our coaches on the dealers' lots contained Kidde and could not be sold unreplaced.
SB-36 Nov 24, 2015
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. TWO SCREWS WAS NOT INSTALLED ON THE AIR CONDITION UNITS ON THE ROOF. *TA UPDATED 11/24/15. *PE
SB-49 Aug 11, 2015
356000 EQUIPMENT ADAPTIVE/MOBILITY
TIFFIN MOTORHOMES: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. TWO MISPLACED WIRES FOR GENERATOR, WERE NOT SHIPPED FOR SOME MOTORHOMES, AND GENERATOR WILL FAIL TO START CORRECTLY DUE TO BEING THE AGS
SB-48 Aug 5, 2015
350000 EQUIPMENT
TIFFIN MOTORHOMES: TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. INFORMATION PROVIDED ON INSTRUCTIONS FOR INSTALLING LOCK WASHERS FOR HOUSE BATTERY DISCONNECT SOLENOID. MODEL 2016 ALLEGRO RED, PHAETON A
16AWG Jul 16, 2015
113100 ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA
16AWG Jul 16, 2015
114000 ELECTRICAL SYSTEM:WIRING
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA
16AWG Jul 16, 2015
114300 ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA
C85-C86AC Jun 26, 2015
350000 EQUIPMENT
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ALL TIFFIN MOTORHOMES WILL BE INSTALLING 2 BACK SCREWS OF THE C85 AND C86 A/C'S TO THE ROOF OF ALL TIFFIN MOTORHOMES. *TA.
SB-44 Jan 13, 2015
137100 VISIBILITY:REAR WINDOW WIPER/WASHER:SWITCH/WIRING
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME 2015 PHAETONS AND ALLEGRO BUSES UPGRADING WIRING HARNESS THAT WAS INSTALLED ON 2015 PHAETONS AND ALLEGRO BUSES. *TA
WI-269 May 23, 2014
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TIFFIN MOTORHOMES: EXHAUST TIP AND PIPES TO THE MUFFLER ON PHAETON MODELS NEEDS TO BE INSTALLED. *TA
WI-196 Mar 12, 2013
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME TIFFIN MOTORHOMES NEED DRIVER/PASSENGER SEATBELTS TIGHTENED ON THE MOUNTING BRACKETS LOCATED ON THE DRIVER/PASSENGER SIDEWALL. *TA

NHTSA Safety Investigations, TIFFIN PHAETON

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE16004 Opened: Apr 13, 2016 , Closed: Sep 3, 2016
PE, Closed , Model Year: 2008
Loss of Windshield Wiper Function
Based on two Vehicle Owner Questionnaires (VOQ) alleging windshield wiper failures at the pivot assembly on Phaeton model Motorhomes, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE).During the investigation Tiffin made ODI aware of 66 warranty claims for wiper failu... Read more

TIFFIN PHAETON - All Years Overview

Complete safety history for the TIFFIN PHAETON across all model years (2000, 2027).

121 Total Recalls
58 Total Complaints
1 Investigations
4 Reported Crashes
6 Reported Fires
0 Reported Deaths

TIFFIN PHAETON - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2027 1 0 View
2026 1 0 View
2025 1 2 View
2024 1 0 View
2023 5 0 View
2022 9 8 View
2021 7 5 View
2020 3 2 View
2019 4 4 View
2018 5 3 View
2017 2 2 View
2016 1 1 View
2015 (current) 3 2
2014 2 4 View
2013 2 0 View
2012 7 2 View
2011 12 5 View
2010 9 3 View
2009 8 1 View
2008 9 6 View
2007 7 1 View
2006 1 0 View
2005 5 1 View
2004 5 2 View
2003 3 3 View
2002 3 0 View
2001 3 1 View
2000 2 0 View

Other TIFFIN Models

Model Recalls Complaints
ALLEGRO 0 0 View
ALLEGRO BAY 0 0 View
ALLEGRO BREEZE 0 0 View
ALLEGRO BUS 0 0 View
ALLEGRO OPEN ROAD 0 0 View
ALLEGRO RED 0 0 View
ALLEGRO RED 360 0 0 View
BAY 0 0 View