2019 TIFFIN PHAETON
4 recalls, 4 complaints - 7 TSBs
21V680000 Nov 5, 2021
SEAT BELTS:REAR/OTHER:ANCHORAGE
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fai... Read more
Consequence
Unsecured passengers have an increased risk of injury in the event of a crash.
Remedy
Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118.
21V306000 Apr 30, 2021
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.
19V228000 Mar 22, 2019
ELECTRICAL SYSTEM
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Phaeton, Allegro Bus, and Zephyr motorhomes. The alternating current electrical wires may have been improperly secured in the Energy Management Module, causing increased electrical resistance.
Consequence
The additional resistance can cause the wires to overheat, increasing the risk of a fire.
Remedy
Tiffin will notify owners, and dealers will inspect the Alternating Current Relay Board and make sure the wires are properly secured, free of charge. The recall began April 15, 2019. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-111.
18V341000 May 25, 2018
STRUCTURE:BODY:DOOR
Defect Description
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Tiffin Allegro RED, Allegro Open Road, Breeze, Bus, Phaeton, and Zephyr motorhomes. The entry door on these vehicles may have been improperly assembled, allowing the door to open while the vehicle is moving.
Consequence
If the door comes open while the motorhome is moving, there is an increased risk of injury to the motorhome occupants.
Remedy
Tiffin will notify owners, and dealers will adjust the door lock mechanism, free of charge. The recall began on June 18, 2018. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-110.
Complaint Statistics
4 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| WHEELS | 1 |
| ENGINE | 1 |
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
| STRUCTURE:BODY | 1 |
STRUCTURE:BODY
Aug 20, 2026
Incident date: Jul 29, 2026
WHILE DRIVING ON THE INTERSTAE THE CARGO DOOR SKIN BLEW OFF. THE DOOR IS APPROXIMATELY 48' X 28" THIS COULD HAVE GONE THRU A WINDSHEILD AND CAUSED A FATAL ACIDENT. THIS HAS BEEN KNOWED THAT TIFFIN USED DEFECTIVE GLUE IN 2019' BUT THEY HAVE NOT MADE A RECALL, THEY HAVE CORRECTED SEVERAL OTHER VEHICLE... Read more
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Oct 11, 2023
Incident date: Sep 20, 2023
The contact owns a 2016 Subaru Forester. The contact stated that while driving 60 MPH, the vehicle stalled. The contact stated that she was able to safely drive the vehicle to her residence. The vehicle was taken to the dealer, where the battery was replaced for the third time, and the dealer inform... Read more
ENGINE
Jul 21, 2021
Incident date: Jul 15, 2021
Engine Fault Codes 3364, 3031 & 1761. DEF Head Senor Failed. Derated the engine. Travel speed reduced to 5 MPH. Replacement Part backorder from Tiffin Motorhomes. Limited information when availability.
WHEELS
Jan 27, 2020
Incident date: Sep 27, 2019
TL* THE CONTACT OWNS 2019 TIFFIN PHAETON 35BH. THE CONTACT WAS DRIVING AT APPROXIMATELY 54 MPH WHEN THE TMPS INDICATED THAT THE REAR PASSENGER TIRE PRESSURE WAS LOW. UPON STOPPING THE VEHICLE AND INVESTIGATING, THE CONTACT NOTICED THAT REAR PASSENGER'S SIDE VALVE STEM EXTENSION INNER TIRE WAS DISLOD... Read more
Technical Service Bulletins, 2019 TIFFIN PHAETON
7 manufacturer communications from 5 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 1 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
| 080000 FUEL SYSTEM, DIESEL | 1 |
| 110000 ELECTRICAL SYSTEM | 1 |
| 190000 TIRES | 1 |
| 200000 WHEELS | 1 |
| 060000 ENGINE AND ENGINE COOLING | 1 |
CSA-036
Apr 19, 2024
060000 ENGINE AND ENGINE COOLING
Faulty DEF sensors that due to shortage were not replaced. Instead engine software was temporarily modified to account for continued operation with a faulty sensor until replacement sensors were available. This campaign will install an en
CSA-11
Feb 4, 2022
190000 TIRES
Tiffin Motorhomes was notified by Daimler Trucks North America on behalf of Freightliner Custom Chassis Corporation of a defect that exists on specific model year 2017 - 2022 Freightliner Custom Chassis X-Line chassis manufactured February
CSA-11
Feb 4, 2022
200000 WHEELS
Tiffin Motorhomes was notified by Daimler Trucks North America on behalf of Freightliner Custom Chassis Corporation of a defect that exists on specific model year 2017 - 2022 Freightliner Custom Chassis X-Line chassis manufactured February
CSA-009
Oct 8, 2021
110000 ELECTRICAL SYSTEM
FCCC Motorhome Chassis Rear PDMa??s FL-856
CSA-004
Aug 4, 2021
080000 FUEL SYSTEM, DIESEL
Customer Service Advisory for Cummins Recall #21E032 and Freightliner Recall #21V-326 for High Pressure Fuel Rail - Freightliner chassis units built on by Tiffin.
TIFF 12-2019
Jan 15, 2020
350000 EQUIPMENT
There is the possibility the water filter housing is installed incorrectly. If a motorhome has the water filter housing installed incorrectly, there is the possibility of excess air in the water lines.
TIFF 12-2019
Jan 15, 2020
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There is the possibility the water filter housing is installed incorrectly. If a motorhome has the water filter housing installed incorrectly, there is the possibility of excess air in the water lines.
NHTSA Safety Investigations, TIFFIN PHAETON
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE16004
Opened: Apr 13, 2016 , Closed: Sep 3, 2016
Loss of Windshield Wiper Function
Based on two Vehicle Owner Questionnaires (VOQ) alleging windshield wiper failures at the pivot assembly on Phaeton model Motorhomes, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE).During the investigation Tiffin made ODI aware of 66 warranty claims for wiper failu... Read more
TIFFIN PHAETON - All Years Overview
Complete safety history for the TIFFIN PHAETON across all model years (2000, 2027).
121
Total Recalls
58
Total Complaints
1
Investigations
4
Reported Crashes
6
Reported Fires
0
Reported Deaths
TIFFIN PHAETON - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2027 | 1 | 0 | View |
| 2026 | 1 | 0 | View |
| 2025 | 1 | 2 | View |
| 2024 | 1 | 0 | View |
| 2023 | 5 | 0 | View |
| 2022 | 9 | 8 | View |
| 2021 | 7 | 5 | View |
| 2020 | 3 | 2 | View |
| 2019 (current) | 4 | 4 | |
| 2018 | 5 | 3 | View |
| 2017 | 2 | 2 | View |
| 2016 | 1 | 1 | View |
| 2015 | 3 | 2 | View |
| 2014 | 2 | 4 | View |
| 2013 | 2 | 0 | View |
| 2012 | 7 | 2 | View |
| 2011 | 12 | 5 | View |
| 2010 | 9 | 3 | View |
| 2009 | 8 | 1 | View |
| 2008 | 9 | 6 | View |
| 2007 | 7 | 1 | View |
| 2006 | 1 | 0 | View |
| 2005 | 5 | 1 | View |
| 2004 | 5 | 2 | View |
| 2003 | 3 | 3 | View |
| 2002 | 3 | 0 | View |
| 2001 | 3 | 1 | View |
| 2000 | 2 | 0 | View |