2012 TIFFIN PHAETON
7 recalls, 2 complaints - 14 TSBs
17V841000 Dec 22, 2017
EQUIPMENT
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fir... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more i... Read more
17V121000 Feb 27, 2017
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2012 Phaeton motorhomes with floor plans QBH, QKH, and QTH, built on PowerGlide chassis. The affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor.
Consequence
Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire.
Remedy
Tiffin will notify owner, and dealers will reconfigure the exhaust to provide extra clearance, free of charge. The recall began on March 22, 2017. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for the recall is TIF-106.
15V880000 Dec 28, 2015
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage... Read more
Consequence
Unstable entry and exit steps increase the risk of injury.
Remedy
Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1-256-356-8661, or Lipp... Read more
15V612000 Sep 30, 2015
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2010-2012 Phaeton motorhomes built on Powerglide chassis with floor plans QBH, QKH, and QTH manufactured July 1, 2010, to August 1, 2011. The affected vehicles have an exhaust pipe that is mounted too close to the underside of the flo... Read more
Consequence
Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire.
Remedy
Tiffin will notify owners, and dealers will change the configuration of the exhaust to provide extra clearance between it and the floor, free of charge. The recall began on December 1, 2015. Owners may contact Tiffin customer service at 1-256-356-8661. Note: Although these vehicles may have been ... Read more
12V228000 May 22, 2012
SERVICE BRAKES, AIR
Defect Description
TIFFIN MOTORHOMES (TIFFIN) IS RECALLING TWO MODEL YEAR 2012 PHAETON RECREATIONAL VEHICLES BUILT ON A SPARTAN CHASSIS AND EQUIPPED WITH 3030 BRAKE CHAMBERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 121, AIR BRAKE SYSTEMS BECAUSE THEY DO... Read more
Consequence
THE PARK BRAKE MAY NOT BE SUFFICIENT TO HOLD THE VEHICLE IN PLACE. ACCORDINGLY, THE VEHICLE COULD ROLL AWAY AND STRIKE AND INJURE A BYSTANDER OR CAUSE A CRASH WITHOUT WARNING.
Remedy
THE AFFECTED VEHICLES HAVE NOT BEEN SOLD YET AND TIFFIN HAS NOTIFIED THE DEALERS THAT ARE IN POSSESSION OF THE VEHICLES. SPARTAN DEALERS WILL INSTALL IMPROVED BRAKE CHAMBERS PRIOR TO SALE. OWNERS MAY CONTACT TIFFIN MOTORHOMES AT 1-256-356-8661.
12V048000 Feb 8, 2012
ENGINE AND ENGINE COOLING
Defect Description
TIFFIN IS RECALLING CERTAIN MODEL YEAR 2011, 2012, AND 2013 RECREATIONAL VEHICLES, MODELS PHAETON AND ZEPHYR, EQUIPPED WITH A CUMMINS ISB, ISC, ISL, OR ISX DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE... Read more
Consequence
IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.
Remedy
TIFFINS IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR TIFFINS AT 256-356-8661.
11V416000 Aug 8, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Defect Description
TIFFIN IS RECALLING CERTAIN MODEL YEAR 2010-2012 PHAETON MOTORHOMES WITH FLOOR PLANS QBH, QKH, AND QTH THAT ARE BUILT WITH 2010 EPA-CERTIFIED ENGINES ON POWERGLIDE CHASSIS. THE EXHAUST PIPE IS MOUNTED TOO CLOSE TO THE UNDERSIDE OF THE FLOOR.
Consequence
MELTING OF THE INSULATION CAN OCCUR, POSSIBLY RESULTING IN A FIRE.
Remedy
TIFFIN WILL NOTIFY OWNERS, AND DEALERS WILL ATTACH A HEAT SHIELD TO THE BOTTOM OF THE FLOOR AND AN INSULATING SOCK OR BLANKET WILL BE WRAPPED AROUND THE EXHAUST PIPE. THESE REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 19, 2011. OWNERS MAY CONTACT TIFFIN AT 1-256-356-866... Read more
Complaint Statistics
2 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 2 |
ENGINE
Nov 2, 2022
Incident date: Nov 1, 2022
This vehicle like many thousands has a DEF system that uses Diesel Exhaust Fluid in addition to Diesel fuel. This POLLUTION CONTROL SCHEME, Installed by both Freight Liner and Cummins diesel, when it fails, it orverides all engine speed controls and only allows the vehicle to drive at 5 mph. THIS I... Read more
ENGINE
Sep 12, 2013
Incident date: Sep 3, 2012
TL* THE CONTACT OWNS A 2012 TIFFEN PHAETON. THE CONTACT STATED THAT THE CABIN WAS FILLED WITH EXHAUST FUMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS BEING REPAIRED. THE FAILURE MILEAGE WAS 2,000.
Technical Service Bulletins, 2012 TIFFIN PHAETON
14 manufacturer communications from 11 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE | 4 |
| 350000 EQUIPMENT | 2 |
| 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 1 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 1 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 1 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
| 113100 ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID | 1 |
| 114000 ELECTRICAL SYSTEM:WIRING | 1 |
Letter to dealer
Nov 10, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This was a letter to our dealers we sent out when we first heard of the Kidde fire extinguisher recall, even though it was still unofficial. We knew our coaches on the dealers' lots contained Kidde and could not be sold unreplaced.
SB-36
Nov 24, 2015
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. TWO SCREWS WAS NOT INSTALLED ON THE AIR CONDITION UNITS ON THE ROOF. *TA UPDATED 11/24/15. *PE
16AWG
Jul 16, 2015
113100 ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA
16AWG
Jul 16, 2015
114000 ELECTRICAL SYSTEM:WIRING
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA
16AWG
Jul 16, 2015
114300 ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA
C85-C86AC
Jun 26, 2015
350000 EQUIPMENT
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ALL TIFFIN MOTORHOMES WILL BE INSTALLING 2 BACK SCREWS OF THE C85 AND C86 A/C'S TO THE ROOF OF ALL TIFFIN MOTORHOMES. *TA.
WI-269
May 23, 2014
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TIFFIN MOTORHOMES: EXHAUST TIP AND PIPES TO THE MUFFLER ON PHAETON MODELS NEEDS TO BE INSTALLED. *TA
WI-196
Mar 12, 2013
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME TIFFIN MOTORHOMES NEED DRIVER/PASSENGER SEATBELTS TIGHTENED ON THE MOUNTING BRACKETS LOCATED ON THE DRIVER/PASSENGER SIDEWALL. *TA
TC-2011-296
Nov 2, 2011
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TIFFIN MOTORHOMES: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. FORMERLY SB-34. INFORMATION PERTAINING TO CERTAIN MOTORHOMES IN REGARDS TO THE EXHAUST SHIELD (POWERGLIDE) WHICH IS MOUNTED TOO CLOSE TO UNDERSIDE OF FLOOR. *PE
WI-0189
Oct 28, 2011
350000 EQUIPMENT
TIFFIN MOTORHOMES: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION IS BEING PROVIDED TO HELP PREVENT WATER FROM ENTERING THE UNIT AND COMING INTO CONTACT WITH WOODEN FLOOR BY USING SEALING UNDERNEATH BLACK PLASTIC CORNER COVERS
WI-0189
Oct 28, 2011
356000 EQUIPMENT ADAPTIVE/MOBILITY
TIFFIN MOTORHOMES: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION IS BEING PROVIDED TO HELP PREVENT WATER FROM ENTERING THE UNIT AND COMING INTO CONTACT WITH WOODEN FLOOR BY USING SEALING UNDERNEATH BLACK PLASTIC CORNER COVERS
SB-34
Sep 8, 2011
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TIFFIN MOTORHOME: SEE DOCUMENTS RELATED TO RECALL 11V-416 FOR OWNER LETTER. THE INSULATION CAN MELT DUE TO EXHAUST PIPE BEING MOUNTED TO CLOSE TO UNDERSIDE OF FLOOR. THIS COULD RESULT IN A POSSIBLE FIRE. *PE
RC-11V-416
Sep 8, 2011
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TIFFIN MOTORHOMES: THE INSULATION CAN MELT AND POSSIBLE CAUSE A FIRE DUE TO EXHAUST PIPE BEING MOUNT TOO CLOSE TO UNDERSIDE OF FLOOR. *PE
WI-0188
Aug 8, 2011
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TIFFIN MOTORHOMES: INFORMATION PROVIDED REGARDING THE HEAT SHIELD AND HEAT SOCK BEING ADDED TO POWERGLIDE 40QTH PHEATON. NO MODEL YEARS PROVIDED. *PE
NHTSA Safety Investigations, TIFFIN PHAETON
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE16004
Opened: Apr 13, 2016 , Closed: Sep 3, 2016
Loss of Windshield Wiper Function
Based on two Vehicle Owner Questionnaires (VOQ) alleging windshield wiper failures at the pivot assembly on Phaeton model Motorhomes, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE).During the investigation Tiffin made ODI aware of 66 warranty claims for wiper failu... Read more
TIFFIN PHAETON - All Years Overview
Complete safety history for the TIFFIN PHAETON across all model years (2000, 2027).
121
Total Recalls
58
Total Complaints
1
Investigations
4
Reported Crashes
6
Reported Fires
0
Reported Deaths
TIFFIN PHAETON - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2027 | 1 | 0 | View |
| 2026 | 1 | 0 | View |
| 2025 | 1 | 2 | View |
| 2024 | 1 | 0 | View |
| 2023 | 5 | 0 | View |
| 2022 | 9 | 8 | View |
| 2021 | 7 | 5 | View |
| 2020 | 3 | 2 | View |
| 2019 | 4 | 4 | View |
| 2018 | 5 | 3 | View |
| 2017 | 2 | 2 | View |
| 2016 | 1 | 1 | View |
| 2015 | 3 | 2 | View |
| 2014 | 2 | 4 | View |
| 2013 | 2 | 0 | View |
| 2012 (current) | 7 | 2 | |
| 2011 | 12 | 5 | View |
| 2010 | 9 | 3 | View |
| 2009 | 8 | 1 | View |
| 2008 | 9 | 6 | View |
| 2007 | 7 | 1 | View |
| 2006 | 1 | 0 | View |
| 2005 | 5 | 1 | View |
| 2004 | 5 | 2 | View |
| 2003 | 3 | 3 | View |
| 2002 | 3 | 0 | View |
| 2001 | 3 | 1 | View |
| 2000 | 2 | 0 | View |